Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

• With or without experience dental nurse needed, full training will be provided.
• Knowledge in maintaining dental instruments & equipments and sterilization methods.
• Functional knowledge in computer and Microsoft Office is essential.
• Good customer service skills, communication and people skills.
• A team player who is willing to learn.
• Assist doctors in implant, oral surgery and I-Tero scanner.

Salary range : $1800 - $5000 ( commensurate with experience )

Location : 35, Selegie Road, #01-32/33/34 Parklane Shopping Mall Singapore 188307

Working Day : 5.5 Days

Working Hours : Monday to Friday ( 8:30 a.m. to 5:00 p.m. )

Saturday ( 8:30 a.m. to 3:00 p.m. )

· Co-ordinates schedules including setting appointments, maintaining calendar of activities and events.

· Organizes and schedules meetings and conference calls

· Assist with creation/modifications of online postings, spreadsheets, and other various documents

· Handle all sales related enquires and documents.

· Providing buddy back-up support / covering duties to secretaries who are absent.

· Collating and filing expenses, receipts, invoices and other documents.

· Performs adhoc administrative support functions.

Any other miscellaneous task as assigned by manager when necessary.

Key Responsibilities:

• Manage and maintain executives' schedules and appointments.
• Answer and direct phone calls and emails to the appropriate personnel.
• Maintain office supplies and inventory, and reorder as needed.
• Prepare and edit documents, reports, and presentations.
• Assist in organizing company events and activities.
• Handle confidential and sensitive information with discretion.
• Perform general administrative tasks such as filing, scanning, and data entry.
• Collaborate with team members to ensure smooth workflow.
• Other duties as assigned to support the team and company objectives.

Qualifications:

• Proven experience as an administrative assistant or in a similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to prioritize tasks and work independently.
• Attention to detail and problem-solving skills.
• Professional demeanor and positive attitude.

Client Accounting Manager

$3,000.00 to $5,000.00

Roles & Responsibilities

We are seeking a Certified Accountant to manage the Client Accounting department. The successful candidate will take charge of all aspects of financial accounting, statutory reporting, tax reporting and administrative matters for a portfolio of clients.

The successful candidate will be responsible for the following:

• In charge of billings, fee negotiations and recovery for each client engagement
• Prepare and/or review periodic management accounts, customised reporting packages, statutory accounts, GST returns, monthly payroll and other expense disbursements, as well as year-end remuneration returns.
• Liaise with auditors and regulators, answering queries on behalf of clients.
• Review and improve current process flow.
• Undertake and oversee other ad-hoc projects or duties as may be required from time to time

Requirements

• at least three years’ post–qualification experience, preferably in an accounting or audit environment.
• strong organisational and management skills, well developed interpersonal and communication skills
• experience in corporate secretarial work and/or knowledge of Xero Accounting Software is an advantage

Interested applicants are invited to send in their detailed resume to [email protected]. We are also prepared to consider sole-proprietor of existing accounting firm.

Please note that only shortlisted applicants will be notified.

Procurement Manager Responsibilities:

• Developing procurement strategies that are inventive and cost-effective.

• Sourcing and engaging reliable suppliers and vendors.

• Negotiating with suppliers and vendors to secure advantageous terms.

• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

• Building and maintaining long-term relationships with vendors and suppliers.

• Approving purchase orders and organizing and confirming delivery of goods and services.

• Performing risk assessments on potential contracts and agreements.

• Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

• Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

• Preparing procurement reports.

Procurement Manager Requirements:

• Proven experience managing supply chain operations.

• In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

• Management and leadership skills.

• Multi-tasking and time-management skills, with the ability to prioritize tasks.

• Highly organized and detail-oriented.

• Excellent analytical and problem-solving skills.

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Description / Responsibilities:

• Manage Purchase Orders: -

Completing and maintaining purchase orders for goods. Must work closely with relevant stakeholders to gather and submit orders or work across the entire organization.

• Associate shipments and ensure arrival of all goods within required timeframe, oversee shipping schedules, and coordinate closely with suppliers and forwarders

• Establish inventory targets, maintain re-order points, and monitor stock levels

• Maintain Purchase Records: -

Maintain detailed records of purchases. Must be able to compile and submit these records to the department manager and accounting department to support financial management and reporting if necessary

• Coordinate with warehouse staff and freight forwarders and administer appropriate movement of all goods and supervise all freight flow and ensure clearance and delivery of all imported goods.

• Liaise with warehouse staff to ensure all products arrive in good condition.

• Observe the movement of imported goods and other goods in the warehouse and prepare relevant reports on a weekly and monthly basis.

• Maintain updated records of invoices and contracts for both local and overseas suppliers.

• Prepare weekly and monthly menu order rate reports.

• Support Menu Development process: -

Assist in developing and refining recipes, conduct recipe and ingredient testing, document and maintain recipe databases and testing records

• Liaise with internal stakeholders and external vendors to facilitate menu photoshoot, menu design and menu printing

• Perform other duties as assigned.

Job Description

· Arrange and schedule in all assigned on-stage performances of the company

· Attend and arrange for rehearsals and work with other performer

· Work with performers to fine-tune performance

· Keep and update weekly routine performances

· Assist the performer in selection for optimal performance standards

· In charge of the admin of the performer including reporting to the management

· Need to manage the staff and assist the management in handling all the issues of the performers

· Attend monthly meetings pertaining to stage performance matters

Requirements

· Ability to communicate well with staff/ performer from East Asia

· 3 to 4 years’ experience as Performing Artiste Manager or related manager

· Able to communicate well with the performers

· Has experience as Performer is a plus

· Knowledge of Mandarin Pop or Jpop Kpop is advantageous

· Strong stage experience

KTV Lounge & Nightclub (Work late hours)

1. Applicant must at least have more than 3 years of stage performing

2. Participate in all stage performances

3. Train & guide the stage crew to improve on their performances

4. Schedule and selection of performing artiste for specfic event's performances

5. Ensure all stage crew is presentable on stage

6. Work closely with the Performing Artiste Manager & Floor Manager in all areas

Work Location: North
Working Hours: Monday to Friday 8.30am – 6pm
Working Period: Immediate (4 – 6 Months)

Hourly Pay: $11.50/hr

Responsibilities:
• Handle correspondences via emails, hardcopy letters or over the phone
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:
• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 or 4 Months and above

Interested candidates, please forward a copy of your resume to: [email protected]
We regret to inform that only shortlisted candidates will be notified.

ustin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.

We are seeking a dynamic and results-driven Industry Development Manager to join our team. Reporting to the Sales Director, this role will play a crucial part in driving business growth and establishing our presence in the market. As the Industry Development Manager, you will collaborate closely with cross-functional teams including Marcom, Consulting, and Learning & Development to achieve our strategic objectives.

Job responsibilities include:

● Implement business development strategy: Analyze business development strategies; create effective plans for the sales team, set long-range goals for market penetration; manage bid preparation and proposals; contribute to our online presence; leverage sales tools, adapt strategies to industry trends, forecast accurately; and build strong client relationships

● Develop new business opportunities: Proactively identify and develop new sales opportunities; researching and prospecting potential clients, identifying new business opportunities for growing revenue, strengthening market position; establishing connections, and obtaining insights from business network on developments in product/ service offerings in relation to industry needs; conducting sales presentations, and nurturing relationships to generate business growth; present business trends and impact on new products/ services and distribution channels

● Manage relationship with clients and channel partners: Communicate client feedback and market sentiments to internal stakeholders to enhance products/ services; develop engagement plans to strengthen client relationships, uncover business concerns; evaluate feedback for improvement, and manage resolution of client queries, ensuring a superior client experience.

● Coordinate with internal stakeholders to support business opportunity: Collaborate with the product team to support the product roadmap; work closely with the project team on customer engagements; address customer and support issues with the support team, and collaborate with the marketing communications team for marketing collaborations, publicity, and testimonials.

Requirements:

● Bachelor’s Degree or Diploma in Business, Marketing, Management, or a related field

● Minimum 3-5 years relevant experience in Business Development, Sales and Account Management

● Demonstrated success achieving quotas through direct selling efforts

● Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

● Excellent oral and written communication skills

● Results-oriented with strong analytical skills

● Strong organisational skills and attention to detail

● Highly motivated, resourceful, and independent worker who is proactive and customer-focused

● A team player and proactive attitude toward problem-solving

● Enthusiastic learner and keen on developing new skills and knowledge through certifications

● Location: Singapore (Hybrid work arrangement)

Responsibilities

• Taking part in brainstorming sessions and suggesting innovative ideas.

• Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.

• Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that will be sent to the public.

• Assisting with the organization and execution of various media and PR events. Managing PR materials, filing, copying, and performing other clerical tasks.

• Answering phones, responding to emails and inquiries, and performing other administrative tasks.

• Managing calendars and media lists.

• Maintaining the PR database, documenting media coverage, and tracking PR metrics. Developing and maintaining positive relationships with clients, stakeholders, media, and vendors

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Problem-solving skills, ability to think on your feet

Responsibilities

Oversee day-to-day operations

Design strategy and set goals for growth

Maintain budgets and optimize expenses

Set policies and processes

Ensure employees work productively and develop professionally

Oversee recruitment and training of new employees

Evaluate and improve operations and financial performance

Direct the employee assessment process

Prepare regular reports for upper management

Ensure staff follows health and safety regulations

Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

Proven experience as a General Manager or similar executive role

Experience in planning and budgeting

Knowledge of business process and functions (finance, HR, procurement, operations etc.)

Strong analytical ability

Excellent communication skills

Outstanding organizational and leadership skills

Problem-solving aptitude

Working hours 9pm to 6am

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail
• Relevant training and/or certifications as a Stage Manager

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Responsibilities:

• Formulate growth strategies and action plans to expand market share by increasing the number of patients and boosting sales per patient.
• Analyze market size and evaluate the competitive landscape, including competitors' offerings and growth strategies.
• Monitor market trends and proactively identify emerging market needs.
• Identify value propositions and align business strategies with the evolving needs of patients.
• Perform marketing ROI analysis to measure the effectiveness of marketing efforts.
• Create social media and digital marketing strategies to enhance online presence.
• Devise plans for corporate and marketing strategies, fostering relationships with entities such as corporates, schools, and insurance companies.
• Lead the introduction of new services/projects and collaborations through effective championing.
• Research and identify business opportunities, exploring new income streams and establishing partnerships.
• Cultivate and maintain relationships with partners to ensure long-term collaboration.
• Collaborate with partners to develop marketing strategies and activities aimed at achieving mutual goals.

Requirements:

• Candidate should possess a Bachelor's degree in Business/Marketing or a related qualification.
• Possess 2 years of experience in business development or marketing,
• Demonstrate a track record of successfully developing revenue strategies.
• Exhibit strong execution abilities, ensuring timely completion of tasks, and proficiency in project management.

Responsible for the acceptance expansion in a region or territory. Serves as the regional subject matter expert regarding acceptance in the target market based on knowledge of partners, industry trends, and competitive environment. Develops and coaches' teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.

Responsibilities

Ensures agreements are tracked and action taken if planned delivery is not on schedule. Documents, monitors, and reports on the performance and status of acceptance.

Maintains knowledge of partners, industry trends, and competitive environment.

Ensures all internal functions effectively support the delivery of the account objectives.

Develops proposals and negotiates agreements to maximize acceptance growth.

Manages and builds relationships with new and existing partners. Maintains a sales pipeline and recommends actions to close gaps. Manages, budgets and forecasts processes.

Minimum Qualifications

At a minimum, here’s what we need from you:

Bachelor's Degree in Marketing, Finance, Business, or related field

8+ years of experience in Business Development, Sales, Relationship Management, Strategy, or related field

In lieu of a degree, 10+ years of experience in Business Development, Sales, Relationship Management, Strategy, or related field

Preferred Qualifications

If we had our say, we’d also look for:

• Master's Degree in Marketing, Finance, Business, or related field

Internal Audit Manager

To be part of the Regional Internal Audit team, conducting and completing audit assignments and working with other Internal Audit team members around the globe. The Internal Audit Manager will report to their Regional Head of Internal Audit and will assist management to improve the control environment within all business units and fulfill Internal Audit’s governance role. This means providing independent objective assurance to the Audit Committee, and assisting the CEO and CFO in the effective discharge of their responsibilities to the Lendlease Group Board in the areas of financial, operational and health & safety risk management and internal control.

Key Responsibilities

• Work with the Regional Head of Internal Audit to define the regional Internal Audit Strategy and Plan
• Provide support to create and manage the regional Internal Audit plan based on a risk based approach to Internal Audit
• Maximise the impact of audit through focus on the major strategic, regulatory, financial, operational and health & safety risks facing Lendlease
• Assist and advise the regions with the implementation of framework, policies and standards across the businesses
• Formulate, develop, plan and conduct scheduled audit reviews in accordance to Lendlease Audit Compliance and Execution Standards (LACES).
• Plan individual audits based on an assessment of process risks and controls, design audit programmes in line with risk assessment and carry out fieldwork within agreed timeframes, the Terms of Reference and the audit programme.
• Produce quality audit reports and AC summaries in line with agreed reporting timelines and discuss findings with management.
• Co-ordinate the audit close-out process and escalate business critical issues quickly.
• Drive management commitment to generate solutions in response to audit findings
• Follow up management actions post audit.
• Assist the Regional Head of Internal Audit in the delivery of audit communications and reporting to the RMAC and the board where required.
• Assist and conduct reviews for business integrity matters in accordance with Lendlease’s Business Integrity Review Framework.
• Act as a ‘sounding board’ and advisor to peers with regard to audit and internal control matters.
• Monitor new developments in auditing techniques.
• Ensure activities related to the function comply with legal, ethical and Lendlease standards.

Strategic

• Form an effective working relationship with the regional business unit Heads of Risk, Compliance and EH&S.
• Promote internal audit function as business partner across the organisation.

Operational Excellence

• Effectively plan and manage all phases of the audit process, from planning and risk identification, fieldwork, reporting writing, close out and follow up.
• Adhere to audit timeframes committed to in the Terms of Reference.

Job Description & Requirements

Key Responsibilities:

• Provide admin support in training and material preparations and other logistics purposes.
• Assist in training, marketing, and execution of both physical and virtual training events (e.g., webinars, talks and workshops)
• Assist in managing training calendar to ensure all training programmes are running smoothly and timely.
• Coordination of all course registrations and enrolments.
• Assist in handling trainers, clients, and end-users’ feedback, enquires, and correspondences.
• Provide support in answering incoming calls, appointment bookings, and administrative supports whenever is needed.
• Ad hoc admin support whenever requested by the Executive Director.

Requirements:

• GCE “O” Level and above
• At least 3 years in a similar role, experience in a charity is advantageous.
• Good communication and interpersonal skills.
• Customer-focused.
• A good team player.
• Proficient in IT-related troubleshooting, and Microsoft Office applications, especially Excel, PowerPoint, and Outlook.
• Able to multi-task and be flexible to cover front-desk duties.

* Note: Only shortlisted candidates will be notified.

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
  
  Qualifications:
• Proven working experience as an HR Manager or similar role
• People-oriented and results-driven
• Demonstrable experience with HR metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Establishment is a ktv, may require to work on weekend and holiday, working hours 9pm to 3am

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Primary Function:

• One of Core Diagnostics’ (Core Dx) strategic imperatives is to promote our end-to-end solution and create differentiation in the mind of our customers.
• Digital Health Solutions (Informatics), instrumentation and automation are critical components of this total solution that enhance the operational performance of the labs and need to be marketed accordingly.
• The primary focus of this Marketing Manager is to develop strategies to create demand with our portfolio mentioned above to gain significant share in the Asia Pacific region.

Major Responsibilities:

• Drive initiatives that will facilitate faster adoption end-to-end solution with a focus on Digital Health Solutions (DHS)
• Demonstrate value of Abbott’s DHS to catalyze faster adoption in the market
• Build reference sites and proof points of the total solutions offering
• Manage all relevant marketing/ad-promo materials targeting both in-lab and outside-the-lab-stakeholders
• Monitor competition and develop appropriate responses
• Achieve Area plan revenue for DHS Solutions
• Improve DHS penetration in deals and in current customers
• Drive new marketing approaches/opportunities for customers and keep abreast of customers needs, competitors, technology, marketplace changes
• Any other responsibilities as assigned by manager

Requirements:

• Bachelor’s Degree in life sciences, engineering or related technical discipline. MBA is preferred
• Minimum 10 years of overall experience, with ideally 5 years of experience managing healthcare informatics/digital health solution products in sales/marketing
• Proficient in healthcare marketing
• Prior experience in diagnostics/lab environment preferred
• Strong team player
• Good communication and stakeholder management skills
• Able to travel for up to 40% of the time
• Strategic thinking skills and customer driven
• Results driven individual who challenges the status quo

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

1. Role Description:

We are seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of our pub. The ideal candidate will have a strong background in pub management, a passion for the hospitality industry, and the ability to lead a team in providing excellent service to our patrons.

2. Specific Responsibilities:
• Understand the local and national regulations pertaining to the sale and service of alcohol.
• Obtain and maintain all necessary licenses and permits for the operation of the pub.
• Develop a system for ensuring compliance with age verification and responsible service of alcohol.
• Stay informed about changes in liquor laws and adjust operations accordingly.
• Train staff on the importance of adhering to liquor licensing regulations.
• Implement effective security measures to ensure the safety of patrons and staff.
• Develop a comprehensive crowd management plan for peak hours and special events.
• Train security personnel on conflict resolution and handling disruptive behavior.
• Establish procedures for handling potential security threats or emergencies.
• Regularly review and update security protocols to address evolving challenges.
• Implement inventory management systems to track and control stock levels effectively.
• Develop strategies for minimizing wastage and controlling costs related to beverage inventory.
• Establish relationships with suppliers to negotiate favorable terms and prices.
• Conduct regular audits to ensure accuracy in inventory records.
• Implement measures to prevent theft and pilferage of stock.
• Plan and coordinate live entertainment events to enhance the pub's atmosphere.
• Develop relationships with local artists, bands, and performers for regular performances.
• Implement effective event management strategies for themed nights, parties, and promotions.
• Ensure the pub's facilities are equipped to accommodate live performances and events.
• Coordinate marketing efforts to promote upcoming events and attract a diverse audience.
• Develop efficient staff scheduling procedures to meet operational needs during peak hours.
• Conduct regular training sessions to ensure staff members are well-versed in pub operations.
• Foster a positive and customer-focused culture among staff.
• Train employee on responsible service practices, including recognizing signs of intoxication.
• Implement cross-training initiatives to enhance staff flexibility and cover various roles.
• Develop strategies for creating a welcoming and inclusive atmosphere for patrons.
• Train staff on effective customer service, including order-taking, conflict resolution, and communication.
• Implement loyalty programs and promotions to enhance customer retention.
• Establish feedback mechanisms to gather customer opinions and address concerns.
• Use customer feedback to make informed decisions about improvements and adjustments to operations.

3. Competencies:

1. Liquor Licensing and Compliance
2. Security and Crowd Management
3. Inventory and Stock Control
4. Live Entertainment and Events
5. Staff Scheduling and Training
6. Customer Relationship Management

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $2900

- Experience in the field

- Good customer service skill

- Interact with customers, assess to customers’ needs and preferences and make recommendations

- Able to work night to midnight, all weekends and public holidays

- Bring in more Sales to company

- Manage Performing Artists

- Have own basic customer base