JOB RESPONSIBILITIES

-Be responsible for the day-to-day operations of the site.

-Plan, execute and supervise all the facilities' management and operational activities

-Conduct meetings, project co-ordination in residential/Commercial strata development

-Invite quotations, conduct evaluation for all services, provide recommendation reports and organise and coordinate Corrective Program for repairs and maintenance of the common properties

-Administer contracts renewals and issue of contracts

JOB REQUIREMENT

-Candidate with self drive possess Professional Certificate/ Diploma or degree in Estate Management or related disciplines.

-Previous experience in managing condominiums, industrial or commercial buildings.

-Good interpersonal, communication and leadership skills

-Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance & Strata Management (BMSM) Act

MULTIPLE LOCATIONS AVAILABLE

Sponsorship

• Develop proposals for high-profile sponsorship opportunities such as BPS Naming Rights, HP RWS, JWE GBTB, and Monet exhibitions.
• Conduct sponsor prospect research and outreach via LinkedIn and other professional networks.
• Create sponsorship materials, including a Ramses sponsorship document for the Tokyo team
• Consolidate logistics and key information for a global pitch to Toll in consultation with the internal team and external partners.

VIP Products

• Lead the creation and development of VIP products for special events and exhibitions such as Monet and HP VoM.
• Engage in ongoing discussions with internal teams to implement and refine VIP experiences

Retail

• Conduct market research on product trends and pricing strategies for retail offerings, particularly for HP RWS.
• Liaise with local suppliers, including pastry vendors, on behalf of the London retail team to ensure seamless operations.
• Collaborate with finance and retail teams to address audit issues, including reconciling invoices and purchase orders for the 2024 audit.

European Market Research

• Conduct market research and analysis to support European tour planning, including creating and submitting market analysis documents for the London market.
• Location-Based Entertainment (LBE) Research
• Create and consolidate LBE product research documents in collaboration with internal teams, establishing a programming library for permanent venues.

Proposals and Research Projects

• Draft and submit a detailed proposal for the Victoria T-Rex exhibition at MBS in Singapore.
• Conduct and present a global study of observation decks to identify potential new business targets for NEON, submitting findings for internal discussions.

Required Education and Experience:

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 5+ years of experience in sponsorship, business development, VIP product management, or related areas.
• Strong experience in market research, retail product strategy, and logistics coordination.
• Proven track record in managing high-profile sponsorships and partnerships.
• Excellent communication and negotiation skills, with the ability to manage stakeholders across different geographies.
• Strong organizational and project management skills with attention to detail.
• Ability to work in a fast-paced environment and handle multiple projects simultaneously.

Job Responsibilities:

-Manage the front office at the Management Office and oversee its realization

-Assist Occupants in the booking of facilities and to monitor these bookings including providing reports

-Record receivables and undertake banking services for receivables and when directed to take action against arrears receivables

-Manage the process of invoices/bills received by the Management Corporation

Job Requirements:

-Candidate must possess at least a Higher secondary/Pre-U/A level/College, any field.

At least 1 year(s) of working experience in the related field is required.

-Good customer skills with self-drive

-Able to speak and read Chinese in order to communicate in Chinese language to handle customers queries and request.

-Preferably Junior Executives specializing in Clerical/Administrative Support or equivalent.

MULTIPLE LOCATIONS AVAILABLE

We welcome applications from hardworking and self-motivated individuals and a keen interest in intellectually demanding work for the following:

• Coordinate and Administration of e-commerce platform (Online Shop, Qoo10, Shopee, Lazada etc.)
• Handle the processing of all orders with accuracy and timeliness.
• Plan, create and Manage all E-commerce Promotion activities.
• Work with warehouse operations to ensure timely shipments and inventory management.
• Ensure the fulfilment of customers' orders via store pick or delivery service.
• Engaged with customers to effectively build rapport and lasting relationships.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries
• Answering incoming calls and dealing with email enquiries.
• Monitor and Prepare Operation reports and Reconciliation.
• Manage Social media marketing.

Requirement:

• Min. Diploma in any discipline
• Min 2 years experience in e-commerce marketplace, website administration, and sales
• Understanding of Search Engine Marketing (SEM) and Search Engine Optimization (SEO) processes will be an advantage
• Good administrative, organizational, and problem-solving skills.
• Ability to multitask, work in a fast-paced environment, and meet deadlines.
• Hard working, positive mindset, innovative, cheerful, good attitude
• Can work independently
• Email full resume and expected salary

Job Summary

Work together with the team to execute and provide support for Family Life Programmes.

Principal Responsibilities

A. Programme Promotion & Coordination

• Program Coordination: Coordinate with schools & relevant providers on organising, scheduling & providing logistic support for all FLE programmes.
• Programme Outreach: Develop strategies to promote awareness of programs to schools, community and organisations.
• Publicity: Designing EDMs or doing simple videos for promotion of programmes when needed
• Referrals: Refer parents where necessary to resources and for follow up support such as counselling & information to meet their relevant needs.
• Execution & Quality Assurance: Ensuring programs are planned and executed professionally and KPIs are met. Ensure that funded programs are implemented with high quality and fidelity to the program model. This involves monitoring program delivery, providing feedback and support to staff, and implementing quality improvement initiatives as needed.

B. Administration

• Data Management and Reporting: Collection, analysis, and reporting of data related to programs. This may include tracking program outcomes, participant demographics, and feedback to assess program effectiveness and inform decision-making.
• Administrative Tasks: Assist and handle various administrative duties assigned by the supervisor; this may include the need to provide administrative and logistical support on some evenings and/or weekends, take on special projects, small to large scale events and other fund-raising event, etc.
• Requisition: Invoicing and requiting for payment where required.
• Procurement : Procuring the necessary logistics and materials for programs when required.

C. Collaboration with other parties

• Stakeholder Engagement: Act as the primary interface and liaise with various stakeholders involved in the program, including parents, community organisations, schools. Building and maintaining positive relationships with these stakeholders.
• External Trainer/Volunteer Management : Engage and manage a pool of Contract Trainers/Volunteers when required and evaluate delivery to ensure professional quality of service is delivered to clients.
• Collaboration inter-department: Collaborate with staff of other departments or with other service providers and partners that can positively enhance our TOUCH Parenting services and programmes to our clients

Working Conditions:

• 5 day work week: Mon-Fri
• Attractive remuneration and staff benefits
• Location - Toa Payoh

Essential Skills and Qualifications:

• Diploma or Degree from a relevant discipline
• Possess good communication and interpersonal skills
• Administrative skill set
• Problem solving skills
• Basic skill in MS Word, Excel and Presentation
• Ability to multitask and deliver accurate details

WHY join us?

Mothership is a Singapore-based digital media company focusing on news, current affairs, and entertainment for tomorrow's generations.

As we mark our 10th year, we invite passionate, talented and dynamic individuals to join us as we embark on our next phase of growth.

You will have the opportunity to learn from and work alongside our key leaders and industry practitioners, and to witness the impact of your work on the millions of people whom we serve every day.

As an organisation, our colleagues and our audiences are at the heart of all that we do. We strive to build and preserve a people-centred culture with a focus on personal development and professional growth.

WHAT is this role about?

As an executive for sponsored content, you will support our commercial and editorial colleagues in resource allocation, as well as ensuring the quality of our sponsored content.

A snippet of what you can expect to be doing on a daily basis:

Content Assignment Management:

• Collaborate with content creators, editors, and other team members to understand project requirements.
• Assign content tasks to appropriate team members based on skill sets, workload, and project deadlines.
• Maintain a comprehensive overview of ongoing and upcoming content projects.

Administrative & Quality Assurance:

• Maintain accurate records of content assignments, timelines, and project progress.
• Generate regular reports for management, highlighting key performance indicators and areas for improvement.
• Conduct regular quality checks on content to ensure adherence to guidelines and standards.
• Provide constructive feedback to content creators to enhance overall quality.

Collaboration & Creativity:

• Act as a liaison between different departments to streamline communication and project coordination.
• Address and resolve any creative issues or challenges that may arise during the content creation process.
• Propose creative solutions that address our partners’ branded messaging, while adhering to Mothership’s unique tonality.

WHO should consider?

The ideal candidate must possess strong communication skills, have a keen eye for detail, and be up-to-date with social media trends. This position is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about ensuring the seamless execution of branded content projects on the Mothership platform that will reach the millions of audiences we serve.

If you possess:

• Relevant experience in project management or administrative roles, preferably in a media / content creation environment
• Excellent organisational and time management skills
• Strong communication (both spoken and written) and interpersonal skills
• Proficiency in productivity tools and software (e.g. Microsoft Office, Google Workspace, etc.)
• Ability to adapt to changing priorities and work well under pressure
• Adept in storytelling, creative and innovative thinking

… we’d love for you to be part of our team!

HOW do you go about applying?

If you are interested in speaking with us, email your resume (in PDF form) to [email protected]. Please include “Career Application - Project Executive (Sponsored Content)” in the subject line.

Only shortlisted candidates will be notified.

Key Responsibilities:

Accounting Support:

• Assist with invoicing, account reconciliations, and tracking expenses • Prepare financial reports and maintain accurate records

• Manage petty cash and support month-end closing processes

HR Administration:

• Maintain employee records, leave management, and assist with payroll processing

• Coordinate recruitment efforts including job postings, interview scheduling, and onboarding

• Help manage employee benefits and address staff inquiries

Purchasing & Procurement:

• Manage office supplies and vendor relationships, including negotiating contracts and placing orders • Track inventory and ensure timely reordering of materials and supplies

• Oversee deliveries and follow up with suppliers on pending orders

Documentation & Reporting:

• Prepare and manage contracts, reports, and company documentation

• Ensure compliance with company policies and legal requirements

• Assist in preparing presentations, reports, and other business documents

Requirements:

• Educational Background:Diploma or degree in Business Administration, Accounting, Human Resources, or a related field

• Experience: Minimum of 1-2 years of experience in an administrative, accounting, or HR role

• Experience in procurement or vendor management is a plus

• Fresh grads are welcomed to apply too

• Skills: Proficiency in MS Office Suite (Excel, Word, PowerPoint)

• Strong organizational and time management skills

• Excellent verbal and written communication skills

• Problem-solving mindset and attention to detail

Company Description

We ARCHITRUST MARINE PTE. LTD. are leading specialist in shipbuilding , conversion , modules and ship repairing works.

Our Services

・Piping system Fabrication & Installation

・Electrical system Project works

・Scaffolding & Erection Works

・Grit Blasting , Spray Painting , Tank coating & Hydro jetting

・Steel work / Modules Fabrication & Installation

We are currently searching for a Sales Executive (Marine) for our company . The ideal candidate is an active and engaging leader who will be responsible for getting future upcoming project for company and customer satisfaction levels are met. In addition, the ideal candidate possesses and should have outstanding knowledge of shipbuilding , conversion , modules and ship repairing works in order to proactively advise clients on requirements

Job Description

・Prospect, present, promote, propose, and sell company products to ship owners, ship management, ship operators and other clients in local and overseas market.

・To hunt, identify and develop potential new business opportunities.

・To handle sales enquiries, prepare quotation, QAP, drawings, specification & data sheets according to clients’ requirements and specifications.

・To work with sales team, internal and external stakeholders to achieve the required performance KPIs.

・To build and maintain client relationship and attend industry, company events or functions.

・Responsible for all technical matters and documentation.

・Attend and review enquiries and tender documents, its specification and documentation requirements.

・Prepare quotation, QAP, drawings, specification & data sheets according to clients’ requirements and specifications.

Job Requirement

・3 years of Sales related experience in Marine industry will be a must.

・ Candidate must possess at least a Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field

・Excellent interpersonal ,Good communication and negotiation skills for customers and suppliers

・Good attitude and team worker

・ Able to commit to 5.5 days week

Job Description & Requirements

Our company is looking for a highly-skilled and extremely detail-oriented Facilities Management Executive to support our staff and ensure that our facility operation continues running smoothly. The ideal candidate for this position will have experience working with a variety of technologies and troubleshoot issues whenever problems arise.

Responsibilities:

• Provide high standard of hygiene and cleanliness within the customer premise
• Practice excellent customer service to customers and colleagues
• Project professional image with proper grooming standards by ensuring that overall appearance be pleasant, clean and neat
• Maintain Hygiene Standards in client facilities and office units and / or perform general duties in all areas of the commercial premises.
• Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.
• Create great service experiences for customers to achieve our service standard intended
• Manage stock level and maintain neat and organized janitorial/store areas
• Undertake any duties/projects as assigned by the Superior
• Any other tasks as assigned

EA License 23C1570

EA Personnel R1547369

Recruitment Firm By VISI Intergroup Pte. Ltd

The Job

· Responsible for a full spectrum of shipping operations, contracts management and documentation;

· Handle full set of shipping documents for fast turnaround, shipment process, contracts allocations & vessel nominations;

· Handle shipment coordination with suppliers, buyers, shipbrokers, ship owners/agents, surveyors, insurance, etc., to ensure smooth loading and delivery;

· Liaise with banks on Letters of Credit opening, clean negotiations, and collection documentation;

· Work on SAP/ITAS/related system for invoicing and matching

· Follow up on shipping claims, demurrages/despatch, receivables, payables, clients aging accounts etc;

· Work closely with internal stakeholders (Commercial, Risk, Global offices, Finance, Accounts, Pricing, Chartering etc) to ensure execution risks are identified in advance and look at possible solutions;

· Proactively highlight and resolves issues related to the execution of the shipment;

· Adhered to company’s SOPs to ensure smooth execution;

· Manage other ad-hoc shipping or operational activities

Pre-requisites

· Experience in Rice will be given an advantage

· Must be able to work under tight deadlines with minimum supervision

· Logical and good in figures work as well as good analytical and interpersonal skills

· Diligent and able to perform under high pressure in a fast-paced working environment

· Meticulous and ability to multitask

Hardworking, good interpersonal skills, details orientated and team player

Job Description:

• Responsible for daily finance operations and liaising with suppliers as and when needed.
• Manage full set of accounts for company, including bank reconciliation.
• Perform month-end closing and prepare journal entries, ensuring data accuracy.
• Maintain and reconcile general ledger accounts, accounting and audit schedules.
• Assist with preparation of financial statement for the company
• Assist with attending to external auditors and tax advisors.
• Support quarterly GST returns to ensure statutory compliance.
• Support tax filing and calculation.
• Any other duties assigned by superior.

Requirements:

• At least Diploma / Degree holder in Finance / Accounting or relevant experience in accounting.
• Able to work independently, a team player and ability to work under pressure and meet deadlines.
• Detailed and meticulous.

Job Description

• To ensure purchases comply with financial policies and procedures, all documents and approvals are in order before posting in accounting system
• To cross verify invoices by fellow AP colleagues to clear the
• invoice for payment.
• Process payment in accordance to Finance SOP
• To ensure payment approval are sought in accordance to Bank Mandate
• To process clients refunds
• To reconcile on supplier’s statement of account and follow up with the relevant stakeholders
• Perform Intercompany reconciliation on monthly basis
• Handle vendors/suppliers enquiries
• To provide necessary assistance during internal and external audit
• Propose any changes to the AP processes to the supervisors
• To assist in preparing monthly dashboard and monthly reports
• To clear the finance letter box and emails
• Any adhoc duties assigned by the supervisors

Job Requirements

• At least diploma in Accountancy with minimum 2 years of Accounts Payable experience

Main Responsibilities

• Perform the tasks of order taking and ensure accuracy by repeating orders to guests.
• Deliver orders to kitchen/show kitchen promptly.​​
• Check ordered meals on collection from kitchen and deliver to guests promptly.​​
• Keep tables and service areas clean and tidy.​​
• Monitor sales and provide monthly sales reports with recommendations for business reviews with management
• Handle cashiering duties, customers’ complaints and operational issues
• Other work scope as required by business needs
• Assist Restaurant Manager to ensure a smooth operation
• Maintain a high standard of personal grooming and portray a professional image at all times

Exciting Opportunity for aspiring sales personnel and a team player to join our pioneering team

We believe in working efficiently within working hours, and providing work life balance for our team members

The ideal candidate will be mentored by the Management team in carving a career in the solar industry in the leads generation of residential and commercial clients.

We are looking for:
1. Self Driven Individual that is hungry and willing to contribute to the company's successes for the long haul.

2. Positive and team-oriented individual who will support each other. Having Ethics is very important to us.

3. A team player who regularly provides updates.

4. Proactive and takes Initiative.

5. A good communicator who is able to fill gaps in our customers requirements, in closing a deal.
6. Someone who is willing to take up new challenges and be exposed to learning new skills.

7. Other tasks and responsibilities may be reasonably requested by the Management.

8. Interested to be part of a pioneering team.

9. For Singaporeans and PR Only.

Remenuration commensurates with work experience.

Ideally you have:

1-3 years of experience

- Someone who is eager to learn the trade directly from an experienced manager, with potential to move into a key role in future.

- Plus point if there is prior experience in engineering related solutions.

This is a basic + incentive role with high earning potential for performing staff.

Details can be discussed.

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full / Partial set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

Responsibilities:

• Assist in day-to-day financial control, accounting and reporting functions in compliance with approved accounting regulations, standards and practices.

• Responsible for preparing financial and management reports.

• Able to handle full set of accounts and monthly / yearly closing.

• Able to handle GST and corporate tax matters

• Liaise with auditors.

• Any other duties that may be assigned

Requirements:

• Degree in Accountancy or equivalent

• Experience in handling full set of accounts

• Must have at least 3 years’ experience in construction/real estate industry is a plus

• Self motivated, results oriented and multi-task

• Familiar with Accpac Accounting software preferred

• Meticulous with a flair for figures, independent & organized, team player, with initiative & resourceful

• Great working attitude and being able to work well in a team

• Good Communication skill

Responsibilities:

• Assist in day-to-day financial control, accounting and reporting functions in compliance with approved accounting regulations, standards and practices.

• Responsible for preparing financial and management reports.

• Able to handle full set of accounts and monthly / yearly closing.

• Able to handle GST and corporate tax matters

• Liaise with auditors.

• Any other duties that may be assigned

Requirements:

• Degree in Accountancy or equivalent

• Experience in handling full set of accounts

• Must have at least 3 years’ experience in construction/real estate industry is a plus

• Self motivated, results oriented and multi-task

• Familiar with Accpac Accounting software preferred

• Meticulous with a flair for figures, independent & organized, team player, with initiative & resourceful

• Great working attitude and being able to work well in a team

• Good Communication skill

About Volt Auto: At Volt Auto Pte. Ltd., we are dedicated to transforming urban mobility by providing innovative and sustainable electric vehicle (EV) solutions. Headquartered in Singapore, we are committed to excellence, sustainability, and delivering superior customer service. Join us in driving the future of transportation!

As a Finance Executive, you will be responsible for managing and executing key financial processes such as invoicing, reconciliation, audit support, and other general accounting tasks. This role supports the finance team in ensuring the accuracy and compliance of financial transactions and plays a critical part in month-end and year-end closing activities.

Responsibilities

• Issue sales invoices, ensuring their accuracy and compliance with relevant requirements.
• Process customer payments and ensure accurate application to customer accounts.
• Prepare reconciliation between CRM and ERP systems during the month-end to ensure the accuracy of billings.
• Collaborate with the accounts payable colleague in a buddy system to ensure smooth operations in both accounts payable and receivable functions.
• Assist with month-end and year-end closing activities, including preparing audit schedules and journal entries.
• Assist with internal and external auditor requirements, including accounting-related documents and records.
• Any other ad-hoc duties as assigned.

Qualifications

• 2+ years in accounting, with a preference for those who've navigated the automotive sector.
• Strong knowledge of accounting principles and financial regulations.
• Proficiency in financial software systems, preferably CRM and ERP.
• Must be computer literate with working knowledge of Microsoft Office applications (Excel, Word etc.)
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Effective communication skills for collaboration with different departments.
• Enjoy working with people and thrive in team environment in a fast paced environment

Location: Serangoon

Responsibilities:

- Oversee and maintain all site upkeep activities (residential/commercial).

- Ensure the effective management of Common Areas through regular inspections.

- Assist the Centre Manager in preparing properties for new tenancies.

- Perform administrative, financial, and maintenance tasks.

- Conduct on-site inspections and manage development works by contractors, ensuring adherence to specifications and timely completion.

- Follow up with contractors on monthly maintenance schedules, quotations, claims, and invoicing.

- Supervise term contractors as needed.

- Raise purchase orders and monitor work progress in response to tenant/resident complaints.

- Obtain quotations for repair and maintenance services.

- Respond to emergencies or incidents according to in-house apps and Standard Operating Procedures (SOPs) for escalation and response time.

- Build and manage strong client relationships.

- Handle tenant/resident complaints professionally, ensuring proper closure and communication back to the complainant.

- Propose preventive maintenance strategies.

- Prepare monthly reports for management and landlords.

- Perform any other duties assigned by the supervisor.

Requirements:

• Any qualification in Real Estate/Facilities Management/Building Services, Mechanical or Electrical Engineering or equivalent
• Team player with good interpersonal and organization skills
• People-oriented with a willingness to learn
• Open to travel

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description and Requirements

Roles and Responsibilities

Responsibilities:

· Responsible for staff scheduling, including work assignments/employee breaks.

· Responsible for managing store hygiene

. Cashier at the front desk and assist with serving dishes

· Plan and execute activities to improve efficiency, quality and reduce waste.

· Perform production resource planning based on logistics planning and order volume for each store and inventory management.

Requirements:

· At least 2 years of relevant F&B work experience

· Able to start work immediately or on short notice.

· Proficient in English and Mandarin to communicate with guests.

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service

Summary

AUPE is looking for a passionate candidate to join our Membership Services team, reporting to the Manager. As Executive (Membership), you will perform an administrative role to assist in union membership administration. You will also work closely with the different entities within the AUPE Group to support members’ welfare activities.

About the Amalgamated Union of Public Employees (AUPE)

The Amalgamated Union of Public Employees (AUPE) is the largest public sector union in Singapore, representing public employees from Ministries, Statutory Boards and Organs of State. AUPE is committed to safeguarding the well-being of our members and bringing about sustainable improvements to their careers and lives. We are affiliated to the National Trades Union Congress (NTUC) and the Public Service International (PSI).

Responsibilities

This role reports to Manager (Membership), and your responsibilities include but are not limited to:

• Assist in membership processing, enquiries, and operations
• Maintain proper and accurate database records and documentation
• Attend roadshows, induction talks and other events to promote union membership sign-up
• Assist to review membership policies and processes
• Any other ad-hoc duties as assigned

Requirements

To meet the challenges of this role, you must be/have:

• Nitec/Higher Nitec/Diploma in any discipline
• Experience in a membership related organisation, including some experience in coordinating events and/or programs, will be an advantage
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Strong sense of initiative and teamwork
• Strong time management skills and ability to manage concurrent tasks efficiently

We are looking for two Senior Executives on a contract basis (Jan - Mar 2025 / Apr - Jun 2025). Submit your application now!

Responsibilities:-

• Conduct data analysis, focusing on actionable insights to inform resourcing policy decisions

• Develop and implement resourcing policies and processes, in collaboration with senior management and business unit stakeholders

• Oversee annual work planning and resource allocation cycle, to ensure coordination between various business units and effective organisation-level prioritisation

• Continually refine policies and processes to drive a culture of learning and continuous improvement across the organisation

Requirements:-

• Experience in data management and data wrangling, to effectively steward multiple large datasets

• Experience in data visualisation and dashboard development, to effectively organise and communicate data insights to different stakeholders

• Strong project management and time management, able to manage multiple concurrent work streams and work effectively under time pressure

• Good interpersonal skills, able to work effectively in teams and with multiple different stakeholders across the organisation

• Relevant past experience in manpower planning and/or corporate planning, particularly in medium to large organisations, will be an advantage

Working Hours

Mon - Thur 8.30am-6.00pm

Fri 8.30am-5.30pm

Renumeration

$3,000 - $3,400 per month

Job Responsibilities

1. Handling general admin paperworks & matters.

2. Preparing monthly reports.

3. Prepare Sales Quotation

4. Perform other duties as assigned.

Job Requirements

Experience required: Min 2 years working experience

Educational qualifications: "A" level / Diploma or Equivalent

Other Requirements:

Working days per week: 5.5 days

Working Hours:

Mon-Fri : 0830hrs-1730hrs

Sat : 0830hrs-1230hrs

Able to provide support related to all aspects of event project management

- Prepare and present event proposal to clients

Coordinate and execute corporate events and related logistics planning.

- Build and maintain good relationship with clients

- Oversee project management timelines and details

- Provide on-site support and ensure smooth operations of events

- Undertake any other ad hoc related duties as assigned

- Able to work in a fast paced environment, under tight deadline

- Able to brainstorm and develop event proposals and presentations

- Preferably experienced in events, eg. corporate events, road shows, product launch

Requirements:

Minimum 1 years working experience in events.

Good communication, administrative and coordination skills.

Proficient in Microsoft applications such as Microsoft word and powerpoint, etc.

Good communicator, team player, mature and well organized.

Good command of written and spoken english

Only Singaporeans

Able to take extra duties, weekends and PH occasionally

Full Time