Job Specifications (HR / Accounts – Payroll Support)

· Tracking and monitor employees’ attendance, update leave record and claims.

· Prepare and execute the monthly employee payroll. This includes the monthly calculation and verification of work and overtime hours and to prepare the necessary documents for the annual income tax submission for all employees.

· Submission of Tax Clearance IR21.

· Prepare CPF E-submission.

· Preparation of IR8A form and personal income tax submission.

· Liaise and follow-up with school on student internship (Polytechnic and University)

Submit application and grant submission.

· Any other appropriate duties and responsibilities as assigned.

· Qualification: with LCCI Certificate / University graduate are welcome.

Email resume: [email protected]

Contact: 97266044 / 67552262 (Rosalind)

Enviroment: Dormitory

· Conduct patrols to monitor and prevent security breaches, theft, and accidents.

· Maintain a visible presence to enforce safety measures and deter potential threats.

· Investigate suspicious activities and respond to alarms promptly.

· Control access to the property and monitor employee and visitor movement according to established procedures.

· Enforce laws and regulations applicable to the property and report any violations.

· Take necessary actions to confront unauthorized individuals and violators of security protocols.

· Conduct regular checks of the property for maintenance issues and safety hazards.

· Collaborate with relevant authorities to address unlawful activities or emergencies.

· Prepare accurate written reports detailing daily activities, observations, and incidents.

· Inspect and test fire and security systems to ensure functionality.

· Implement emergency response plans as needed.

· Reports activities of residents pertaining to drug abuse, theft, alcohol intoxication, violence, peddling of contraband cigarettes.

· Updating of dormitory room list upon on-boarding and off boarding of workers.

· Report violation of dormitory house rules and files incident reports.

Job Requirements:

· Possess O Level or N Level or High school diploma or equivalent.

· Knowledge of state laws and regulations related to security.

· Familiarity with security operations and safety practices.

· Understanding of enforcement policies and procedures.

· Knowledge of safety equipment usage.

· Clean criminal history.

· Driving licence with own vehicle.

· Strong attention to detail and observation skills.

· Excellent verbal and written communication abilities.

· Demonstrated integrity and moral character.

· Reliability and dependability in fulfilling duties.

· Ability to remain calm and react effectively in emergencies and high-stress situations.

· Strong problem-solving and decision-making skills.

· Able to work night shift.

· Ability to meet physical requirements of the position.

Enviroment: Dormitory

· Conduct patrols to monitor and prevent security breaches, theft, and accidents.

· Maintain a visible presence to enforce safety measures and deter potential threats.

· Investigate suspicious activities and respond to alarms promptly.

· Control access to the property and monitor employee and visitor movement according to established procedures.

· Enforce laws and regulations applicable to the property and report any violations.

· Take necessary actions to confront unauthorized individuals and violators of security protocols.

· Conduct regular checks of the property for maintenance issues and safety hazards.

· Collaborate with relevant authorities to address unlawful activities or emergencies.

· Prepare accurate written reports detailing daily activities, observations, and incidents.

· Inspect and test fire and security systems to ensure functionality.

· Implement emergency response plans as needed.

· Reports activities of residents pertaining to drug abuse, theft, alcohol intoxication, violence, peddling of contraband cigarettes.

· Updating of dormitory room list upon on-boarding and off boarding of workers.

· Report violation of dormitory house rules and files incident reports.

Job Requirements:

· Possess O Level or N Level or High school diploma or equivalent.

· Knowledge of state laws and regulations related to security.

· Familiarity with security operations and safety practices.

· Understanding of enforcement policies and procedures.

· Knowledge of safety equipment usage.

· Clean criminal history.

· Driving licence with own vehicle.

· Strong attention to detail and observation skills.

· Excellent verbal and written communication abilities.

· Demonstrated integrity and moral character.

· Reliability and dependability in fulfilling duties.

· Ability to remain calm and react effectively in emergencies and high-stress situations.

· Strong problem-solving and decision-making skills.

· Able to work night shift.

· Ability to meet physical requirements of the position.

Enviroment: Dormitory

· Conduct patrols to monitor and prevent security breaches, theft, and accidents.

· Maintain a visible presence to enforce safety measures and deter potential threats.

· Investigate suspicious activities and respond to alarms promptly.

· Control access to the property and monitor employee and visitor movement according to established procedures.

· Enforce laws and regulations applicable to the property and report any violations.

· Take necessary actions to confront unauthorized individuals and violators of security protocols.

· Conduct regular checks of the property for maintenance issues and safety hazards.

· Collaborate with relevant authorities to address unlawful activities or emergencies.

· Prepare accurate written reports detailing daily activities, observations, and incidents.

· Inspect and test fire and security systems to ensure functionality.

· Implement emergency response plans as needed.

· Reports activities of residents pertaining to drug abuse, theft, alcohol intoxication, violence, peddling of contraband cigarettes.

· Updating of dormitory room list upon on-boarding and off boarding of workers.

· Report violation of dormitory house rules and files incident reports.

Job Requirements:

· Possess O Level or N Level or High school diploma or equivalent.

· Knowledge of state laws and regulations related to security.

· Familiarity with security operations and safety practices.

· Understanding of enforcement policies and procedures.

· Knowledge of safety equipment usage.

· Clean criminal history.

· Driving licence with own vehicle.

· Strong attention to detail and observation skills.

· Excellent verbal and written communication abilities.

· Demonstrated integrity and moral character.

· Reliability and dependability in fulfilling duties.

· Ability to remain calm and react effectively in emergencies and high-stress situations.

· Strong problem-solving and decision-making skills.

· Able to work night shift.

Ability to meet physical requirements of the position.

1. Front desk and telephone reception

• Answer telephone calls and direct to colleagues as appropriate
• Attend to enquiries from public (walk-in or telephone call)
• Receive clients and visitors

2. Finance administrative support

• Preparation of payment vouchers and claims
• Preparation of reports as required
• Banking and managing petty cash float duties

3. General Administrative support

• Mails – handles postage, collection of mails and distribution
• Manage stationery (track inventory, issues and top ups)
• Monitor pantry supplies and top ups
• Assist in administrative support, co-ordination, reporting and updates
• Sorting, scanning and filing of documents
• Maintain and keep proper records of documents
• Application of training grants, subsidies, GIRO application and other vendor’s application
• Any other ad hoc related duties as assigned

Requirements

• Proficient with computer especially in Microsoft Word and Excel preferred
• Meticulous, good initiative and able to work independently
• Team player with good interpersonal skills
• Able to work under pressure and multi-task
• Well organised, team work with good work attitude

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related task other than those specifically presented in this description. This job description does not constitute a contract of employment.

Responsibilities

• Oversee the accounts department
• Handling full sets of accounts independently
• Prepare quarterly GST return
• Preparing of monthly schedule and reconciliationof G/L
• Monthly bank reconciliation
• Preparing of auditor schedules and liaise with auditor
• Monthly management report
• Monitoring of Company cash flow
• All AR, AP & GL Transaction, data entries and checking entries
• Reconciling of creditors accounts
• Any adhoc duties related to accounts

Requirements

• Diploma in Accountancy/LCCI with experience in handling full sets of accounts independently
• At least two years experience
• Positive working attitude and responsibility
• Physically fit and able to work in fast paced environment, reliable and hardworking
• Preferably knowledge in Accpac accounting system or equivalent
• Computer literate and knowledge in Microsoft office

• In charge of security or fire command centre with more than 3 personnel
• Conduct security audits and risk assessment
• General supervision

Roles & Responsibilities

Administrative Accounts Executive
Handling Admin matters;
(Foreign Staffs)
WP/SPass/EP Application of all Foreign Staffs
Managing all worker's In-flight ticket
Booking On-board Slot, Arranging Security Bond, Arranging Accommodation
Purchase PPE, Issue Staff Shirts, Arrange CSOC, FSH Lvl 1
Issuance of WP/SPass/EP
Arrange Employment contract of all Staffs, Opening Bank Account for all Staffs

(Local Staffs)

Collect Staff Resume & Personal Particulars (NRIC, Emergency Contact, Bank Details)
Arrange Employment contract
Purchase PPE, Issue Staff Shirts, Arrange CSOC, FSH Lvl 1
Handling Accounts matters;
Calculate payroll for all staffs based on timecard signed by supervisors
Prepare & Send invoices to clients every end of the month
Contact clients for invoice payments
Settle AR & AP Report monthly
Reconciliation of monthly bank statements
Generate Monthly Costing Report to Mgmt
Generate Monthly P/L Report to Mgmt
Generate Monthly GST Report to Mgmt
Submit Quarterly GST to IRAS

Job Description

• Assist in all purchasing work, checking delivery order, Incoming invoices and pricing
• Researching and identifying potential suppliers or vendors
• Negotiating terms and conditions, including price, delivery schedules, and quality standards, with suppliers
• Creating purchase orders, track orders and ensuring timely delivery of goods or services include overseas purchases, shipment and etc....
• Building and maintaining relationships with suppliers, evaluating their performance, and addressing any issues or concerns that may arise
• Collaborating with internal stakeholders to understand their purchasing needs and requirements, and developing procurement plans and strategies to meet those needs
• Monitoring budgets, analyzing spending patterns, and seeking cost-saving opportunities through strategic sourcing and negotiation.
• Maintaining adequate inventory levels to meet demand while minimizing excess inventory and associated costs
• Maintaining accurate records of procurement transactions, contracts, and supplier information, and preparing reports on purchasing activities, performance metrics, and cost savings

Job Requirement

• Diploma / Degree in Supply Chain Management / Procurement or related field
• Experience in procurement, purchasing, or supply chain
• Strong analytical and problem-solving skills are essential for evaluating suppliers, analyzing pricing proposals, and identifying cost-saving opportunities.
• Strong negotiation skills
• Excellent written and verbal communication skills are needed to interact with suppliers, internal stakeholders, and other members of the organization effectively.
• Proficient in MS Office
• Excellent interpersonal and communication skills
• The ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
• Ability to work within a team and cultivate professional relationships within the team and with the vendors

• To handle customer requests or enquiry via phone, email, and/or chat.

• Interact with customers to provide information in response to inquiries and to handle and resolve complaints.

• Establish relationships with customers with a positive customer experience feeling after every contact.

• Communicate responses in a clear, professional, timely and concise manner.

• Work with team and resources to provide customer with requested service.

• Comply with legal requirements in a lodging property for staff.

• Conduct business continuity exercises and tests.

• Conduct staff performance assessment process.

• Work collaboratively with other staff members to maintain a positive and efficient working environment

• Assist in organizing and coordinating special events

• Uphold and enforce the organization’s standards for quality and customer service

• Develop a work team.

• Foster service innovation.

• Implement service recovery framework.

• Lead workplace communication and engagement.

• Manage customer acquisition and retention programmes.

• Manage guest/customer experience.

• Manage loss/risk prevention.

• Manage relationship with customers.

• Manage the service brand.

• Manage workplace challenges with resilience.

• Monitor and reward performance in a team to support achievement of results.

• Monitor front office operations.

• Good problem solving and decision-making skills

• Other ad-hoc duties as assigned.

• Excellent verbal and written communication skills

• Customer service oriented, result driven & good team player.

• Familiarity with customer relationship management (CRM) software

• Strong interpersonal skills and the ability to establish rapport with customers

• Problem-solving skills to address guest concerns and find suitable resolutions

• Cultural sensitivity and the ability to interact with guests from diverse backgrounds

Proficient in Microsoft Office (especially Excel , PowerPoint and Tally. ERP 9);

• Able to work in a fast paced environment;

• Able to commit to weekends and public holidays.

• Rotational shift- Monday to Friday or Wednesday to Sunday.

• Knowledge in Taxation Law , Marketing Management , Financial management , Human resource Management and Logistic management would be advantageous

• Able to travel – 90%(Local & Oversea )

Roles and Responsibilities

· Provide administrative support to office and team as required in a timely, proactive and diligent manner.

· Coordinate office activities and operations to secure efficiency and compliance with company processes and procedures.

· Assist with data entry, managing and handling documents and records.

· Preparation of tax invoices and other documents.

· Support on-boarding and off-boarding processes.

· carry out administrative duties (liaising with customers and suppliers).

· Assist in preparation and processing of purchase orders.

· Ensure all purchasing quotation, requisition form, delivery order and other documentations are properly recorded and filed.

· Ad-hoc tasks as assigned by superior from time to time.

Requirements

· Proficient in English.

· Excellent knowledge of MS Office and office management software.

· Qualifications in secretarial and basic accounting is welcome.

· 1 - 2 years of experience in administrative role.

· Commitment to quality in performing required tasks.

· Positive, hardworking and organised.

Job Responsibilities:

• To carry out regular inspections, annual overhaul, servicing, maintenance of equipment and plant ancillaries.
• To allocate manpower and to supervise the staff in carrying out maintenance, troubleshooting and repair works under his charge.
• To assist in monitoring and replenishment of spares in the store and purchase of essential spares for maintenance works,
• To ensure and maintain proper filling and documentation of administrative, maintenance and service works.
• To ensure safety in maintenance and service works carried out by staff and contractors.
• Responsible for proper and efficient operation of gas making plants and its ancillaries.
• Attend to matters relating to production, quality control, storage and distribution of Town Gas from the Gas Works; and
• Attend to faults and breakdowns on gas making plants and their ancillaries.

Pre-requisites:

• Diploma in Mechanical Engineering.
• Preferably 8 years of relevant working experience in oil and gas industry.
• Ability to work independently as well as in a team.
• Possess good interpersonal and communication skills.

An Accounting Officer handles the financial record keeping of an organisation. Accounting Officers prepare invoices, record payments, and manage the expenses of the organisation.

We are looking for an organized accounting officer to manage the financial bookkeeping of our business. The responsibilities of an accounting officer include analyzing all financial activities, ensuring compliance with accounting and legal requirements, and preparing budgets.

Responsibilities:

· Manage and supervise the Technicians and work with FM teams, security teams and carpark teams, in carrying out duties as specified herein.

· Coach and train his technicians so that they are familiarised and knowledgeable of the requirements of this contract.

· Manage all technical staff, including direct contractors or parties engaged by Client for the Facility Management Services in various specific disciplines.

· Conduct regular sub-meetings with subcontractors/stakeholders with minutes-taking.

· Manage and effectively maintain the respective systems.

· Ensure all projects, preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed Response, Delivery and Completion Time as stated in this Contract.

· Support and assist in all projects (install, resolve, repair, trouble-shoot) related to Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV, BMS, Audio Visual and Facilities Management

· Attend to site show rounds conducted by Client.

· Ensure that all his technical team and direct contractor appointed by Client or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements.

· Undertake any other related duties stipulated.

Requirements:

· Diploma with minimum 3 years relevant experience in the management of audio visual (AV) system, sound system etc or its equivalent.

· Higher Nitec or Nitec with minimum 5 years relevant experience in the management of audio visual (AV) system, sound system etc or its equivalent.

· Energetic, independent, and self-motivated.

· Good written and communication skills and computer literate.

· Meticulous and a good team player.

Responsibilities:

· Manage and supervise the Technicians and work with FM teams, security teams and carpark teams, in carrying out duties as specified herein.

· Coach and train his technicians so that they are familiarised and knowledgeable of the requirements of this contract.

· Manage all technical staff, including direct contractors or parties engaged by Client for the Facility Management Services in various specific disciplines.

· Conduct regular sub-meetings with subcontractors/stakeholders with minutes-taking.

· Manage and effectively maintain the respective systems.

· Ensure all projects, preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed Response, Delivery and Completion Time as stated in this Contract.

· Support and assist in all projects (install, resolve, repair, trouble-shoot) related to Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV, BMS, Audio Visual and Facilities Management

· Attend to site show rounds conducted by Client.

· Ensure that all his technical team and direct contractor appointed by Client or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements.

· Undertake any other related duties stipulated.

Requirements:

· Diploma with minimum 3 years relevant experience in the management of audio visual (AV) system, sound system etc or its equivalent.

· Higher Nitec or Nitec with minimum 5 years relevant experience in the management of audio visual (AV) system, sound system etc or its equivalent.

· Energetic, independent, and self-motivated.

· Good written and communication skills and computer literate.

· Meticulous and a good team player.

Responsibilities:

· Manage and supervise the Technicians and work with FM teams, security teams and carpark teams, in carrying out duties as specified herein.

· Coach and train his technicians so that they are familiarised and knowledgeable of the requirements of this contract.

· Manage all technical staff, including direct contractors or parties engaged by Client for the Facility Management Services in various specific disciplines.

· Conduct regular sub-meetings with subcontractors/stakeholders with minutes-taking.

· Manage and effectively maintain the respective systems.

· Ensure all projects, preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed Response, Delivery and Completion Time as stated in this Contract.

· Support and assist in all projects (install, resolve, repair, trouble-shoot) related to Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV, BMS, Audio Visual and Facilities Management

· Attend to site show rounds conducted by Client.

· Ensure that all his technical team and direct contractor appointed by Client or Contractor’s subcontractors follow Client’s QEHS ISO requirements and Statutory Requirements.

· Undertake any other related duties stipulated.

Requirements:

· Diploma with minimum 3 years relevant experience in the management of audio visual (AV) system, sound system etc or its equivalent.

· Higher Nitec or Nitec with minimum 5 years relevant experience in the management of audio visual (AV) system, sound system etc or its equivalent.

· Energetic, independent, and self-motivated.

· Good written and communication skills and computer literate.

· Meticulous and a good team player.

Job Responsibilities:

• To carry out regular inspection, annual overhaul, servicing and maintenance of equipment and plant ancillaries.
• To monitor essential spares and inform supervisor if replenishment is required.
• Troubleshoot of simple plant equipment faults with supervisor’s guidance.
• To ensure and maintain proper filing and documentation of administrative, maintenance and service works.
• To ensure safety in all maintenance and service works carried out by contractors.
• Responsible for the proper and efficient operation of gas making plants and its ancillaries.
• Attend to matters relating to production, quality control, storage and distribution of Town Gas from the Gas Works.
• To perform standby duties after office hours.

Pre-requisites:

• Diploma in Electrical / Mechatronic Engineering.
• Preferably 1-2 years of relevant experience.

Job Description

• Assist in the full spectrum of AR duties which includes invoice preparation, sales verification, month end closing and reconciliation.
• Prepare and process documents such as Invoices (Credit Terms & Cash Terms) & Credit Notes.
• Perform tracking & monitoring of collections & payments including updating of Aging list for dissemination to Sales team for follow up.
• Reconcile outstanding payments, billing disputes, discrepancy.
• Prepare & process Purchase Order (PO).
• Assist in the full spectrum of Stock duties which includes daily stock movement, monthly and year-end stock take.
• Ensure AR/AP/GL transaction into the accounting system timely and accurately

Job Requirements

• LCCI Certification or Diploma in Finance or Accounting
• Proficient in MS office applications
• Highly organised, strong time management with the ability to prioritise
• Ability to work independently and is a good team player

Working Hours

Monday to Friday 08.30am to 5.30pm
Saturday 08.30am to 12.30pm
Sunday Rest Day

Key Job Description

1. Handle administrative requests from customers and internal stakeholders including not but limited to providing CTC invoices, CN and/or DN, checking receipts by customers, replying to simple enquiries.

2. Sending of SOAs to customers or sales personnel.

3. Collect cash and ensure cash is properly kept or banked in within reasonable period.

4. Assist to answer customer’s email.

5. Assist AR team in other ad-hoc matters for trade customers (including On-trade, Off-trade and Export)

6. Assist in other Finance department and administrative matters as required – forms filling, scanning and filing.

7. Involve in company event such as stock-takes

Requirement

1. Fresh accounting/business graduates welcomed to apply (ITE/Poly)

2. Able to work independently and as a team

3. Possess basic excel skills and communication skills

4. Familiar with EPR system and F&B wholesales business is a plus

5. Opportunity to advance in other roles if shows positive attitude, relevant skills and knowledge.

JOB DESCRIPTION

1. Responsible for handling full set of accounts, including (AP / AR / GL) & ensure timely preparation/review of monthly accounts and financial statements
2. Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes.
3. Perform comprehensive accounting and tax service including annual financial audit & tax queries and provide information as required by external auditors
4. Perform Staff Payroll and submission of CPF
5. Assisting in preparation of all Profit & Loss (P&L) and Balance Sheet (B/S) items for the management team
6. Monitor the cash-flow position and ensure adequate fund for operation.
7. Monthly closing, Bank reconciliation, and etc.
8. Perform other ad-hoc duties as assigned by the Management / head of department.

JOB REQUIREMENTS

• At least GCE “O” level with 1 year of related working experience.
• Computer literate.
• 2-3 years of relevant work experience required for this role

Roles & Responsibilities

• AR credit control (prepare credit application and follow up payment with outstanding account)
• Prepare monthly sales report
• Partial AP
• Payment vouchers submission for approval
• Bank reconciliation
• AP aging report
• Any other Ad hoc duties as assigned

Requirements

• LCCI or related fields
• Good working attitude
• Knowledge SAP is an advantage
• Entry level candidates are welcome to apply
• Monday to Friday, 8:30am to 6:30pm
• Singaporean only may apply

Benefits

• Annual Wage Supplement (AWS)
• Variable Bonus
• Outpatient medical
• PTO

Job Description

· Assist in inventory management. Receiving, checking, verifying, and maintaining the accuracy of all incoming and outgoing goods, including monthly inventory count

· Preparation of packing list and invoices for delivery

· Assist in upkeep of office premises, machinery repair/maintenance, air-conditioner maintenance

· Maintain accurate and up-to-date employee records, including attendance, leave, and personal details

· Process monthly payroll and handle payroll-related matters including overtime pay and staff claims

· Work pass application, renewal, and cancellation and arrange worker for training course

· Maintain accounting records proficiency in using accounting software

· Handle AR & AP, data entry of invoice processing, suppliers payments & AR collections

· Maintain proper filing of records and database

· Perform general office administrative duties

· Assist in any ad hoc day-to-day operations as assigned

· Perform other tasks assigned by the management

Job Requirements

· Candidate must possess at least an "O" Level or Professional Certificate or above

· Proficiency in Microsoft Office software such as MS Word and MS Excel

· Proficiency in Mandarin is a must

· Good command of spoken and written English

· Positive working attitude and able to multi task and work independently

· With 1-2 Year(s) of relevant working experience

· Able to commence employment immediately or within short notice

· Salary from $1,800 to $2,500 per month

· Able to commit to 5.5 Days work week (8.00 am to 5.00 pm for Mon-Fri, 8.00 am to 12 pm for Sat)

Interested candidates are invited to submit your resume to [email protected]. Only shortlisted candidates will be notified.

Kindly indicate your reason for leaving, last drawn salary, expected salary, and earliest availability date in your resume.

We are now looking for admin staff to provide administrative & operations support in an effective manner for our companies, T&T Gourmet Cuisine and/or Tee Yih Jia Food Manufacturing.

We welcome those who have previously applied before as we will assess all applications even if it is re-applied.

Work location will be at 1 Senoko Road.

As a Clerical Officer, depending on your assigned department, some of your additional responsibilities include but are not limited to the following:

• Coordinate activities of service or technical personnel focusing on quality and efficiency in delivery (Internal)
• Liaising with customers for delivery schedule and status (External)
• Answer customer telephone and email inquiries, orders, service needs, and complaints and respond where applicable (External & Internal)
• Understand the needs and requirements of customers in order to provide the right information, and assistance (External & Internal)
• Follow-up and coordination with customers, and internal teams (General)
• Any other assigned duties related to the customer service and operations function
• Coordinating for deliveries, deployment, etc. (Internal)
• Responsible for issuing Proforma Invoice and payment
• Responsible for export schedule updating
• Responsible for shipping documentation and filing
• Any other duties as and when assigned
• Purchasing of stationary / uniforms

Qualifications & Work Experience

• Minimum GCE ‘N’/‘O’/'A' level with at least 2-years experience in any admin work.
• Able to converse in English and Mandarin to handle English and Mandarin speaking clients and staff
• Able to use Microsoft Office at work.
• Singaporeans Only

**Job Posting: Customer Service Officer at AN Digital Lock**

**Company:** AN Digital Lock

**Location:** 2 Gambas Crescent Singapore 747044

AN Digital Lock is a leading provider of digital door lock solutions, dedicated to ensuring the security and convenience of our customers' homes and businesses. We are currently seeking a Customer Service Officer to join our dynamic team.

**Responsibilities:**
- Provide excellent customer service by addressing inquiries and issues related to digital door locks.
- Assist customers with product information, troubleshooting, and technical support.
- Handle customer complaints and ensure timely resolution.
- Maintain accurate records of customer interactions and transactions in Microsoft Excel.
- Collaborate with other departments to ensure customer satisfaction.

**Requirements:**
- Patient and attentive to details to effectively address customer needs.
- Strong communication skills to interact with customers in a professional and helpful manner.
- Proficient in Microsoft Excel for data entry and record-keeping.
- Knowledge of digital door locks or similar products is a plus.
- Prior customer service experience is preferred.

**Working Hours:**
- 5 days a week with OFF days on Tuesday and Wednesday.
- Required to work on weekends and public holidays.

If you are a customer-oriented individual with excellent communication skills and a passion for technology, we invite you to join our team at AN Digital Lock.

AN Digital Lock is an equal opportunity employer committed to diversity and inclusion in the workplace. We look forward to welcoming a dedicated Customer Service Officer to our team.

Job description

• Ensure compliance of operations with Workplace Safety and Health Regulations and Statutory requirements especially NEA.

• Conduct regular site checks and to take appropriate corrective actions.

• Identify environmental issues and recommend measures to rectify the irregularities.

• Provide recommendations for improvement periodically on environmental issues in line with Statutory requirements.

• Exercise control in enforcing compliances to legal requirement and in-house rules.

• Responsible for the execution of various monitoring programmes.

• To provide monthly report on ECO system operation and performance.

• To ensure that work practices in projects are at all times in line with legal and 3rd party audit requirement, that is, WSH, ISO, GGBS, ConSASS and Bizsafe.

• Ensure the effective implementation of risk assessments, and follow up actions to maintain high safety standard and compliance to company policy and legal requirement.

• To conduct regular inspection to ensure that the measures are at all times in place and complaints related.

• Perform other ECO-related duties as assigned by Reporting Manager.

Job Requirements:

Registered ECO

• Good working knowledge of environmental policies, legislation, guidelines and standards and best practices.
• Ability to conduct inspections and audits to produce thorough, readable, and informative reports.
• Ability to manage public communication and complaints.
• Ability to compile and maintain documentation in an organized manner.