Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Admin

$2000 - $2400

Location: Jalan Kilang

5.5 days

Job duties:

* Processing and invoicing of orders

* Provide sales support to sales team

* General administrative tasks

* Data entry to internal system

* Other ad-hocs duties

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Job Highlights
Career progression opportunities.

Guidance by Experience Engineers to develop holistic competencies.

OJT training on company operational and management processes.

Job Description

• Civil & Structural Engineering Design.
• Fire Safety, Pollution Control and Singapore Statutory requirements design.
• Project execution & management.

Responsibilities

• Civil & structural and other engineering design
• Manage or support design teams.
• Project co-ordination or management.
• Develop management skills.

Job Requirements

Civil Engineering degree that is registerable as a Singapore Professional Engineer preferred.

Additional Requirements

• Effective communicator and motivated.
• Have broad vision and good sense of reality.
• Proactive and takes full initiative.

Years of Experience

3 years experience preferred. (New graduate will also be considered)

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop, manage, and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces including our own (Axquisite), Shopee, Lazada, FairPrice Online, Qoo10, Amazon, GrabMart, and others
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products, and prices) are accurately displayed
• Research, analyse, and present new and innovative ways to approach and execute social content
• Stay current with changes and advances in social media and advise on new channels and approaches to adopt
• Support in the creation of artwork and content (photos and videos) for our social channels
• SEO and SEM, research, analyse, and present new and fresh ways to approach and execute social content
• Attend to customers' emails, enquires, messages on all social media platforms, and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take, and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

Requirements:

• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in a marketing position with a track record, preferably for digital/e-business brand
• Experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise workflow, capacity, and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office, web-based systems, and social media

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop, manage and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces including our own (Axquisite), Shopee, Lazada, FairPrice Online, Qoo10, Amazon, GrabMart and others
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products and prices) are accurately displayed
• Research, analyse and present new and innovative ways to approach and execute social content
• Stay current with changes and advances in social media and advise on new channels and approaches to adopt
• Support in the creation of artwork and content (photos and videos) for our social channels
• SEO and SEM, research, analyse and present new and fresh ways to approach and execute social content
• Attend to customers' emails, enquires, messages on all social media platforms and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in a marketing position with a track record, preferably for digital/e-business brand
• Experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise on workflow, capacity and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office, web-based systems, and social media

Reporting Line :Marketing Manager

Job Responsibilities

• Assist in planning, creating, and running online and offline marketing campaigns to boost brand recognition and leads.
• Develop and share SEO-optimized content, including blogs, across social media platforms.
• Manage social channels, engage with the audience, and enhance brand affinity.
• Manage website content using CMS, ensuring SEO optimisation and analysing performance.
• Assist in crafting offline materials like brochures and sales tools.
• Involve in event planning and execution, both online and physical.
• Support CRM campaigns through data segmentation.
• Monitor marketing expenditure and offer insights into return on investment.

Job Requirements

• Bachelor’s degree in business, Marketing, or related field.
• Minimum 2 years experience, ideally in retail.
• Strong grasp of SEO and web analytics.
• Excellent communication and problem-solving skills.
• Detail-oriented and organised.
• Able to manage time and tasks effectively in a fast-paced environment.

COMPETENCIES:

• Effective Communication
• Analytical skills
• Critical Thinkers
• Technical Savvy
• Public Relations
• Project Management
• Event Management
• Market Research & Analysis
• Teamwork
• Liaison & Networking
• Reliability
• Integrity
• Action/result orientated

*This role's designation, whether Senior Marketing Executive / Assistant Manager, will be determined based on the candidate's experience and skills
*Note: This position will be work under the sister Company: SK Jewellery Group

Job Types: Full-time, Permanent

Job Description

• Minimum Diploma in Accountancy or CAT/ LCCI
• Minimum 2 years of relevant working experience
• Knowledge of Xero Accounting Software is a must
• Meticulous with numbers, highly energetic, self-motivated and attention to details
• Able to work independently and meet deadlines with minimal supervision and strong initiative
• Good communication skills with positive working attitude

Requirements

• Prepare full sets of accounts, e.g., General Ledger, Billing, AR/ AP
• Prepare monthly management reports
• Analysis on accounting data and prepare yearly budget
• Conduct year-end inventory check and prepare report
• Prepare GST return, payments & petty cash
• Liaison with Auditor, Tax Agent & Company Secretary
• Assist in any other ad-hoc duties

Interested applicants may apply by sending your updated CV/resume to [email protected]

Job Responsibility:

• To assist in daily sales coordination, checking / verifying customer’s orders, process purchase order and administrative support functions related in the Sales Department.
• Handling general office administration and coordination such as answering and routing phones, responding to emails.
• To maintain various sales department system price.
• Well organized and responsible with an attitude in problem-solving.
• Coordinate with logistics check on customers delivery status.
• Perform other related tasks assigned by superior.

Requirements:

• Minimum “N”/ ‘O’ Level and above
• Proficiency in MS Word & Excel
• Bilingual in English & Mandarin (Liaise with chinese customers)
• Able to work under pressure, multi task & independently

Job Responsibilities:

• Analyze business database, market potential and identify business opportunity.
• Assist in conducting market research and strategizing unique business position.
• Assist in developing standout and creative marketing campaign.
• Manage service marketing materials and knowledge distribution.
• Assist in conducting training on business strategies and marketing materials to sales colleagues.
• Assist in managing service pricing.
• Provide support to field sales in improving conversion rate.

Job Requirements:

• Degree in any Technical or Business disciplines or related field.
• 2-3 years of new business development experience across a variety of industries with good record on success.
• Good interpersonal, communication skills and command in English.
• Excellent analytical skill through rationale, logical and creative thinking.
• Proficiency in database application, presentation and report writing.
• High level of self-driven, success oriented and resourcefulness.
• Proficiency in Microsoft Office applications especially Excel and Powerpoint.
• Experience in working in process/product plant is a plus.

*Location: 2 International Business Park

Job Types: Full-time, Permanent

Our client, a well-established MNC is seeking for a Senior Marketing Executive ( Luxury Retail / MNC - Digital Marketing / Events ) - $ 4,800.00 to $ 5,000.00 + Attractive Bonuses - Central area

Requirements

• Degree/Diploma in Marketing or Mass Communication or relevant
• At least 3 years of experience handling 360 Marketing functions.
• Experience in Digital Marketing and Events Management
• SEM and SEO knowledge is a plus
• Independent, confident and good interpersonal skill
• Familiar to work in high pace environment

Interested candidate can send in your resume (word format prefer) to [email protected]

Job descriptions:

• Daily walk through and incharge of all site's projects operations.
• Covers all related job done and completion daily jobs in order at sites.
• Daily reports for outstanding and completed jobs and work in all projects at sites.
• Daily reports on manpower attendance.
• Oversee and optimize day to day operations to ensure e ciency.
• Coordinate with operation managers to streamline processes and enhance overall productivity.
• Proactively identify areas for improvement and implement solutions.
• Work in a exible environment where working hours are or may not xed at times but based on project demands.
• Williness to go the extra mile and work extra hours upon request to meet deadlines and address business needs.
• Develop and implement effective sales strategies to meet and exceed targets.
• Identify and pursue/search new business opportunities to expand market reach.
• Build and maintain strong relationships with clients through excellent communication, contacts and service. Proven experience in Construction R & R and A & A in sales and operations roles.
• Strong organizational and multitasking abilities and have the capacity to excel the job.
• Excellents in communication and interpersonal skills and critical thinking.
• Ability to adapt to a fast-paced work environment at times and attention to details.

Requirements:

• Minimum 3 years in similar industry.
• Secondary/Diploma in Admininstration Business/Civil Engineer.
• Positive mindset, honest, loyalty and will to go extra miles to grow with the organization.
• Comunication skills and problem solving skills.
• Able to work during weekends and Public Holidays as and when required.
• Teamplayer able to work well together in every situation and support with consistent actions.

• Responsible for the full spectrum of corporate communications planning and strategies.
• Develop and implement online/offline campaigns for programmes and initiatives.
• Drive engagement on social media platforms, create and update content on various digital channels
• Track and analyse audience statistics and behaviour across all channels to identify opportunities to improve our engagements with our target audience.
• Support in SMF website revamp and content updates
• Conceptualise and work with team members to develop marketing collaterals and, e.g., eDMs, social media posts, infographics, presentation decks, etc.
• Oversee media relations and plan media events to ensure favourable and targeted media coverage
• Conceptualise storyboard for video publicity and to assist in the creation of video content.
• Provide event support to various Business Units in speech writing, photography/videography, media coverage and any other support that is required.
• Develop publications such as Annual Report and SMF quarterly magazine – SMF Connect
• Any ad hoc duties as they arise

Requirements

• Degree in communications/marketing, or related fields with at least 3 years of experience in corporate communications/marketing
• Proven experience in developing corporate communications plans and campaigns
• Experience in events management is advantageous
• Proficient with social media strategy
• Proficient with designing tools (Adobe Photoshop, illustrator, Premiere Pro and canvas), MS Office Software, and WordPress
• Excellent written and verbal communication skills in English and Mandarian
• Team player with positive attitude
• Ability to work under pressure

Requirements

- Min 2 yrs experience in events / exhibition / Creative / Point-of-Sales

- Min Diploma holder and above

- Sharp, creative & energetic with social skill.

- Has an analytical mind & is concerned with bottom-line and datelines

- Possess a positive attitude & enjoys real challenges

- Confident and good communication & presentation skills

- Self-starter, able to work independently and as a team

Job Responsibilities

- Account servicing

- To explore new business opportunities

- Ensure smooth communication between client and company

- To oversee a project from creative development to execution independently

- Able to travel overseas

Your Role

• Implement strategies to maximise rental and occupancy of the mall while ensuring good tenant/trade mix
• Handle new leases, lease renewals, lease expirations, negotiation and follow-up with various lease documentations
• Prepare leasing documents
• Evaluate and analyse tenants’ business performance and be responsible for lease and tenant related matters

Your Profile

• Diploma in Real Estate
• At least 2 years’ relevant experience in leasing, preferably in a retail mall environment
• Be independent, resourceful and possess excellent written and communication skills
• Be able to multitask and work well in a fast-paced environment
• Be prepared to work on 5.5 days’ work week

JOB DESCRIPTION

• Preparing daily reports (SWP, photo, test reports, etc.) for submission to customers and checking to ensure accuracy before submission
• Data entry of service orders received in Masterfile and coordinating with customers on issuance of service orders
• Downloading project status from customer's online portal and segregate them into various reports for follow up action by individual departments
• Follow up on project completion and submission ensuring that they are in accordance to target timeline
• Submission of various monthly and bi-weekly reports to Finance department
• Any other adhoc duties and responsibilities as assigned by supervisor

JOB REQUIREMENT

• Candidate must posses at least a Diploma from recognized institutions
• Candidates with minimum 1 year experience or no experience are welcome to apply
• Working knowledge of Microsoft Excel
• Hands-on experience in Vlookup and Pivot Table is preferred
• Good team player with good interpersonal skills

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to Fiber Reach Pte Ltd for our considerations.

Please be noted that should you not consent and provide us with the relevant personal data to fulfil the "Purposes" of collection, use and disclosure of your personal data by Fiber Reach Pte Ltd, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the lay and therefore, we may not be able to make an offer of employment.

You may refer to and access our website for more information.

RESPONSIBILITY:

· Sort out and account for daily work orders/ roadside assistance forms.

· Raise work orders for sub-contractors.

· Submission of battery tax invoices and payment received.

· Submission of membership application, service receipt and payment received.

· Submission of scrap car documents.

· Submission of official receipts and payment received to Finance Department.

· Submission of refund cases to Finance Department.

· Prepare billing reports for Finance Department.

· Checking of sub-contractors’ reports.

· Checking of invoices.

· Undertake any other tasks assigned by superiors from time to time.

REQUIREMENTS:

· Minimum qualification: NITEC or equivalent.

· Minimum experience: 1 year of relevant working experience.

· No related experience with willingness-to-learn and positive attitude are welcome to apply.

· Able to start work immediately/ within short notice are preferred.

SingHealth Fund (SHF) champions research, innovation, education, patient care and staff wellness causes across SingHealth. In 2023, SHF was awarded the distinguished Charity Transparency Award by the Charity Council, established under the Ministry for Culture, Community and Youth, which recognises charities for their efforts in upholding governance and building public trust in the sector.

You will assist and support the Manager in all aspects of the grant management functions, such as completing and reviewing grant applications, pre-award checks of grants, post-award reporting and administration of grants awarded by SingHealth Foundation. You will provide timely and accurate updates of grant details and utilisation in the relevant system databases. In addition, you will review the grant making policies and procedures and identify potential areas for improvement.

Job requirements:

• Bachelor’s degree preferably in Accounting or Business Management with at least 2 years’ relevant experience
• Experience in grant administration, fund management and charities governance would be an advantage
• Proficient with Microsoft Office applications, including Visio for drawing of process maps, data analysis and presentations
• Team player with excellent interpersonal communication skills
• Excellent command of both spoken and written English
• Meticulous, resourceful, innovative and analytical
• Ability to multi-task, prioritise, work efficiently and independently within stipulated deadlines

Key Responsibilities:

• Retain and grow customer accounts with incremental commitment
• Develop and leverage relationships to improve customer retention
• Manage renewal process and negotiate multi-variable contracts
• Develop strategy to ensure assigned accounts are renewed on a timely manner
• Monitor outstanding renewals and develop a robust follow-up system
• Contacting and follow-up with customers and partners to ensure a timely renewal process
• Preparing renewal quotes for current contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Be the principal point of contact for key customers and leverage on the internal resources to meet their requirements
• Act as the customer champion with consistency on areas of improvement and initiatives to retain our customers through better product and service output
• Provide accurate and timely forecasts on a periodic basis

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Experience in a sales capacity within the technology or software industry preferred
• Strong understanding of SI services and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic mindset with a focus on achieving targets.
• Adaptability to fast-paced environments

Our company is a startup that is about to launch a new series of products that embodies Green technology and the Marine lifestyle. We're looking for a motivated and detail-oriented Finance Accounts Executive to join our team.

The incumbent will play a crucial role in managing and maintaining our company's financial accounts. You will work closely with clients to ensure timely payments, handle account inquiries, and provide financial advice internally and externally, including coordination of systems and tech infrastructure. There will also be a need to construct and implement different initiatives to facilitate the growth of the company.

The incumbent will be expected to go above and beyond traditional accounting duties, hence those looking for vanilla-type 9 to 5 roles need not apply. However, if you're looking for dynamism and growth potential in your career, we'd love to hear from you.

COMPANY DESCRIPTION

Tsao Foundation is a not-for-profit organisation that upholds innovation, excellence and constructive change as our core values.

Our mission is to advance a positive transformation of the ageing experience by advocating for mindset and societal change. We fulfil that through our four initiatives: The Hua Mei Centre for Successful Ageing, Hua Mei Training Academy, International Longevity Centre Singapore, and Community for Successful Ageing.

We have a multi-disciplinary team of skilled professionals dedicated to making human longevity a positive experience through undertaking community-based programmes and eldercare services, training and education, research, advocacy and collaborations.

RESPONSIBILITIES

Key Summary

To support various routine finance functions within the Finance team

Job Responsibilities:

• Handle accounts payable, review and post vendor invoices received in the system.
• Verify all supporting documents for vendor payments to ensure that it is properly authorized and in accordance with the Foundation's policies and procedures.
• Allocate monthly Grab expenses to relevant cost centers.
• Liaise with internal staff and/or external vendors on payment matters.
• Perform monthly Accounts Receivables (AR) sub-systems reconciliation.
• Handle the issuance of tax-deductible receipts (TDR) to donors.
• Any ad-hoc duties assigned from time to time.
• Timely processing of vendor payments, ensuring all supporting documents are provided in the system.
• Grab transport expenses are allocated to relevant cost centers timely and accurately.
• Reconciliation of AR sub-systems is completed timely and accurately.
• TDRs are issued timely and accurately.
• Assigned ad-hoc duties are completed timely and accurately.

Requirement:

• Diploma in Accountancy or equivalent
• 1-2 Years' of accounting experience
• Proficiency in MS Office in particular Excel
• Good time management skills to meet deadlines and manage multiple priorities.
• Good communication skills
• Able to work under timeline pressure and managing multiple priorities
• Able to start at short notice

• Assist in payroll activities
• To assist in accurate data entry
• To assist in monthly tabulation for contractor payment
• Assist in managing HR systems (Info-Tech)
• Assist in Work Pass application, ie; WP, S Pass, EP
• To conduct On-board and Exit process
• Any other administrative duties
• Able to start asap
• 6 months contract
• Location : Bukit Merah

ob Description & Requirements

Furama is looking for passionate Guest Engagement Executive to join the team! He/She is responsible to perform all Guest Engagement duties which includes front desk, guest relations and executive club operations at level which meet or exceed guests’ expectations and is accordance to the policies, procedures and standards set by the Hotel while creating and upkeep a pleasant experience for guests by always rendering warm and personalized services.

Duties & Responsibilities

· Attend to all guests’ enquiries and requests on hotel facilities / services, tourist information / tours, self-service launderette, photocopy service, foreign currencies, retail shop, community workshops and so on.

· Carry out pre-arrival activities which includes, but not limit to, preparing welcome letters for VIPs and Executive Club guests, issuing meal and welcome drink coupons, efficient room assignment, charge Non-Refundable Deposit bookings, check correspondences are attached accordingly.

· Check and ensure all assigned rooms are prepared according to the Hotel’s standard and all necessary amenities and guest supplies are properly extended.

· Greet and welcome guests upon arrival and bid farewell upon departure especially in the lobby and at the main entrance.

· Escort guest to reception counter, perform check-in and check-out or in-room check-in for VIPs. Explain the necessary guest’s entitlements and promote in-house facilities.

· Perform daily due-out, extension of stay, late checkout, no-show, room and rate change based on established procedures.

· Show and sell rooms to potential guests, such as walk-in guests, and take room reservations, up-sell rooms and other products whenever possible.

· Carry out transactions, while adhering to hotel’s accounting and controlling procedure, in different modes of payment such as cash, credit/charged card, corporate account, vouchers, and post transactions accurately to ensure accountability of guest’s expenses. Prepare documents accordingly.

· Issue keycards and related vouchers (e.g. carpark coupons, complimentary drink vouchers) based on the established procedures.

Reporting to the Deputy Director, you will develop and execute plans to grow regular giving to SCS under the Give Every Month (GEM) programme through digital marketing and below the line platforms. In addition, you will be responsible for managing the regular donor’s communication to keep donors engaged.

1. Develop and market fundraising campaigns (Social media and EDMs, Content development, Poster design and Copy writing).
2. Donor Communication (Impact Report – Conceptualisation, design, content, copy (supported by appointed vendor) and Donor Thank you Letters.

Qualifications and Experience

• Degree in Communications
• Fundraising or related experience required
• Ability to develop storytelling
• Good understanding of philanthropy & giving scene
• Ability to research
• Excellent written and communication skills
• Ability to articulate strategies and proposals

This is a 6-months contract position.

What the role is

NEA’s Inspectorate Department administers the Environmental Protection and Management Act (EPMA) and its Regulations to manage and control air, water and noise pollution, as well as hazardous substances and toxic industrial waste at industrial and trade premises.

What you will be working on

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.
• Respond to environmental pollution incidents during and after office hours.
• Attend to feedback from public pertaining to pollution matters.
• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.
• Develop and review the concept of operations for responding to environmental pollution incidents.
• Support the procurement and equipping plan for laboratory and relevant analytical equipment.
• Prepare reports and presentations to senior management on environmental related issues.

What we are looking for

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering
• Knowledgeable in principles of environmental sampling and pollution control.
• Possess strong analytical and problem-solving abilities.
• Good writing, communication and interpersonal skills.
• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.
• Organised and able to multi-task.
• Mature, independent and resourceful.
• Preferably, possesses a Class 3 driving licence.
• Able to work on weekends and after office ours, when required.
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-2-BUKIT-MERAH-CENTRAL/Executive-Manager-Manager-Assistant-Manager--Inspectorate-Department----Contract_JR-10000027520

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description :

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly Key Performance Indicator (KPI) for BMW Asia timely.
• Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Per Unit (EPU) for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with BMW Asia, Subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.

Requirements:

• Diploma/Degree in Business or Engineering.
• Minimum 3 years of relevant working experience.
• Possess working experience in the automotive industry with a good understanding of Aftersales operations.
• Possess extensive local market knowledge and proven good track records in the automotive-related industry.
• Class 3 driving license.

Sime Darby Motors is the automotive arm of Sime Darby. One of the leading automotive players in the Asia-Pacific region with presence in nine markets, Sime Darby Motors spans across Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan. A key industry player, it is actively invested across the entire value chain of the automotive business, from assembly, importation, distribution and retail, to after-sales services and rental, with more than 12,000 employees across the nine markets.