• Working in a call centre environment
• Attend to incoming customer enquiry via phone calls
• Attend to general customer services hotline
• 9am to 9pm or 9pm to 9am (12 hours shift; work 2 days then rest 2 days; Must be able to work Sat/Sun/PHs when roster)

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Credit Officer to join their team

The Job

• Review trading facility requests
• Assist in debt collection
• Assist in uat testing
• Update and maintain Credit database
• Assist in Credit Risk Management
• Credit Administrative matters
• Any other credit-related matters

The Talent

• Minimum 3 years of relevant working experience in stock brokering industry.
• Detail oriented, analytical and inquisitive
• Excellent written and verbal communication skills.
• Self-motivated and able to work independently and with others

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Credit Officer
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

· Monitor and Issue Authority To Load (ATL)

· Vetting LC and support the Invoicing team with document presentation to the banks

· Manage Financial Documents (FD) process and ensure adherence to policies

· Collating of shipping documents, management of Bill of Lading (BL) and Letter of Indemnity (LOI)

· Assessing Statement Of Facts (SOF) and fact checking of activities mentioned on SOF

· Manage export declaration and shipping customs clearance

· Execute Delivery/Discharge control documentation, e.g. LOI, Letter of Undertaking (LOU)

· Execute the export declaration and customs clearance process

· Support SAP/Digital projects and enhancements for CTC process

· Support improvements initiatives with focus on quick-win automations aiming at enhancing efficiency

· Maintain management reporting – keeping team reports up to date from both functional and data perspective and maintaining internal databases and systems.

· Support Data Analysis/Reporting activities

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Job:

• Reporting function for principals
• Accounts Receivable function for collections of payments for utilities bills raised as well as other miscellaneous bills raised by other entities
• Review and submit accurate and timely reports to principals and regulators in accordance with the KPIs in the service agreements.
• Troubleshoot any issues in reports & liaise with our IT officers on the resolution
• Reconcile outgoing refunds of security deposits to customers who have closed their utilities accounts

The Requirements:

• Min Diploma/ Degree with min 3-4 years experiences
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job description:

• Engage and maintain relationship with existing Channel Partners.
• Coordinate and liaise with Channel Partners, Customers and Business Development Managers to ensure smooth corporate account opening referral process.
• Qualify and curate quality corporate account opening referrals for Business Development Managers.
• Track and prepare channel performance reports.

Requirements:

• Min Diploma holder with 2-3 years of relevant working experience
• Strong interpersonal and communication skills.

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

1. Answering phone calls and attending to walk-in customer’s inquiries.

2. Prepare daily customer appointment sheets in advance and forward information to the respective department.

3. Ensure proper filing of completed job cards and invoices into their respective history files and archiving digitally.

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

Responsibilities

• Post journal entries and validate systems generated entries.
• Perform Balance Sheet accounts reconciliations and ensure issues and discrepancies are timely resolved.
• Provide analysis/explanation of PL accounts movement queries.
• Perform daily bank statements reconciliation of all Nostro and Vostro accounts.
• Prepare daily and monthly financial schedules supporting the financial statements.
• Prepare client assistance packages and assist in auditor’s queries for yearly financial audit.
• Provide responsive support to internal and external parties in day to day operations and advisory on accounting matters.
• Assist with ad hoc assignments and projects as assigned.

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

The IT Security Officer (ITSO) will oversee the security of the IT infrastructure, serving as the primary contact for all security-related issues.

Key responsibilities include:

• Be the point of contact for IT security matters for 24hrs x 7 days.
• Provide IT security consultancy and advisory to Agency.
• To assist agency to consolidate, track and report the status of security advisory received from GITSIR, CSA, NCSC etc.
• Follow up with respective Facilities Management Team on the implementation of the remediation against the security advisory received, IOC scanning and reporting, patching of the system and vulnerability for systems in HQ DC.
• Provide ad hoc, monthly report for Privilege Access Manager, Early Detection and Response solution, Database Activities Monitoring, log review, account review etc.
• Review of logs capture in the syslog server from all the systems in HQ.
• Support in the IT security audit, compliance audit, and security related matters.
• Work on quarterly Vulnerability scanning and remediation with ATFM and provide reporting and track the status.
• ITSO resources will be full time dedicated to support all related IT security requirement.
• ITSO shall work with IT security engineer to Conduct Quarterly or OnDemand VA Scan all system and follow up with IT Facility Management on the remediation to meet IM8 timeline.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Clear documentation of processes
• Review and develop streamlined processes
• Train and implement new processes
• Project management & administrative support
• Completion of tasks/assignments according to given timeline

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Issuance of Letter of Instruction (LI) to law firm &
• Take out files from filing room for warehousing
• Match files with redemption emails and raise forms
• Assist with other admin tasks

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Issuance of Letter of Instruction (LI) to law firm & or valuer
• Take out files from filing room for warehousing
• Match files with redemption emails and raise forms
• Assist with other admin tasks

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Attend to general utilities and account-related enquiries in a professional and timely manner

• Provide timely and accurate responses to customer questions, comments and feedback to ensure customer satisfaction

• Maintain a positive and professional attitude in all customer interactions

• Any other ad-hoc duties as assigned

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

The IT Security Officer (ITSO) will oversee the security of the IT infrastructure, serving as the primary contact for all security-related issues.

Key responsibilities include:

• Be the point of contact for IT security matters for 24hrs x 7 days.
• Provide IT security consultancy and advisory to Agency.
• To assist agency to consolidate, track and report the status of security advisory received from GITSIR, CSA, NCSC etc.
• Follow up with respective Facilities Management Team on the implementation of the remediation against the security advisory received, IOC scanning and reporting, patching of the system and vulnerability for systems in HQ DC.
• Provide ad hoc, monthly report for Privilege Access Manager, Early Detection and Response solution, Database Activities Monitoring, log review, account review etc.
• Review of logs capture in the syslog server from all the systems in HQ.
• Support in the IT security audit, compliance audit, and security related matters.
• Work on quarterly Vulnerability scanning and remediation with ATFM and provide reporting and track the status.
• ITSO resources will be full time dedicated to support all related IT security requirement.
• ITSO shall work with IT security engineer to Conduct Quarterly or OnDemand VA Scan all system and follow up with IT Facility Management on the remediation to meet IM8 timeline.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job scope:

· Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points

· Manage customer surveys and call-backs with accuracy and in a timely manner

· Represent the firm at FIDReC mediation and adjudication

· Support team lead in coaching team members to deliver high service standards and improve customer satisfaction ratings

· Support delivery of projects and monthly statistics

· Perform other duties periodically assigned by team lead

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

1. Answering phone calls and attending to walk-in customer’s inquiries.

2. Prepare daily customer appointment sheets in advance and forward information to the respective department.

3. Ensure proper filing of completed job cards and invoices into their respective history files and archiving digitally.

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
*

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Process settlement for foreign equities and OTC products
• Verify and reconcile dealing tickets and incoming trade confirmations
• Follow up unmatched trade positions
• Liaise with institutional clients, banks, brokers on trade settlement issues
• Ensure accuracy and timeliness of trade validation, settlement, reconciliation, and control checks
• Take ownership of process assigned and act with a sense of urgency

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Promotes Safety culture in the workplace.
• Responsible for the preparation, compilation and maintenance of safety manuals to ensure compliance with safety regulatory standards that meets the Company’s HSE policy and objectives.
• Responsible for ensuring the Safety Management System is maintained and properly followed to comply with internal, customer, and regulatory requirements, and that it meets the Company’s HSE policy objectives.
• Continuous review of the HSE Manual and its’ implementation

The Requirements:

• ISO45001 certification
• bizSafe Star certification
• Licencing with authorities related to HSE

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Process settlement for foreign equities and OTC products
• Verify and reconcile dealing tickets and incoming trade confirmations
• Follow up unmatched trade positions
• Liaise with institutional clients, banks, brokers on trade settlement issues
• Ensure accuracy and timeliness of trade validation, settlement, reconciliation, and control checks
• Take ownership of process assigned and act with a sense of urgency

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Provide support for client inquiries and issues.
• Help clients with login and portal navigation.
• Work with departments to resolve client issues.
• Take responsibility for solving client concerns.
• Reach out to clients for further assistance.

Requirements:

• Minimum 1 year of customer service working experience.
• Available at short notice.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.