Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As the Senior Manager/Assistant Director, Integrated Office, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

HR Generalist

(6 Months Maternity Cover – Jan to June 2025) – up to $5k

Responsibilities:

• Serves as primary compensation contact to human resources (HR) Managers to provide advice, direction and guidance on broadly defined compensation matters.
• Guides and coaches compensation analysts on compensation responsibilities. Serves as point of escalation for complex compensation issues.
• Plans, executes and leads compensation team projects requiring analysis of factors that cross organizational lines and impact multiple organizational units.
• Recommends, conducts and participates in assigned salary surveys in order to understand competitive compensation levels in the organization.
• Completes job evaluation studies and ensures that job descriptions on file are current, complete and accurate.
• Assures through audits, analysis and reports, that all organization compensation programs are consistently administered in compliance with company policies and government regulations.
• Work to optimize benefit offerings and ensure they meet the needs of employees while adhering to budgetary constraints.
• Designs, implements and communicates a wide variety of compensation and salary administration programs.
• Support annual renewal process of Group Insurance renewal and Employee Assistance Program (EAP) renewal.

Requirements:

• Min Bachelor's Degree (BA/BS) in Business/HR or related field
• Min 2 years of relevant experience in HR C&B
• Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and commissions. Conducts advanced financial analysis.
• Ability to comprehend, analyze and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

Work Location: Paya Lebar

Work Hours: Mon – Fri, 9am – 6pm

Contract Period: Jan 2025 – June 2025

EA License No: 05C3451

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828

Come join our team

We seek capable, passionate and resourceful persons for the following:

Accounts Assistant

Responsibilities of the Accounts Assistant include:

·Handle full set of accounts (GL/AP/AR), GST return, company tax matters and Government Vendors e-invoicing submission.

Prepare audit schedule and liaise with auditor and tax agent.

Job Requirements:

Diploma/Degree in Accounting

Proficient in MYOB and Microsoft Excel

Able to start work as soon as possible

Minimum 3 years of experience in consultancy firms; architectural office experience an advantage

. At least 10 years experience

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

· Can work between different locations

· Have relavant certificates

1 COOK FOOD IN A TIMELY MANNER

2 SET UP THE KITCHEN WITH COOKING EQUIPMENT, LIKE KNIVES, PANS AND FOOD SCALES

3 STUDY EACH RECIPE AND GATHERING ALL NECESSARY INGREDIENTS

4 WORK TOGETHER WITH KITCHEN STAFF AND DELEGATE TASKS RELATED TO MEAL PREP, COOKING AND DELIVERING FOOD TO DINERS IN A TIMELY FASHION

5 FOLLOW THE BUDGET ESTABLISHED BY THE RESTAURANT MANAGER

6 ENSURE SAFETY AND SANITATION PRACTICES IN THE KITCHEN

7 KEEP UP WITH INDUSTRY TRENDS AND CREATE NEW RECIPES

Job description:

- To assist the doctors in the therapy treatment.

- Run therapy programs and exercises with patients.

- To monitor patients during treatment/exercises so as to ensure safety of patients.

- To maintain cleanliness and wipe down therapy equipment after each session.

- To prepare clients and therapy equipment before each therapy session.

- Able to teach simple exercises to patients.

Requirements:

- Bachelor's Degree.

- Minimum of 3 years of experience.

- Good communication skills.

- Team player.

- Can Multi-task.

- Willing to work on Saturday.

Salary:

$3000-$5000

Please send your resume to [email protected]

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC's future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives.

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years' experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.

The Job

- Identify & develop guided new business opportunities in payroll and HR services by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the business requirements regarding hiring needs

- Negotiate with the client regarding service terms and conditions

- Understand the experience of the clients and manage their expectations

- Build & maintain excellent clients' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We're looking for an efficient team manager to join us in Katong!

The Manager bears overall responsibility for the profitability of the establishment, and oversees all of the establishment’s operations, i.e. both customer-facing and back of house activities (e.g. kitchen, inventory management).

Duties may include:

• Plan, organise, and direct an establishment’s operations.
• Support back of house activities and other operational support functions (e.g. customer service, shift scheduling, cashiering, closing of till, ordering inventory, office paperwork).
• Manage inventory, resource requisitions and purchases.
• Oversee staff recruitment and training.
• Implement strategies to boost staff attitudes, morale and motivation.
• Maintain food standards and quality control.
• Analyse establishment’s performance and review operational processes to identify opportunities for innovation and/or application of technology, as well as improvement of work practices.
• Develop and implement strategies to achieve sales targets, tailored to customer profiles.
• Submit proposals to Management on improvements to the establishment (e.g. process improvement, repair and renovation).

✨ Description:

Should be well-groomed with an outgoing and friendly attitude, be able to work well under pressure in a fast paced environment, and be a great team player who thrives in working with a multi-cultural team and customers. Diligent, dedicated, and enthusiastic, possess exceptional interpersonal skills, and be someone who is able to maintain composure in stressful situations.

Working Days and Hours

• Full-time (5-6 days a week)
• At least one weekend required

Working Location

Katong

Position:

Finance Manager

Reporting to:

Direcotr / CEO

Job Responsibilities:

• Responsible for full spectrum of financial activities including oversight of management accounts reporting, forecasts and budgeting, cashflow management and statutory compliance
• Manage a team of 4 to ensure day to day activities are executed timely
• Lead budgeting, forecasting and planning process with various stakeholders to ensure financial targets are met
• Drive compliance through audits, internal controls and financial/accounting policies and procedures
• Implement financial management and cost controls to ensure cost efficiencies across all functions
• Forecast and monitor cash flow position to manage working capital requirements of the Group
• Monitor company performance Vs budget to ensure various teams stay on track on their KPIs
• Ensure that monthly and annual financial statements and management reports at entity and group level are prepared and submitted in a timely manner
• Ensure that month end closing procedures like inventory recording, petty cash management, store audits, fixed asset register update are completed timely
• Liaise with external parties like auditors, tax agents, banks, corporate secretaries etc. and ensure accounting, tax, corporate, statutory and regulatory requirement
• Oversee HR functions, ensuring alignment with financial and operational strategies.
• Assist in payroll processing, ensuring accuracy and compliance with relevant regulations.
• Support recruitment and retention strategies, fostering a positive work environment and employee engagement.
• Liaise with landlords, contractors, and suppliers to facilitate smooth operations and support outlet onboarding processes.
• Collaborate closely with the operations team to ensure all financial and operational requirements.

About Us: Silvester Legal LLC is a dynamic and fast-growing Singapore law firm specialising in corporate law and commercial litigation, with a particular focus on shareholder disputes. We are committed to delivering exceptional legal services to our clients while fostering a collaborative and innovative work environment. As part of our growth, we are seeking a motivated Office Manager to join our team.

About the Position: Position Summary: The Office Manager oversees daily operations, ensuring the smooth and efficient functioning of the office. This role supports the firm’s strategic goals by managing administrative functions, HR tasks, and office logistics, serving as a central point of contact for employees and vendors. Additionally, the Office Manager will actively partake in and contribute to business growth initiatives, collaborating with leadership to enhance operational efficiency and support client development efforts.

Key Responsibilities:

• Report directly to the Managing Director on all office management functions, project updates, and operational matters.
• Supervise administrative employees, manage workflows, and ensure operational efficiency.
• Oversee office budgets, expenses, and resource allocation, working closely with the finance team; provide regular budgeting reports and insights to support strategic planning.
• Manage client accounts and provide oversight for client services, ensuring high standards of responsiveness and client satisfaction.
• Support business growth initiatives by identifying operational improvements, streamlining processes, and assisting with client development strategies.
• Handle HR functions, including onboarding, payroll processing, and employee relations.
• Maintain office facilities, manage supplies, and liaise with vendors to ensure the office environment meets operational needs.
• Ensure compliance with legal standards and firm policies, including health and safety regulations.
• Coordinate internal events, firm meetings, and office logistics to foster team collaboration and morale.
• Develop and implement office policies, procedures, and best practices to enhance productivity and employee satisfaction.

Preferred Experience & Skills:

• 3-5 years of experience in office and/or team management, ideally within a legal or professional services environment.
• Strong leadership skills with prior experience in leading and managing a team.
• Excellent organisational, multitasking, and interpersonal skills.
• Proficiency in office software (Microsoft Office, HRIS systems) and familiarity with legal practice management tools is a plus.
• Ability to work independently and collaboratively within a team.
• Previous customer or client-facing experience, with a strong commitment to delivering exceptional client service.

Application Process:

By submitting your application, it has been deemed that you acknowledge and agree that Silvester Legal LLC may collect, use and disclose your data as provided in this submission for verification, evaluation and other recruitment-related purposes in accordance with the Personal Data Protection Act.

Thank you for your interest in joining us. We regret to inform that only shortlisted candidates will be notified.

Follow our Company Page on LinkedIn for more updates & job opportunities: https://www.linkedin.com/company/silvesterlegal/

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

Ready to take on a senior level finance role? If you’re a finance expert with solid experience in steering the financial strategy for a rapidly growing retail scale-up, we would love to speak with you!

You will be responsible in -

• Making sure bookkeeping is in order and adhering to proper accounting standards which includes managing of all invoices, billing, reconciliation related matters.
• Establishing and enforcing proper internal control policies for finance and company assets
• Managing monthly, quarterly and annual financial statements which includes submission of monthly reports for key financial metrics analysis, expense and revenue analysis, and P & L for every revenue channels
• Managing statutory reporting, annual audit (internal & external), internal controls, tax compliance, etc
• Analyzing expense trends and identifying savings opportunities
• Managing financial ROI and key metrics for different sales channels
• Managing short term and long term budget planning and forecasting for different departments such as manpower, operations, sales, and so on.
• Manage the tax planning for the company
• Providing insights on cost/revenue structure for competitive companies in the industry and inform business decisions on where to invest next for business success
• Supporting other relevant ad-hoc duties as assigned

You MUST have -

• A Degree in Accountancy, Finance, or any relevant professional qualifications (ACCA/CA)
• At least 5 years of proven experience in a management role in finance, both internally and externally
• Have a strong ownership mentality and able to work well in a fast-paced environment
• Strong analytical and strategic thinking skills.
• Attention to detail and excellent organisational skills
• Excellent communication and interpersonal skills.

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

audax is looking for a dynamic individual to be a Finance Manager. You will be a trusted advisor to both functional leaders and executives and will play a key role in a fast growing organisation. You will work closely with the CFO and senior leadership and shareholders. A mix of competencies is required; this person should be able to think strategically about business, have technical finance, and analytical competencies and demonstrate collaborative leadership skills.

What You Will Be Doing

• Budgeting and Planning: Lead the budget preparation and forecasting process in collaboration with various business units and functions. Track monthly performance and ensure we are on track to hit year end numbers or adjust as necessary.
• FP&A: be very comfortable with financial modelling, financial statements and business metrics. Run monthly updates and financial reviews with company leaders, presenting both high level analysis and detailed deep dives where needed. Leverage on business and market insights, collaborating with supported business teams. Prepare presentations to be used for financial updates to Board of Directors.
• Financial Modelling: Build, maintain, and continuously evolve 5 year financial models to evaluate business options, new markets and other strategic deliverables. Close coordination with the commercial team on building pricing models.
• Fundraising: Run the entire deal lifecycle - manage deal workflow, coordinate multiple due diligence streams, and work with various stakeholders. You will also be assisting in involved in preparing presentation decks, attending investor calls and meetings, coordinating with advisors and due diligence providers, as well as, other ad-hoc responsibilities.
• System Implementation: Lead the implementation of regional budgeting systems, optimizing financial processes and ensuring seamless financial management.

What You Need To Be Successful In This Role

• 5-8 years of experiences in finance (e.g. FP&A, FBP), with proven experience in similar FP&A role, which involves end-end forecasting/budgeting cycle and group level consolidation; previous experience in accounting/financial reporting will be a plus.
• A degree in Finance, Accounting or related field, or qualified accountant -ACCA, CIMA, ACA, etc.
• Highly proficient in Microsoft Excel/ spreadsheets and PowerPoint tools. Prior experience in analytical tools e.g. Power BI or Tableau is a plus.
• Impeccable quantitative and qualitative analytical skills; strong knowledge of finance and accounting.
• Ability to manage multiple projects and execute on processes while working with diverse and/or remote stakeholders. Ability to lead project independently and drive progress forward.
• Strong commercial sense, ability to learn quickly, grasp key business drivers ; Great at building decks with compelling narratives.
• Great outgoing personality that’s able to build strong relationships with people at all levels.
• Comfortable working in ambiguous environments and driving clarity with competing objectives. Is flexible, a self-starter, with high sense of urgency, ability to multitask and work under pressured timelines.

Job Responsibilities :

The Store Manager oversees daily sales and operations of their assigned RazerStore; manages retail operational standards, deploy store initiatives, and optimize store performance to consistently achieve the sales targets and maintaining high customer experience levels.

• Responsible for overall store experience, maintain excellent retail standards, and ensure compliance of company procedures & policies.
• Drive RazerStore sales leadership by planning and monitoring sales performance (by BU divisions, individual store, and individual employee). Build and generate weekly, monthly, quarterly regional sales reports.
• Lead RazerStore customer experience by gathering customer feedback and managing customer service recovery. Monitor customer satisfaction data (google reviews, NPS, mystery shopper etc.)
• Oversee an integrated RazerStore inventory model - Influencing in-store inventory (BOH organization, stock replenishment, and inventory control). Coordinate with global retail merchandizing and OM on allocations and delivery timelines.
• Develop an integrated RazerStore learning & development model - Influencing in-store training (FOH excellence, product training, and service training). Coordinate with global retail training on training materials and schedules.
• Partner with global retail operations with managing RazerStore vendors and optimizing UK store OPEX budgets.
• Coordinate seamless executions with the global functions on Visual Merchandising, product promotions, in-store communications, and retail marketing activities.
• Manage RazerStore retail projects (IT, Omnichannel, etc.) and execute in-store implementation: develop new processes, training tools and project communication. Including continuous improvement process for all store systems related initiatives (new and existing).
• Execute store expansion strategies/plans in line with business priorities. Work closely with Head of Retail on new store openings.
• Perform other duties as assigned.

Pre-Requisites :

• 7-9 years in a managerial position in retail industry.
• Strong leadership with ability to lead and motivate a team to meet company target.
• Proven ability to motivate a sales team and drive results through people.
• Knowledge of visual merchandising techniques, High level of attention to detail.
• Must possess a positive, professional, and energetic attitude, a passion for customer service, selling, operational excellence and talent management.
• Ability to leverage networks by cultivating key industry related relationships as well as knowledge of local marketing and media.
• Ability to work in fast-paced public environment.
• Excellent oral and written communication skills required.
• Analytical mind and familiar with basic sales data analysis principle.
• High interest in gaming and/or youth lifestyle valued.
• Proficient in Word, Excel, and PowerPoint.
• Public speaking and store event management experience are desirable.
• Excellent organizational and time management skills.

Design Manager reports to Design Lead and collaborates with Studio Manager. You will be responsible for implementing an appropriate framework and best practices and manage the design delivery process and essay a bridging role between the design and the delivery for Hospitality interior design projects.

Key responsibilities

• Understands and adheres to the Project Plan including project design and Financial goals.
• Drive the project design forward with the Design Lead from kick-off to completion.
• Support the Design Lead as required during Concept and Schematic phases and in preparation of presentations
• Fully involved in the project design development - work closely with the design teams from Design Development stage all the way to practical completion, ensure design information is of the right quality; oversee the drafting of detailed workings, drawings and specifications; prepare tender applications and make related presentations; Study construction documents and analyze and approve changes to construction design documents.
• Manage the quality of deliverables and ensure that Design documentation keeps pace with project timescales and projects come within budget and deadlines; keep consult with executives and make recommendations for resource allocation.
• Coordinate and foster teamwork between all project stakeholders – the design internally the Consultants externally

Support team through full project lifecycle from planning to construction.

Qualifications

• Hospitality Design related background in both Education and working experience
• Experience in Project design development
• Proficiency in Design program such AutoCad, Photoshop, SketchUp
• Good at presentation skill and client management

Requirement: CV with Updated portfolio

• Assist in basic bakery production and packaging work.
• General daily cleaning of bakery premises.
• Maintain cleanliness and sanitation of workstation and equipment.
• Keep to the company's standards of food hygiene and safety practices in accordance to SFA regulations.
• Perform other ad-hoc work tasks as assigned.
• Flexible work timings and work days, to be discussed.
• Muslim applicants only (because we have to meet the Muslim staff requirement as stipulated by MUIS for halal-certified companies)
• Entry-level candidates from baking schools / academies, or present home-makers with some relevant / informal work experience are also welcomed to apply.
• Applicants have to be eligible for employment in Singapore.
• Able to start soon.
• Interested candidates please contact tel: 97979577 or email: [email protected] for an interview or further discussion.

A boutique hair studio in Upper Bukit Timah is looking for a dedicated and experienced Hairstylist Assistant to join our team.

Position: Hairstylist Assistant

Salary: $1800-$2200/month

Working Hours: 6 days a week, 9 AM to 7 PM

Location: Upper Bukit Timah Road

Nearest MRT : Beauty World Station

Requirements:

• Minimum 2 years of experience in a salon

• Ability to perform the following services:

1. Wash and blow-dry hair

2. Apply hair color

3. Perform scalp and hair treatments

4. Update social media with photos and videos

5. Handle payments and receipts

6. Clean and maintain the salon environment.

Willing to learn and with good attitude .

Interested applicants, please WhatsApp us at 87927027 to apply with a resume .

We're looking for a friendly and efficient team player to join us in Katong! If you have a warm, helpful attitude, enjoy fast-paced work, and can handle multiple tasks with ease, we’d love to hear from you! Here’s what we’re looking for:

✨ Skills Needed:

• Sweet and courteous customer service skills

Main Responsibilities

- To assist the Executive Housekeeper in planning, organizing the overall public area, guestrooms, laundry and room operations

- To maintain established standards according to the hotel requirements.

- To coordinate all Housekeeping operations on the Guestrooms

- To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.

- To assist in building an efficient team of employees by taking an active interest in their welfare, safety and development.

- To assist in the responsibility of planning and co-ordination function.

- To lead, train, motivate and inspire employees.

- To ensure that all employees always provide courteous and professional service.

- To assist in the training of the employees ensuring that they acquire the necessary skills knowledge communication to perform their duties with the maximum efficiency.

- To supervise the junior colleagues within the department, ensuring that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.

- To ensure that all employees have a complete understanding of and adhere to the Hotel's Employee Rules and Regulations.

- To ensure that all employees have a complete understanding of and adhere to the Hotel's policy relating to Fire, Health and Safety.

- To carry out any other reasonable duties and responsibilities as assigned

Job Requirements

· Minimum 5 years relevant work experience as Housekeeping Supervisor or 2 years Assistant Housekeeper experience.

· Able to motivate staff, lead and guide a team

· Competent in MS Office applications.

· Able to multi-task and detail oriented

· Good interpersonal and communications skills

· Able to work shift, weekends and public holidays

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities

• Assist the Therapists in providing appropriate therapy treatments (includes lifting, transferring and transporting patients) onto both inpatients and outpatients
• Responsible for the housekeeping of the Rehabilitation equipment and perform other adhoc duties assigned by the Therapists

Requirements:

• WSQ Higher Certificate in Healthcare Support (Therapy Support)
• Preferably with 1 to 2 years relevant experience in a healthcare setting would be an added advantage
• Outgoing, confident and friendly
• Able to work in a fast paced environment
• Passionate about working with the elderly

Bonanza of Brands Pte Ltd was founded in 2024. We aim to serve quality food at affordable prices. We are a fast-growing brand and currently expanded to 8 outlets around Singapore. We are looking for candidates with passion in F&B to join our growing team!

• Responsible for daily outlet operations which includes effective scheduling, employee communications and training
• Ensure the highest safety and hygiene standards compliance with regulations
• Create a positive and rewarding customer experience
• Lead and motivate team members to achieve sales targets and customers satisfaction
• Other duties as assigned
• For Management Trainee - Fast track to Outlet Manager in 6 months (depending on performance)
• Wok experience preferred
• Incentives and medical benefits provided
• Multiple work locations available
• 5 days or 6 days per week
• Full Time

This is a temporary monthly-rated position attached to a Community Club in the East. Location: Tampines

Duration: 06 months to 01 year

Job Scope

-Assist to formulate, implement and review plans for the development of Grassroots Organisations (GROs) and the community. Attend monthly meetings of the GROs assigned and take follow-up actions.

-Provide administrative and logistical support and guidance to the GROs to facilitate effective implementation of their activities.

-Mobilise residents to participate in national campaigns and projects

– Assist Constituency Managers in organising community outreach and projects, including sub-group activities.

– Provide information and handle enquiries on CC services to the general public.

– Promote CC membership scheme/activities/courses/events

– Other administrative, business development and operations duties as assigned.

Requirements

-Degree or Diploma

-Take interest in own and others’ growth and development, encouraging change and lifelong learning

-Is a positive source of energy and encouragement for the team

Working Hours/Days

Monday to Sunday: 4 weekdays and 1 weekend, either Saturday or Sunday (5 day work week)

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

OFF Days: 1 weekday and either weekend

Monthly Pay Range $2,800 to $3,500

To Apply

WhatsApp resume: 8023-1992 or

Email resume: [email protected]

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

We are seeking talented and enthusiastic sales professionals who are up for challenge and take exceptional performance to heart to drive and contribute to revenue growth for our business.

In this position, your responsibilities shall include:

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Work closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Insurance Brokers/Agencies.
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

About Us:

We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.

Job Summary:

As the Customer Service Manager based in Singapore, you will oversee the customer service team, ensuring that customers receive exceptional support and timely resolutions to technical issues. You will work closely with internal teams and external partners to ensure that technical solutions align with customer expectations. You will also be responsible for managing escalations, ensuring service-level agreements (SLAs) are met, and continuously improving the customer support process.

This role requires strong leadership, technical expertise, and the ability to communicate effectively with both local and international customers.

Key Responsibilities:

1. Customer Service Leadership:

• Lead and mentor the customer service team to ensure consistent, high-quality technical support for global customers.
• Develop and implement customer support strategies that align with the company’s goals, ensuring all customer interactions are handled efficiently and professionally.
• Work with Customer Service Team located at other sites, to build up the 7/24 customer service capacity, and take charge of the ticket and task transfers with other sites.
• Build up and continuous-improve Customer Service team’s skill-sets including technical skills, communication skills and team-work spirit.
• Act as the point of contact for key customers, ensuring their needs are addressed promptly and effectively.

2. Technical Support for Customer:

• Act as a technical advisor for key accounts, providing expert guidance and support.
• Collaborate closely with second-line support teams and the R&D department to ensure complex technical issues are resolved efficiently.
• Facilitate communication between the customer service team and internal technical experts, ensuring that customer issues are escalated and addressed quickly.
• Oversee relationships with external service providers, including vendors and third-party support organizations, ensuring they deliver services according to agreed Service Level Agreements (SLAs).
• Develop a deep understanding of key accounts’ business models, technical architecture, and the specific solutions they are using.

3. Resource Management:

• Manage customer service resources effectively, including personnel, tools, and systems, to ensure optimal performance and availability.
• Manage customers’ assets and life-cycle, ensuring all customer-related hardware, service, and infrastructure are regularly maintained, updated, and replaced as needed.
• Oversee the site based customer resources and services, and implement best practices for resource allocation and usage to maximize efficiency and minimize downtime.

4. Escalation Management:

• Serve as the escalation point for major incidents, ensuring that critical issues are addressed with urgency and precision.
• Implement and manage escalation frameworks to ensure high-priority issues are resolved within defined timelines.
• Communicate effectively with both customers and internal teams during escalations, providing regular updates and ensuring transparency throughout the process.

Qualifications:

• Bachelor’s degree in a related field (e.g., Computer Science, Information Technology, Business Administration) or equivalent experience.
• 5+ years of experience in customer service management, preferably in a technical or IT environment.
• Strong technical knowledge and experience in supporting IT infrastructure, software, and services.
• Excellent leadership and team management skills, with experience managing a multicultural and multilingual team.
• Language Requirements:
  • Fluency in English and Mandarin.
• Strong problem-solving skills, with the ability to handle complex technical issues.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.

Preferred Qualifications:

• Experience in supporting global customers across different time zones.
• Familiarity with customer support tools and ticketing systems (Jira).
• Experience working in a data center, cloud services, NVIDIA based AI Cloud eco-system, or IT infrastructure company is a plus.

Work Conditions:

• Location: Singapore-based role with occasional travel as needed.
• Working Hours: Full-time, with some on-call responsibilities to handle urgent escalations.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth in a global organization.
• A dynamic and collaborative work environment.