• Responsible for keeping a full-set of client’s account.
• To ensure that payments are made in compliance with company policies
• To ensure timely and accurate recording of payments and payables
• To ensure that audit schedules are updated and prepared on time
• Attend to ad-hoc duties assigned
• 5 days work week

Job Description

The Accounts Admin Assistant is responsible for providing administrative support to the accounting department. You will be responsible in handling daily transaction, and attend to queries if required.

Job Responsibilities

• Responsible for accounts payable and receivable
• Checking sales and purchases invoices with DO and other supporting documents
• Checking AP SOA, issue payment voucher and submit Giro payment
• Checking sales invoices with GST record
• Ensure all invoices are updated in the system correctly and timely
• Data entry of AR and AP invoices to Xero
• Maintaining financial records and ensuring accuracy of data
• Processing invoices, payments, and expenses
• Handling cheque banking, PG and LC submission
• Maintain proper accounting records and documentation for audits
• Assisting with audits and other financial reviews
• Assisting with employee expense reimbursements
• Managing and organising financial documents and records
• Providing general administrative support to the accounting department as needed
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 2 years of relevant experience in accounting
• Diploma in Accountancy or relevant
• Proficiency in Xero accounting software and Microsoft Office applications
• Strong organizational and time management skills
• Attention to detail and accuracy in data entry and record keeping
• Ability to work independently and as a part of the team
• Excellent communication and interpersonal skills
• Knowledge of basic accounting principles and practices
• Ability to maintain confidentiality of financial information
• Flexibility and adaptability to changing priorities and deadlines

Established Event Company looking for a candidate who is potentially passionate about his profession. The candidate will be responsible for managing the sales accounts and operations of the company. He/She will oversee all aspects of an account, from planning to execution and post-event analysis. Their goal is to maximise revenue by working on a variety of projects at any given time.

The candidate must be able to work in a fast-paced environment and will often be required to work long hours, including evenings and weekends. He/She will spend most of their time meeting with clients, executing and planning their setups. The candidate will also need to focus on developing marketing plans, preparing quotations, and negotiating contracts.

The candidate will typically have a wide range of responsibilities, which can include but not limited to:

• Serve as the lead point of contact for supervising and participating in all B2B customer account management, including negotiating or contracts discussions and agreements to maximize profit.

• Presenting progress reports to both clients and management.

• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) and prepare reports on account status.

• Meeting sales targets by developing new business with either existing or new clients.

• Collaborating with the sales team to determine new business opportunities within the allocated area and ensure that they are completing their tasks effectively and efficiently.

• Developing pricing strategies based on market conditions, customer demographics, and competition.

• Managing budgets and working with finance staff to monitor expenses, including costs for labour, materials, manhour, manpower and incidental costs.

• Coordinating with production team and managing event props, materials and structural output production once confirmed by the client to create a setup and movement plan for a successful event.

• Negotiating contracts with vendors to secure services such as materials, furniture rental and other logistics support.

The candidate will require the following soft skills in order to be successful: -

• Communication skills

• Leadership Skills

• Problem-Solving Skills

• Organizational Skills

• Sales Skills

Requirements: -

• Candidates with at least 5 years of in-depth events background would be add advantage.

• Possess a valid Singapore Class 3 driving license.

• Able to understand plan budgets.

• Able to prioritise and multitask.

• Bilingual Speaking Preferred.

Working Hour and Location: -

• 5.5 days (9am - 6pm / 9am - 1pm)

• Ubi Ave 1 - Ubi MRT (Office), working at site island wide

• Exhibition Booths / Backdrops / Large Format Printing / Interior Fitting Contractor / Carpentry Workz / Audio Visual & Lighting

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Assist the Senior Technical Officer and Engineer to manage the contractors in day-to-day operations.
• Carry out preventive maintenance programme, routine inspection of mechanical and electrical installations.
• Attend to tenants complaints, carry out investigation, and repair work.
• Check and supervise contractors works.
• Record plants operating conditions, utilities meters consumption
• Documentation of breakdown and repair works
• Monitor spare part inventory and usage

Requirements:

• Min Nitec qualification in Electrical Engineering/Mechanical Engineering/Facilities Management/Building Services
• 2 years of experience in service, maintenance, and repair work
• Team-oriented and good interpersonal skills.

Working Location: Raffles Place

Salary: $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

· Key Responsibilities:

• Execute and complete scheduled operations and maintenance (O&M) tasks, along with ad-hoc maintenance activities, within set timelines and with the highest quality standards.
• Conduct routine inspections and checks of each equipment and process unit, accurately filling out and submitting checklists to the supervisor without delay.
• Perform scheduled preventive and predictive maintenance tasks, submitting maintenance records and checklists promptly to the supervisor.
• Address equipment breakdowns with corrective maintenance, ensuring all checklists and records are submitted to the supervisor.
• Report any equipment abnormalities or failures to the supervisor and assist in implementing rectification plans.
• Support operations activities as needed.
• Perform initial troubleshooting for equipment issues and report findings to the supervisor; assist in more advanced troubleshooting when required.
• Supervise maintenance contractors to ensure work is completed to standard.
• Promptly alert the supervisor to any unusual occurrences or potential damages.
• Maintain a safe and clean working environment by adhering to Environmental Health and Safety (EHS) procedures, rules, and regulations.
• Manage equipment, parts, and supplies inventories by monitoring stock levels and anticipating the need for spare parts.
• Undertake other tasks as assigned by the supervisor.

· Required Skills/Abilities:

· Be able to conduct conditional assessment for existing systems.

· Estimate labour for complex mechanical system installation.

· Develop expertise in equipment as assigned.

· Must possess leadership abilities and good client maintenance skills.

·

· Education and Experience:

· Diploma in engineering (mechanical, electrical, or industrial)

· Minimum of 3 years’ experience in facilities engineering or similar

· Knowledge of fire alarm systems.

· Understanding of building regulations and health and safety.

· Excellent communication skills, including the ability to work well with non-engineering colleagues.

· Problem-solving skills and the ability to troubleshoot on the spot.

· Must be physically able to climb ladders.

· Must be willing to travel to Changi T4

Duties/Responsibilities:

• Emergency response: Act promptly in emergencies, notify relevant personnel, and follow safety protocols.
• Quality and safety: Ensure compliance with quality standards and health/safety regulations.
• Product and parts sourcing: Procure items for general repairs, e.g., drywall and bathroom fixtures.
• Preventative maintenance: Monitor and execute scheduled preventive maintenance.
• Routine inspections: Regularly inspect premises and equipment for any issues.
• Contractor oversight: Supervise contractors during professional repairs.
• Project participation: Engage in various projects, including alteration works.
• System functionality: Verify the functionality of building systems like irrigation.
• Additional duties: Perform other required duties and activities.

Required Skills/Abilities:

• Work status reporting: Proficient in creating reports to update management on work status.
• Experience criteria: Preferably possess a minimum of three years in building maintenance, construction, plumbing, or electrician roles; however, it is not obligatory.
• Carpentry and repair expertise: Knowledgeable in general carpentry and repair practices.
• A&A project management: Experienced in overseeing Alteration and Addition (A&A) projects.
• Physical capabilities: Must be physically capable of climbing ladders, bending, or maneuvering in confined spaces.
• Must be willing to travel to Changi Airport T4

Primary responsibility:

• Entry of clients’ documents into the accounting system and preparation of their financial schedules
• Prepare and file Goods and Services (GST) Tax returns for clients
• Preparation of full sets of Financial Statements from the raw ledgers and schedules

Scope of work:

• Liasing with clients to complete their accounts before the deadline
• Preparing of client's accounts
• Generation of GST reports and submit to IRAS
• Assist in preparing Financial Statements and Tax Computations
• Prepare Accounting Schedules and handle Reconciliation of Accounts
• Assist in external audit

Responsibilities:

• Co-ordinate with Project Manager on matters pertaining to safety, health, environmental and security of the workplaces.
• Environmental health and safety trainings and enforcement on compliance for all site personnel.
• Implement Safety Management System and ensure highest level of compliance
• Conduct daily Workplace Safety and Health inspection and recommend corrective measures.
• Maintain site safety and health records.
• Conduct safety and health talks, in-house training and toolbox meetings.
• Investigate all accidents and implement corrective measures.
• Independent in leading the team in relevant client or mandatory audits.
• Other duties assigned by PM and/or HSE Manager

Requirements:

• Possess Degree/Diploma in relevant disciplines.
• Registered ECO & ECMO will be advantageous.
• Registered WSHO with MOM for at least 5 years.
• Lead a team of site safety and environmental personnel.
• At least 5 years of relevant experience in construction industry.
• Familiar with safety procedures at construction site environment.
• Familiar with ConSASS, ISO 14001;2015, ISO 45001:2018 and GGBS Audit requirements.
• Good knowledge in HSE legislation and regulations.
• Highly motivated and good team player

Roles & Responsibilities

The role will work independently to source for new suppliers according to Direct & Indirect requirements.

Candidates should possess knowledge and experience in:

· Identify potential suppliers, conduct supplier evaluations, and negotiate T & C of Purchase with suppliers.

· Evaluate quotations, create competitive advantage for best price, lead time and delivery terms

· Prepare and execute contracts as well as perform post-award administration

· Coordinate with internal stakeholders to ensure alignment with project timelines and budget constraints.

· Ensure compliance with relevant laws, regulations, company’s guidelines and policies

· Collaborate with legal and compliance teams to address any contractual or regulatory issues.

· Identify cost savings opportunities and manages cost reduction activities to achieve annual cost reduction

· Monitor and evaluate supplier performance based on key performance indicators

· Implement corrective actions as needed to address any performance issues.

· Understand the concept of Purchase Requisition, Sourcing, quotation evaluation, till Purchase order placement to Supplier.

· Provide regular updates to management on procurement metrics and performance.

Requirements:

· At least 3 years experience in a Strategic Sourcing in Direct and / or Indirect procurement business environment, knowledge in Construction & Engineering industry Sourcing and Procurement.

· Deliverable-focused, self-motivated with a mindset to excel in a multi-stakeholder environment.

· Good written, verbal and presentation skills

· Self-motivated and open to changes.

· Excellent communicator able to demonstrate communicating effectively with senior management, supplier, and internal stakeholder.

Responsibilities:

• Monitor of delivery of orders and ensure timely delivery; liaise with operations and suppliers on products delivery issues, quality issue (defects) and take corrective actions (replacement etc) to rectify issues, in accordance to the company’s standards and procedures.
• Sorting of invoices and relevant documents
• Liaise with operations and suppliers to ensure proper procurement procedures are carried out so that invoices are processed timely
• To perform timely verification and processing of Invoices in the ordering system; check and verify pricing as per agreement with supplier
• Process requisition from outlets and arrange for delivery and maintain inventory list; monitor stock level
• Tabulate data and generate timely procurement and price evaluation reports to Management for review
• Maintain updated records on suppliers pricing, terms and contact correspondence
• Maintain proper filing an documentation of Purchase Orders, Invoices, Contracts and Agreements
• Other administrative and ad-hoc duties relating to purchasing functions

Responsibilities

• Call to fix appointments with internal and external stakeholders
• Manage schedule of various stakeholders
• Follow up on cancellation and rescheduling of appointments
• Follow up with the appointment outcome and indicate in system
• Conduct short briefings to internal and external stakeholders upon arrival

Requirements

• Good working etiquette
• Good organisational skills
• Strong attention to detail and accuracy
• Self-motivated and able to work autonomously
• Proficient in Excel
• Chinese language fluency required in order to attend to Chinese external stakeholders
• Support other ad-hoc tasks assigned by Manager
• Availability to start immediately is preferred

Work Schedule:

• Mondays to Fridays
• 9am to 6pm
• 5 days work week

Location:

• Kaki Bukit/Ubi

Responsibilities:

• Co-ordinate with Project Manager and HSE Officer on environmental related matters at project site.
• Environmental health and safety training and enforcement on all site personnel.
• Implement and monitor environmental, health and safety management system.
• Conduct daily site inspections and ensure highest level of Authorities compliance.
• Monitor surround areas for dengue cluster and implement necessary measures on site.
• Maintain records and submit statutory documentations.
• Liaise with Authorities on all environmental matters.
• Investigate environmental incidents and implement corrective measures.
• Other duties assigned by PM and/or HSE Manager

Requirements:

• Degree/Specialist Diploma in environmental, health or safety.
• Registered ECO with NEA.
• Registered ECMO with IES.
• At least 5 years relevant experience in construction industry.
• Familiar with safety procedures at construction site environment.
• Good knowledge in HSE legislation and regulations.
• Highly motivated and good team player

Are you a detail-oriented financial professional with a knack for managing accounts payable and ensuring financial accuracy? Taka Jewellery is looking for a talented individual to join our dynamic team and help drive our financial operations to success! Apply now to become an integral part of the Taka Jewellery team.

Duties & Responsibilities:

• Responsible for full set of subsidiary’s accounts.
• Ensure timely and accurate month-end closing and year-end closing of accounts.
• Handle full function of Accounts Payable in the Finance Department.
• Preparation of monthly and yearly schedules and reports.
• Support quarterly GST filing, corporate tax and other statutory compliance matters.
• Preparation of Group management reports i.e. analytics, sales, budgets for internal reporting.
• Work with external, internal auditors and tax consultant, and ensure timelines are met.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/ Degree in Accounting or equivalent
• Minimum 3- 5 years’ relevant accounting experience
• Computer proficient in Microsoft application.
• Meticulous, good attitude and able to work under minimum supervision.
• Prior experience in Retail industry or SAP knowledge will be advantageous.
• Good communication and interpersonal skills
• Able to perform work overtime when required.
• Able to commence work immediately or within short notice preferred.

Job Description

• Posting of outlet sales
• Reconcile POS reports to sales collection
• Compile GTO submission
• Posting of AP invoices and credit notes.
• Preparation of payment.
• Process petty cash claims.
• Any ad hoc duties as assigned.

Requirement:

• Data entry skills
• Experience in F&B industry
• Able to cope with tight deadlines
• Experience in Excel and Xero preferred

Job Description

• Posting of outlet sales
• Reconcile POS reports to sales collection
• Compile GTO submission
• Posting of AP invoices and credit notes.
• Preparation of payment.
• Process petty cash claims.
• Any ad hoc duties as assigned.

Requirement:

• Data entry skills
• Experience in F&B industry
• Able to cope with tight deadlines
• Experience in Excel and Xero preferred

Position: Senior Accounts Executive

Reports to: Group Finance Manager

Responsibilities:

- In charge of preparation of full set of accounts and accounting schedules;

- Handle audit and tax (including GST) filings and ensure deadlines are met;

- Assist in treasury management (credit, treasury, foreign currency, interest rate);

- Credit control and monitoring, improve debtor turnover days, minimize delinquent receivables and ECL;

- Budgeting, supporting internal customers & superiors with robust data analysis to aid decision making;

- Enforce the Group’s Finance Policy & Procedures (“FP&P”) within the Company;

- Assist in review of compliance by subsidiaries to Group’s FP&P;

- Liaise with internal and external auditors, tax agent, bankers and other professionals;

- Coach and provide guidance to juniors;

- Support management in ad-hoc tasks.

Requirements:

- Degree in Accountancy or ACCA;

- Minimum 5 years of experience handling full set of accounts;

- Experience in FP&A work;

- Proficiency in SAP is advantageous;

- Experience working in listed entity preferred;

- Having experience in audit and assurance is preferred;

- Good communication skills, a team player, customer-oriented and analytical.

Job Scope:

• To carry out full-time site supervision as RTO as required under the Building Control Act & Regulations
• Contract period is 35 month to cover the construction of an mega warehouse development at Tuas Terminal
• Design & Build contract. Contract start date: Tentatively Oct 2024
• Only 1 RTO position to be filled

Remunerations:

• In addition to monthly salary, AWS will be provided upon 12th month & 24th month of service
• 3 months of gratuity will be provided upon completion of project.
• Overtime allowance povided but capped at a reasonable limit. Details to be discussed

Job Requirements:

• With valid RTO certificate issued by IES
• Minimum 5 years working experience in building works supervision

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Responsible for operation of Singtel Fiber Testing and Fiber Rectification work for various customers.
• Able to perform fiber testing with handheld equipment OTDR, Power Meter and Light Source, CD/PMD and other fiber tools.
• Able to work in various environments such as Data Centers, commercials and HDB MDF Room and Rooftop.
• Progressively update direct supervisor on daily work assignment and update relevant documentation.
• Required to be activated after office hours when necessary to rectify faults related to consumer services (Dark Fiber, GPON and other products).

Skills for Success:

• Nitec/Higher Nitec in Electronics Engineering/Telecommunications or in relevant field.
• 2 years of working experience.
• Possess Class 3 driving license.
• Able to work during non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults.
• Good working knowledge of PC applications such as MS Word, Excel, PowerPoint.
• Good communication skills, keen to learn and a team player.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

• Part Time $12 / Hour (Working from 9AM-1PM)
• Full Time: $1800 - $2000 (9AM-6PM)
• WFH: $70 / Claim (15-30 Claims per Month)
• Working Location : Kaki Bukit

Job Scope:

• Handle large Volumes of data and reports
• Ensure accuracy of computations within each claim form and across related forms
• Responsible for indexing, and verifying records accurately.
• Complete all daily tasks including the closing of the daily transaction.
• Submit Daily report to client (including preparation of the content for the report).
• Prepare purging report with RMA IT for the submission.
• Maintain accurate records including quality assurance, conversions, and tracking of documents.
• Transcription of records.
• Perform BCP with the team to achieve good result, include testing of the system and application at BCP site.
• Verify data of application details or appeal assessment.
• To provide assessment and recommendation on appeals.
• Other ad-hoc duties as assigned on the project.

Requirements:

• At least Diploma or Experience in Bill / Claim Processing
• Proficient in Microsoft Office (Outlook,Excel, Word)
• Strong attention to detail and accuracy
• Able to work under pressure to meet deadlines and meticulous

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description & Requirements

• Able to handle full set of Accounts.

• Able to handle AR / AP and bank reconciliation.

• To perform accounts-related data entry and other general accounting duties.

• Assist to prepare weekly cash flow report and monthly financial report.

• Perform month-end closing & monthly reconciliation report.

• Perform other ad-hoc assignments as and when required.

Requirements:

• LCCI Diploma or equivalent

• Minimum 2 years of relevant work experience.

• Knowledge in ERP/ Easpac Accounting System system a plus, but not

1) Accounts & Admin Officer

JOB SCOPE:

· Monthly Bank Reconciliation

· Monthly Suppliers’ Statement reconciliation

· Matching and posting of suppliers’ invoices.

· Process Suppliers’ credit applications

· Process Suppliers’ payment

· Admin Duties

· Receptionist

· Multi -Tasking required

· Ad Hoc duties as assigned

REQUIREMENTS:

· Min GCE ‘O’ level in accounting or equivalent

· At least 1 - 2 years of experience in accounting

· Only Singaporean and PR need apply ( No quota for foreigner)

· Be able to start work at short notice

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.125 Days Work Week (Mondays to Fridays: 0900 hrs to 1815 hrs /One Saturday Per Month: 0900 hrs to 1300 hrs)

Job Description:

This is a full time role for an Accounts Payable Executive located in Ubi Road. Our client is in the automotive industry. You'll be responsible for circulating suppliers' invoices to various departments for verification and approval before posting. You'll also prepare payments for suppliers and perform monthly reconciliations of creditors' statements of accounts. Additionally, you'll assist in preparing journal entries for the monthly closing of accounts and handle any other duties as assigned.

Qualifications:

• A minimum of NITEC or certificate in Accounting, Business Administration or equivalent.
• Experiences in using Kerridge Commercial Systems will be advantage
• Preferably with at least 2 years experience in related field.

Job Responsibilities:

• Handling bunkering tanker cargo operation
• Monitoring Vessel arrival
• Liaising with agent or Terminal for delivery and loading schedule
• Preparing monthly report

Job Requirements:

• Able to perform shift duties
• Able to work independently, mature and team player
• Able to start work immediately and with relevant experience is an added advantage
• Must possess the latest 2 days Advanced SS600 & SS648 certificates or 1 day SS648 cert (if you possess the old Advanced SS600 & TR48 certificates)

Key Responsibilities:

· General

• Attend to all incoming phone calls and transfer them accordingly to the respective personnel
• Ensure all daily routines such as collection, checking receiving of mails are done
• To attend to visitors and interviewees
• To perform data entry for logs and records
• Filing of records and documents in an organized manner
• Prepare meeting minutes and documentation required from time to time
• Provide and responsible for full spectrum of administrative support for various departments
• Overall responsibility to manage and execute a range of administrative functions for the smooth and safe operations in the office, making contingency plans to avoid disruption to office services
• Ensure appropriate follow-through on administrative and support actions, decisions and commitments made by Management by working with parties responsible for implementation
• Ensure all administrative records and logs are up to date
• Ensure all administrative reports are done and submitted on time

· Business Development

• Preparation of quotations, work orders and client contracts
• Liaison with clients, attending to their requests and answering enquiries
• Ensuring client contracts are up to date and following up with clients 3 months prior to contract expiry for renewal purpose
• Ensure Company Profile is updated
• Ensuring all certifications and licenses of the Company are up to date and renewed on time
• Ensure that all sales enquiries; tenders; quotations to customers; pre-contractual customer services; contract agreement; sales-related appointments; as well as sales and contract-related complaints are attended to
• Manage and document important sales and contract related correspondence
• Monitor information relating to customer perception and customer satisfaction as to whether the company has fulfilled customer requirements. In the said aspects, obtain feedback from customer on successful completion of each service encounter
• Ensure that updating and maintenance of the department’s file systems and documentation is carried out effectively

· Human Resource

• Maintain and update all employee database (iREP)
• Designate UIN to each freelancer and employee
• Organize a filing system for important and confidential employee documents (e-file & p-file)
• Attend to security applicants and liaise with Operations Team / HR with regards to offer and deployment
• Responsible for gathering necessary paperwork with the new hires before their start date (all documentation)
• Ensure PLRD notification and cessation for employment are done in accordance to PSIA time frame
• Ensure inactive staff are removed from the active list in PLRD
• Ensuring the OJT-Induction Form is returned within 14 days of deployment
• Monitor, record and report updating of particulars and site movement
• Monitor staff emplacement and update contracts and PLRD accordingly
• Ensure all HR related records and logs are up to date
• Ensure all HR related reports are done and submitted on time

· Logistics

• Ensure that new employees are issued with relevant logistics and ceased employees have returned all Company issued items
• Attend to all logistics requisitions from Sites and HQ Staff
• Sourcing and maintaining inventory management for all items in the office and all sites. Ensuring all inventory records are up to date
• Sourcing, engaging and liaising with vendors / suppliers / contractors as needed
• Resolve supply, quality, service, and delivery issues with supplier / vendor / contractor
• Responsible for daily operational purchasing needs such as planning, issuing and receiving
• Ensure all logistics records and logs are up to date
• Ensure all logistics reports are done and submitted on time

Key Requirements:

· Proven admin experience preferred, preferably in security or related industries.

· Candidates without prior experiences are welcome to apply.

· Knowledge of office management systems and procedures.

· Result and service-oriented individual who possesses initiative and good communication skills.

· A proactive team player but with the ability to work independently in challenging projects and timelines.

· Enthusiastic with a “can-do” attitude

Company Description

QSS Safety Products is a safety solutions provider for the workplace and household with a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as the UAE, Fiji, and Spain. Our vision is to be Asia's most reputed comprehensive safety solution provider for the workplace and household.

Overall Objectives

Maintain the highest level of customer satisfaction based on business interest and administration. Deliver customer service support to internal and external overseas & local customers to ensure overall customer satisfaction. Promptly process all enquiries, orders, and customer complaints with solutions and company interest.

Core Responsibilities

• To manage and be attentive to priority overseas sales matters and after-sales service. Provide strong support to business development in achieving business development sales targets and higher growth.
• To handle daily inbound calls efficiently to promote customer care and to help customers resolve their queries.
• To handle walk-in customer enquiries in an ethical and informative way to promote QSS’s products, and process the necessary document required.
• To make telesales calls from the company database periodically to promote QSS products. Otherwise, support the field sales team by channelling quotations to clientele upon their request.
• To liaise priority with overseas customers and shipping agencies, prepare and process sales orders, shipping documents and other related documents to complete the shipment.
• Coordinate sales activities with overseas customers and the other relevant departments to ensure prompt and accurate delivery of goods.
• To develop a good rapport with overseas and local customers, be knowledgeable of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• To give appropriate, relevant and accurate information to customers. Advise and update customers on inventory, packaging and delivery schedules.
• To be proactive in returning all phone calls and updating any request made by the customers into the system to complete the task without fail.
• Updating of new and required information given by customers such as new product purchase, change of address, person in charge, etc. To ensure an accurate record of required customer information in the system.
• Any other ad-hoc duties assigned by the immediate manager.

Job Requirements

• `O` level in any discipline or relevant experience in sales and marketing.
• Minimum 3 years working experience in the customer service industry.
• Good interpersonal skills and customer service orientated.
• Competent in Microsoft Office
• Efficient for both English and Mandarin.
• Excellent communication skills and ability to work independently or with minimum supervision.
• Analytical, creative and good problem-solving skills
• A good Team player.

Key Deliverables

• Perform customer service efficiently and effectively. Maintain a higher level of customer satisfaction.
• Analyze and rectify customer concerns using established procedures, and devise programs to improve on existing customer service to the customer before the company's interest.
• Attentive to customer’s complaints, and needs and providing the best knowledge solution.

If you are interested, please submit your resume with your expected salary through the submission link.

What are the advantages of working for our company?

• Opportunity for Training and Career Growth
• Harmonious Culture and Working Environment
• Performance recognition rewards
• Team-bonding activities
• And many more!