MISSION AND RESPONSIBILITIES:

The Retail Assistant Manager at Guerlain supports the Area Manager in overseeing daily store operations, enhancing customer satisfaction, meeting sales and profitability goals, and managing the team effectively. This role ensures that all retail activities are aligned with the company's standards and policies.

Key Responsibilities:

1. Operational Management:

• Oversee daily store operations to ensure smooth functioning.
• Address operational issues and provide solutions to ensure compliance with company policies.
• Conduct regular store visits to monitor compliance with SOPs and provide operational support.
• Coordinate with the Area Manager to resolve IT issues and ensure efficient store operations.

2. Sales and Performance:

• Assist in generating weekly and monthly sales reports.
• Assist the Area Manager to tabulate and check the accuracy of all commission and incentives.
• Analyze sales data and provide insights to improve store performance.
• Support the Area Manager in driving sales targets and KPIs.

3. Promotions and Events:

• Coordinate with departmental stores for promotions and events.
• Assist in planning and executing pre- and post-activation events.
• Perform post-event analysis to evaluate effectiveness and provide insights for future improvements.
• Ensure timely creation and distribution of promotional vouchers.

4. Product New Launches:

• Ensure all stores receive testers for new product launches.
• Monitor stock movement and performance of new products.
• Provide feedback to the Area Manager on new product performance and stock levels.

5. Staff Management:

• Assist in the onboarding process for new hires, ensuring smooth integration.
• Provide ongoing training and support to store staff.
• Coordinate with HR and the IT department to manage new hire accounts and codes.
• Conduct team-building sessions and support staff development initiatives.

6. Inventory and Stock Management:

• Support the BTQ team during stock counts to maintain accurate inventory records.
• Manage the procurement and tracking of non-sellable items.
• Ensure timely raising of Purchase Orders (POs) and manage budgets.

7. Customer Experience:

• Ensure high levels of customer satisfaction through excellent service.
• Address and resolve customer complaints effectively.
• Implement and monitor customer service standards.

8. POSM and Marketing Coordination:

• Manage Point of Sale Materials (POSM) requisition and distribution.
• Coordinate with the Marketing team for store and out-of-store activations.
• Participate in store activations, including weekends or after office hours if required.

9. Administrative Duties:

• Support the Area Manager in administrative tasks and reporting.
• Assist in organizing yearly kick-offs and sales cycles.
• Ensure all trackers (e.g., OT, Expenses) are updated and provide insights.

10. Presentations and Analytical Support:

• Assist in organizing yearly kick-offs and sales cycles.
• Prepare and deliver presentations for internal and external stakeholders.
• Utilize strong Excel skills to analyze data and generate reports.
• Forecast GWP (Gift With Purchase) and sampling needs for activation purposes.
• Provide analytical support for strategic planning and decision-making.

What will you do?

• Design and implement editorial strategy for relevant Marketing Framework scope.
• Deliver impactful stories and editorial content supporting Group priorities.
• Contribute to increasing the understanding of the business strategy for internal teams and the Group's priorities for external stakeholders
• Operationalizing a continuous dialogue with all stakeholders
• Promoting the group's brand and protecting its reputation
• This is a hands-on, individual contributor role, drawing on resources from Global Brand and Communications organization, supporting the EVP International Operations with thought leadership, blog writing, presentation preparation, speech writing and panel speaking support etc.
• International Operations includes Middle East and Africa, South America, Pacific and Greater India regions.
• Whilst working closely with the EVP Int Ops, this role officially reports to the SVP Global Marketing. This role will be based in Singapore and accountable for Internal communications activity for the International Operations Global Marketing team.

What qualifications will make you successful for this role?

• Bachelor’s Degree or equivalent in Communications, Journalism, Marketing or related disciplines.
• 10 to 15 years of experience in communications / marketing in global companies/journalism
• High calibre writing is a must
• Best-in-class communication skills, strong internal and external stakeholder management experience and the ability to build relationships to navigate a complex global matrix organization.
• A natural curiosity for business, the ability to assimilate information quickly and an understanding and keen interest in the energy transition, electrification and sustainability issues will be required
• 1- 2 yrs of experience working with an executive committee member for their social media, internal and external communication and thought leadership
• Have a strong network in the global internal communication team 1-2 years work experience working in Global Communications
• Knowledge of SE Sustainability commitments and initiatives, ability to effectively communicate them both internally and externally
• Demonstrated ability to write and manage social media blogs, create presentations to be made by EVP to external stakeholders in alignment with our Global Brand and Communications guidelines

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

Job Requirements

Key Account Management

· Develop and maintain long-term relationships with key accounts in Beverages , Desserts & Bubble tea Chains ,QSR etc.

· Understand customers' business objectives, requirements, and challenges.

· Act as the primary point of contact for key accounts, addressing their inquiries, concerns, and providing timely solutions.

· Regularly visit key accounts to strengthen relationships, identify opportunities, and gather market intelligence.

· Conduct business reviews with key accounts to assess their satisfaction, identify growth opportunities, and address any issues.

Sales and Business Development

· Develop and implement sales strategies to achieve revenue targets within the assigned key accounts.

· Identify and pursue new business opportunities within the Beverages & Foods industry.

· Present and promote the organization's products and services to key accounts.

· Collaborate with internal teams, such as product development and marketing, to tailor solutions to meet customer needs.

· Monitor market trends, competitors' activities, and industry developments to identify potential business opportunities.

Sales Reporting and Analysis

· Prepare regular sales reports and provide insights on key performance indicators.

· Analyze sales data to identify trends, opportunities, and areas for improvement.

· Provide input to the sales forecasting process and contribute to the development of sales strategies.

Customer Service and Support

· Ensure high levels of customer satisfaction by addressing customer inquiries, concerns, and complaints promptly and effectively.

· Collaborate with customer service and support teams to resolve customer issues and ensure a smooth customer experience.

· Coordinate with logistics and operations teams to ensure timely and accurate delivery of products to key accounts.

Qualifications and Requirements

· Excellent communication, negotiation, and interpersonal skills.

· Ability to build and maintain strong relationships with key accounts.

· Results-oriented mindset with a proven track record of achieving sales targets.

· Analytical skills to gather and interpret market data and identify sales opportunities.

· Able to travel

· Min O'Level or equivalent & higher qualification are welcome!

· Good command of Chinese and English

· Fresh Graduates Welcome, any experience also appreciated

· Good negotiation skill

· Proficient in Microsoft Office

Remuneration

• Basic $2,200 - $3200 (Depends on Experience)
• Transport provided $750 + Petrol $500 + Phone $85
• Commission $1,000 ~ $2,200++

· Individuals with driving license &/or own vehicle will be advantageous

• Monday to Friday, 8.30am to 5.30pm

· Opportunities for career advancement within the Company

· We regret that only shortlisted candidates will be notified. Thank you for applying.

*New Business Office will be Located in the North “Woodlands-Admiralty”

What you get to do in this role:

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.

MAIN RESPONSIBILITIES

 Responsible for the full spectrum of daily operations for the Singapore office, and to ensure that all areas are properly managed and functioned.

• Monitor operations to ascertain that each part of the functions and processes is performing on track, enhancing and promoting efficiencies, meeting deadlines, achieving good and required results etc.
• Communicate, develop, implement and enforce procedures of progressive disciplines are in accordance with the internal policies and procedure, local laws and regulations.
• Monitor daily attendance and absences, check and ensure records are updated, and the necessary actions are taken to react to changes.
• To assist in new hire on/off boarding, coordination of workplace and system profile set up.
• To monitor and maintain the extension list, floor (seating) plan and map, door and computer access and all it-related/applications & collaborate setup etc.)
• Responsible for the liaison and coordination of internal transfers, relocations or secondments. Monitor logistics and facilitation of arrangements (including, immigration, registration process, tax impacts and compliance with statutory obligations in difference jurisdictions.
• Oversee and work closely with other offices and teams on project requests and take the lead in communication and implementation in the local office.
• Liaise and work with other teams and management, government departments, banks and legal authorities etc. to achieve timely and effective solutions to ensure compliance with internal protocols and statutory obligations such as Business Risk Assessment (BRA) / Risk Control Self-Assessment (RCSA), transaction monitoring for in[1]house entities, business continuity plan (maintenance of Call Tree) and outsourcing assessment.
• Act as the local project manager overseeing the local FATCA/CRS annual project together with the service lines and also the regulatory team

Administration / Facilities

• To ensure the health and safety of the office environment
• To handle office relocation, office planning, office integration and re-branding events.
• Management oversight of outsourced policy administrative functions.
• To identify need, evaluate options, develop and implement office policies and procedure, plans and work schedules.
• To oversee all administrative functions including the maintenance of general office environment and workplace, general procurement of services, supplies and equipment to support assigned functions; and the provision of back office support to the office as a whole.
• To assist capital planning, acquisition and management.
• To meet with the firm or department’s goal, objectives and priorities / deadlines.
• To review and negotiate contracts for products and services, leases to ensure the items are in compliance with the terms and conditions, and the costs are agreed with budget.
• To foster and instill a high level of internal and external client services in all administrative functions including mandatory data exercise and update in NavOne.
• To organize company events and engagement activities, and assist in marketing events.
• To provide support for the local Head and assist in staff training and development.
• Any other duties that may require for this role.

#LI-Hybrid

#LI-DR1

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

Expectations of an Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

We are sincerely recruiting a beauty sales consultant manager and two supervisors to handle the daily routine of the business.

Job scope and responsibilities :

- Responsible for staff training and development

- Motivate beauticians to achieve their goals and meet sales targets consistently

- Build customer relationship to develop potential customers into long term customers.

- Handle customers feedbacks and complaints to ensure a high service quality and customer satisfaction

- Provide services to customers who purchases the products such as facial wash , slimming, eyebrow trimming , manicure (including designing and extension)

- Recommend ,promote and identify suitable products/services to visitors according to their needs and demand.

- Evaluate beautician’s performance to provide feedbacks.

Job Requirements:

- At least 3 years relevant management experience in Beauty industry.

- Candidate must be fluent in both English and Mandarin.

- Willing to work overtime when necessary

- Minimum diploma qualification

- Excellent communication and interpersonal skills

- Skills required : sales ,team management ,customer service and all relevant skills which a beautician should be equipped such a facial wash, manicure ,eyebrow trimming etc.

- Candidate who has a beauty certificate will be an advantage.

- The salary will be $3000-$4500 and high commission.

- Only shortlisted candidates will be notified.

Job Responsibilities:

Compensation and Benefits

· Process time attendance listing submitted by respective Supervisors/HODs

· Verify overtime schedule

· Process petty cash claims of staff in accordance with entitlement

· Check data entry of staff leave entitlement through HRIS

Recruitment and Onboarding

· Assist in the recruitment of contract, temporary and junior staff

· Manage for card access system and issuance of staff access card to new joins

Staff Engagement

· Participate in planning and executing of staff engagement programmes, company events and other ad-hoc matters

General Administration

· Verification for access card rights & annual access cards rights review

· Monitor inventory of staff uniforms and issue in accordance with policy

· Manage staff lockers

Handle office administration including stationary

Job Requirements:

· Diploma in Business Administration or relevant fields

· Analytical and meticulous

· Good communication and interpersonal skills

· Proficient in Chinese and English is an added advantage

· Able to work with staff from all levels

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational and licensing requirements.

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behaviour.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Responsibilities

Project management, coordination, implementation, execution, control and completion of specific project.

Workout and maintain VO schedule and to final account with client / consultant.

Raise RFI for any discrepancies.

Attend all site, Architects & Consultants meeting.

Responsible for site supervision and implementations.

Monitor project costing, budget and schedule.

Manage and planning manpower allocation.

Manage and lead a project team to ensure site progress accordingly to project schedule.

To interpret shop drawings and communicate with all site personnel.

Prepare and submit monthly progress claim.

Prepare sub-contractor payment response.

To solve all technical issue.

Requirements

Degree in Mechanical Engineering or equivalent.

At least 10 years experience in ACMV system.

Excellent leadership & interpersonal skills

Able to handle multiple projects simultaneously.

IT skills in Microsoft office, Autocad, BIM.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

Responsibilities

• Assisting in hiring and training beauticians as required.

• Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

• Maintaining records of staff members which includes their salaries and working schedules.

• Advertising and promoting services, offers, and discounts via social media.

• Monitoring stock and ordering beauty products as and when required.

• Tracking the payments received from clients.

• Offering discount bundles and running online competitions to attract new clients.

• Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

• Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

• Prior work experience in similar role.

• Proficient with all skin and hair treatments.

• Excellent knowledge of bookkeeping and accounting procedures.

• Ability to handle customers’ requests and complaints with elegance.

• Excellent oral and written communication skills.

• Strong organization and analytical skills.

• Exceptional customer service skills.

• Strong negotiation and sales skills.

• Proficiency in Microsoft Office.

• Customer-oriented individual and an outstanding problem-solver.

• Good numerical abilities.

• A keen eye on details.

• Good time management skills.

• Exceptional leadership skills

Responsibilities

• Assisting in hiring and training beauticians as required.

• Arranging and managing the employee’s work schedules, considering seasonality for occasions and peak times.

• Maintaining records of staff members which includes their salaries and working schedules.

• Advertising and promoting services, offers, and discounts via social media.

• Monitoring stock and ordering beauty products as and when required.

• Tracking the payments received from clients.

• Offering discount bundles and running online competitions to attract new clients.

• Ensuring proper cleaning of beauty equipment and tools after use and following hygiene practices across all beauty stations.

• Maintaining records of all transactions and presenting it to the beauty or hair salon owners.

Requirements

• Prior work experience in similar role.

• Proficient with all skin and hair treatments.

• Excellent knowledge of bookkeeping and accounting procedures.

• Ability to handle customers’ requests and complaints with elegance.

• Excellent oral and written communication skills.

• Strong organization and analytical skills.

• Exceptional customer service skills.

• Strong negotiation and sales skills.

• Proficiency in Microsoft Office.

• Customer-oriented individual and an outstanding problem-solver.

• Good numerical abilities.

• A keen eye on details.

• Good time management skills.

• Exceptional leadership skills

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Singapore;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English and Mandarin, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

Hair Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.

• Recruiting salon staff that meets mandatory educational and licensing requirements.

• Preparing work schedules for salon staff.

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Creating and distributing promotional material to attract new clients.

• Addressing and resolving client complaints regarding salon services and employee behaviour.

• Processing clients’ payments and maintaining accurate financial records.

• Ensuring that the salon is clean and well-maintained at all times.

Hair Salon Manager Requirements:

• Proven experience managing a salon.

• Proficient in all microsoft office applications.

• The ability to work in a fast-paced environment.

• Excellent organizational skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Brief Job Descriptions

• Handles AP/AR functions
• Review and validate work done by Accounts Executive
• Monthly closing of books
• Monthly Corporate Reporting
• Liaising with Auditors/Tax matters
• Monthly shipman collation
• Liaise with Banks (if required)
• Other ad hoc duties as assigned 

Qualifications/Experiences/Skills Required

• Diploma/Degree in Accounting or equivalent
• 2 years of experience in AP/AR/Payments roles
• Able to close full sets of accounts
• Handle tight deadlines
• Able to handle high volume of work
• Able to handle auditor (Internal and External)
• Able to lead a team
• Strong Interpersonal skill.
• Process knowledge and experience in MS Excel, Word.

Chan Chee Meng
EA 07C3069
R1110620

• MNC,5 days, East, near MRT
• $6500 - $8000, AWS, performance bonus
• Transport allowance
• And other attractive benefits

Job responsibilities:

• Building good rapport with existing and new clients
• Regular visits and follow up with clients
• Develop new business with clients who might benefit from company’s products and services
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Negotiation of commercial and project conditions, handle sales documents,reports
• Handle customer’s enquiries and feedback
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and other technical experts

Requirements:

• Possess a Diploma or Degree in Engineering
• Minimum 4-5 years of relevant experience in selling system solutions (for process automation) to Semiconductor/Water/Pharmaceutical & Biotechnology industries
• Knowledge in SAP Hana is an advantage

Interested applicants, please send your resume to [email protected]

Team Summary

The Solutions team in Visa Cross Border Solution is responsible for Discovery & Implementation of New customers whilst helping existing clients on upsell/upgrade projects. This means working closely with Business teams to fully understand client requirements, then craft and validate the proposed solutions prior to signing. Once approved, delivering on the agreed solution and managing changes that may occur.

What a Solutions Consultant does at Visa:

• Ensuring client requirements is captured and a full understanding of the proposed solution / workflow before a client is signed,

• Consulting and guiding prospects and client on how to best use and ingest our products and services into their operational workflows and solutions, tailoring each proposed solution according to the client’s strategic and go-to market plans,

• Troubleshoot issues by developing a deep understanding of how our product works,

• Guiding clients to implement Visa offerings into their system and ensuring changes in workflow are understood internally and externally,

• Advocating for client’s views internally and driving continuous product improvements based on client feedback.

• Enabling Solutions Consultants and New Business peers with product / technical knowledge, providing coaching for junior members of the team on hard and soft skills.

• Contributing to our support documents to ensure they’re clear and accurate, and research and write new content to fill any gaps,

• Keeping abreast of our competition, product development, and changes to the ecosystem.

This role is based out of Singapore Hub and supports Asia Pacific markets. The role will report to Head of Solutions, APAC for Visa Cross Border Solutions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Overseeing daily business operations.
• Developing and implementing growth strategies.
• Training low-level managers and staff.
• Creating and managing budgets.
• Improving revenue.
• Hiring employees.
• Evaluating performance and productivity.
• Analyzing accounting and financial data.
• Researching and identifying growth opportunities.
• Generating reports and giving presentations.
• At least ten years experiences as a senior management role in both food/restaurant and wholesales trade industries.
• Solid financial knowledge, able to fully understand the financial report and make decisions from finanical perspective.
• Excellent communication skills, able to speak Chinese fluently,Understand Chinese culture in depth, and able to communicate with Chinese vendors and clients in smooth way.
• Willing to go oversea trips, sometime for a long-term stay overseas.
• Meticulous attention to detail.

We are looking for a Mobility Manager who will be responsible for, coordinating, and administrating all activities within the end-to-end mobility lifecycle. You will ensure the reliable adoption of standard global mobility processes and policies to maintain compliance.  You will act as the mobility subject matter expert and best practice leader for specific activities in support of the Global Team. 

• Provide guidance to Talent Teams and business leaders on cross-border employee moves: advising the most cost-effective arrangement within mobility policy and the most appropriate program to meet business, employee and compliance needs.
• Counsel relocating employees on complex mobility issues.
• Educate business stakeholders on global mobility policies, processes, and best practices.
• Serve as a technical mobility expert on all employee mobility matters in APAC.
• Oversee and manage relationships with mobility vendors, ensuring compliance with Service Level Agreements (SLAs) and meeting all business requirements.
• Work with Payroll, Legal and Corporate Tax to operationalize cross-border employee movement.
• Provide Payroll and shadow payroll oversight
• Support various program requirements cost projection, policy consultation and administration, assignment documentation, coordination of international immigration support, supplier management, and facilitation of intercompany charges, purchase orders, billing, and invoicing.
• Monitor and manage vendor spending, providing Finance with detailed visibility of assignment cost estimates.
• Advise relocating employees on complex mobility challenges, ensuring a smooth transition.
• Offer consulting and guidance on intricate mobility issues, analyzing data and technical advice to develop and present well-founded recommendations.

Personal Assistant

Job Summary

The Personal Assistant provides professional-level administrative, operational and policy services and provides direct administrative assistance to the Managing Director, which may involve highly sensitive and/or confidential matters using independent judgment, tact and discretion for successful performance of the work, as responsibilities may include resolution of internal management, policy and operational problems.

He/She is also required to manage communication between upper management and employees, liaising with internal and external executives on various projects and tasks.

He/She will need to plan and orchestrate work to ensure the senior executives’ priorities are met and organizational goals are achieved

CORE DUTIES & RESPONSIBILITIES

• Key liaison with internal and external stakeholders at all level seniority on behalf of the director
• Manage director's calendar and facilitate meetings, including welcoming of overseas and VIP guests
• Assist director with their follow-up projects and ensure team members are well-prepared for meetings
• Take effective minutes and organise thoughts in a clear and concise manner
• Organise agenda and attendance for meetings and prepare minutes for follow-up actions
• Work closely with senior management and other business units on their operational requirements
• Suggest ways to improve efficiency and existing processes
• Carry out background research and present findings
• Prepare reports, documents and presentations for meetings
• Monitor / Follow up on work-in-progress, projects etc
• Screen phone calls, enquires, requests and handling them appropriately
• Any other ad-hoc duties as assigned and required by the company

SKILLS, EXPERIENCE & COMPETENCIES REQUIRED

• Degree in Business Administration/Management or any related field
• Experience in commercial interior/ office furniture/ digital marketing is preferred
• Possess at least 3-5 years of relevant secretarial experience
• Good communication, organizational and interpersonal skills to coordinate with all levels
• Highly meticulous and able to work independently within tight timelines
• Take initiative to get the desired outcomes in cooperation with other teams
• Strong interpersonal skills and able to build relations with internal and external stakeholders
• Must be able to travel to different sites when required
• Must be able to commit to long hours when required

1. Maintains administrative staff by recruiting, selecting, orienting, and training employees.
2. Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
3. Sets policies and procedures for training, coaching, counseling, and career development for staff.
4. Initiates and coordinates goals, deadlines, and projects for their department.
5. Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
6. Bachelor’s degree preferred
7. Three to Five plus years of administrative manager experience

Summary about Roche

At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

Summary of the position

As the Implementation Project Manager, your main responsibilities are:

1. Manage the entire change management process for all relevant stakeholders
2. Identify gaps in the business where software can help with performance and efficiency, assess the market for suitable technology and make recommendations to the business
3. Roll out the implementation of new software, processes, technologies.
4. Manage project expectations through regular meetings, project status reports and maintaining great relationships
5. Proactively identify and deliver on growth opportunities within assigned accounts
6. Work closely with stakeholders to develop an in-depth understanding of their team, products objectives
7. Network footprint expansion: explore innovative approaches to product supply in the APAC region by establishing a third global hub.
8. Innovation and growth: benefit from being closer to the commercial reality and customers and will be able to develop a comprehensive understanding of APAC markets, including customer insights and experiences.

Qualifications of the position

• Education:
  University Degree (or MBA or other relevant Post Graduate qualification), preferably in the Finance, Economics, Business, Administration.
• Professional experience:
  Ideally 8 years of experience, ideally with international exposure
  Strong knowledge of relevant international compliance policies and regulations, and solid understanding of the diagnostics, medtech and healthcare industry.
  Team leadership experience
  Strong intercultural understanding and experience in change management, strong skills in Project Management.
• Specialist knowledge:
  Passionate and decisive business leader with high ethical and integrity standards. You demonstrate energy, passion, courage, vision and the drive to be part of an organization at the forefront of the industry, delivering benefits for patients, our people, and our business. You have high ethical and integrity standards.
  Proficiency in compliance management. Proven business experience in healthcare, including comprehensive understanding of strategy, priorities, products and market conditions in a global setting.
  You are able to manage complexity through the ability to quickly understand and analyze facts and situations.
  You have excellent active listening skills, fostering open communication and speak-up culture.
  “Can-do” attitude, embracing business thinking and -ideas, hands-on.
  You are able to establish common ground with stakeholders, balancing out conflicting interests and reach consensus.
  You have a good sense for pragmatism in approach.
  Enterprise mindset that can break down silos. You thrive on collaboration, ability to bring people together to work towards the same purpose across organization boundaries. You have a track record in directly or indirectly leading virtual teams in multicultural and matrix environments.
  Executive presence and highly developed leadership skills: Demonstrating a clear commitment to people development and effective mentoring; promoting a culture of trust and support. You demonstrated success in establishing a high performing environment with an excellent reputation attracting the best talent, developing and inspiring them.
  Travel % required: 35% due to the job nature

Leadership Skills:

You lead in a manner that is consistent with the Roche Values, Operating Principles and leadership capabilities within the Creative Leadership and the VACC (Visionary, Architect, Catalyst, Coach) framework.

Mindset

The Roche Operating Principles:

• Put patients first
• Follow the science
• Act as one team
• Embrace differences
• Accelerate learning
• Simplify radically
• Make impact now
• Think long term

You are expected to demonstrate the Roche Operating Principles and contribute to the Roche Group.