Job Description

ONLINE SALES

• Maintain and ensure products information on company e-commence platform
• Responsible for orders on company e-commence platform to ensure timely services.
• Responsible for customer service, answering customer’s enquires on daily basis
• Post marketing services – taking pictures of offering items like flowers and lamps and sending to our donors as a post-sales service.
• Assist in the preparation reports

ON-SITE (Temple)

• Manage, replenish offering items stock (e.g offering lamps, offering flowers, accessories).
• Serve visitors / donors who walk into the Temple.
• Assist visitors / donors in using the kisok machine for payment.
• Closing account of kisok machine daily at the end of the day.
• Other work assignments as required, flexible in terms of work assignments.

Requirement

• Min. O level/diploma
• PC literate
• Familiar with Microsoft office applications like Word, PowerPoint, Excel.
• Chinese & English (other language is an advantage)
• Willing to work in a Temple environment.
• Willing to attend IT training sessions to learn updates of company software
• Work on rotating shift & weekends/ Public Holidays (5 days work week)
• Must work on Chinese New Year Period
• Customer – oriented

• Liaise with various Statutory Boards, Government Departments, and sub-contractors to ensure smooth execution of works

Requirements:

• Diploma in Communication or equivalent
• At least 2 years of experience in construction industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Why Accounts Receivable Analyst?

. As an Accounts Receivable Analyst, you will assist the Accounts Receivable Specialist in taking ownership of invoicing customers, processing payments, and reconciling customer accounts.

. Your role will involve ensuring timely follow-up on overdue payments and handling customer inquiries regarding billing.

. You will collaborate with internal teams, maintain accurate records, and proactively identify opportunities to improve processes, resulting in enhanced efficiency and effectiveness in managing credit limits and terms.

What will you do (JD)

· Generate and distribute accurate invoices on a timely basis

· Manage debt collection from clients

· Respond to client inquiries and resolve billing discrepancies and disputes

· Run eGIRO / eDDA / other direct debit collections within the stipulated timeline and follow-up action on unsuccessful deduction

· Ensure that invoices and incoming receipts are accounted for in the system

· Follow up on unidentified receipts and ensure that receipts are updated promptly

· Maintain accurate and up-to-date records of client accounts and payments

· Prepare statements of accounts for clients

· Liaise with relevant stakeholders to address any customer inquiries or concerns

· Verify the accuracy of financial or transactional data (Data entry, administration duties and other ad-hoc duties when required)

You should be (qualifications)

. Interest in finance and working with numbers.

. Attention to detail in tracking and reconciling financial transactions.

. Enjoying communication and building relationships with customers and internal teams.

. Problem-solving skills in resolving payment issues and discrepancies.

. Opportunities for career growth and advancement within the finance field.

. Associate degree or equivalent

. Experience in accounts receivable (or accounts payable)

. Experience in driving process improvement

Job ​Responsibilities

• Origination and execution of DCM transactions
• Keeping abreast of industries, companies and comparable transactions
• Preparing market updates, client pitches, internal memos and other internal/external documentation
• Assisting with client pitching, due diligence, internal approvals, structuring, execution, pricing and invoice/payment
• Working together with DCM syndicate, FI team and other internal/external stakeholders

Requirements

• Bachelor's Degree in business, banking or finance, related discipline
• 1-2 years of relevant experiences in DCM origination and execution
• Knowledge of lending and credit analysis
• Highly motivated team player and a quick leaner
• Excellent communication skills and interpersonal skills
• CMFAS Representative license in corporate finance advisory/dealing in capital markets products (securities) preferred

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Responsibilities:

• Comfortable working with online systems (Microsoft and e-commerce system).
• Daily work will be downloading of data (word or excel documents) from online systems and do routine adjustments of texts and formatting which will be printed out, laminated, and cut to be displayed during our Buddhist Ceremonies.
• Assist in Monk/duties/tasks during ceremony.
• Update donors contact and biographical information.
• Assist in handling ceremony enquiries if necessary.
• Other duties assigned by superior
• Training will be provided.

Requirements:

• GCE 'O' and above
• Able to type Chinese Characters using Hanyu Pinyin.
• IT savvy - Word / PowerPoint / Excel. Main work will be focused on Word software.
• 5 days works per week. (must work on Public Holidays and weekends)
• Must work on Chinese New Year period
• Familiar with Microsoft Dynamics 365 will be advantage but must be comfortable working with online systems. Training will be provided.
• Familiar with Buddhist Ceremony / Event will be advantage.
• Meticulous, attention to detail and independent.

• Benefits
• 1 Meal Included (Lunch)
• Year end Bonus
• Public Holidays Annual Leave compensate
• Dental/TCM Reimbursement
• Overtime
• Panel Medical

Responsibilities & Duties

• Setup and clear the praying items used in Ceremonies.
• Collection and delivery of ceremonial items to warehouse as and when required.
• Proper maintenance of ceremonial items from wear & tear
• Maintain cleanliness and tidiness of the Buddhist Services Dept store.
• Any adhoc tasks as assigned by Superior.

Qualifications & Skills

• Matured and well disciplined
• Physically fit; and
• Possess valid Singapore driving license
• willing to do attitude

Workdays / hours:

• Workdays: 5 days’ work / per week (include weekend & PH) rotating schedule OFF & REST Day.
• Time：8.00am to 5.00pm
• Must work on Chinese New Year Period

• Benefits
• 1 Meal Included (Lunch)
• Year end Bonus
• Public Holidays Annual Leave compensate
• Dental/TCM Reimbursement
• Overtime
• Panel Medical

• Diploma/Degree in Accountancy or equivalent.
• Perform daily accounting & finance duties such as AR, AP, GL etc
• Handle GST submission, Petty Cash, Disbursement Accounts etc
• Manage timely closing process and reconciliations.
• Ability to work independently with accuracy and efficiency.
• Maintain good documentation and filing system.
• Good communication skills for both written and spoken English.
• Proficient in MS-Office and MYOB/ABSS Accounting Software.
• Meticulous, good initiative, friendly and responsible.
• Able to start work with short notice.

• Overseeing the financial planning processes, including budgeting and mid-term planning, for the company.
• Assuming full responsibility for reporting to Headquarters, disclosure for the Tokyo stock market, and handling all responsibilities for tax filing, including Indian VAT and transfer pricing.
• Conducting risk management through the analysis of company liabilities and investments, formulating investment strategies while considering cash and liquidity risks, overseeing and evaluating the organization's capital structure, and managing fundraising plans. Ensuring appropriate cash flow and working capital for operational needs and maintaining positive relationships with banks.
• Handling the restructure of the company and overseeing the setup of the IT system of the company.

Requirements:

• Degree in Finance or Accountancy.
• Having an MBA, CPA, or CFA qualification will be advantageous.
• Comprehensive understanding of corporate financial law, risk management practices, data analysis and forecasting methods.
• Proficient in Power BI and MS Dynamics

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Job Highlight:

· Working Days: Monday to Friday

· Working Hours: 8.30am to 6pm

· WFH applicable

· A supportive and collaborative work environment.

Job Description:

As an Accounts Payable Assistant, you will play a crucial role in managing our financial obligations. You will be responsible for processing invoices, maintaining accurate records, ensuring timely payments to our suppliers and vendors, as well as administration of Staff Claims.

Key Responsibilities:

· Process and verify invoices and payment requests.

· Reconcile invoices and identify discrepancies.

· Update and maintain vendor files and account ledgers.

· Assist in month-end closing procedures.

· Prepare and process electronic transfers and payments.

· Respond to vendor inquiries and resolve any invoice issues.

· Maintain accurate and organized financial records.

· Collaborate with other departments to ensure billing accuracy.

· Other ad hoc duties as assigned.

Qualifications:

· Minimum Diploma in Accountancy or equivalent

· Candidates with 1-3 years of hands-on accounts payable work experience would be of advantage.

· Strong understanding of basic accounting principles.

· Proficiency in MS Office, especially Microsoft Excel.

· Experience with accounting software (e.g., XERO) would be an added experience.

· Excellent organizational and time-management skills.

· Strong attention to detail and accuracy.

· Good communication and interpersonal abilities.

We regret to inform that only shortlisted candidates would be notified.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Nomura Overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm practices disciplined entrepreneurship while building on a long tradition of serving clients with creative solutions and considered thought leadership.

Role Overview

Responsible for providing support to the Thai coverage sales team.

Responsibilities

• Provide fundamental support in all aspects of client service, client relationship building and account maintenance to assist the business activities of Relationship Managers
• Respond to client inquiries on account documentation, account activity, statement information, securities transfers, general private banking product and/or service information
• Liaison with Clients, Business Supports and Service Providers to ensure timely transaction processing and service delivery of clients’ requirements
• Assist in client on/off boarding pre-checks/processes and all account reviews
• Ensure the operational processes are performed in compliance with the bank's policy and regulatory requirements
• Receive, execute and report order for equities, foreign exchange, structured and fixed-income products in a timely and accurate manner
• Provide secretarial and administrative support
• Handle logistics for business trips and meetings
• Any other job duties which the supervisor may delegate from time to time

Requirements

• Minimum Diploma preferably in Business / Finance
• Minimum 3 years of experiences in private banking with an investment/global bank
• Fluent in English and Thai in order to communicate and support clients from Thailand
• Qualifications in CACS paper 1 & 2 will be advantageous
• Meticulous and ability to multi-task
• Organised team player with good understanding of financial products and services
• Excellent interpersonal and communication skills

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Our client, a well-known company is looking for candidates for the position of Accounts Officer.

Job Scope:

• Perform Accounts Receivable, Accounts Payable and General Ledger functions at assigned project.
• Perform daily operational matter pertaining to preparing invoices, issuing payment and expense claims.
• Perform monthly reconciliation against vendors’ statement of accounts and bank statements.
• Ensure timely billing to clients.
• Check subcontractors’ invoices and process the payment.
• Verify receipts and payment details with transaction documents.
• Perform month end project closing, financial and management reports, and analysis of expenses.
• Prepare daily and monthly reports for submission to Project Head and/ or Corporate Office.
• Handle GST, income tax and other statutory compliance matters.
• Prepare consolidation of transactions
• Ensures compliance with accounting financial control procedures and systems.
• Check and prepare reimbursement claims.
• Maintain petty cash book and prepare monthly petty cash and bank reconciliation.
• Assist in the preparation of forecast.
• Support accounting audit.
• Maintain proper record of transactions.
• Provide general administrative support if necessary.
• Any other ad-hoc duties assigned.

Requirement:

• Diploma/Degree in Accounting or equivalent.
• At least 3 years of related accounting experience
• Experience in the construction industry will be an advantage.

Thank you for your application and we regret that only shortlisted candidates will be notified.

PERSOL Singapore, PERSOLKELLY Singapore Pte Ltd| EA License No.: 01C4394 | RCB No.: 200007268E |

Patricia Chong Xian Yeong | Registration No.: R21100046

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Nanyang Institute of Management is an EduTrust registered Private Education Institution offering a variety of courses. The candidate will directly report to the Finance Manager.

Duties and Responsibilities:

Accounts Receivable

· To perform full spectrum of Account Receivable function, daily operations and month-end-closing

· Reconciliation of Nets/China Union Pay, PayNow, Fund Transfer and Ali Pay with collection reports

· Deposit cash and prepare of Bank Reconciliation

Accounts Payable

· To perform full spectrum of Account Payable function, daily operations and month-end-closing

· Preparation of payment vouchers, petty cash, agent commissions and staff claims

· Preparation of Purchase Requisition for respective suppliers

General Ledgers and Others

· Any other ad hoc assignments

· Preparation of accounting schedules

· Provide support to internal and external audits as needed

Requirements

· Minimum LCCI (Intermediate/Higher), preferably Diploma and above in accounting

· At least 2 years of working experience in relevant field is highly preferred

· Candidate with full-set account experience is welcome to apply

· Preferably with knowledge of Sage 300 (Accpac)

· Familiar with MS Office

· Must be meticulous and have a flair for figure work

· Good interpersonal and communication skills and a team player

· Prefer those who ability to write and interact in Mandarin via email to interact with our students /assoicate in China

· Matured, Independent, self-motivated and able to multi-tasks

· Positive work attitude, willing to learn, systematic with good organizational skills

Interested applicants, please e-mail your detailed CV (including your current salary package and expected salary to [email protected]

**6-month contract**

Responsibilities:

• Reviews on the design and operating effectiveness of controls across key compliance risks.
• Developing appropriate test plan in consultation with Risk and Compliance management.
• Developing policies and procedures as needed that defines QA test methodology, test steps etc.
• Experience in a compliance, risk, and control and/or audit (internal, external) function
• Perform ad-hoc assignments assigned by the management

Requirements:

• Possess Degree with minimum 5years in compliance control testing in Private Bank.
• Familiarity with Singapore banking landscape and regulatory expectations on area of responsibility.
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23886

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Job Responsibilities

- Origination and execution of DCM transactions

- Keeping abreast of industries, companies and comparable transactions

- Preparing market updates, client pitches, internal memos and other internal/external documentation

- Assisting with client pitching, due diligence, internal approvals, structuring, execution, pricing and invoice/payment

- Working together with DCM syndicate, FI team and other internal/external stakeholders

- Other tasks assigned by the department head

Job Requirements

- Degree in business, banking or finance

- 1-2 years of relevant experiences in DCM origination and execution

- Knowledge of lending and credit analysis

- Highly motivated team player and a quick leaner

- Excellent communication skills and interpersonal skills

- Chinese proficiency preferred

- CMFAS Representative license in corporate finance advisory/dealing in capital markets products (securities) preferred

- Interest in China’s capital markets products/services preferred

Responsibilities:

• Handle fullsets of accounts, including but not limited to billing of invoices and updating receipts, processing of vendor invoices and arranging payments, passing journals, handling inter-company charges, performing bank reconciliation and maintaining fixed assets register
• Liaise with Sales team and Operations team to ensure completeness and accuracy of accounting information
• Perform month-end closing and prepare financial reports
• Monitoring of accounts receivables and account payables as well as inter-company reconciliation
• Assist Finance Manager in other ad-hoc duties as required

Requirements:

• Diploma/Degree in Accounting and Finance preferred
• Minimum of 2-4 years of working experinece, preferable in accounting role handling full set of accounts
• Sound accounting and taxation knowledge
• Proficient with Accounting and ERP software

If you are interested, please send the most updated copy of your resume to [email protected]

EA License no.: 13C6338 I Reg no.: R21102857

Working days: Mon - Fri (office hours)

Work location: Novena / Clarke Quay

Salary: $3000 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Details:

• Salary: UP $3,000
• Location: Newton
• Working Period: 6 months or 1 year contract (depends on project)
• Working Days: 5 days across Monday – Sunday (up to 44 hours per week)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Willing and able to persuade respondents to participate in surveys
• Able to work in high pressure, stressful situations
• Selected candidates are required to complete the training course and passed the tests based on the given criteria

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/1033

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

JOB DESCRIPTION

You will provide essential support to/under the supervision of/taking instructions from the Accounts Manager and Human Resource Manager. The role involves bank reconciliations, payment processing, and managing office logistics.

RESPONSIBILITIES

Mainly but not limited to:

Accounts

• Preparation of bank reconciliation
• Updating of cashbook
• Liaise/follow-up on outstanding accounts and prepare statement as and when needed
• Assist in reconciliation of statement (AP & AR)
• Liaise internally for internal error and omission
• Prepare payment vouchers and process payments
• Prepare receipt vouchers and reconcile with remittances
• Liaise with bank to provide documents as and when required
• Liaise with external auditor
• Assist in month-end and year-end closing

Admin

• Maintain and replenish of office stationery
• Handle requests for meeting room bookings
• Manage and facilitate the ordering of corporate gifts
• Assist in putting up requests for courier packing materials
• Coordinate the requisition and distribution of corporate tee shirts
• Supports in organising of company events and activities
• Assist in generating headcount reports
• Assist in capturing, processing and generation of leave reports

EDUCATION & EXPERIENCE

• Minimum LCCI/CAT/Diploma/Relevant certification in accounting
• At least 2 years of relevant working experience, preferably in a corporate setting
• Candidates without prior experience are welcome to apply

SKILLS/ COMPETENCIES

• Proficient in MS Office applications (Excel, Word, etc.)
• Strong organisational and multitasking abilities
• Ability to work independently and collaboratively within a team
• Organised, detailed and deadline oriented
• Meticulous and willing to learn

Job Responsibilities

• Maintain security by ensuring a safe and secure environment for guests and team members at Marina Bay Sands.
• Present a professional image and deal with incidents in a discreet and confident manner.
• Ensure optimum guest service through the delivery of excellent customer service.
• Respond to first aid incidents and apply effective first aid skills for customers and team members.
• Perform security functions at assigned posts and areas within the property.
• Observe and monitor persons and property to maintain security and safety.
• Escort or carry valuables as assigned or directed. Valuables may include the transportation of chips and cash as well as documentation.
• Respond to all emergencies and alarms as directed by Security Operations Control Room and Security Management.
• Monitor and manage crowd levels within the work environment.
• Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation.
• Maintain and apply skills to deal with the management of intoxicated persons within the work environment.
• Handle lost property in accordance to procedures.
• Participate in training programs.
• Maintain professional skills by staying abreast of current developments and participating in developmental programs available within and outside the company.
• Perform other tasks within the IR, including CAT C Special Employee License tasks, as directed by the Vice President, Security Service Department.

JOB REQUIREMENTS

Education & Certification

• Minimum Secondary Education
• National Skills Recognition Scheme (NSRS) or WSQ Trained.
• Possess initiative and a good team player.
• Good written, verbal and interpersonal skills.
• Able to work overtime and work different shifts on short notice.
• Must have attained PLRD Senior/Security Officer Grade.
• Must possess a valid Special Employee License during his/her employment.

Experience

• Prior experience in the Security industry is an advantage

Competencies

• A team player.
• Able to handle stress and multi-task.
• Good written and communication skills.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together.

We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each unique in their own way suitable for the young and the young at heart.

As a leading provider of experience-based play facilities in Singapore, we provide unique interactive play experiences through:

- SuperPark in Suntec City Mall

- Pororo Park Singapore in Marina Square

- Tayo Station in Downtown East

- Petite Tayo KidsClub in Kallang Wave Mall

JOB RESPONSIBILITIES

• Be customer centric with internal and external guests via all communication channels.
• Agility to handle services and requests effectively & efficiently.
• Up-to-date with park information of events/activities to provide accurate information in a timely
• manner.
• Contribute to achieve individual and team KPIs (parties, memberships, promotions)
• All other responsibilities that may be assigned from time to time.
• Addressing to guest enquiries and provide follow ups to ensure that requests have been met satisfactorily via calls or emails.
• Providing relevant information to guests regarding promotions, birthday parties/camps.
• Assisting in any issues such as ticket reschedules or refunds/cancellation of tickets.

JOB REQUIREMENTS

• Minimally GCE ‘O’ Level, Nitec or higher.
• Customer centric attitude and work well under pressure.
• Compose in handling complaints.
• Ability to multi-task and comfortable with applications and technology.
• Excellent telephone etiquette.
• Effective communication skills, both verbal and written.
• Rotational shifts including public holidays and weekends.
• High collaboration and adaptable to changes in a dynamic environment.

Responsibilities & Duties:

• Respond to customer enquiries through emails / over the phone / online system / over the counter
• Record customer request in customers' accounts
• Telemarket our product and services to current and new customers
• Update job knowledge by participating in various training opportunities.

Job Requirements:

• English & Mandarin
• Preferably 1 year of customer service experience
• Good in Microsoft Office
• Willing to attend IT training sessions to learn updates of company software
• Familiar with Social Media
• Able to type Chinese Characters using Hanyu Pinyin (in order to responds to Chinese speaking customer enquiries through emails and online system.)
• Candidates with Chinese and Mandarin proficiency are advantageous (as candidates need to liaise and handle Chinese speaking old-folks)
• Must to work on rotating shift & weekends/ Public Holidays (5 days work week)
• Must work on Chinese New Year Period
• Customer - oriented
• Work in Singapore
  
  Benefits
• 1 Meal Included (Lunch)
• Year end Bonus
• Public Holidays Annual Leave compensate
• Dental/TCM Reimbursement
• Overtime
• Panel Medical

Data entry

Reconciliation of accounts

Answer incoming calls

Admin duties

Certificate in LCCI or studied accounting in school

Higher NITEC

Proficient in Microsoft Office

Language : English and Chinese (Chinese speaking Customers)

Training will be provided