Position Title: Assistant Outlet Manager

Location : Various location

Working Days : 44hrs per week including weekend and PH

Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Duration: 6 months (Extendable)

Location: Harbourfront

Working hours: Mon - Thu (830am - 6pm) Fri (830am - 530pm) **Hybrid

Responsibilities

• Oversee and plan project demands
• Collaborate closely with programme team and vendors to oversee and support the following aspects of the study:
• Recruitment process (i.e., selection, scheduling, enrollment and onboarding of new participants)
• Daily study administrative processes
• Engagement of participants and supporting the Cohort Management team in dealing with participants complaints and queries.

Requirements

• Degree
• Excellent written and verbal communication skills
• Ability to multitask, work independently as well as part of a team
• Proficient in Microsoft Office applications (especially Excel, Word and PowerPoint)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9677

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description & Requirements

Human Resource Manager cum Personal Assistant to CEO/COO

Growing international school is looking for an experienced HR Manager to serve under two main functions:

1) Human Resources

2) Personal Assistant to CEO/COO

Job Description:

• Support the full spectrum of Human Resource (HR) functions which includes recruitment, learning and development, appraisal, payroll, CPF and employee relations.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Nurture a positive working environment
• Oversee and manage performance appraisal systems that drives high performance
• Responsible for developing Learning and Development (L&D) programs and conducting Training Needs Analysis to improve existing staff performance
• Report to management and provide decision support through HR metrics. Be part of the team in implementing and developing good HR practices, policies and desired work culture and ensure that they are aligned with Company's objectives
• Ensure legal compliance throughout human resource management
• Manage the CEO/COO schedules to co-ordinate meetings/appointments and to ensure smooth running of such meetings
• Provide a full spectrum of administrative and secretarial support to the CEO/COO
• Coordinate and communicate with various departments and all levels of staff on matters directed by the CEO/COO
• Maintain confidentiality on sensitive matters/issues
• Any other duties as assigned by the CEO/COO

Requirements:

• At least 5 years of relevance experience
• Possess a Bachelor’s Degree in Human Resources or Business Administration.
• Practical knowledge of the Employment Act and other manpower-related legislations, current and emerging HR trends and practices
• Proficient in MS Office. Familiar with commonly used communication platforms and software.
• Familiarity with various types of incentives and benefits
• Extensive knowledge of HR platforms.
• Strong quantitative and analytical skills
• Proven track record in developing HR policies and processes and managing day-to-day HR Operations.
• Strong written and oral communication skills

• Position Title: Assistant Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Outlet Manager/

* Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

Roles & Responsibilities:

Planning

• Responsibility delegated by GM of marine division
• Assist Marine Superintendent (MSI) with Marine operational expense budget preparation.
• Assist MSI preparing the annual Management review.
• Assisting in the preparing the fleet notice and sharing information/alert related to Marine and security information
• Updating and maintaining the company’s agreement related to Marine division.
• Support Marine team in ICAM Investigation (When requested).

Operational (Do)

• Updating and maintaining the scheduling and planning Marine Audit and visit record.
• Updating and maintaining Marine periodical review record.
• Updating and maintaining the Security exercise plan, SSP review, BWMP, SOPEP, NT VRP, USCG and Panama SMS Procedures. maintaining the SSAS test and Iridium test record.
• Updating and maintaining insurance claim records and reporting related to marine division.
• Updating and maintaining monthly Marine KPI data
• Updating and maintaining the company’s library inventory of marine publication.
• Updating and maintaining the record of all office and vessel audits/inspections report related to navigation, mooring and cargo and prepare the statistic.
• Take minutes for Marine operation meeting and Marine Internal/external meeting and audit.
• Assist in arrange Iridium phone test with vessel.
• Additionally, start to support the team with some MSI duties when the MSI is out of the office.
• Support PAL report and assist MSI for closing report.

Performance Monitoring (Check)

• Responsibility delegated by GM of marine division
• Support MSI with Insurance claim related to Marine Operations.
• Support Marine team in preparing for DoC, Green Award, TMSA and MTMSA Audits.
• Prepare performance reports for Quarterly Stakeholder meetings.

Driving Improvement (Act)

• Review and maintain the marine operation record data monthly KPA data and ensure MSI are informed
• Co-ordinate in arranging remote VDR, remote CCR CCTV Audit and external Nav Audit
• Assist the projects / task related to Marine Operations (Navigation, Mooring & Cargo under supervision GM of marine division
• Preparation and completion of presentation for charterer /owner and navigation safety campaign.

Job Requirement

• Must possess Class 3Marine certificate competency or Diploma in Marine related disciplines
• Understanding ship management, international convention regulation, ISM code, ISPS code and basic Marine operation and port operations.
• Proficient with company software applications
• Desire to drive for continuous maintenance and operational condition of the company existing and new vessel.
• Excellent written and verbal communication skills
• Motivated to work in a challenging, fast paced, and result-driven environment

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization. We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

• Location: Penjuru Lane
• Salary: $5,500 - $6,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

Transport Team, Drivers, and Supply Team Management & Development

• Lead and manage the transport team, drivers, and supply team, promoting a positive work environment and high performance.
• Develop a staff performance matrix to set performance expectations and goals and conduct regular reviews, provide training to improve skills and ensure adherence to operating procedure, safety, and operational standards.
• Conduct regular department meeting with Transport planner, Drivers, and Supply team to understand challenges face and resolve them
• Recruit and onboard new team members as needed to support operational need

Fleet and Route Management:

• Oversee the scheduling, dispatch, and routing of the transportation fleet to optimize delivery times and reduce fuel costs and maintain fuel consumption and CO2 emissions record
• Monitor fleet utilization and recommend adjustments to maximize efficiency.
• Analyse routes and delivery patterns to identify issue and opportunities for planning improvement.
• To oversee the local and cross border deployment.

Safety & Compliance:

• Ensure compliance with all transportation regulations, including vehicle maintenance, safety inspections, and driver and supply assistant hours, working with relevant team to align process.
• Develop and implement safety protocols to reduce accidents and ensure driver and supply team well-being.
• Conduct regular safety audits and site visit to develop training plan and inspections provide training on best practices, and address any non-compliance issues.
• Manage and handle operational incident and reporting process to provide preventive action and implementing the action proposed.

Budgeting & Cost Management:

• Manage the transportation budget, focusing on cost control and efficient use of resources.
• Track and report on transportation expenses, including fuel, maintenance, and labour costs.
• Identify and implement cost-saving initiatives without compromising service quality.

Customer Service & Collaboration:

• Collaborate with the customer service team to address any delivery issues and ensure transport team met customer requirements, ensuring customer satisfaction.
• Working closely with customer service manager on escalated customer inquiries regarding transportation and delivery.
• Work closely with other departments to coordinate delivery schedules and resolve any logistical challenges.

Performance Monitoring & Reporting

• Establish KPIs on the all above for transport operations, including delivery times, on-time performance, fuel efficiency and staffs performance.
• Monitor and analyse performance metrics, preparing regular reports to top management on the progress, performance with mitigation and improvement plan
• Use data to identify areas for improvement and implement changes to drive better results.

Job Requirements

• 5+ years of experience in transportation operations, logistics, or a similar role, with proven experience managing a team.
• Strong understanding of fleet management, route optimization, and safety regulations.
• Proficiency in transportation management software (e.g., HMS, TMS, GPS tracking) and Microsoft Office Suite.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.
• To motivate the team to work towards the Company vision.
• To inject fresh ideas of making work processes more efficient.
• Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.
• To develop staff appropriately by identifying areas of training needs and taking actions to support it.
• To conduct staff orientation & on-the-job training in the outlet whenever required.
• To be responsible for the overall outlet cleanliness, safety and housekeeping.
• To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.
• To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.
• To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).
• To attend weekly Managers Meeting.
• Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Working Days: 5 days (Mon – Fri)
Working Hours: 8:30am – 6pm
Working Location:Neythal Rd (West Area)
Salary: $3500 - $5000 + Transport allowances $600 + Commissions

Industry: Construction Industry

Job Scope:

• Building good rapport with existing and new clients
• Regular visits and follow up with clients
• Develop new business with clients who might benefit from company’s products and services
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Negotiation of commercial and project conditions, handle sales documents, reports
• Handle customer’s enquiries and feedback
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and other technical experts

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Role Purpose:

We are looking for a self-motivated, experienced, and multitasking individual to provide comprehensive administrative and secretarial support to the executive team. You will play an important role in assisting the team to ensuring that daily operations function smoothly and efficiently.

Responsibilities:

• Proactively and independently support the executive team by handling various assignments across diverse business lines
• Prepare meeting minutes, presentation slides, and maintain accurate documentation with a keen attention to detail
• Organise and coordinate meetings, travel plans, facilitating business appointments; and submit monthly claims on behalf of the executive team
• Track and monitor the progress of marketing and sales performance, participate in sales meetings, submit reports and updates on a regular basis
• Be involved in supporting other departments, and also other ad-hoc projects as assigned
• Cover reception duties as needed, assist and support guests, and create a welcome environment for all stakeholders

Qualifications:

• Diploma or Bachelor’s Degree in Business or equivalent
• Preference for individuals with at least 2 years of experience supporting C-suite executives
• Mature, meticulous, strong problem-solving abilities and a strong sense of responsibility
• Strong verbal and written communication skills in English and Chinese (to liaise with Chinese speaking partners) due to job requirements
• Willing to take the initiative to learn and take responsibility at work
• Bilingual in both English and Mandarin (to liaise with clients and colleagues based in China where their primary language is Mandarin)

Position title: Key Account Manager (FMCG)
Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

About the company

Our Client is one of India’s leading private banks, incorporated in August 1994, with its registered office in Mumbai, India. As of March 31, 2024, the Bank’s distribution network is at 8,738 branches. Their business philosophy is based on five core values – Operational Excellence, Customer Focus, Product Leadership, People and

Sustainability. Internationally they have presence in UAE, Bahrain, UK, Kenya, Hong Kong and Singapore.

Job Description

Our client is looking for a high calibre professional to join their team and build up an emerging presence as an Relationship Manager (MNC, Trade Finance and Corporate Lending). Our client provides their employees with ample opportunities for career growth and development. The positive work environment and comprehensive

training programmes ensures that the team of professionals is highly motivated and equipped with the skills to excel in their respective roles. They believe that the ultimate identity and success of the bank

will reside in the exceptional quality of their people with extraordinary efforts.

Job Purpose

Trade Finance/ Corporate lending Function manages Banking needs across the product spectrum for large corporate entities. The primary product lines include Assets, Liabilities, Trade Finance, Fee or commission-based products for India based large corporates & Subsidiaries, Holdco at Singapore. The role of a Relationship Manager is to build and manage rapport with corporate clients and map their requirement with Bank’s

products and services to ensure optimum customer acquisition, retention and income generation by offering various products and services of the Bank, viz., Assets, Liability, Trade and Treasury business in Singapore.

Job responsibilities

1. Business Development - Existing client relationship management

• Strong knowledge of Trade Finance Products (LC, Buyer Credit, Export Finance) Scoping of existing client base in India based Corporate, ECG, MNC, PSU portfolio to identify new opportunities for the Bank on a continuous basis.
• Overall responsibility to maintain good relationship to become “first point of call” and achieve the budgeted revenue from the portfolio
• Regular interactions / meetings with clients to identify potential opportunities for the Bank and offer suitable products and services
• Regular joint calling on Clients along with other Product and Service teams of the Bank to ensure Cross-Sell of products and ensure service delivery as well as create multiple touch points for the client to ensure continuity
• Joint calling along with Credit Team to identify new opportunities as well as potential stress indicators for the Bank and maintain overall health of the portfolio

2. Business Development - New client acquisition

• Identify and develop potential customers for the Bank in Singapore.
• Acquiring new relationships, including MNCs, India based corporates, Subsidiaries, Holdco, PE funds by regular follow-up/ meetings with target clients and offering them value-add to induce conversions
• Joint working with CB, ECG, MNC and other India Based
• Corporate team for business penetration in Singapore.

3. Product penetration & cross sell

• Generate and identify new opportunities by understanding the client’s needs and cross-sell suitable products.

4. Increase in wallet share

• Increasing Bank’s share in existing products being used by the existing relationship by offering value additions and customizations

5. Internal processes and Coordination

• Credit appraisal preparation for existing & new corporates, forgetting the deals sanctioned
• Understanding and analyzing financial statements for deal structuring and credit decisioning
• Credit monitoring and maintenance for overall health of portfolio
• Coordination with various internal stakeholders to ensure service and product delivery to the Clients in a timely manner
• Responsible for housekeeping in terms of periodic internal memos and deferrals.

6. Knowledge Building and Market Intelligence

• Remaining updated on regulations and internal guidelines concerning Corporate Banking business.
• Sharing of important information/ market updates with peers which may impact deal structuring
• Ongoing interaction with Competition and being aware of market practices and competition offerings to Corporates to capture new/ emerging opportunities
• Taking initiatives beyond normal work/expectations to aid to the overall target for the team
• Generating ideas for increasing business by offering innovative solutions/products

Key Skills

• Good knowledge on various corporate banking, trade and treasury products
• Good credit and analytical skills are essential
• Should have excellent relationship skills and prior experience in handling corporate customers
• Should be target oriented and willing to take responsibilities
• Excellent communication and presentation skills - with a basic level of sophistication in personal interaction and grooming.
• Should have a self-starter orientation and confident personality Educational Qualifications & Experience level
• Candidate must possess MBA/CA/ICWA/CFA with 8+ years of relevant experience.

Kindly be informed that only shortlisted candidates will be contacted.

Khandalkar Deepti Sunil

Direct line: 66318505 (Ext.309)

EA licence no.: 19C9769

Email: [email protected]

Personal Registration number: R1545009

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nuturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nuturing our students as a whole.

We have an exciting career opportunity for the position of Finance Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the finance team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual financial statements, ensuring accuracy and timely reporting to the management.
• Conduct financial analysis to support the planning of future academic programs and initiatives.
• Implement and monitor financial policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with financial regulations and reporting standards.
• Manage cash flow and optimise financial operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Finance, Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive financial management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Responsibilities:

• Assist in the development of Customer Relationship Management (CRM) which includes Investor Capital relationship management, Investors database, and capital raising process and methodology of the Company, including but not limited to assisting client on boarding, assisting in the investors KYC/AML requirements, and regulatory clearances and relevant KYC/AML monitoring for the investors.
• Investor/client relationship management including but not limited to handing investors related queries and reporting (Client and Internal teams to resolve any client queries)
• Ensure any client impacting regulatory changes and business changes is communicated to the clients and internal stakeholders in a timely manner
• Takes initiative in identifying and driving opportunities to streamline/enhance team efficiency
• Communicate significant client issues internally and document/escalate as appropriate
• Provide support for consistent delivery of top-quality services to achieve the overall business objective of revenue growth for the firm
• Identifies means to reduce transaction defects (internal and external)
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Firmus, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Provides innovative solutions to internal teams & clients. Ensures a strong and robust processing environment with effective controls.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact
• Focuses on timely and accurate delivery of targets/deliverables.
• Assist the company and team in the development of the Company’s investor base, capital raising the Company’s investment funds including and not limited to co-investments, segregated accounts, discretionary and non-discretionary investment mandates, and External Asset Management (EAM) business including multi-family office setup

Requirements:

• Good understanding of the Real Estate industry, Corporate Strategy essentials and Investment principles
• Excellent command of Excel, Power Point and Word
• A detail-oriented, analytical and methodical approach
• Ability to work both independently and in a team, in conjunction with developed soft skills
• Self-motivated, with high level of energy, independence, initiative, responsibility, and accountability

Valerie Song Lixuan | EA Registration No R1106569 | Lic No.08C5436

• Job Posting: Develop and post job advertisements to attract suitable candidates.
• Candidate Screening: Review resumes, conduct initial screenings, and coordinate interviews.
• Onboarding: Manage the onboarding process for new hires, including orientation and training.
• Conflict Resolution: Address and mediate workplace conflicts and grievances.
• Employee Engagement: Develop initiatives to maintain and boost employee morale and satisfaction.
• Counseling: Provide guidance and support to employees on work-related issues.
• Appraisals: Implement and manage performance appraisal systems.
• Feedback: Provide constructive feedback and facilitate performance improvement plans.
• Development: Identify training needs and coordinate professional development opportunities.
• Training Programs: Design and implement training programs to enhance employee skills.
• Career Pathing: Develop career development plans and succession planning.
• Skill Assessment: Evaluate the effectiveness of training programs and make improvements.
• Management Support: Provide strategic HR support to senior management and other departments.
• External Relations: Manage relationships with external agencies and consultants.

Logistics Manager Responsibilities:

• Overall supply chain management: Organize and monitor storage and distribution of goods.
• Strategically plan and manage: Logistics, warehouse, transportation, and customer services.
• Direct and optimize order cycle: Liaise and negotiate with suppliers, manufacturers, retailers, and consumers.
• Keep track of: Quality, quantity, stock levels, delivery times, transport costs, and efficiency.
• Arrange warehouse: Catalog goods, plan routes, and process shipments.
• Resolve problems or complaints.
• Supervise, coach, and train warehouse workforce.
• Meet targets: Cost, productivity, accuracy, and timeliness.
• Maintain metrics and analyze data for performance improvements.
• Comply with laws, regulations, and ISO requirements.

Requirements and Skills:

• Proven experience as a Logistics Manager.
• Successful record in distribution and logistics management.
• Ability to lead and manage staff.
• Proficient in logistics software.
• Excellent analytical, problem solving, and organizational skills.
• Ability to work independently and handle multiple projects.
• BS in Business Administration, Logistics, or Supply Chain.

POSITION GENERAL DUTIES AND TASKS :

Critical Work Functions and Key Tasks

Project Management Planning

Plan and brainstorm program details, approach, outcomes, and define the overall objectives.

Plan and drive the required procurement activities including seeking the project scope and funding approval from the respective approving authority

Lead and manage the project team, including users, external teams and vendors, in driving the project to meet its objectives, implement in accordance to the agreed scope, budget, timeline and with quality.

Guide and work with cross functional teams

Contribute to and maintain the Project Management Plan which includes the project scope, project objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high level project schedule, deliverables, budget, risks, communication plan, issue management etc.

Perform timely update to stakeholders on project progress, issues, risks, resources and budgets

Manage project financial health, including budget utilization and cashflow where applicable

Project Scope Mgt & Change Control

Develop the detailed requirements and deliverables as agreed within the scope of the project
Manage and track issues/ arising from scope creep or missing scope
Ensure any change in scope is well documented and impact assessment are approved by the workgroup committee or project sponsor


Project Time Management

Manage the project schedule and orchestrate resources as needed
Develop and/or modify the detailed project activities and schedule where necessary, identify dependency and critical path
Drive and monitor the project activities, schedule and deadlines to ensure timely delivery
Manage any slippage in project activities & schedule, manage interdependent activities and adjust schedules to ensure the overall project objectives and deadlines can be met

Project Quality

Assist with the curation of content in line with the overall programme objectives
Ensure deliverables are reviewed to minimise rework

Project Risk Management

Manage any risks and issue resolution timely
Identify any risks and ensure mitigation is in place to contain or minimise the risk
Monitor, manage, and escalate any new risks & issues
Report any new risk, issues and progress of mitigation/action where needed

Project Stakeholder Management

Guide the project team to set up the project governance structure and escalation mechanism
Work closely with the stakeholders involved in the projects with clarity of project members' roles and responsibility
Align with communication plan to ensure all stakeholders are aligned on project objectives, scope and timeline
Manage stakeholders' expectation and build a trusted relationship

Requirements / Qualifications

While the PM does not require a HealthTech background, any experience would be a bonus so as to easily understand any technical terms, ideas, or solutions that may arise.

Other requirements:

Strong project management and people management skills

Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the projects

Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

Confident, able to lead the roles and tasks assigned to him/her, and drives cross functional teams in a structured and methodological manner to meet the business objectives

Actively brainstorms and contributes ideas, proactively suggests and participates in solutioning when there is a void of ideas

Good communication skills, is a competent negotiator, demonstrates resiliency, good at problem solving and able to engage & influence effectively both the internal and external stakeholders

Adaptable to change in an agile and volatile environment while taking ownership and deliver works with integrity

Persistent and problem solves when there is lack of clarity or a solution

Ability to manage and prioritise multiple activities at one time

Professional written and verbal communication skills, and interpersonal skills

If you don't have experience working in Chinese cuisine, you are not suitable

Requirement:

Great Communication Skills and interaction skills

Work closely with operations and relevant departments to ensure cohesive communication of promotions and restaurant news

Liaise with external parties and coordinate shipments with respective factories/customers/service provider.

.Drive revenue, brand awareness, and customer acquisition and retention.

• Develop and execute marketing campaigns to promote the restaurant’s offerings, seasonal events, and new menu launches.

• Assist in creating and distributing marketing materials, including flyers, posters, and online advertisements.

• Identify trends in the F&B industry and incorporate innovative ideas into marketing strategies.

• Build relationships with local influencers, bloggers, and media outlets to enhance restaurant exposure.

• Manage the restaurant’s customer database and execute email marketing campaigns.

• Stay updated with competitors and industry changes to maintain a competitive edge.

Requirements:

Proven experience in marketing, must be within the F&B industry.

• Strong knowledge of social media platforms and digital marketing tools.

• Excellent written and verbal communication skills. Able to communicate & create chinese content.

• Creative mindset with an eye for design and attention to detail.

• Ability to work independently and as part of a team in a fast-paced environment.

• Strong organizational and project management skills.

Logistics Manager responsibilities include:

• responsible for the overall supply chain management.
• organizing and monitoring storage and distribution of goods.
• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Requirements and skills

• Proven working experience as a Logistics Manager
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects
• BS in Business Administration, Logistics or Supply Chain

• Roles and Responsibilities
• Pre-Production Planning: Attend meetings, schedule rehearsals, and develop production timelines.
• Rehearsals: Oversee rehearsals, take notes on cues and changes, and communicate with the cast and crew.
• Communication: Act as the primary contact between the director, cast, and crew; distribute schedules and notes.
• Technical Coordination: Collaborate with the technical crew on lighting, sound, and set changes; conduct technical rehearsals.
• Performance Management: Manage backstage during performances, call cues, and handle emergencies.
• Health and Safety: Ensure safety protocols are followed and conduct safety briefings.
• Working hours 9pm to 6am may include weekend and public holidays

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport, we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionally hits small and medium businesses around the world.

The team at Cogoport is working on developing a new category, a Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and help improve cash management and cashflow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and are ranked among the top 100 Indian Growth Champion Companies by the Economic Times. We are aiming to reach an annualized revenue of $1 billion by next summer and are hiring over 500 engineers, 200+ customer success managers, and 20+ finance professionals. We are currently hiring in Singapore.

With huge company growth and the right intrapreneurial and customer-centric mindset, comes huge opportunity! So, wherever you join us, you will be able to dream, deliver better and brighter solutions, and speed ahead. You will have the world at your feet, and complete flexibility and freedom to take up new initiatives that would benefit our customers.

It is rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see ideas come to life. You will be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

If you are a hard worker and willing to take risks and occasionally get a speeding ticket, you can make a huge impact and propel your career in an endless number of directions with Cogoport!

Your ‘day to day’

As a Finance Manager, you will be responsible for driving process excellence initiatives, cashflow planning and management, ensuring implementation of internal controls framework, adherence to regulatory guidelines.

More specifically, you'll

• Ensure business processes align with needs of new markets through partnerships with consultants
• Ensure implementation and adherence to internal controls frameworks impacting organization profitability, customer & supplier experience
• Ensure real-time financial statements like balance sheet, P&L accounts, cash flow statements, and income statements are available for business decision making
• Coordinate financial activities to ensure effective protection of the company assets value through established internal controls and accounting procedures
• Evaluate strength and thoroughness of compliance preparations, security policies and risk management procedures
• And all of these with exposure to multiple markets in South East Asia and exposure to working with folks from multiple cultures

Who we’re looking for

• CPA + MBA from premier institutes (preferred) or equivalent skills through demonstrated experience.
• Substantial experience in finance function and stakeholder management.
• Good understanding of logistics industry is an added advantage.
• Proficient in MS Word, PowerPoint and Excel
• Fluent in English, both written and spoken.

What we offer

Our success depends on the people who come to work every single day with entrepreneurial, inquisitive spirit and an appetite for progress.

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Collaborate with a Stellar peer-group. Work with the brightest minds on the planet to solve complex problems at a global stage
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected.
• Get to play with the Latest Tech Tools. We offer the latest in tech hardware and software. Whatever you need to get the job done.
• Pursue your ambitions and develop your skills within a fast-growing company– our rapid growth and global expansion provide endless opportunities to progress.

Take pride in helping to bridge the Trade Execution and Knowledge gap, and joining one of the most dynamic and fast-growing companies in the world!

Job description

• Develop business opportunities and sales pipeline that lead to sales closure and achieving sales targets;
• Identifying and researching to identify new business opportunities and potential new markets;
• Identify and pursue prospects through various lead-generated activities, including direct mailing, cold-calling, and referral programs;
• Meet with prospects to understand their purchase decision-makers;
• Collaborate cohesively with internal and external stakeholders to ensure customer satisfaction;

Requirements:

• Minimum 5 years of working experience related to Business applications and cloud solutions, ERP experience is an advantage;
• Passionate in engaging customers and providing excellent service;
• Team Lead experience in fostering collaboration and achieving project goals.
• 
  
• Result-oriented individuals who are experienced in managing clients’ and business partners’ relationships and expectations;
• Sound problem-solving ability in a sales environment and ability to qualify and close business opportunities;
• Good creativity skills, coordination skills, interpersonal skills, and business analytical skills are preferred;
• Good command of English to communicate and present effectively.

Job Title: Project Manager
Location: Singapore
Job Type: Full-Time

Key Responsibilities:

• Plan and deliver projects, commissions, and professional assignments.
• Lead as the primary project manager on one or several projects.
• Maintain effective communication channels to ensure all project information is available for successful completion.
• Undertake project management services with minimal supervision.
• Deliver all project outputs in an accurate and timely manner.
• Manage project financials, including fee forecasting and reporting.
• Represent the company professionally in meetings, negotiations, and client correspondence to foster strong working relationships.
• Write and interpret reports on work in progress.
• Contribute to proposals and proposal writing for clients.

Requirements:

• Bachelor’s degree in Project Management, Building/Construction Management, Building Surveying, Engineering, or equivalent.
• Experience in client reporting and relationship management.
• Pre- and post-contract experience.
• Proficient in estimating software, including in connection with BIM.
• Excellent technical writing, client-facing, and communication skills.
• Experience managing qualified staff and distributing workload.
• Knowledge of project scheduling software (e.g., MS Project/ASTA).
• Experience in design management.
• Expertise in project financial management and cash flow forecasting.
• Familiarity with various contract forms, including NEC.