Our client is a global firm focused on early stage technology investments who are now hiring for their latest Associate / Manager.

Responsibilities / Requirements:

- 5+ years work experience

- Corporate Finance experience a must e.g. from the Big 4

- Research and develop metrics in tracking and monitoring portfolio companies’ performance, prepare regular reports for investment portfolios for internal updates

- Conduct market research and analysis on tech industry

- Lead entire deal transactions from start-to-end, origination and execution of investments (including preparing investment memo, term sheet negotiation etc).
- Proven track record in analysing financial numbers with attention to details
- Strong knowledge of Excel including advanced functions

- Experience with cash flow modelling and investment valuation techniques
- Strong relationship management skills to develop new connections, broaden and deepen one’s ecosystem.

- A real passion for technology

- Strong SOP working culture

Please apply with a copy of your CV for more information.

Company Description:

Mummys Market Pte Ltd is revolutionizing the parenting sector through data-driven growth across our retail, e-commerce, and exhibition platforms. We use comprehensive data analytics to enhance our offerings and deliver exceptional marketing services to global brands. As Southeast Asia’s leader in baby fairs, we host major events that attract hundreds of thousands of visitors annually. Our commitment to innovation and data analytics drives our mission to redefine industry standards and elevate customer experiences.

Role Description:

We are seeking a full-time Business Development Executive/Manager (Sales) to join our team in Singapore. This role goes beyond traditional sales functions; you will act as a business consultant and solutions expert to our clients. Your responsibilities will include new business development, lead generation, account management, and client communication. You will identify and pursue business opportunities, build and maintain customer relationships, and drive revenue growth by offering tailored solutions that meet our clients' unique needs.

Daily and Monthly Responsibilities:

- Conduct market research and lead sourcing to identify potential clients- Pitch online and offline platforms and brand activation opportunities

- Serve as a business consultant, leveraging strong business acumen and understanding of various business functions

- Achieve company KPIs and sales targets

- Develop long-term business relationships with clients, acting as their trusted advisor and solutions consultant

- Spot opportunities to collaborate with clients to drive their growth, utilizing the robust ecosystem of Mummys Market

- Provide marketing and operational support to ensure high-quality customer experiences

- Understand and analyze clients' business needs, offering tailored solutions that drive their growth and success

- Regularly communicate with clients to assess their evolving needs and adjust strategies accordingly

- Build rapport and deeply understand the solution needs of clients and prospects

Skills Required:

- Excellent teamwork and ability to work under pressure

- Discipline and self-motivation to achieve sales targets

- Strong business acumen and opportunity identification

- Exceptional communication and interpersonal skills

- Experience in account and customer relationship management

- Proven track record in achieving sales targets and driving revenue growth

- Ability to thrive in a fast-paced environment

- Experience in the parenting or baby products industry is a plus

Qualifications:

- Self-motivated and dedicated team player

- Capable of working independently with minimal supervision

Job Summary:

As the Technical Lead/Manager, you will play a critical role in overseeing the development and migration of projects using Thunderhead 6.0 and Xceptor tools. You will lead a team of developers, ensuring that projects are executed efficiently and effectively while meeting business requirements and quality standards.

Key Responsibilities:

• Oversee the acquisition and development of software systems in organisational units.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Lead the design, development, migration, and implementation of solutions using Thunderhead 6.0 and Xceptor tools.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Collaborate with stakeholders to gather project requirements and translate them into technical specifications.
• Develop and execute project plans, ensuring timely completion of milestones and deliverables.
• Provide technical leadership and mentorship to team members, promoting best practices in coding, testing, and implementation.
• Troubleshoot and resolve issues during the migration and implementation phases, ensuring minimal disruption to operations.
• Work with cross-functional teams to integrate solutions into existing systems and workflows.
• Maintain comprehensive documentation of project processes, architecture, and implementation strategies.
• Stay updated on the latest developments and features in Thunderhead 6.0 and Xceptor tools, as well as industry best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Significant experience with Thunderhead and Xceptor tools, demonstrated through previous projects.
• Prior experience in a technical lead or similar role, with proven expertise in project management.
• Strong coding skills and understanding of software development methodologies.
• Exceptional problem-solving abilities and a detail-oriented mindset.
• Excellent communication and interpersonal skills for effective collaboration with team members and stakeholders.

We are looking for a Warehouse Assistant to participate in our warehouse operations and activities. Warehouse Assistant responsibilities include but not limited to, storing materials, picking and packing, checking orders etc.

Responsibilities include:

• Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
• Receive and process warehouse stock products (unload, sort, label, store)
• Perform inventory controls and keep quality standards high for audits
• Keep a clean and safe working environment and optimize space utilization
• Complete daily logs into inventory
• Report any discrepancies
• Communicate and cooperate with supervisors and coworkers
• Operate and maintain warehouse vehicles and equipment
• Follow quality service standards and comply with procedures, rules and regulations
• Any others tasks as and when assigned by Warehouse Supervisor or Management

Requirements and skills

• Proven working experience as a WarehouseAssistant
• Good organizational and time management skills
• Ability to lift heavy objects
• Class 3 Driving License preferred
• Able to start work immediately

5.5 days work week, workplace in Eunos Ave 3 (nearest MRT station is EUNOS)

Mon - Fri : 8.30am - 5.30pm

Sat: 8.30am - 12.30pm

No need to work OT

Interested candidates, please send your resume to 9641 3210 via whatsapp or email : [email protected]

We regret that only shortlisted candidates will be contacted for interview.

Thank you.

Oversee the daily operations of the outlet for efficient operations.

Oversee both front and back of house operations

Assist in training of new employees as well as the continuous training of existing staff

Provide exceptional customer service and lead staff to do the same

Respond to customer complaints quickly and resolve them effectively

Plan and assign daily workloads to team members.

Plan team members’ work schedules and compile timesheet

Report on management regarding sales results and productivity

Duties & Responsible :

• To ensure the toolbox meeting is conducted for his direct workers and subcontractors and attend all toolbox meetings early morning and Liaise with the client.
• Manage and lead the operations team.
• To monitor and control the progress of work. Oversight of all operations in the company, reporting directly to the management making critical decisions relating to the ground management of operational assignments and manpower deployment matters.
• Ensure all authority-related requirements are followed during the execution of work and liaise with authorities if required.
• Manage the project scope and changes and escalate the issues where necessary.
• To provide quality assurance to ensure all the works under his responsibility are executed in accordance with proper & established work standard procedure
• Conduct management and project-related training for the team members, whenever required.
• Monitor sub-con works and attends meetings to ensure the execution of work is smooth.
• Render support to the project manager to liaise and coordinate with other Contractors to ensure the smooth execution of works under his responsibility.
• Be able to go to the dormitory daily and liaise with the workers and solve issues where required.
• Able to work odd hours as and when required.
• Any other ad-hoc duties.

Requirements:

• Bachelor's Engineering Degree or Equivalent.
• Excellent communication, leadership, presentation, and negotiation skills.
• A strong work ethic, willingness to work with a close management team, and ability to multitask and problem solve and master new concepts within a short period of time. Able to move around and work as a front liner when necessary.
• Must be proficient in Microsoft Office.
• Experience in Project Tendering

Roles & Responsibilities

Marketing Manager Job Description:

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

Deploy successful marketing campaigns and own their implementation from ideation to execution

Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

Produce valuable and engaging content for our website and blog that attracts and converts our target groups

Build strategic relationships and partner with key industry players, agencies and vendors

Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

Oversee and approve marketing material, from website banners to hard copy brochures and case studies

Measure and report on the performance of marketing campaigns, gain insight and assess against goals

Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

A Bachelor’s degree in marketing, business or any other relevant field

Sound understanding of marketing fundamentals and tactics

Creative thinking and problem-solving ability

Leadership and project management skills

Knowledge of digital marketing and social media marketing strategies

Excellent verbal and non-verbal communication skills

Proficiency with marketing tools and software

Proficient in marketing research and statistical analysis

The ability to work under pressure.

Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

Manage our marketing platforms such as Facebook / Instagram/ Tik Tok

• Create and maintain accurate product listings on all digital platforms.

• Develop and implement Marketing promotional campaigns.

• Updates inventory and maintain pricings accurately.

• Respond to customer enquiries on timely basis.

• Collaborating with colleagues to generate new marketing ideas.

• Perform any other ad hoc duties when assigned

• Update weekly reports

Requirements:

• Possess great attention to detail

• Design knowledge to assist in marketing collateral designs (e.g. Canva)

• Diploma in Business/Marketing/Media or equivalent are welcome to apply.

We're seeking a talented Graphic Designer & Marketing Assistant to join our team. You'll play a crucial role in crafting visually stunning designs and supporting our marketing efforts in Medical Aesthetics industry.

Key Responsibilities:

Design

* Create exceptional designs using Adobe Illustrator, Photoshop, and After Effects.

* Develop branding materials, including brochures, banners, posters, social media graphics, website assets, EDMs, and WhatsApp Blasts.

* Design large-format prints for events and displays.

* Demonstrate proficiency in video filming and editing.

Marketing Support:

* Support for Social Media Marketing

* Assist with EDM & WhatsApp Blast creation and distribution.

* Support website updates and maintenance.

* Participate in event planning and execution.

* Collaborate with others to support design needs across regional, such as creating internal communications materials or event collateral.

Requirements:

* Bachelor's degree in Graphic Design, Visual Arts, or related field.

* Strong proficiency in Adobe Illustrator, Adobe Photoshop, and Adobe After Effects(video editing).

* Solid understanding of design principles, including branding, typography, layout, and colour theory.

* Experience in creating various marketing materials.

* Basic knowledge of marketing principles and strategies.

* Excellent communication and collaboration skills.

* A creative mindset and a passion for design.

* Portfolio showcasing a diverse range of design projects and demonstrating creativity, technical proficiency, and attention to detail.

* Willingness to learn

• Support Finance BAU and reporting tasks, including Operational Accounting, Head Office Reporting, Management Accounting and IFRS Reporting.
• Support IFRS BAU tasks and IFRS implementation rollout to APAC branches
• Assist in Finance BAU tasks including nostro reconciliation, systems daily close, financial and management reports and queries
• Participate in DR drills
• Coordinate and liaise with other teams on SOX, JSOX and any internal/external audit queries
• Assist with annual close of local statutory financial statements and provide information per external auditors' requests,
• Adaptable and flexible with ad-hoc reporting responsibilities and leave cover within Finance team on Operational Accounting, Head Office reporting, Management Accounting and IFRS Reporting

Requirements:

• Degree/Diploma in Accountancy
• At least 3 years working experience in financial or management reporting in Bank/Non-bank Financial Institution
• Proficient in MS Office, Advanced level in Excel, basic working knowledge with Macros is a must
• Good knowledge of banking products and services
• Meticulous, with an eye for detail
• Team oriented, able to work under tight timelines

Approach customers & explain the features, benefits of our products to assist customers to provide appropriate solutions or recommendations

Ensure merchandise is in-stock and displayed on shelves in a presentable manner

Build relationships with customers, create your own pool of regular customers

Perform cashiering duties

Meet monthly and quarterly sales quotas.

Requirements:

Proven experience in sales, preferably sales field

Strong interpersonal and communication skills to engage and build rapport with customers

Proactive, friendly personality

Team player and independent

multi language needed (english and chinese)

5.5-6 days working

HR contacts: jerry

84688626 ( what's app only )

Our client, a local bank, is looking for administrative assistant to support the group senior director with administrative and HR support.

Job Type: 1-year contract

Responsibilities:

General Administrative

• Maintain & update of departmental Org chat, Contact list.
• Update and maintain the list of allotment of DBS access card, laptop asset tag and corporate mobile phone.
• Update & maintain Joy Space lockers records
• Procurement of general shared office supplies and equipment for Joy Space.
• Incoming/outgoing courier/mails for JoySpace.
• Assist PA in coordination and implementation of JoySpace office rules and procedures.

PA/Secretarial Support

• Checker-Expenses claim reports submitted for Department Head’s approval.
• Creating & maintaining filing systems.
• Assist in booking of meeting rooms, auditorium & conference facilities, catering, audio & video conferencing.
• Business Travel Arrangement including flights, hotel & VISAs.
• Calendar Management for Rajeev and his direct reports.

HR Support

• Assist with On boarding & Exit Processes –access card and building cards issuance, laptop procurement, AIM application processes, etc.
• Assist in internal staff transfer processes.
• Arrangement for department staff welfare – flora/fruit basket (new born, hospitalisation, condolences, etc.,
• Coordination for staff year-end gift / festive gift – Appreciation Day, CNY red packets & oranges, Diwali, Fruits Day…etc.(Department Head & PA inclusive)
• Company Corporate Gift

Others (Adhoc or as and when required)

• Support in In-house & offsite teambuilding event/activities.
• Raise payment advice with external tax invoices
• BCP Co-Ordinator
• Provide admin support for adhoc events (GLC / DYK / TFest / etc.)

Requirements:

• Degree/Diploma any discipline
• At least 3years in secretarial duties, general administrative duties, Human Resources Support for On/Off boarding
• Strong Microsoft Office skills, SharePoint, Word, Excel, PowerPoint
• Good communication skill with internal and external stakeholders to build
• Ability to multi-task and prioritize work in a dynamic environment, manage multiple priorities

To apply:

Interested candidates please click “Apply Now ” or submit your update resume to [email protected] stating your availability and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Foo Erin EA Regn No R2196422

RMA Consultants Pte Ltd EA License No 93C4403

Responsibilities:

HR Matters

• Comprehensive HR & Admin Support: Oversee full-spectrum HR and administrative functions, covering essential employee lifecycle activities from recruitment and onboarding to exit processes.
• HR Documentation Preparation: Draft and prepare all necessary HR documents, including employment contracts, onboarding schedules, and evaluation reports. Facilitate timely confirmations and employee performance reviews.
• Work Pass Management: Handle all work pass-related activities, including application submissions, renewals, cancellations, and regular follow-ups to ensure legal compliance and smooth operations.
• Employee Record Administration: Maintain comprehensive records for each employee, managing documentation for employment changes, resignations, and terminations.
• Exit Procedures and Settlements: Administer final settlement and exit clearances for indirect staff, ensuring a thorough and compliant offboarding process.
• Regulatory Compliance and Survey Management: Oversee compliance with government surveys (e.g., Ministry of Manpower), manage government subsidies, and handle levy waivers.
• Policy Compliance: Regularly ensure HR operations adhere to established company policies and procedures, promoting a compliant and efficient workplace.
• Grievance and Disciplinary Management: Address grievances and manage disciplinary matters to maintain a fair and harmonious work environment.
• Training Program Coordination: Plan, coordinate, and track employee training programs, maintaining records to ensure continuous employee development.
• Performance Appraisals: Administer bi-annual employee performance appraisals each May and November, coordinating with managers for constructive evaluations.

Recruitment

• End-to-End Recruitment Management: Oversee the entire recruitment process, from posting job openings to arranging interviews and selecting candidates.
• Recruiter Collaboration: Work closely with external recruiters to optimize recruitment efforts and attract top talent.

Payroll & Submission

• Monthly Payroll Processing: Execute monthly payroll activities, including inputting data into PayAdvisor, calculating CPF contributions, and managing e-leave records.
• Statutory Payment Submissions and Claims: Submit required payments and claims, including CPF, Foreign Worker Levy, IRAS contributions, and leave claims for maternity/paternity and National Service.
• Financial Reporting: Provide monthly payroll breakdowns to the Accounts department for accurate financial tracking.

Office Administration

• Office Health and Safety Compliance: Enforce office rules to maintain a safe, healthy, and productive work environment.
• Facilities Supervision: Oversee office cleaning to uphold a clean workspace, and supervise maintenance activities.
• Event Planning and Coordination: Organize and execute company-wide events, such as the annual dinner and team-building activities.
• Certification and Licensing Compliance: Manage renewals and submissions for certifications like ISO9001:2015, OHSAS18001, Bizsafe, and BCA CRS to ensure regulatory compliance.
• Grant Proposal Preparation: Prepare and submit grant applications to support company initiatives and secure funding.

Ad Hoc Duties

• Additional Responsibilities as Assigned: Tackle various tasks that support overall team objectives and organizational needs, adapting to evolving priorities as needed.

Requirements:

• Diploma or degree in Human Resource Management, Business Administration, or related field
• At least 3 years of experience in a similar HR and Admin role, preferably within a construction or engineering industry
• Strong knowledge of Singapore employment laws and regulations (e.g.,MOM requirements)
• Proficiency in payroll software (e.g., PayAdvisor) and statutory submissions (CPF, IRAS, FWL)
• Excellent interpersonal and communication skills for liaising with employees and stakeholders
• Detail-oriented, organized, and able to manage multiple HR and administrative tasks
• Familiarity with ISO9001, OHSAS18001, and Bizsafe certifications
• Ability to handle sensitive information with confidentiality

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

• Install, maintain, and repair a variety of products, ranging from cabinets to insulation to tile to drywall
• Perform work in accordance with safety best practices
• Maintain tools and equipment in safe operating condition
• Conduct building inspections and identify needed repairs
• Document repairs and maintain thorough records
• Cut, shape, and alter materials as needed
• Build doors, cabinets, and windows
• Measure and mark materials for alterations

Job Scope:

· Perform a range of administrative and operation support to the team to facilitate the efficiency of the R&D and Sales department

· Support overall day to day operations to ensure all administrative tasks are completed to keep the department running smoothly

· Promptly answer the questions of staff and other stakeholders

· Provide excellent customer service and maintain relationships with vendors

· Prepare and file forms and other documents

· Managing inventory and ordering supplies for the company

· Update logs and sales order forms

· Record and upkeep inventory in the system and/or forms.

· Assist in documentation works to upkeep the records in accordance to GMP guidelines.

· Support the sales team in sample preparation as required.

· Assist in all other logistics operation, such as arrangement of parcel shipment.

· Other duties as assigned by the management.

Warehouse Assistant

• Pick and Pack wine and liquor products
• Loading and Unloading of containers
• Preparation of goods for delivery
• Checking for incoming and outgoing of overseas shipment
• Housekeeping of warehouse and loading bay
• Ad hoc duties and any other duties assigned by HOD and management

Requirements

• Physically fit as some carrying required.
• Able to commence work immediately.

Monday to Friday 9.00am to 6.30pm

Kindly include expected salary.

Thank you!

• Responsible to monitor project progress and schedule
• Preparation of quotation and costing for management approval
• Coordinate with various departments throughout the whole project to ensure smooth flow of schedules and meeting of deadlines
• Attend site meeting, resolve site problems and conduct site inspections
• Evaluate and resolve any discrepancies and problems arising during project
• Leads and manages timely procurement for all permits required by regulatory authorities
• Brief and follow up with designers for final artwork (FA).
• Prepare a brief form and liaise with the in-house production team on specific requirements.
• Brief installers on execution specifications.
• Conduct on-site inspection to ensure the project is completed on schedule.
• Attend project meetings in the client's office and at the project site.
• Prepare quotations, costing sheets, and report to the Project Manager/ Project Director to proceed with invoicing.
• Any other ad-hoc duties as assigned.

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

Key Responsibilities

• Assists local Distributor Manager (DM) to support distribution/channel partners in resolving complex technical issues (or escalated field issues), not limited to machine pre-sales application solutions, softwares and system integration matters.

• Technical case management responsibilities over Sales Force Dot Com (SFDC)

• Be the “go-to” person in answering questions from customers and/or prospective customers about the features and capabilities of our software and hardware.

• Interface between Videojet (VJ) R&D team and our distribution/channel partners/GSA customers

• Bridge customer needs and requirements with our internal development and engineering team to find a solution

• Bring project specifications & technical accuracy to the discussion table

• Creation and handling of CAD drawings and documentations

• Support installations with partners’ field tech support if needed

• Have passion in always seeking for potential opportunities in the market, working closely with the local DM

• Organize meetings with VJ distributors if required, to support any further business developments

• Provide technical training to VJ channels/distributors and customers

• Participate in sales and technical meetings with partners and DM

• Create training curriculum, materials and presentations for channels/distributors

• Keep up with new VJ technologies and able to support others with those (like cameras, reject station, etc.)

• Provide strong service and technical advice to ensure partner and customer satisfactions.

• Strong continuous improvement mindset

• Willing to travel most of the working time within SEA

• Perfom any other tasks as assigned

Roles & Responsibilities

Responsibilities

• Oversee daily operations

• Hire and train beauticians, as needed

• Organize employees’ shifts, considering peak times and seasonality

• Order beauty products, like creams and essential oils and replenish stock

• Arrange for regular maintenance services for all equipment

• Apply hygiene practices across all beauty stations

• Ensure all beauty treatments meet high quality standards

• Maintain staff records, including salaries and working schedules

• Promote services, products and discounts on social media

• Receive payments from clients and track all transactions

• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

• Run online competitions and offer discount packages to attract new customers

Requirements

• Proven work experience as a Beauty Manager or similar role

• Good knowledge of beauty treatments and products (e.g. for skin care)

• Basic bookkeeping knowledge

• Excellent organizational skills

• Ability to handle customers’ requests and complaints with grace

Job Description:

-Interacting and building relationships with clients to ensure their satisfaction

-Manage Doctor / Nurse relations by follow-up inquiries and any problems.

-Answers and follow-up inquiries from our Doctors and Clients in a timely manner.

-Great professional telephone manner and excellent initiative.

-Handle and resolve clients’ escalated complaints, investigate, evaluate and follow-up on outstanding cases to improve customers’ satisfaction

-Inform clients of unforeseen delays or problems.

-Work closely with all departments to propose and implement positive changes, initiate and execute motivation programs to improve the overall customer experience and service delivery

-Maintaining accurate client records

-Ensure high security and confidentiality of customers’ information in the Company’s database is maintained and in compliance of PDPA Act

- Generate and analyse call statistics, weekly and/or monthly KPIs report for management review, e.g. call answer rate, waiting time, to track the team’s performance

Requirements:

-Diploma in Business Management or equivalent discipline

- Minimum 2-3 years of relevant work experience in supervisory role or similar capacity, medical laboratory or healthcare industry

-Strong leadership, work professionalism, organizational and problem-solving skills

-Excellent interpersonal, and communication (with good command of written and spoken English) skills

- Proficient in MS Office applications and hands-on experience in CRM system

-Knowledge of biomedical/ laboratory terms, test methodologies and schedules will be an added advantage

-Service and results oriented, highly motivated, proactive, positive learning and working attitude with great initiative

-Able to work independently and within teams under tight schedules and pressure

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF.

The SCU will

• develop and deliver SNEF’s strategic communications framework specifically for policy
• communications, and ensure the framework includes but is not limited to identifying the communication priorities, objectives and narratives and producing an 18-month rolling integrated plan showing all the key activities against these priorities.
• drive the communications roll-out of key programmes, projects and initiatives.

This includes, but is not limited to:

1. Developing key messages and communications strategies in line with the policy
2. objectives to shape public perception towards policies put forth by SNEF and tripartite partners.
3. Providing leadership support in managing crisis communications.
4. Developing recommendations to enhance communications outreach and applying them to shape policy narratives and refine campaign strategies and approaches.

Assistant Manager/Manager (SCU) - Branding and Marketing

• Branding and Marketing specialist
• Developing and executing a results-driven, multi-platform communications strategy to drive the SNEF brand relevancy and consistency in line with corporate and brand direction while reflecting SNEF’s prioritiesCreating and managing all marketing materials and collateral in line with SNEF brand direction
• Collaborating with cross-functional teams and external agencies to ensure consistent brand messaging and communication
• Using analytical tools to monitor and prepare report on the impact of communications activities, reports on developments, trends and attitudes on issues of concern to SNEF

Job Requirements for Assistant Manager/Manager (SCU) - Branding and Marketing

• Bachelor’s degree in Marketing, Media Communications, Public Relations, Business Administration or a related field (essential)
• At least 1 - 3 years of working experience in the related filed with expertise in branding, marketing and/or communications experience
• Excellent written, presentation and verbal communication skills (candidate will need to go through written and oral presentation)
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in MS office tools such as PowerPoint, Word, and Excel
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail
• Skills in copywriting, editing and video communications are a plus
• Good experience/ knowledge in CMS, Goggle Analytics and basic HTML knowledge is an added advantage
• Experience in web design and content production
• Proven social media and networking expertise

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

This position sits within the Innoquest Commercial Team whose role is to service Singapore’s wide base of clinicians and healthcare professionals for their laboratory needs. The in-vitro diagnostics lab business is a dynamic and fast-moving industry and we’re looking for like minded individuals to join us.

What this role entails

• Establishing new accounts while maintaining existing accounts.
• Creates, develops, and implements plans to generate revenue for the Company.
• Develops strategies and sets strategic visions within the Commercial team.
• Collaborate with the scientific and client service departments to ensure understanding of procedures and laboratory methodologies, aligning them to develop new products or services.
• Maintain a professional relationship with clients and respond in a timely manner to any inquiries or urgencies. Recognises issues that be solved independently and those that may require inputs from other departments.
• Undertake any other additional duties required within the Commercial team.

Qualities we’re looking for

• Degree in Marketing/ Business or related Science field.
• Minimum of two (2) years in outdoor sales in clinical laboratory service or related industry.
• Strong sense of ownership and accountability.
• Good communication skills, both written and verbal.
• Knowledge of clinical laboratory tests will be an advantage.

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a Key Account Manager?
• Which of the following statements best describes your right to work in Singapore?
• Do you have customer service experience?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Commercial Manager?
• How much notice are you required to give your current employer?
• Are you willing to undergo a pre-employment background check?