LOVE, NILS is a Singapore-registered IPC charity; our mission is to provide high quality supportive programmes that provide meaningful psychosocial support to our beneficiaries – children with cancer and their families.

We are seeking a dedicated and savvy Digital Marketing & Communications, Senior Executive to execute the advocacy and outreach initiatives of LOVE, NILS Ltd to fulfil the charity’s mission through:

• Public Awareness & Marketing Communications
• Branding
• Outreach Education

This is a highly collaborative role that will work closely with other departments such as Fundraising, Programmes and Community Engagement, to ensure seamless synergy across the organisation’s external and internal communications.

Reports to: Executive Director

Work arrangement: Hybrid (in office & work from home)

Compensation: Basic monthly + yearly performance bonus

RESPONSIBILITIES

Public Awareness & Marketing Communications

• Manage the website and social media platforms. Track, analyse and generate reports, propose, implement and execute ideas and strategies
• Strategize and effectively execute integrated marketing and communications campaigns across PR and social media, digital marketing, and event management, helping to increase brand awareness, generate leads, raise sponsorship and build community engagement. You will provide marketing direction and ideas for campaigns
• Manage media relations and PR efforts to drive awareness and educate the public about childhood cancer, journey of the caregiver, narrate LOVE, NILS Ltd impact, inspire action and garner stakeholder and public support
• Strategise awareness and promotion of our fundraising campaigns and crowdfunding platforms to target audiences and hit fundraising targets
• Work with creative and media agencies, branding consultants and event management partners for LOVE, NILS projects
• Prepare speeches, press statements and handle media engagements
• Monitor and analyse efficacy outcomes of awareness, marketing, communications efforts through monthly reports and Google Analytics & Social Media Analytics
• Work with the relevant divisions to execute all visual aspects of marketing and branding initiatives for the charity. This will involve working with service providers and various divisions in creating and designing various assets, not limited to, infographics, social media posts, display banners, email, print collateral, posters, reports, presentations, and various web-based elements
• Collaborate on content with the Programmes, Community Engagement and Fundraising departments
• Create designs for all materials, serving as a support to the entire organisation and helping create resources necessary for effective partner, donor, beneficiary and community engagement
• Work with the team to plan, create and organise social content and posting across all channels

Branding

• Custodian of the LOVE, NILS brand identity and application guidelines across all marketing and partnership collaterals and media usage
• Manage a depository of all visual collaterals and working files
• Manage production of LOVE, NILS Ltd corporate video, Annual Report, e-newsletters, collaterals, visuals, website content and update

Outreach Education

• Develop outreach awareness plan through public education, awareness talks, webinars and community fairs
• Prepare outreach education materials for talks and presentations

REQUIREMENTS

• Bachelor’s degree in Marketing, Communications or related field
• 2+ years experience in digital marketing
• Skilled in Google Analytics and Social Media Analytics
• Highly resourceful with strong interpersonal and communications skills (both verbal and written)
• Ability to manage multiple complex projects at once
• Strong sense of ownership and target driven with a keen sense of innovation
• Flexible to work occasional weekends and evenings (time off in lieu will be given)

OTHERS

• More qualified applicants are welcome, competitive salary awarded accordingly
• Join our team as we encourage career development and future prospects in the organisation!

Are you looking for a 3 month contract role and have prior dry cargo operations experience/ Trade Execution experience?

This is a great opportunity to get a 3 month income with a leading grain trading company while you await for permanent roles which are plenty typically in the 1st quarter of the year.

The ideal candidate has prior background in trade execution including but not limited to Letter of credits, vessel nomination and Bills of lading.

An established Certified Public Accountants firm is looking for applicants for the following position.

Accounts/Tax Executive

Job Scope

• The Accounts/Tax Executive shall be responsible for the accounting and tax requirements of the clients which have outsourced their accounting and tax functions to the Company

• Able to complete full set of accounts

• Knowledge of GST

• Knowledge of tax regulations

Requirements

• Degree in Accountancy / ACCA / Diploma in accounting

• 3 to 5 years of relevant experiences

• Able to work independently with minimum supervision

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Main Duties:

• Trade Marketing Support:

Assist in the development and execution of trade marketing strategies.
Collaborate with sales teams to implement promotional campaigns and events.
Analyze market trends and competitor activities to identify opportunities for growth.
Provide support for trade shows and other promotional events.

• Retail Marketing for Offline Gourmet Retail Shop and Online Eshop:

Develop and execute marketing strategies to drive sales in both offline and online channels.
Create engaging content for promotional materials, including in-store displays and online campaigns.
Monitor customer engagement and sales performance, adjusting strategies as necessary.
Coordinate with cross-functional teams to ensure a cohesive brand presence.

• Marketing Apps Maintenance:

Oversee the maintenance and updates of marketing applications and tools.
Work closely with IT and external vendors to troubleshoot issues and implement enhancements.
Train team members on the effective use of marketing applications.
Ensure all marketing materials are up-to-date and aligned with brand guidelines

Qualifications:

• Bachelor’s degree/Diploma in Marketing, Communications, or a related field.
• At least 2 years of experience in FMCG trade marketing or retail marketing.
• Basic understanding of e-commerce, digital marketing, and social media.

If you are keen to join our dynamic team, please submit your resume in either Word or PDF format to [email protected]. In your application, kindly include the following details:

• Current Salary
• Expected Salary
• Availability
• Reason for Leaving

We appreciate your interest in this opportunity. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

• Assist in maintaining the IT infrastructure, including servers, networks, systems, and software in our group of hotels and head office.
• Provide installation, configuration, and maintenance of desktop, laptop, network appliances and software.
• Perform user account management and prepare laptop or desktop for new staffs.
• Provide application and infrastructure technical support to hotel staff and head office employees.
• Develop simple trouble shooting checklists for our hotel staff to follow before contacting IT department or the vendors.
• Co-ordinate with multiple vendors to ensure that various systems (e.g. PMS and Keycard) with dependencies are implemented at the same time or in a timely manner.
• Security and Compliance:
• Assist in the implementation of IT security policies, procedures, and protocols to protect the hotel's data and systems.
• Ensure all PCs and laptops in our hotels have up-to-date anti-virus software installed.
• Perform end-user daily data and network backup.
• Perform documentation on IT procedures, system and network configuration.

Job Requirement

• ITE / Diploma Information Technology, or a related field.
• Excellent interpersonal skills.
• Experience with property management systems (PMS) is a plus.

Job Scope:

• Responsible to oversee the regulations of fundraising and development work, reviewing fundraising collaterals, gift agreements and appeal letters.
• Assist in the planning and implementation of internal guidelines, manage the protocols on fundraising based on statutory requirements and best practices.
• Ensure department compliance with corporate and charity governance and regulatory requirements on all fundraising matters.
• Assist in the harmonisation of fundraising, risk policies and processes.
• Assist in ad-hoc tasks as assigned.

Job Requirements:

• Degree in Business Management / Accounting or equivalent
• Minimum 3 years of relevant working experience
• Strong written and verbal communication skills
• Proficient in Microsoft Office applications including Visio for drawing of process maps, data analysis and presentations

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

About Us

Chinese Swimming Club is recognised as a premier city and country club offering excellent facilities and services. We welcome you to join us, be part of this family, and grow your career with us.

Benefits of Joining the Chinese Swimming Club

• AWS + Performance Bonus
• Annual Leave from 14 days onward + Birthday Leave & Voucher
• Welfare and Medical Benefits + Career Progression
• Comprehensive Insurance Coverage
• Holistic Learning and Development Opportunities

What you will be doing

• To Lead and supervise a team of technicians, facilities attendants, and lifeguards to be efficient and effective in maintaining the Club’s facilities, building and equipment through routine checks and strategising for preventive maintenance;
• To ensure the Club property & assets are well maintained, in terms of general maintenance, facilities and safety in compliance with government statutory guidelines;
• Supervise and inspect contractor work that is carried out as specified in their contracts and/or work orders effectively with minimum disruptions to the club's daily operations;
• To be responsible for the regular review of the club's workplace safety and health (WSH) and security policies following the governing agencies' guidelines;
• To lead and manage the security officers/team in the club's daily security routine;
• Conduct daily inspections for security and safety breaches and give recommendations and training to improve safety and security awareness;
• Oversee the day-to-day operations, including planning and scheduling of duty rosters and work schedules for technicians, setting up of events (including decorations), functions, games and sports following activity instructions and booking schedules;
• Source and purchase to replenish the stock for first aid items and lifesaving equipment regularly for readily emergency use;
• Source spares or recommend alternative spares that can result in cost savings to the Club in terms of general replacement of consumable items;
• Take a position as the fire safety manager for the Club and conduct bi-annual fire drills, safety committee meetings and related fire safety issues in compliance with FSB requirements;
• To investigate the feedback and complaints from tenants and members and implement corrective actions;
• Assist in the preparation of tender documentation such as technical specifications and requirements for applicable maintenance, renovations and improvement works;
• To attend project meetings and work with QS and consultants on the invoicing and work order submission;
• Perform any other duties as assigned by the superior or Head of Property as and when required.

What we are looking for

• Degree/Diploma in Mechanical Engineering or Electrical Engineering, Building or Facilities Management or Estate Management or equivalent;
• Certification in Swimming Pool, Horticulture Maintenance and Operation will be an added advantage;
• Minimum 2 years related working experience;
• Experience in Additional & Alteration works will be an added advantage;
• Knowledge of repair, service & troubleshooting work of mechanical and electrical systems/equipment in the swimming pool mechanical plant room;
• Ability to communicate clearly and team player.

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

For further information, do visit us at https://www.chineseswimmingclub.org.sg/.

We regret that only shortlisted candidates will be notified.

Handshakes is an award-winning DataTech company that empowers clients to make informed decisions by providing valuable insights derived from reliable data sources. Leveraging cutting-edge machine learning technology, we analyze and offer corporate data from both public and private domains. Our Handshakes App is recognized for fusing these data sources to deliver strategic business intelligence to our clientele.

We are looking for a meticulous and motivated Senior Finance Executive to join our Finance team. The Senior Finance Executive will support the Finance team by managing key revenue activities, assisting in month-end closings and ensuring compliance with reporting requirements. This role requires strong organizational skills and the ability to work independently to meet strict deadlines.

Key responsibilities for the Senior Finance Executive include but would not be limited to:

• Managing daily revenue activities, including invoicing, revenue recording, and tracking deferred revenue
• Assisting in month-end closing tasks, maintaining schedules, preparing journal entries, and performing variance analysis
• Supporting GST and withholding tax filing, intercompany billing, and reconciliations
• Contributing to management reporting and prepare accurate financial reports for stakeholders
• Assisting with the annual audit, corporate tax filing, and implementation of process improvements

As an experienced finance executive, you would have:

• Diploma in Accountancy/LCCI/CAT or equivalent; ACCA or degree in Accountancy preferred
• Proficiency in MS Office, especially Excel and Word
• Hands-on, self-motivated, and able to work independently to meet tight deadlines
• Strong interpersonal skills and a collaborative team player
• Proficiency in data analytics, presentation, and dashboarding is an added advantage

To apply and be considered, apply through this portal or send your resume to [email protected].

We are not engaging with recruitment agencies. Referrals from recruitment firms will not be entertained.

ATLAS, a renowned venue at the forefront of Singapore’s prestige cocktail scene, is searching for a Guest Service Executive to become part of our Host team, driving excellence in Front of House service.

About ATLAS Bar Singapore:

Nestled in the heart of Singapore, ATLAS is one of the World’s 50 Best Bars and a forerunner to the region’s cocktail culture. We are an opulent and elegant establishment that boasts an extensive collection of rare and exquisite spirits, wines and champagnes from around the world. Our venue offers a unique blend of classic European charm and contemporary luxury, providing an unparalleled experience for our guests over the past seven years.

About Job Position:

We are on the hunt for our next Host superstar. We want a dynamic hospitality service professional! Come on board and take your passion for creating memorable guest experiences to the next level in our high-touch, refined environment.

As a valued member of our staff, you'll develop and gain invaluable guest relation experience, as well as being exposed to F&B knowledge while working alongside industry experts. Take the satisfaction of your contribution to the overall success of our drinking and dining experience. Our commitment to growth extends to our employees, and if you have a genuine passion for all things drinks and food, ATLAS is the ideal place for you to thrive.

Ideally you will have had exposure in top-tier guest experience, electronic reservations systems (such as Seven Rooms) within a European drinking and dining establishment. However, a genuine desire to provide sincere, committed service leading to return guest satisfaction is considered a greater requirement for the role.

This is a position for someone who wants to make an impact and create a career in the hospitality industry. On offer is the ability to be promoted through our ranks, for someone showing skill and determination.

Duties and Responsibilities:

• Coordinate the welcome desk and ensure all guests that enter ATLAS are greeted and seated.
• Facilitates all guest needs and expectations in ATLAS by providing exceptional service.
• Provide service that reflects the high standards of ATLAS and exceed all guest expectations.
• Ensure the effective inter-departmental communications are conducted in a professional manner.
• Ensure that all standard procedures, rules, regulations and sequence of service are implemented.

Do you thrive in a fast-paced environment?

At ATLAS, we embrace the excitement and energy of a fast-paced environment. Experience the thrill of working in a dynamic atmosphere where you can continuously challenge yourself and grow as a professional.

If you are dedicated to excellence, and eager to contribute to a team that values your skills, then we want to hear from you! Whether you're an experienced professional or just starting your journey in hospitality, we welcome you to apply. We believe in fostering growth and are committed to developing your skills and knowledge within the World of hospitality.

Are there other benefits?

Our commitment to growth extends to our Employees, and if you have a genuine passion for guest experiences as well as all things food and drink, ATLAS is the ideal place for you to thrive.

Join our team and enjoy fantastic benefits, including:

• Monthly Service Charge: As a member of our team, you'll have the opportunity to earn a monthly service charge. Your dedication and outstanding service will definitely be rewarded.
• Medical and Dental Benefits: We care about your well-being. As part of our commitment to our Employees, we provide medical and dental benefits to ensure you stay healthy and happy.
• Yearly Work Anniversary Incentives: We value our Employees and believe in recognizing their hard work. In addition to competitive wages, we offer an annual work anniversary incentive to celebrate your work anniversary with us.

Responsibilities:

• Provides training administration training programmes
• Maintains, compiles and updates participation and training records
• Prepares and compiles submissions of reports for management information and reporting
• Handles training procurements and processing of payments
• Performs other duties as assigned

Requirements:

• Proficient in MS Office, especially Excel, PowerPoint, Outlook and Word
• Possess good command of English, communications, presentation and interpersonal skills
• Prioritize tasks within tight timeline
• Reliable, meticulous and able to work independently

Job Description:

• Ensure the facility remains clean, safe, and in good working condition.
• Manage relationships with external vendors and contractors for services like cleaning, security, and maintenance.
• Monitor the quality of services provided and ensure contracts are fulfilled.
• Seek cost-effective solutions to maintain operations within budget.
• Organize and optimize the use of available space within the facility.
• Coordinate office moves, layout changes, or renovations as needed.
• Develop and implement emergency response plans for situations like fire, equipment failure, or other emergencies.
• Report on facility status and improvement plans to management.

Job Requirements:

• Required to work shifts, including after office hours
• Required to work on weekends and public holidays

Roles:
• Look after a group of elderly clients assigned
• Ensure clients follow the activities in the daily program
• Lead and participate in group activities with clients

Care Executive [SGUP] #SGUnitedJobs
Responsibilities:
• Give utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Comply to all administrative activities
• Follow all processes, procedures and guidelines
• Give full companionship to clients
• Provide medication reminders
• Follow instructions to assist clients with simple exercises
• Assist clients in showering and toileting
• Prompt in reporting of incidents and deviations to Center Manager

Know-How:
• Experience in handling elderly and senior people
• Patient and having cheerful heart towards people
• Know various languages and dialects to communicate effectively
• Personal care and hygiene, including toileting
• Manual transfer to and fro wheelchair or geriatric chair
• Oral Feeding
• Vital Signs Measurement and Monitoring

Overall Job Responsibility

Assist the F & B Manager in the daily typing, filing & other general administrative duties pertaining to the F&B department.

Main Duties

• Undertakes all the secretarial duties instructed by the F&B Manager
• Takes dictation, typing of letters, memos & correspondence for the F & B Manager.
• Ensure that filing is done correctly in a systematic & orderly manner.
• Screens all calls for the F & B Manager and takes down messages & contacts / follow-up actions.
• Attend all F&B related meeting and take meeting minutes
• Ensures that F&B office is always in a clean & tidy condition.
• Recycles all unwanted paper & printed material.
• Ensures that all stationary, menus, printed items are always neatly stacked & properly stored.
• Report to Housekeeping & Maintenance any faults or defects in the office.
• Keep a sufficient supply of stationary and writing materials for use in the F&B
• Requisites items such as stationary, writing materials, files, etc for office use.
• Maintains adequate stock for the usage by F & B Department.
• Checks on menu par stocks level & ensures that stock level is adequate.
• Liaison with another department on
• Checks in advance on forth-coming meetings.
• Advice F & B Manager on dates & times of internal meetings.
• Promotions and Notice Updates
• Handle all F&B Events queries and liaise with members and F&B staffs to ensure all events is follow up accordingly
• Backend update on menu changes and updates in F&B POS System
• Maintains good rapport with staff from the outlets.
• Attends meetings & training whenever required.
• Carries out additional tasks & any other duties as maybe assigned by the F & B Manager diligently and to the best of ability.

We regret that only shortlisted candidates will be notified.

Main Duties

• Oversee & be pro-active towards the day-to-day operations of the housekeeping.
• Conduct daily checks and inspections to ensure all jobs assigned to housekeeping team are performed according to the standard operating procedures and Club’s policy.
• Manage all the term contractors to ensure that all work as specified in their contracts are properly and effectively carried out.
• Attend to feedback promptly pertaining to housekeeping cleanliness.
• Oversee the requirements and needs for Club events and competition relating to housekeeping and ensure all activities instructions are well follow-up (before and after events);
• Ensure cleanliness of all premises including back of the house areas.
• Conduct training for existing and newly recruited employees.
• Conduct daily briefing with the housekeeping team
• Daily routine walks through and inspections. Identify and detect defects and follow up with quick rectification.
• Responsible for the cleanliness, orderliness and appearance of the entire Clubhouse, F&B outlets, Function Rooms, Grand Ballrooms, Meeting Rooms, Admin Offices etc.
• Monitor the procurement of general housekeeping supplies and purchases.
• Coordinate and monitor outsource manning provisions to ensure productivity and effectiveness of cleaning services.
• Any duties as and when assigned by superior or Head of Department.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

"Job Description:

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

12. Implement policies and protocols from Company policy.

13. Any other Ad-Hoc as required by Managing Director."

"Job Requirements

1. Full-time position.

2. Good soft skills and management skills.

3. Disciplined, conscientious and meticulous (has an eye for details)

4. Preferable with 7-10 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Strong Leadership and Motivational skills

7. Good communication and interpersonal skills."

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

COMPANY DESCRIPTION

Red Shield Industries (RSI) is the social enterprise arm of The Salvation Army. By re-using, recycling and restoring donations in kind from the public and corporations, it generates income through its Family Stores to support our mission to provide holistic care to the community.

RSI also strives to assist humanitarian needs in times of crisis and emergency, leveraging on its logistics network to deliever aid to crisis areas in the region quickly and efficiently.

Working closely with local and international organisations, RSI engages them in meaningful programmes for their coprate social responsibility initiatives.

https://www.salvationarmy.org/singapore/red_shield_industries

RESPONSIBILITIES

Position Overview:

The Business Development and Relationship Executive will be responsible for identifying and establishing new donation booths and donation points in collaboration with corporate partners, shopping centers, Reits, Management Agencies and other relevant bodies and locations. This role involves nurturing and maintaining positive relationships with senior level executives to ensure ongoing support and success in our donation initiatives. The position also includes a donation collection target.

Key Responsibilities:

Identify and Secure Donation Sites:

• Research and identify potential locations for new donation booths and points.
• Create proposals and present the advantages of hosting donation sites to corporate partners, shopping centers, and other potential venues.

Relationship Management:

• Build and maintain strong relationships with corporate partners, shopping centers, and other stakeholders.
• Regularly communicate with partners to ensure satisfaction and address any concerns or needs.

Partnership Development:

• Negotiate and formalize agreements with new donation site partners.
• Collaborate with corporate partners to plan and execute donation drives and events.

Site Management:

• Coordinate the setup, maintenance, and regular monitoring of donation booths and points.
• Work closely with the logistics team to ensure ongoing support and management of the site.
• Ensure donation sites are well-maintained and meet organizational standards.

Marketing and Promotion:

• Work with the marketing department to promote new and existing donation sites.
• Develop and distribute promotional materials to increase awareness and engagement.
• All donation locations are to be maintained to a high level of marketing and promotion materials.

Reporting and Analysis:

• Track and report on the performance of donation sites.
• Analyze data to identify trends and areas for improvement.
• Prepare a business plan for reaching out to new donation sites in all areas of Singapore.
• Prepare monthly sales report (collections).

Compliance and Standards:

• Ensure all donation sites comply with organizational policies and local regulations.
• Maintain high standards of cleanliness and safety at all donation points.

Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Proven experience in business development, sales, or partnership management.
• Strong interpersonal and communication skills.
• Ability to negotiate and influence decision-makers.
• Excellent organizational and project management skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Willingness to travel as required.

Preferred Qualifications:

• Demonstrated ability to work independently and as part of a team.
• Demonstrated past sales experience
• Demonstrated sales performance and relationship building.

Work Location

The Salvation Army Singapore Red Shield Industries

356 Tanglin Road Singapore 247674

Preparation of Project Profit/Loss

· Monthly project profit and loss account

· Monthly Project Accounts/Reports

· Project manhours utilisation (for project accounts)

· Financial Results for HQ

· Compilation of all supporting documents for project accruals (income/expenses)

Financial Accounts using QuickBooks

· Cashflow Management

· Preparation/Record of Payment/Receipt/Invoice (debit/credit)

· All taxes preparation and submission

· Monthly Financial Report (Balance Sheet / Profit & Loss etc)

· Closing of financial accounts with auditors

· Any other financial matters

Ad-hoc administrative work

• Supervising and working consultatively with staff members
• Preparation of financial and management accounts for a portfolio of clients
• Preparation of IRAS tax returns including quarterly GST reports and annual Forms C/C-S
• Point of contact between clients and service providers
• Provide full secretarial spectrum for management including preparation of meeting materials and minutes
• ACRA efiling, prepare annual return, XBRL
• Support the preparation of documents to clients, e.g. notices, circulars and annual reports
• Responsible for the incorporation of companies and off-shore special purpose vehicle
• Administer and maintain records, registers and other relevant documents

As an Executive Producer (Live Events) at the world's leading Strategic Experience Marketing Agency, you are responsible for the end-to-end management of high-quality, innovative and engaging projects.

You are adept at working autonomously or as a leader of a project team, have experience managing the workflow of others with an empowering, growth mindset and are happy to roll your sleeves up when needed.

You pride yourself on delivering exceptional work with flawless execution, and you work collaboratively to produce premium experiences.

Strong communication skills and the ability to maintain momentum from kick-off to execution are critical to success in this role.

Key Responsibilities

Operational Delivery

• Ensure projects are consistently on brief, on time and on budget, with accountability for the quality of delivery
• Align appropriate resource and lead a team to deliver based on skill and experience for the client
• Responsibility for the creation and ongoing management of project timelines and plans to ensure programmes are on track
• Development and management of budgets
• Management of key suppliers, ensuring delivery of their project area is delivered within budget and to a quality in line with client and GPJ expectations
• Briefing creative, design and strategy teams on project requirements and ensuring that the output from these teams falls within overall project timeline

Creative

• Demonstrate a strong understanding of the creative process, recognising the importance of the strategic objectives and ensuring they drive the overall output
• Drive cross-agency collaboration to ensure an aligned approach for meeting client objectives

Talent Management

• Demonstrate leadership attributes by supporting positive change, managing your workload, and striving for best practice
• Ability to clearly communicate performance expectations to direct reports and line managers
• Ability to nurture, grow and develop a team

Client Relationships

• Daily point of contact for clients on projects
• Provides counsel to clients on deliverables, managing client expectations to ensure we successfully meet the clients’ objectives and deliver great results

New Business Development

• Support the pitch lead by managing all Integrated Production elements of the pitch
• Attend and present pitch presentations
• Actively promote GPJ through best practice

Finance

• Accountable for profitability of all project deliverables
• Responsible for obtaining, reviewing and responding to vendor quotes, ensuring we are working with best in class partners and vendors, with regular negotiations to drive value, profitability and efficiency
• Accountable for PO creation/distribution
• Responsible for accurate management of budget reconciliations (often across multiple currencies)

*Design entrées: Executive chefs design new entrées for the menu to provide variety to customers so they have many options to choose from for their meals.

*Follow food regulations: They ensure their staff follow the food regulations that the Singapore Food Agency creates.

*Inspect food: They inspect each meal before their kitchen staff delivers it to customers. They may ensure that staff adheres to a customer's allergy needs, or they may ensure that staff presents food in an appealing way.

*Coordinate kitchen staff's duties: Executive chefs coordinate their kitchen staff's duties according to each professional's experience and skill level.

*Stay aware of recent culinary trends: They research and follow recent culinary trends to appeal to consumers. They may thin recipes that align with trends or replicate currently popular recipes.

*Hire new kitchen staff: They may review candidates' qualifications to find professionals that are a good fit for their workplace.

*Lead onboarding process: After hiring new staff, they provide an onboarding period where they may train new employees in kitchen protocols and safety regulations. Executive chefs may require them to complete a formal training period before they can begin completing tasks without supervision.

*Perform purchasing duties: They may create a budget and purchase necessary kitchen equipment and ingredients.

*Oversee dietary needs: If a customer has specific dietary needs, executive chefs may check their dish to ensure there's no cross-contamination.

*Communicate with customers: They often communicate with customers who had a negative experience with their meal. They may apologise to the customer or provide a free meal to resolve the situation.