The role will be responsible for making calls to remind customers to make timely payment of outstanding

invoices and achieving high customer satisfaction.

Job responsibilities:

• Attending to inbound and outbound calls/emails and update case in Dew Touch System.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Execute collection activities, reconcile and track daily/ monthly AR balance accounts with customer records.
• Responsible for prompt collection for all outstanding debts by monitoring overdue accounts receivables.
• Call and pursue the collection of any arrears and to negotiate repayment schedules and ensure minimal risk of bad debts.
• Handle customers’ feedback / complaints and liaise with backend support to resolve issues.
• Maintain close interactions with internal and external customers to ensure smooth day to day operations.
• Perform any other tasks as and when assigned.

Job requirements:

• Minimum Diploma in Accountancy.
• Proficient in Microsoft Excel and Google Sheet.
• Bilingual in both English and Mandarin
• Fast and meticulous
• Good interpersonal and communication skills.
• Can do and positive attitude.
• Able to work under pressure.

Work location: 1094 Lower Delta Road Singapore 169205

Work day: 5 days

Position Title: Senior Finance Officer
Location: Bencoolen
Working Days: Mon - Fri, 5 days
Working Hours: 8.30am – 6.00pm
Salary: $4,000 - $4,500 (Depends on Experience)

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Responsible for preparation of Group Consolidated Financial Statements
• Responsible for Month-End Closing of the Group
• Responsible for daily Bank-Recon, Cash Flow Forecast, Internal Inter Bank Fund Transfer
• Update and monitor Trade Finance movement
• Handles all Inter-Companies’ Debit Note transactions
• Preparation of relevant Balance Sheet Schedules and Reporting
• Prepare and submit Quarterly GST Return.
• Responsible for maintenance of Chart of Accounts
• Liaise with Auditors, Tax Agents and Company Secretary as required for all Statutory and
• Regulatory requirements to ensure Compliance
• Provide guidance and support to Finance Teams
• Identify and implement Improvements to Accounting Processes and Procedures for Efficiency and Accuracy.
• Supports overall Office Operations
• Involved in finance projects for system enhancements.
• Other ad hoc matters as assigned by Superior.

Job Requirements

• At least 5 years of full set accounts experience. Min diploma. At least 2 years of supervisory experience will be preferred. wholesale trade accounts experience will be advantageous
• Proficient in MS office skills.

Roles & Responsibilities

At Kensington Trust Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

The Client Accounting – Senior Executive will work closely with and assist the Client Accounting – Corporate Manager in all Client Accounting business efforts within the Company, including the implementation of new software and ad-hoc assignments assigned by the Managers.

Key Responsibilities:

• Independently handle a portfolio of Singapore private limited companies' clients for routine bookkeeping, payroll processing, GST, Corporate Tax and XBRL filing and meet ACRA and IRAS filing deadlines.
• Assist clients in preparing their monthly, quarterly, or annual management accounts.
• Responsible for preparing Unaudited Financial Statements (UFS) for the clients following Singapore FRS (Financial Reporting Standards).
• Assist clients with the preparation of quarterly GST returns, annual tax computations, and Form C or Form C-S and Appendices for submission to the IRAS.
• Liaise with and advise clients on on-going company's bookkeeping, payroll related, ACRA and IRAS related matters.
• Assist the Managers to guide and/or review Executives’ work in handling day to day business outsourcing services.
• Support the Managers in the transition of the accounting, GST, Corporate Tax transfer records from the take-over business and on boarding of new clients.
• Assist the Managers to implement new software, improve SOP, workflows and processes and ensure the team comply with relevant statutory acts and filing deadlines.

Requirements and Qualifications:

• Bachelor's degree in accounting, local Polytechnic, ACCA, or related disciplines.
• 3 to 4 years of experience in bookkeeping, corporate tax, GST & XBRL in a Singapore outsourced accounting firm, compensation will commensurate with your experience.
• Good knowledge of Singapore Financial Reporting Standards, ACRA, MOM, CPF and relevant tax rules, procedures and guidelines.
• Experience in managing client relationships, demonstrate interpersonal skills when interacting with internal and external clients.
• Experience in preparing consolidation using Excel and preparing year-end draft statutory company or group financial statements with notes to the accounts.
• Technology savvy, excellent interpersonal, written & oral communication and analytical skills.
• Resilient and able to work independently to organize and prioritize work with minimal supervision.
• Experienced Audit executives/supervisors/team leads who are currently working in Singapore Audit Firms are also welcome.

The following is a plus:

• Can start work immediately

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development
• We love to hear from you if you can demonstrate that you meet the criteria above

STATEMENT OF PURPOSE

Works with relevant clinical departments to provide assessment and intervention in management for patients care

MAJOR DUTIES AND RESPONSIBILITIES

Specific (100%)

A. Casework

1. Interview/counsel and conduct biopsychosocial and financial assessment of the patient/ resident and recommend intervention plans to the multi-disciplinary team to establish holistic and personalized care plans
2. Participate and present case in multi-disciplinary team/ multi-agency case discussion to formulate common care goals
3. Coordinate with service providers to ensure patients and families receive timely care support after discharge and make post discharge follow-up call to patients/ families when appropriate
4. Provide information and put up application on services/schemes and financial assistance for example, Medifund, Medication Assistance Fund and Remission etc. Make applications for external funding
5. To escalate and handover case management to MSW timely when identify suicide/ family violence/ addiction/ abuse case related
6. Make home visits for care assessment when necessary.
7. Timely documentation of patient's biodata, interviews, telephone calls, payments, and field visits for records
8. Provide and reinforce education, information on patient’s condition if required.

B. Group Work

1. Assist in planning, co-facilitating, monitoring, and evaluating of group work
2. Target and reach out to individuals and/ or groups who may benefit from group work

C. Training and Education

1. Participate in quality improvement projects

D. Programme Development and Implementation

1. Participate in hospital committee and/ or work with community partners/ external agencies to improve the quality of care and services to patients/ residents
2. Assist in the review and implementation of programmes for targeted group of patients/ residents

E. Research

1. Participate and support research data collection/design/analysis
2. Assist to develop abstracts/posters/oral presentations

F. Others

1. Advocate for the protection of patient’s dignity, confidentiality, and rights
2. Actively involved in hospital and department’s initiatives
3. Embrace continuous improvements as our way of life by improving and refining work performance daily. Participate in Kaizen projects.
4. Be a CARE team member in times of civil emergency or mass casualty
5. Any other duties as assigned by Supervisor/ HOD

JOB REQUIREMENTS

(A) Education, Training and Experience

1. Must have attained professional qualifications either in nursing, medicine, or para clinical disciplines
2. Must have prior job experience in either nursing, medicine, or para-clinical disciplines that commensurate with the job
3. Must have at least 5 years working experience in patient related care

ABNORMAL PHYSICAL WORKING CONDITION

1. Health risk of being exposed to infectious diseases
2. May be exposed to patients and visitors with varied mental health states and may have personality issues

Responsibilities

• Ensure compliance with bank Policy and Standards, relevant laws, regulations, controls, and procedures of the Bank
• Perform CDD/KYC/Compliance checks by conducting various Bank's internal searches
• Liaising with the front office, back office and clients on AML/KYC documentary requirements
• Provide advice and support on Compliance duties
• Ad-hoc duties to any work-related tasks as stipulated by the Compliance Manager

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Senior Account Manager
Based in Singapore

Founded in 1994 and with 26 offices worldwide. My client is an integrated agency known for creating something truly meaning and long lasting for their clients and the world. They are hiring for a Senior Account Manager to join their team here in Singapore.

Responsibilities:

• Oversee day-to-day as well as long-term schedules of key agency management.
• Support the client relationship on assigned brand(s); presenting the agency’s recommendations, points-of-view, or strategy, to effectively influence the client to achieve brand objectives.
• Understand our clients’ creative business needs and develop effective solutions.
• Identify sales and business development opportunities, and keep strong relationships with agency influencers and client decision-makers.
• Work with the new business team and strategy team to respond to RFPs and proactively identify ways to further engage and grow assigned accounts.
• Solidify executive relationships and drive revenue growth with target agencies/clients.
• Execute strategy, provide brand stewardship and maintain strong client satisfaction on assigned brand(s).
• Ensure that team members know and follow established agency account procedures, including but not limited to: account files, approval process and status reports.

Preferred Qualifications:

• Experience in integrated marketing communications.
• Knowledge of, and established relationships, within the advertising or client verticals.
• Balanced team player dedicated to client service.
• Strong presentation, analytical and problem-solving skills.
• Proven track record of developing agency partners and successfully driving new and direct client business opportunities.
• Demonstrated ability to lead and manage multiple projects with a broad range of internal and external constituents, simultaneously.
• Demonstrated ability to think strategically about complex issues and develop recommendations and action plans.
• Focused and proactive self-starter.

Interested? Please apply!

EA #R2090960 Licence #11C4388

Administration

• Discharge the duties in an effective and efficient manner.
• Ensure that the payment process is initiated on a timely basis.
• Prepare reconciliation accounts and document supporting that concern Accounts Payable.

Responsibilities

• Ensure that all payment documentations are in accordance to hotel policy & procedure and accurately recorded into the SUN Accounting system.
• Collect and review all documents pertinent to payment preparation (purchase request, purchase order, receiving record, original invoice, etc…), ensuring mathematical accuracy, legitimacy and completeness of the transaction before filing them per supplier’s name, pending for payment.
• Prepare Payable Vouchers, Bank Transfer and initiate payment process in due time.
• Perform all Accounts Payable sub-ledger bookings and to verify that Accounts Payable sub-ledger and General Ledger balances are matching.
• Ensure that on-hand outstanding invoices match with AP ageing report as per the system
• Prepare a monthly payment schedule and ensure the prompt payment preparation accordingly.
• Monitor the issuance of cheques and the safeguard of any unused cheques.
• Post payment voucher and reconcile Ageing report and clear / follow up balance.
• Perform Creditor aging reconciliation with statement of account from supplier
• Prepare cheque run for approval.
• Ad hoc duties as assigned by supervisor

Responsibilities

• Handle the full spectrum of Accounts receivable & Account payabl
• Maintain records and data entry, prepare and compile full set of accounts
• Responsible for accounting related tasks such as preparing invoices, quotations, financial reports.
• Handling phone calls and filing documents.
• Maintain a good filing system for all invoices and receipts
• Other ad hoc duties and admin-related jobs assigned.

Requirement

• Minimum 1 year of relevant working experience.
• Able to work independent.
• A good team player.
• Must be proficient in MS Office (Word, Excel)

Thong Yie Sze (EA Personnel Registration No: R1112981)

Inter Island Manpower Pte Ltd (Co Reg: 200810144N/ EA License: 08C3527)

Please send your updated resume by clicking "Apply". Only shortlisted candidates will be notified

Settlement Officer [1 year contract]

• 5 days, 9am-6pm
• Salary: $3,200 - $3,400
• Address: Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Benefits:

• Completion bonus upon 1 year of contract
• 14 days Annual leave
• Medical & Dental benefits

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Title : Sales Account Manager

Department/Location : Sales & Marketing / Singapore (CIS)

Gender/Race : Female/Male

Salary Range : Salary package will commensurate with experience

Education Level : Degree in any discipline

Years of experience : 3-7 Years in Sales relevant

B. Job Description (outline of main duties):

1) Sales Account Manager – S$5000 to S$6500

A) Special skills/Attributes:

> Degree in any Science of Engineering or any Discipline

Ø Good interpersonal and communication skills

Ø Required coordinate and sourcing from Korean suppliers, translator for Korean supplier chain. Proficiency in Korean is a must.

Ø Strong customer-orientation with ability in developing and fostering long term effective relationship with key accounts

Ø Adaptable to dynamic and changing environment

Ø Experience In Wafer Fab accounts is preferred / any sales relevant experiences

Ø Only Singaporean may apply

Ø With Valid Class 3 License with car

A) Job Description

Ø Regular visit to customer for sales activities

Ø Provide sales & technical support to customer

Ø Required to source semiconductor product from Korea, coordinate and align with Koreans suppliers

Ø Conduct market survey & analysis

Ø Proactively in new business opportunities to secure sales

Ø Able to set clear objective and develop strategies for each account to drive penetration and growth

Ø Monitor & coordinate delivery and payment from customer

Ø Prepare sales report, forecast & yearly marketing plan

Responsibilities:

• To assist to liaise and co-ordinate with LTA, authorities, Consultants and stakeholders.
• To ensure risk assessment and safe working procedure are properly executed on site.
• To conduct daily health, safety and environmental inspections, prepare reports and follow up with Project Safety Team.
• Ensure compliance with environmental regulations, develop environmental control plan & liaise with NEA (such as report submission, etc.).
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence.

Requirement:

• At least 5 years relevant experience in construction for LTA projects.
• NEA registered ECO.
• Able to work independently with minimal supervision.
• Able to ensure compliance with the latest environmental regulations.

[1 year contract]

5 days, 9am-6pm

Salary: $3200-$3400

Address: The Westgate, Jurong East

Job Purpose:

This role is responsible to prepare settlements. Ensure payments are in line with the business contracts and are processed in a timely manner.

Job scope:

• Check and compile documents for Accounts Settlement and issue payment requests.
• Issue accounting notes and prepare Statement of Accounts.
• Check sales and purchase contracts.
• Ensure completeness of deal entry and match against signed contracts for physical trade.
• Perform validation of the trades done against trade incoterms.
• Acknowledge incoming payments from clients swiftly.
• Handle office enquiries on all incoming monies matters.
• Liaise with counterparties to verify payments.
• Liaise with overseas companies to reconcile the accounts.
• Maintain proper filing and accurate documents/records.
• Any other tasks, duties or projects as assigned by the direct manager.

Requirements:

• Diploma in Accountancy or Business Administration.
• At least 2 to 3 years of experience in accounting for a commodity trading house.
• Proficient in Microsoft Excel.
• Knowledge of Microsoft Dynamics 365 F&O is an added advantage.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description - Warehouse Officer

Responsibilities:

• Manage inventory through timely and accurate inventory updates in WMS & ERP on a daily basis
• Daily inbound/outbound delivery schedule arrangement
• Perform stock allocation with FIFO principle for outgoing orders
• Maintain proper inventory control and accuracy (System & Physical) and high standards of cleanliness and housekeeping of warehouse
• Observe safe warehouse practices and security
• Conduct investigation on irregularities such as damages or stock discrepancy and report findings to immediate superior
• Communicate and coordinate operations with other plant personnel and functions
• Perform any other work related functions as deemed necessary and appropriate by immediate superior

Requirements:

• Preferably with 1 year relevant experience in warehouse operations; Suitable candidates with 2 years & above relevant warehouse experience will be considered for a senior role (team lead)
• Forklift license is compulsory, Class 4 license / other applicable certifications are a plus
• Microsoft Dynamics WMS software knowledge will be an advantage
• Must be a responsible and resourceful team player who is able to make sound technical decisions in a fast paced environment
• Good interpersonal, management and problem solving skills
• Ideally with production industry background in the Oil & Gas or related industries
• Fresh graduates with positive attitudes to learn are welcome
• Able to start work immediately or short notice would be an advantage
• Located at Tuas, Jurong

Please indicate on your resume:

• Work Experience
• Current and expected salary
• Date of availability and/or notice period

We regret to inform that only shortlisted candidates will be notified.

Reporting to the CEO of NDCS and as a key member of the Senior Management, you will provide leadership and management direction for the institution’s financial strategy. You will also direct and control the wide spectrum of financial and accounting aspects of the operations in achieving the vision and strategic plans of NDCS. You will partner with key stakeholders in reviewing market trends and provide strategic financial analysis to meet overall financial objectives.

You will work closely with SingHealth group Finance as well as the Ministry of Health on subvention funding, financial modeling, and scenario planning in the review of healthcare policies.

You are also responsible for the financial operations and grant management of NDCS research arm, NDRIS in ensuring governance, compliance with regulations and alignment with cluster’s directions.

You will ensure an efficient and effective financial system to support operations and strategic plans of the Academic Clinical Programme.

Requirements

Degree in Accountancy or equivalent. At least 15 years of relevant experience of which 10 years at management position. Well organized, self-directed and with strong capabilities in systems and process. Member of the Institute of Certified Public Accountants of Singapore.

KeyResponsibilities/Duties

• Work closely with the Safety department and operations team to develop, implement, maintain and improve WSHE Management Systems.
• Conduct regular inspections to ensure all site activities are carried out in accordance to MOM safety requirements and all workers comply with safety regulations
• Perform safety audits and inspection of worksites to identify and correct potential hazards, and to ensure safety regulation compliance Identify and recommend best practices and continuous improvement initiatives to reduce ECO risks, raise safety awareness, and improve safe work practices
• Responsible for accident reporting and investigations including near misses and any industrial disease contracted in the project
• Identify environmental issues and recommend measures to rectify the irregularities
• All other ad-hoc duties as assigned

Requirements

• Good knowledge of WSH Act and other WSH related
• At least 5 years relevant experience in the construction industry

• Must be able to handle accounting functions inclusive but not limited to Accounts Receivables, Accounts Payables, General Ledgers, Bank Reconciliations
• Able to maintain cash book, petty cash and prepare payments
• Help process Employee claims (Medical, Travel and etc.) via ERP system
• Take charge with GST submission
• Manage in banking-related matters
• Preparing payroll via HRMS system
• Help to process Work Pass Applications
• Any other assigned accounting related duties

Requirements

• Min Diploma in Accounting or related qualifications
• At least 2 years’ relevant experience in a similar role
• Good knowledge in MS Office applications (Excel, Words and PowerPoint)
• Experienced with ERP/HR/Payroll software such as MYOB will be advantageous

Kindly understand that only shortlisted candidates will be notified.

Welead Solutions Pte Ltd

Teoh Boon Why

Reg. No: R23117914

EA License No.: 23C1882

Responsibilities:

• Responsible for co-leading and supporting PI in managing the full life cycle of R&D projects, from scoping, initiation, planning, executing through to completion:

- establish communication plans, build project schedules, milestones and deliverables.

- manage project risk, scope, budget, resources, schedule and KPIs

- interact and communicate with internal and external stakeholders

- track project progress against milestones and budget

- prepare reports to management and grantors

- ensure that projects adhere to established policies, guidelines, standards, and methodologies.

• Support the implementation and maintenance of the Project Management Information System (A*PS)
• Project Management related SOP writing and development

Other Responsibilities:

• Other ad-hoc duties and assignments as may be assigned by Reporting Officer/Director

Job Requirements:

• Minimum of Bachelor of Science in Biomedical Sciences, Biochemistry, Life Sciences, Microbiology, Molecular Biology, Infectious Diseases, Immunology or related field as above
• At least 3 years of working experience preferably in the medtech, healthcare, or biomedical industry
• Strong background in Microbiology, Molecular Biology, Biochemistry, Genetics and Genomics
• Experience with project management, developing and implementing project plans preferred.
• Demonstrable experience of developing and maintaining key project documentation to a high standard
• Knowledge and competence in industry engagement and intellectual property would be advantageous
• Highly motivated and able to work independently
• Strong analytical, technical, and problem-solving skills
• Team player with good interpersonal skills
• Good spoken and written communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Responsibilities

• Perform KYC due diligence for new and existing corporate clients on a timely basis
• Review information and documentation in respect of AML/KYC/CDD process to ensure relevance and completeness of KYC information
• Review client profiles prior to account opening and ensure compliance with MAS Notice 626 guidelines and relevant regulations
• Analyze AML risks associated with the client from a technical perspective, identify and escalate potential risks/ operational issues accordingly
• Provide advisory on AML matters and conduct AML-related training
• Any work required to be carried out for holding the above Position in the Department subject to business needs, internal policies and procedures
• Review and clearance of alerts, eg. Alerts relating to sanctions, adverse news

Requirements

• Recognised bachelor degree or above , preferably in Business
• At least 2 years of relevant experience in handling KYC periodic reviews of corporate entity customers
• Strong communication skills
• Sound knowledge and understanding of the regulatory landscape in Singapore
• Sound process review/risk assessment skills with an understanding of risks and impacts in the banking environment
• Ability to multi-task and meet deadlines against a high volume work schedule

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R22106437 (TEOH KAI HUI)

Job Details:

• Working Location: Tanjong Pagar
• Working Hours: Office Hour (must be willing to commit to weekends)
• Basic + transport allowance + AWS + VB

Responsibilities:

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to Concession related matters, Filing of claims for customer, Point to point enquiries from customer , Technical issue, Perform out bound calls to customers who leave callback, etc
• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Requirements:

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Description

Incentive package:

• Base salary + Additional 12 times Increment chance in a year if you have top performance
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• 12 chances of salary increment per year for basic pay staff.
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Job Description:

WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This position is made for those who like to be on the field and constantly in the heat of the action!

Responsibilities:

• Respond to IT incidents and requests at your main office and during visits to offices in the region where you are located.
• If necessary, transfer requests and incidents to a more specialized level of support.
• Identify and document recurring problems and make recommendations for corrective measures, as well as participate in their implementation when possible.
• Collaborate with the various administrators and analysts (server, network, security, etc.) to ensure the resolution of complex incidents and the maintenance of infrastructure equipment.
• Develop collaborative relationships with office managers to better understand their IT challenges and work with your IT leader to address these needs as effectively as possible.
• Participate in office deployment, relocation and renovation projects.
• Monitor, report and contribute to the resolution of problems related to shared IT services (audio/video, printers, Wi-Fi, cabling, networking, etc.).
• Preparation and replacement of computer workstations when the local group responsible for the preparation of this equipment cannot respond within the required time.
• Maintain the inventory of IT assets in the CMDB rigorously.
• If necessary, help resolve IT incidents remotely.
• If necessary, assist on day-to-day IT procurement requests for all hardware and software for the assigned office.
• Participate in computer performance testing, report and documentation.
• Guide and train the users on best practices whenever possible and needed.
• Develop collaborative relationships with end users to personalize and improve the service.
• Lead IT induction sessions with a group of new employees to explain where they can find support resources and how to use our systems.
• Maintain and improve the IT work desk, stockroom, etc.
• Contribute to the documentation of IT incident resolution processes.
• Participate in the development of long-term strategies and planning for the future needs of IT services.
• Any other assigned tasks.

Experience:

• A very strong desire to serve and help users.
• A marked interest and a great curiosity towards information technologies.
• Able to communicate clearly orally and in writing. English and one local Asian language (Any additional language capability would be an advantage)
• Know how to manage priorities and customer expectations.
• 2 to 5 years of experience as a level 2 support technician.

Education:

• Degree or certificate in computer science or other computer-related discipline.
• A+, Network Plus or Help Desk Institute certification.
• Proficiency in Microsoft Office 365 and common office tools/software
• Knowledge of ServiceNow.
• Knowledge of ITIL processes.