1. Document Control and manage Factory audits.

2. Local and Overseas Procurement

3. Inventory Management

4. Perform cost margin analysis of product lines to ensure within budget

5. Excellent MS Xcel skills and knowledge ( at least 8 out of 10 competency)

6. High EQ, able to work well under pressure and deliver under tight timelines.

7. Ability and track record of working with cross functional teams to deliver results.

8. Excellent oral and written ( email, whatsapp ) communications skillsets.

9. Tenacious, resourceful and able to at a very short time connect the dots to form a big picture.

Job Responsibilities:

· Assist in all administrative duties assigned.

· Assist Administrative Manager in appointment/administrative duties.

· Any ad hoc duties assigned.

Requirements:

· GCE ‘O’ Level or above

· Minimum 1 year of Admin experience

· Proactive, committed and able to work in fast paced, high volume processing working environments

· Positive attitude, hardworking, possess initiative & ability to work independently

· Computer literacy in Microsoft Excel & Microsoft Words.

· Ability to organize and manage multiple priorities and able to meet deadlines

· Meticulous and detailed oriented, good filing system

· Possess and inquisitive and analytical mind and proactive in problem finding and resourceful in problem solving

· Excellent inter-personal skills, problem solving skills and a team player

Interested please email resume to [email protected]

An accounts administrator, also known as an accounts executive, is responsible for managing a company's accounts, including accounts payable and receivable. Their duties include:

• Handling payroll
• Recording invoices
• Managing other cash flow processes
• Documenting and updating a company's accounting database
• Reporting any discrepancies that may appear
• Preparing financial reports for upper management
• Liaising with third parties such as auditors and tax agents

To become an accounts administrator, you typically need a bachelor's degree in accounting, finance, or a related field, along with relevant experience in accounting or financial administration.

1. Singaporean Citizen or PRs is preferred

2. Those who have many years of working experience in the post of ADMINISTRATIVE SUPPORT ASSISTANT or ADMINISTRATIVE ASSISTANT n Singapore are preferred

3. Can handle drive a car for boss and other related administrative secretarial work and so on.

4. Manage the company's administrative and personnel matters, and be responsible for the company's document management

5. Assist the work tasks arranged by the boss

6. Work six days a week, with overtime and other work arrangements assigned by the manager.

Interested applicants please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Responsibilities

• Overall responsible for general office administration & purchasing
• Ensure office equipment maintenance and control
• Ensure the arrangement of facilities after award of project in preparation for project start up
• Purchasing processing, ensuring purchase is followed up
• Ensure the maintenance of Approved Subcontractor/Supplier List
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Record maintenance
• Recommend improvement measures to the superior
• Assist the MR in internal and external communication

Requirements

• Minimum Diploma in Business Administration related qualifications.
• At least 5 years relevant working experience.
• Good communication skills
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.

Interested please email resume to [email protected]

Job description

We are seeking a motivated self-starter for an entry level administrative position in our company. You will be part of a core administrative support team and will be trained in HR & Admin, Purchasing, Leasing and Customer Service.

You will work closely with the HR, Facility and Leasing teams, so strong communications skills are a must. We strongly prefer proactive & hardworking candidates that are able to manage a broad scope of work duties.

Your responsibilities may include one or more of the following areas:

• Information/record management including maintaining date and records
• Support in office management and general administration duties
• Coordinate and support the team's workflows and processes

Job requirement:

• Min GCE A Level / Diploma holder
• Fluent in spoken and written English
• Proficient in Microsoft Office applications especially Excel
• Resourceful, independent and self-motivated
• Good communication and co-ordination skills
• Able to multi-task

Interested candidates are invited to apply with the following details:

• Last drawn salary
• Reason for leaving current and/or past employment
• Expected salary
• Date of availability

We regret that only shortlisted candidates will be notified.

MaNex TradExpress Pte Ltd is a freight forwarding company specializing in total logistics solutions. We are committed to talent development to support our expanding business. We are currently seeking a right candidate to join our our team as;

Position: Import / Export Logistics Assistant

Key Responsibilities:

• Coordinating and managing shipments to ensure timely and accurate delivery.
• Conversant in Bahasa, Mandarin, and English (necessary to liaise with Indonesia and China customers).
• Maintaining communication with carriers, suppliers, and customers.
• Handling shipping documentation and resolving any related issues.
• Ensuring compliance with shipping regulations and company policies.
• Other ad-hoc duties as assigned

Requirements:

• Must possess at least a Degree/Diploma in administration, business management, or a related field.
• At least 1-2 years of experience in a similar industry preferred.
• Proficient in MS Word and Excel.
• Positive work attitude, strong sense of urgency and responsibility, and ability to work well within a team.

Additional Skills:

• Proficiency in MS Office.
• Strong organizational skills.
• Meticulous with attention to detail.
• Analytical and problem-solving abilities.
• Good interpersonal skills and team player.

Interested applicants, please apply.

We have a conducive work environment, 5 working days and competitive benefits.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Job Description

•  Main Duty - Customer Service Duty (mindset has to meet the
• realist challenges and demands of a Primary School setting)
•  To answer phone calls, manage visitors, takes messages,
• responds to enquiries and provide general useful information (in
• a very dynamic environment where calls are volumous)
•  Able to use school implemented IT system for administrative
• purposes.
•  To handle daily varied demands and queries from parents /
• students / vendors / staff etc
•  To call pupils absentees and to check with parents on their
• child’s status every morning.
•  To call pupils to convey messages during ad-hoc / special events
•  To render first level assistance to walk-in pupils’ needs including
• sick & injured pupils. To escalate case to other colleagues in the
• office immediately if it is beyond superficial cases.
•  To handle / support situation when pupils’ vomit, soiled their
• clothes.

General Duties

•  To assist in canteen matters, utility, FAS application, arrears fee,
• bus booking, etc
•  To help update the school activity notice board in the office (data
• accuracy is important)
•  To maintain the forms cabinet in the office. All forms must be
• current and to be replenished constantly.
•  To assist in general typing duties.
•  To assist in Stores supplies management during school holidays
•  To support any other general admin duties as and when required

Work Schedule

• Contract Period: From 02 Jan 2025 – 31 Dec 2025.
• Mondays to Fridays: 7:00am to 4:00pm
• Service not required on Saturdays, Sundays and gazetted public holidays

Requirement

• Good communication and inter-personal skills in reception duties,
• preferably in school environment
• Good team player with high level of initiative

EA License No.: 96C4864

Reg. No.: R22110485

Job Scope:

• To support officers in coordination works needed as part of the UAS permit processing procedures, addressing public enquiries on the permit matters or system technical related issue.
• Support officers in the various initiatives such as enhancement of internal process, procedures and upcoming new systems. The temp staff will also require assisting officers with the outreach efforts to the industry.
• To assist officers with coordination tasks required for UAS permit processing procedures, addressing public enquiries regarding permit matters and system-related technical issues.
• To support officers in various initiatives, such as enhancing internal processes, procedures, and perform User Acceptance Test (UAT) on the upcoming new systems. The temporary staff will also be required to aid officers with outreach efforts to the industry.

Requirements:

• A level, Diploma or Degree preferably in IT or Engineering
• 1-2 years of relevant work experience (fresh graduates are welcome)
• Knowledge and experience in aviation safety regulatory process and unmanned aerial systems would be an advantage
• Good interpersonal, communication and presentation skill
• Must be able to learn quickly on-the-job
• Meticulous and thorough. Ability to deliver under tight deadlines
• Ability to work independently and collaboratively in a team environment
• Proficiency in MS Word, Excel & PowerPoint is a must

Working Arrangement:

• 5 days per week. 830am-6pm on Mon-Thu and 830am-530pm on Fri

Contract Period: 1 to 2 years

Location: East

Salary: $2500 to $2700/month

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

· Perform general admin duties

· Handle incoming and outgoing mails

· Keep track and order stock for office supplies, pantry and warehouse

· Attend to guests/ visitors

· Act as point of contact for internal and external clients

· Provide support for hotel/ flight bookings

· Liaise with executives in handling requests and queries from senior management

· Maintain an efficient central filing system for HR & Finance

Requirements:

· GCE ‘O’ level / Diploma in any discipline or equivalent

· Minimum 2 years’ experience in administrative duties

· Knowledge of office management systems and procedures

· Proficiency in MS Office

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills

· Strong organizational skills with the ability to multi-task

Job Scope:

• Manage governance and compliance matters e.g. finance reports, audits reports, accruals, access to systems, contracts
• Support programme management matters across depts e.g. budget planning, training subsidies, lunches for classes
• Supports logistic matters for selected strategic events

Requirements:

• Communicates effectively to stakeholders and vendors
• Has good time and project management
• Has an eye for details – specifically in data management

Contract Period: 4 months

Salary: $13/hour

Mon - Fri

EA License No: 96C4864

Reg. No.: R24121728

The Administrative Assistant provides vital support to ensure smooth and efficient office operations. This role involves handling a wide variety of administrative tasks, assisting with scheduling, managing communications, organizing office resources, and providing clerical support to various departments or managers. The ideal candidate should be highly organized, proactive, and possess strong communication skills.

Key Responsibilities:

1. Office Administration:
   • Perform general office duties, including answering phones, managing emails, and greeting visitors.
   • Organize and maintain office files, records, and databases.
   • Coordinate office supplies and ensure necessary inventory is stocked.
   • Ensure the office environment remains organized, clean, and well-maintained.
2. Communication and Correspondence:
   • Draft, proofread, and send emails, letters, and other correspondence on behalf of executives or the department.
   • Handle incoming inquiries via phone, email, and in-person, providing timely responses or redirecting as necessary.
   • Assist in creating reports, presentations, and documents as required.
3. Support to Management and Staff:
   • Provide administrative support to senior staff or managers, including task prioritization and project coordination.
   • Assist in data entry, report generation, and other clerical tasks.
   • Handle administrative aspects of HR, including scheduling interviews, assisting with onboarding, and maintaining employee records.
4. Customer and Client Support:
   • Act as the first point of contact for clients or visitors.
   • Provide general information about company services and direct visitors or callers to the appropriate person.
   • Maintain positive relationships with clients, vendors, and external stakeholders.
5. Event Planning and Coordination:
   • Assist in organizing company events, conferences, and meetings, including booking venues, coordinating logistics, and preparing materials.
   • Manage event registrations and communications.
6. Project Assistance:
   • Support ongoing projects by providing logistical, administrative, and organizational assistance.
   • Assist in tracking project timelines, deliverables, and progress.

Qualifications:

• Education: High school diploma or equivalent required; associate's or bachelor's degree in business administration, office management, or a related field is preferred.
• Experience in similar role will be an advantage

Key Competencies:

• Time Management: Effective in prioritizing tasks and managing multiple responsibilities.
• Adaptability: Ability to adjust to a variety of tasks and shifting priorities.
• Attention to Detail: Ensuring all tasks are completed with accuracy and precision.
• Communication: Strong ability to communicate clearly with internal teams, clients, and vendors.
• Professionalism: Representing the organization positively in all interactions.

Are you a recent graduate with a passion for organization and innovation? Do you have a background in human resources and are ready to kickstart your career? If so, we want you on our team!

**Key Responsibilities:**

- Assist in daily administrative tasks and office operations

- Support HR functions, including recruitment coordination, onboarding, and employee record management

- Organize and maintain files, documentation, and office supplies

- Coordinate meetings, appointments, and travel arrangements

- Support various projects and contribute innovative ideas to improve efficiency

- Assist in maintaining a clean and organized office environment

**Qualifications:**

- Director speaks Chinese, requires proficiency in both Chinese and English.

- Diploma in Human Resources, Business Administration, or a related field

- Recent graduates with strong organizational skills and innovative thinking are encouraged to apply

- Previous experience in a human resources role is a plus

- Excellent written and verbal communication skills,

- Proficiency in Microsoft Office Suite and familiarity with HR software

- Strong multitasking abilities and attention to detail

Are you a recent graduate with a passion for organization and innovation? Do you have a background in human resources and are ready to kickstart your career? If so, we want you on our team!

**Key Responsibilities:**

- Assist in daily administrative tasks and office operations

- Support HR functions, including recruitment coordination, onboarding, and employee record management

- Organize and maintain files, documentation, and office supplies

- Coordinate meetings, appointments, and travel arrangements

- Support various projects and contribute innovative ideas to improve efficiency

- Assist in maintaining a clean and organized office environment

**Qualifications:**

- Director speaks Chinese, requires proficiency in both Chinese and English.

- Diploma in Human Resources, Business Administration, or a related field

- Recent graduates with strong organizational skills and innovative thinking are encouraged to apply

- Previous experience in a human resources role is a plus

- Excellent written and verbal communication skills,

- Proficiency in Microsoft Office Suite and familiarity with HR software

- Strong multitasking abilities and attention to detai

Are you a recent graduate with a passion for organization and innovation? Do you have a background in human resources and are ready to kickstart your career? If so, we want you on our team!

**Key Responsibilities:**

- Assist in daily administrative tasks and office operations

- Support HR functions, including recruitment coordination, onboarding, and employee record management

- Organize and maintain files, documentation, and office supplies

- Coordinate meetings, appointments, and travel arrangements

- Support various projects and contribute innovative ideas to improve efficiency

- Assist in maintaining a clean and organized office environment

**Qualifications:**

- Director speaks Chinese, requires proficiency in both Chinese and English.

- Diploma in Human Resources, Business Administration, or a related field

- Recent graduates with strong organizational skills and innovative thinking are encouraged to apply

- Previous experience in a human resources role is a plus

- Excellent written and verbal communication skills,

- Proficiency in Microsoft Office Suite and familiarity with HR software

- Strong multitasking abilities and attention to detai

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

Responsibilities

• Primarily responsible for day to day support of Ecommerce Platform Application,
• FX clients and Stock Brokers using FX.
• Perform monitoring using available tools and media
• Write Monitoring Tools in Unix, Python, SQL or Lambda, strictly adhering to the
• monitoring framework
• Assist Clients Success Team with onboarding activities.
• Trouble shoot incidents, providing enough in-dept details which would assist
• developers to quickly zoom into codes to identify any bugs
• Manage incidents following internal incident management process and
• procedures till they are resolved
• Ensure incidents are logged and root cause analysis updated and concerned
• parties are advised
• Involved in Problem Management
• Ensure timely email responses and stake holders updates
• Participate in depth QA/Testing of the application at the end of a Sprint
• Able to grasp the permutation of inputs to develop Test Cases and Test Scenarios
• for exhaustive testing against new applications or new functionalities
• Code Test Cases using Selenium, Cucumber, Scripts, Python and Postman
• Ensure production system are adequately monitored

Requirements

• Degree in Computer Science / Info Technology
• Able to code in Java, Python and Unix/Bash is a must
• Able to code in Selenium would be an advantage
• Some knowledge in AWS platform/tools would be an advantage
• Some knowledge on FX, Payment and E-Commerce business knowledge would be
• an advantage
• Equipped with analytical and problem-solving skills
• Able to learn new functionalities and new systems quickly and present testing
• permutations for Test Cases and Test Scenarios
• Essential but not a must to have knowledge of FIX Protocol
• Result driven and customer oriented
• Prior experience in managing clients from China and Japan will be advantageous
• Proficient in spoken and written Simplified Chinese
• Ability to speak/write Japanese will be advantageous
• Team player, resourceful, independent and a good communicator

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

About the Role

As Admin Executive, you will play a role in ensuring efficient operations within our Client Experience team. This temporary position offers a unique opportunity to contribute to our client management process. You will be reporting to the Client Experience Manager.

Key Responsibilities

• Data Entry: Inputting and maintaining accurate client information and sub-merchant details into our database system.
• Basic Chinese to English Translation: Assisting with the translation of essential documents and communications from Chinese to English, ensuring clarity and accuracy.
• Company Profile Research: Conducting detailed company profile searches on Google and other platforms to gather relevant information for our client database.

Job Requirements

• Diploma holder / Bachelor’s degree in any field
• Proficiency in both Mandarin and English languages
• Strong attention to detail and accuracy in data entry tasks
• Familiarity with conducting online research and utilising Google for information gathering
• Ability to work efficiently within a dynamic team environment
• Exceptional organisational skills and ability to handle multiple priorities in a fast-paced environment
• Available for a 4-month temporary assignment (5 days per week)
• Open to part-time staff (up to 3 days per week)
• This position requires staff to work on-site daily for at least the first month

Why Us?

• Make a positive impact to the world’s economy by creating a World without Currency Borders™
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace

Job Scope:

• Procurement – procurement of adhoc small value items, including stationery, food catering, bus bookings.

• Student administration – Help to process applications for financial assistance and related schemes for students from low-income families.

• Finance matters – Follow up with parents on outstanding bills on a monthly basis.

• Staff matters – Update leave and medical leave on the staff movement board.

• Record keeping – e.g. utilities and telecommuniations monthly usage, photocopy monthly usage, maintain list of expiry dates of contracts and agreements.

• Attend to walk-in visitors (parents, vendors, etc) and students requiring assistance at the General Office.

• Attend to sick and injured students

• Answering telephone calls and directing the calls to relevant staff.

• Attend to incoming parcels and school emails

• Any other duties as and when assigned by the school.

Requirements:

• Able to work well under pressure and maintain a positive attitude even when under stress.

• A pleasant personality and a team player with good inter-personal skills.

• An independent worker with initiative.

• Has an eye for details, and has good organisation and time management skills.

• Proficient in Microsoft Office, especially in Word and Excel.

• Relevant experience in school financial administration.

Contract Period: 1 Jan 2025 to 31 Dec 2025 (option to extend till 2026)

Salary: $2000/month

Working Arrangement:

• Mondays to Thursdays: 9.00am to 6:30pm, inclusive of 1hr lunch break

• Fridays: 9:30am to 6:30pm, inclusive of 1hr lunch break

Service not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Job Description

• Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
• Call Management – Make and answer telephone calls, record messages, direct calls, and relay messages to relevant school personnel as necessary
• Record keeping – Assist in data entry and compilation
• Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, etc
• Student Services – Collate student data, administer applications for financial assistance and other support schemes
• Any other duties as and when assigned by the School.

Work Schedule:

• Salary:

- $2390 (from 1 Jan 2025 to 30 June 2025)

- $2580 (from 1 July 2025 to 31 Dec 2025)

• Contract Period: 1 Jan 2025 to 31 Dec 2025
• Nearest MRT: Tampines
• Working days: Mon to Fri
• Working hours: Mondays to Fridays: 7:30 am to 5:00 pm, inclusive of 1hr lunch break.

*Service not required on Saturdays, Sundays and gazetted public holidays*

Job Requirement:

• At least N-level passes in English and Mathematics or relevant WSQ certificates
• Strong interpersonal and communication skills
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
• Ability to interact effectively with students, parents and stakeholders
• Ability to multi-task and manage time effectively
• Ability to handle basic issues independently
• Good teamwork skills and a collaborative attitude
• Proficiency in Microsoft Office suite (Word, Excel, Powerpoint)
• Relevant working experience in similar roles, preferably in a primary school

EA License No.: 96C4864

Reg. No.: R24121728

1. Document Control and manage Factory audits.

2. Local and Overseas Procurement

3. Inventory Management

4. Perform cost margin analysis of product lines to ensure within budget

5. Excellent MS Xcel skills and knowledge ( at least 8 out of 10 competency)

6. High EQ, able to work well under pressure and deliver under tight timelines.

7. Ability and track record of working with cross functional teams to deliver results.

8. Excellent oral and written ( email, whatsapp ) communications skillsets.

9. Tenacious, resourceful and able to at a very short time connect the dots to form a big picture.

Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

Overview

As an administrative assistant, you will provide essential support to our team, handling various administrative tasks with efficiency and attention to details. Your role will involve organising documents, managing communication, and assisting in day-to-day operations. You will also be working closely with the operation director, facilities manager, and other team members to ensure that the services as agreed under the contract have been properly executed and delivered to the required standards.

Responsibilities:

• Handling and transferring of phone calls and emails.
• Facility management support includes total well-being and all matters relating to the office facilities such as maintenance schedules, pest control, cleanliness, security, pantry, assets, IT related matters etc.
• Provide administrative support to office and operations department including documentation, claims, quotations, stationary inventory, filing, photocopying, scanning etc.
• Assisting in project related works, including preparation of contractual document and upkeep projects progress status.
• Liaise with ground team in relation to facility maintenance to ensure smooth operation in the office/sites.
• To support customer service whenever required.
• Any other duties as assigned from time to time.

Requirements:

• Candidate must possess at least an O level/NITEC qualification.
• Fresh graduates from ITE are welcome to apply.
• Proficient in Microsoft Office (Microsoft Word, Excel, and PowerPoint.
• Well organized, meticulous, detailed and a good team player.
• Ability to work independently with minimum supervision and under pressure at times.
• Effective at prioritizing, organising, and meeting task deadlines.
• Possess a positive and keen to learn attitude.

Interested applicants please indicate your availability, expected salary and reason for leaving your previous employments in your resume.

We regret to inform that only shortlisted candidates will be notified.

Responsibilities

· Handling suppliers’ billings with supporting documents (e.g., purchase orders, delivery orders) to ensure accuracy and resolve discrepancies.

· Input relevant data into the SAP system, maintaining up-to-date records of purchases and vendor information on a daily basic

· Raise purchase requisitions in the SAP system, ensuring accuracy and compliance with company policies

· The admin assistant provides crucial support to the purchasing executive by assisting with procurement activities, vendor management, and administrative tasks.

· Enter Delivery Orders (DO) and photos of goods into the SAP system

· Maintain day-to-day raw materials incoming data, ensuring accurate and timely updates.

· Compile and update In-House Cube results and relevant data onto MS Excel spreadsheets on a daily basis.

· Check and update the Log of Deliveries (LOD) and company drivers' trip records daily.

· Assist in managing payroll processing and ensuring timely and accurate salary payments.

· Administer employee benefits, including insurance, leave, and other entitlements.

· Maintain and ensure employees’ data and files are updated.

· Provide administrative support to the HR team

· Oversee office administration, facilities, and vendor management.

· Any other ad hoc duties as assigned.

Requirements

· Minimum Diploma or Degree in Procurement/Supply Chain/ Business Administration/ Finance or equivalent/relevant discipline in any field

· Self-starter at tasks and resourceful answer finder

· Good working knowledge of the use of MS Office Software

· Possess initiative, good working attitude, and have a strong sense of responsibility

· Meticulous with good interpersonal and communication skills

· Team player with the ability to work independently with all levels of staff

Job Description:

• Answer phone calls, route callers, and respond to inquiries
• Sort and distribute incoming mail
• Receive goods delivered to the office
• Schedule servicing and maintenance of aircon/ water dispenser/ office equipment
• Ordering office (stationery & pantry) supplies and managing stocks
• Raise Purchase Requisitions & Goods Receiving Notice daily
• Filing of documentations including scanning
• Attend to any other admin office related matters
• Handling Company certifications (i.e. BCA, SLOTS, SCDF, ISO, BizSafe, etc.)
• Administer and update employees’ database timely and accurately;
• Assist and support in the tracking of employees’ appraisal, contract and work pass renewals;
• Handling full process and follow up employment applications for Work Permits, SPass and process NTS Workers’ repatriations and air tickets;
• Arranging onboarding and offboarding for employees;
• Arranging courses for employees;
• Coordinate training and development programs to ensure all necessary certs and licences are obtained by the Company for audit and compliance to the various regulatory bodies;
• Handling matters relating to Workers’ Dormitory arrangements, update residential address via MOM OFWAS, Coretrade, Levy Waivers and medical checkups;
• Verify and process all medical claims pertaining to Work Injury Compensation and Foreign Workers Medical Insurance;
• Maintain efficient filing system of internal, external and confidential documents;
• Keeping abreast of changes in statutory HR regulations and ensuring compliance;
• Other ad-hoc duties as assigned by the Management.

Job Requirements:

• At least GCE “N”/”O”/”ITE” qualifications
• Proven experience as an administrative assistant or office admin assistant
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills