Job Description

To Provide administrative support, ensuring efficient operations with the company.

Responsibilities

• Attend to incoming and outgoing telephone calls.
• Attend to incoming and outgoing emails.
• Issue invoice and delivery orders
• Data Entry of sales report
• Update inventory stock
• Any ad-hoc duties if required

Requirements

• Proficiency in MS Office
• Minimum GCE "O" Level
• Good interpersonal and communication skills
• Independent and able to work with minimum supervision
• Knowledge of MYOB software

Job Description: Administrative Assistant

Position: Administrative Assistant

Location: White Sands Primary School, 2 Pasir Ris Street 11, Singapore 519075

Duration: June 15, 2024, to June 14, 2026

Hours:

• Mondays to Fridays: 9:00 am to 3:00 pm (6 hours per day, no lunch break)
• Service not required on Saturdays, Sundays, and gazetted public holidays

Scope of Responsibilities:

1. Front Desk Operations:Attend to phone calls and walk-in customers, providing courteous and efficient service.
   
2. Correspondence Handling:Manage incoming and outgoing mails and faxes promptly and accurately.
   
3. Student Support:Attend to pupils' needs such as injuries and assist in tracking missing pupils.
   Assist in pupil matters including daily attendance, admission, P1 registration, P1 Orientation, Sec 1 Posting Exercise, and updating records of daily activities.
   
4. Data Management:Maintain and update school data records accurately and efficiently.
   Assist in data compilation tasks as required.
   
5. Logistics Support:Assist in logistics duties including sorting/distribution of booklets/pamphlets, maintaining inventory, stock-taking, loan of equipment, and equipment maintenance in rooms.
   
6. General Assistance:Perform any other duties as assigned by Principal, Vice-Principals, Administration Manager, Teachers, Management Support Officers, etc.
   

Qualifications, Skills & Experience:

• Minimum GCE ‘O’ or 'N' Level Certificate or its equivalent.
• Excellent communication and interpersonal skills.
• Strong team player with a proactive attitude and high level of initiative.
• Positive attitude and willingness to learn.
• Proficiency in MS Office applications such as Microsoft Word, Excel, and PowerPoint.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Comfortable interacting with young children.
• Prior experience working in a local primary school is preferred.

-General administrative duties such as preparing weekly report, data entry, filing and scanning.
-Preparation of quotations and tracking of invoices.
-Initiate improvements to process, workflow or systems on continuous basis.
-All other reasonable ad-hoc tasks as assigned.

-Minimum GCE N/O level.
-Proficient in MS Word/Excel application and Google calender.
-A good team player with positive working attitude.
-Fresh graduates welcomed.

Other information:
-Permanent position with 13th month and additional performance bonus.
-Located at Tagore Lane with shuttle bus service to Ang Mo Kio MRT.
-Monday – Friday 0830-1730hrs

Please send your detailed resume with last drawn salary/current drawn salary, expected salary, and availability to [email protected]

PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Responsibilities:

• General Administrative duties eg. Documents filling, managing of office supplies, etc.

• Data Entry

• Backend sales support eg. Liaise with vendors and customers on logistic matters, part time promotors for promotion matters, and etc.

• Any other ad-hoc or duties as and when assigned

• Able to work as a team member

Requirements:

- Able to communicate in English and Chinese.

- Proficient in General Computer skills and Microsoft applications such as Excel

- Entry-level are welcome(No Experience Required)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Roles & Responsibilities

Job Description

• Payroll function
• Issue customer account statements.
• Perform AP/AR function.
• Calculate workers' wages
• Work Pass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Matters related to Permit application.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Other ad-hoc duties as assigned by the Management.
• Compiling, maintaining and updating company records
• Managing office inventory and working with vendors to ensure the regular supply of office materials
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies
• Compiling and maintaining records of office business transactions
• Training, onboarding and supervising junior clerks
• Operating office equipment including printers, copiers, fax machines and multimedia instruments

Job Requirements

• Professional in Human Resource or Accountancy or equivalent
• Min. 1 years of relevant experience
• Proficient in MS Office
• Able to work independently and as a team player

Executive Administrative Assistance, Service Support Agent

In this critical role, you will manage the schedule of a senior executive, facilitate key interactions within and outside the bank, and provide administrative support to the team.

Job Responsibilities:

Primary Duties:

Executive Management Support:

• Scheduling responsibilities: Regularly manage the executive's schedule, preventing conflicts and ensuring alignment with strategic objectives.
• Meeting coordination: Facilitate interactions between the executive and key stakeholders within the team.
• Travel management: Oversee logistics for overseas business trips, working closely with APAC branch members.

Back-up Duties

Administrative Support:

• Carry out administrative tasks such as handling payments, creating purchase orders, and processing personnel expense reimbursements.

Job Requirements:

• Minimum 2 years of experience in a secretarial role, preferably supporting senior management.
• Strong multitasking abilities and prioritization skills.
• Excellent written and verbal communication skills.
• Strong in MS Office (Word, Excel, etc)
• Ability to use common IT tools and software proficiently.
• Proactive and responsible, ensuring high-quality outcome.
• Experience in arranging and conducting meetings with diverse stakeholders.
• Professional attitude, maintaining positivity in all interactions.

Primary Duties:

• Scheduling responsibilities: Regularly manage the executive's schedule, preventing conflicts and ensuring alignment with strategic objectives.
• Meeting coordination: Facilitate interactions between the executive and key stakeholders within the team.
• Travel management: Oversee logistics for overseas business trips, working closely with APAC branch members.
• Administrative Support:Carry out administrative tasks such as handling payments, creating purchase orders, and processing expense reimbursements.

Job Requirements:

• Minimum 2 years of experience in a secretarial role, preferably supporting senior management.
• Strong multitasking abilities and prioritization skills.
• Excellent written and verbal communication skills.
• Ability to use common IT tools and software proficiently.
• Proactive and responsible, ensuring high-quality outcome.
• Experience in arranging and conducting meetings with diverse stakeholders.
• Ability to foster communication, promoting a team-oriented, inclusive work environment.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Our client is a private tertiary institution. They are now recruiting an Systems Engineer to be part of their Engineering team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Support schools in confidential document preparation for CPE registration.
• Review and ensure accurate, timely documentation for program registration, updates, and lecturer registration.
• Act as a discreet liaison with internal and external stakeholders, including CPE and University Partnerships.
• Ensure compliance of Academy partnership activities with country-specific regulatory frameworks.
• Compile data efficiently to support company needs.

Requirements:

• Diploma in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Role Title: Administrative Business Partner

Duration: 01 April 2024 - 29 November 2024

Work Location: Pasir Panjang

Work Schedule: Normal business hours, Monday - Friday

Salary Range: SGD4000 to SGD6500 (depending on experience)

Role:

Administrative Business Partner to up to 4 very busy sales executives in an extremely fast-paced enterprise sales environment. The focus of the role is core administrative support: heavy/complex calendar management, processing expense reports, travel booking, and event planning.

Details:

• As an Administrative Business Partner (ABP), you will work closely with up to 4 executives to execute core admin support functions on their behalf.
• You’ll collaborate with a variety of people and job functions, performing tasks of moderate to high complexity and scope.
• Provide strategic support such as evaluating data or resolving minor operational issues with your manager's guidance.
• Interact with high-level executives both inside and outside of organisation and perform efficiently and professionally in an extremely fast-paced environment.
• Responsibilities include administrative tasks such as heavy/complex calendar management, travel arrangements, event coordination, and expense management.

Skill/Experience/Education

• Degree or equivalent experience
• 5-7 years of experience supporting multiple directors and/or sales executives with administrative tasks and related duties.
• A self-starter who can recognize where processes can be improved and takes the initiative to improve them.
• Professional, polished communication skills. Excellent business judgment and professional etiquette.
• Organizational, analytical and problem-solving skills.
• Ability to multi-task and partner efficiently with others in an extremely fast-paced environment.
• Experience using Google Workspace is highly desired. Experience using SAP Concur is desired.

1. JOB DESCRIPTION

Job Title

General Clerk cum Admin Assistant

Occupation

ADMINISTRATIVE ASSISTANT

Job Description & Requirements

Job Description & Requirements

• Good attitude / communication skills
• Computer literate (MS Word & Excel)
• Multi-tasking
• Invoice + quotation
• Able to work independently

Responsibilities for Administrative Manager

• Provide standard clerical duties as assigned, including faxing, copying, mailing, and communicating with clients
• Organise meeting schedules for various departments
• Respond to incoming communications, such as phone calls and emails
• Assist in filtering and forwarding communications to proper individuals and departments
• Create written and typed reports, including memos and business letters
• Help organize small to large-scale events and provide ongoing assistance during events
• Assist in handling of human resources activities, including payroll and personnel databases
• Monitoring, coordinating, and scheduling related to suppliers, vehicle workshops, and other third-party provider.
• Tabulating, summarising, and monitoring data related to Vehicle Maintenance Cost.
• Assist the operations manager in creating the employee's work schedules and assigning their daily tasks
• Assist in the recruitment process by coordinating interviews and onboarding processes.
• Maintain employee records and ensure compliance with HR policies.

Job Requirement

• Proficiency in English

• Exemplary planning and time management skills

• Ability to stay calm and on-task in high-stress situations

• Strong knowledge of today’s office technology, and computer software including MS Office

• Ability to multitask and prioritize daily workload

• High level verbal and written communication skills

• Discretion with personal and confidential information

• experience as an Office Administrator is a plus point

• Minimum Degree holders

Job Summary

• 5.5-day work week (Monday to Saturday)
• Working hours: Mon to Fri: 7.30 am to 4.30 pm
• Working hours: Saturday: 7.30 am to 1.00 pm
• Location: 10 Kaki Bukit Road 1, KB Industrial Building #01-25 Singapore 416175

If interested, please forward a copy of your resume.

We regret that only shortlisted candidates will be notified

Job Description: Printing and Administrative Support Officer

Authority: KRANJL SECONDARY SCHOOL

Location Address: 61 Choa Chu Kang Street 51 Singapore 689333

Duration: This is a contractual position with a contract period from May 1, 2024, to April 30, 2025, with the option to extend for a further period from May 1, 2025, to April 30, 2026, based on performance and mutual agreement.

Working Hours:

• Mondays to Thursdays: 7:00 am to 4:30 pm (inclusive of 1-hour lunch break)
• Fridays: 7:00 am to 4:00 pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays.

Position Overview: Kranjl Secondary School is seeking a competent Printing and Administrative Support Officer to join our team. The selected candidate will play a crucial role in providing printing and administrative support to ensure the smooth operation of our school's administrative functions. This position requires an individual with excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

1. Perform photocopying, laminating, binding, and shredding of documents as requested by staff and teachers.
2. Monitor and maintain adequate supplies in the Printing Room, including toner, staples, paper, laminating films, and binding rings. Prepare request forms and stationery for staff use.
3. Ensure the Printing Room is kept clean and organized at all times.
4. Attend to photocopier breakdowns in staff rooms, troubleshoot issues, and liaise with vendors for maintenance and repairs.
5. Perform administrative duties such as sorting, distributing, and filing documents, attending to walk-ins, and answering phone calls.
6. Assist with any other administrative tasks assigned by the school to support the overall functioning of the administrative office.

Qualifications and Skills:

• Proficiency in spoken and written English.
• Preferably, prior experience in printing and administrative duties.
• Preferably, at least a Pass in WISE English Language Module 4, or equivalent.
• Demonstrated traits such as service excellence, a service-oriented attitude, meticulous attention to detail, and efficiency in meeting work deadlines.
• Ability to work independently and manage time effectively.

Headquartered in Japan, our client is a fruit/vegetables trading company in Singapore. They are looking for Admin Executive to join the company.

Admin Executive

• MNC
• Hybrid working arrangement
• West

Job Description

• Support office/warehouse maintenance (administration and coordination with building management)
• Handle office/warehouse administrative duties
• Familiar with MOM employment practices to ensure the company complies with local rules and regulations
• Processing of customer orders, upload customer/vendor invoices
• Liaise with sales team to follow up with customers on overdue payments
• Handle any ad hoc tasks as assigned by management
• Undertake the tasks of receiving calls, take messages and routing correspondence
• Maintain diary, arrange meetings and appointments and provide reminders
• Monitor office supplies
• Produce reports, presentations and briefs
• Develop and carry out an efficient documentation and filing system

Requirements

• 3 years of administrative background
• Work experience in start up working environment
• Familiar with XERO
• Ability to work independently

If you are interested in this role, please click on Apply Now or alternatively, email your updated resume with your availability and expected salary to [email protected] AND [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22110815

Wong Sook Leng

Job Scope

• Provide day to day administrative office and client support
• Managing human resource administration tasks
• Liaise with outsourced IT vendors for IT matters
• Manage claims and office expenses
• Assist in ad hoc tasks or projects as assigned

Requirement

• Diploma or higher qualifications
• At lease 2 years working experience
• Able to commencement work soon (preferred)
• Good organisational skills
• Responsible and team player
• Good command of written and spoken English and Mandarin (to liaise with our Chinese associates, colleagues and clients)

Hype Media Pte. Ltd., a prominent large format printing company, is actively seeking a Part-time Administrative Assistant to manage payroll, handle government permit submissions, oversee petty cash management, and facilitate the issuance of Delivery Orders (DO) and Purchase Orders (PO). This presents an excellent opportunity for individuals who may not have prior administrative experience, as comprehensive on-the-job training will be provided. The successful candidate will play a pivotal role in ensuring the seamless operational and financial aspects of our office.

Responsibilities:

1. Payroll Management:Execute and oversee employee payroll, ensuring precision and timeliness.
   Maintain accurate records of employee working hours, overtime, and leave.
   
2. Government Permit Submissions:Prepare and submit various government permits as required.
   Stay abreast of regulatory requirements and ensure strict compliance.
   
3. Petty Cash Handling:Efficiently manage and reconcile petty cash transactions.
   Maintain meticulous records and receipts for petty cash expenses.
   
4. Delivery Orders (DO) and Purchase Orders (PO):Issue and process Delivery Orders for completed projects.
   Generate and manage Purchase Orders for necessary supplies and services.
   
5. General Administrative Tasks:Undertake general administrative duties as outlined in the previous job description.
   Assist with scheduling, communication, and data entry tasks.
   
6. General Administrative Tasks:Perform general administrative duties as outlined in the previous job description.
   Assist with scheduling, communication, and data entry tasks.

Requirements:

• No prior administrative experience is necessary; comprehensive on-the-job training will be provided.
• Basic computer skills and a willingness to learn are essential.
• Exceptional attention to detail and accuracy in financial record-keeping.
• Ability to handle confidential information with utmost discretion.
• Excellent organizational and multitasking skills.

Work Hours:

• Monday to Friday
• 2:30 pm to 7:00 pm

How to Apply:Interested candidates are encouraged to submit their resume and cover letter to [email protected]. Please include "Administrative Assistant Application" in the subject line.

We eagerly anticipate welcoming a proactive and detail-oriented individual to our esteemed team at Hype Media Pte. Ltd.!

Department : Broking Operations

Job Title : Administrative Assistant

Outline of Responsibilities and Authorities

Documentation

· Prepare and send covering letters, debit notes, cover notes, slips, premium closing

· Assist in registering and updating client information

· Create policy and correspondence files

· Photocopy, sort and file covering letters, debit notes, cover notes, slips, premium closing

· Check insurers’ policies and tax invoices

Claims Handling

· Prepare notification of claims to insurers

· Update claims register in Sharepoint

· Create and update claims files, claims activity reports

· Prepare documentation to engage surveyors, to forward reports / documents / cheques etc to insurers / clients

Tender Submissions

· Collect tender documents

· Type tender documents (e. g. tender forms, dividers, envelope, covering letters, etc)

· Deposit tenders where necessary

Others

· To assist on letter mailings and opening of mailbox and update letter register in Sharepoint on a rotational basis.

Job Responsibilities:

1. Sales Administration Support

Provide comprehensive administrative support for the Project Sales Team:

• Manage incoming sales calls/emails and perform leads administration.
• Source new leads from Tender Portals.
• Create, compile, and submit tender documents.
• Assist in preparing quotations and proposals.

Provide administrative support for the Services Sales Team:

• Prepare maintenance contract renewal notices.
• Compile services sales reports to track renewals.

2. Marketing Support

Offer administrative support to the Marketing Team, focusing on sales-related activities:

• Assist in developing marketing materials.
• Support marketing projects/events.

3. Other Roles

• Assist the Head of Operations and Managing Director in various administrative matters.
• Act as a buddy to the Administration Executive.
• Aid in matching supplier invoices with necessary documents and input into the system.
• Handle other ad-hoc duties as assigned.

Job Requirements:

• Minimum Diploma in any discipline or A Level.
• Minimum of 1-3 years of working experience.
• Knowledge of MS Office and Teams.
• Ability to work independently.
• Immediate availability to start work.

Clinic Assistant

Working day: 5.5 days work week
Working Hour: Mon - Fri: 8.30am to 5.30pm, Sat: 8.30am - 1pm
Salary range: $2000 - $3,000
Location: (Orchard)

Job Responsibilities:

• Serve as a Patient Service Associate at one of our clinics.
• Handle front desk related matters such as customer enquiries and cashiering.
• Provide administrative and logistical support to the clinic
• Ad hoc duties assigned by Supervisor.
• Other duties assigned by the doctor as required.

Requirements:

• With relevant experience.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Good Pay + Good Bonus ( 5 Days Work Week )

Junior / Entry Level / No experience / Senior Welcome apply / Full Training Provided

Support administration functions of the Parts Department ie paper work, data collection/input, etc for both operations and warehouse. Job scope entails raising of PO as well as documents preparation for outgoing to customers.

Responsibilities:
1. Raising and keying in PO into the DMS for all purchases required by the department.
2. Performing goods receiving/IC coding and generating binning lists according to locations and customers’ orders

Requirements
· Minimum NTC 2/NITEC in Automotive or equivalent with minimum 2 years of relevant
experience

§ Good Pay + Good allowance + Good Bonus

§ Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

§ Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Job Description & Requirements

ADMIN EXECUTIVE

Occupation

Administrative Assistant

Job Description & Requirements

• To handle incoming calls
• Check emails daily
• Secretarial support
• Purchasing
• Prepare invoices/quotation/ PO etc
• Day-day administration support
• Arrange daily delivery schedule
• Handling basic accounts
• Assist with all payment matters
• Maintain a proper filing system
• Monitor accounts receivables / payables
• Renewal of workers insurance
• Prepare monthly statement of accounts
• Follow-up on outstanding debts, chase payment
• Provide co-ordination work between departments
• Other ad-hoc duties as assigned

Requirements:

• At least 1 year experience in administration
• Fluent in English & Mandarin to be able to liasie with Mandarin speaking associates on day-to-day handling of accounts and admin support
• Computer Skills knowledge, accounting software, autocount
• Work week 5.5 days
• Work independently with minimal supervision
• Entry level candidates/ fresh grad welcome

Others:

• Staff welfare and medical benefits
• Good teamwork culture
• Fast Paced Environment

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR and Admin Executive who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Responsible for all General Human Resource matters
• Involved in designing and creating learning resources, training materials and e-contents
• Market information search and data/report compilation
• In charge of ensuring smooth day to day business operations
• Handle General Administrative Duties
• Provide support to the various departments
• Assist in internal talent acquisition and recruitment related duties
• Any other ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma /Degree
• Good in Microsoft Excel
• Able to cope in a fast-moving environment and work independently under minimal supervision
• Meticulous, highly organized and able to multi-task

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sales administration

• Respond promptly to customers' queries

• Source for materials via emails and phone calls to new and current suppliers

• Issuance / arrangement / coordination of sales and purchase related documents (Purchase Orders, Sales Orders, Invoices, Delivery Orders etc) and transactions in MYOB or other Accounting Program

• Collate and compile accurate instructions and documents (from customers) to Production team

• Coordinate with production staff to ensure timely delivery to customers

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: JTC Defu Industrial City [Kaki Bukit MRT]

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279