Openings in various clinics with excellent work environment

Job Description

• Attend to patients courteously upholding quality service standard
• Do appointment scheduling
• Answer phone calls and respond to customer’s emails and other avenues of communication
• Follow up with patients and clinics’ phone calls and emails when necessary
• Process payments and invoices to relevant parties
• Filing, checking invoices - labs, drugs

Requirements:

• Preferably with 1 to 2 years relevant experience
• 5.5 days (office hours; off on Sunday and PH)

INTERESTED CANDIDATES, PLEASE APPLY HERE WITH RESUME

EILEEN PANG

EA REG: R1988493

BUSINESS LICENSE: 22C1222

EXCEDER CONSULTING PTE. LTD.

• Manage day-to-day accounting operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations.
• Prepare and maintain financial reports, statements, and schedules, ensuring accuracy and compliance with regulatory requirements.
• Assist with budgeting and forecasting processes.
• Assist with the preparation of audit schedules and support auditors during financial audits.
• 5 days per week, 9am to 6pm.
• Location at Ubi.
• Required at least 1 year experience in Singapore.

To apply for this position, please submit your resume to [email protected]

Responsibilities

1. Provide and coordinate nursing care to patients who participate in research studies

2. Enforce standards of care and professional codes of conduct.

3. Ensure safety and well-being of study subjects, and all clinical trial data are reliable

4. Recognise emergency situations and assist in treatment procedures

5. Prepare research metrics and reports for submission

6. Perform intensive monitoring of research subjects in early phase clinical trials

Job requirements

1. Diploma / Bachelor’s Degree in Nursing

2. Registered nursing qualification and registered with Singapore Nursing Board (SNB) with valid BCLS certificate

3. At least 2 years' clinical nursing experience

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Valerie Yong Kian Fung (R1103704)

Company Reg. No 199601303W

EA Licence No. 99C4599

Main Duties & Responsibilities

• Manage the corporate identity and all its brand assets

• Develop collaterals and bring consistency across all platforms with the new corporate identity

• Build the brand image through sound conceptualization and execution of publicity materials, marketing collaterals, newsletters, etc. in accordance to the group’s communications strategy

• Drive and develop innovative design concepts that cross multiple channels ranging from print, digital and social media

• Produce collaterals, publicity materials and newsletters, in response to the brief, from conceptualization to execution to final production for various platforms

• Propose forward-thinking design ideas

• Work closely with other offices in the team, internal stakeholders, communications colleagues from other entities as well as appointed vendors in alignment with the brand image and standards.

• Undertake other communications functions, duties and projects such as events management, photo shoots, video shoots, Etc.

• Handle logistics and operations in relation to events like Baby Fairs and Seminars.

• Updating / Revamping website

• Directly responsible for all marketing and market development activities in line with company strategy.

• Specific tasks will be focused on driving business and building our competitive position across the O&G clinics, hospital and other relevant accounts, ensuring clear strategic direction, value and positioning.

• Develop and execute marketing plans.

• To manage and improve lead generation campaigns, measuring results.

• Produce marketing materials on time and in budget.

• Develop and implement effective marketing campaigns and activities such as workshops, seminars,

webinars, direct marketing and work with sales, key doctors and hospitals.

• Overall responsibility for brand management and corporate identity.

• Review and respond to social media comments, communicate any major issues to appropriate business owner.

• Capture all media enquiries and send to Client Services / CRM team to respond.

• Responsible for compiling and interpreting market trends, customer needs, and competitive information.

• Communicate, inspire, motivate and involve sales teams and part-timers as appropriate to ensure successful execution of strategy.

Requirements:

· Diploma/Degree Marketing, Design or related fields

· A strong portfolio of illustrations or other graphics

· Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop. After Effect, XD, Dreamweaver a plus)

Interested candidates please send in your resume to:

[email protected]

Valerie Yong Kian Fung

R1103704

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Description:

• Generate an invoice or CN
• Keep petty cash (SGD, USD, and EUR) on hand for care-off fees and vessel cash collection.
• Ensure that deadlines for accounting are met
• Handling reimbursement requests
• Upload invoices to the online customer portal.

Requirements:

• O level, ITE, NITEC, and/or equivalent professional experience
• Proficiency with Microsoft Office
• Strong communication abilities and fluency in both written and spoken English
• Capable of working under deadline pressure and in a fast-paced setting

The successful candidate will be assigned key customer accounts to manage.

His responsibilties include the following:

1. Meeting company sales goals.

2. Grow distribution of the brands assigned, and building quality of in-store presentations.

3. Plan and execute promotion programs, including eCommerce with customers.

Mid career individuals keen on Career Conversion Programme of Workforce Singapore, are welcomed to apply.

Responsibilities:

• Pick and pack of materials for storage or order shipment
• Load, unload and store materials at assigned locations
• Ensures that parts are correctly picked, packed for shipment or delivery to Customers
• Any other ad-hoc duties as assigned by the Supervisors

Requirements:

• Positive work attitude
• Ability to operate equipment would be an advantage
• Able to work in a fast-paced

Food Processing Supervisor

• Responsible for handling all aspects of food department;
• Store checking; ensure an adequate supply of the food processing sector.
• Monitor all the staff attendance and training all the staffs
• Build the good networks among production department , sales department and admin department;
• Talk with existing customers to further understanding of specific needs;
• Error handling, case tests, and operational process.
• Open and Close the outlet
• The working time is divided into two parts.

We are looking for a highly motivated candidate to join our newly established department to connect with main contractor/designer's project for high-end customised metalwork - Eg. Fine-dining restaurant, Luxury brand retail store, 5 star Hotel, Good class bungalow interior, intricate metalwork, etc.This position offers the opportunity to work in a collaborative environment and make a significant impact on the company's success.

Requirements:

- Sheetmetal knowledge/background preferred but not a must. Machining, metal stamping or metal treatment/coating knowledge will be advantageous.

- Positive attitude, willing to learn new metal fabrication methods, coating, assembly, etc.

- Willing to do cold call and make appointment to promote our company customised metalworks and services.

- Champion all project assigned from start to finish: Feasibility metalwork design discussion with client, material procurement, fabrication, post coating and delivery/installation.

- Able to commit extra hours to ensure project complete successfully.

- Able to interpret technical drawing preferred.

Job Description:

• Take proactive interest in natural resources and bulk commodities markets
• Participate in and prepare tender documents for submission
• Physical position management and reporting
• Market data management: global supply & demand, individual country data
• Assist with presentations for internal and external purposes
• (With time and experience) Draft contracts and engage with Clients re individual contracts, operational issues and/or physical ventures, generally
• Liaise with and build relationships with corporate functions and related offshore entities such as finance, shipping and operations

Skills/Competency:

• Broad interest in macro economics, commodity markets, trading and business
• Strong commercial awareness
• Attention to detail
• trong analytical and communication skills; interest in data management and reporting
• Demonstrated ability to write accurately and succinctly; and
• Strong excel and powerpoint skills

Key employee benefits & perks:

• Comprehensive medical and life insurance for self and dependant

• Leaves such as annual leaves, childcare leaves, marriage leaves, compassionate leave

• Mobile phone and reimbursement of mobile usage

• Reimbursement of claims for domestic and international business travel

• Traning and development opportunities

Calling all talented Individuals who have passion for F&B industry!

We are looking for reliable and innovative Management Trainees to supervise the operations of our existing and upcoming new outlets. The Management Trainees will work closely and report to the Operations Managers, and are responsible with the daily operations, delivering ultimate guest experience and maintaining customer satisfactions. To achieve breakthroughs, the incumbent should innovate and implement measures to improve profitability and minimise costs, be able to take clear directions, be proactive in sharing feedback, willingness to share ideas and have a huge thirst for learning and self-improvement. A rich career path awaits those who are willing to devote their time and energy towards creating a rewarding environment for all.

Job Responsibilities

• Achieves optimal business performance of the restaurant through identifying business opportunities, analysing, planning restaurant sales and profitability.
• Assists Operations Manager in staff management: recruitment, training, evaluation and promotion.
• Maintains an accurate and up-to-date plan of restaurant staffing needs, approving scheduled labour hours, and ensures that the restaurant is staffed for all shifts.
• Prepares reports at the end of the week, including staff control, inventory, staff weekly performance report.
• Ensures the strict compliance by all service and kitchen staff to company’s standard operating procedures.
• Maintains a safe working and customer environment is in place to reduce the risk of injuries/accidents and completes incident reports and safety audits promptly.
• Communicate with the Service Crew to ensure efficient seating and table utilisation.
• Prompt food service to be performed during peak periods.
• Undertake any operation related duties as assigned by the Manager.

Job Requirements

• Proficient in spoken and written English.
• Possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.
• Minimum one year of F&B work experience in supervisory roles.
• Good analytical, problem solving and decision-making skills.
• Manages work pressure well and loves the prospect of a challenging job that enables personal growth.
• Able to lead, manage and motivate the team.
• Possess enthusiasm in learning and keen to get feedback for improvement; able to learn fast and adapt fast.
• Presentable, outgoing personality, possess exceptional communication and interpersonal skills to maintain good relationships with diverse guests and team members.
• Require to work on a rotating shift basis which includes weekends and public holidays.
• Self-motivated team player who is able to multi-task and work in a fast-paced environment.

Join our Growing Team of Experienced and Enthusiastic Talents

• Competitive Salary
• Performance Incentives
• Career Progression
• Leave and Medical Benefits
• Welfare Support (Night Transportation, Staff Meal)
• Staff Discounts
• Annual Leaves

Join Our Team!

Are you a proactive, versatile, and dedicated individual who thrives in managing administrative tasks, handling accounts, and assisting with sales inquiries? If so, we want you!

Key Responsibilities:

• Efficiently manage accounts payable and receivables
• Facilitate submissions and applications with government agencies, such as employment permits
• Prepare employee salaries promptly and accurately
• Generate essential documents like work orders, delivery orders, job orders, and invoices
• Provide timely responses to both online and walk-in sales queries
• Willingness to tackle any other ad-hoc duties as assigned

Requirements:

• Previous work experience is preferred, but fresh graduates are encouraged to apply
• Priority will be given to candidates with HR and bookkeeping backgrounds
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Fluency in spoken and written English, with Mandarin proficiency preferred
• Ability to multitask and manage workloads effectively without constant supervision

We offer competitive salaries commensurate with your experience, skills, and academic qualifications.

If you're ready to embark on an exciting journey with us, apply now!

Job Responsibilities:

• Attending to queries coming in through large install mailbox
• Checking and assigning of applications to officers for processing
• Process applications and create notifications (ZH and ZA) in system
• Conduct meter tagging in system
• Liaise on procurement and invoicing matters in EI
• Collation of statistics for KPI report
• Generation and sending out of appointment and acceptance letters
• Dispatch letter to customers
• Packing and sorting of hardcopy documents
• Liaise with vendors for services such as scanning
• Participate in system enhancement testing
• Any other ad-hoc duties assigned by the supervisor

Period:

• 6 months

Working Hours:

• Monday - Friday, 8am – 5.30pm or 8.30am - 6pm

Salary:

• up to $2600 + 0.5 months completion bonus

Location:

• Woodleigh

Requirements:

• Diploma in any discipline with at least 2 years of relevant experience
• Ability to communicate clearly and effectively
• Ability to work independently with minimum supervision
• Proficient in MS Office applications
• Ability to handle stress and work under tight timeline

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Sasha's Fine Foods was the first online food grocer to open in Singapore back in 2011! Come and join our team if you love good quality food, have good digital marketing skills and are passionate about learning and growth.

As one of Singapore's first - and finest - online grocers, Sasha's Fine Foods is an award-winning online grocer. We are the destination for food lovers who are passionate about ethically sourced products chosen for their provenance, taste and value.

All our products are carefully sourced from around the world as well as right here in Singapore, and are free of any antibiotics, growth hormones or nasty additives. We work only with suppliers who adopt the highest possible standards in animal welfare, traceability and sustainability.

We don’t just have high standards for our food and suppliers, but also our people. Sasha’s Fine Foods is a vibrant and caring environment. We empower our people, and look for those who share our values. The suitable candidate will be honest, reliable and respectful.

Key Responsibilities

Marketing Strategy

• Develop and implement industry leading acquisition and retention
• Drive profitable revenue growth through higher conversion, frequency and AOV
• Manage the marketing budget to optimise for ROI

Marketing Calendar

• Create & plan promotions and campaigns to delight new and existing customers
• Plan & coordinate the optimal timing of all new product launch campaigns, working closely with Merchandising

Customer Experience

• Create and oversee content and creative for website, to deliver enhanced web UX
• Build robust EDM strategy & optimise email experience
• Shape our loyalty programme and drive higher participation among customers

Performance Marketing

• The ideal candidate will be able to monitor and adjust our SEO performance
• The ideal candidate will be able to implement Google AdWords, Meta Ads strategy
• Work with our Affiliate partners to oversee and analyse performance of marketing

Central to this role is balancing acquisition and brand awareness with driving retention and customer loyalty. We are looking for a strategic, data-led marketer who enjoys working autonomously.

Customer Analytics & Insights

• Undertake analytics (Shopify, GA) to gain key insights on product purchases and customer behaviour to help support decision making on acquisition and targeting
• Identify high priority customers, develop customer profiles and missions build targeted strategies to recruit, retain and grow their annual value

Brand & Content

• Build Sasha’s Fine Foods brand across channels – incl. PR & influencer engagement
• Provide creative direction for content development across all channels and asset types

Sales

• You may be required to perform more traditional sales work as well

Key Requirements:

• At least 3 years of Marketing experience in a consumer facing e-Commerce business
• Excellent understanding of Digital Marketing concepts and best practices
• Experience across earned, owned and paid channels (esp. social, search, display, EDM)
• Excellent communication and interpersonal skills
• Experience in asset development and creative content writing
• Analytical mindset and critical thinking – incl. Google Analytics
• Proficiency in Mailchimp
• Proficiency in Shopify a bonus
• Experience with creating Google Ads and Meta Ads

Remuneration: Competitive, depending on experience

If you are interested, please submit your CV with covering letter to: [email protected]

Job Description:

- Manage customer queries and reply promptly and professionally

- Prepare daily invoicing and billing to customer

- Communicate with customer regarding delivery schedules and remedial actions.

- Communicate customer needs to relevant logistics and production department

- Handle customer service and provide first level of support on orders, refunds or exchanges

- Provide quality customer service to customers over te phone or email

- Clarify and understand customer needs

- Resolve customer queries efficiently and escalate problems/issues promptly

- Follow-up on outstanding cases and perform call back to customers

- Manage feedback, suggestions, complaint and follow-up with remedial action

- Any other ad-hoc duties assigned

Job Requirements:

- Ability to multi-task, organize and pioritize work

- At least 1 year of relevant work experience

- Preferrably in Diploma or Bachelor Degree in related fields

- Proficient in English & Bilingual (Spoken and written)

- Able to work in fast-paced environment

- Relevant experience in customer service environment preferred

- Working hours: 0730 - 1700

- Prefers residing in the West area

Procurement Executive

Location: Tuas (near to Gul Circle MRT)

Salary: $3,500 - $4,500

Working days: Mon-Fri 9am to 6pm, Sat 9am to 1pm (alt Saturday after probation)

Job Description:

• Manage procurement activities for Technical/Provisional ship supply items
• Source for suppliers based on competitive cost, quality, delivery performance
• Evaluate vendors & compare quality
• Consolidates marketing, sales and logistical information
• Negotiates contract terms & conditions
• Maintain and build relations with new and existing suppliers
• Ensures timely delivery of goods
• Assist in audits on procurement related matters
• Any other adhoc duties assigned

Requirements:

• Working experience in ship supply industry is preferred.
• Technical ship product knowledge is preferred.
• Proficient in Microsoft Office
• Knowledge of MTS (Marine Transportation System) is an advantage.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Join our team if you're a self-confident and highly motivated individual. Being a quick learner with robust communication skills makes you an excellent fit. Experience the flexibility of working from home with adjustable hours.

Your core responsibilities involves

• Scheduling sales meetings with potential clients
• Updating current clients on company developments
• Handling administrative tasks tied to sales services

It's crucial to note that this position is entirely remote, demanding self-sufficiency and discipline. The salary range is $3,000 - $6,000 monthly. Candidates should possess a minimum of "A" Level, diploma, or degree qualifications.

Headquartered in Japan, our client is a fruit/vegetables trading company in Singapore. They are looking for Admin Executive to join the company.

Admin Executive

• MNC
• Hybrid working arrangement
• West

Job Description

• Support office/warehouse maintenance (administration and coordination with building management)
• Handle office/warehouse administrative duties
• Familiar with MOM employment practices to ensure the company complies with local rules and regulations
• Processing of customer orders, upload customer/vendor invoices
• Liaise with sales team to follow up with customers on overdue payments
• Handle any ad hoc tasks as assigned by management
• Undertake the tasks of receiving calls, take messages and routing correspondence
• Maintain diary, arrange meetings and appointments and provide reminders
• Monitor office supplies
• Produce reports, presentations and briefs
• Develop and carry out an efficient documentation and filing system

Requirements

• 3 years of administrative background
• Work experience in start up working environment
• Familiar with XERO
• Ability to work independently

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] AND [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

1) General cleaning/housekeeping functions to ensure job site cleanliness up to standard based on SOP in the centralized kitchen of hospitals.

2) Perform checks on cleaning and meal delivery equipments, and to monitor cleaning operations.

3) Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices.

4) Familiar with hospital environment related audits like JCI, HACCP and any other audits conducted by MOH, AVA and NEA.

5) Ensure team member report to job sites on-time.

Requirements:

1) Rotating morning/afternoon shift duty.

2) Required to perform patient meal/diet deliveries and hands-on cleaning activities.

3) Fast working pace enviroment with stringent and high expectation on hygiene standard.

4) Preferably staying near Yishun as morning shift starts at 5.30am.

5) Work experience in healthcare environment is an added advantage.

Human Resource Executive | Payroll | HRIS System | Siglap

Salary Range: $3,000 - $3,800
Working Days: 5 Days Mon-Fri 8.30AM-6.00PM
Location: Siglap

Job Description

• Responsible for full spectrum of payroll function
• Process monthly payroll and maintain the HRIS System
• Monthly preparation and submission of CPF and liaison with CPF Board when required
• Yearly preparation & submission of IR8A
• Process tax clearance when necessary (IR21)
• Generate monthly headcount and payroll reports
• Administer monthly staff cost allocation
• Co-ordinate in timesheet compliance
• Compile statistics and generate monthly manpower and other HR reports
• Ensure that all payroll processes are in compliance with SAMH/SAAC’s policies and procedures as well as audit requirement and MOM regulations
• Assist in audit check by the various auditors (internal & external)
• Process governmental claims e.g. childcare leave, maternity leave, NS reservist claim, etc.
• Preparation of claims related to MOE/MSF/CST, etc.
• Preparation and submission of statutory surveys and other ad-hoc surveys required by various stakeholders
• Assist in preparation of annual budget, annual increment, AWS/bonus payment, annual performance appraisal exercise, etc
• Responsible for work injury reporting, claim and renewal
• Responsible for other HR-related insurance claim and renewal
• Handle staff welfare, workplace safety and health
• Responsible for HR-related budget
• Cover other HR-related duties (e.g. recruitment, training & development) as and when necessary
• Assist HR Manager in ad-hoc HR-related projects and initiatives
• Any other tasks as assigned

Job Specifications

• Possess O Level/Diploma in HRM or equivalent
• 3 years of relevant experience. Payroll experience is a must.
• Good knowledge of MOM regulations and Employment Act
• Proficient in Timesoft System
• Proficient in MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Sales & Marketing Executive (Healthcare / Medical)

• Location: The Heeren, Orchard
• Working hours: 5 days, 9am-6pm
• Salary: $4000 - $4400 + Allowance

Job Description:

• Regular visit to existing and new specialist doctors so as to establish good rapport and develop new business opportunities.
• Develop marketing strategy and executing marketing projects from start to finish.
• Develop relationship with channel suppliers (such as insurance company, specialist & GP clinics) for lasting working relationship.
• Communicate and ensuring timely rollout of marketing plan.
• Research demand for existing products / services and developing plans.
• Perform competitor analysis and pricing research.
• Identify potential customer segments (B2C and B2B)
• Develop promotional packages.
• Compile lists describing our offerings (product offering)
• Build brand awareness and positioning.
• Generate new business opportunity with doctors to our surgery centre.

Job Requirements:

• Minimum 2 years relevant working experience preferably with surgery clinics
• Diploma in business or marketing
• Experience in sales/ business development in healthcare industry and liaising with specialist doctors

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

You will be responsible for the leasing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the retail mall.

Responsibilities would include the following:

Leasing and Retail Mix Strategy

• Work with the landlord/Management Council on determining the theme of the mall
• Plan and implement tenancy & trade mix for a retail mall to enhance the image and maximize footfall
• Reach out to potential tenants and maintain tenant mix based on the decided mall theme and established by-law on restricted businesses
• Draw in anchor tenants
• Maintain up-to-date knowledge of retailers, new trends, current competing & new retail developments and all macro/micro data affecting the retail sector
• Conduct market and competitor analysis
• Develop strong relationships with a network of retailers and source for new market concepts
• Monitor all terms of current leases including meeting and evaluating suitable prospects/concepts for vacant/potentially vacant unit(s)

Communications with Residents/ Retail Tenants/ Landlords/ Public

• Establish and maintain communication platforms with residents, retail tenants and all landlords to build rapport and ensure good relations
• Handle feedback/enquiries from the above or prospects/public
• Ensure tenant’s compliance to by-laws and rules to co-exist peacefully with other tenants
• Responsible for tenant management which includes maintaining tenants’ contact, working through solutions to meet requests, visit tenants on a regular basis, plan and implement customer care programs and events

Requirements:

• At least 3 - 5 years of retail leasing experience in Single Owner shopping mall or Strata Titled shopping mall
• Strong communication and interpersonal skills to work with landlords, tenants of the shopping mall and residents at the residential units.
• Good network and database of retail tenants prospects
• Valid CEA salesperson’s license is a must
• Candidates with more years of experience can be considered for Manager's position

- able to travel frequently. Working overseas on alternate month

- selling consumer products thru Live streaming

- involve in sourcing for consumer products

- involve in marketing of products in various media

If you are

- team player

- committed & passionate

- bubbly personality

Join us & we will train you!

Pm to me your CV with photo of yourself or whats app to +6598770127

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Our company will be re-locating to Kim Chuan in Q2 to Q3 in 2024.

Responsibilities:

• Provide support to vessel manager
• Assist with preparing and maintain of repair database and compilation of technical specifications
• Assist with the preparation of technical, marine and other shipping reports
• Assist of compiling and monitoring vessel KPIs and deliverables
• Coordinate with the vessels and various departments on the supply of spares, stores and other contractor services
• Ensure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database
• Assist in ad hoc projects as assigned
• Coordinate with purchasing department for landed items and it’s servicing /repair/calibration and timely return on board.
• Scheduling meeting, liaise with vendors for timely submission of work done reports/invoice.
• Assist in collection of contactor’s information to facilitate company approved vendor list updated as per ISO requirements.
• Assist tech department to maintain updated contractor request and quotation summary and approvals list.
• Assist in ad hoc projects as assigned

Requirements:

• Diploma in marine engineering or similar field (maritime or engineering majors are preferred)
• At least 2 years’ work experience in oil trading industry and in similar role
• Meticulous, diligent and professional
• Good drafting and verbal communication skills
• Proficient in Microsoft office applications, including Words and Excel