Job Responsibilities:

• Provide effective administrative assistance to the Human Resources Department to ensure the timely and efficient completion of assigned tasks.
• Participate in the planning and execution of company events, including organizing team-building activities, festival celebrations, and quarterly newsletters.
• Assist the manager in handling HR-related issues and procedures, ensuring compliance with local labor and manpower regulations.
• Manage a wide range of administrative responsibilities, addressing clients and subcontractors on administrative matters.
• Offer support for office administration and operations as needed, covering tasks like office maintenance and managing pantry supplies.
• Take responsibility for arranging travel and hotel accommodations.
• Handle HR administrative duties, manage purchase requisitions, and engage in any ad-hoc HR projects assigned.

Requirements:

• Degree in Human Resource Management or Business or related field
• Minimum 2 years of relevant working experience

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Job Description:

1. Ability to plan, strategize and execute product development and marketing plans;
2. Work closely within the product development team to achieve company’s objectives;
3. Work closely with existing key partners and recruit new partners;
4. Educate partners on product portfolio and complimentary services offered;
5. Address partner related issues, sales conflicts and pricing issues in a timely manner;
6. Introduce the company and product presentation fluently, favorable customer follow-up ability, cooperate with the technical engineer to find out and meet the customers' requirements;
7. Responsible for ensuring daily and weekly update of the outlook plan, sales funnel, and call plan;
8. Working cross functionally to build strong relationships with the key customers;
9. Develop a profitable product business to achieve significant growth;
10. Stay current with latest developments in marketplace and competitor activities;
11. Communicate up-to-date information about new products and enhancements to partners;
12. Work with partners to develop sales proposals, quotations, and pricings;
13. Deliver customer presentations and attend sales meetings and partner conferences; and
14. Any other adhoc duties assigned.

Job Requirement:

• Degree/Diploma
• At least 2 years of work experience in in the related field
• Working experience in Networking and Security products will be an added advantage
• Attention to details, excellent presentation
• Demonstrate ability to build relationships with prospective business partners
• Excellent written and verbal communication skills in English
• Good coordination skills
• Must possess good planning & organization skills
• Passionate, aggressive, proactive, versatile, well organized, self-motivated individual and possess strong business acumen

Job duties

• Understand the relevant product offerings
• Provide timely and supportive management for both internal and external stakeholders
• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.
• Any other adhoc related duties .

Job Responsibilities

• Collaborate with internal stakeholders to identify and coordinate learning and development programs that align with the organization’s objectives.
• Manage external consultants and training agencies for the development and delivery of key learning initiatives.
• Evaluate training effectiveness through channels like trainee feedback, onsite observations, and work closely with facilitators to enhance program outcomes.
• Oversee and deliver the onboarding and in-house value immersion programs for new hires.
• Regularly review the onboarding program to ensure its ongoing effectiveness and relevance.
• Establish partnerships with authorities and IHLs for internship programs, job shadowing, and student visits.
• Maintain strong collaboration with overseas offices to manage training programs for employees based in the Singapore office.
• Handle government grant applications.
• Provide guidance to employees on the Performance Appraisal framework and process.
• Develop and implement talent development programs.
• Collaborate with authorities to identify talented individuals through scholarship schemes.
• Address various employee development matters.

Job Requirement

• Candidate should possess a degree and brings along minimum of 6 years of experience in the Learning & Development/Training domain.
• Possess experience in managing multiple projects, emphasizing a strong commitment to goal achievement.
• Excel in adapting to changing environments and navigating through ambiguity.
• Exhibit a systematic and methodical thought process and work approach.

How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R21103560
EA License No.: 20C0426 (Elitez & Associates)

Roles and Responsibilities:

• Review the monthly financial accounts of subsidiaries and collaborate with regional finance team to ensure finance statement and variances are properly explained.
• Maintain full sets of accounts for investment holding companies.
• Involve in the daily operational matters including and not limiting to the verification of purchase and sale orders, review over inventory turnovers, monitoring of sales and margin, and ageing of customer receivables.
• Demonstrate the ability to independently manage audit queries.
• Support C-Suite on corporate finance matters.
• Document and improve upon the existing policy and procedures and internal controls of the company.
• Assist in reviewing of financial clauses in the legal contracts.
• Prepare and review of GST Submittion.
• Mentor and review the work of junior finance staff.

Requirements:

• A degree in accountancy, ACCA or equivalent.
• Have at least 8 years of relevant experience, including 3 years of supervisory experience in a related field.
• Possess strong knowledge and hands-on experience on operation finance.
• Good communication skills.
• Hands-on and able to work within tight timelines, handle a broad portfolio, set up finance functions and implement process improvements.
• Prior working experiences with trading or distribution companies preferred.

Research Assistant in the Laboratory of Assistant Professor Yusuf Ali.

Hiring Institution: LKC

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role A Senior Business Development Manager is responsible for executing AIA's HNW strategies and increasing AIA's HNW market share through brokers channel, driving sales and business development activities by building strong rapport and relationships with international brokers/banks, and delivering high level of quality service and support to forge strong partnership and sales growth. WHAT YOU'LL BE DOING Work closely with Head of Brokerage to develop an appropriate business plan to achieve sales target for the distribution channel. A self-starter in working to deepen relationships with partners through regular engagements and understanding their selling behavior. Keep abreast of evolving market conditions and competitions so as to develop appropriate strategies in meeting sales targets. Design and develop concepts, sales and training materials with support from Distribution and Marketing. Conduct product and concept/sales training through individual and group training sessions, seminars/webinars, workshops and meetings. Work with partners to establish performance measurements and service level commitments. Prepare for new product rollouts and ensure proper alignment with the partners' goals and objectives in order to achieve a productive partnership. Plan, design and manage expenses of sales campaigns & activities within allocated budgets. Manage partners' enquiries & case submissions and work with internal stakeholders to ensure service levels are met. Meet activity goals identified by the Head of Brokerage and Chief Partnership Distribution officer. To achieve VoNB targets for the Brokerage Channel . To ensure achievement of 100% planned activities at zero overrun. WHAT WE ARE LOOKING FOR Excellent written and communication skills. The communication network of the incumbent is expected to be approximately 10% internal with key parties being Partnership Distribution (Marketing & Middle Office); Internal Departments (eg Underwriting, Actuarial, Ops, Customer Service, Legal, Compliance) and 90% external with brokers and banks. Diploma or University Degree, preferably in Business Management / Banking & Finance. Minimum 7 years of sales or business development experience in insurance, banking or finance industry. Experience in the HNW international broker space is highly preferred. Attained CLI, ILP, HI, FNA qualifications or equivalent eg M5, M9. Strong knowledge of life insurance as a wealth planning tool and its implementation in the HNW market. Good understanding on the types of HNW life insurance products such as Universal Life, Indexed Universal Life, Variable Universal Life, HNW whole of Life & savings plans. Highly motivated and pro-active in generating productive engagement with partners so that to create sales opportunities for AIA's solutions. Experienced in case management of HNW cases. Ability to work independently and to communicate clearly and concisely. Ability to create and deliver effective presentations, seminars and workshops. Expected to maintain knowledge of existing AIA products, new or enhanced AI A products and existing AIA marketing campaigns; to be on top of competitive environment (new products/services and/or sales campaign launch). Strong selling, interpersonal and relationship cultivation skills. #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role As part of the Sales & Marketing division of AIA Corporate Solutions for the tied agency distribution channel, this candidate would be responsible for achieving renewal growth via pro-active management of existing corporate accounts in partnership with the servicing Financial Service Consultant (FSC) Ability to achieve the renewal growth targets set for the Agency Channel and other key performance indicators as prescribed by the company; To establish and maintain a strong business relationship with AIA Financial Services Consultants (FSCs) and their Agency Leaders to conserve and grow existing accounts for corporate insurance; Pro-actively sets appointments and personally meets with the Agency Leaders/FSCS during their monthly agency meetings; Have the discipline to provide timely and accurate renewal status information and renewal growth data for the purposes of management reporting and sales forecasting is a must; Provide timely renewal terms or sales proposal for new lines of cover to FSCs for their existing accounts in accordance to the guidelines on business acceptance, risk management and underwriting profitability; Ensure timely and accurate submission of renewal employee data, including placement documentation for billing, and liaising with internal operation team to resolve servicing and operational matters; Follow up on outstanding policy premium collection promptly to ensure compliance to internal credit control; Ability to pitch and deliver corporate sales presentations jointly with FSCs, as well as able to support and jointly conduct Employee Communication Sessions to the employees of existing corporate customers with the FSC; Participates in scheduled sales training and other professional development courses to enhance sales skills and meet the mandatory CPD hours requirement to ensure Fit & Proper; Undertake any other projects assigned from time to time such as products/services enhancements and market analysis; This position will be based at the AIA Agency Locations, namely Alexandra and Tampines Job Requirements Tertiary degree or diploma or equivalent industry qualifications; Candidates with CMFAS M5, M9, HI, BCP, PGI and ComGI certification will have an advantage Minimum 3-5 years working experience in sales and marketing in the Employee Benefits / Group Insurance; Strong knowledge of Life and Health insurance products; Proficient in Microsoft Office Software, especially in Excel and Powerpoint Highly organized and with excellent attention to detail. Able to work confidently in challenging situations. Proactive, independent and able to work with minimum supervision. Able to manage multiple tasks simultaneously under deadlines and pressure. Able to anticipate potential problems and know when to ask for help. A great communicator - via email, by phone and in-person. An excellent negotiator, and is resourceful and relentless in trying to get to a solution. Professional in appearance and demeanour, comfortable dealing with internal and external stakeholders across the enterprise Meticulous, service oriented and team player. Possess good written and oral communications skills Strong interpersonal skills & relationship-building; Meticulous, service oriented and team player. Possess good written and oral communications skills #LI-SC1 Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. So if you believe in inspiring a better future, read on. About the Role Responsible for maximising the sales of AIA products and services through a network of agents to meet individual / team quotas and AIA business objectives. Job ResponsIbilities The incumbent will be responsible for delivering agency growth along with development objectives through close partnership with Agency force. Foster and deepen rapport with agency groups assigned to meet and exceed growth targets in terms of sales productivity and manpower numbers. Identify and develop new business opportunities or leads generation ideas to create sales platforms. Involve and work on special initiatives to drive Company's strategic objectives towards Digitalisation and Customer centric agency culture. Drive and implement company initiatives for agency including agency recognition events and agency campaigns. Drive desired product mix to achieve best needs basis for customers. Work with agency groups assigned to uphold compliance and competency standards Liaise with Operational teams for new business applications. Job Requirement Degree, preferably in Business Administration or Financial Services Minimum 3 years of working experience in the Financial Services Industry Good understanding of the insurance industry and products Excellent communication and interpersonal skills Strong business acumen, adaptable and team player Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Our client, a major and growing South Asian bank, is looking for a Relationship Manager/Product Manager to source new business in the Asia Pacific region, to be based in their Singapore office. The ideal candidate will have solid background, with 5 years+ experience and a detailed knowledge of the Indian securities market would be an advantage, together with strong sales and product knowledge. If this is of interest, please do get in touch.

Job Description: Job Description: The Group Audit CRO team are responsible for global coverage of the CRO function. The current team is comprised of about 50 FTEs based in 8 locations (London, Frankfurt, New York, Singapore, Berlin, Bonn, Madrid, Cary) with Principal Audit Managers based in 6 of these. The above includes the APAC Risk team which is comprised of 4 team members based in Singapore and a Principal Audit Manager who reports directly into the CRO Chief Auditor for Non-Financial Risk based in Cary. Although much of the focus of this team is on coverage of all risk types (i.e. CRM, MRM, NFRM and ERM) in the APAC region, it also plays a significant support role in the coverage of global Risk processes and works closely with the regional APAC audit teams to provide 'front-to-back' assurance of key businesses in the APAC region and to act in an advisory capacity for CRO related matters. This Principal Audit Manager role which is being hired will be responsible for the planning, staffing, risk assessment and delivery of audits covering the CRO function. The role will also involve: Owning and driving the audit process, identifying and escalating audit issues and quality controlling audits and subsequent reporting. Reviewing all audit issues and recommending audit grades and issuing ratings for final approval. Serving as a subject matter expert with regard to the areas of business coverage, developing further relevant technical expertise and contributing to enhancements of the audit approach. Working with divisional leadership to provide 'front-to-back'/ SME audit coverage and 'joined-up' assurance. Acting as a primary relationship manager for senior CRO management stakeholders and representing the division at committees and forums both internally and externally. Communicating the Banks/divisional strategy, plans and values within their teams and ensuring understanding and alignment. Presenting complex and sensitive messages (such as audit issues) comprehensively, professionally and reducing complex topics to simple statements. Roles & Responsibilities Responsible for the delivery of audits (including the global audit plan and business monitoring process). Contributing to functional planning of the audit plan related to own area of responsibility, adjusting the plan and advising any changes to the Chief Auditor. Delivering and sustaining own and team performance against key objectives in the context of functional strategies. Providing input to the risk assessments, audit plan and approaches. Approving audit work papers and ensuring that they meet the Audit methodology and quality standards. Determining team involvement and individual responsibilities for each audit. Reviewing and providing expert opinions on action plans provided by clients, helping them develop robust remediation plans. Approving the closure of Significant and Important audit issues in line with GA methodology. Responsible for ensuring that testing conducted to assess design and operating effectiveness of controls at the time of issue closure validation is comprehensive and adequately documented. Partnering with relevant Regional Heads on a timely and effective basis regarding matters affecting their region. Communicating the Banks/divisional strategy, plans and values within their teams and ensuring understanding and alignment. Presenting complex and sensitive messages (such as audit issues) comprehensively, professionally and reducing complex topics to simple statements. Conducting exit meetings for all FTE staff members that leave the team (internal GA transfers, internal bank transfers and bank leavers) - Key points raised during the exit meeting are documented and shared with relevant Chief Auditor. Keeping abreast of pertinent industry, regulatory and business practices. Establishing and maintaining a client service/relationship approach with CRO stakeholders in order to understand their business needs. Managing a team of auditors and being actively engaged in managing other talent and resources (e.g. external support staff) including recruiting, training, career development and succession planning. Creating and reinforcing an environment where people management and development is a key priority and personally demonstrates their commitment to their immediate and the wider function. Managing direct reports, through empowering them to deliver on their objectives, providing coaching and support to enable them to be successful. Cascades SMART business driven objectives at the beginning of the year and ensures every team member receives continuous performance feedback and has regular constructive performance reviews. Acting as a management role model for their own team and others. Skills and Experiences The candidate must have: Minimum 10 years of experience in financial services or 'big 4' accounting firm, including in an audit delivery role. This should include an advanced understanding of internal auditing standards and concepts, risk and control concepts and the three lines of defence model. Proven knowledge and experience of the activities of the Chief Risk function of a global investment bank, including an understanding of the associated risks and regulatory requirements. Proven knowledge and experience of banking activities, including capital market products and relevant regulatory requirements. Outstanding operational and people management skills; must possess the ability to operate a diverse team, appraise individual potential, motivate teams. Strong communication skills, communicating with clarity, both orally and in writing, in a logical order and structured approach. Fluent in English (written and verbal). Strong relationship management, analytical, problem solving, communication, influencing, planning and presentation skills. The ability to challenge and be challenged whilst maintaining the highest levels of professionalism. Experience in building and managing effective teams and relationships. Ability to work in a fast-paced business environment. Able to work in virtual, global teams in a matrix organisation, transfer knowledge and develop capability of team members. Masters/bachelor's degree (or equivalent) from an accredited college or university (or equivalent) or equivalent work experience. Professional / industry recognised risk management qualifications e.g. FRM Professional / industry recognised audit qualifications e.g. CIA, CISA, CFE Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

What’s it all about?

The Escalations and Compliance Manager is a key part of Currencycloud's second line compliance function, reporting directly into the Head of Compliance APAC. The Escalations and Compliance Manager will be the primary escalation point for high-risk clients and transactions, as well as making risk appetite decisions impacting Currencycloud in the APAC region. They will work closely with colleagues in the first line of defence to provide coaching and guidance to junior team members, as well as supporting projects that enhance Currencycloud’s financial crime control framework.

What we expect of you, day to day:

• Make judgements on escalations from compliance operations teams such as sanctions alerts, other high risk transactions and applications involving politically exposed persons. 
• Where necessary, schedule sessions to present specific cases to senior stakeholders such as the Head of Compliance APAC. 
• Deliver formal and informal training on corner cases, changes in risk appetite, and new policies/procedures to the compliance operations team. 
• Provide regular coaching and guidance to junior team members on specific cases that have been escalated. 
• Build and maintain relationships with the go to market organisation to understand emerging opportunities and market developments that may requires changes to Currencycloud’s financial crime control framework.
• Contribute to the ongoing enhancement of the overall financial crime framework by identifying new typologies and potential gaps in existing policies and procedures. 
• Support the Head of Compliance APAC in updating existing policy documents completing the annual risk assessment.
• Support the Head of Compliance APAC on projects to enhance Currencycloud’s financial crime framework, including new processes and system implementation. 
• Maintain an excellent technical knowledge of financial crime regulations, keeping up to speed with new developments and the latest regulatory positions of key markets that Currencycloud operates in.
• Be aware of changes in the wider business (products, jurisdictions etc.) and how these may impact the compliance operations team.

Manager, Procurement and Regional Business Partner (APAC/MENA) at Checkout.com:

Checkout.com is seeking a dedicated Manager, Procurement and Regional Business Partner (APAC/MENA) to join our Procurement team to support the business growth and expansion.

The role will support the planning, implementation and purchasing and procurement strategies for various goods and services spend across the company globally. This includes acquiring resources within budget, facilitating communication between team members, suppliers, and key business partners, and proactively planning and sourcing the appropriate goods and services to help Checkout.com grow and meet its strategic objectives.

In addition, the Manager will be responsible for vendor performance, ensuring quality control throughout the contracting and performance lifecycle. You'll also ensure Procurement and AP guidelines, processes, principles, ethics, and sustainability objectives are all accounted for and constantly strive to deliver the lowest TCO for solutions.

Reporting into the Global Head of Procurement and Expense Operations, this is a key role with significant opportunity to have impact and build trust as an SME. You'll have the autonomy and freedom to deliver innovative solutions, support regional specific needs and global category plans.

The role

Checkout.com is actively looking for a Sales Manager to join our Commercial Team in Singapore to drive rapid growth across various industries for our online payment solution.

If you are a driven and focused salesperson with a proven track record of success selling cutting edge payment solutions in a high-growth and competitive environment, this is the role for you. In return, on top of a tremendous working environment, we offer you an unrivaled uncapped recurring commissions plan.

Reporting to the Director of Sales, the Sales Manager will play a key role in growing Checkout.com’s footprint in. They will be responsible for selling Checkout.com’s full payments technology stack to large enterprise organizations.

Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects. The ideal candidate will need to be an independent, high-achieving individual, able to stand out in an entrepreneurial environment and outperform sales targets.

How you’ll make an impact

• Identify, qualify and close the most promising prospects and partners that will help Checkout.com grow a healthy pipeline across various verticals.
• Build prospect engagement strategies and partner with marketing, business development, product and other departments to build qualified pipeline in cold and warm channels
• Pitch our next-generation payment solutions and value-added services to eCommerce and Fintech companies
• Prepare high-quality presentations and proposals for C-suite stakeholders at prospective merchants, and implement winning negotiation strategies
• Become the expert on Checkout.com’s technology stack, help new merchants understand the value of Checkout.com to solve their pain points, and handle detailed questions about our product capabilities.
• Orchestrate the entire Sales process, drive urgency and work to mutual action plans, and act as the main point of contact for merchants and internal stakeholders.
• Maintain a solid, well-organized portfolio and nurture key accounts by having a deep understanding of their industry, pain points, and needs.
• Partner with other Sales Managers to share best practices, key business insights and industry trends.
• Provide feedback on local trends including competitor insights, customer needs, sales, product and marketing information.
• Act as an ambassador for Checkout.com

The Opportunity:

We, at Flywire, are looking for an enthusiastic and proactive Relationship Manager (RM) to work with our existing portfolio of Education Clients in Singapore and Malaysia – to build stronger client relationships, drive revenue and utilisation through marketing, training, and integration of Flywire solutions. 

Reporting directly to the Director of Client Relationship Management APAC, you will work closely with the Sales and RM teams to execute strategies designed to drive growth, uncover new business potential, increase revenue, provide accurate issue resolution and assure clients and their students have the best payment experience and support in the industry. Overall job tasks would include:

• Drive Revenue by building long term relationships with senior and operational stakeholders, understanding their strategies and goals. Perform Onboarding, Marketing, Training, and support activities to maximise growth and deliver additional revenue through up-sell and value-added services. 
• Lead Integration projects alongside solutions teams to provide technical solutions and processes for clients to embrace and adopt. 
• Create strategic account plans for each client and groups of clients to maximise utilisation, growth and revenue. Manage all commercial activities - Internal reporting, contract renewals, pricing negotiations and new product expansion. 
• Become the established internal expert which corresponds with your account portfolio and market, with relevant payment products and potential competitors to develop and refine products and operations.  
• Collaborate across departments and timezones with legal, compliance, product development and vertical teams to solution and solve client payment problems.

This position assists the restaurant manager to supervise the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observe colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

Key Tasks and Responsibilities

• Document and maintain records of clients' learning and development

• Identify new teaching and learning approaches based on observations• Implement appropriate teaching and caregiving methods based on emerging sector trends, technologies and tools

• Implement classroom management strategies

• Implement developmentally appropriate teaching, learning and caregiving activities aligned to the relevant programme frameworks

• Attend to clients’ needs in their activities of daily living• Identify areas for improvements for routine caregiving

• Perform basic and planned care interventions

• Coordinate activities with families and community stakeholders

• Engage with caregivers to facilitate the continuity of care and learning between home and Centre

• Foster relationships with families to facilitate the continuity of care and learning between home and Centre

• Implement Centre, caregiver and community initiatives and programmes

• Co-develop appropriate teaching and caregiving methods based on emerging sector trends, technologies and tools

• Enhance the learning environment with developmentally appropriate learning materials and resources• Identify areas of improvements for caregiver and community initiatives and programmes

• Participate in professional development and service quality improvement activities

• Participate in quality improvement audits and activities

• Maintain inventories and equipment for centre's programmes

• Apply the health, safety and hygiene practices in accordance with standards and procedures

• Comply with infection prevention and control practices in performing client care activities

• Maintain cleanliness and safety of classrooms and common centre facilities

• Demonstrate behaviour that is aligned with the Organisation's vision, mission and values

• Identify areas for personal development to improve work performance

QUALIFICATIONS

• NITEC or GCE ‘O’ or ‘N’ Levels.

• Experience in training and working with people with special needs will be an advantage

• Good communication and interpersonal skills

• Motivated and good team player committed to the nurturing of adults with autism

Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities

Position Overview

The new headcount is to support ITBM ServiceNow solution in development and maintenance standpoint. The resource will help in expanding ServiceNow Implementation and capabilities to clusters and for Synapxe departments too. The resource will also support in deployment enhancements and address defects in ITBM, IRM, ITSM and other modules of platform.This is an operational project to support ServiceNow ITBM and IRM implementations. The resource will be involved in L2 and L3 activities supporting defect fixes resolution. Also work on BAU to deploy enhancements on the existing modules. The activities also include supporting the platform on patches and upgrades to ensure compliance.

Role & Responsibilities

• Implement ServiceNow SPM features and other related modules as per requirement
• Work with other module leads/resources to meet provide best in class implementations
• Delivering scalable ServiceNow solutions following best practices
• Ensure the incidents and requests is answered/resolved within required SLA
• Support patching/upgrade requirements of the ServiceNow Platform
• Build enhanced User experience features such as Service portal, Mobility, Workspaces, VA, NLU etc
• Support operational requirements such as User access management, PAM, license management etc
• Engage with stakeholder in collecting requirements, providing OOTB demo, supporting user acceptance testing and user training
• Support production rollout and release process
• Support team to keep ServiceNow platform secured
• Support code review with peers
• Any other ad-hoc duties assigned

Requirements

• Bachelor's degree in Business, Computer Science, or related field or equivalent experience
• Proven ServiceNow technical experience of minimum 4 years
• Demonstrate strong knowledge and Implementation experience of ServiceNow best practices
• Demonstrate working experience with SPM module of the ServiceNow platform
• Experience of other modules (e.g. ITSM, IRM, ITOM, AI Ops etc) preferred
• Minimum of system admin certification required in ServiceNow. Additional implementation certifications is a plus
• Expertise in building Service Portal and Performance analytics dashboards
• Deep knowledge in various integration methods available on ServiceNow platform
• Hands on experience with JavaScript, AJAX, XML, JSON, CSS and HTML
• Experience in Angular JS, jQuery, Node.js and Apache Jelly

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities:

• Manage and oversee the food service operations of cafeteria
• Lead & supervise a team of F&B staffs
• Administer staff record and submit report to immediate supervisor
• Manage, build, and maintain cordial relationships with customers and clients
• Accountable for food cost management, menu planning, as well as the development and creation of new products needs
• Responsible for the running and the supervision of food preparation to ensure that food quality standards are met and delivered to clients
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as set in our HSE requirement
• Implement Kitchen Planner & Inventory system for own outlet and perform central ordering system
• Schedule of roster and other ad hoc responsibilities
• Perform paperwork duties

Job Requirements:

• Preferably specializing in Food/Beverage/Restaurant Service, operational support and client management or equivalent
• Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organization
• Strong experience in involving team management, project management, ownership of budget and costs structure financial management, and operations workflow
• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent
• At least 3 years of working experience in the related field is required for this position
• Excellent interpersonal and communications skills, able to liaise with all employees
• Previous setting up of outlet experience an advantage
• Familiar with MS Office applications including Excel, Project and PowerPoint
• Proactive team player, working collaboratively with and through others
• Ability to clearly articulate messages to a variety of stakeholders

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

欢迎大家加入我们的大家庭，同我们一起成长!

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

*薪资将根据经验相称!

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Descriptions:

• Establish BIM implementation plan, requirements, process and workflow to ensure that BIM data meets the project deliverable requirements for infrastructure/ construction projects
• Lead and support BIM Coordinators and BIM modelers to deliver the work on time and with high standards
• Embrace a holistic approach and strategically plan for BIM execution in green building projects.
• Works closely with project team in coordinating, organising and producing of shopdrawings and documentations using BIM Technologies for infrastructure projects
• Develop a training program for BIM Coordinators and BIM modelers to improve the use of BIM authoring tools
• Develop a training program for other project stakeholders such as department managers and engineers to improve the use of BIM tools
• Explore innovation and encourage the use of advanced tools / technologies to expand the use of BIM within the company

Requirements

• Degree / Diploma in Civil or Architectural or relevant related field
• Minimum 5-10 years relevant experience in the construction industry, preferably in infrastructure projects
• Working knowledge (includes configuration, setup and management) of at least one main 3D BIM product
• Minimum 5 years of hands on experience in BIM technologies in the Architectural / C&S / MEP discipline
• Trained and proficient in Autodesk Revit / Autodesk Civil 3D / Bentley AECOsim as well as 2D CAD software
• Experience in coordinating and producing construction shopdrawings for infrastructure projects
• Well verse with CoP, building codes, regulations and circulars published by the various building and construction regulatory agencies in Singapore.
• Strong graphical, illustration and documentation skills
• Possess strong collaborative management skills
• Experience in large scale infrastructure projects will have an added advantage

Job Summary:

• Industry: Construction
• Working location: Lavender
• Working hours: Monday to Thursday, 9 am to 6.30 pm + Friday 9 am to 6 pm

Job Responsibilities:

• Manage the full spectrum of HR management functions (manpower planning, recruitment, on­boarding, training & development, policies review, payroll verification, monthly HR reports, etc)
• Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
• Provide HR direction and support to the management team
• Plan, budget, and execute employee welfare program
• Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
• Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
• Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
• Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
• Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
• Manage WDA training grants, course registration, and all training record
• Manage insurance renewal
• Manage employee exit/resignation process including conducting exit interviews
• Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
• Work across boundaries and cultures to ensure compliance with HR processes and procedures
• Review and take responsibility for improving service quality and processes
• Provide assistance and administrative support to any other HR project and duties as assigned

Job Requirements:

• Possess a Diploma/Degree in Human Resource Management
• Minimum 5 years of related working experience in a related field
• Must possess experience working in an A1 main construction company
• Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834