Job Title: Assistant Hotel Manager ($3000-$4000)

Job Location: Bugis

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Overview

Assistant Facilities Manager needed to assist the Facilities Manager in daily operations eg: coordinating maintenance activities for equipment, systems, facilities and to lead a team in provision of maintenance services.

Responsibilities:

• Develop and implement a facility management program including preventative maintenance and life cycle requirements.
• Supervise, plan & organise a team of on-site contractors in carrying out planned and ad hoc maintenance and their work routines.
• Conduct and document regular facilities inspections.
• Ensure compliance with health and safety standards.
• Respond to facility and equipment alarms and system failures.
• Provide prompt response to requests and issues from facility occupants.

Requirements:

• Diploma in Facility Management/Building Services, Property, Estate Management, or relevant discipline.
• Possess good communication skills and customer orientated.
• Possess good adaptability and must be a good team player.
• Possess Fire Safety Manager (FSM) certificate recognised by SCDF would be an advantage.
• Possess a valid Class 3 driving license and own a vehicle would be an added advantage.

Interested applicants please indicate your availability, expected salary and reason for leaving your previous employments in your resume.

We regret to inform that only shortlisted candidates will be notified.

Your Daily Work revolves around:

• Identifying and Developing Opportunities: You will be analyzing industry data, identifying and developing new business opportunities and strategic partnerships from emerging markets and trends in the toys & games industry. Leads generation through networking is crucial as well. These knowledge will aid you in progressing into a Key Account Manager as your career progresses with us.
• Brand Expertise: You will need to have a strong understanding of Play Nation products, consumer targets, and product lines. Developing assets to educate accounts on Play Nation brands and creating account/channel specific strategies for sell-in including curating a product assortment
• Relationship Management: You will work on assisting the Key Account Manager to establish connections with Key Managers handling the accounts for various channels and work on cultivating/developing strong relationships with customers, suppliers, distributors, partners, and vendors
• Planning, Forecasting and getting hands-on: You will be assisting the Key Account Manager to plan the delivery routes for the rider/driver fleet, and will also be required to head down to various locations to assist with Merchandising Works from time to time.
• Cross-Functional Partnerships: Regular communications with internal departments (Logistics, Design team) is crucial to ensure the needs of all sales channel and working partners are met.

What we require you to have/other additional information:

• Min Bachelor’s degree in Business or related field, with foundational knowledge of data-analysis, and decision making
• 2-3 years proven experience in the field of business development, sales, FMCG or related field
• Excellent verbal communication and presentation skills
• Strong time management, prioritization, planning, and organization skills
• Ability to work with a cross functional team
• Sophisticated level of Excel/PowerPoint/PC skills
• Passion for the Games & Toys Industry will be a plus
• Office is located in Woodlands
• Due to quota limit, only Singaporean / PR applicants will be considered

Responsibilities:

Assist on identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Foster strong business relationships with new / existing corporate accounts and ensure consistent business follow ups.

Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

Manage the entire customer sales cycle, including pre-sales, post-sales, etc

Any other ad-hoc tasks assigned.

Requirements:

Good communication and interpersonal skills.

Must be able to converse in English and Mandarin to liaise with mandarin-speaking employees and customers.

Minimum 2 years full time sales working experience.

Proficient in Microsoft Office applications such as MS Word and Excel.

Experience in Commercial Printing Industry will be highly advantageous.

Focus Employment Pte. Ltd. EA Licence No.:24C2469

Wu Xue EA Reg No.:R24125022

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Location: Bugis

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

About Us

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast paced and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Your Role:

The Assistant Manager (Customer Experience) ensures that a high level of excellence is delivered through our communications in a professional and understanding manner. You will be tasked to achieve high customer satisfaction and experience through vital communications with potential and existing customers of our school.

Responsibilities:

• Provide excellent customer experience through key communication with parents, students, and visitors in person, over the phone, and through email.
• Respond promptly to inquiries by providing accurate information about program offerings, schedules, fees, and registration procedures.
• Handle communication with the community in a professional, timely and empathetic manner by responding promptly to inquiries, providing accurate information, and striving to resolve issues to the satisfaction of all parties involved.
• Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
• Lead initiatives to handle feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
• Maintain accurate and updated records of student information, attendance, and payment records.
• Create simple but effective communication to improve service excellence.
• Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address community needs effectively.
• Provide administrative support, such as student profiles, scheduling appointments, preparing reports, and assisting with event coordination and training operations.
• Able to drive and improve service standards through implementation of technology where required.

Requirements:

• Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.
• Excellent written and verbal communication skills.
• Previous customer service experience, preferably in an educational or sports-related environment or retail service industry preferred.
• Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.
• History with supervisory or managerial role with experience leading a team preferred.
• Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems. Understanding of new technology and application of AI to improve service standards is preferred.
• Forward thinking and problem-solving mindset with ability to handle challenging situations with professionalism and diplomacy.
• Passion for customer satisfaction and dedication to delivering high-quality service.
• Flexibility to work during weekends, and holidays as per the school's operational schedule.
• Self-motivated, ability to work collaboratively in a cross-functional team

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

We offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• FHC Sponsored
• Attractive Salary Package
• Variable Bonus
• Medical Benefits
• Staff Discount
• Staff Meal Allowances
• Great Career Progression

Responsibilities:

• Greet and serve walk-in guests with your warm and friendly smile
• Promote boutique specialties and offers recommendations
• Handle payment graciously to our guests
• Handle restaurant set-up, cleaning duties, table setting and etc for our next dining guest
• Make sure the hygiene is in excellent condition
• Any other appropriate duties and responsibilities as assigned by the Superior
• Able to commit to Weekends and Public Holidays

JOB SUMMARY

Managing project site progress and matters

DUTIES AND RESPONSIBILITIES

• To lead the site construction team in ensuring smooth execution of work
• Responsible for daily execution of work at site, according to schedule
• To supervise and guide subordinates on checking of work to meet the material and workmanship requirements
• To plan ahead of schedule so that site problems can be resolved before they have impact on cost, overall schedule and quality
• To chair WSH committee and attend site meetings
• To ensure that all problems and requirement of customer are being attended.
• To ensure his subordinates are observing Company’s Policies
• To review and approve plant/material requisition
• Responsible for the authorization of site purchases and rental
• To carry out any assignments which may be given from time to time by the Management
• To administer changes to the contract with the contracts department
• Follow up on customer complaints. Identify and assess any foreseeable risk arising from the workplace or work processes, minimize environmental impact associated with the construction activities
• Take reasonably practical measures to eliminate any foreseeable risk to any person who is at the workplace
• Ensure safe work procedures and environmental control measures are implemented at the work site
• Ensure full compliance of MOM safety rules and conduct periodic safety inspections on safety performance of all subcontractors
• Active participation in conducting Risk Assessment
• Ensure briefing/re-briefing of RA to workers by supervisor
• Authorized to stop work at any time for any unsafe work
• Review and revised RA
• Implement necessary control measures to mitigate the unsafe work and to prevent recurrence
• Other duties as assigned by the Director

Project Manager (Construction)

LTA Project

Primary Objective

Responsible for overseeing the building of large construction projects, such as commercial structures, roadways, and bridges.

Involved in the areas of pre-planning, budgeting, resource allocation, contract negotiation, and worker coordination.

Supervise construction site personnel and subcontractors, attend weekly project progress meetings, and monitor compliance with building and safety codes and regulations.

Ensuring the timely and cost-effective completion of construction projects.

Key Activities

• Determine and define scope of work and deliverables, manage construction schedule and activities
• Assess project estimations and budgets, inspect existing structures, create design plans, and review potential safety issues
• Responsible for negotiating the contracts of subcontractors, communicating with inspectors and architects, meeting with construction managers, and coordinating the delivery of materials with vendors.
• Generate reports focusing on project progress, job status, and costs. Attend weekly or biweekly meetings to present progress information to superiors.
• Collaborating with engineers, architects, designers and subcontractors to determine the specifications of the project
• Obtaining permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Manage/monitor all construction works performed and ensure a clear communication line with client, outlining any challenges and providing progress updates.
• Review all contracts to ensure compliance is maintained.
• Encourage team building and ensure a positive working environment for all staff.
• Review work processes and look for improvements where needed.
• Manage all OHS compliance, reporting immediately any accidents/Incidents and ensure all OHS guidelines and procedures are adhered to always.
• Conduct regular planned meetings updating project staff and providing reports for Senior Management.
• Ensure work is done in compliance with all relevant building and safety codes

Skills & Requirements: -

• Previous experience gained in a Project Management position within the Civils’ sector (related to HDB, LTA authorities)
• Bachelor's degree in building construction, construction management, civil engineering, or architecture.
• Min 10 years of experience in project management within construction
• Strong management and leadership skills.
• Strong technical knowledge of construction, building and civil processes.
• Site based experience with managing projects and delivering positive outcomes.
• Excellent analytical skills – ability to process a variety of information, evaluate costs and benefits and solve complex problems.
• Effectively use MS Suite of programs including MS Project, Word, Excel, Outlook, and PowerPoint.
• Ability to budget, schedule, negotiate, and control costs
• High degree of familiarity with contract and subcontract documents, terms, and conditions
• well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

5 months maternity cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

1. Evaluate clients' soft tissue condition, joint quality and function, muscle strength, and range of motion
2. Develop and propose client treatment plans that specify which types of massage are to be used
3. Consult with clients about their medical histories and any problems with stress and/or pain in order to determine whether massage would be helpful
   Massage and knead the muscles and soft tissues of the human body in order to provide treatment for medical conditions, injuries or wellness maintenance
4. Prepare and blend oils, and apply the blends to clients' skin
   Discuss with other health care professionals such as physiotherapists, chiropractors, physicians, and psychologists in order to develop treatment plans for clients
5. Maintain detailed and accurate treatment records of clients
   Attend and participate in meetings and training sessions
6. Experience working in a spa or therapy center environment preferred
   4+ years' experience as a professional massage therapist
   Proficient knowledge of reflexology, Swedish, prenatal, hot stone, trigger point, sports, and deep tissue massage
7. Excellent communication skills, both verbal and written
   Exceptional computer skills
8. Great interpersonal skills
9. Dexterous and able to stand for extended periods
10. Ability to keep a well-groomed, professional appearance
11. Ability to perform massages on diverse clients

Responsibilities:

- Oversee IT project implementation including planning, monitoring, executing and closing to ensure projects are delivered on time as per specification and requirements within budgets and resources defined.

- Draw up and maintain accurate, detailed project plans and timeline.

- Create necessary project documents according to the Project Management framework.

- Managing stakeholders’ expectations and execution of the project deliverables.

- Assisting in Business Process Mapping, Gap Analysis, capturing business and user requirements.

- Planning and execution of the Project, especially areas that impact stakeholders such as “Go Live”, and Training & Change Management.

- Acting as point of contact between stakeholders, vendors and project team.

- Establish and maintain good working relationships with the internal and external stakeholders.

- Lead and take ownership of the critical issues and ensure resolution within the agreed timeline.

- Establish risk management and mitigation plans.

- Prepare and provide timely project progress reports, project plans and documents.

- Ensuring that processes and procedures are continually reviewed and improved and changes are communicated and implemented effectively.

Requirements:

- Possess at least a Bachelor's Degree in Computer Science / Information Technology or equivalent.

- 5 - 8 years of related experience in IT project management handling multiple and large scale projects .

- Minimum 3 years of related experience in application integration, software development and implementation.

Certification in project management such as PMP, PRINCE2, Agile Scrum.

- Good business analyst skills.

- Good analytical thinking and problem solving.

- Experience working in healthcare industry (hospital, laboratory) is an added advantage

Mon to Thur 8.30am - 6pm

Fri 8.30am - 5.30pm

Overview

The role holder, reporting to the Financial Controller, is

- To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group.

- To assist the Group in audit and accounts functions.

Duties and Responsibilities

Treasury

• To perform a broad range of treasury functions which includes cash management; bank loan management including rollovers, drawdown and compliance.

• To manage intercompany loans.

• To maintain & update all relevant banking records which include maintaining bank account Master Database, updating of consolidated report of banking facilities / charges and utilization.

• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.

• To support business stakeholders in FX and trade financing matters.

• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement.

• To coordinate with internal stakeholders on Tax compliance requests such as FATCA.

• To prepare weekly cash flow consolidation, consisting of short- and medium-term requirements.

Corporate

• To assist in the preparation of directors' and shareholders' resolutions.

• To assist in ensuring filing compliance in accordance with relevant regulatory and statutory requirements.

Accounting and Audit

• To support audit related matters including preparation of bank and directors’ confirmations.

• To assist in the preparation of monthly management accounts and annual financial statements in accordance with applicable financial reporting standards and group guidelines.

• To assist in the review of payments and receipts.

Others

• Establish, develop, and maintain relationship with key internal and external stakeholders by providing high level support and engagement and maintain consistent strong operational relationships.

• To work with Legal Department on Banks’ Letter of Offer and negotiate terms and conditions with our banks.

• Ad-hoc duties as assigned.

Roles & Responsibilities

· Pillar of support for the team.

· Motivate and support the team.

· Unite the team.

· Independent.

· Solutions driven.

· Responsible.

· Building excellent relationship and depth with buyers and retailers;

· Schedule visits supermarket stores on a regular basis;

· Actively track and monitor industry trends and provide strong recommendations;

· Open new account locally & overseas;

· Ensure timely and successful delivery of solutions according to customer needs and objectives;

· Liaise and coordinate with various stakeholders such as logistics, procurement, project teams, and sub-contractors.

· Canvassing new sales orders.

· Follow up on Accounts Related issues such as overdue invoice.

· Promote our products.

· Clinching new deals.

· Develop new products.

· Open account locally and overseas.

· New Business Development.

· Support the Directors.

· Fulfilling orders and ensure customer satisfaction.

· Help out and ensure smooth planning in Operations.

Requirements:

· Must own a vehicle for work purpose with Class 3 driving license

· Preferably with at least 3 years of related Sales Management Experience;

· Familiar with all MS office operation

· Diploma, Advance/Higher/Graduate Diploma, Degree of any field

· Good understanding of FMCG trade dynamics

· Good attitude

· Strong Communication & Interpersonal Skills

Remuneration:

· Basic salary +

· Sales Commission &

· Vehicle allowance provided.

· Singaporeans only.

JOB DESCRIPTION

1)Ensure good customer experience, satisfaction and customer loyalty.

2)Ensure the smooth running of the coffeeshop operations in line with the company’s business objectives.

3) Oversee and hands-on daily operation

4) Train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5)Calculate future needs in kitchenware and equipment and place orders, as needed

6) Prepare shift schedules

7) Supervise kitchen and wait staff and provide assistance, as needed

8) Monitor compliance with safety and hygiene regulations

9) Gather guests’ feedback and recommend improvements to our menus

Requirements :

1)Have F&B working experience.

2) Able to improve sales from soical media posting and marketing.

3) Friendly personality and hospitable to all guests.

4) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

5)Positive attitude with a strong sense of communication with customer.

Incident Handler Manager

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading stable firm.

The Incident Handler Manager is a key role responsible for overseeing technology incidents that affect customers, ensuring quick resolutions and clear communication with key stakeholders. This position also involves conducting post-incident reviews within the problem management framework to identify root causes, gather insights, and implement corrective and preventive measures.

Key Responsibilities:

• Ensure prompt resolution of all incidents impacting customers.
• Work closely with support teams (L2/L3) to facilitate timely incident resolution.
• Escalate issues resulting from process breakdowns that may lead to delays or violations of Service Level Agreements (SLAs).
• Participate in regular incident review meetings to assess ongoing incidents and promote swift closure.
• Prepare and distribute periodic service reports for stakeholders.
• Analyze incident trends to identify and address recurring issues.
• Ensure that incidents are accurately documented following the Incident Management process.
• Monitor and report on key performance indicators (KPIs) related to Incident Management.
• Conduct post-incident reviews for significant incidents to capture lessons learned and ensure follow-up actions are completed.
• Lead root cause analysis sessions to identify underlying problems and develop preventive measures.
• Track follow-up actions to ensure timely resolution of problem tickets.
• Identify and log problem tickets based on thorough analysis.
• Maintain oversight of all known errors within the system.
• Monitor and report on KPIs related to problem management.

Requirements:

• Minimum 5 years of experience in incident and problem management in a large organization.
• Background in a regulated financial institution is highly advantageous.
• Understanding of the digital payments landscape is a plus.
• Strong functional and technical knowledge of cloud technology components.
• Familiarity with ServiceNow is beneficial.
• Basic knowledge of AWS technology is preferred.
• Excellent communication skills for articulating complex issues clearly.
• ITIL 4 certification is required

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Responsible for leading and directing estimating resources and proposing costing strategies through the review and analysis of completed projects as well as global and regional cost data to effect such strategies towards the realization of company’s business objectives.
• Responsible for ensuring that the Estimation & Analysis (E&A) Team personnel are in possession of correct skills, are given appropriate training, are up-to-date on the latest methods, procedures and requirements, and are sufficiently resourced to accomplish their tasks effectively
• Responsible for the effective review of tender specifications by E&A team and to ensure full understanding of project preambles and methods of measurement for purpose of generating accurate costing for tenders in line with project requirements.
• Responsible for leading the post-mortem analysis of costs based on data collected from completed projects and to conduct lessons learned on tenders which were not successful.
• Lead E&A team in vendor and customer techno-commercial clarifications and negotiations together with Procurement/Subcontracting teams and Marketing team, respectively.
• To develop, establish and implement effective business processes within the E&A team to ensure an acceptable degree of accuracy and credibility in the estimation of costs, for the company to remain competitive in pricing decisions by senior management.
• Refine and reconfigure estimating and analysis business processes that will ensure applicability at the project level.
• Ensure the setting up of a robust bid analysis system to evaluate cost estimates metrics by trades, categories, cost codes etc.
• Responsible for leading the implementation of cost estimating strategies for projects, including direct labour, materials, permanent equipment, construction equipment, project conceptual layout, outsourcing, etc.
• Responsible for ensuring the preparation and submission of accurate cost estimations, cost summaries and bid analysis by E&A team, and concise presentation in a timely fashion for submission to senior management.
• Responsible for the triangulation of cost estimates, actual past project costs, and proposed basis for costing strategy, for discussion and review with senior management.
• Responsible for the setup and preservation of database system for project cost estimates versus actual project costs by working with Marketing, Project Management, Production, Procurement, Sub-Contracting, Quantity Surveying, and Finance functions within the Company.
• Responsible for the review of project plans and specifications and ensure effective coordination between the E&A team and other departments to confirm complete scope.
• Responsible for identifying and evaluating all cost-related technical issues in projects.
• Responsible for ensuring the comprehensive review and completion of the bid forms and to ensure that they are within the given specifications.
• Responsible for ensuring the close monitoring of tender results and to ensure proper updating in the tender register.
• Responsible for conducting tender costing review with senior management and tender committee for approval.
• Responsible for the preparation and issuance of project budget for commercial handover to Project Managers and Production upon project award.

About you:

• Bachelor’s Degree in any Technical discipline
• Minimum 10 years of commercial experience with roles in cost estimation and/or quantity surveying, preferably in the Singapore marine and offshore industry.
• Experience in the fabrication of Oil & Gas process modules, structures and skids preferred.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.

Other information:

Work location: West (company transport is provided in selected MRT stations)

Working days: 5 days works week (Mon-Fri, 8am to 5.30pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Planning, scheduling, and monitoring of QS’s work for respective projects to ensure that works are completed on time for submissions to Clients parallel to the Project Schedule both in re-measurements and change proposals.
• Provide quotations to Client’s for any new additional works arises out of the original scope of works (if any).
• Checking and approving the change proposal for submission to Clients.
• Prepare forecast of overall projects costs inclusive of revised MTO’s and change proposals of each project. (Will provide to Client periodically.)
• Meeting up with Clients to reconcile and close up on the re-measurements and change proposals submitted.
• Compilation and close-up of final account for each project completed with the respective client.
• Prepare and monitor of invoices and payments from Client for each project.
• Provide contractual advice to the PM or Project Team for any commercial issues.
• Any other ad-hoc duties being assigned by Superior.

About you:

• Bachelor’s Degree in Civil Engineering, Quantity Surveyor or Construction Management discipline
• At least 10 years of experience in Marine shipyard for large construction projects
• Experienced in the quantification and valuation of works for claims is essential, together with sound knowledge of commercial processes such as contracts, subcontracting, tendering and procurement
• Excellent written and good communicative skills, able to interact with people of all levels and teamwork

Other information:

Work location: West (company transport is provided in selected MRT stations)

Working days: 5 days works week (Mon-Fri, 8am to 5.30pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About us:

Greybox is an award winning premium coffee brand, founded in 2016. We source beans from the best growers in the world, which scored over 80 points by Specialty Coffee Association. We roast the beans in small batches, aiming to bring the best in the cup. To stay ahead of the coffee trends, we work with champion baristas for training, and do our best to serve to coffee lovers.

Your primary responsibilities include:

1. Drink Preparation: Expertly preparing various types of coffee and non-coffee beverages according to recipes and customer preferences. Tailoring coffee orders to meet specific customer requests, such as adjusting sweetness levels, milk alternatives, and flavorings.

2. Customer Service: Providing friendly, efficient, and personalized service to customers.

3. Equipment Maintenance: Operating and maintaining coffee equipment, including espresso machines, grinders, brewers, and other tools. Ensuring equipment cleanliness and functionality.

4. Quality Assurance: Upholding high standards of quality in every aspect of coffee preparation, including coffee bean selection, grinding, tamping, and extraction.

5. Cleanliness and Organization: Maintaining cleanliness and organization in the coffee bar area, including workstations, serving counters, and dining areas. Adhering to food safety and hygiene standards.

6. Inventory Management: Assisting with receiving, storing, and rotating stock as necessary.

7. Team Collaboration: Working collaboratively with other team members, including fellow baristas, kitchen staff, and management.

8. Upselling and Promotion: Recommending additional menu items, such as pastries, snacks, or merchandise.

9. Continuous Learning: Staying informed about coffee industry trends, new brewing techniques, and specialty coffee varieties. Participating in training sessions and workshops to improve coffee knowledge and skills

Requirements:

• Prior experience as a cafe barista is required.

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Attention to detail and a passion in making various coffee drinks.

• Available to work shift hours which include morning, afternoon, weekends, and public holidays

Benefits:

• 5 days work week

• Medical insurance

• Employee discount

• Career progression pathways available

Join our team and become part of a vibrant coffee culture where your passion for coffee and dedication to customer satisfaction can shine!

Responsibilities:

Sales & Business Development:

• Identify and explore new business opportunities across relevant industries.
• Build and strengthen relationships with key clients, partners, and stakeholders.
• Develop and implement targeted sales strategies to achieve revenue objectives.
• Promote the full range of services offered by the company, including rental, catering, and technological solutions.
• Stay informed about industry trends and market developments to uncover potential opportunities.

Project Coordination Support:

• Work closely with internal teams to ensure smooth and successful project delivery.
• Assist clients with the planning and execution of their projects, from initial inquiry to completion.
• Coordinate with external vendors and service providers to ensure efficient delivery of all project components.

Client Relationship Management:

• Act as the primary point of contact for clients, ensuring that their requirements and expectations are met.
• Conduct presentations, site tours, and proposal pitches to potential clients.
• Negotiate contracts, pricing, and terms in accordance with company policies.
• Provide customized solutions that align with clients' specific needs and objectives.

Reporting & Analysis:

• Keep accurate records of all sales activities, pipeline updates, and forecasts in the CRM system.
• Present regular performance reports to senior management, highlighting key trends and opportunities for growth.
• Analyze competitor actions and market conditions to offer strategic recommendations for business development.

Requirements:

• Bachelor's Degree in Business, Marketing, Hospitality, or any equivalent professional qualifications
• Brings along at least 3-5 years of sales experience in a related industry
• Prior experience in hospitality or events would be an added advantaged
• Able to adapt into a fast pace environment
• Strong negotiation, presentation, and communication skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Responsibilities:

• Depending on the scope of supply, participate in project technical specifications on Engineering Reviews and Engineering Validation Activities, Studies, Operability, Commissioning in design and Commissioning Procedures.
• Participate and contribute to review various complex commissioning deliverables, analyze the documents and highlight the shortfalls through vigorous review process and address these shortfalls with the sales/project team.
• Review commissioning schedule & optimize the duration.
• Optimize FSR requirement & engagement on site during commissioning.
• Participate FAT and attend SAT depending on project requirements.
• Ensure adherence to QHSE policies.
• Participates in meetings with the project team to review progress and addresses interface/implementation/execution issues where necessary.
• Perform pre-commissioning and commissioning activities.
• Work with Project Team to verify and close out of all safety critical elements associated with the package.
• Ensure all regulatory and statutory testing and requirements are performed and records are maintained.
• Perform risk assessment for the commissioning scope, attend toolbox meetings.
• Work with Project Team for day-to-day planning of work during commissioning testing phase, manage schedule & targets of the commissioning as required.
• Coordinate with Project Team to identify and manage resource requirement to meet commissioning schedule and targets.
• Work with Project Team and 3rd Party supplier to carry out functional testing of commissioned systems and engaging the operations team when and where needed.
• Lead and execute pre-commissioning and commissioning together with operations team as per procedure and sign-off respective documents with client representative for system closure.
• Prepare timely and accurate pre-commissioning & commissioning test report for records and submissions to project team.
• Performs testing and commissioning activities together with operations team and forward documentations to project team for approval and signature.
• Analyze, ascertain, and perform differentiation that the defects are warrantable or chargeable. To work with internal Project team and Customer Support Team to handle on defects claims.

Requirements:

• Minimum Degree/Diploma in Electrical / Mechanical / Mechatronic Engineering or related Engineering Disciplines
• Min. 5-10 years of related work experience on Power Generators or Original Equipment Manufacturer Generator sets. Data center facility knowledge a plus.
• Possess working experience related to testing of LV/ MV Switchboards, power generators. Preferrable possess a LEW license Grade 7/8/9.
• Capable of testing and calibration of Generator Control Panel and assist 3rdparty supplier on Electrical switchboard and its components, troubleshooting and clear understanding of system specification.
• Familiar with the Generator sets project testing procedures and applicable rules and regulations of regulatory bodies. E.g., SS, ISO 3046, 8528 and etc..

Who They Are
At our client, they design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at our client? They are always moving forward—always pushing themselves to go further in their efforts to build a more equitable, inclusive world for their employees, their customers, and their communities.

The Role

Responsibilities

• Define the project scope, objectives, and deliverables in collaboration with the clients and the project team.
• Develop and maintain detailed project plans, schedules, budgets, and resource allocation.
• Manage the project execution, ensuring that the tasks are completed on time, within budget, and according to quality standards.
• Communicate and coordinate with the clients, the project team, and other stakeholders regularly, providing updates, feedback, and guidance.
• Identify and manage the project risks and issues, escalating them when necessary and implementing mitigation and contingency plans.
• Monitor and evaluate the project performance using appropriate tools and metrics, and report on the project status and outcomes.
• Ensure that the project deliverables are aligned with client expectations and requirements, and that they meet quality and compliance standards.
• Conduct project closure activities, including documentation, lessons learned, and feedback collection.

Your Future at Our Client
Becoming a Project Manager at our client is an excellent gateway to many different paths. You’ll be creating a well-rounded skillset while gaining professional certifications and qualifications. You can evolve horizontally into other technical or non-technical areas such as Technical Service Architect, or you can move vertically to become a senior project manager or program manager. There are many types and flavors of PM roles, so everyone can find the opportunity that suits them best.

Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important—you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused—someone who prioritizes customer success in their work. And finally, you’re open and borderless—naturally inclusive in how you work with others.

Required Technical and Professional Experience

• Bachelor's degree or equivalent in engineering, computer science, information systems, or a related field.
• At least 5 years of experience in project management, preferably in the healthcare industry.
• Proven track record of successfully delivering complex and large-scale projects involving multiple tools and systems.
• Strong knowledge of project management methodologies, tools, and best practices, such as PMBOK, Agile, Scrum, etc.
• Excellent communication, presentation, and interpersonal skills, with the ability to work effectively with diverse and cross-functional teams.
• Strong analytical, problem-solving, and decision-making skills, with the ability to handle multiple tasks and prioritize effectively.
• Highly organized, detail-oriented, and self-motivated, with the ability to work independently and under pressure.
• Proficient in Microsoft Office, Project, and other project management software.
• Fluent in English, both written and spoken. Knowledge of other languages is a plus.

This role will be based in Singapore.

What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our client cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of their employees, and support you and your family through the moments that matter—wherever you are in your life journey. Their employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through their company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. They invest heavily in you, and they want you to succeed so that together, you will all succeed.

• 4 days off a month (Every Sunday and PH off)
• Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm
• Working Location: Far East Plaza
• Salary Range: $ 2500 - $ 3300 + Attendance Allowance + performance bonus + Overriding

Responsibilities:

A) Branch Management:

• Oversee all day-to-day operations of the branch.
• Lead, train, and motivate a team of beauty therapists, consultants, and other staffs.
• Ensure excellent customer service and resolve any client complaints or issues.
• Monitor and manage inventory levels, ordering supplies as needed.
• Develop and implement strategies to increase sales and profitability.
• Maintain the branch’s appearance and ensure all equipment is in good working order.
• Conduct regular performance evaluations and provide feedback to staffs.
• Ensure compliance with health and safety regulations.
• Manage the branch budget and financial performance.

B ) Beauty:

• Greet and assist customers in selecting and delivery effective treatments suited to their needs.
• Maintain an in-depth knowledge of the latest beauty products and trends.
• Meet or exceed sales targets and contribute to the overall store performance.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer inquiries and resolve any issues promptly and effectively.

Requirements:

• Proven experience as a Branch Manager or in a similar managerial role in the beauty industry.
• Strong knowledge of beauty products and treatments.
• Proficiency in using management software and Microsoft Office Suite.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Monday - Friday

830am - 6pm

Location: Ubi

Responsibilities

• Responsible for the sales and business development for assigned area
• Develop and implement sales and marketing plan and strategies to achieve sales result
• Participate actively in commercial and technical clarification based on customer requirements
• Work closely with customers and design engineers to specify the products
• Actively explore business opportunities and expand market share

Requirements

• Diploma or Degree in Electrical/Electronics Engineering
• 5-8 years of sales experience and good contacts in Marine, Oil & Gas/ Petro Chemical and Ultilities and Power Plants sector and EPC contractors
• A team player with strong sense of responsibility
• Good interpersonal and communication and presentation skills
• Possess own transport will be advantage

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723