• Support recruitment activities, reviewing and liaison with candidates, government bodies and internally pertaining to onboarding documents including different applications.
• Manage exit interviews reschedules (if any) for resignees (specialist level) to meet with senior authorities
• Support leadership search and Renewals exercise.
• Arranging interview meetings, prepare appointment and renewal letters for Exec’s review and updating details into the system

Critical Skills/Knowledge:

• Good interpersonal skills
• Excellent written communication skills
• Excellent knowledge of MS Office, Excel and related software
• Min GCE Alevel, Diploma or Degree in any discipline

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Admin Assistant

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Our client is a service provider in Safety and Health, Environment and Quality. They are now recruiting a Senior Accounts Executive to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Executing monthly financial closing procedures.
• Ensuring accuracy and currency of financial documentation, encompassing accounts receivable, accounts payable, general ledger entries, and reconciliations.
• Crafting periodic financial statements, budgets, and assorted reports.
• Handling the preparation of GST tax filings.
• Collaborating on financial audit readiness and maintaining smooth communication with auditors.
• Formulating payment documentation, validating records, and facilitating disbursements.
• Establishing and sustaining robust internal controls to safeguard corporate assets and financial information.
• Coordinating with external stakeholders, such as auditors, tax agents, and secretarial services, to ensure compliance and punctual submission of financial records and returns.

Requirements:

• Minimum Diploma in Accounting
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a leading global services provider in maritime services sectors. They are now recruiting a Crew Operations Coordinator to be part of their HR team for ongoing transformation projects. They are located in the West Area.

Roles and Responsibilities:

• Facilitate recruitment procedures, including drafting job descriptions and scheduling interviews.
• Manage contracts and oversee payroll activities.
• Ensure adherence to performance management protocols.
• Handle general administrative tasks, such as maintaining personnel records and data entry.
• Identify and fulfill staff training needs as directed by supervisors.
• Coordinate international personnel movements, including visa arrangements and accommodation.
• Verify compliance with certification and regulatory requirements.
• Address any other ad-hoc operational tasks as needed.

Requirements:

• Bachelor’s degree or equivalent
• 2 years of relavant Offshore crewing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Roles & Responsibilities

• Installing, maintaining and repairing laundry plumbing systems and fixtures.
• Fitting and repairing various commerical laundry
• Cutting, welding and assembling pipes, tubes, fittings, and fixtures.
• Inspecting and testing plumbing systems for safety, functionality, and code compliance.
• At least 3-5 year(s) of working experience

· Ensure all function rooms are fully set not just only in accordance to requirements/instructions as stated in Banquet Event Order but to be responsible for the smooth running of functions to ensure guest stratification

· Supervise subordinates effectively so that guest’s satisfaction is achieved and disciplines subordinates whatever necessary

· Coordinate relevant functional details as well as guests’ requirements and delegate respective duties to subordinates to ensure guests’ requirements are being met

· Coordinate individual functions with respective Sales Manager

· Plan and coordinate all relevant details of individual events from the information available on the Banquet Event Order with subordinates and department concerned

· Administrate post function report after end of function and to identify the problems and suggest solutions to Director of Banquet Operations Manager when appropriates

• Responsible for the timely collection of outstanding debts. Ensure debts is being payment within the credit term
• Proactively build and foster strong relationship with internal and external customers on the outstanding accounts
• Investigate and resolve discrepancies relating to non-payment of invoices
• Prepare and sending monthly statements of account and reminder letter to customers
• Monthly credit meeting including reviewing the pending account and no show account, highlight to Management for disputes / problematic accounts
• Report and alert any exceptional and problematic customers and apply appropriate actions to minimize bad debts
• Prepare monthly AR reconcile, credit card commission, TA commission and shipping commission etc on timely and accurately basic
• Perform credit evaluation and analysis for new customers and including quarterly credit review for existing customer
• Any other ad-hoc assignments assigned by management

Job Responsibilities

• Spearhead social media strategy, developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives
• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions
• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture
• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals
• Develop and manage crisis communications, and participate in emergency preparedness exercises

Job Requirements

• University degree preferably in mass communications, public relations or journalism
• Minimum three years’ relevant work experience, with a proven track record in managing social media campaigns.
• Good communication and interpersonal skills, creative, meticulous and results-oriented
• Able to work independently in a fast-paced environment
• A team player

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24118

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Our client is a well-established MNC, market leader in the Medical industry. They are looking for a Medical Sales Rep to assist their Medical Sales team for the next phrase of their business. They are located in Town – easily accessible. The Medical Sales Rep is responsible for:

Duties

• Manage corporate identity and brand assets.
• Ensure consistency across platforms with new identity.
• Develop aligned publicity materials and collaterals.
• Drive innovative design concepts across channels.
• Oversee production of materials from start to finish.
• Collaborate with stakeholders to maintain brand standards.
• Direct marketing and market development activities.
• Execute lead generation campaigns and marketing plans.
• Coordinate workshops, seminars, and direct marketing efforts.
• Monitor and respond to social media feedback.
• Manage media inquiries and responses.
• Analyze market trends and competitor information.
• Motivate sales teams for strategy execution.
• Engage part-time staff in strategy implementation.

Requirements

• Minimum in Diploma or any discipline with minimum 2 - 3 years of experiences
• Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a Global MNC, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting an Accounts Assistant to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Ensure timely and accurate billing, follow SOPs, and meet project goals.
• Manage administrative tasks, resources, and budgets for the department.
• Plan and execute daily tasks efficiently for high productivity.
• Assist with purchase orders and invoicing.
• All other adhoc duties as assigned

Requirements:

• Min Diploma in Business or Accounting
• Min 1 year of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

• Provide administrative support to the brokers.
• Prepare insurance documents for quotations, proposals and cover confirmation.
• Arrange for timely billing and monitoring of payment.

Requirements:

• Diploma and above.
• At least 2 years of admin experience in an Insurance Industry.
• Possess relevant insurance certificates - BCP/CGI/PGI is a plus.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Responsible for Market Trend Analysis, Landlord Management and Outlet location sourcing.
• Perform research to identify new trends/food concepts, mall demographics and track rental rates to identify rent trends.
• Support tenancy management of all existing outlets including but not limited to communication with landlords, tenure monitoring etc.

Requirements:

• Diploma in Business or equivalent.
• At least 2 years of work experience dealing with retail landlord, managing leases and marketing of retail spaces in F&B industry.
• Good communication, problem solving, analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sales administration

• Respond promptly to customers' queries

• Source for materials via emails and phone calls to new and current suppliers

• Issuance / arrangement / coordination of sales and purchase related documents (Purchase Orders, Sales Orders, Invoices, Delivery Orders etc) and transactions in MYOB or other Accounting Program

• Collate and compile accurate instructions and documents (from customers) to Production team

• Coordinate with production staff to ensure timely delivery to customers

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage full spectrum of General Human Resource matters
• Design and create learning resources, training materials and e-contents
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Handle internal talent acquisition and other recruitment related duties
• Administer work pass application, renewal and etc
• Ensure the organisation in complying with local relevant regulations
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Minimum Diploma / Degree in Human Resource or Business - related fields
• Minimum 3 years of relevant experience
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Position: Project Admin

Roles & Responsibilities

· Arrange drivers to assist with site purchase of materials.

· Collection and delivery of materials to site.

· Keep track of shipments from China.

· To liaise with China supplier on arranging container.

· Admin duties, when necessary, as assigned.

Job Requirement

· Minimum GCE 'O/N' Level or equivalent

· Mandarin speaking is a must, as require to liaise with China suppliers.

Job Description

· Prepare Invoice, keep track and tabulate commissions

· Involve in Production work such as Artwork and magazine produce process

· End to end integrated media planning and implementation across Digital and Offline media

· Provide customer service, draft email, handle files and contra services

· Comfortable dealing with numbers and dealing with technology platforms, ability to articulate and put together sound recommendations

· Overseas exposure opportunity

· Assist in ad-hoc tasks

Good to Have

· Possess at least Diploma with 2 years working experience

· Outgoing and extrovert characteristics

· Proactive and willingness to learn

· Strong communication skills (Written and Verbal)

· Ability to work in fast-paced environment

· Meticulous and quality in work task

· Be a team player to the organization

Overview

To support investigators in conducting clinical research according to study protocol, Singapore Guideline for Good Clinical Practice (SGGCP) and other applicable regulatory and ethical requirements and hospital policies.

Responsbilities

Research projects administration - Process and manage qualitative and quantitative study data, including the followings:

• plan, organise and co-ordinate study activities workflow, including participant recruitment and coordination of study teams via regular meetings
• help PIs devise a data management plan for both qualitative and quantitative studies
• be able to help with data collection with patients, including the administration of survey and the conduction of qualitative interviews
• handle data entry (including transcription for qualitative studies) and validation of study data, e.g., ensure that data is correctly recorded.
• maintain records and manage e-filing system for documents related to specific research projects.
• process collected data for analysis purposes, including the maintenance and handling of data employing Excel and basic functions of SPSS
• help conduct literature searches; perform article screening for systematic reviews
• Liaise with stakeholders from other areas (e.g., finance) and coordinate related logistics. Ensure timeliness in making payments to patients/volunteers.
• Track utilisation of budget. Document and tabulate financial payments received and / or made to support the study; assist with procurement;
• Maintain Investigator Site File and ensure that all study documents are complete and up to date.
• During meetings, collate agendas, prepare materials, record minutes and track progress of follow up items.
• Prepare regular reports to HOD and research unit on progress of projects; track achievements and contribute towards preparing regular progress reports to NMRC.

Patient/Research Subject/Healthy Volunteers Management.

• Assist investigators in the screening and recruitment of potential research subjects/patients/healthy volunteers as according to trial protocol.
• Communicate to patients and volunteers on project demands and obtain informed consent.
• Maintain and update screening log & enrollment logs.
• Schedule appointments for patients/subjects.
• Ensure patients’/subject’s compliance to trial medication (if any).

Ensure projects’ compliance.

• Maintain database of patients’/subjects’ data and ensure compliance with confidentiality and PDPA requirements.
• Ensure compliance with the SGGCP and other applicable regulatory and ethical requirements and restructured / polyclinics’ policies if applicable.
• Assist investigators in applying for ethics review and to the Health Sciences Authority (HSA) for clinical trial certificates (if required)

Requirements

• Bachelor’s degree in health sciences or nursing, preferably with experience in recruiting patients for research projects in a healthcare institution.
• Possess strong interpersonal skills.
• Preferably have some experience in conducting focus-group interviews
• Excellent team player with ability to work independently and proactively.
• Meticulous with an eye for detail.
• Resourceful with a creative ability to make things happen.
• Proficient with Outlook, Microsoft Word, PowerPoint and Excel

- Responsible in all respects of corporate secretarial work with ACRA

- Strong knowledge with ACRA Statutory Reporting / Filing and Companies Act.

- Coach and review work of assistant/senior corporate secretarial team to enable them to carry out their roles effectively and efficiently

- Manage customer portfolio

- Preparation of resolutions, biz filing, updating of statutory registers and XBRL

- Maintain of Registers, Minutes Books and Lodgement with the ACRA

- Strong knowledge of CDD especially on-boarding new clients and on-going monitoring existing clients.

- Ability to liaise with and advice the client on matters on company formation, annual compliance and ongoing company administration matters

- Any other matters/projects the management may require from time to time

- Able to work with minimum supervision, a candidate that is organized, meticulous. Able to manage tight deadlines.

- Must be able to converse in both English & Mandarin. Have a good command of both written and verbal English & Mandarin (to liaise with Mandarin speaking clients and respective associates)

- Provides coordination and administrative supports to ensure efficiency & effectiveness was carried out in operations between departments

* Office near to Bugis MRT

* Annual Oversea Retreat

Job Description:

1. Plan, propose and implement marketing campaigns across online, offline and marketplace platforms

2. Assist the team in writing manuscripts, recording and editing videos and editing pictures. Conceptualise, design and provide copywriting for marketing collaterals

3. Manage various social media platforms and other marketing channels to build and enhance the company's brand awareness.

4. Maintain and improve the company's image, and promote the expansion of the company's sales market.

5. Able to take on ad hoc tasks and administrative work assigned by the company.

6. Perform other ad hoc duty as required

Job Requirements:

1. Diploma or above

2. Familiar with the operation of major social media (Facebook, Instagram, Xiao Hong Shu, WeChat subscription account etc.)

3. Familiar with office software, clear logic, good writing skills, good at copywriting and sharing on social media, and good language expression skills.

4. Proficient in using various photo editing software such as Photoshop, and have strong video shooting and editing and picture editing capabilities.

5. Good aesthetic design ability, have their own creativity and ideas.

6. Serious and responsible work, creative thinking, good teamwork spirit and communication skills.

7. Able to work independently, those with food photography experience are preferred

Responsibilities:

• Candidate must be able to handle day-to-day general admin and office matters independently
• Maintain and handle various matters of the company and related departments and related parties Schedules departmental meetings, takes and distributes minutes, and arranges/attends sub-committee meetings as required. Work closely with Outlet Manager to ensure effective service by training staff in product knowledge and promoting a service culture in the Outlet.
• File archiving and documents management
• Ensure the proper environment and security of the office
• Maintain office equipment, manage the office cleaners, supplies and facilities
• Any Other Ad-Hoc duties assigned by the management.

Requirements

• Diploma or above in any field
• Good command of English and Chinese Mandarin
• More than two years of working or relevant experience, preferably in F&B industry.
• Able to work in a fast-paced environment and under pressure
• Ability to multi-task and meet tight deadlines with high level of accuracy
• Good time management and meticulous
• Team player with good communication skills
• Meticulous, organized and good attention to details
• Proficient in Microsoft Office (Words, Excel and PowerPoint)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job description

· Follow up leads and business opportunity with targeted accounts

· Generate new opportunities to closing and develop new key account

· Establish and maintain excellent relationship with existing and new customers

· Overseeing account management, negotiation on contracts and agreements toward maximization of profits

· Liase and work between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Requirements:

· Diploma in IT/Engineering/Audio Visual is preferred

· Must have minimum 2 years of sales experience in a B2B environment with good sales track record

· Experience delivering client-focused solutions to customer needs

· Strong customer service skills

· Experience in Audio Visual or IT industry is a plus

· Good communication and interpersonal skills

Job Description:

We are seeking a dynamic and results-oriented Sales and Marketing Executive specializing in international trade within the Polymer Industry, focusing on PET, PP, PS, PC, and related materials. The ideal candidate will possess a strong understanding of the global polymer market landscape and have a proven track record of success in sales and marketing within this industry.

Responsibilities:

• Develop and implement sales and marketing strategies to promote the company's polymer products in international markets, with a primary focus on PET, PP, PS, and PC.
• Identify and cultivate relationships with potential clients, distributors, and partners globally to expand the company's presence and market share.
• Conduct market research to identify emerging trends, competitor activities, and potential opportunities for growth.
• Embrace a "can-do" attitude to overcome challenges and find innovative solutions to meet customer needs and preferences.
• Collaborate with the product development team to understand customer needs and preferences, and tailor marketing strategies accordingly.
• Negotiate contracts, pricing agreements, and terms of sale with clients to ensure profitability and sustainable business relationships.
• Coordinate with logistics and supply chain teams to ensure timely delivery of products and resolve any shipping or customs-related issues.
• Provide regular reports and analysis on sales performance, market trends, and competitor activities to senior management.

Qualifications:

• Minimum of 2 years of experience in sales and marketing roles .
• Experience within the polymer industry, with a focus on PET, PP, PS, and PC is a plus.
• Proven track record of achieving sales targets and expanding market share in international markets.
• Strong understanding of international trade regulations, customs procedures, and logistics processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work effectively in a fast-paced and multicultural environment.

Job Highlights

· Great Learning and Development Opportunities

· Supportive Workplace Environment

· Teamwork Mindset

Job Description

· Responsible for accurate and timely data entry into the accounting system for invoice creation and updating new suppliers‘/ customers’ details

· Handling of purchase orders and supplier invoices while ensuring the accuracy of all data and information as recorded

· Updating of debtors’ payment details into accounting system and follow up on outstanding payments

· Timely update of reports

· To handle incoming calls/emails

· Record and arrange scheduled jobs accordingly

· General administrative duties as assigned

Job Requirements

· Proficient in Microsoft Word & Excel

· Good command of English (read and write)

· Able to communicate English & Mandarin in view of business communication with the Mandarin speaking associates

· Able to multitask and a team player

· Able to work under pressure with good adaptability and initiative

· Minimum NITEC/HNITEC, Diploma or equivalent

· Minimum 1-2 years’ experience

· 5.5 days’ work week

· 1 year contract with contract completion bonus

As a Senior Executive, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)