The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Degree/diploma in Food & Beverage/Hospitality Management or minimum of 4 years of relevant experience in the hotel and bar environment, minimum of 2 year in similar position.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Pre-opening experience preferred.

Competencies

• Extrovert, sociable, and avid ambassador of the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and set trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Manager.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

The Digital Transformation Office (DTO) contributes towards Income’s vision of insurance made different by conceptualising and constructing new business models and insurance offerings for the digital-first consumer. With the advent of new technologies, the premise of insurance is being rewritten today. Some examples include the first rainsurance in Singapore which protects individuals against fare surge on ride-hailing platforms such as Grab, Go-Jek and the first micro-insurance in Southeast Asia which offers flexible pay-per-trip micro premium and accumulative coverage for Grab drivers.

You will be supporting the General Manager of Digital Business on day-to-day administration support as well as provide administrative support to the larger Digital Transformation Office staff.

The duties include but is not exhaustive of the following:.

1.Provide day to day support to the GM on the following activities:

• Overseas travel arrangements (Flight, Hotel, Claims)
• Corporate credit card and expense management
• Calendaring for meetings, appointments (local / overseas)
• Managing of GM’s signature
• Support on any other ad-hoc projects, as requested

2.Act as department representative to process department wide requests for:

• Ticket request for IT and Application accesses including onboarding / offboarding staff
• Raising of procurement for all purchases relating to the department
• Security access request for accounts
• Manage and coordinate on yearly / half yearly reviews on fixed asset and application accesses
  

Requirements

• Strong attention to details and ability to coordinate and priorities work
• Proven ability to work independently to achieve accomplishments.
• Strong interpersonal skills and good judgment.
• Demonstrated ability to handle confidential information appropriately.
• Strong knowledge of MS Suite (Outlook, Work, Excel & PowerPoint)
• Ability to communicate effectively with all levels of employees and outside contacts.

Johwa Hair&Living is looking for a part-time salon receptionist/marketing assistant!

You will be responsible for:

-Creating Social Media content

-Filming and editing videos and photos

-Responding to client inquiries in a professional manner and with

positive attitude

-Managing the daily operations including appointment making and serving customer

-Ensuring that the premise is tidy and clean

-Monitoring and managing stock

-Keeping records of cash inflows and outflows

jobs Requirements

• Fluent in English
• Friendly and warm personality
• Tidy and organized

Part-time

Salary: $12 per hour - $15 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Supplemental pay types:

• Attendance bonus
• Overtime pay
• Performance bonus

Description:

• Handle telephone calls and inquiries from stakeholders
• Process invoices for payments
• Assist with data entry work for mid-year budget review
• Other admin duties assigned by the supervisor.

Requirement:

• The Personnel shall preferably have 3 years’ experience in an administrative work environment
• GCE “O” level qualification or its equivalent in English and Mathematics
• Good communication and inter-personal skills
• Good team player with high level of initiative

Taking appointments. Registering of patients. Taking parameters of the patients like height and weight. Doing simple in house tests. Booking appointments for investigations to be done like X-Rays, CT scans, endoscopies, including hospitalisation etc. Bank in cash daily.

Dispensing of medications and collecting payments. Inventory check and ordering drugs. Chase unpaid invoices. Simple accounting.

5.5 days workweek.

· Cooking according to customer orders

· Assist Head Chef in overseeing the culinary operations

· Ensure that the culinary team maintains quality and standard of cooking whilst complying to health and safety standard

· Preparing ingredients and ensure sufficient supplies at cooking station

· To maintain cleanliness, cleaning, neatness and ensuring that employees maintain their personal hygiene in the kitchen areas

· Weekly assisting Bang Guo in cleaning kitchen hood filtering board

· Any other ad-hoc duties assigned by Head Chef

Requirements

- At least 2 years of relevant work experience

- Prior experience in Chinese cuisine will be an added advantage

- Good culinary knowledge and skills

- Always maintaining a good hygiene level at all times, be it personal or within own department.

- Possessed Food Hygiene Certificate

- Able to work well independently as well as in teams

Job Description:

• Dispensing of medication.
• Assist in inventory checks and shelving of pharmaceutical supplies.
• Processing of prescriptions from patients.
• Tend to patient enquiries and follow up when required.
• Other duties assigned.

Job Requirements:

• GCE 'N' / 'O' / 'A' Levels/ Diploma in Pharmaceutical Science
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674s

Responsibilities

• Taking part in brainstorming sessions and suggesting innovative ideas.

• Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.

• Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that will be sent to the public.

• Assisting with the organization and execution of various media and PR events. Managing PR materials, filing, copying, and performing other clerical tasks.

• Answering phones, responding to emails and inquiries, and performing other administrative tasks.

• Managing calendars and media lists.

• Maintaining the PR database, documenting media coverage, and tracking PR metrics. Developing and maintaining positive relationships with clients, stakeholders, media, and vendors

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Must have existing and active connections with Vietnam

• Problem-solving skills, ability to think on your feet

• Travelling to Vietnam is required

To perform the full spectrum of coordination and administrative dities,Including invoicing,data entry,ducumnet filling

To call and coordination and answer to customer's enquiries

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world’s largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore’s unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Musée d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper’s annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for “Best Theme Attraction” at TTG Travel Awards 2017, “Best Attraction Experience”, “Breakthrough Contribution to Tourism” and “Best Customer Service (Attractions)” at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore’s tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

We are seeking a passionate and experienced Assistant Manager/Manager to join the Museum Planning and Audience Engagement Team.

In this full-time role, the candidate will be responsible for co-creating and implementing cutting edge programmes and festivals to engage a broad-based audience with visual art through, participatory and collaborative approaches.

This role has a strong public programming, collaboration and programme delivery focus, which involves working with internal and external stakeholders to design and present cutting edge and impactful art experiences and encounters for new-to-art audiences for the Gallery.

The candidate will be part of the dynamic Audience Engagement division, to develop strategies in programming to help increase public familiarity with the Gallery’s identity, mission, and services, with the goal of bringing the non-traditional museum going audiences into the Gallery.

KEY RESPONSIBILITIES but not limited to the below:

• Assist festival and programme team leads to plan, calendarise and implement the Gallery’s audience engagement plans with a vision to create awareness, enhance accessibility and develop meaningful connections between individuals and communities who may be new to art and the Gallery, its exhibitions and collection.
• Keep pace with developments in arts-based audience and community engagement practices and strategies, access and inclusion practices, trends in engagement of children through the arts, Art X Tech trends, psychographic profiles of local arts audiences, and social impact of the arts.
• Assist programme and festival team leads to plan, coordinate, deliver and evaluate programmes and festivals which are relevant and effective in engaging a broad-based audience with visual art through participatory and collaborative approaches, that also considers the innovative use of technology and its deployment in creating the experience.
• Assist programme and festival team leads to adapt textual and visual content for broad-based audience groups, as well as different audience groups and publicity platforms, e.g. website, print collateral, social media, etc.
• To work with other internal divisions such as the Learning, Curatorial, Partnership Development and Marketing teams to provide content to maximise opportunities for programme content development, partnership and promotion respectively.
• To work closely with the Gallery’s internal Museum Research team from the onset to develop and define evidence-based impact measures and an evaluation plan to assess the efficacy of various modes of engagement, and monitor/track the on-going evaluation of the programmes and services and implement improvements as necessary. To conduct regular reporting and sharing of key observations and learning points internally.
• To assist programme and festival team leads in building a schedule of programme and festival engagements throughout the year, liaising with venue partners on the use of sites and other logistical matters.

• At least 4 years of relevant work experience in an arts-related portfolio, including designing audience-centred content and public programmes, including children and family friendly exhibitions and programmes.
• Keen interest in arts-based public engagement and producing accessible, inclusive art experiences for a wider spectrum of audiences, especially those new to visual arts, children and families.
• Must possess cultural sensitivity and understanding for diverse communities.
• Have experiences with the processes required to plan, develop and present engaging arts experiences in public spaces, including non-traditional arts spaces.
• Demonstrated ability to engage in audience and content research, think analytically, strategically and creatively to develop innovative initiatives and be proactive in delivering them.
• Demonstrated ability to manage projects effectively and deliver quality outcomes within tight timelines and budget.
• Demonstrated skills in managing a range of administrative processes including issuing and managing contracts, financials and logistics.
• A proactive team player who is people-oriented, meticulous, resourceful, hands-on and able to manage multiple projects simultaneously.
• Possess excellent interpersonal, communication and presentation skills to a broad audience base and diverse range of stakeholders.
• Good working knowledge of Microsoft Office Suite is essential.
• A good command of written and spoken English is essential.
• Must be able to work on evenings, weekends and public holidays when necessary.

Responsibilities:

• Primarily responsible for ensuring the accuracy and completeness of documentation related to talent acquisition (TA) operations.
• Upload onboarding details and other relevant documents into the company's HR and talent management systems.
• Provide crucial support to recruiters in managing and organizing documentation required for the recruitment process.
• Maintain the integrity and confidentiality of TA data, adhering to data protection and privacy regulations.
• Work closely with recruiters to gather and organize all necessary documentation for candidates, ensuring a smooth and efficient recruitment process.
• Gather and file all paperwork related to new hires, including offer letters, contracts, and nondisclosure agreements.
• Detail all new hires' initial tasks and respond to any queries.
• Maintain and update personnel files, reports, and other relevant documents.
• Act as the key person to ensure all critical verification checks are completed to comply with onboarding governance (e.g., ensuring visa approvals are obtained and screenings are completed).
• Provide ad-hoc operational support for recruitment as and when required.

Requirements:

• Minimum Diploma in Human Resource Management or any relevant studies
• Minimum 1 years of experience either as onboarding specialist or administration
• Strong experience working with application tracking system.
• Welcome applicants with non-relevant experience and passion with communication.
• Solid communication skills (verbal & written)
• Proven ability to prioritize tasks and complete high volume of assigned work accurately.
• Proven ability to perform administrative work of a complex nature utilizing strong organizational skills with a focus on details and accuracy.
• A keen understanding of the differences between various roles within organizations

Reports to: Managing Director - APAC

Stratacache Asia Pacific is looking for an Executive assistant to perform a variety of administrative tasks and support the MD APAC. In this role you will be responsible in managing the calendars, making travel arrangements, and preparing expense reports while being the first point of contact between employees and the MD APAC. You will be contributing to the efficiency of the business by providing personalised and timely support to the MD APAC.

Roles and responsibilities:

• Assists the MD – APAC with daily administrative duties and completes a broad variety of administrative tasks that include managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailel travel plans, itineraries and agendas and compiling documents for meetings.
• Communicates with the general staff on the MD - APAC behalf and coordinates logistics with high-level meetings both internally and externally.
• Drafts reports, letters of solicitation, proposals; prepares and coordinates verbal and written communication with internal & external stakeholders.
• Screen incoming inquiries, visitors and correspondence and route accordingly.
• Manage complex administration work requiring use of independent judgement and initiative.
• Welcome guests and customers by greeting them, in person or on the telephone and answering & directing inquiries.
• Schedule conferences
• Maintain Confidentiality and protects operations by keeping information confidential.
• Contributes to team efforts by accomplishing related results as needed.

Qualifications & Requirements:

• Bachelor's degree required or equivalent work experience.
• 5 years of experience in a similar role
• Strong organizational skills and ability to prioritize multiple tasks seamlessly with a strong attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and social media web platforms
• Very strong interpersonal skills and the ability to build relationships with key stakeholders.
• Working in a fast-paced environment
• Strong communication skills both verbal & written.
• Meeting deadlines
• Flexible and adaptable to changing situations.
• Strong Time Management skills

Other competencies:

· Displays a positive work attitude and a strong team player.

· Possess strong communication and interpersonal skills.

· Accurately prepares written business correspondence that is coherent, grammatically correct, effective, and professional.

· Comply with all policies and procedures.

Responsibilities:

• Provide general administrative support at Site Office such as typing, sorting, printing of documents
• Handle incoming calls and attend to homeowners’ enquiries
• Data entry and compilation of information for reports
• Organise and file documents in shared folder
• Liaise with Head Office on payment of invoices
• Other ad-hoc duties as assigned

Requirements:

• GCE ‘A’/ ‘O’ level
• At least 2 years’ experience in administrative support
• Good interpersonal communication & customer service skills
• Competent in Microsoft Office applications
• Meticulous, good time management and multi-tasking skills
• Able to work under minimum supervision

The Role

Astor International School is recruiting for a teacher assistant. The successful candidate will have previous experience working with primary ages children. Experience with students with specific needs is a bonus.

The Context

Astor opened in August of 2019 to provide quality, affordable education to international students. Astor provides a focused and creative learning environment that specifically grows student understanding in English, math and International Primary Curriculum, whilst embracing the humanities, science, art, music, dance and drama as an important too in which to explore thinking and learning. By being intentional in our program, students finish at 1pm, allowing them the time needed for external coaching, training and programs that have otherwise not been accommodated for in extended school days.

Main Working Relationships - The Principal / Classroom Teacher

We endeavor to provide a close, nurturing, family environment where staff work closely together as a team. Planning and working together collaboratively; with students, parents and staff in partnership to create a dynamic and vibrant learning environment. The Teacher Assistant role will be to support and maintain the school culture and environment, working with the Principal and teachers.

Specific duties and responsibilities

- Working with all children either in small group or 1 to 1.

- Working with students in specific needs.

- Communicate with classroom teacher’s student information that is necessary to monitor student progress.

- Supporting classroom teachers with lesson preparation and any support they need to fill full their teaching.

Pedagogy

- Have a student-centered pedagogy that leads their practice and gives students the ability to construct and co-construct learning in a personal and collaborative environment.

- Builds healthy and nurturing relationships with all students in their care with the outcome in mind to build students as life-long learners.

- Support students in becoming independent learners.

- Provides appropriate and actionable feedback to learners.

Curriculum

- Assists with lesson planning, materials preparation

- Assists with preparing, organising, categorising and maintaining teacher resources.

- Available to support all primary grades in the school

An integral member of a supportive, collaborative and vibrant school environment

- Committed to and actively creating an environment that is supportive, positive and respectful.

- Ensures that the classroom and school’s physical environment is one that reflects the values and vision of the school, whilst celebrating learners and the learning process.

- Nurtures positive relationships within the whole school community.

Other duties and responsibilities

- Before school, morning and lunch duty.

- Extra Curriculum Activity (ECA) support.

- Upholding a high level of presentation and personal and professional conduct.

- Contributing to the corporate life of the school through effective participation in meetings and management systems necessary to coordinate the management of the school.

- Any other reasonable request from management or administration to undertake work of a similar level that is not specified in this job description.

Qualifications and Experience

- Native English speaker.

- Experience in working with students in primary years.

- Experience working in international schools.

- Experience with a holistic approach to Education.

- Must be able to work in Singapore

Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Please email your cover letter and resume to Ms. Shannon [email protected]. We look forward to receiving your application.

*Please note only shortlisted applicants will be contacted.

Duties and Responsibilities:

Sales

• Drive day-to-day sales and support of Uniworld key trade partners (travel agencies/airlines), sponsors, and corporate clients to provide incremental sales growth in Singapore and other region.
• Providing sales solutions through formulating and developing tailored proposals and, where appropriate, to manage the negotiation process and close terms and deals.
• Help identify business development opportunities with existing key partners (both B2B and B2C) and approach potential new partners (both B2B and B2C) with business proposals and solutions.
• Provide product and sales training to travel agency consultants and product teams.
• Outline monthly and annual sales target and strategy planning with key trade partners to drive sales.
• Prepare all daily, weekly, and monthly sales reports, including agent feedback and in-market competition report.
• Handling manpower and logistic arrangements for all travel expo, roadshows, travel fairs and exhibitions, including brochure supply and distribution. Also, must be able to work during all travel fairs/roadshows, including weekends and public holidays.
• Support and assist Managing Director - Cruises to manage, co-ordinate and execute all business requirements.

Others

• Ability to travel.
• Any other related duties assigned from time to time.

Skills and Competencies

• Preferred with experience working within Hospitality/Travel Industry.
• Proven successful track record for growing sales, market share and active account base in a competitive market.
• Presentation Skills - able to deliver effective presentations; engage as a credible leader and an authority in the premium travel space.
• A collaborative and energetic team player with strong influencing skills.
• A self-starter with a positive can-do attitude, able to work quickly and confidently in the absence of established procedures and protocols.
• Flexible and adaptable approach, with a strong drive for results and a commitment to continuous improvement.
• Computer: proficient in Microsoft Word, Excel, PowerPoint, Outlook & Photoshop.
• Fluency in CRM tools like SalesForce.com is an advantage.
• Excellent communication skills, both written and verbal.
• High level personal organization and time management Skills.
• Able to work flexible hours and weekends as required.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

Overview:

As an Enterprise Risk Management (ERM) Manager, you will play a crucial role in safeguarding our organisation against potential threats and uncertainties. You will be responsible for assessing and managing risks across THKMC Services and Corporate Functions, ensuring the implementation of effective risk mitigation strategies, and contributing to the overall ERM framework of the organisation.

Key Responsibilities:

1. Risk Identification and Assessment:

• Conduct comprehensive risk assessments to identify potential threats and vulnerabilities.
• Collaborate with key stakeholders to gather information and insights on business processes, projects, and external factors influencing risk.

2. Risk Analysis and Evaluation:

• Analyse and evaluate the impact of identified risks on business objectives, operations, and financial performance.
• Utilise quantitative and qualitative methods to assess the likelihood and severity of risks.

3. Risk Mitigation and Control:

• Develop and implement risk mitigation strategies and control measures.
• Work closely with the Services and Corporate Functions to ensure the integration of risk management into daily operations.

4. Policy Development; Program Management:

• Participate in designing, developing, implementing, and updating ERM programs, policies, methodologies, analytics, and tools.
• Ensure that the ERM framework, policies, risk appetite statements, metrics and tolerance limits are communicated effectively across the organisation.
• Cascade bizSafe program to key Homes and centres. Facilitate bizSafe re-certification.
• Facilitate SGSecure program.
• Contribute to Environmental, Social and Governance (ESG) efforts by participating in Environmental Sustainability taskforce.
• Organize and conduct ERM conversations.

5. Cross-Functional Collaboration:

• Partner Risk Co-ordinators and representatives for bizSafe, SGSecure and Business Continuity Management programs by advising on pertinent risk issues, articulating corresponding implications and recommending preventive and corrective measures.

6. Reporting and Communication:

• Prepare ERM discussion papers and presentations. Partner Secretariats to table ERM presentations.
• Monitor metrics and tolerance limits as stipulated in THKMC Risk Appetite Dashboard and recommend enhancements where necessary.
• Foster a culture of risk awareness and ownership culture throughout the organisation.
• Work with Head (SPRM) to achieve functional objectives and deadlines.

7. Regulatory Compliance:

• Stay informed about relevant laws, regulations, and industry standards related to risk management.
• Ensure the organisation's compliance with applicable risk management regulations.

Requirements:

• Bachelor’s degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 10 years’ relevant experience in risk management and/or internal audit.
• Experience in working with Board of Directors and senior management, meeting co-ordination and tracking policies and procedures.
• Familiarity with ERM / internal audit tools e.g., dashboard, RACI matrix.
• Good ERM program management skills.
• Proficient in Microsoft Office.
• Experience with ESG reporting framework and standards. Familiarity with relevant ISO standards.
• Working knowledge of Singapore Social Service and Community Care sector.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams.

Description

• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

Requirements

• Meticulous
• Good interpersonal and communication skills.
• Result oriented

Interested candidates, please submit your CV in MS Word format to [email protected]

Lee Jie Yao

EA License No: 06C4642

EA Reg No: R23118776

We regret that only shortlisted candidates will be notified.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• Assists in the development and execution of marketing plans for digital marketing communication plan which includes, website development, social media, search engine marketing and online advertising.
• Supports corporate and brand on digital marketing initiatives.
• Develop overall SEO strategies, involving keyword research, content auditing, competitor analysis and content gap analysis, SEO forecasts and link building activities to discover content topics to drive consumer engagement and audience growth to websites.
• Manages content for hotel’s website and ensure information are up to date.
• Drives e-commerce through data analytics and marketing strategies.
• Work closely with Revenue team on management of OTAs communications.
• Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communication onto platforms.
• Assists and/or creates content for all the hotel’s social media platforms and drives engagement.
• Identifies potential Key Opinion Leader (KOL) and executes strategies to drive hotel’s awareness in the social media space.
• Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives.
• Manages digital reporting tools for hotel and communicates reports internally as well as supervises action plans for improvements where needed.
• Manages the updates and monitor the content of the preferred platforms and websites – PHG Meetings, Preferred Hotels, Preferred Family, I Prefer.

Requirements

• Diploma or degree holder in Business, Marketing, Communications or equivalent.
• Minimum of two years of relevant experience in digital marketing for service industry. Experience in the hospitality industry will be an advantage.
• Detailed understanding of digital marketing and social media landscape.
• Proficient in Microsoft Office and Outlook.
• Detailed knowledge of video and photo editing tools.
• Good command of written and spoken English. Basic understanding of other languages will be an advantage.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Job Duties

• Assist dental surgeon in procedures and minor dental surgeries
• Prepare the work area for patient treatment by setting out required dental instruments and materials
• Sterilize & pouching of dental instruments
• Maintain the overall sterility, cleanliness and neatness of the clinic at all time & basic housekeeping throughout the clinics
• Assist in taking xrays
• Preparation of next day cases
• Checking of lab cases
• Clearing suction and all instruments at end day
• Ensure professional services are provided to patients
• Answer phone calls and schedule appointments
• Basic administrative duties

Required Skill(s)

Customer service, Booking patient appointments, discharging patients, accepting payments, Hospitality, Proficient with Computer software for electronic medical records, Microsoft excel, Microsoft word and using computer effectively.

At least 1 Year(s) of working experience in the related field is required for this position.

Preferably Non-Executive specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.

Able to manage difficult or emotional customer situations; responds promptly to customer needs

Responds to requests for service and assistance and follow up promptly

Work in a fast pace environment

Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed

APPLICATIONS WITH WORK EXPERIENCE IN HEALTHCARE INDUSTRY OR GOOD KNOWLEDGE OF DENTAL PROCEDURES AND TREATMENT PROCEDURES WILL HAVE AN ADVANTAGE.

Working hours : 9am to 6pm weekdays | 9am to 1pm weekends

11 sessions (44 hours)/week