Job Description

• Support the full spectrum of Human Resource functions which includes recruitment and selection, employee relations, payroll management, and training and development
• Responsible for the full payroll functions
• Execute HR operational functions related to employees' data maintaining, leave administration, employee benefits administration, medical claims, work pass applications, etc.
• Manage and supervise the Office Admin Function
• Overall, in charge of Office & HR Administration function (such as office rental, office workspace allocation, wellness program, season parking, staff pass, etc)
• Manage the budget for Office and HR administration

Requirements:

• Bachelor’s degree in Human Resources, Business Studies, or Business Administration
• At least 2-3 years of relevant experience in HR functions
• Able to work independently with integrity under minimal supervision and collaboratively within and across teams
• Experiences in Oil & Gas Industry will be a plus
• Knowledge – Hands on SG labour legislation, able to apply WP/EP/S Pass application, submission Government paid leave, child care leave, calculation of payroll will be a plus

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with an award-winning dinning and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment.

Guest Relations Executive (F&B Host/Hostess)

The Guest Relations Executive is the core of the Food and Beverage Department operation. The incumbent will offer the guest of the restaurant an enjoyable, dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness. He/She will ensure the seating efficiency of the restaurant and handle inquiries from guests via phone calls or emails. Able to work on shift patterns, and may also need to work on weekends and public holidays.

Who are we looking for?

• Preferably with 1 year of working experience in the F&B industry
• Postgraduate or diploma in hotel management or related courses
• Strong communication and interpersonal skills
• Adaptable to working in a fast-paced environment
• Team player and ability to learn quickly
• Attentiveness and patience towards the guest

Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/disability/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurants

Architectural Executive

1) Possess a diploma or degree in Architecture.

2) Minimum 2 to 5 years relevant experience.

3) Good knowledge of building regulations and codes.

4) Excellent interpersonal and communication skills.

5) Passionate about design and enthusiasm to deliver the very best for our clients.

6) Encourage and promote high standards of design and efficient ways of working.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

• Assist and report to the direct Accounts Manager.
• Assist the team on matching PO, DO and supplier invoices.
• Key in data and AP invoices.
• Prepare payment and perform bank reconciliation.
• Efficient in Microsoft Excel, Word, etc.
• Any other ad hoc duties as assigned by direct manager.

EA Licence No. 16C7962

Purpose of Job

To assist and manage the banquet and serving team within the hotel and ensure that the highest standard of service and food is provided at all time.

Key Responsibilities Areas

· To assist with the complete set up and breakdown of the banquet area.

· To build and maintain good client relationship and rapport.

· To actively brainstorming or creative ideas in banquet set up and services to clients.

· To follow-up on enquiries and complaints promptly when referred to.

· Experience in supervising Banquet Venue Staff

· To deliver professional and quality F&B services to clients.

· Excellent Interpersonal and communication skills.

· To manage all Banquet assets and inventory.

· To carry out any other duties and responsibilities that may be assigned from time to time by the Management.

Job Requirements

· Minimum GCE ‘O’ level, Higher NITEC in Hospitality Operations preferred.

· At least 1 year of working experience in Food & Beverage or Hospitality sector.

· Proficiency in computer skills (Microsoft Excel, Microsoft Word)

· Shift works including weekends and public holidays.

Senior Architectural Executive

1) Possess a diploma or degree in Architecture.

2) Minimum 4 to 8 years relevant experience.

3) Good knowledge of building regulations and codes.

4) Excellent interpersonal and communication skills.

5) Passionate about design and enthusiasm to deliver the very best for our clients.

6) Encourage and promote high standards of design and efficient ways of working.

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore. We are looking for a front desk receptionist to greet and receive parents and students and ensure that students are directed to the right classroom.

Job Description :

• Respond and reply to all enquiries (wechat, telephone, and walk-in).
• Ensure that all materials are photocopied and ready for teachers to use.
• Set up the laptops for teaching before each lesson.
• Ensure that student sign- in sheets are completed.
• Inform teachers of any changes in class schedule or if students are absent.
• Provide support with the sales team in presenting invoices to customers and collecting signed agreements.
• Help teachers supervise the children during break-time.
• Assist in administrative duties when needed.

Job Requirements :

• Fluent in spoken and written English and Chinese as communication will be done in these languages.
• Team player.
• Able to handle work pressure and respond fast to arising issues.

Responsibilities:

o Monitors the production of our new equipment.

o Verifies the maintenance cost of our equipment located worldwide.

o Monitors and updates inventory details, including periodic test certifications.

o Prepares monthly report on fleet maintenance costing.

o Any secondary duties as assigned by the manager.

Qualifications

Fresh poly graduates with Diploma in Maritime Studies/Logistics of shipping discipline.

Others:

Candidates with 1 to 2 years related experiences may be considered.

Salary will commensurate based on the experience and qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities

DISTRIBUTION

• Develop and implement the hotel’s distribution strategy
• Manage the hotel’s presence on OTAs, GDS and other channels
• Ability to take a leading role in the management of computer systems in operation within the hotel including but not limited to Opera, TARS ecosystem, Accor websites, Channel Manager, Rate Shopping Tools, EzRMS and other online tools
• Planning and management of Rates and Inventory with consultation with the Director of Revenue
• Competitor intelligence, ongoing research and analysis of product & price online by using all available tools such as OTAInsight, Supernova, EzRMS
• Communicate Accor tactical campaigns to all related departments
• Ensures the daily data in EzRMS is successfully extracted from Opera
• Daily checking rate integrity using Supernova include performing test bookings on lost cases
• Maintain and manage the daily data page in STR
• Critical dates or Peak dates review for the next 365 days
• Track all promo production and monitor performance
• Prepares reports for the weekly RevMax meeting
• Audit all.accor.com and major OTAs channels at least once a month and whenever necessary
• Completes any rate loading across DataWeb, Opera and Siteminder
• Assist in development of the annual distribution plan and financial budget
• Work closely with the Assistant Director of Marketing and Communnication in the area of but not limited to Hotel Description (HOD), hotel microsite and F&B outlet distribution channels

RESERVATIONS

• Work closely alongside with Reservations department and step in as and when required or necessary
• Review new bookings and cancellations made and highlight the impact on future business
• Review No Shows yesterday and highlight findings before the morning briefing
• Executes and supports the operational aspects of regional/global offers
• Manage VIP bookings from the owner's office, Executive office and Accor head office
• Monitor and analyze live availability, hotel occupancy, revenue, and average room rate trends and alert the Director of Revenue of high/low demand dates
• Updates and communication of free sales and stop sell
• Group management and coordination with Sales and Reservations through weekly group meetings to communicate group status, group ceiling, highlight critical dates and inventory
• Monitoring RESA Web usage
• Assists with monitoring accuracy of reservations in tracking - REV Code, DIS Code
• Review daily reservations entered and audit tracking and rates to maintain accurate reservation information
• To communicate to the Director of Revenue any information of interest
• Prepare and validate commission reports weekly and monthly
• Responsible in ensuring all reports (daily and monthly) are completed on time

REQUIREMENTS

· Diploma in any education

· Knowledge in the Reservations system will be an advantage

· Knowledge of the Opera system will be an added advantage.

· Competent in Excel application.

· A positive and keen-to-learn attitude

· Able to multi-task and detail oriented

· Good interpersonal and communications skills

**We regret to inform that only shortlisted candidates would be notified. **

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

EXECUTIVE CHEF

· Developing unique and cuisine-appropriate menus

· Collaborating with the Restaurant Manager to set item prices

· Staying current on developing trends in the restaurant industry

· Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations

· Monitoring inventory and purchasing supplies and food from approved vendors

· Hiring, training and supervising kitchen staff

· Assisting and directing kitchen staff in meal preparation, creation, plating and delivery

· Identifying and introducing new culinary techniques

· Preparing meals and completing prep support as needed

Responsibilities:

Staff Suggestion Scheme Management:

• Administer and oversee the Staff Suggestion Scheme, ensuring its effectiveness and alignment with organizational goals.
• Facilitate communication and engagement related to the Scheme, encouraging active participation from all staff levels.
• Evaluate and analyse submitted suggestions, providing timely feedback and recognition to contributors.
• Collaborate with the Services and HQ Corporate Functions to implement approved suggestions, driving positive change within the organization.

Operational Excellence:

• Contribute to the development and implementation of operational processes to enhance overall efficiency.
• Identify opportunities for process improvement, process re-engineering and optimization across the Services and HQ Corporate Functions and support the implementation of change processes.
• Collaborate with cross-functional teams to streamline workflows and reduce operational bottlenecks for improved efficiency and staff experience.
• Monitor key performance indicators (KPIs) related to operational efficiency and assist to implement corrective actions as needed.
• Any other duties and projects assigned by CEO and DD (Admin & Projects)

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Min 1-2 years of relevant experience in staff engagement, operational improvement, or service quality.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Knowledge of operational excellence methodologies is a plus.
• Ability to work collaboratively in a team and cross-functional environment.
• High attention to detail and organizational skills.
• Familiarity with suggestion scheme administration is advantageous.

EXECUTIVE CHEF

· Developing unique and cuisine-appropriate menus

· Collaborating with the Restaurant Manager to set item prices

· Staying current on developing trends in the restaurant industry

· Maintaining the kitchen and surrounding areas in conditions that meet the company standards and health code regulations

· Monitoring inventory and purchasing supplies and food from approved vendors

· Hiring, training and supervising kitchen staff

· Assisting and directing kitchen staff in meal preparation, creation, plating and delivery

· Identifying and introducing new culinary techniques

· Preparing meals and completing prep support as needed

Ensure that the works are carried out according to the approved drawings, quality procedures, ISO and EHS requirements.

Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

Any ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

EA Licence No. 16C7962

Contributing to the development of sales strategies.

Designing and implementing sales strategies for company products.

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Maintaining client relations.

Tracking sales data to ensure sales quotas is met.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a sales executive.
• Knowledge of modern sales techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and sales strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Job Description

We are looking for an Sales Executive to join our team at DeltaFrontier in Singapore. An innovative Singapore-based company, DeltaFrontier is a fast-growing value-added solution partner providing cutting-edge technologies in the AI and IoT industry. As a regional distributor, we strive to be a leading new technology solution and product supplier.

Why DeltaFrontier?

DeltaFrontier's success is attributed largely to the highly skilled staff we employ and the professional service we provide, allowing us to expand speedily in this region. Our team is the driving force of the company, forging ahead to accomplish its mission and vision. Consisting primarily of proactive, accountable and creative talents with hands-on experience, you can learn from our MNC-background team to support various pre-and post-sales projects.

• You want the primary responsibility of supporting sales growth initiatives across South East Asia.
• You are passionate about new technologies and high growth in the upcoming years.
• You love working in a startup environment and can take responsibility in critical projects.

Responsibilities

· Identify and prospect potential clients through various channels, including cold calling, networking, referrals, and industry events.

· Build and maintain strong relationships with existing and new clients.

· Understand client needs and requirements and provide suitable product/service solutions.

· Conduct product presentations and demonstrations to clients.

· Prepare and present sales proposals and negotiate contract terms.

· Collaborate with internal teams to ensure seamless execution and delivery of products/services.

· Stay up-to-date with industry trends, competitors, and market conditions.

· Meet or exceed sales targets and contribute to the overall sales strategy.

· Maintain accurate sales records and provide regular sales reports to the management team.

Requirements

· Proven experience as a Sales Executive or similar sales role.

· Excellent communication and negotiation skills.

· Strong interpersonal skills and the ability to build and maintain relationships.

· Goal-oriented and self-motivated with a drive to achieve sales targets.

· Ability to work independently as well as collaboratively in a team environment.

· Familiarity with IT Software and knowledge of our products/services is a plus.

· Experience in Physical Security is a big plus

· Proficiency in using CRM software and other sales tools.

· Bachelor's degree in Business, Marketing, or a related field is preferred.

· Singaporean citizenship or valid work permit in Singapore.

· Ability to work independently and as part of a team in a dynamic, entrepreneurial environment.

· High level of integrity and confidentiality.

What we offer

· A great team and culture with an MNC-background management team.

· Competitive salary and benefits.

· High growth opportunity for career development.

· Colleague recognition awards.

· Regional business travel expansion.

DeltaFrontier Pte Ltd

Contributing to the development of marketing strategies.

Conducting market research on rival products.

Designing and implementing marketing plans for company products.

Coordinating with media representatives and sponsors.

Working with the marketing team to develop targeted marketing strategies.

Answering client queries about product specifications and uses.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for marketing.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Corporate Secretarial Senior Executive or Assistant Manager

Job scope:

Manage and carry out corporate secretarial and related services for a portfolio of clients including the following:

• Incorporation of new Companies and registration of LLPs and other entities
• Preparation of documents relating to routine corporate secretarial matters
• Assist in advisory and non-routine corporate secretarial matters
• Maintenance of registers and corporate secretarial records
• Filing of annual returns and other transactions with ACRA
• E-stamping transactions with IRAS
• Monitor and manage registered address service provided to clients
• Monitor compliance with statutory requirements (e.g. AGM and Annual Return deadlines)
• Perform Client Due Diligence (CDD) procedures and documentation
• Submission of EP applications on behalf of clients
• Correspondence and liaison with authorities, banks and other parties
• Other duties and tasks as may be required or assigned

Requirements:

• Local Diploma, Degree or professional qualification in Corporate Secretarial Studies, Law, Accountancy or Business
• Good knowledge of company laws and regulations
• Excellent command of English and writing skills
• At least 5 years’ of relevant experience in corporate secretarial work in Singapore
• Able to work independently and reliability with minimal supervision
• Able to research on relevant topics with guidance and direction

Application for above position(s):

Interested applicants are invited to email their detailed resume directly to [email protected] indicating:

• Position being applied for (in Subject line)
• Academic qualifications with subjects taken and grades attained
• Detailed work experience with dates, position, job scope and responsibilities
• Reason for leaving current and previous jobs
• Current and expected salaries
• Date of availability for employment

Shortlisted applicants will be contacted by email for interviews.

About our Firm:

We are an affiliated firm of K E Wee & Associates PAC (https://kewee.com.sg) which is a professional firm of Public Accountants with 16 to 20 people. Located in a buzzling part of the central of Singapore, we provide auditing (assurance), accounting, tax, corporate and other related services. Our clients consist of companies and businesses operating in various industries and include subsidiaries and branches of foreign companies.

Our firm believes in providing quality services and delivering these services to clients who are appreciative of the value we add to their business.

Our Firm is currently looking for suitable and self-motivated candidates to join our team. The candidate we are looking for must possess good technical knowledge, communications and project management skills. This person must have the ability to learn, work independently within small teams and collaborate with other functions in the Firm.

There are advancement opportunities in our Firm for those who aspire to have a long-term career with us and who are willing to contribute to the continued progress of our Firm.

Love being around babies and young children? Love to change a career into something meaningful?

We are looking for a Swim Coach and Fun creator to join our team.

The candidate's roles:

• teach the regular classes for babies, toddlers and kids
• manages all the admistrative matters
• manages the certification processes for the students
• manages the customer service
• manages the cleanliness of the pool area and centre

The candidate's requirement:

• responsible and fun loving
• able to work on at least 1 weekend
• able to manage young children
• confident
• Able to multi-task
• Good attitude

No experience needed. Confirmed candidate will be undergoing 6 months international qualification training.

The Executive Secretary to the Managing Director plays a crucial role in providing high-level administrative support to ensure the efficient operation of the executive office. This position requires a proactive and organized individual with strong communication skills, attention to detail, and the ability to handle confidential information.

Responsibilities:

• Prioritize and manage the Managing Director’s schedule, ensuring alignment with organizational priorities.
• Coordinate and schedule internal and external meetings, including client appointment, team meetings, and industry events.
• Anticipate scheduling conflicts and proactively resolve them.
• Act as primary point of contact for the Managing Director, handling communications with professionalism and ensuring prompt responses.
• Manage and filter incoming calls, providing relevant information or redirecting inquiries as necessary.
• Prepare comprehensive meeting agendas, ensuring that all necessary materials are distributed in advance.
• Coordinate travel arrangements, taking into consideration time zones, visa requirements, and travel preferences.
• Handle confidential information with the utmost discretion and sensitivity.
• Establish and maintain an efficient electronic and physical filing system, making information readily accessible.

Requirements:

• At least a Diploma in Business Administration, Secretarial Studies, or a related field is preferred.
• Minimum 5 years’ experience as an executive secretary or similar role, preferably in the asset management industry.
• Excellent written and verbal communication skills with the ability to interact professionally with diverse stakeholders.
• Strong organizational and multitasking abilities to handle a variety of tasks simultaneously.
• Proficient in Microsoft Office applications and other relevant office software.

Under the supervision of the Manager, Accounting & Finance, he/she is responsible for performing technical and administrative accounting functions of the company.

Responsibilities:-

- ensures that accounting processes are in compliance with Accounting Standards and SOX;

- participates in developing and executing the month-end closing process;

- in-charge of the general ledger and management closing;

- responsible for cost center accounting and reporting

- guide and review work performed by team members when necessary;

- in-charge of fixed assets accounting;

- balance sheet accounts reconciliation;

- assist in analysis of financial statements & preparation of management reports for review;

- consolidation of accounts;

- consolidation of GST filing;

- Preparation of statutory schedules and reporting for annual statutory audit;

- filing of surveys required by statutory boards;

- assist in forecasting and budgeting process; and

- involve in ad-hoc projects.

Minimum Requirements:-

- Chartered accountant or Degree in Accountancy equivalent;

- Minimum 3 years of experience in handling full sets of accounts and reporting;

- Ability to multi-task, work under pressure and tight deadlines;

- Meticulous, analytical, initiative and good problem-solving skills;

- Familiar with SAP system and experience in external/internal audits;

- Well versed in MS Excel and spreadsheet techniques with exceptional numerical proficiency;

- Good written & verbal communication skills;

- Willing to take challenges and adapt to changes/new ideas.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage pre- and post-course administrative matters for each new programme to ensure smooth execution and running of all programmes.
• Assist in managing training registration and course implementation and administration workflows while ensuring constant review and improvement of the respective workflows.
• Perform daily transaction in the Training Partners Gateway and Training Management System.
• Liaise with trainers and partners to create and update teaching resources on the Learning Management System prior to the start of the class and during class itself.
• Collate and analyse course evaluation results to evaluate the effectiveness of training programs to determine whether they met their objectives.
• Identify, analyse, and monitor issues that affect quality of courses and trainers.
• Provide operational insights to achieve key performance indicators.
• Utilise participants information from data and research to understand trends and opportunities.

• Diploma or degree with at least 3 to 5 years of relevant work experience.
• IT-savvy and proficient in Office 365.
• Proficient in using Training Partners Gateway and Training Management System portal is an added advantage.
• Have an eye for detail, multi-tasking and fast-paced working environment.
• A driven individual with strong creative, analytical and interpersonal skills along with a high degree of personal and professional integrity.
• A resourceful style with the ability to work independently, take initiative and manage multiple tasks and projects as well as to be a team player who is eager to collaborate with others.

https://academy.smu.edu.sg/overview

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Scope:

• Handle full cycle of recruitment activities
• Conduct interview with candidates through either face to face or virtual meeting
• Offer advice to clients and candidates on salary package, career progression etc
• Assist clients in recruitment needs to achieve effective hiring
• Perform administrative duties

Job Requirements:

• Minimum Diploma / Degree from a recognized institution

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities**

“Jobstudio will not solict any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating jobstudio and our employees, you may call our office directly at 64221390 for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Employee Services & Data Management

• Oversee the delivery of HR services end to end, including but not limited to onboarding, offboarding, employee life cycle processes and learning administration.
• Act as a point of contact for employee inquiries, providing information and assistance as needed.
• Provide guidance to employees and managers on HR policies, procedures, and best practices.
• Ensure data integrity and compliance with relevant data protection policies and regulations.
• Develop and maintain service catalogue and service level agreements (SLAs) to measure and improve service performance.

Employee Experience

• Identify employees’ touchpoints and design a framework to deliver the best-in-class employee experience from hire to retire stage.
• Investigate and resolve service gaps, HR system issues and enquiries in a timely and professional manner.
• Collaborate with HR Business Partners to support business expansion and provide innovative solution for complex issues.

Process Optimisation

• Harmonise and improve operations efficiency through automation and digitisation.
• Work with Digital and various functions to provide input on technology solutions to improve HR service delivery.
• Stay updated on industry trends and best practices to ensure the team remains innovative and proactive.

Qualifications, Skills & Experience

• Bachelor’s degree in human resources, engineering, business administration, or a related field.
• Proven experience in HR Shared Services or a similar role.
• Strong leadership and team management skills.
• In-depth knowledge of Singapore Employment Act, HR processes, and shared services best practices.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.