Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans.

Sales Manager Job Responsibilities:

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; and following up on work results.

Sales Manager Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analysing sales data

Company Overview: We are a premier confectionery retailer and distributor in Singapore, specializing in travel retail and maintaining a robust presence both online and offline. Our commitment is to provide delightful confectionery experiences that resonate with consumers globally.

Position Overview: We are looking for a creative and strategic Marketing Manager to lead our marketing initiatives. This role will involve developing and executing innovative marketing strategies that drive brand awareness, customer engagement, and sales growth across both travel retail and e-commerce channels.

Key Responsibilities:

• Strategic Marketing Planning: Develop and implement comprehensive marketing strategies that align with company goals and target market needs, focusing on both online and offline platforms.
• Brand Development: Enhance brand positioning and identity through compelling storytelling and creative campaigns that resonate with our target audience.
• Digital Marketing Management: Oversee digital marketing efforts, including social media, email marketing, SEO, and online advertising, to drive traffic and engagement.
• Market Research & Analysis: Conduct market research to identify trends, consumer preferences, and competitive insights to inform marketing strategies and product development.
• Campaign Management: Plan and execute multi-channel marketing campaigns, monitoring performance and optimizing based on data-driven insights.
• Collaboration: Work closely with cross-functional teams, including sales, product development, and customer service, to ensure cohesive marketing efforts and effective product launches.
• Partnership Development: Build relationships with travel retail partners and online platforms to explore promotional opportunities and collaborations.
• Budget Management: Develop and manage the marketing budget, ensuring effective allocation of resources to achieve maximum ROI.
• Reporting: Prepare regular reports on marketing performance and key metrics to present to senior management, making recommendations for improvement.
• Team Leadership: Lead, mentor, and inspire a team of 4 to 5 marketing professionals, promoting a culture of creativity and accountability.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field; Master’s degree is a plus.
• Minimum 8 years of marketing experience, preferably in the FMCG or confectionery sectors.
• Proven experience in both digital and traditional marketing channels.
• Strong analytical skills with a data-driven mindset.
• Excellent communication and interpersonal skills.
• Creative thinker with a passion for confectionery and brand storytelling.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Shop type: Pet Food Retail

Location: Toa Payoh (Inside Braddell MRT Station)

Job Scope:

~ Directing customers to merchandise

~ General cleaning of merchandise

~ Replenishing stocks on shelves

~ Receiving goods during suppliers' deliveries.

~ Cashiering

Only pet food and accessories; no live animals for sale in the shop.

Various flexible work arrangements available, including part-time, full-time, contract basis.

1. Customer service - handle phonecalls, whatsapp, and email enquiries
2. Handle appointments
3. Assist dentist at chairside when required
4. Inventory and stock management
5. Cleaning and sterilisation of instruments
6. Salary depends on relevant experience
7. Minimum 2 years experience in clinical dentistry
8. Able to start immediately
9. Familiar with computer use
10. Office hours
11. Closed on Sundays and Public holidays

Our work environment includes:

• Growth opportunities
• Wellness programs

Job Description & Requirements

• Triage Patients, Health declaration, registering Patients,
• Dispensing of medication, and collecting payments
• Explain medical and health screen packages to patients
• Arrange/Booking appointments for patients for follow-up treatment and vaccination
• Assist doctors with chaperoning and conduct minor procedures, swab procedures
• Performing administrative duties assigned by superior
• Perform billing including HSG, CHAS and Medisave payment transaction
• Daily e-submission of Insurance Managed Care claims
• Top up medications, and inventory and assist in stock-taking as required
• Housekeeping and responsible for the cleanliness of the entire clinic facilities

Requirements:

• Minimum GCE O’ level, NITEC, Higher Nitec in any discipline. Diploma holders are welcome.
• Sales or customer service experience is an added advantage.
• Preferably stay in the northeast area.
• Must be able to commit to full-time hours up to 44hr per workweek
• Must be able to commit to 3 night and 1 weekend shifts.
• Good learning and service attitude is compulsory. Passionate in customer service.
• Basic IT proficiency required (Clinic Assist, Managed Care portals)
• Good command of spoken English.
• The ability to speak more languages/dialects will be an added advantage

· Bake artisan and decorative breads/ cakes.

· Produces a wide range of breads, pastries and other baked items.

· Review and construct menus with new or existing culinary creations ensuring the variety and quality of the servings.

· Keep up to date with the current promotions and new items in the menu.

· Supervise the baking team in preparing baked items and adopting new baking techniques to add variety to the menu.

· Guide and train employees on the use of the baking equipment and coordinate provision of appropriate training where needed.

· Maximize the productivity of the kitchen staff.

· Ensure that procedures for suppliers, equipment, work areas are in compliance to the established standards.

· Ensure correctness of food quantities, keeping food wastage to minimum.

· Ensure production targets of assigned section are met and food products meet required production standards.

· Report and escalate repairs or preventive maintenance to equipment suppliers and vendors.

· Monitor the set-up of work stations for cleanliness and safety compliance with local regulations and company requirements.

· Maintain good knowledge on standard food preparation by immediate superior/ manual provided by the company.

· Maintain the kitchen cleanliness (housekeeping).

· Ensure that food hygiene and safety standards are maintained and comply.

· To adhere to kitchen SOPs.

· Report on time, in proper uniform and grooming standard.

· Maintain good personal hygiene as well as high work and safety standards in the workplace.

· Assist in dishwashing duties as and when required.

· Execute any other duties as assigned.

Benefits

· Staff Discount

· Medical Benefits

· Career Progression

· Flexi Health Benefits

· Performance Incentive Bonus

- Assist in processing invoices, payments & receipts ensuring timely & accurate record-keeping.

- Handle office communications, such as emails, phone calls & correspondence.

- Organize & maintain filing systems for accounts & administrative documents.

- Ensure accurate data entry & record-keeping for accounts & administrative records.

- Coordinate office supplies orders & stocks.

- Maintain & update databases & electronic files for easy data retrieval.

- Assist in organizing company events.

- Perform any other duties or special projects as assigned by the management team.

- Knowledge of MS Office

- Strong organisational & multi-tasking skills

Roles & Responsibilities

• Carry out ELV or security systems such as IP CCTV, Intercom, Access Control, IP PBX, Public Address system & etc for maintenance for residential condominiums, and commercial & industrial buildings.

• To diagnose & troubleshoot faults in the system and resolve these technical issues.

• Attend to clients’ queries on any operational & maintenance-related matters.

• Maintain good relationships with customers.

Requirements and skills

• ITE/Diploma in Electronics/Electrical or IT-related discipline.

• Min. 2 years of working experience in the security line (CCTV/Intercom/Access Control), and able to commission the system.

• Possesses knowledge of Network and basic IP systems.

• Strong understanding of cable checking and troubleshooting techniques.

• Experience in setting up and managing IP PBX systems is a plus.

• Computer literate with good knowledge in using Microsoft Office applications (Excel, Word).

• Good communication skills.

• Self-motivated, service-oriented, passionate, and responsible.

• Self-discipline and willingness to work staggered.

• Fast learner, independent, and can work under pressure.

• Class 3 Driving License Required.

• 5.5 workdays/week.

About the job

Together with the team, you will support and navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards.

Your Assignment

• To lead the store Business Plan process together with the Steering Team and proactively work with local market data to understand people’s life at home and our customers experience across all touchpoints to provide relevant insights;

• To take the lead and drive performance update, commercial and operational insights (where possible) and secure the relevant inputs during the forecasting and budgeting process;

• To work closely with the Commercial Team in identifying commercial opportunities and promote the use of business case thinking when evaluating and acting on those opportunities;

• To drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders;

• To have a good and full understanding of the Profit & Loss (P & L) for the store and steer actions to provide store in shape as new, managing and/or reducing costs while considering all impacts on the P&L and follow up on result and activate scenario plan (if applicable);

• To steer the effective use of staffing resources through using process effectiveness KPIs to ensure constant evaluation and improvement of our staff planning;

• To provide relevant, user-friendly business information, promote standardised reports and secure competence in the organisation to allow for analysis and understanding of the performance to make optimal business decisions; 

• To secure all investments are done with proper analysis/ ROI, considering all aspects of different projects;

• To ensure and implement relevant rules and guidelines in the areas of Risk and Compliance, cash administration routines, accounting rules among others

Your profile

• A strategic finance business partner with at least 10 years of leadership experience, strong analytical skills and commercial acumen to be able to translate business needs into financial consequences and solutions;

• A collaboration champion with strong influencing skills to navigate and succeed in a large matrix organisation;

• A leader who has experience in leading teams, preferably in retail environment coupled with budget and business steering;

• A retailer who contributes towards the business through actions and presence including weekends, public holidays and on rotating shifts

Jobs Description

- BDM oversees customer service in order to deliver the highest level of service

- Organizes various promotional events, Promote new food products

- Produce reports to the Director and other top management personnel on visibility of upcoming revenues

- Attends lectures and speeches, brings up new ideas, and educates other staff members

- Responsible for generating sales, developing relationships with customers, introducing new products, and supporting other departments

Requirements:

• Good experience in Food product launches and coordinate multiple stakeholders
• Expert on preparing various Food products SOP in different languages especially in English, Tamil and Malay
• Hands on experience in Analyzing financial records and preparing budgets.
• Improving processes by recommending operational changes
• Evaluating and improving sales, marketing, and branding strategies.
• Preparing project and productivity reports and ensuring compliance with quality and safety requirements.
• Identifying opportunities for future business development and expansion

Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers

Responsibilities:

• Manage and execute product growth strategy in all market segments
• Understanding the marketing mix concept – managing 4 Ps
• Product and inventory management of appointed product lines
• Conceptualizing of marketing programs, developing of channel and end-customer demand generation
• Engagement and cultivation of strong rapport with partners and vendors
• Gathering of market intelligence on new products, industry trends, competitive development and constant evaluation of potential new product lines
• Product and channel development in the commercial segment
• Go to market planning and execution of vendor’s initiatives
• Able to pitch value proposition of initiatives to both reseller and end user
• To plan and execute program to drive sales and channel intimacy
• Identify New Business Opportunities for product growth
• Managing relationship with internal and external stakeholders
• Providing weekly report
• Collaborating with internal and external stakeholders for GTM

Requirements:

• At least 5 years of experiences in B2B segment
• Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
• Sound knowledge/passion in IT industry/products/solutions preferred
• Passion to work in the technology industry
• Creative with strong interpersonal and communication skills
• Strong team player and customer oriented
• Proficiency in Microsoft Excel

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking an experienced Regional Business Development Manager to drive growth and expand our client base across the assigned region. Reporting directly to the Chief Revenue Officer, the ideal candidate will have a strong background in sales, preferably within the automotive industry or related technology sectors.

Strategic Development: Create and implement regional sales strategies to meet or exceed revenue targets. Identify and pursue new business opportunities within the automotive industry and other potential sectors.

Relationship Building: Cultivate and maintain strong relationships with key decision-makers in target companies. Represent Appvantage at industry events, trade shows, and conferences.

Sales Expertise:

• Prepare comprehensive sales proposals and presentations for potential clients.
• Manage existing client accounts, ensuring high levels of customer satisfaction and identifying upsell opportunities.
• Collaborate with internal teams to create tailored digital solutions for clients.

Market Intelligence: Provide valuable insights on market trends and competitor analysis to inform company strategy. Manage and report on sales pipeline, forecasts, and key performance indicators.

Leadership and Reporting: Regularly update the Chief Revenue Officer on regional performance and strategic initiatives.

Job Requirements

• Educational Background: Bachelor's degree in Business, Marketing, or related field.
• Experience: At least 5 years in business development or sales, preferably in automotive or technology sectors.
• Track Record: Proven history of meeting or exceeding sales targets.
• Industry Knowledge: Strong understanding of digital technologies and their applications in various industries. Familiarity with automotive industry trends and challenges.
• Communication: Excellent communication, presentation, and negotiation skills.
• Tech-Savvy: Proficiency in creating compelling proposals and presentations. Experience with CRM systems and sales management tools.
• Mobility: Ability to travel within the assigned region.
• Client Management: Demonstrated success in account management and customer retention.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job description

Roles & Responsibilities

Key Responsibilities

. Obtain new clients and secure potential commercial and government projects.

. Lead business growth by identifying and cultivating new opportunities to expand the company's portfolio and market presence.

. Manage sales inquiries for commercial and government projects.

. Consult with clients to ascertain requirements and needs.

. Submit tenders and negotiate prices with clients.

. Organize workflow to meet client deadlines for handover.

. Collaborate with designers, project managers, QS team, and purchasing team to ensure high-quality project completion, prioritize client satisfaction, and execute projects smoothly.
Account Management, Sales, Leadership, Construction, Renovation, Business Acumen, Purchasing, Selling, B2b, Project Management, Interior Design, Space Planning, Communication Skills, Autocad, Business Development, Layout, Fitting

Responsibilities:

• Work closely with Management team from Japan HQ on developing digital marketing strategy in the Asian region
• In-depth knowledge of the Asian FMCG market
• Build innovative solutions, leveraging marketing strategy and technology to impact business targets and client experience
• Drive frowth through vendor research and outreach through audience targeting, emerging media channels, digital analytics capabilities and personalisation
• Develop and execute marketing strategies and advertising campaigns involving social media
• Results orientated and high business acumens
• Ability to work with diverse nationality and culture from high level managements to operational teams
• Good channel management skillset
• Maintain consistency in policies and procedures.

Requirements:

• Minimum qualification Bachelor of Business/Marketing or relevant field
• Minimum 5 years of relevant experience preferably in FMCG industry
• Sound knowledge in FMCG market.

We CREATE MOMENTS THAT MATTER

No spectacular event ever starts with someone saying, “We just want something ordinary”. At The Moment Collective, we have always created opportunities for people to come together and share unique experiences that result in moments that matter to them. We aim to and pride ourselves in setting the benchmark in experiential marketing. More than just events, it takes a symphony of parts like brand strategy, architecture, content development, experiential design, logistics, production, technology and artistry, all working collectively in harmony to create defining brand moments - that connect to people viscerally.

If you’re someone who loves planning events and all the work that goes into making them happen, then this role is for you!

As a Event Producer, you'll be part of a dynamic team dedicated to crafting unforgettable moments. We believe in the power of exceptional experiences to connect people and brands on a profound level. Collaborate with clients to understand their vision and transform it into innovative event concepts. Design and execute event strategies that engage, captivate, and leave a lasting impression. Coordinate seamlessly with various teams, including brand strategists, designer, and production experts, to ensure flawless event execution. Stay updated with industry trends and emerging technologies to incorporate cutting-edge ideas into our events.

Key Accountabilities:

Client Management

• Participate in the development of solutions that leverage existing offerings and are mutually beneficial for the client and the agency
• Guide the development, crafting and presentation of proposals, scopes of work, schedules and staffing plans as they relate to solutions
• Build and maintain effective client relationships, ensuring that all client’s needs are understood and address it in a timely way
• Ensure clear communication to the client for the assigned program regarding roles and responsibilities, scope, budget, schedules and program status/ action items

Team Management

• Working with the Director, manage the program process from creative through execution using The Moment Collective processes and tools.
• Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met. Effective communication across the team on site and off site
• Oversee team members on execution of all individual job details and responsibilities
• Manage resources; identify, negotiate and book external resources as needed

Budget Management

• Working with the Director, create project budgets forecast and manage the revenue and cost throughout the process
• Ensure appropriate revenue detail to be communicated to the client
• Manage third party costs and negotiation
• Develop and actively manage vendor

Creative Management

• Participate in creative brainstorms to generate ideas for clients
• Continually look for innovative solutions and production methods
• Incorporate cutting-edge ideas into our events

Success Measures

• Success and flawless delivery of project commitments
• Positive team player that inspires others to excel and deliver
• Repeat business with client
• Profitable budget management

The person we are looking for:

• You are absolutely passionate creating moments and setting benchmarks for events and marketing
• Excellent time management skills and have a sense of urgency; proven ability to work on multiple projects at any given time, while driving those around them
• Ability to think on your feet and be part of the solution
• Be as brilliant at working alone (self-motivated) as you are as part of a team (the motivator)
• You remain calm and collected under pressure
• You are an excellent and effective communicator
• You have a good knowledge on technical and logistical aspects of events production
• You have a wide knowledge of the marketing industry and keep up-to-date with the event/ creative/media industry
• You have at least 3 years’ events experience working on both physical and digital events

Why Choose The Moment Collective? At The Moment Collective, we offer more than just a job; we provide a platform for you to unleash your creativity and passion. Join us, and you'll be part of a team that believes in pushing the boundaries of what is possible, creating immersive experiences that resonate with people.

Are you a self-motivated and ambitious individual looking for a career in the corporate banking industry? Do you want to work in a fun and collaborative environment where personal growth is a top priority? SMT, one of Singapore's leading SME comparison platforms, is looking for talented individuals to join our team as Business Development Executives.

At SMT, we offer unlimited earning potential with a base salary of $1800- $3000/ month and uncapped commission. We also offer annual base salary revisions and a structured learning and development program to help you reach your career goals. Our senior team leads are dedicated to supporting your personal growth and helping you succeed.

As a Business Development Executive, you will be responsible for managing the entire end-to-end consulting process of cold-calling business owners, accessing their eligibility, and closing the deal. You will ensure proper admin work during the application and backend work of collecting fees due at the end of the deal.

We welcome self-motivated individuals with a growth mindset and exceptional communication skills.

If you have a competitive edge and are driven to succeed, we want you to be a part of the growth of SMT group as a whole. We believe in a dress-down culture on Fridays and a 5-day workweek. You'll work with like-minded people in a fun and collaborative environment. Join us today and be a part of defining what the company will look like in years to come.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Looking for an exciting and dynamic career in the events and travel industry? We seek an Operations Assistant (Business Events / MICE) to join our team!

The candidate will be responsible for supporting the day-to-day operations of our business travel events team, ensuring the seamless execution of events and travel arrangements from start to finish. Your role will involve a variety of tasks, including:

Key Responsibilities

• Coordinating travel logistics, including flight and hotel bookings, transportation, and visas
• Managing event logistics, including venue selection, catering, and audio-visual equipment
• To provide administrative / operational support to the department including assisting with event registration and attendee management, answering phone calls creating invoices, and collecting deposits and balance payments from clients.
• To handle queries, requests & feedback from clients with utmost efficiency and professionalism.
• Build and maintain good working relationships with internal departments and external clients.
• To perform any other function as deemed necessary by your immediate superior or management in relation to your function.

The ideal candidate will have a passion for events and travel and a strong attention to detail. You should also possess excellent communication and organizational skills, as well as the ability to work well in a fast-paced, deadline-driven environment.

Pre-requisites:

• Candidates with related experience in event management, hospitality, travel and/or airlines industry preferred
• Well-versed in GDS system (preferably Sabre) and Microsoft Office
• Excellent verbal and written communication and interpersonal skills
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Customer-focused and good team player with the collaborative mindset to drive best outcomes
• Willingness to work flexible hours, including evenings and weekends, and to travel frequently

Link Healthcare, a Clinigen company, is a growing pharmaceutical services company, with one clear aim: to ensure innovative medicines reach patients all over the globe.. We operate in a complex global regulatory environment and ensure that vital medicines are delivered securely, on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC and South Africa.  Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion. To support our growth, we have an exciting opportunity for a motivated, driven and meticulous Personal Assistant & Office Administrator to join our team in their offices in Changi.

Key Responsibilities:

• Provide executive support to the regional Senior Vice President including diary management, communication support - calls and email,
• Support travel arrangements including flights, accommodation, transport etc
• Produce correspondence, reports and presentations as required
• Arrange various meetings, generating agenda ands take minutes
• Provide office and facilities management support for the offices across South East Asia
• Coordinate various events for the business and our team.

• Demonstrated experience of a personal or executive assistant for senior executive in a corporate environment
• Qualification in Business Administration or similar preferred
• Advanced skills with Microsoft office suite
• Effective written and verbal communication skills
• Strong time management skills with the ability to multitask.

• Competitive base salary
• 13th Month bonus
• Annual Performance Bonus
• Supportive team environment
• Ongoing professional development

Our Hopsital Client is seeking highly motivated individual to join them as Clinic Assistant / Patient Service Associate. Successful candidate will play a crucial role in providing exceptional frontline services, ensuring smooth clinic operations, and fostering positive patient interactions.