about the company
Our Client is a renowned Private Bank with global footprints.

about the job

• AML Onboarding and Periodic Review: Conduct thorough Anti-Money Laundering (AML) reviews for high-risk clients during onboarding and subsequent periodic reviews.
• Transaction Monitoring: Review and investigate alerts escalated by the transaction monitoring team, identifying potential suspicious activities.
• Investigation and Reporting: Investigate suspicious activities, gather relevant evidence, and document findings for regulatory reporting purposes.
• Compliance and Regulatory Advice: Provide guidance and support to business and support functions on compliance with AML regulations and best practices.
• Regulatory Awareness: Stay current on new and evolving financial crime regulations and assess their impact on the organization

skills and experience required

• >3 years of compliance experience
• Understanding of Private Banking environment
• Team player
• Ability to multi task
• Good time management skills

To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609 | R21100955)

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Responsible for all key aspects of AR function
• Record of Export Bills from customers.
• Review on AR aging and prepare monthly sales report and AR report.
• Maintain cashbook for transactions and perform month end reconciliation.
• Record and maintain trade finance transactions in Excel.
• Checking on invoices for trading transactions and perform posting of invoices into accounting system.
• Prepare journal entry, Audit, GST filling
• Prepare quarterly management report to banks.
• Prepare Statistic Survey from government as and when required.
• Participate in ad-hoc projects as assigned.

Requirements:

• Advanced Diploma and above.
• 3 years and above and related working experience
• Knowledge of Trade Finance will be an advantage.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

The successful applicant will work as part of the library team assisting in the general administration of the library and care of its resources including the cataloguing of library resources, running the circulation desk, and creating a welcoming and well-ordered environment. They will encourage students’ curiosity and independence when using the library space.

Requirements:

• Minimum Diploma holder or equivalent (advantageous to have skills and qualification in Library & Information Studies)
• Good organisational, interpersonal and customer service skills
• Proficiency in library related technologies (software and hardware) and Microsoft Office Applications
• Good research skills or an interest in design & technology in a library setting will be an added advantage
• Experience working with students aged 11 – 18 in an international school context would be an added advantage
• Able to work independently as well as a good team player with good initiative

Key Responsibilities

1. Provide and manage information, resources and services that satisfy the varied needs of our users

· Be familiar with the automated library resources management system and use the different modules confidently, including circulation, cataloguing and stock taking.

· Support the Head of Library to provide quality customer and information services for patrons in both the library’s online and off-line environment.

· Work any work shifts allocated in the Senior Library, including a twice-monthly late shift, as circumstances require.

2. Create a safe, stimulating and aesthetically pleasing environment for our community

· Maintain the physical environment throughout the day and help create an atmosphere conducive to the effective use of the library.

· Collaborate with other Library team members to offer activities/special events and help maintain the library’s display areas and online presence.

· Build a positive rapport with students; treat them with care, understanding and respect; support their learning.

· Be proactive in managing student behaviour in compliance with the school’s code of conduct.

· Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

3. Promote a reading culture and provide opportunities for users to engage in literature enrichment activities

· Support and promote a reading culture in the library by becoming familiar with resources and participating in author visits.

4. Collaborate with teachers in designing strategies that develop information literacy skills

· Develop own skills in information literacy and help those in the Tanglin community conform to school referencing standards.

· Work with individuals or small groups to enhance their information literacy skills.

5. Maintain a perspective of the whole school within the international community.

· Maintain the school’s standards regarding professional dress and behaviour.

· Work with the Head of Library to become involved in whole school activities.

· Develop an awareness of the library programme and the curriculum it supports.

· Understand the need to support students, teachers and parents as patrons of the library.

6. Embrace the Learner Profile for students, staff and the Tanglin community

· Collaborate with members of the Library team to ensure a smooth co-ordination of tasks.

· On an annual basis complete the Review and Development exercise and undertake identified development opportunities.

· Adopt a lifelong learning approach, participate in Professional Development opportunities and share expertise.

· Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

7. Technology

· Operate and maintain library technologies including websites, social media and curation tools, as well as design and technology related tools from the library’s makerspace.

· Participate in continuing professional development to remain current with library related technologies.

Personal Attributes

· Have a positive attitude towards the students, teachers and the Tanglin Community.

· Pleasant disposition with excellent interpersonal skills, organisational and communication skills.

· Able to work independently as well as a good team player with good initiative.

· Have a disciplined approach to timekeeping and attendance.

· Maintain a standard of personal presentation in keeping with the role.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff nd volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5-day week with annual leave entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Work together as Cash & CS Officer to support our client in their day-to-day operation on ground. The Officer will support the members of the public by providing customer service, problem solving, and to assist in managing of the transaction payment methods pertaining to Vehicle Entry.

• Lead the development and execution of ARP product strategies, ensuring alignment with business objectives and driving portfolio growth.
• Spearhead digitization efforts, optimizing risk-reward processes and enhancing operational efficiency through innovative solutions.
• Conduct market research and analysis to identify trends and opportunities, while developing targeted marketing materials to drive acquisition channels.
• Provide product training for internal and external stakeholders, fostering strong relationships with channel partners and associations.

Requirements:

• Diploma and above
• At least 3 years of relevant working experience
• Proficient in Salesforce/Business intelligence (BI) tools/analytical software.
• Knowledge of ARP, commercial lending and trade products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Duties & Responsibilities:

· Keeping up with all the email correspondence

· Meet and greet premium guests who check in at Guest Services Lounge for their flight;

· Manage feedback received from guests in person, via call and email;

· Collate compliment / complaint / feedback statistics into monthly reports;

· Perform rotating shift work;

· Assist Operations Team when required;

Any other duties as assigned by superior

Qualifications, Knowledge & Experience:

· GCE ‘O’ or ‘A’ Levels or its equivalent;

· Minimum 2 yrs of relevant working experience in similar role in customer service;

· Excellent communication and interpersonal skills;

· Pleasant and outgoing disposition;

· Proficient in MS office & Internet.

A multinational preschool organization, committed to providing high-quality early childhood education in a supportive and inclusive environment.

• Perform full spectrum of accounts receivable.
• Responsible for timely and accurate billing of invoices, debit/credit note, etc.
• Monitor outstanding accounts, follow up on overdue payments, and resolve any discrepancies.

Requirements:

• Diploma in Accounting
• At least 2 years of accounting experience handling accounts receivable.
• Detail-oriented with strong analytical skills.
• Ability to work independently and as part of a team.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Location: Ubi

In crises, Officers are in command. Because the difference between life and death depends on them making the right decisions in split seconds. This critical role requires you to have a warm heart that burns with desire to help turn disasters around.

Requirements:

• A Degree in any discipline
• Strong leadership and interpersonal skills
• Must pass PES A or B
• Minimum 'Pass' for IPPT

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Job Title: QMS Officer (ID4629)
Location: Gul Circle
Working Hour：Monday to Friday: 8.45am to 5.45pm
Salary: $2200-$2500


Role Summary:
• Management of certification, customer, and internal audits of the Quality System and product and service processes.
• Manages the control of Quality Management System (QMS) documentation.
• Management of suppliers with regards to supplier evaluation, development, selection, and supplier audits of the Quality System and product and service processes.
• Manages the control of Supplier Management System (SMS) documentation that is part of QMS.
Job Description:
• Management of certification and customer audits.
• Facilitation of internal and supplier audit program. Maintain internal / supplier audit schedule & assigning internal / supplier audit teams.
• Development and implementation of a training program for internal auditors.
• Review of internal / supplier audit reports.
• Conducting follow-up to verify closure of Quality Corrective Action Requests for internal, supplier & customer audits.
• Management of the Quality Corrective Action Request (QCAR) system.
• Ensures the quality controls & quality assurance programs and policies are maintained and modified regularly.
• Management of the control of QMS documentation.
• Assist process owners in development of procedures and work instructions
• Assist Superior in revision of the Quality Manual.
• Provide direction for control of customer supplied documents.
• Develops written documentation and procedures related to quality requirements and/or criteria.
• Support contract review process to ensure that Quality requirements are identified and communicated to the shop floor.
• Support of continuous improvement projects designed to identify and eliminate the root cause of non-conformances.

Job Requirement:
• A minimum 1 years' experience of relevant role in production environment.
• A team player and having a positive working attitude towards work challenges
• Responsible and able to work independently under minimal supervision

Work Hours : Monday – Friday, 8.45am - 5.15pm

Salary : S$3500 - S$3800

Location : Central

Duration : 1 year contract (convertible / renewable)

Job Responsibilities:

• Settlement arrangement (T/T, GIRO, Cheque issue etc.)

• Journal entries input for settlement.

• Non-trade payment workflow arrangement.

• Input of daily loan transactions in SAP and prepare interests settlement workflow.

• Enhancement of internal control and optimization for business processes by continuous review of current process and system utilization.

• Maintain stable daily operation by supporting other colleagues, other AP offices and affiliates.

• Other finance related issue and administrative work.

• Any other tasks as assigned.

Requirements:

• Diploma in related field

• Preferably with few years of experiences in settlement and LC operation

• Knowledge of SAP is an advantage

• Strong attention to accuracy and detail.

• Possess good presentation and problem-solving skills

• Possess effective communication skills and open-mindedness for good team player.

• Able to meet tight deadlines.

• Highly energetic, self-motivated and positive work attitude with high integrity.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/3200

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

The Company

My client is an established brand in its industry, keen to hire a confident, hands-on and agile Finance Leader to join as part of the company’s expansion plans. The successful candidate must have exposure in Retail business, able to support the company when it sets up new overseas entities and retail stores, handle cash flow management and evaluate franchise business model.

Requirements

• Retail/ B2C industry exposure, able to oversee full spectrum Finance
• Experience in setting up overseas entities
• Investor Relations experience in a listed company, ideally in the recent years
• Experience in M&A
• Exposure in supporting the set-up of new retail stores and/or establishing franchise arrangement can be helpful
• Proficiency in English and Mandarin as this role may work with Chinese-speaking stakeholders
• Experience in supporting the company in expanding to new markets can be helpful
• Traits: Hands-on, flexible, able to work with ambiguities, strategic, confident, able to work in a lean environment, able to front investors, banks and public, good communication skills

Budget

S$15,000 – S$20,000 per month + Bonus

Job Scope

Reporting to the Senior Executive Team and managing 1 direct report, you will oversee the full spectrum of Finance & Accounting activities. Responsibilities include monthly financial close processes, reporting, cashflow management, budgeting & forecasting, tax, treasury and audit. You will be responsible in ensuring compliance with statutory and GAAP requirements as well as to company accounting policies. You will also oversee corporate governance, internal control, and drive process improvement.

An important aspect is to handle Investor Relations, with an ability to deliver effective communication to investors about the company’s financial performance & strategies. You will build and maintain relationships with investors, present financial results, and respond to investors, media, analysts and bankers queries.

You will work closely with cross-functional stakeholders in driving KPI reporting and analysis to support business performance and expansion plans. You will support and provide advice on financial impacts, when setting up new overseas entities, and evaluate feasibility and ROI in setting up new retail stores and/or franchise arrangement.

The successful candidate is someone hands-on, confident, highly flexible and able to work in a lean and fast paced environment.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13067357, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

• Process payment vouchers and handle accounts payable tasks
• Manage posting and recovering of expenses
• Assist with audit confirmation requests from clients
• Responding to inquiries from different departments.
• Aid in bank reconciliation and diligently follow up to clear any unreconciled items.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• Minimum LCCI / Diploma in Accounting
• Minimum 2 years of working experience in similar capacity
• Good communication skills
• Proficiency in Microsoft 365
• A team player who is analytical, independent, meticulous and resourceful

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

115

0.5-month completion bonus

Remarks: previous staff worked for 3 years and left, long term role.

Immediate Starter preferred!

Job Description:

• Process Accounts payable invoices matching and verifying with Purchase Orders and good receipts to ensure compliance with SOX requirements and GST regulations
• Perform supplier reconciliation on a monthly basis
• Liaise with buyers and suppliers to resolve Invoice on-hold issues
• Other duties/ad-hoc tasks as assigned.

Requirements:

• Diploma in Accountancy
• 1 - 2 years of working experience in Accounts Payable
• Mandarin speaking candidate as s/he needs to handle China stakeholders and counterparts
• Good time management and comfortable to work in fast-paced environment
• Experience in using Oracle R12 or other Accounting systems and MS Excel will be an added advantage
• Good interpersonal and communication skills

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Drafting and assisting with legal documents, legal research or legal proposal.
• Monitoring and drafting of legal updates, business development and marketing efforts, including maintaining client lists and registers, sending of legal updates , event planning abd excutivion in resepct of seminars and updating of lawyer profiles and ranking lists.
• Management of deadlines and general support for all aspects of work
• Any other matters/projects that the management may require assistance with from time to time

Requirements:

• Diploma in Law/ Legal Studies
• Minimum 2 years of working experience in similar capacity
• Good command of English (verbal and written)
• Strong interpersonal skills, positive attitude and team spirit
• Good interpersonal and communications skills
• Able to work independently in a fast-paced environment.
• IT savvy, proficient in MS Office

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

66

Salary: Up to S$3500 based on experience and last drawn (Inclusive of transportation allowances)

Working Days: 5 days across Monday - Sunday (Based on roster, no picking of off days)

Working Hours: Up to 44 hours a week

Location: Clarke Quay / Novena/ Household Visits

Contract Period: Till end of Dec 2025

Job duties:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/3715

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Responsibilities:

• Ensure Export operations runs smoothly, and SOP compliant.
• Manage and co-ordinate the entire shipment process for customers.
• Implement and establish new processes for export / import operations.
• Review export / import operational procedures for continuous improvement, to enhance efficiency.
• Prepare KPI reports for customers & attend to Operation Review meetings when required.
• Plan / schedule space for all origin stations.
• To co-ordinate shipment closely with Customers and various department to ensure shipments executed correctly
• Monitor & ensure Customers make prompt payments.
• Rectify & resolve payment discrepancies.
• Observe & control daily operational issues to comply Customer’s requirements.

Requirements:

• Minimum 2 years of relevant experience in the industry.
• PC literate and has a customer centric attitude.
• Able to commit for weekends as part of regular hours due to operational needs.

Job summary:

You will join the ranks and be groomed to take on leadership roles in a heartwarming team, which courageously protects and saves lives for a selfless cause. You will be involved in paramedicine policy development and projects, and lead in operations to keep Singapore safe.

Requirement:

- A Degree in any discipline
- Strong leadership and interpersonal skills
- Minimum 'Pass' for IPPT

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9537

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Job summary:

In crises, fire and rescue officers are in command. Because the difference between life and death depends on them making the right decisions in split seconds. This critical role requires you to have a warm heart that burns with desire to help turn disasters around.

Requirement:

- A Degree in any discipline
- Strong leadership and interpersonal skills
- Minimum 'Pass' for IPPT

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9536

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

• Position: Customer Service Officer
• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities

• Onboarding of clients (customers & financial institutions)
• Work closely with front office on documentations required for account opening to ensure completeness
• Liaise with relevant team for the setting up of account in the system
• Maintain customer documentation both in hardcopy and imaging file
• Conduct KYC/AML/CFT checks on new client and periodical review on existing client
• Maintain and update client database, ensure data are accurately recorded in the system
• Keep abreast of regulatory, policy and procedural requirements
• Perform any other tasks assigned by superior/head of department

Requirements

• Bachelor degree/Diploma with related banking experience preferred.
• Possess positive attitude, pro-active and a team player
• Able to multitask, work under pressure and detailed oriented
• Proficient in MS Office application

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)