English Language & General Paper Teacher

This is an opportunity to join the government sector as a Lead Product Manager (Mobile App). As product manager, the role aim is to enable users to navigate digital services seamlessly. You will play a pivotal role as the lead mobile product manager for a mobile app, you will work with the functional product managers to deliver a delightful and consistent mobile UX/UI experience, the mobile access management experience to improve access to health transactions and records, as well as the omnichannel notification experience (native, messaging, email, web) to support national programmes and public notification and nudging initiatives.

RESPONSIBILITIES

• Define the product strategy and roadmap for the mobile app, CIAM as well as the omnichannel notification experiences, aligned with the overall vision and goals of programme.
• Oversee the mobile UX/UI experience and enhance the value proposition and positioning of the native app vs web.
• Collaborate with engineering and design teams to translate product requirements into detailed specifications, user stories, and prototypes; in addition, to run POCs to test the viability of ideas
• Drive the end-to-end product development lifecycle
• Develop go-to-market strategies, messaging, and enablement materials, to drive product adoption and engagement
• Create compelling product demonstrations, presentations, and collateral for partner engagement
• Monitor product performance, user feedback, and industry trends to identify opportunities for product enhancements and updates
• Act as a product evangelist and engage with customers, partners, and industry experts to gather feedback, understand their needs, and validate product concepts

REQUIREMENTS

• Completed Bachelor’s Degree in relevant field (e.g. science, engineering, computer science)
• 7+ years as a product manager in a high-growth tech company or other relevant organization, or other relevant experience
• Prior exposure to CIAM products as well as notification mechanisms (native, mobile, email, web), design principles, and strategies will be beneficial
• Prior experience working with design teams and React.js
• Understanding of mobile native features – mobile deep linking and SDKs
• Experience with digital experience analytics tools like Google Analytics, Glassbox will be beneficial

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

The Role:

Provide Nursing leadership, management and direction in regard to setting and maintaining quality standards, staff development and resource management in daily operation of the unit. The Nurse Manager has an overall accountability for the standard of patient care, appropriate matching of nurse competence to patient need, occupational health and safety of the staff, and clinical risk management. The Nurse Manager is the face of the organisation to the key customers, doctors, patients, their families and friends.

Key Accountabilities:

• Set unit goals and objectives in consultation with clinical team.
• Responsible for induction process, competency assessment, staff learning needs and plans for nurses’ career progression.
• Evaluate the quality and appropriateness of nursing care and make appropriate changes in nursing care delivery.
• Facilitate reviews on occurrence reports and ensure plans are implemented to prevent future occurrences.
• Monitor budget and expenditure to ensure efficient and effective use of consumables.
• Plan schedule to ensure efficient use of adequate skill mix in proportion to patient acuity and census.

Qualifications & Experience:

• Must possess at least a Bachelor Degree in Nursing, and preferably with Post Basic qualifications in Perioperative / Perianaesthesia Nursing
• Must be a Registered Nurse with Singapore Nursing Board
• At least 4 years of relevant experience in a similar job position and department
• 5-day work week, AM and afternoon shifts required. Must be open to covering on-call duties when required

Job Description

Do you have a keen eye for design and aesthetics? If you like the chance to create the look and feel of some of our billion dollar brands, this is a role for you!

This creative role is responsible for the design of skincare & beauty retail projects. You will focus on a consumer journey that resonates with the brand's identity and vision while ensuring creative articulation is in line with global strategy and direction.

Your Team

You will report to the Design Director.

Key Responsibilities:

• Retail Design: Responsible for creative design on new concepts and retail formats to elevate consumer journey and brand experience. Oversee and manage projects from brief through design, construction stages and completion and opening for each project. Ensure timely delivery of design, project and opening schedule.
• Project Management: provide support on pilot doors, custom designs and events, and fit-for-use market solutions. Support planning, managing and tracking of project costs and ensure projects meet budget requirements.
• Collaborate: with internal functions including Visual Merchandising team to ensure creative and impactful store presentation. Manage external consultants & vendors/contractors to ensure quality and consistency in the construction of all counter & standalone boutiques across the region.
• Responsible for adapting from Global design guidelines in markets’ roll-out for renovation and new projects in a budget-conscious and timely manner.
• Lead on shop drawing review and validation, factory QC, site reviews and follow up on defect punchlist. Review technical drawing packages and support local markets in cost estimates and value engineering.
• Identify opportunities for cost efficiencies, project savings, and innovative design solutions to enhance overall project delivery.
• Support markets on qualification of new vendors/contractors in support of business needs Train new and existing contractors, providing updates on new techniques, details and directions for store design.

Job Qualifications

• Degree in Interior Design / Architecture or related field
• Minimum 8 years of design experience in architectural/interior or retail store design, with 5 years experience in branded retail or luxury retail environments.
• Strong communication a pre-requisite to manage multiple and diverse markets.
• Ability to influence, communicate and collaborate with different internal functional teams, as well as external teams that include consultants, vendors, contractors and millwork suppliers, to execute completion of projects.
• Ability to understand technical aspects of Retail Design, such as materials and finishes, lighting requirement, furniture design, detailing fixtures, and related fields.
• Extensive network & knowledge of shopfitters, retailers & procurement processes will be highly advantageous to the success of this role.
• Strong analytical skills with an understanding of the Asia retail consumer and market.
• Good proficiency in software programs including AutoCAD and Sketchup.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Senior Account Manager

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the Expedia Group marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

We are seeking a highly motivated Senior Account Manager in the Hotel Enterprise Partnerships (HEP) team which sits within the Travel Partnerships and Media division of Expedia Group to develop our partnerships with major hotel chains in the Asia Pacific region. Reporting to the Director of Strategic Accounts, this role will have full ownership and revenue responsibility for a significant portfolio of global and key hotel chain partners. The main responsibility is to drive revenue targets, ensure rate & inventory competitiveness, structure deals, and execute contract renewals. The role requires the implementation of growth strategies for the assigned accounts as well as owning and driving Expedia Group partnership initiatives beyond distribution with our partner organizations.

What you’ll do:

• Account Management (30%)
  Focus on hitting key metrics in the short term (rate and inventory competitiveness / revenue growth)
  Understand partner strategy and objectives to help partners see opportunities to increase revenue and shift share
  Promote merchandising and advertising opportunities
  Deliver Business Reviews to the leadership of the different accounts
• Relationship Management (30%)
  Day-to-day internal and external relationship management
  Establish relationships by visiting partners in the region and engaging in regular discussions and meetings
  Develop positive relationships with major internal departments to promote HEP and find opportunities
• Contracting (20%)
  Negotiate, understand and implement creative and sophisticated deals
  Design deal models
  Initiate annual contract renewals for accounts
  Lead coordination of contracts between Market Management and partners
• Pillar and/or Project Roles (20%)
  Lead or actively participate in pillar roles and/or strategic projects, working cross-functionally with internal stakeholders to drive value for the business
  Play an active role in mentoring and developing employees, motivates, and guides individuals and teams in learning and improving efficiency

To be successful in this exciting role, you will need:

• Sales & Negotiation: Effectively works in a defined portfolio of accounts, identifying prospective partners, and negotiating optimally in a constructive, consultative, and collaborative manner.
• Passion for Results: Maintain high standards for the individual, team and organizational accomplishment. Tenaciously work to meet or exceed ambitious goals. Derive satisfaction from goal achievement and continuous improvement.
• Excellent interpersonal skills, with the ability to clearly and concisely present issues, ideas and recommendations in verbal, written and presentation formats across all levels of the organization.

Who you are:

• 8+ years of shown negotiation experience and/or account management working autonomously, ideally with extensive experience across the Asia Pacific region
• Excellent problem-solving and a positive can-do attitude
• Excellent analytical and critical thinking skills, and a driven curiosity to identify emerging business trends and ensuing needs
• Excellent customer service, relationship-building ethic, and social intelligence
• Comfortable dealing with uncertainty by crafting structure and prioritising optimally, and ability to lead sophisticated discussions and projects simultaneously
• Ability to communicate clearly and concisely, both orally and in writing, and experience presenting to different stakeholder groups including senior leaders
• Proficient interpersonal skills and an ability to prioritize based on the needs of the business, with a keen eye for detail
• Adept in public speaking from leading a small presentation or workshop to large scale industry events
• Related experience from Market Management, Connectivity, Media Solutions or consultancy is a plus
• High proficiency in MS Office tools (i.e. Word, Excel and PowerPoint)
• Knowledge of the hospitality industry is desirable
• Proficiency in English, additional Asian languages a big plus
• University Degree or equivalent work experience (Master’s degree a plus)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

We ensure that teams across Product Support Operations and Risk Operations have the knowledge they need to master our products, provide gold standard support, and safeguard both Stripe and our users. We aspire to elevate the way our learners perceive us, positioning ourselves as a critical resource on their journey to growth through quality training that resonates with, and empowers, every individual.

What you’ll do

As a Training Program Manager within the Support Enablement team, your role will be to develop training initiatives that enhance the capabilities of our Operations teams, specifically Product Support and Risk Operations. Our team takes pride in refining the Stripe experience for both our users and our global network of support specialists. By owning the strategic direction and execution of training programs, you'll play a crucial role in equipping support specialists with the knowledge and skills necessary for exceptional service delivery.

Responsibilities

• Design learning curricula to help deliver the vision and strategy for the Stripe Operations training program:Convert business requirements into comprehensive training curricula and supportive content, tailored to the needs of our teams
  Ensure the application of adult learning principles and systematic instructional design to create effective learning solutions, including online, classroom, virtual, and blended learning modalities
  Design assessment methodologies aligned with leading accreditation frameworks and practices
  
• Partner with business leaders across Operations to develop relevant training programs in accordance with the strategy you set out
• Analyze metric data to evaluate high-priority topics that would benefit from the development of new training modules and measure training impact post-launch
• Efficiently partner with cross-functional stakeholders on high-priority projects and initiatives, adapting swiftly to emerging needs and dedicating focused effort to ensure success
• Proactively assess and respond to training demands in cases where there may be significant ambiguity or unknowns
• Harmonize our training efforts across global locations in partnership with external service providers

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in instructional design, technical training programs or operations program management
• Experience designing and developing training materials and content to include online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials
• Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance
• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
• Experience in identifying recurring issues faced by customers and specialists, and developing scalable training solutions
• The ability to distill complex information into clear, concise deliverables

Preferred qualifications

• Experience leveraging learning management systems and/or other content delivery platforms
• An inquisitive approach to learning about new technologies, with a keen sense in identifying user and agent issues
• Strong written and verbal communication skills with experience giving presentations
• Ability to understand Stripe’s API in the context of what our specialists need to answer users questions

The role of the Quality Assurance Manager is to provide and maintain quality control system to ensure compliance with industry standards and regulations.

Primary Duties:

Reporting to the President, you will have the following key responsibilities:

• Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulations.
• Oversee quality control processes, including inspection, testing, and monitoring of products/services.
• Identify opportunities for continuous improvement in processes and systems, utilizing methodologies such as Six Sigma or Lean.
• Ensure compliance with relevant regulatory requirements and industry standards, conducting internal audits and inspections.
• Work closely with customers to address quality concerns and resolve issues, ensuring high levels of customer satisfaction.
• Maintain accurate records of quality metrics, audits, and reports; prepare and present findings to senior management.
• Manage non-conformance reports (NCRs) and facilitate root cause analysis to prevent recurrence.
• Collaborate with suppliers to ensure materials and components meet quality specifications.
• Analyze data to identify trends and potential quality issues, developing strategies to mitigate risks.
• Collaborate with other departments (e.g., production, engineering, supply chain) to integrate quality standards into all processes.

Key Attributes and Skills:

• Strong focus on detail and a commitment to maintaining high-quality standards.
• Ability to interpret and apply quality standards and regulations.
• Excellent written and verbal communication skills; ability to interact with all levels of the organization
• Honesty and Integrity with good communication skills
• Take Ownership and solution orientation with Team Spirit

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team :

The global Monetization Integrity team ensures TikTok users have a safe experience while viewing advertisements. They work closely with advertisers to create ad policies, manage content review processes, and more. As we continue to add advertising on TikTok, this team is critical in assuring a joyful and creative ads experience for the community.

Responsibilities :

- Building, developing, and measuring performance of key metrics to generate insights

Conducting data-driven research to resolve reported problems to determine their root cause using internal tools.

- Providing data-centric recommendations to stakeholders on how to solve business problems and to help them make holistic decisions.

- Defining, structuring and summarising large amounts of qualitative and quantitative data into digestible information for all types of audiences via reports, dashboards, and interactive visualisation.

- Collaborating with key stakeholders on various data science and content integrity quality management projects

- Leading communication both internally and externally, ensures the good running of various quality improvement workflows and workstreams with project management carried out

- Providing thought Project Management Capability to the wider MI team, evangelizing cross-functional collaboration and owning a number of shared goals with partner teams.

Qualifications

- Minimum Qualifications:

- 5 years of experience working in program or project management.

- Experience in program management on cross-functional projects.

- Working experience in content moderation and enforcement quality or similar domains.

- Experience in leading data-driven projects.

- Experience in providing data insights and analytical skills with SQL

Preferred Qualifications:

- Experience of working on UGC or PGC products.

- Ability to communicate effectively with leadership, managers, and peers.

- Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About imToken

imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.

Since its founding in 2016, imToken has served over 15 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.

A blockchain's value lies in its interconnected nodes. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!

About the role

We are looking for a Global Business Development Manager who will play a crucial role in the way we expand the business in the Asia and global markets. It is through our media stories and speaking engagements that we can communicate the benefits of our technology, express our values, and inspire confidence in those that may have a use for our services; it is through sponsorship of big conferences; it is through the partnership marketing program and it is through all the innovative ways driven by you.

What you will be doing

• Identify and secure high-potential partners, and build the best partnership opportunities for imToken.
• Accelerate the business development lifecycle by managing a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential partners, including opportunity tracking, calls, follow-up and closing.
• Collaborate closely with imToken product and marketing teams to identify user pain points, address key product gaps, and explore new commercial models to enhance overall business performance.
• Use appropriate interpersonal styles and communication methods to influence and build effective relationships with business partners (including: peers, partner representatives, and alliance partners); building relationships at executive level.
• Work as Partnership Marketing Manager to design and execute marketing strategies and plans in Asia and other identified non-Asia region.
• Intellectually curious; you’ll bring valuable insight to the team and business; Keep studying on industry and competitors, quickly grasp the changes and leverage.
• Monitor new legislation and compliance trends, product opportunities and stories across the globe in the cryptocurrency sector.
• Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally

What we look for in you (Company Values)

• Self-motivator: Go beyond job responsibilities and proactively addressing challenges and opportunities.
• Team player: Always connected and communicates openly with respect.
• Fast-learner: Quickly incorporate new knowledge into day-to-day work.
• Intrinsic: Keep things simple and authentic with real purpose.
• Resilience: Deliver values by doing things the right way without taking shortcuts
• Goodwill: Truly care for customers' well-being.

Skills and qualifications

• Minimum of 2 years of experience in the crypto industry in a BD capacity, or a role with similar responsibilities.
• Deep understanding of both blockchain and crypto wallet ecosystem.
• Proven track record in building strategic partnerships.
• Hands-on, flexible, able to work on own initiative.
• Networking aptitude.
• Outstanding communication and interpersonal skills.
• Energy, enthusiasm, and the ability to work closely and effectively with regional team members as required in a fast-paced work environment.
• Excellent communication skills and ability to manage and communicate across a range of stakeholder groups in a timely, professional, and appropriate manner.

What are nice to have

• Existing people networks and resources in the western crypto projects.
• Chinese language skill is a plus.

About the role

You will find yourself in a unique role, a Jack of all trades, master of none hat is what you will wear as you will move from one role to another to manage and support a start-up team. You will be required to perform balancing acts and think on your feet in this fast-paced atmosphere.

Responsibilities

In this diverse role, you will manage the needs of the staff and the office. Responsibilities include but not limited to;

• Promote HR best practices that are relevant to the business needs and consult management on HR matters including but not limited to performance management, manpower reporting & analysis, and budgeting
• Provide support and lead audits in relation to HR matters with external parties including but not limited to Ministry of Manpower, Inland Revenue Authority of Singapore and external auditors
• Updating and maintaining HRS, Talenox
• Coordinating and organising all internal social events
• Managing administrative accounts and providers including but not limited to ordering all office supplies, stationary and pantry supplies
• Checking staff’s expenses on Expensify
• Manage meeting and travel schedules for CEO
• Creating and editing presentations for CEO
• Maintain registry for contracts and documents and inplement systematic way of filing contracts and documents
• Provide support for Corporate Secretary work limited to liaising with appointed external Corporate Secretary agent
• Any other ad-hoc duties as assigned

Skills / Experience

You will be someone with a passion for organization and supporting a business to achieve success. Key skills, and experience include but not limited to;

• 2+ years of experience in a similar role preferably gained in a start-up role
• BA Degree holder
• Experience in HRS, Talenox and Expensify is appreciated
• Knowledge of Ministry of Manpower rules, regulations and guidelines
• Knowledge of Inland Revenue Authority of Singapore’s rules, regulations and guidelines in terms of employee’s employment income
• Graphic design skillset is appreciated, exposure to Adobe Illustrator and other design softwares
• Ability to juggle and prioritize multiple tasks at once and possess the flexibility with can-do attitude to take on duties that are outside of what is required of an office manager
• High level of initiative and a proactive approach to work, with the ability to follow through on all tasks
• Cheerful and pleasant disposition
• Good command of English, written and spoken as you will be tasked to draft up and communicate HR policies and Marketing / Branding material

Job description:

Incident Management:

• Coordinate efforts across L2 and L3 support teams for timely incident resolution.
• Escalate cases involving process failures that delay resolution or result in SLA breaches.
• Attend regular incident review meetings to ensure open incidents are addressed promptly.
• Generate periodic service reports for stakeholders.
• Analyze incident trends to identify opportunities for improvement.
• Ensure incidents are documented accurately according to the Incident Management process.
• Conduct reviews of major incidents to capture insights and finalize improvement actions.

Problem Management:

• Lead root cause analysis sessions to identify fundamental issues and preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Analyze and log problem tickets for future reference.

Qualifications:

• Minimum 5 years of experience in incident and problem management within a large organization.
• Excellent communication skills, capable of conveying complex information clearly.
• Excellent interpersonal abilities to manage customer relationships effectively.
• Analytical mindset with the ability to navigate complex technical and process-related issues.
• Self-driven and capable of working independently.
• Experience in a regulated industry is a plus.
• ITIL 4 certification is a plus.
• Experience with ServiceNow is a plus.