Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

Job Highlights

• 5 days work week, Mon - Fri
• Staff Benefits
• Work-Life Balance
• Friendly and positive working environment

Responsibilities :

• Handle Full / Partial set Accounts and other adhoc duties.
• Monthly preparation of final accounts, audit and tax schedules.
• Preparation and submission of GST returns.
• Liaise and negotiate with company bankers & auditors.
• Proficient in Microsoft Office Excel & Words.

About the Role:

· Perform warehousing and operations related administrative duties, including transactional processing in system, and reporting.

Roles and responsibilities:

Operations

· Responsible for inbound receiving and put-away, outbound order pick and pack, and value-add operations.

· Value-add

o Perform physical packaging of equipment from returned consignment and put-away after completion.

o Labelling of new training models and other equipment for easy identification.

o Perform physical replacement of dirtied/damaged packaging materials, such as carton boxes and zip-lock bags.

· Perform system processing, such as transaction posting, uploading of documents, and generate delivery/collection document.

· Liaise with transporter for delivery/collection arrangements.

· Liaise with Operations Support on orders matter.

Stock Count

· Participate in periodic cycle count and, when necessary, full stock-take – performing physical count or stock reconciliation as assigned by Team Lead.

Performance

· Meeting set KPI targets.

· Strict Compliance with OSP QMS and maintain zero non-conformance.

Other Tasks & Responsibilities

· Maintain proper housekeeping in the warehouse.

· Responsible for proper maintenance and serviceability of operations equipment.

· Support in team/department level projects when necessary.

· Any other duties as assigned by the Team Lead or Manager.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Minimum GCE ‘N‘/‘O‘ Level, preferably with formal training in warehousing or logistics management.

· Good knowledge of warehouse processes.

· Hands-on, meticulous and a keen learner.

· Take initiatives at work.

· Good interpersonal skill.

· Good team player.

· Able to work indepently with minimal supervision.

· Good verbal and written communication.

· Ability to operate material handling equipment including pallet jack and electric order picker.

· Ability to lift heavy loads of up to 25kg.

· Knowledge of GDPMDS standards will be an advantage.

· Working knowledge in Sales Force system will be an advantage.

· Working knowledge in MS applications including Excel, and Outlook.

· Minimum 2 year working experience in warehousing.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

Job Description

The job involves the supervision of MRT projects Cross Island Line.

For those with less than the specified 3 years of relevant experience, training will be provided.

Job Requriements

RTO shall have diploma in the civil/structural discipline or National Certificate in Construction Supervision (NCCS) or equivalent and accredited by and registered with IES/ACES with minimum 3 years relevant experience in supervision deep excavation/ basement works.

- MRT experience will be an advantage.

- To assist RE & SRE to monitor all site activities

- Willing to work on night & rotation shifts

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Our Client is a Singapore Social Worker Agency

Job Description:

• Interview service users and assess their current condition, needs, strengths and weaknesses
• Address each case as a unit and set tailored measurable goals
• Monitor and evaluate clients’ progress and modify treatment plans accordingly
• Offer information and counseling on the best course of action during sessions
• Maintain accurate records and report on clients’ status
• Act as a key-worker and cooperate with multidisciplinary teams
• Refer clients to community services to help them in recovery
• Handle Physical and Virtual Safety Checks

Requirements:

• Any qualification
• Prior experience in Social Services would be advantageous.
• Working knowledge of social theories and practices
• Social perceptiveness and empathy
• Ability to build and maintain professional helping relationships
• Ability to converse in additional languages and/or dialects is preferred.
• Strong command in English is a must

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Responsibilities:

• Assist in day-to-day financial control, accounting and reporting functions in compliance with approved accounting regulations, standards and practices.

• Responsible for preparing financial and management reports.

• Able to handle full set of accounts and monthly / yearly closing.

• Able to handle GST and corporate tax matters

• Liaise with auditors.

• Any other duties that may be assigned

Requirements:

• Degree in Accountancy or equivalent

• Experience in handling full set of accounts

• Must have at least 3 years’ experience in construction/real estate industry is a plus

• Self motivated, results oriented and multi-task

• Familiar with Accpac Accounting software preferred

• Meticulous with a flair for figures, independent & organized, team player, with initiative & resourceful

• Great working attitude and being able to work well in a team

• Good Communication skill

Responsibilities:

• Assist in day-to-day financial control, accounting and reporting functions in compliance with approved accounting regulations, standards and practices.

• Responsible for preparing financial and management reports.

• Able to handle full set of accounts and monthly / yearly closing.

• Able to handle GST and corporate tax matters

• Liaise with auditors.

• Any other duties that may be assigned

Requirements:

• Degree in Accountancy or equivalent

• Experience in handling full set of accounts

• Must have at least 3 years’ experience in construction/real estate industry is a plus

• Self motivated, results oriented and multi-task

• Familiar with Accpac Accounting software preferred

• Meticulous with a flair for figures, independent & organized, team player, with initiative & resourceful

• Great working attitude and being able to work well in a team

• Good Communication skill

Responsibilities:

• Assist in day-to-day financial control, accounting and reporting functions in compliance with approved accounting regulations, standards and practices.

• Responsible for preparing financial and management reports.

• Able to handle full set of accounts and monthly / yearly closing.

• Able to handle GST and corporate tax matters

• Liaise with auditors.

• Any other duties that may be assigned

Requirements:

• Degree in Accountancy or equivalent

• Experience in handling full set of accounts

• Must have at least 3 years’ experience in construction/real estate industry is a plus

• Self motivated, results oriented and multi-task

• Familiar with Accpac Accounting software preferred

• Meticulous with a flair for figures, independent & organized, team player, with initiative & resourceful

• Great working attitude and being able to work well in a team

• Good Communication skill

Responsibilities:

Administrative Functions

a. Ensure cleanliness and orderliness in the reception area.

b. Handle, prepare, and verify relevant documents, including maintaining and updating records, compiling statistics, filing, and drafting/responding to correspondences.

c. Carry out ad-hoc tasks as assigned by the Administration Manager.

Reception Duties

a. Provide counter services and handle general inquiries.

b. Answer and manage phone calls.

c. Handle incoming parcels, mails, and emails, including receiving deliveries and coordinating distribution to the appropriate parties.

d. Manage inquiries and coordinate with parents, teachers, vendors, and other relevant parties.

e. Attend to unwell students in the 'sick bay' and coordinate with the teacher in charge or parents until the student is back to class or sent home.

f. Assist walk-in visitors (parents, vendors, etc.) and students at the General Office.

Requirements for Ideal Candidate:

Min. G.C.E ‘O’ Level

Pleasant, meticulous and good interpersonal skills

Able to multi-task and work independently.

Knowledge of MS office

Preferably with 2 years of experience in administration work and customer service.

Candidates who are trained in First Aid will have an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Working hours:

- 2 to 3 weekdays per week

- 4 hours shift

- $12 to $15 per hour

Job description:

- Manage job postings

- Shortlist candidates

- Schedule interviews

- Flexible hours and schedule

- Screening resumes to determine which candidates meet the minimum requirements.

- HR experience preferred but not necessary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and ensuring the smooth operation of our car park facilities.

Key Responsibilities:

Customer Service:

• Act as the first point of contact for customer inquiries, feedback, and complaints regarding the site and car park system.
• Provide accurate and timely information about car park rules, regulations, and procedures.
• Demonstrate excellent problem-solving and conflict resolution skills to ensure customer satisfaction.

Operations:

• Assist with traffic flow management during peak hours to maintain a safe and efficient parking experience.
• Perform routine checks on EPS equipment and promptly address any minor malfunctions.
• Ensure compliance with all car park policies and regulations.

Additional Tasks:

• Complete any other tasks assigned by the supervisor to support the overall operations of the car park.

Qualifications and Skills:

• Strong customer service skills and a passion for delivering exceptional service.
• Ability to troubleshoot basic technical issues effectively.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and work under pressure.
• Flexibility to work varying shifts, including weekends and holidays.

Job Description:

Provide recruitment support for all levels of staff including:

• Job advertisement posting;
• Screening resumes to determine which candidates meet the minimum requirements;
• Conducting interviews to narrow the number of potential candidates who will be interviewed by the hiring Director;
• Conducting reference checks by verifying employment information and contacting the professional and personal contacts provided by the candidate;
• Schedule interviews for hiring Director via online or face to face.

Requirements:

• Preferably Entry Level specialized in Human Resources or equivalent;
• Excellent communication skills;
• Training will be provided for candidates with minimum experience.

First round of interview will be held via zoom.

Location: Jurong West

Requirements:

• Diploma in Science or its equivalent
• At least 1 year of experience supporting school operations.
• Preferred experience as a lab assistant in science laboratory school environment.
• Experience in creating digital resources such as presentations and videos according to Science Experiential Learning Experiences using powerpoint.

Scope of works:

• Preparation of resources / materials for Science laboratory activities and enrichment programme.
• Label and keep records of teachers’ desk copies, reference books, lab apparatus and chemicals
• Pack and organise the resources in the Science Rooms.
• Ensure lab equipment, materials and specimens are in good working conditions.
• Conduct stock-take at least twice a year and Maintain a stock book.
• Ensure safety of pupils in the Science rooms. Report any incident to Science HOD.

We are looking for a detail-oriented Accounts Executive for our ASEAN operations. You will manage Accounts Receivable and Accounts Payable, process staff claims, prepare quarterly GST reports, and assist in financial closings. Collaborating with the Finance Manager, you will support financial insights and audits. If you're proactive and organized, we invite you to join our team!

Essential Functions

• Manage Accounts Receivable (AR): Handle customer communications regarding sales invoices and collections, record sales and collections transactions, and send statements of accounts to customers to facilitate collection efforts.
• Manage Accounts Payable (AP): Communicate with suppliers regarding invoices and payments, record supplier invoice and payment transactions, and validate Purchase Orders against received invoices.
• Deliver Results: Ensure timely and accurate service delivery to both internal and external stakeholders.
• Process Staff Claims: Manage and process monthly staff expense claims efficiently.
• Prepare Quarterly GST Reporting: Compile and prepare GST reports in accordance with regulatory requirements.
• Assist in Periodic Closings: Contribute to monthly and quarterly closing activities, including bank reconciliations, AR and AP aging reports, and balance sheet schedules.
• Complete Scheduled Tasks: Ensure all daily, weekly, monthly, quarterly, and annual tasks are completed on time.
• Follow Internal Procedures: Ensure compliance with internal processes and assist in improving standard operating procedures (SOPs).
• Maintain Financial Records: Ensure proper and timely filing of all financial data and documentation.
• Support the Finance Manager: Assist with local financial statements, audits, and variance analysis as required.

Required/Preferred Education and Experience

• Diploma / Degree holder in Accounting or its equivalent
• Proficient in Microsoft Excel
• Oracle experience is preferred
• Able to work independently and in a team, responsible and positive work attitude
• Organised, results-oriented and able to work under pressure

Job Description

• Handling incoming and outgoing calls pertaining to residents' queries / feedback;
• Assist in cases creation in the system;
• Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;
• Liaise with other team members from other departments pertaining to the feedback or queries cases;
• Any other duties assigned by the supervisor.

Job Requirements

• Must possess clear speaking voice and strong verbal communication skills;
• Proficient in English and/or other language / dialect to converse effectively with residents in Singapore;
• IT savvy;
• Able to work independently and also a team player;
• Fresh graduates with no work experience are welcome to apply as training is provided;
• Working Hours :4 Weekdays between Mondays to Fridays either 8am to 1230pm (for AM shift) OR 1230pm to 5pm (for PM shift) including 1 OFF day and Every Saturdays: 8am to 1pm.

Only shortlisted candidates will be notified.

Job Descriptions

• Data entry to all entities
• Handle suppliers invoices
• Invoice to customers
• Handle onlilne Sales and Charges
• Prepare Payment Voucher with supporting documents for verification & approval, create online payment transactions for internet banking
• Prepare Receipt Vouchers for incoming funds
• Journal entries for Intercompany transactions, ensure the balances tie
• Checking SOA from Supplier / Vendor
• Journal for contra, depreciation, prepayment, accruals, warranty
• Ad-hoc journal
• Download Bank Statements Daily
• Submit payment voucher for approval
• Scan approved payment vouchers for Bank Approval
• Checking of purchase requisition forms
• Prepare purchase order forms
• Monthly Schedules - Balance Sheet Items
• Fixed assets schedule
• Monthly bank reconciliation
• Maintain proper filing of all documents
• Stock take, inventory spreadsheet
• Cashflow management
• Assist to search / collate document / information as and when required

Key Requirements:

• Candidates must possess a diploma or equivalent qualification
• Minimum 2 years of relevant accounting/finance experience
• Experience in a computerized (Autocount) accounting environment is preferred otherwise training is provided
• Good communication skills and being a team player
• Good working attitude and willingness to learn
• Meticulous, reliable, and independent
• Must be able to converse in both English and Mandarin. (to liaise with the Mandarin-speaking associates)
• Ability to deliver under tight schedules

Position Overview:

We are seeking an experienced and dynamic Accounts Manager to join our team. The Accounts Manager will oversee all aspects of the accounts department, ensuring accurate financial reporting, compliance with regulations, and effective management of financial resources. The ideal candidate will have a background in auditing, experience managing staff, and a strong understanding of accounting principles.

Responsibilities:

1. Manage and oversee the daily operations of the accounts department.

2. Ensure timely and accurate preparation of financial statements, reports, and budgets.

3. Conduct regular audits to ensure compliance with internal policies and external regulations.

4. Develop and implement accounting procedures to improve efficiency and accuracy.

5. Coordinate and liaise with external auditors, tax consultants, and regulatory authorities.

6. Supervise and mentor accounts staff, providing guidance and support as needed.

7. Review and analyze financial data to identify trends, variances, and opportunities for improvement.

8. Collaborate with other departments to support business objectives and initiatives.

9. Participate in strategic planning and decision-making processes related to financial management.

Requirements:

1. Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

2. Minimum 5 years of experience in accounting or auditing roles, with at least 2 years in a managerial capacity.

3. Strong understanding of accounting principles, financial reporting standards, and regulatory requirements.

4. Proven track record of managing audits and ensuring compliance with internal controls.

5. Experience with financial analysis, budgeting, and forecasting.

6. Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

7. Detail-oriented, analytical mindset, with a focus on accuracy and problem-solving.

8. Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Job Description:

• Performs data entries, prepares, and assists in day-to-day operations in accounting
• Handle payment processing by receiving, verifying, and reconciling invoices.
• Identify any irregularities and perform fact-checks during invoice processing.
• Participate in regular cash audits and inventory stocktakes at our retail outlets
• Perform financial-related administrative matters (proper document records keeping etc)

Job Requirements:

• Diploma in Accounting or its equivalent
• 1 year of relevant working experience (Candidates with no relevant working experience are also welcome to apply as on-the-job training will be provided)
• Proficient in Microsoft Excel
• Organised, meticulous and able to work within deadlines

Responsibilities:

• Lead, direct and manage a team that delivers consistent high level service quality and customer satisfaction
• Resolve critical or escalated issues arising from the operations
• Plan and monitor team schedule to ensure adequate manpower to support operational demands and business objectives
• Manage and oversee administrative functions to ensure that all paperwork is processed efficiently and in a timely manner and meet all compliance requirements
• Motivate staff and develop effective working relationships with peers and customers
• Train and certify new employees on all performance standards and provide career development opportunities through training
• Help to conduct annual performance reviews for all employees within department
• Address all employee performance problems promptly and directly in accordance with company personnel policies and procedures
• Assist the operation manager in day to day operation of the warehouse

Requirements:

• Minimum 3 years of experience in logistics industry
• Minimum 2 years of supervisory experience
• Experienced working in a dynamic environment
• Possess strong warehousing experience in leading a team
• Prepared to be hands-on when the situation calls for it
• Possess good communication and interpersonal skills
• Adaptable, enjoys working in a fast-paced, fast-changing environment
• Computer literate in MS Office and experienced in SAP/WMS would be an advantage

1. The ideal candidate for the role of RTO-Building should possess a minimum of five (5) years of experience as an RTO, with a focus on supervising works related to bored piling and temporary, including at least three (3) years of direct supervision experience.
2. A Diploma from a Polytechnic or equivalent qualifications is highly preferred for the RTO-Geo position.
3. Accreditation with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore is a mandatory requirement for the RTO-Geo role.
4. In addition to relevant qualifications and experience, the RTO-Geo must hold a valid certificate in the Building Construction Supervisors Safety (BCSS) Course.
5. The successful candidate for the RTO-Geo position should have developed and implemented a Risk Management Implementation Plan (bizSAFE Level 2) or its equivalent.
6. Proficiency in understanding and applying statutory codes, quality control procedures, and construction administration is essential for effective site supervision and progress reporting.
7. Strong analytical abilities, coupled with excellent verbal and written communication skills, are key attributes expected from the RTO-Geo.
8. The RTO-Geo should demonstrate competence in maintaining accurate and up-to-date site records tracking the progress of work.
9. Being proactive in identifying, addressing, and managing site issues while fostering a positive team spirit is a crucial aspect of the RTO-Geo's responsibilities.
10. Flexibility and willingness to work shifts are required for the RTO-Geo role to ensure effective site supervision and management.
11. Must be willing to work shifts as required.

Job Descriptions

• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings, and site instructions by the supervising qualified persons and project consultants.
• Check and supervise the work according to the contract documents and ensure that the methods, procedures and materials used comply with the prevailing statutory standards.
• Ensure that the contractors carry out their work in compliance with Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies.
• Liaise with the engineers on the review and approval of design calculations and drawings.
• Assist Engineer/ QPs in their supervisory and coordination duties.
• Review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site and progressively throughout the entire course of the project.
• Observe and comply with site safety, and submit all reports as directed and ensure that works are carried out in a safe and proper manner.

Requirements

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
• At least 1 Year of working experience in the related field is required for this position.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES.
• Required Skill(s): Microsoft Office, Autocad.
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course.
• Must be a team player with strong leadership, communication, and supervision skills.
• Immediate vacancy

Requirements:

• Under the Building Control Act, RTOs shall be accredited with Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Proficient in using Microsoft Word, Excel and PowerPoint.
• To carry out supervision and inspection of the works to ensure that works are constructed in accordance to contract specifications and drawings
• At least 4 years relevant working experience in HDB BTO Project as RTO.
• Preferably need to complete one full cycle of BTO project Under consultant Side.
• Job Duration : 30-36 Month
• Job Location : Punggol, Tampines, Kallang

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Management Assistant Officer will be primarily responsible for assisting in the administration of the scholarships and bursaries offered at NUS College. The job scope includes evaluating applications, coordinating selection committees, and ensuring effective communication with students on the award and disbursement of scholarships and bursaries. The ideal candidate will have an excellent attention to details, a strong understanding of financial aid processes, and superb organisational skills.

Duties and Responsibilities

• Programme Management: Assist in the entire lifecycle of scholarships and bursaries, from application to disbursement, ensuring compliance with institutional policies and funding requirements.
• Application Processing: Review and assess scholarship and bursary applications, ensuring accurate and timely evaluation in accordance with established criteria.
• Committee Coordination: Organise and facilitate selection committees, guiding evaluation processes and ensuring transparent decision-making.
• Communication and Outreach: Publicise scholarship and bursary opportunities to current students through internal communication platforms.
• Advising Students: Provide guidance to students regarding scholarship and bursary options, eligibility criteria, and application processes; assist with resolving any issues or inquiries.
• Data Management: Maintain accurate records of applications, awards, and disbursements; maintain strict confidentiality of information on hand; generate reports for internal stakeholders and funding bodies.
• Collaboration: Work closely with the NUSC Development team to provide information for the purpose of donor engagement.
• Facilities Management: Respond to and assist with booking requests received and submit bookings of facilities overseen by the Student Life team via the Facility Booking System.
• Other Duties: Assist/back-up other Student Life team members administratively.

Qualifications

• Polytechnic Diploma or equivalent preferred, with at least 3 to 5 years of working experience.
• Meticulous, analytical, organised, resourceful, independent and enjoy challenges.
• Comfortable dealing with numbers
• Proficient in Microsoft Office applications, particularly in Microsoft Excel.
• Excellent interpersonal and communication skills, both written and verbal.
• Mature and adaptive and able to interact well with all levels of stakeholders.
• Must be a team player with the ability to build a collaborative working relationship with people at all levels.
• IT savvy and must be receptive to learning new systems and processes.
• Experience in the administration of scholarships, financial aid administration, or higher education is not required but preferred.

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous