Responsibilities:

• End to end stakeholders management

• Manage customer support after the conclusion of the contract

• Responsible of transparent and traceable billing of contracted services

• Single point of contact for all issues and requests with regard to steering, planning and controlling the services to be provided by T-Systems

• Manage continuous improvement of interaction with regard to Customer-to-Customer processes

• Accountable for projects and major orders or services, i.e. more complex services which are not in the scope of regular operation

• Coordinate external suppliers (subcontractors)

• Establish a coordinated and timely service reporting, conducting service reviews and controlling service levels

• Implement changes in line with the contractual stipulations and in cooperation with the units involved

• Propose measures for continuous improvement of service performance

• Identify opportunities and topics in areas where T-Systems has profound experience and is capable of contributing to the customer’s added value beyond the contractually agreed scope of services

• Coordinate operational and strategic targets with the customer.

• Single point of contact to the customer for all non-contractual and non-commercial items including relevant liquidated damages

• Plan, organize and leads regular progress meeting

• Close cooperation with Operation Manager to provide service operations maintained to contractual service level requirements

• Adherence to accreditations / certifications as required, including but not limited to ISO 20000 and ISO 27001

• Driving continuous improvement within the services provided which are evidenced through customer satisfaction ratings

• Driving innovation in Service Operations to improve quality of service and cost efficiency

• Provide ‘Out of Hours’ management escalation for severe business impacting issues

• Ensure conformance to T-Systems’ and the local/global security policy in close cooperation with Customer Security Manager

General Requirements:

• Planning and control of existing revenue and of service delivery in time / quality / costs

• Contract implementation in commercial systems as well as initial and formal ordering

• Ordering of internal / external deliveries including order processing and project contracting of multidisciplinary project teams (e.g. transition and implementation projects)

• Quality monitoring at the contract level

• Ensuring agreed terms of delivery and services

• Project management of small to medium customer deliverables

• General knowledge of IT Infrastructure, Cloud Concepts and Digital Transformation

Communications / Reports

• Regular communications with customers for delivery and services within the contractual framework. Face to Face, virtual, email and telephone based.

• Contact person for the customer for commercial matters within the contractual framework in coordination with the account teams

• Handling of customer complaints and escalations within the framework of the complaint management process

• Conduct customer service reviews and track derived measures and activities

• Regular communications with Operations and Sales for performance and quality

• Providing the agreed invoicing data

• Tracking invoice payment

• Customer reporting / SLA monitoring according to customer requirements, management reporting (technical and SLA)

• Ensuring high customer satisfaction – including measurement process

Sales Process

• Driving the up-selling and cross-selling sales process within the account

• End-to-end ownership of the sales to delivery process (feasibility, time, quality, budget)

Financials

• Responsibility for revenue, expenditure, gross profit and complete invoicing

• Responsibility for budgeting and forecasting revenue, gross profit of contracts (existing business) in coordination with account team

• Ensuring capacity management to secure the required Service line tasks

• Responsibility for contract management and controlling (internal and external)

Language Proficiency

• Able to speak and write fluently in Japanese and English (for Japanese speaking customers)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and regulators. We are a global function with over 2,500 professionals providing assurance across all of Citi's businesses.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Audit Manager - Hybrid (Internal Job Title: Sr. Auditor I - C12) based in Changi Business Park, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Senior Auditor is responsible for performing moderately complex audits and assessments of Citi’s risk and control environments in coordination with the Audit team. The overall objective is to utilize in-depth subject matter expertise to contribute to the development of new techniques / processes for the area or function and help Citi reach business goals.

In this role, you are expected to:

• Perform validation of regulatory issues relating to risk management, including drafting reports, presenting issues to the business, and discussing practical solutions

• Draft audit reports and present issues to the business while discussing practical cross-functional solutions

• Complete assigned regulatory issue validations within budgeted timeframes, and budgeted costs

• Monitor, assess, and recommend solutions to emerging risks

• Contribute to the development of audit processes improvements, including the development of automated routines

• Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope

• Develop effective line management relationships to ensure strong understanding of the business; Acts as SME to senior stakeholders and /or other team members

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

•At least 3-5 years of experience a highly regulated industry or a BFSI

• Experience with working in or auditing Risk Measurement and Management including Credit Risk, Counterparty Credit Risk, Market Risk, Risk Reporting, Risk Capital, and Treasury/ Liquidity Risk Management (Credit or Market Risk experience preferred)

• Subject matter expertise regarding audit technology’s application

• Related certifications (CIA, FRM, or similar) and Bachelor’s/University degree preferred

• Has the ability to operate with a limited level of direct supervision; Can exercise independence of judgement and autonomy

• Effective verbal, written and negotiation skills and project management skills

• Effective leadership skills; Effective influencing and relationship management skills

• Demonstrated ability to remain unbiased in a diverse working environment.

What we can offer you

This is a role that will offer you the opportunity to build and develop an in-depth knowledge within Internal Audit and drive your career forward.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Responsibilities

• Advise clients on GST implications relevant to their business operations and transactions across various industries, including the financial sector.
• Assist clients with GST registration, exemption applications, and guidance on multiple GST schemes.
• Review and electronically file clients' GST returns.
• Conduct GST health checks, due diligence reviews, Assisted Self-Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Provide support to clients managing IRAS GST audits and investigations.
• Assist clients in seeking GST rulings from IRAS.
• Support partners in developing the GST practice and participate in ad hoc projects and tasks as required.

Job Requirements

• Bachelor’s degree in Accountancy, Finance, or a relevant discipline, preferably with a professional qualification recognized by SCTP.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and guidelines.
• Proven ability to ensure timely execution and delivery of tasks.
• Strong leadership, client management, team collaboration, project management, and analytical skills.
• Excellent communication skills, both written and spoken, with the ability to engage effectively at all levels.
• Collaborative team player with the capacity to handle pressure and manage multiple tasks.
• Motivated, with a desire for career advancement and development.
• SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), is an advantage.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as VP - Business Command Center - Major Incident Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

The Business Command Center Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Job Summary: The Applications Support Senior Manager within the ICG Business Command Center (BCC) / Cyber BCC will be responsible for providing a business centric ICG Cyber event response. In addition the individual will be responsible for managing
Major Incidents and contributing to stability initiatives driven by ICG Production Support, Product Management.

Job Description:

The Business Command Center (BCC) supports the Citi Trade and Treasury Solutions (TTS) and Markets & Securities Services (Investor Services, Issuer Services and Direct Custody & Clearing) business organizations globally. The BCC provides centralized command and control functionality associated with incident and problem support, ensuring continuous improvement of the quality of our service offerings. The group is responsible for enhancing business, operational, and support processes by ensuring transparency, consistent severity and impact assessment, rapid resource engagement, appropriate escalation, and timely communication during outages. Global Business Command Center (BCC) responsibilities include, but are not limited to: Cyber Event/Incident response in co-ordination with the InfoSec, Business and Technology partners.

• Support remediation of Level 0 GEM/Vulnerabilities across the ICG app/infra landscape.
• Support SWIFT Network Security Alert process
• Participate and support Regional/Global/EMT/PS organization level Table Top exercises
• Work with Regional Cyber BCC Leads from other geographic locations to build a strong partnership and year round focus on Cyber
• SWAT-BCC preparedness.

Major Incident Management:

• Facilitate the coordination, communication and escalation of incidents impacting the delivery of TTS and Securities Services to the client
• Serve as a liaison between the Business and Technology teams, promoting rapid escalation of incidents or market events, lending a business perspective to remediation options, and translating technical details into laymen’s terms.
• Monitor ServiceNow dashboard and incident metrics
• Use knowledge and experience, applicable to the incident, to determine the appropriate assessment of impact, severity, and ownership
• Use management and/or leadership skills to ensure the incident recovery team is properly organized, managed, and effectively communicating throughout the life of the incident
• Manage and drive incidents to successful completion and ensure overall Incident management goals and milestones are met
• Review all Incident Management Status and Metrics Reports for accuracy, consistency and timeliness
• Project management and readiness of initiatives related to TTS and Securities Services stability and safety & soundness
• Contribute to effort to develop broad quality analytics to be used by senior leaders in forming quality strategy globally.

Job Skills / Qualifications:

• Proven leadership Experience in Financial Services, especially Cash Management, Transactional Banking and Trade Operations is a must
• Incident/Crisis management experience including: Ownership, Classification and initial support, Escalation/Notification Business Impact Analysis, Resolution Tracking
• Excellent written and verbal communication skills required to influence and negotiate with senior leaders across functions (may be required to communicate with external parties)
• Strong trouble shooting/problem solving skills
• Understanding of Project Management standards
• Experience working with global, multi-region initiatives, projects and teams, including large matrix organizations
• Ability to influence partners and drive cross-functional work reaching optimal solutions to complex problems.
• Attention to detail, comprehensiveness of content and ability to see multiple assignments to completion under aggressive deadlines
• Flexibility to support global time zones, including some on-call weekend support
• Strong client focus
• Strong interpersonal skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholder

Education:

• BA/BS with 10+ years relevant work experience
• 3 + years people management or leadership experience in Trade & Treasury or Securities Services, Business,
• Operations, Technology and/or Client Service
• Strong MS Office - Excel, Word, Power Point. Excel, Teams, SharePoint, Visio skills are a must.
• Ability to work independently, ability to multi-task and drive multiple assignments to completion.

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

IT Project / Operations Manager, Airport Systems
We are looking for a proactive and service-oriented individual to implement IT initiatives and deliver IT
operations excellence for our airport. The candidate will be responsible for requirements analysis,
technical assessment, project management, solution deployment, operation management of Airport IT
solutions and IT Managed Services.
The candidate will be expected to perform the following roles & responsibilities:
• Work closely with various airport stakeholders, both internal and external, to gather user
requirements and deliver solutions to the users.
• Work with internal technical teams and vendors to propose overall technical solutions and key
performance indicators to measure success.
• Perform proper project and change management to ensure delivered solutions meet technical,
functional, performance, and business requirements.
• Manage 24/7 operations, maintenance, compliance, and renewal of our Airport IT systems to
support operations of the airport. Candidates who are cognisant with industry best practices are
preferred.
• Perform, review, and enhance business and IT processes as part of the continuous improvement
effort

Requirements:

• An accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
• Certifications in IT Service Management (ITSM) and IT Project Management will be preferred.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a plus.
• Minimum two years of work experience in the related technical domains and industry.
• Strong analytical and project management skills.
• Good communication, verbal, written, and presentation skills to effectively describe and demonstrate proposed solutions to internal and external parties.
• Strong team spirit and sense of responsibility, good at discovering and solving problems.
• Self-motivated

We are seeking a dynamic and results-driven Sponsorship and Advertising Sales Manager to lead our advertising sales efforts, with a primary focus on TV ad sales and sponsorship opportunities. The ideal candidate will be responsible for building strong client relationships, driving revenue growth, and leveraging current media trends to monetize opportunities across our TV channels. This role also includes event conceptualization and securing sponsorship sales.

Key Responsibilities:

• Develop and execute sales strategies to drive revenue growth, focusing on TV ad sales and sponsorships.
• Build and maintain strong relationships with clients, media agencies, and partners.
• Lead pitches and develop high-quality proposals that tell compelling stories and drive ad sales.
• Conceptualize events that resonate with audiences, secure sponsorships, and generate additional revenue.
• Manage a sales pipeline, ensuring accurate and timely forecasts while maximizing individual sales performance.
• Stay current on media trends and industry changes, ensuring the company remains competitive in monetizing opportunities.
• Collaborate closely with the marketing team to align strategies and optimize revenues.

Requirements:

• Minimum 4-5 years of experience in ad sales (TV, Radio, Print), with experience in the local market and a strong hunter mindset.
• Have an understanding of the local media & entertainment landscape and stay current with changes in the industry, competition etc.
• Strong negotiation skills and the ability to capitalize on current media trends.
• Proven ability to thrive in a fast-paced environment and meet revenue targets.
• Strong connections with local advertisers and media agencies.
• Willing to travel within the APAC region.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• 6 working days

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• 6 working days

Position: Assistant Manager in Meat Processing

Job Type: Full-time

Job Responsibilities:

1. Assist the Meat Processing Manager in overseeing daily operations of the meat processing facility.
2. Coordinate and supervise processing and packaging activities to meet production targets and quality standards.
3. Support developing and implementing standard operating procedures (SOPs) and safety regulations.
4. Assist in monitoring and maintaining inventory levels and ordering raw materials as needed.
5. Work closely with the quality assurance team to uphold hygiene and safety standards.
6. Aid in training and guiding processing staff to enhance efficiency and adherence to best practices.
7. Collaborate with other departments to ensure smooth workflow and timely delivery of products.

Qualifications:

• Food Science, Business Management, or a related field preferred.
• Minimum of 5 years of experience in meat processing or food production.
• Strong leadership and communication skills.
• Knowledge of food safety regulations and quality control procedures.
• Ability to manage time effectively and handle multiple tasks.

Skills:

• Proficient in software/tools related to meat processing, e.g., ERP systems.
• Good problem-solving and decision-making capabilities.
• Ability to work under pressure and adapt to a dynamic work environment.

Salary & Benefits:

• Competitive salary based on experience.
• Benefits include list benefits, e.g., health insurance, paid leave, etc.
• Opportunities for career advancement and professional development.

Company background:

Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers, and we have an opportunity to hire a Technical Project Manager to join our growing team. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies!

Responsibilities:

• Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities, and exceed customer expectations through collaborative efforts.
• Strive to achieve a Customer Net Promoter Score of 4.0 or higher.
• Lead architecture reviews with project stakeholders.
• Be responsible for technical account management and to provide reporting to customers as required.
• Assist in bid management activities for sales and solutions teams.
• Contribute to productivity and innovation initiatives and programs.
• Cultivate a reputation as a trusted advisor to clients.
• Foster strong relationships with technology vendor partners as required.
• Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.
• Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.
• Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.
• Develop and maintain scripts and automation tools to optimize IT infrastructure.
• Define IT operational or governance standards, tools, and other related best practices.
• Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

Job Summary:

We are searching for a dynamic Senior Manager of Sales to lead the sales team and to drive revenue growth. In this role, you will establish sales strategies, identify new opportunities, manage key client relationships, enhance client satisfaction, and provide guidance to the team members.

The ideal candidate will possess a proven record of success in sales leadership, strong analytical skills, and the ability to inspire and motivate a team.

Responsibilities:

• Lead a Sales team to prospect and qualify new business opportunities to increase market share within the assigned portfolios including core duties:

1. Upsell and cross-sell to grow new revenue streams.
2. Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for product/service sales
3. Create business value for the client
4. Provide value-focused solution selling

• Analyse sales and client data to identify market trends and estimate market demand.
• Plan, develop & implement strategic sales strategies & territory account plan to foster a long-term relationship with the client.
• Operational excellence in managing prospects and pipeline reporting including establishing sales forecasts, and creating lead generation plans to ensure a substantive sales opportunity pipeline.
• Plan & propose pricing approaches to support sales and market growth strategies.
• Provide trends and market feedback to senior management.
• Work with pre-sales teams, service delivery team and other internal stakeholders to meet client needs.
• Convert sales opportunities to client accounts:

1. Develop sales proposals, quotes and bid documents.
2. Manage the preparation of documents and materials for meetings and negotiations.
3. Negotiate specific terms of product and/or service offerings with the client
4. Coordinate with relevant stakeholders to finalise terms and conditions related to contracts and agreements based on the Company’s internal policy (e.g. ORC meeting)
5. Present new products and/or services to new and existing clients

• Coordinate sales activities in line with sales strategy
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication and presentation skills
• Able to communicate the benefits of transformational technologies to senior business and technical decision-makers clearly and concisely, tailored to the customer's specific needs.
• Strong business acumen and work independently.
• Possess strong planning, project, and organizational skills
• Meticulous, Goal Oriented, and Good sense of IT and technology trends
• Good experience in managing internal stakeholders across the sales function is a plus.
• Strong leadership and team management skills to inspire and guide the sales team

Education and Experience:

• Bachelor's Degree or equivalent (degree in IT will be a plus)
• Proven sales experience in IT Sales of driving revenue growth
• Minimum 6-8 years of experience in a similar capacity.

Summary

Lead and oversee the execution of large-scale events and conferences. In this strategic role, you will be responsible for managing all aspects of event planning, coordination and delivery, ensuring the seamless organisation of high-profile functions that support the clients' marketing and communications objectives.

What you'll be doing

• Develop and implement comprehensive event plans, including budgeting, scheduling, vendor management and on-site coordination
• Liaise with cross-functional teams, clients and external suppliers to guarantee the successful delivery of events
• Identify and mitigate potential risks, troubleshoot issues and implement contingency plans as needed
• Measure and analyse event performance, providing detailed post-event reports and recommendations for improvement
• Manage a team of event coordinators, providing guidance, mentorship and performance feedback
• Stay up-to-date with industry trends and best practices to continuously enhance the company's event capabilities

What we're looking for

• Minimum 5 years' experience in event project management, preferably within the marketing & communications field
• Proven track record of delivering large-scale, high-profile events to a consistently high standard
• Strong project management skills, with the ability to multitask, prioritise and work to tight deadlines
• Excellent communication and stakeholder management abilities, with the confidence to liaise with clients and suppliers
• Adaptable and resourceful, with a solutions-focused mindset to overcome challenges
• Proficient in event management software and tools
• Relevant tertiary qualification in event management, marketing or a related discipline

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 8 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location: Jurong East

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 8 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location: Jurong East

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.
• 6 working days

The General Manager, Carbon Projects, will lead the design, execution, and management of carbon reduction and sequestration projects within the palm oil plantation operations.

This role is critical to driving sustainability through innovative land-use practices, carbon offset generation, and compliance with global and regional environmental standards. The successful candidate will oversee the project portfolio aimed at carbon neutrality, collaborate with internal and external stakeholders, and ensure the plantation’s operations align with best practices in sustainability. This position is ideal for a strategic thinker with deep experience in carbon management within agriculture, particularly in tropical regions.

Responsibilities

• Develop and implement a comprehensive strategy for carbon reduction, carbon offset generation, and sustainable practices specific to the palm oil industry.
• Lead the development, financing, and execution of carbon projects, such as reforestation of semi-arid land and methane capture, ensuring alignment with the company’s sustainability goals.
• Oversee the entire lifecycle of carbon projects, from feasibility studies and scoping to implementation and monitoring, ensuring projects meet or exceed international standards.
• Build and maintain relationships with local communities, Senegalese government agencies, NGOs, and industry stakeholders to promote collaboration and secure project support.
• Work closely with internal teams, including Sustainability, Operations, and Compliance, as well as external consultants, to coordinate project development and ensure adherence to local regulations.
• Ensure all projects comply with international sustainability certifications (e.g., RSPO, Verified Carbon Standard) and local environmental regulations.
• Develop protocols for monitoring and reporting environmental impact, ensuring that all projects align with global carbon reduction and sustainable agricultural practices.
• Identify and mitigate risks associated with environmental, operational, and financial aspects of carbon projects within the palm oil plantation environment.
• Implement and monitor risk management practices to safeguard project progress and compliance with environmental standards.
• Oversee budgeting and financial planning for all carbon projects, ensuring alignment with headquarters (Singapore) in terms of corporate financial goals and objectives.
• Regularly report on project progress, carbon offset achievements, and financial performance to senior management in headquarters (Singapore), ensuring transparency and accountability.

Requirements

• Bachelor’s degree in Environmental Science, Agriculture, Sustainability, or related field; a Master’s degree in Environmental Management, Business Management or a similar field is preferred.
• 10+ years of experience in sustainability, carbon management, or environmental project management in agriculture or plantation industries, ideally with experience in African or tropical regions.
• Proven track record of managing large-scale carbon reduction projects, preferably in the palm oil or agricultural sector.
• Strong knowledge of carbon accounting, carbon offset standards, and sustainability certifications relevant to the palm oil industry (e.g., RSPO, ISO 14064).
• Excellent project management, problem-solving, and analytical skills, with the ability to work effectively in diverse and cross-functional teams.
• Proficiency in project management tools and financial analysis, with the ability to communicate effectively in both French and English (preferred).
• Familiarity with land-use management practices, reforestation, and methane capture relevant to tropical agriculture.

Responsibilities

Leading a Project Team to achieve Goals & Objectives:-

• Complete Project Scope
• Timely completion within dateline
• Consistent Quality
• Control Cost & within budget
• Workplace Safety & Health

Primary Duties

Project Planning & Implementation

• Obtain endorsement for scope of works (from relevant authorities / stakeholders)
• Plan and prepare schedule for project implementation
• Manage all Builders' and M&E works
• Conduct weekly site meetings with client and all sub-contractors
• Obtain quotes and appoint sub-contractors

Project Costing

• Prepare and monitor project costing and overview of profitability

Commissioning and Handover

• Carry out testing and commissioning of Builder, LAN, M&E works and etc
• Conduct handover inspection with client and obtain endorsement
• Complete defect rectification works promptly
• Collate and submit As-Built Drawings and Fire Safety Certificate to client / landlord / building management

Collection of Payment

• Update claims and obtain client's endorsement for Variation Orders
• Submit progress payment claims/Variation Orders to Finance for billing
• Ensure timely submission of drawings to obtain release of renovation deposits

Job Requirements:

• Diploma /Degree in Project Management /Engineering /Design /QS
• Minimum 5 years relevant experience in similar leadership role preferably in interior design/construction industry
• Strong interpersonal skills
• Resourceful & meticulous
• Positive mindset with "can do attitude"
• Analytical and well organized
• Candidates with more experience may be considered for a senior role
• Singaporean and PR only

Key Responsibilities:

• Assist with ongoing internal portfolio reporting needs
• Develop/maintain financial models to derive valuation and ascertain drivers of returns
• Efficiently implementing, administering, and ensuring compliance with accounting policies, procedures, controls, and practices
• Examine potential revenue streams and economic patterns, assess internal procedures, and pinpoint areas where costs can be minimized, or operational enhancements can be made
• Stay abreast of portfolio company specific developments, market trends, and regulatory changes that may affect investment portfolio
• Manage live portfolio risk daily to ensure the portfolio operates within defined risk limits
• Contribute to the preparation of weekly and monthly reports

Requirements:

• A bachelor’s degree in accountancy, Finance, Economics, Business Administration, or related field
• Minimum 5 years of experience in relevant field
• Analytical mind with good communication and interpersonal skills
• Ability to make value added changes to achieve business objectives and goals

What you will be doing:

• Manage and oversee the daily operations of teams
• Lead, motivate, and supervise teams of engineers and technicians to ensure high performance and accountability.
• Develop and implement maintenance schedules, procedures, and protocols to ensure the efficient operation of all facility systems and equipment.
• Coordinate with vendors, contractors to obtain competitive bids, identify and propose rectification, upgrading and enhancement work for clients, negotiate contracts, and oversee work performed on-site.
• Monitor and maintain compliance with all corporate HSEQ requirements and standards.
• Conduct regular inspections and assessments of facilities to identify maintenance needs, safety hazards, and propose to client(s) for improvement.
• Tracking of P&L for the sites under his/her portfolio, work with BD team to prepare for tender submission
• Respond promptly to facility emergencies, incidents, and service requests to minimize downtime and ensure the safety and security of occupants.
• Collaborate with other departments, such as operations, HR, and finance, to support organizational goals and initiatives.
• Stay informed about industry trends, best practices, and new technologies in facilities management to continuously improve processes and performance.

You are:

• Bachelor's degree in facilities management, engineering, business administration, or related field (preferred).
• Proven experience in facilities management, operations management, or related field, with at least 10 years in a supervisory or managerial role.
• Strong leadership skills with the ability to motivate and manage a diverse team of employees.
• Excellent communication and interpersonal skills, with the ability to interact effectively with staff, vendors, and stakeholders at all levels.
• Understanding of ACMV, electrical, plumbing, and mechanical systems.
• Knowledge of regulatory requirements and safety standards related to facilities management.
• Proficiency in computerized maintenance management systems (CMMS) and facility management software.
• Strong problem-solving abilities and attention to detail.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Roles & Responsibilities

Responsibilities

• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets,
• KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations Report on management regarding sales results and productivity
• Mastery in delegating multiple tasks
• Communication and leadership skills Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded Degree in food service management or related field

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner