NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Building & Facilities Maintenance, you are responsible for the management of the building and building services in the Academic/Residential Zones to ensure they are functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimise downtime and maintain a safe environment.

• Manage and supervise daily and cyclical cleaning programs, conduct regular inspections and monthly performance assessment to ensure cleaning standards are met.    

• Manage upgrading and improvement works, understand scope and requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Manage and supervise BCA periodic structural and façade inspections conducted by appointed Qualified Person according to planned schedule and follow up with rectification of identified defects.

• Engage with event organisers upon event notification and gather event support requirements. Manage and supervise logistical setup and technical support as required.  

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive/ submit budget required for new Financial Year.

• Oversee other tasks assigned.

Requirements:

• Degree in Civil/Mechanical/Electrical Engineering, Building Services, Facilities Management or equivalent from a recognized tertiary institution with at least 5 years’ work experience in the building or facilities management industry

• Good knowledge in building services design, installation and maintenance

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people.

Joining NTU as an Assistant Manager, Building & Facilities Maintenance is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

Graduate College at NTU is committed to high quality postgraduate programmes (by research and coursework) in addressing the needs of rapid changing environment of research development and education.  We recognize that the success of significant research endeavours and outcomes can be largely attributed to the dedicated efforts of outstanding postgraduate students under the experienced guidance of faculty members. We provide stewardship to postgraduate students during their academic journey in pursuance of their higher aspirations, realizing NTU’s goals in securing its position as a global university of excellence. This is in line with the university’s commitment to the training and development of quality research manpower and graduate programmes that would better augment the changing needs of future technological and economic drivers in an increasingly complex, global arena for Singapore’s benefit.

This role is to support Associate Dean (Research Programme) to manage Interdisciplinary Collaboration Core (ICC) courses for Research Students as follows:

• Plan and organize ICC courses, workshop/seminars and activities

• Plan class timetabling, including booking of class venues

• Work with Colleges/Schools and course instructors (internal/external) on arrangement of class allocation and teaching assignments

• Point of contact and support to students and schools on all matters related to ICC courses, including liaising with other relevant offices

• Handle and manage ICC courses registration and to arrange students from various disciplines in every ICC class

• Monitor class attendances

• Handle students’ results including arrangement of meeting for Board of Examiners to finalise students’ results

• Manage all payments to course instructors

• Manage any other administrative matters related to ICC courses

Requirements

• A recognized university degree (in any discipline)

• At least 2 years of relevant working experience preferably in the tertiary education sector

• Excellent planning and organization skills

• Possess good communication and writing skills

• Proficient in most Microsoft Office application software

• People-oriented and a team player

Established in 1981, the School of Mechanical and Aerospace Engineering (MAE) is one of the founding Schools of the Nanyang Technological University Singapore. Built on a culture of excellence, MAE is renowned for its high academic standards and research. It is one of the largest mechanical engineering schools in the world, with many experienced faculty members and a popular enrolment of undergraduate and graduate students.

Job Description

Reporting to the Manager, the incumbent will lead and manage the daily operations in a Materials Processing/Testing laboratory. The incumbent shall provide administrative/technical support for academic and research activities, by supporting chemical management, equipment operation, laboratory teaching classes and procurement, to achieve smooth laboratory operations. The incumbent will also take charge of asset/equipment management, budget control, laboratory development, and ensure that safety is compliant with school policy and legal requirements.

Duties include:

• Provide administrative/technical support for faculty, research staff and students in carrying out their academic/research activities, including operation of laboratory equipment and procurement.

• Support laboratory teaching classes for full-time and part-time undergraduate students, on Materials Testing and Vibration Analyses/Control.

• Manage chemical activities in the laboratory and ensure proper documentation, storage, and disposal of chemicals are in compliance with Singapore regulations.

• Forecast and manage budget to ensure smooth operation of the laboratory.

• Procure materials and equipment required for laboratory teaching and research projects.

• Develop and implement total preventive maintenance programmes for laboratory equipment e.g., routine maintenance, testing, and calibration etc., and ensure they are properly maintained, safe to operate and in good working condition.

• Development and space optimisation of the laboratory.

• Conduct risk assessments and ensure safety standards are compliant with ISO45001 regulations.

• Asset management and maintaining proper records for inventory auditing.

• Ensure safety and security compliance and housekeeping in the laboratories.

• Perform any other duties as assigned by the Reporting Officer (RO) and School Management.

Requirements:

• Minimum a Bachelor’s Degree in Mechanical / Chemical Engineering or related discipline, with 5 years of relevant experience OR

• Diploma in Mechanical / Chemical Engineering or related discipline, with 10 years of relevant experience.

• Knowledge on Materials Testing and Vibration Analyses/Control.

• Experience in Risk Management.

• Experience in handling and management of chemicals (FM, HS, EP).

• Knowledge on local regulatory requirements (SCDF, SPF, NEA, MOM, etc.) for storing and handling regulated chemicals, possessing non-ionising irradiating apparatus, and pressure vessels.

• Experience and knowledge in workplace safety and health, including ISO 45001, is a plus.

• Experience in budget management and knowledge of government procurement policies is a plus.

• Experience in managing staff is a plus.

• A team player and able to work independently and effectively under pressure.

The Corporate Communications Office (CCO) works to enhance the University’s reputation by raising awareness of NTU’s vision and mission and achievements in education, research and innovation. The media relations role helps to build awareness of the University’s activities and strengths by optimising media publicity for the University on various media and communication platforms, working closely with both internal and external stakeholders, its industry and academic partners, and various government ministries and agencies.

CCO is home to a world-class team of communicators that has won international, regional and local awards in public relations, marketing and communication over the last decade.

Responsibilities

The Senior Assistant Manager, Media Relations is to source newsworthy and impactful stories across the University in the areas of education, research and innovation, with a focus on science communication, and to conceptualise and develop communciation plans that result in sustained and positive publicity for the University.

With a strong nose for news and the abilty to sift through information, you are to translate NTU’s research discoveries and innovations into positive stories in local and international media and the University’s various communication platforms.

A versatile and passionate communicator, you are to develop communication plans for media publicity projects that may include new corporate initiatives and announcements, launch of academic and research programmes, and various achievements by the University and the NTU community to engage the University’s stakeholders.

You will help develop and implement integrated communication strategies that highlight the University’s strengths in research and innovation, with a strong focus on sustainability research, that cut across the different communication functions of the Corporate Communications Office, to obtain sustained and favourable publicity in local and international media.

We need someone creative who enjoys developing publicity worthy content and who has the analytical ability to sift through information and zoom in to find the gems and apply a sharp focus to get the job done ahead of time, and at the highest quality.

Requirements

• Bachelor’s degree in communication, journalism, or other applicable disciplines.

• 3 to 5 years’ experience in journalism is preferred, or experience in editorial writing or in a media relations role in a large organisation.

• Excellent news sense and experience of news and feature writing and editing, and ability to convey messages succinctly, responsibly, and accurately.

• An exemplary writer with exceptional editing, writing and storytelling skills, as well as editorial packaging abilities and the ability to use multimedia storytelling to advance stories.

• Demonstrated ability to tailor communications for a broad range of audiences and on both print and digital platforms.

At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.

• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.

• Identify opportunities for continuous process improvement within postgraduate administration.

• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.

• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.

• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.

• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.

• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)

• Manage daily BAU operation of database and middleware (DB&MW) related services.

• Provide Level 2/3 support for DB&MW service-related queries.

• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.

• Monitor and plan the capacity to meet the demands of the application workload.

• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.

• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.

• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.

• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.

• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.

• Perform incident escalation in accordance with escalation procedures.

• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.

• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.

• Lead and drive data services initiatives and manage project deliverables.

• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.

• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields

• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG). 

• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc). 

• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment. 

• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu. 

• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc. 

• Familiar with high-availability technologies and solutions 

• Proven track record of troubleshooting and resolving complex technical issues.  

• Experience in system, database and application performance tuning. 

• Experience in capacity planning, availability management and business continuity management 

Skills & Competencies

• Project management skills. 

• Outsourcing vendor management skills. 

• Documentation skills and ability to create clear and comprehensive SOPs. 

• Collaboration and communication skills, with the ability to work effectively in cross-functional teams. 

The following certifications while not necessary, will be an added advantage: 

• Data, Analytics, AI&ML Literacy 

• Cloud Literacy and Administration  

• Database Certified Professional 

• Red Hat Certified System 

• ITIL Foundation Level 

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

NTU is seeking experienced and motivated individuals to join our dynamic team in Office of Development and Facilities Management. The department oversees the physical development and maintenance of all University buildings and grounds in support of the academic, research and administrative functions of the University. As the Assistant Manager, Facilities Maintenance (External Infrastructure), you are responsible for the management and maintenance of external infrastructure in the Campus to ensure they are safe to use and functional at all times.

Key Responsibilities:

• Plan and supervise maintenance activities to ensure inspection programmes and preventive maintenance works for Campus’s external infrastructure and grounds are carried out as planned and in accordance with standards expected. Follow up promptly on corrective maintenance works to minimize downtime and maintain a safe environment.

• Manage and supervise planned and corrective maintenance programmes for electronic directory boards and speed advisory signs to ensure systems are in good working condition.     

• Manage and supervise planned slope inspection programmes and analyze service report to pick up potential slope failure tell-tale sign and take quick remedial actions to mitigate. 

• Manage user’s request, understand the requirements, develop work proposals and estimate associated costs. Oversee procurement of services, supervise work progress and ensure materials and workmanship meet standards. Review and track site progress through meetings and inspections to meet user’s project completion timeline.

• Identify improvement works, maintenance needs and cyclical maintenance programmes and derive budget required for new Financial Year.

• Oversee other tasks assigned

Requirements:

• Degree in Civil Engineering or equivalent from a recognized tertiary institution with at least 5 years of relevant experience in the Civil Engineering Industry

• Good knowledge in design, construction and maintenance of drain, road, culvert, linkways, slopes etc

• Proficient with Microsoft Office, such as Excel, Word and PowerPoint

• Self-motivated, positive working attitude and customer-oriented

• Good oral and written communication and interpersonal skills

• Ability to work with different levels of people

Joining NTU as an Assistant Manager, Facilities Maintenance (External Infrastructure) is an excellent opportunity for an individual looking to further their career in a challenging and dynamic environment. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The Assistant Manager, as a member of NTU Shared Services (NSS) IT Team, is responsible for overseeing Service Desk operations, leading initiatives to enhance and optimize Access Control requests to ensure exceptional service delivery. The candidate shall understand service fulfillment process and identify opportunities for improvements through process re-design, automation development or system improvements. While ensuring the smooth operations of Service Desk activities.

The Assistant Manager is also responsible for reviewing and managing IT Service Desk services Service Level Agreements (SLA), working closely with Level 2 support teams to re-design service fulfilment processes, perform issue resolution and suggest improvements to be able to adhere to the set SLA.

The ideal candidate should possess strong leadership skills, excellent problem-solving abilities, good analytical skill and experience in process improvements, automation development and a passion for delivering outstanding customer experiences.

Candidates with no working experience in automation development but able to demonstrate accomplished projects in this field are welcome to apply.

Responsibilities:

• Collaborate closely with stakeholders and analyse inputs from customer satisfaction survey results

• Identify improvement opportunities through process re-design, automation development or system improvements.

• Ensure timely and accurate provisioning and deprovisioning of user access

• Perform regular access reviews and audits to ensure compliance with security policies

• Ensure documentation on access control procedures, work instructions and configurations are accurately maintained

• Review and manage IT Service Desk services Service Level Agreements.

• Handle customer’s feedback and ensure prompt and effective resolution

• Lead and manage Service Desk Agent to ensure optimal performance

Requirements:

• Degree in Computer Science, Information Technology, Software Engineering with minimum 3 years of relevant experience in operation management of contact center / service desk

• Hands-on experience on End-user Computing, Active Directory, Office365, Exchange Admin Centre

• Experience in low-code platform e.g. UiPath, Outsystems, Power Query

• Good interpersonal, communication, and organization skills

• Analytical and problem-solving skills with the ability to work autonomously

• Preferably ITIL Certified, knowledge of ServiceNow, APIs, data integration and transformation and programming experience

About Novela

Novela is Singapore’s first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances and makeup.

Novela’s logo is a black quill pen, which is symbolic of a woman’s beauty, elegance and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

Store Manager

We are looking for candidates who thrive in a fast-paced, diverse, and customer-centric store environment. You are a resourceful, driven and service-oriented leader who can multi-task and manage store operations effectively.

Our Store Managers are the key leadership role for our retail team on the ground. You will oversee the end-to-end operations of a store and will be responsible for driving the store's sales performance and service performance. You will engage in innovation and productivity initiatives for the store. To drive seamless customer experience across channels, you will also oversee the order fulfilment processes for customers in the store. On top of daily operational duties, you will also help in cascading and operationalizing headquarters’ directives to the store.

Job Responsibilities:

Achieve sales”

• Manage store's/outlet's sales performance.
• Facilitate implementation of organisation strategies
• Interpret information on sales goals and targets.
• Communicate scheduled sales reports in accordance with organizational standards.
• Facilitate implementation of organisation strategies Document sales transactions.

Deliver service excellence:

• Lead with service vision
• Develop service operations.
• Manage resources to ensure smooth running of store operations.
• Manage in-store service performance.
• Optimise workforce for service excellence.
• Manage partnerships for service excellence.
• Develop a service recovery framework.
• Manage service brand.
• Analyse service quality and customer satisfaction.
• Establish rapport and cultivate relationships with customers.
• Foster service innovation

Deliver operations excellence:

• Manage retail administration.
• Define and allocate staff duties in accordance with operational requirements.
• Control inventory
• Manage and maintain store facilities.
• Develop store security policies and procedures.
• Manage compliance with food and beverage hygiene policies and procedures.
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Monitor merchandising presentation and visual display.
• Maximise utilisation of retail space.
• Promote compliance with corporate governance requirements.

Engage in innovation and productivity initiatives:

• Lead and motivate team to contribute to productivity improvement and innovation.
• Conduct productivity diagnosis to recommend areas of improvement.
• Develop an action plan to implement productivity and innovation initiatives.
• Facilitate implementation of productivity and innovation initiatives.
• Evaluate potential ideas that may contribute to productivity improvement and innovation.
• Develop new products and/or services.

People Management:

• Provide direction and guidance to team leaders.
• Develop team leaders' capabilities.
• Promote workforce diversity.
• Influence team's decision making
• Contribute to recognition of team performance.
• Facilitate learning opportunities among team leaders.
• Coach team leaders

Manage customer order fulfilment:

• Review customer satisfaction
• Manage order processing, fulfilment and returns of customer orders.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• 6 days work per week, off on Sunday.
• 8.30am to 5.30pm.
• Working location - Ubi.

PanelCraft is a fast-growing company that specializes in providing innovative wall panel renovation services. We are looking for an experienced Construction Supervisor to join our team and oversee our construction projects from start to finish.

Responsibilities:

• Oversee construction projects, ensuring that they are completed on time, within budget, and to the required quality standards.
• Supervise and coordinate the work of construction workers and subcontractors.
• Ensure that safety protocols and procedures are followed on construction sites.
• Communicate with project managers and clients to provide updates on project progress and resolve any issues that may arise.
• Prepare and maintain project documentation, including progress reports and project schedules.

Requirements:

• Excellent knowledge of construction materials, methods, and safety protocols.
• Strong leadership and communication skills, with the ability to motivate and manage a team.
• Ability to read and interpret construction drawings and specifications.
• Proficient in project management software and tools.
• Relevant qualifications or certifications in construction management or related fields.

This is an exciting opportunity for an experienced Construction Supervisor to join a dynamic and innovative company and play a key role in delivering high-quality renovation projects. If you are passionate about construction and have a proven track record in project management and supervision, we encourage you to apply for this position.

To apply, please submit your resume and cover letter outlining your relevant experience and qualifications. Only shortlisted candidates will be notified.

Interested candidate, please send in your resume with a recent photograph of yourself to [email protected]

or

Simply fill in your particulars on https://www.passiongadgets.com/careers/leposh-design-job-application-form and we will get back to you shortly if you're shortlisted.

About Us:

Global Alliance Logistics is a freight forwarding company that values innovation, integrity, and a collaborative work environment. We are on the lookout for a talented individual to join our team and take on a dual role as a Finance Manager and HR Manager.

Responsibilities:

Finance Manager:

• Manage financial planning, budgeting, and forecasting processes.
• Oversee financial reporting and analysis.
• Ensure compliance with accounting principles and regulatory requirements.
• Develop and implement financial policies and procedures.

HR Manager:

• Lead the recruitment and onboarding process.
• Develop and implement HR policies and procedures.
• Oversee employee relations and performance management.
• Handle payroll processing and benefits administration.

Requirements:

• Bachelor's degree in Finance, HR, or related field.
• Proven experience in finance and HR roles.
• Strong understanding of financial principles and HR best practices.
• Excellent communication and interpersonal skills.
• Ability to manage multiple responsibilities and deadlines.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• The chance to make a meaningful impact in a growing company.

IT Roles & Responsibilities

• Responsible for managing the day-to-day maintenance and development of our website including content upload, servers, software licenses, and hardware infrastructure.
• Responsible for providing data analysis support, managing cloud drives, coordinating internet subscriptions, purchasing IT equipment, and providing IT Support to all departments and teams within the organisation.
• Any other duties and responsibilities involved within the role as assigned from time to time.

Job Requirements

• Good analytical, interpersonal and communication skills.
• Strong knowledge of web development, server administration, software licensing and hardware infrastructure
• Excellent problem-solving skills

Qualifications

• Diploma in Computer Science/Engineering/Information Technology or equivalent preferred
• Have at least 2 years working experience in IT Management or a similar role.
• Must be reliable and able to work independently.
• With Accounting background will be an added advantage.

• Place Nanyang Drive
• Permanent
• $3,000 to $4,500 monthly

Interested party please email to [email protected]

Brief Summary

• Basic $3100 + AWS + Bonus
• 5 Days | 8.30am-5.30pm
• Working Location @ East
• Manufacturing Electronics MNC

Responsibilities

Handle AP functions

• Prepare and process disbursement of funds, bank remittances
• Keep track of all payments and expenditures, purchase orders, invoices, statements, etc.
• Reconcile processed work by verifying entries and comparing system reports to balances.
• Bank reconciliation for AP payment
• Monthly reconciliation of related party transactions
• Ensure compliance with company policies, internal controls, processes and procedures
• Maintain Fixed Assets Accounting
• Ensure timely, accurate month-end/year-end closing and financial reporting
• Cooperating with internal and external audit-related work

Requirements

• Minimum Diploma or “A” Level, 2 years experience in a related field
• Knowledge of SAP will be an advantage.
• Bilingual in English and Mandarin as required to liaise with China company

For consideration, kindly submit your CV by clicking “APPLY Now” now.

**Only shortlisted candidate would be notified**


EA Reg. No: R1988238 | Erlynn Tay Kim Geok

Senior Project Manager Test Excellence- Responsible for operational decisions in the project, and for driving the major milestone decisions at the project approval body

Job description:

In your new role you will:

• Responsible for operational decisions in the project, and for driving the major milestone decisions at the project approval body
• Work closely with cross functional project teams from various locations, to solve complex problems and identify innovative solutions
• Uses project management tools and methods to structure projects, to control progress, to manage risks, and to manage changes
• Liaisons with internal partners across various functions and regions,e.g. from business division, operations, IT, R&D, etc.
• Manages external partners in the project, specifically sub-contractors, and suppliers of equipment and materials
• Delivers project success in timely manner, with transparency in project status and progress, as foundation of a trusted partnership with project customers and stakeholders

Your profile:

You are best equipped for this task if you have:

• Master's / Bachelor's in Electrical / Electronic Engineering /Material Science with more than 6 years of relevant industry experience,and ideally with Semiconductor Test Technology exposure
• In-depth knowledge in Project Management, with more than 5 years experience leading cross-functional projects of significant complexity in international environment, and preferably with IPMA certification
• Technical knowledge and experience with electronic products and processes along product life circle; experience with electronics industry manufacturing equipment
• Ability to solve complex problems via shaping open mind-set and cooperation in heterogeneous teams; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
• Strong interpersonal communication and reasoning skills for leading and working in matrix organization of international reach; ability to build long lasting relationships and trusted partnerships
• Willing to travel

Overall in charge of the company's HR & Accounts Work and general day-to-day office administrative duties.

Report directly to the Director.

Fresh graduates are welcome!

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transaction
• Preparation of invoices, Purchase Order, Payment Voucher and Cheque Payment to Supplier
• Checking, verifying and processing expenses claimed by staffs(Petty Cash)
• Monitoring cash flow, and aging report
• Daily bookkeeping
• Monitor A/R & A/P
• Profit Balance Loss
• Xero software knowledge would be advantage

HR Responsibilities:

• Assist with foreign employee related queries
• Assist with preparation and issuance of Appointment Letters
• Assist with Payroll
• Arrangement of Employee Team Bonding Event
• Infotech knowledge would be advantage

Administrative Responsibilities:

• Handle company confidential documents
• General administrative duties
• Assist with marketing tools such as Facebook, Instagram

Requirements:

• Proficient Microsoft Office(Word,Excel)
• Able to work independently and multi-task efficiently
• Positive work attitude and display initiative to resolve problems independently

Job Description

Who we want

Our inhouse creative marketing team needs you – if you’re able to undertake market research, forecast business trends, understand customer patterns and manage marketing campaigns – based on human data, human insight and human behaviour.

Through creative lens.

What we need

• Creative thinking ability

• Solid analytical skills

• Sound business acumen

• Meticulous attention to detail

• Impeccable aesthetic sense

• Enthusiastic curator of cool

• Natural human collaborator and communicator

• Keen follower of all things online and offline

What we are

The Benjamin Barker Group are not just a chain of menswear stores, a bespoke tailor, an athleisure apparel brand, a Web2-2-Web3 platform bridging art, fashion and culture or a popular dining establishment.

We’re a lifestyle holding company with a human-centric focus on the art of life – from the moment you wake up to the time you head off to bed.

We’re also an equal opportunity workplace with real growth opportunities, attractive staff benefits, equal work/life balance, a strong community vibe and a genuine kampong spirit.

Who you will report to

You will report to the Chief Strategy Officer and work closely with him. You will also collaborate with a team of creative marketing professionals who are designers, thinkers, curators, content creators and workmates for life.

How we hire

Please email our Head of Human Resources with a two-page resume (in bullet point format) and a one-page write-up of what you’ll do if you were Head of Marketing of The Benjamin Barker Group.

We’d love to have a coffee with you if you fit the bill

Sales and Business Development:

• Identify and pursue new or existing business opportunities within the marine industry.
• Establish and maintain robust connections with current clients to ensure customer retention and satisfaction.
• Develop and implement effective sales strategies to meet revenue targets.

Technical Support and Service:

• Offer technical support to clients, addressing inquiries, and suggesting solutions to meet their specific needs.
• Collaborate with the technical team or third parties to ensure the timely and efficient resolution of customer issues.
• Manage the entire process of addressing customer inquiries and resolving issues.
• Supervise the execution of marine service projects, ensuring they are completed on time and within budget.
• Coordinate with internal teams and external partners to deliver high-quality service to clients.

Documentation and Reporting:

• Keep accurate and up-to-date records of sales activities, customer interactions, and project details.
• Ensure the generation of service reports in accordance with services rendered on board vessels or in workshops.
• Ensure service reports and other relevant documentation are endorsed by the end client to their satisfaction.
• Prepare regular reports for management on sales performance and service delivery.

Requirements:

• Preferably hold a Bachelor’s degree/diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Demonstrate proven experience in sales/service within the marine industry, with a strong understanding of marine products and services.
• Possess technical knowledge and proficiency in marine engineering concepts.
• Exhibit excellent communication and interpersonal skills.
• Display the ability to work independently and as part of a team.
• Express a willingness to work/attend calls outside normal working hours.

JOB DESCRIPTION

Responsible for managing sales with existing and new client base. You are expected to be either a farmer or hunter with the ability to sell deep into your accounts and ensure profitability. You have a strong presentation skill and are technical savvy enough to have a meaningful discussion with prospects. You will have no problem communicating at all levels of people with your customers and understanding their needs and pain point. You have a keen sense of strategic selling and would know how to prioritize in order to meet set targets. You are a team player and are expected to work with other team members in pre-sales, delivery and post-sales. You will be the lead and decision maker on managing projects to ensure customer satisfaction in implementation, delivery and post-delivery maintenance.

JOB REQUIREMENTS

• Diploma/Degree in Computer Science/Information Technology/Engineering/Business
• At least 3 years of related IT sales experience in one or more of the sectors in FSI, logistics, manufacturing, Government or Healthcare

REQUIRED SKILL-SET

• Previous sales experience in virtualization and storage infrastructure are preferred
• Previous IT technical experience will be an advantage
• Excellent communication and interpersonal skills
• Results oriented and able to work independently

APPLY NOW

Should you be interested in this opportunity, please send your updated resume with the following details to [email protected] at the earliest. Confidentiality is assured, and only shortlisted candidate will be notified.

• Expected salary
• Notice period
• Sales portfolio

JOB DESCRIPTION

This role will be working with various client segments such as large enterprises & mid-market and shall bring a strong customer base to the organization. Would be responsible for the acquisition of new customers and maintaining the relationship with the existing customers.

• Achieve/ exceed sales targets
• Develops effective and specific account plans for the assigned territory to ensure revenue/GP target delivery and sustainable growth. Develops relationship in new and existing customers and leverage to drive strategy through organization.
• Establishes strong relationship based on knowledge of customer requirements and commitment to value. Builds strong network and foundation to harvest future business opportunities
• Actively understand each customer’s technology footprint, strategic growth plans, technology strategy landscape.
• Lead accounts, account relationships, prospect profiling, and sales cycles
• Develop and deliver comprehensive business plan to address customers and prospects priorities on Microsoft solutions.
• Follow a disciplined approach to maintaining a rolling pipeline
• Proficient in and bring all Microsoft solutions on offer to bear on sales pursuits
• Advance and close sales opportunities.
• Team player and positively orchestrate resources – deploy appropriate teams to execute winning sales.
• Understand and effectively position Softline against the competition
• Maintain CRM system with accurate customer and pipeline information

JOB REQUIREMENTS

• Diploma/Degree in Computer Science/Information Technology/Engineering/Business
• At least 3 years of related working experience in the related field is required for this position.

REQUIRED SKILL-SET

• Account management experience / Direct Sales in Microsoft, Oracle, VMWare, Citrix and Trend Micro products or related areas in Cloud.
• Experience in solution & consultative sales of IT Infrastructure Solutions
• Excellent understanding of various software products and their licensing policies.
• Excellent presentation skills and communicates clearly in writing;
• Must be target oriented, self-starter and aggressive enough to achieve the defined targets
• Required Skill(s): account management, direct sales, licensing, sales, Microsoft

1. Manage full life cycle of design and testing phases.
2. Develop solution design and lead client throughout implementation and support phases.
3. Assist customers maximize strategic business value from company products to provide them with vision of their end state solution and roadmap.
4. Evaluate customer’s business requirements, needs and objectives and transform same to company processes, solutions and modules being implemented.
5. Analyze and solve complex customer issues related to data and processes.
6. Ensure seamless transition through customer lifecycle working closely with presales, professional services and support teams. Supply ERP functional consulting and education services at customer sites.
7. Lead design activities defining requirements, testing and provide direction to customers and junior consultants.
8. Enhance and update knowledge on domain field practices and related technology.
9. Develop know-how and expertise in domain field products. Perform daily activity reporting against plans and schedules.
10. Engage in project coordinating, team leading and implementing ERP functional consultation.
11. Conducting ERP Training and recruiting the right consultants also in international affiliates.

Job Requirements Candidate must possess at least

Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.

Preferably Junior Executive specialized in IT/Computer - Software or equivalent.

We regret that only shortlisted applicants will be notified.

YOUR ROLE

• Responsible for achieving targets of Ground & Rail Product in line with the Ground, country, regional & global strategy.
• Support country Business Development (BD) organization to provide Ground expertise on opportunities to ensure that customer requirements are fully understood and integrated within solutions.
• Support network sales to launch or extend Ground & Rail business in the country.

WHAT ARE YOU GOING TO DO?

• Identify MNC with local decision/local business opportunities and generate profitable sales in both new and existing accounts that meet and exceed new business revenue goals relating to the portfolio of customers assigned.
• Collaborate with BD and GROUND product country leadership to deliver sales targets (GR growth, NBW) per sub product and geography and ensure communication.
• Support product strategy and growth targets to the BD organization.
• Collaborate with Country & Regional G&R BD Leader to ensure overall coverage in the country.
• Connect with all BD to ensure target accounts and opportunity qualification is aligned with product strategy and priorities and to ensure pipeline and sales activity is aligned with growth targets.
• Support specifically the business development of X-Border & Multimodal product in collaboration with product and aligned with trade-lane priorities.
• Be the Voice of Customer to the operations and escalate critical resolution items that represent a risk to the business within Ground product.
• Conduct regular presentations of GROUND business to customers for prospection and/or market and business update.
• Drive collaborative efforts between country and product leaders within CEVA to meet the needs of customers.
• Prospecting for all potential opportunities (Assign and New Accounts) and delivering compelling solutions, value and pricing
• Develop and expand new accounts that will encompass a strategic roadmap defining multi-year growth, targets by key supply chain
• Ability to work in a matrix organization along with virtual teams & build strong internal relationships with Sponsor/Global/Regional/Sector team leaders as required for the account.
• Build strategic relationships with key contacts within customer organizations to understand opportunities for creating value.
• Conduct regular business review meetings for all customers and drive meeting content to ensure operations, support and execution teams are present to support these reviews.
• Conduct quarterly business review (QBR) meetings including executive sessions for strategic alignment between CEVA and the customer.
• Responsible to communicate all expectations on these review meetings to the operations and support teams for implementation or improvements.
• Develop deep understanding of business streams of each customer and a detailed Relationship Map for each Account designated using CEVA’s CRM system.
• Leverage on Sectors Focused Solutions to penetrate account growth and development (example: Use of case studies and key SMART solutions within CEVA)
• Work with implementation teams on new projects to ensure customer expectations are communicated.
• Work to define all customer reporting requirements with customer (Country/Regional/Global Levels and all KPI (Service Metrics) with customers to be reviewed in business meetings conducted.
• Lead and work with customer to resolve all contractual and commercial decisions in compliance with CEVA policies and terms.
• Accurate and timely update of all customer engagement activities and business development opportunities within C-View.
• Perform other duties as assigned by the line manager.

WHAT ARE WE LOOKING FOR?

• Degree majoring in supply chain / logistics / transportation management / sales and marketing / international business.
• Minimum 3 to 5 years industry experience and business development or managerial and/or customer relationship management experience.
• In-depth knowledge of all air, sea, ground and contract logistics products and services.
• Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills.
• Ability to understand unique customer supply chain requirements and drive a particular sector focus.
• Strong background in sales and marketing and a proven track record in business development and growth.
• Demonstrated success in managing (KPI’s) Key Performance Indicators.
• Demonstrated success in problem solving through use of data and information metrics and improvement to performance process.
• Proficient in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.
• Experienced in financial management (P&L's, Balance Sheets, forecasting and budgets) to effectuate return on investment.
• Manages complex or emotional customer situations promptly and professionally meeting commitments for service and assistance.
• Maintains stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitates the completion of team goals.
• Good presentation skills.