• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

• To liaise with Regional Countries on monthly financial reporting
• To review & analyze on Financial Reports of Regional Countries
• To prepare consolidation package & schedules for group reporting to HQ
• To perform / undertake any other duties as assigned by the Company from time to time.

Job Requirement

• Minimum Diploma in Accounting
• At least 3 years experience handling full set accounting
• Able to work with tight deadlines
• Proficient in Microsoft Excel
• Able to work independently
• Organized and Meticulous

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative
• Knowledge of Quality terms, tools, and methodologies
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English
• Strong communication and interpersonal skills

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description

• Provided support in accounting and administrative function

• Assist in Accounts Payable and Accounts Receivable

• Perform reconciliation of bank transaction

• Manage GST, petty cash, cash flow, P&L statement

• Coordinate with Procurement department and operation team to verify supplier invoices, verify staff's claim and record into system

• Record intercompany invoice into internal system

• Manage office general administration

• Assist in managing administrative matters in Human Resource

• Administer and execute paperwork to ensure smooth operation

• Any ad-hoc duties assigned by the superior

Requirements:

• Min Diploma in accountancy or equivalent

• Min 4 years of full set accounts experience

• Meticulous and keen to learn attitude

• Prior experience in construction or design field would have an advantage

1. Follow up with internal stakeholders to ensure invoices are recorded in accounting system.
2. Liaise with procurement department, internal stakeholders or vendors to resolve any discrepancies.
3. Proficiency in Accounts Payable process flow and able to read contract / agreement as part of the process flow.
4. Responsible to post invoices in accounting system and upload payment into bank portal.
5. Review petty cash by project site office.
6. Responsible to schedule for payment cycle to vendors and support cash forecast estimates relating to payments.
7. Assist in new processes for continuous improvement initiatives, system implementation and any ad-hoc projects.
8. Ad-hoc projects as required.

Job Requirements:

• Diploma in Accountancy or equivalent professional accounting qualification.
• At least 3 years of experience in at least a medium-sized organization.
• Hands on in ERP system.
• Strong excel skills.
• Must possess good knowledge of GST.
• Meticulous with a logical thinking process, ability to work under pressure and cope in a fast-paced environment to meet timelines.
• Adopts an open mindset to drive continuous improvement.
• Good interpersonal and communication skills.
• Candidates who posssess experience working in the construction industry are preferred.

Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans.

Join us to do the best work of your career and make a profound social impact as a Field Chief Technology Officer on our Solutions Principal Team in Singapore.

What you’ll achieve

You will work with and advise our customers / partners, and is responsible for identifying trends, refining and coordinating messaging, working with complementary organizations within Dell Technologies, and is responsible for seeing complex sales opportunities within key customer accounts to close.

You will:

• Develop strategies - both technical and business capabilities - to promote knowledge and skills that secure the largest and most profitable opportunities for Dell Technologies and elevate the account team and Dell brand as not just a trusted technical advisor but a business focused organization.
• Communicate information regarding conditions in the field, market trends and technology trends driving innovation and transformation in the market, and continue having the oversight to ensure a smooth execution across the life cycle of sales and post-delivery.
• Provide leadership and expertise in selected Industry verticals.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 10-12 years of deep technical expertise across multiple disciplines. Understanding of hardware designs for Servers, Storage, network of HPC and AI systems. Specific vertical experiences will also be a plus.
• Deep understanding of technology around STO, SVR, Networking, AI and Data Management.
• Proven use case evangelist, capable of developing POV on infrastructure with cross-functional teams and Sales, bringing credibility to Dell, able to enable Sales and provide PG feedback to refine offers.
• Executive presence with the ability to engage with and influence C-levels and decision makers.

Desirable Requirements

• Advanced experience in a relationship selling role.
• Bachelor’s degree.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 01 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Job Description & Requirements

• On-job training will be provided
• Lunch will be provided
• Annual Leave/Medical/Bonus

The Accounts Assistant cum Admin plays a vital role in supporting the financial and admin operations of sales and finance team of the temple. This position assists in maintaining accurate financial records, processing transactions, and providing administrative support to the sales and finance team.

Responsibilities:

Accounts Payable and Receivable

• Perform bank reconciliation by matching financial records with bank statements.
• Assist in processing payments to vendors, contractors, and service providers, ensuring accuracy and adherence to payment schedules.
• Assist in managing accounts receivable, including tracking donations, issuing receipts, and coordinating with donors or members for outstanding payments.

Financial Record Keeping

• Maintain accurate and up-to-date financial records, including invoices, receipts, and other financial documentation.
• Ensure proper filing and organization of financial records for easy retrieval and reference.
• Support the sales and finance team in data entry and updating financial databases or systems.

Expense Monitoring and Reconciliation

• Assist in monitoring and reconciling expense reports and receipts submitted.
• Verify the accuracy and completeness of expense documentation and ensure adherence to the temple's financial policies and procedures.
• Collaborate with the sales and finance team to resolve any discrepancies or issues related to expenses.

Administrative Support

• Provide general administrative support to the sales and finance team.
• Manage to correspondence and communication-related to financial matters, both internally and externally.
• Contribute to the maintenance and organization of financial files, documents, and records.

Compliance and Regulations

• Ensure compliance with financial regulations, tax laws, and reporting requirements applicable to the temple.
• Support the finance team in preparing necessary documentation or reports for audits or government agencies as needed.

Qualifications

• O-level/ N-level/ SPM/ UEC or equivalent; additional education or training in finance or accounting is a plus.
• Proficiency in using financial software and MS Office applications, particularly Excel.
• Prior experience in a finance or accounting role is preferred.
• Understanding of financial principles, practices, and terminology.
• Strong ability to learn new skills/things.
• Strong attention to detail and accuracy in data entry and record keeping.
• Excellent organizational and time management skills.
• Effective communication and interpersonal abilities.
• Ability to work collaboratively as part of a team.
• Willing to work on weekends and public holidays when required.

You will be part of the Accounts Team to Support the Financial Accounting and Operations of a Dynamic Catering Company. You Will Work with Different Stakeholders on the Following Functions:

Prepare and oversee daily financial operations, bookkeeping.

• Handle full set of accounts of assigned entities including preparation of month-end schedules (AP, AR, Bank Reconciliations, etc)
• Compute and consolidate inventory value.
• Prepare and support the preparation of financial documentation for submission to authorities (Financial Statements, ECI statements, income Tax and GST reporting)
• Lead and Manage Accounts Team
• Lead and also Manage Office Team
• Manage lease and financial contracts
• Handle Intercompany transactions.
• Prepare monthly management reports.
• Liaise with banks, external accounts, company secretaries, and relevant parties.
• Ensure compliance with Singapore Tax Rules and Legal Finance requirements.
• Control the cost and budgets
• Perform any others tasks that may be assigned to you from time to time by the Company.

Requirements:

• Possess a Diploma / in Relevant Discipline and/or have at least 5 years of relevant experience.
• Strong, Good & Strategic Manager for the Accounts Team
• Possess Good Communication Skills, Be Meticulous, Always Accurate Results Driven
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & able to work Independently
• Strong Desire to own projects and exceed beyond expectations
• Versatility and Ability to find solutions and deliver results
• Strong Command: MS Excel or any other SAP/ERP systems, etc

Job Info

• Work in a Pleasant Working Environment
• 5-day work week can be arranged
• Work Location – Bedok Food City (take 17A from Bedok MRT – 2nd last stop)
• Attractive Renumeration commensurate with your experience and qualifications
• And many more benefits

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

You will be Part of the Accounts Team to Support the Financial Accounting and Operations of a Dynamic Catering Company. You Will Work with Different Stakeholders on the Following Functions:

Job Responsibilities:

• Overall-in-charged of Accounts Payable
• Perform Day to Day Financial Transactions, including Verifying, Classifying, Computing, Posting and Recording of ALL Accounts Payable Accurately and Timley.
• Ensure Suppliers Accuracy on Statement of Account Balances, POs, Goods Received & Invoices
• Ensure timely Payments to Suppliers
• Preparation of Onboarding (Accounts) as Vendors for clients
• Review Procedures & Processes
• Other Ad Hoc Duties as assigned.

Job Requirements

• Relevant NITEC Equivalent OR at least 3 Years relevant Finance & Accounting Experience
• Meticulous Sharp & Responsible. Independent but yet also a Team Player
• Great Attitude & Highly Motivated with Good Interpersonal Skills
• Good Communication & Problem-Solving Skills
• Able to Work in a Fast-Paced Environment.

Job Info

• Work in a Pleasant Working Environment
• Work Location – Bedok Food City (take 17A from Bedok MRT – 2nd last stop)
• Attractive Renumeration commensurate with your experience and qualifications
• And many more benefits

Please email updated resume to [email protected] and/or WhatsApp to 9857-9292 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Job Description & Requirements

• On-job training will be provided
• Lunch will be provided
• Annual Leave/Medical/Bonus

The Accounts Assistant cum Admin plays a vital role in supporting the financial and admin operations of sales and finance team of the temple. This position assists in maintaining accurate financial records, processing transactions, and providing administrative support to the sales and finance team.

Responsibilities:

Accounts Payable and Receivable

• Perform bank reconciliation by matching financial records with bank statements.
• Assist in processing payments to vendors, contractors, and service providers, ensuring accuracy and adherence to payment schedules.
• Assist in managing accounts receivable, including tracking donations, issuing receipts, and coordinating with donors or members for outstanding payments.

Financial Record Keeping

• Maintain accurate and up-to-date financial records, including invoices, receipts, and other financial documentation.
• Ensure proper filing and organization of financial records for easy retrieval and reference.
• Support the sales and finance team in data entry and updating financial databases or systems.

Expense Monitoring and Reconciliation

• Assist in monitoring and reconciling expense reports and receipts submitted.
• Verify the accuracy and completeness of expense documentation and ensure adherence to the temple's financial policies and procedures.
• Collaborate with the sales and finance team to resolve any discrepancies or issues related to expenses.

Administrative Support

• Provide general administrative support to the sales and finance team.
• Manage to correspondence and communication-related to financial matters, both internally and externally.
• Contribute to the maintenance and organization of financial files, documents, and records.

Compliance and Regulations

• Ensure compliance with financial regulations, tax laws, and reporting requirements applicable to the temple.
• Support the finance team in preparing necessary documentation or reports for audits or government agencies as needed.

Qualifications

• O-level/ N-level/ SPM/ UEC or equivalent; additional education or training in finance or accounting is a plus.
• Proficiency in using financial software and MS Office applications, particularly Excel.
• Prior experience in a finance or accounting role is preferred.
• Understanding of financial principles, practices, and terminology.
• Strong ability to learn new skills/things.
• Strong attention to detail and accuracy in data entry and record keeping.
• Excellent organizational and time management skills.
• Effective communication and interpersonal abilities.
• Ability to work collaboratively as part of a team.
• Willing to work on weekends and public holidays when required.

Job Responsibilities:

1. Perform daily activities like recording of invoices and ensure that supporting documents are provided in compliance to company’s policy and procedures.
2. Perform reconciliations like shipping journals, vendor's SOA, bank and credit card reconciliations and payment forecast.
3. Assist to record staff claims and ensure payments are made timely per payment cycle calendar.
4. Assist in preparation of vendors’ payments on timely basis.
5. Perform user system testing and activities as assigned.
6. Any ad-hoc assignments and projects.

Requirements:

1. Proactive, meticulous, fast learner and ability to adapt to changes in environment quickly.
2. At least 1-2 years of relevant accounting experience.
3. Possess strong communication and interpersonal skills.
4. Hands on experience in accounting systems.
5. Proficient in Microsoft office.
6. Immediate available preferred.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] AND WhatsApp to 9857-9292 for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Front Desk Officer

JOB DESCRIPTION

Reporting to the Duty Manager, the Front Desk Officer is responsible for the overall care and service for guests throughout their stay. Greet and meet and assist guest upon the arrival and escort to their rooms. Assists and follows up guests’ requests and inquiries. Provide information and service based on the hotel standards and policies.

• Assists in maximizing room sales and revenue
• Prepares for guest arrivals and departures
• Shows the room features and facilities to guests
• Assists and follows up guests’ requests and inquiries, ensuring prompt delivery of mails and messages
• Recommends F&B outlets and entertainments in the hotel to guests
• Provides information, directions and service based on the hotel standards and policies.

JOB REQUIREMENTS

• Minimum education of Bachelor degree in Hotel Management or relevant degree
• Minimum of 1 years in Reception or Guest Service experience will be a strong plus
• Have good English communication skills both in written and spoken
• Pleasant personality with good communication and interpersonal skills

BENEFITS

• Company Transport pick-up/drop-off point: near Simei MRT
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

For any enquiry, please WhatsApp to +65 9234 4805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Listed on the Catalist board of the Singapore Exchange (SGX), Hyphens Group has a direct presence in Singapore (HQ), Vietnam, Malaysia, Indonesia and the Philippines, and is supplemented by a marketing and distribution network covering additional jurisdictions like Hong Kong, Myanmar, Brunei, Cambodia, Oman and Bangladesh, South Korea and China.

This position is open for a 6 months contract.

Responsibilities:

Accounting and tax reporting

· Ensure timely and accurate processing of staff claims by cut-off dates.

· Liaise with internal stakeholders on claims discrepancies.

· Prepare intercompany billing.

· Ensure that record keeping complies with legislative requirements.

Monthly Closing

· Ensure timely reconciliation for online sales.

· Prepare and maintain sales discount file for upload to Power BI/Microsoft BC

Others

· Maintain and updating of Power BI/Microsoft BC files and costing file.

· Prepare monthly cash flow report.

· Assist in any other ad-hoc accounting duties as and when required.

Job Requirements

Education and Experience

· Diploma in Accounting or with relevant qualification.

· About 1 to 3 years of accounting experience

· Having worked for a medical, pharmaceutical or healthcare corporation is an added advantage.

· IT savvy and proficient with MS Excel and Word.

· Experience with ERP system such as Microsoft Dynamics Business Central and Business Analytics such as Power BI will be advantageous.

Duties for Accounts Payable:

Process AP freight, sub-con invoices, payment and reconcile SOA.

Duties for Month-end Closing and Group reporting:

Prepare JV accrual for freight/custom duties.

Prepare JV for Intercompany transactions (interco billings/payments/revaluation/interco-loan/clearing of open items)

Reconciliation of monthly STO/SO purchases report and perform Interco balances confirmation with Pulse plants by email.

Bookkeeping of Singapore holding entity accounts.

Bookkeeping of Europe Entities.

Prepare monthly freight expenses report for Logistics.

Checking the completeness of all monthly Journal Voucher copies against SAP posting for all Singapore entities.

Prepare and consolidate reports from Pulse entities and Egston for Yageo IC transactions Report.

Reconcile monthly interco purchases from Chilisin as Chilisin orders flow through Pulse.

Prepare quarterly Pulse entities interco loan declaration to Yageo.

Duties for Statutory Accounts and Group reporting:

Prepare Tax computation report for annual tax filing of Singapore holding entity accounts.

Prepare the statutory accounts for Singapore holding entity accounts, bridging between US books and local books, liaising with auditor and provide information required for audit.

Coordinating with Corporate Secretary to get signatures for passing of Board resolutions for Singapore entities.

SIA will be conducting interviews for Direct Entry First Officers. If you meet the following requirements, we will be pleased to receive your application:

• Possesses a valid Class 1 Medical Certificate (recognized or can be validated by CAAS)
• Holds a valid CPL/MEIR with frozen ATPL or ATPL (recognized or can be validated by CAAS)
• Minimum of 1500 total multi-crew flying hours on commercial jet aircraft.
• Able to speak and understand English with ICAO English Level 4 or above for inflight radio-telephony communications
• Minimum height requirement of 1.62m to carry out safety and emergency procedures on board

Training

Where applicable, successful candidates will be trained to acquire an Aircraft Type Rating.

Remuneration and Service Benefits

You will enjoy an attractive salary, along with various allowances and benefits.

Bond

Successful candidates who are provided with type rating training will be required to enter a training bond.

Working Location: East - Bedok North (Nearest MRT: Simei)

Working Hours: 5 days (Monday to Friday: 8.30 am to 6 pm)

Salary Package: $1600 to $2400

Duration: Permanent

Key Responsibilities

Data Entry, handling of Purchase orders, and quotations

Handle account payables and check supplier invoices

Updating of monthly sales reports

Other ad hoc general administrative matters

Min. GCE 'N' Level or equivalent

Fresh Graduates are welcome

Having experience in using accounting software is a bonus

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Sciente is a multi-award winning and a leading business technology consulting services provider within banking and insurance industry sectors of Singapore, Malaysia, India, Philippines and USA.

This contract role is to cover the Lead Accounts Executive during her maternity period. Role may be converted into a permanent role based on the business demand during 2024.

The incumbent will assist the Accounts department in the full-spectrum of operational activities:

• Manage activities for full set of accounts;
• Perform daily accounting and finance duties including receivable and payable processes, general ledger, tax and bank reconciliation, etc.;
• Manage end-to-end process of Scope of Work (SOW) for services offered to clients and issuance of invoices accordingly;
• Monthly processing and checking of payroll and reimbursement for external associates;
• Preparation of ageing report and follow up with customers on outstanding payments;
• Maintain proper filing and documentation of records;
• Maintain the fixed assets register and ledger;
• Assist Manager in meeting the stipulated dead-lines for various transactions such as GST returns, IR8A, IR21, tax returns, etc;
• Participate in Payroll projects including implementation/replacing of system;
• Assist in auditing the accuracy, completeness of the documents and records (ie. SOW, Invoices, payroll information, contract, etc).
  

Qualifications and Experience:

• At least a Diploma in Accounting or equivalent;
• At least 4-5 years of relevant work experience related to activities for full set of accounts is mandatory;
• Able to use an accounting software, preferably Tally;
  Excellent communication (verbal/written) skills in Malay (Bahasa Malaysia) and English are very much required because this role requires communication with Malaysia govt. agencies;
• Confidence in communication with clients on a regular basis;
  Proficient in Microsoft Office applications such as Word/ Excel;
• Experienced in high volume invoice management, hands-on with Singapore payroll, expense claims etc., AR/AP operations and in submitting GST returns, IR8A, IR21 etc.
  

Our office location is in Changi Business Park, near to Expo MRT.

To know more about us, please visit https://www.sciente.com

Only shortlisted candidates meeting mandatory skill requirements shall be notified.

Responsibilities:

• Responsible for the full spectrum of General Ledger (GL) functions
• Assist in month-end / year-end closing.
• Responsible for reconciliation and updating of balance sheet schedules (Fixed Asset, Prepayment, etc)
• Prepare the required audit schedules for month-end and year-end audited financial statement
• Update monthly cash flow file.
• Reconciliation of Interco transactions, communication discrepancies and confirmation of balances
• Prepare quarterly GST submission & returns
• Support external audit activities and prepare information with tax agent during year-end financial audit
• Maintain a proper filing of documents
• Any ad-hoc tasks as assigned

Requirements:

• Diploma in accounting or equivalent professional qualification
• Possess 1-3 years’ relevant experience in General Ledger preferred
• Meticulous, good time management and communication skills
• Positive attitude and willing to learn
• Able to work independently with minimum supervision
• Experience with SAP B1 is advantage

· Ensure the quality and quantity of food/ logistics items before delivery.

· Loading/ unloading catering items into/ off the assigned vehicle.

· Deliver catering items, set-up and dismantle catering buffet at various locations according to standard procedures.

· Communicate with customers on the set-up requirements and related enquires with patience and professional manner.

· Enhance the buffet set-up by using different decorations/ props when necessary.

· Ensure the cleanliness and condition of assigned vehicle.

· Perform food safety, work safety and road safety rules and policies at all times.

· Cooperate and communicate with other departments for any necessary arrangement/ issues regarding customers’ orders.

• Assist and attend to customers’ enquiries/ complaints with patience and professional manner through phone calls, online portal and emails etc.
• Generate catering orders and quotation.
• Cooperate and liaise with other departments for any necessary arrangement/ issues regarding catering orders.
• Liaise with outsource suppliers for necessary logistics/ catering items.
• Provide support and assistance to team members.
• Allocate job tasks to team members fairly when necessary.
• Assist on the review of catering sales process, standard operation procedures and practices.
• Perform any other duties to be assigned from time to time by superiors.

Roles & Responsibilities

1.Accounts receivables management.

• Ensure all invoices are processed/issued in accordance with Company’s policies and procedures.

• Input of AR invoices into accounting system.

• Ensure AR is promptly received and in accordance with credit policies.

2. Accounts payables management.

• Prepare expense/payment documentations for management approvals.

• Process staff claims in accordance with Company’s policies.

• Ensure all requests for payments are properly authorised and supported by relevant documentations.

• Input supplier invoices, debit and/or credit notes into accounting system

• Ensure prompt payments to legitimate creditors/vendors.

• Reconciliation of suppliers’ statement of accounts and follow up on discrepancies.

• Maintain proper records of approved vendors and vendor codes in accounting system.

3. Liaise with Group companies to account for related party transactions, e.g. services, intra-Group loans, reimbursements, allocated expenses, etc.

4. Input expatriate salary and related expenses into accounting system and ensure prompt payment.

5. Maintain/account for leases per requirements of “FRS 116 Leasing”.

6. Maintain/account for Fixed Assets (PPE) records and input relevant depreciation expenses.

7. Prepare documents for bank remittances to local and overseas recipients.

8. Handle Quarterly GST reporting and GST receivables/payables.

9. Monthly/Quarterly closing of accounts, bank reconciliation and management reporting.

10. Assist in preparing accounts schedules for purpose of audit/review by auditors.

11. Assist in preparing tax schedules to facilitate Tax Computations by manager/tax agents.

12. Other ad hoc duties.

Job Specifications/Requirements

• Minimum Diploma or Degree in Accounting, or other accounting professional qualifications like ACCA FIA Applied Skills level (ACCA level 2 under old scheme).
• At least 5 years of hands-on experience in an accounting position, experience with Full Set preferred.
• Knowledge/experience in Singapore taxation would be highly appreciated.
• Hands-on experience in using MS Word/Excel and accounting information systems (experience with SunSystems is a bonus, training will be provided).
• Meticulous, positive work attitude, willing to learn, and have a strong sense of responsibility.
• Proactive, able to multi-task and work with minimum supervision.
• Japanese language skills and knowledge would be a plus.

Other Information

• Singaporean or Singapore PR.
• Salary shall commensurate qualifications, work experience and capabilities.