Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Manage all aspects of the technical project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Able to interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years in technical project management work experience

· Experience in New Product Introduction management is preferred

· Strong project & people management skills.

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Purpose:

This role holds responsibilities for the Membership Services, Front Office and Club’s Constitution and Bye-Laws. He / She work closely with the General Manager to implements membership-related and value-added services to meet members’ need and expectations.

Job Responsibilities:

Membership Sales, Membership Rules & Regulations, Project/Event Responsibilities

1. Works closely with the Marketing Team to raise Membership Sales, Member Relations and Member Retention.

2. Develops a keen understanding of Membership policies, rules and regulations, available facilities and services, on-going programmes, events and activities to carry out the front-end function in increasing the Club’s membership value.

3. Works closely with the General Manager/Secretary and Chairman of the Rules & Membership Sub-Committee in rolling out marketing strategies and implementation of new Membership sales initiatives and programmes.

4. Develops strong working relationships with membership brokers.

5. Supports the General Management team for the Club’s Annual General Meeting and Extraordinary General Meeting.

6. Responsible for the overall budget and expenditure for the Membership department.

7. Responsible for meeting the targets set out for membership transfers for each fiscal year.

8. Motivates staff to work closely as a team to provide members a seamless experience from the Front Office team as a frontline and Membership Services as a back-end.

9. Reviews and implements administrative processes for the Membership department and ensures consistency of procedures according to Standard Operation Procedures (SOPs).

10.Ensures a consistently high level of customer service at the Front Office and also from the Membership Services team.

11.Works closely with the Marketing Team to meet the yearly targets of Membership Transfers.

Member Value Enhancement/Membership Privileges

12. Evaluates new membership privileges for recommendation to the General Manager.

13. Conducts a regular review of the viability of the Club’s existing privileges.

14. Develops key relationships with Club partners and sponsors.

15. Sources new opportunities with partners and sponsors.

16. Negotiates Club-wide sponsorship deals for events and other targeted activities/areas of the Club to create brand awareness for sponsors.

Legal & Disciplinary Related Responsibilities

17.Ensures the consistent application of membership policies in accordance to the Club’s Constitution and Bye-Laws.

18. Handles all legal and administrative matters pertaining to Club membership as well as disciplinary proceedings.

Reciprocal Clubs

19. Oversees and liaises with reciprocal Clubs to enhance member experience.

20. Evaluates new reciprocal Club requests for recommendation to the General Manager and Management Committee.

21. Conducts a regular review of the viability of the Club’s existing reciprocal club partners.

Manage Teams and/or Departments

22. Communicate common goals, direction and accountability among staff

23. Develop staff by coaching, mentoring and engaging career discussions

24. Exhibit effective performance management practices within department in accordance with

organizational policies and procedures

25.Monitor budgets, forecasting, work allocations and staffing of the various departments

Others

26. Any other duties/projects as assigned by Supervisor and/or Management.

27.Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

28.Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

29.Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment. Any other tasks as assigned by the Head of Department.

Requirements: -

•

Minimum Diploma qualifications

•

2-3 years of relevant experience in the same capacity of work preferred

•

Able to work independently and in a team environment

•

Self-motivated and have strong initiative

•

Thrives in a high stress environment, ability to work in a fast-paced environment and multitask

•

Good interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner

•

Meticulous and strong attention to details

•

Good communication and people skills, customer service orientation

•

Proficiency in Microsoft Excel, MS Word and MS Power-point

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Conduct inspections of all front of the house and back of the house areas during the shift ensure that all areas are always in an orderly manner, clean and free of debris, adhering to the Occupational Safety and Health requirements.
• Plan and conduct periodic training for all Front Office employees to ensure that all brand standards are met.
• Meet and guide the VIPs to their rooms and ensure all relevant departments are informed of their arrival.
• Ensure all service standards are adhered and constructive feedback are provided to enhance performance.
• Ensure all guests are attended to with promptness, courtesy and efficiency including but not limited to ensuring all guests are offered room orientation or guiding guests to their destination within the hotel and that guests’ complaints are handled with tact and diplomacy.
• Review arrival list for all arrivals, taking note of VIPs and those with special requests.
• Ensure that all guests are greeted at the driveway and walked to the respective areas within the hotel and all departing guests are thanked for their business and encouraged for return visit.
• Ensure complete guest database are obtained.
• Prepare relevant reports for distribution to all departments.
• Ensure effective handover and takeover of shift, ensuring proper follow-up and resolution of all outstanding issues.
• Ensure keys in their custody are issued only to authorized personnel.
• Authorize rate and room changes, paid outs, cash advances, acceptance of cheque according to procedures and credit policies.
• Review, monitor, resolve all guest requests, feedbacks and all issues pertaining to service standards and communicate information to all relevant departments.
• Initiate correspondence regarding enquiries, reservations, and complaints.
• Monitor room inventory closely ensuring maximum utilization of rooms to generate higher revenue.
• Knowledgeable on emergency procedures as part of a first response team.
• Perform any other job tasks as assigned.

Job Requirements

• At least 2 years of working experience in a similar capacity.
• Outgoing, meticulous and service-oriented.
• Knowledge of Opera system is an added advantage.

A , or Restaurant General Manager, is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.

duties and responsibilities

Maximizing the value of an appealing atmosphere in the restaurant requires a good bit of business savvy. Culinary school graduates may bring out the advantage of a well-planned and well-plated dinner. Restaurant managers will take responsibility for the following duties on a regular basis:

• Ensuring incoming staff complies with company policy

• Training staff to follow restaurant procedures

• Maintaining safety and food quality standards

• Keeping customers happy and handling complaints

• Organizing schedules

• Keeping track of employees’ hours

• Recording payroll data

• Ordering food, linens, gloves and other supplies while staying within budget limitations

• Supervising daily shift operations

• Ensuring all end of day cash outs are correctly completed

• Coordinating daily front- and back-of-house restaurant operations

• Controlling operational costs and identifying ways to cut waste

• Appraising staff performance

• Interviewing/recruiting new employees

• Interacting with guests to get feedback on product quality and service levels

JOB SUMMARY

Plans, implements, coordinates and manages all engineering operations, maintenance, communications, energy management, and manpower development programs for a facility, campus or portfolio of buildings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manages technical staff, including hiring, training, personnel development.

Manages operations and maintenance for assigned facilities and assists in development of operating and capital budgets.

Assists in operations and maintenance issues, troubleshooting and problem solving as required including all documentation required to fulfill the task.

Recommends/implements improvements for preventive maintenance programs on an on-going basis and develop/maintain effective building-specific maintenance and safety procedure manuals. Ensure that the maintenance and operations related to engineering is in line with the client requirements.

Coordinates maintenance efforts with outside contractors, tenant personnel and technicians. Oversee all building systems including fire/life safety, plumbing, HVAC and electrical issues and must remain current with latest HVAC technology trends.

Maintains on-going communication with tenants, clients, owners, facility management team and vendors.

May assist in solicitation and acquisition of new management contracts and coordinate development of and/or maintain as-built drawings.

Responds to incidents and emergency situations, remotely for all countries and physically in Singapore if needed, (fire, evacuation, equipment failure etc.) and responds to customer concerns. Provide regular updates to all stage holders based on the approved channel by the client.

Implements and administers inventory control programs/purchase parts and supplies.

Develops specifications and assists in solicitation and administration of maintenance/repair service contracts.

Ensures compliance with applicable codes, requisitions, government agencies and company directives as relates to building operations.

Management of the building power down for all locations including coordinating with the local FMs and the local vendors.

Other duties as assigned by the client, the manager or the account management team.

SUPERVISORY RESPONSIBILITIES

Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff which aligns to the account and company goals. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representation of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years experience and/or training. Or equivalent combination of education and experience. Knowledge and understanding of all applicable practices and techniques, laws, project controls and environmental regulations to include safety regulations. Degree in Electrical Engineering or Mechanical Engineering is preferred, Singapore LEW license holder is a plus.

CERTIFICATES and/or LICENSES

Universal CFC certification. Certification / license in two or more of the following is desired, and certain certifications may be required by local / state jurisdiction: electrical, mechanical, HVAC and refrigeration systems, boiler, plumbing. Facilities Management certification is desired.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and/or ABILITIES

Intermediate skills with Microsoft Office Suite, Outlook, and intranet/internet. Ability to use work order system, SharePoint, and CMMS.

Working knowledge and understanding of architectural, electrical and mechanical systems. Understanding of leases, contracts and related documents.

OTHER SCOPE OF RESPONSIBILITY

Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting and achieving target deadlines for the team and activities. Errors in judgment may cause long-term impact to self, co-workers, supervisor, department and/or line of business, hence it is very important to have the ability to have an analytical and strategic thinking mindset and composure under pressure to make the right judgment under pressure.

SAFETY

Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level,

2. Follow all activity policies and procedures, including all HSE-related requirements at all times,

3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.

4. Report any conditions which you foresee could result in an accident or injury and / or stop work if required.

As a Manager:

1. While adhering to all HSE requirements established for CBRE employees, supervisors and managers are additionally required to:

a. Provide sufficient distraction-free time for employees to complete all required HSE training & support the HSE training program implicitly,

b. Investigate and resolve (if possible) all reported unsafe conditions / acts and communicate results back to the affected stakeholders,

c. Support “stop work” authority when it is exercised in good faith,

d. Communicate any / all potential workplace hazards and workplace procedures.

DUTIES & RESPONSIBILITIES:

Position Overview:

The Library Manager plays a crucial role in ensuring the effective management and operation of two libraries within the school – one for the secondary school section and another for the junior college section. The Library Manager is responsible for developing, maintaining, and promoting library resources, services, and programs that support the educational and recreational needs of students, teachers, and staff. This role involves both administrative and educational components to foster an environment conducive to learning and research.

Key Responsibilities:

1. Library Operations Management:

● Oversee the day-to-day operations of both the secondary school and junior college libraries.

● Fine-tune and enforce library policies, procedures, and guidelines to ensure consistent and efficient library usage.

● Oversee the main functions of the library – Finance, Acquisition, Cataloguing, Reporting, Weeding and Circulation.

● Manage library staff, including hiring, training, scheduling, performance evaluations and welfare of staff.

● Monitor library budgets, expenditures, and resource allocations.

2. Collection Development:

● Collaborate with teachers, curriculum coordinators, and school administrators to curate library collections that align with the academic needs of both sections.

● Evaluate and select appropriate print and digital resources, including books, journals, databases, and multimedia materials.

● Regularly assess the relevance and currency of the collections and make informed decisions about acquisitions and deselection.

3. User Services:

● Provide exceptional customer service to library users, assisting with research, information retrieval, technical inquiries and book recommendations.

● Foster a welcoming and inclusive environment in the libraries to encourage learning and collaboration.

● Support CCA teacher-in-charge in training and supervising student librarians.

4. Library Technology and Systems:

● Oversee the implementation and maintenance of library management systems, databases, and digital platforms.

● Ensure user-friendly access to electronic resources and digital collections, troubleshoot technical issues, and facilitate training for library patrons.

5. Promotion and Outreach:

● Develop and implement strategies to promote library resources and services to students, teachers, and parents.

● Organize and participate in events, book displays, and reading initiatives to encourage reading culture and engagement within the school community.

6. Collaboration and Partnerships:

● Collaborate with subject teachers and faculty to integrate library resources into the curriculum.

● Support Library Head in all matters pertaining to the library as a resource center.

7. Professional Development:

● Stay updated with current trends and developments in library science and education through continuous learning and participation in relevant workshops, seminars, and conferences.

REQUIREMENTS

1. Bachelor's or Master's degree in Library and Information Science or related field.
2. Previous experience in library management, preferably in an educational setting.
3. Strong organizational, communication, and leadership skills.
4. Proficiency in library management systems, technology, and digital resources.
5. Knowledge of educational trends and curriculum needs.
6. Ability to work collaboratively with diverse stakeholders.

The Employer is a global manufacturer of high-performance sportswear and other apparels for top-tier global brands. It has recently set up its corporate office in Singapore and is looking for an experienced office management professional to join the team as :

Position: Office Manager

Job Code: EXP/OM/SG/060224

Location: Singapore

Responsibilities

The selected candidate will be responsible for operational and administrative support services in a timely and effective manner to facilitate effective functioning of Singapore office. Key responsibilities include:

• Office Upkeep - Monitor the maintenance of the office premises, assess maintenance requirements/requests, decide appropriate actions, source suppliers/ service providers as required standards and maintain administration documentation.
• Purchase and oversee the supplies of stationery and welfare for the office.
• Assist with the employee onboarding process (related to employee registration, visa processing, opening of bank accounts etc.)
• Assist with organising the logistics related to meetings/team events (e.g. venue bookings, refreshments etc.)
• Ensure all staff members are duly insured with medical insurance covers and timely renewal of the policies.
• Liaise with apartment landlords on quarterly servicing of air conditioners etc.
• Filing and maintenance of relevant documentation
• Support with the vendor creation process to ensure a fast and smooth service is provided to all vendors.

Requirements

• Degree/Diploma in business, human resources, or a related field.
• At least 6/7 years of experience.
• Good English communication skills – both written and verbal
• Knowledge of MS-Office.
• Pleasant personality. Ability to work with multi-ethnic teams.
• Multi-tasking skills. Good work ethics.

Job Description

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.

Job Requirements

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• A team player.
• A person dedicated to customer satisfaction and a great customer experience.

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

In this role, the incumbent will lead in establishing various organization development initiatives as the trusted advisor, coach and change facilitator.

Organizational Development

• Cultivate a strong organizational culture through the awareness and embedding of our HEART values across the organization.
• Engage Senior Management, and internal stakeholders at all levels to deliver leadership development and organization development initiatives.
• Drive best practices in performance management and encourage a culture of continuous performance and development conversations.

Talent Management

• Manage various talent development programmes and initiatives such as coaching, mentoring, action learning projects, leadership conversations/ events etc.
• Manage the entire life cycle of the Management Associate Programme, from talent identification, managing job rotations, to ensure successful placements.

Learning and Development

• Partner with senior leaders and key stakeholders to develop learning strategies to build capabilities and drive career growth.
• Identify learning needs and develop various learning roadmaps to uplift capability across the organization.
• Source and collaborate with external partners to develop programs to improve and enhance capability offerings.
• Develop the annual learning plan, budget planning, monitor expenses and resources allocation to fulfill learning needs.
• Design and develop various professional competency frameworks.

• Degree in Business, Human Resource, or a related discipline.
• At least 8 years of experience in the areas of organisation development, talent development and employee engagement.
• Demonstrated ability in managing talent development programmes, developing competency frameworks, and driving culture initiatives.
• Strong interpersonal communication effectiveness, including verbal, written, facilitation, presentation and persuasion skills.
• Strong project management, learning facilitation, and stakeholder management skills with demonstrated abilities in budget and vendor management,
• Good analytical and problem-solving skills.

Responsibilities

· Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management

· Experience in satellite communications network and equipment is preferred

· Strong project & people management skills

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

You must apply the position via this link:

https://austradejobs.nga.net.au/cp/index.cfm?event=jobs.checkJobDetailsNewApplication&returnToEvent=jobs.listJobs&jobid=DB58993C-4E91-1F14-BDE3-DA622B1054AA&CurATC=INT&CurBID=8B5941B9%2DD67D%2D4B0C%2D933D%2D9DB401353EDE&JobListID=156C4D33%2D2ED9%2DCC44%2D7960%2D6D6FDDD6B97B&jobsListKey=64b613ee%2D08ad%2D427b%2Dbdeb%2D9079064e8786&persistVariables=CurATC,CurBID,JobListID,jobsListKey,JobID&lid=73682830076&rmuh=52FE01FF5AEDE5629AA105203036AFB55A29C977

The role:

The Southeast Asia Business Exchange initiative was announced by the Prime Minister of Australia Anthony Albanese at the ASEAN Indo-Pacific Forum in Jakarta on 6 September 2023 as part of Australia’s Southeast Asia Economic Strategy to 2040. The strategy, developed by Special Envoy for Southeast Asia, Mr Nicholas Moore AO, sets out a practical pathway to increase Australia’s two-way trade and investment with Southeast Asia.

The Southeast Asia Business Exchange Team will support Australian exporters to enter, compete and grow in Southeast Asia. They will also support efforts to boost two-way trade. As part of the program, Austrade team members will:

• Seek to strengthen Southeast Asia literacy in the Australian business community including driving awareness of the opportunities in Southeast Asian markets to Australian business and consumers.
• Develop and maintain relationships with key partners including industry bodies, business councils, and chambers.
• Recruit for and deliver sector specific business missions across the region in collaboration with partners.
• Perform and coordinate aftercare services for participants in business missions in collaboration with our regional network.

The Southeast Asia (SEA) Regional Marketing Manager will play a crucial role in creating the commercial and policy outcomes for the program.

Duties include:

• Develop and implement Southeast Asia wide marketing strategies to raise awareness of the Southeast Asia Economic Strategy and commercial potential it forecasts both within Southeast Asia and Australia.
• Work with a regional team of marketing managers to amplify Southeast Asian wide messaging, find synergies and efficiencies as they as they localise the sectoral and market strategies included in the Southeast Asia Economic Strategy.
• Maximising promotional opportunities to support the success of business missions.
• Create content and new opportunities to raise SEA literacy and awareness of the commercial potential between Australia and Southeast Asia within the Australian business community.
• Partner with Australian based stakeholders to ensure regional content, insights and context is appropriately reflected in the Australian domestic marketing and communications campaign highlighting Southeast Asian exports to Australia.
• Deliver and report against key metrics to track strategic marketing outcomes.

For more detailed information please view the Job Information Pack. If you are having any issues with viewing the pack, please try using a different browser or email [email protected]

Eligibility
To be eligible for consideration and appointment you must have:
• Work Authorisation - to be eligible for employment with Austrade in Singapore, candidates must be legally authorised to live and work in Singapore at the time of appointment.
• Language - the successful candidate must be a highly motivated team member, fluent in written and spoken English.
• Security Clearance - the successful applicant must be willing to complete an Entry Level Screening Pack and be confirmed as a suitable person to access Government resources prior to commencement in the
role.

Closing date
Applications close at 11:30pm, Sunday, 25 February 2024, (Singapore time).

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the worlds largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapores unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspapers annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapores tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

This is a newly created role that reports to Deputy Director of Visitor Experience within the Audience Experience Management division. This division comprises Visitor Experience, Integrated Marketing & Creative Services and Digital Ecosystem. The successful candidate will champion a seamless omni channel visitor experience, with a major in onsite user (physical) experience design, and collaborates with Integrated Marketing, to minor in curating online pre and post visit journeys and touchpoints. This role also has a remit in digital services as enablers for creating a frictionless journey to attract, delight & retain our visitors.

This role is premised on INSPIRING STORIES, CREATING CURIOSITY and A MOVING EXPERIENCE for all our visitors.

RESPONSIBILITIES

Experience Design: Omnichannel Online/Offline Visitor Journey Design & Management

• Design user experiences using participatory and iterative design techniques, including observational studies, visitor interviews, focus group discussions, usability testing, and other forms of requirements discovery.
• Further evolve the visitor experience to deliver personalized, differentiated visitor journeys, including the development of customized itineraries/product bundles which cut across the different product lines of the Gallery (exhibitions, public programmes, curatorial programmes, education/family programmes, tours, F&B experiences) and 3rd party partner offerings
• Create user flows and prototypes to effectively conceptualise and communicate detailed interaction behaviours.
• Maximize every customer service interaction, deepen visitor engagement, build loyalty, and drive value over customers lifetime.
• Establish and maintain efficient and effective customer service processes across channels to ensure any concerns are addressed and resolved in a timely manner.
• Work effectively with cross divisional teams spanning Curatorial, Programs, Integrated Marketing, Business Development, and IT to influence improvements on customer experience.
• Build and nurture strong relationships with key stakeholders, advising operational considerations for online to offline operations processes.
• Review industry best practices and use visitor insights and analytics to identify organisation-wide improvement opportunities.

Digital Services

• Lead & drive best practice for building & operationalizing gallery-wide digitalization efforts working in concert with Digital Innovation Team
• Develop & lead gallery-wide implementation efforts for new e-commerce & microservices capabilities that will be integrated with current and new ticketing/tours, experiences, eCMS/CRM platforms
• Lead & collaborate closely with Integrated Marketing team to build and manage business processes for integrated content marketing, product/segment marketing campaigns to achieve key business outcomes & KPIs.

• Degree in business, marketing, hospitality, tourism, retail management or other related specializations.
• 6 to 8 years of relevant experience in the leisure/lifestyle sector, such as an established attraction/ retail/ hospitality/arts & cultural outfit.
• Demonstrated competencies in integrating onsite and online touchpoints as it relates to user experience design & digital interfaces essential.
• Strong subject knowledge in operations, with prior experience in managing or supporting front of house operations specifically but not limited to ticketing and tours.
• Exceptional interpersonal, organisation, analytical skills as well as effective oral and written communication skills
• Demonstrated competencies in project management with effective time management skills.
• Systematic, analytical, and strong in operational process design and execution.
• A team player who is resourceful, hands-on, detail-oriented, and able to manage multiple projects simultaneously; ability to multi-task and prioritise; takes initiative and is assertive when required; is meticulous and detail-oriented.
• Flexibility to work nights, weekends and in accordance to operational schedules when needed.

As overall project manager, you are responsible for extensive construction projects and strategically relevant projects. You also lead the internal project team as well as the external partners, engineers and specialist planners. Together with them, you realise future-oriented and innovative construction projects from feasibility to turnkey handover. You will be able to assert and assert yourself in the management of complex and interdisciplinary projects. Your activities also include contract negotiations, chairing meetings, project management and controlling.

The ideal candidate should possess extensive project management experience in large design and construction projects preferably with Health Care Sector background.

Responsibilities:

• Being in charge of specific project(s)
• Chairing as well as attending client, contractor as well as design meetings
• Managing and negotiating service contract with client as well as contracts with subconsultants and contractors
• Managing change requests by client, subconsultants and contractors
• Oversees all architectural teams in project-in-charge and coordinates with all disciplines involved in project (e.g., architectural, structural, mechanical, and electrical, medical planning, interior design, and landscaping).
• Oversees review process for shop drawings, RFI, material samples, method statement, etc.
• Liaises with design team on design, coordination issues.
• Oversees and monitor progress of on-site work and resolves any arising issues.
• Establish requirements of Site Office Operations by the contractor.

Qualifications:

• Graduated with a recognized Degree in Architecture and registered with the Board of Architects, Singapore.
• Possesses 10 or more years of relevant experience.
• Effective verbal and written communication skills.
• Good knowledge of architectural details, working drawings and construction practices.
• Possess good knowledge of local building codes and regulations, authority requirements and compliance ability.
• Team-oriented personality and at the same time, be able to work together with Design and Site personnel.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Objectives of the Position

• The role a key member of the Asia Pacific Communications (COMS) team and collaborates with a global network of Communications professional in Agricultural Solutions, and the company. The COMS community serves to strengthen, nurture, and protect the brand and reputation of BASF in agriculture.
• Responsible for development and implementation of regional internal communications strategy that keeps employees informed, connected, and engaged.
• Contributes to the overall strategic direction of communications in the region, and manager key communication tasks in Brand reputation tracking, Media management, and Crisis communications.
• Strategic business partner who supports key leaders in developing effective communications for various key events, and meetings with external audiences.

Main Tasks:

INTERNAL COMMUNICATIONS

• Owner of the regional’s internal communications. e.g., townhall sessions, coffee chats and video messages. Creates and implements effective employee communications programs such as leadership sessions, team meetings, employee engagement, and learning development seminars. Serves as moderator, timekeeper and/or record taker as needed.
• Works with key functions of HR and Commercial Excellence to drive employee engagement and CX changes across the region.
• Develops and manages key regional internal communications channels to ensure that employees receive consistent and timely messages and can share information easily and effectively. Serves as the editor of the regional COMS platforms such as Intranet, Quarterly region update, relevant news to the region.
• Hands on responsibility for creating presentations, videos, content needed by the business. Manage and organize the regional coms content library – proactively coordinating the collection and creation of photos, videos, and other visuals, and guiding regional and country teams on their effective use.
• Track and monitor the effectiveness of communications activities to show value to business stakeholders.

STRATEGIC COMMUNICATIONS

• Identify opportunities to raise the profile of Agricultural Solutions in Asia Pacific and position the company as a thought leader in the industry via creation of new formats and/or participation in industry seminars and events, media interviews, opinion articles and advertising campaigns.
• Provision of strategic communications expertise and support to members of the senior leadership team to create and deliver compelling messages for key internal and external stakeholders across the region – including media events, key account customer meetings, industry events, and customer conferences.
• Active member of the Agricultural Solutions communications team in Asia Pacific, participates in select global calls and contributes to regional communications programs and activities. Liaise with global, regional, and country leaders to support the needs and interests of Asia Pacific and the Agricultural Solutions business respectively.
• Support crisis communication in coordination with relevant stakeholders. Prepare position papers, media responses as a part of issue management, and any incident/safety reactive messaging.

EXTERNAL COMMUNICATIONS

• Draft and review news releases and media pitches, prepare external communication materials in line with corporate and global one voice (incl. press releases and customer presentations), and coordinate media relations contacts for the Agricultural Solutions business across countries.
• Develop, steer, and implement global and regional communications projects that build the reputation of company.

Requirements:

• Minimum degree in communication, marketing, or other related field.
• Career history of at least 12 years with a minimum of 10 years in communications of a corporate environment. Experience of working a few years in an agency or in a regional responsibility is a plus.
• Working experience in a large multinational company with multiple stakeholders across various locations, experience in agriculture / chemical / bio-pharmaceutical industry a nice-to-have.
• High performing, mature and independent self-starter who has no issues rolling up sleeves to work without agency support and exemplifies accountability.
• Exceptional English language writing and editing skills - ideally as a native speaker. Ability to fluently communicate in a regional language is a plus.
• Knowledge in communication strategy/planning, crisis communication and branding.
• Hands-on working capabilities with content creation skills (Powerpoint, photo/video editing) and able to own the entire internal communications calendar, and self-manage projects such as monthly newsletters, quarterly executive communications and regional reports.
• Experience working closely with senior executives and diverse cultures. Amiable personality with strong interpersonal skills to influence country and global colleagues.
• Able to host, moderate, facilitate communication events with gusto.

LASALLE College of the Arts is the highest ranked specialist arts institution in Singapore and joint top in Southeast Asia for art and design (QS World University Rankings 2023). The College offers 35 Diploma, BA (Hons) and postgraduate programmes in arts and design. Its faculty comprises a community of award-winning artists, designers, educators and researchers, whose practice-led research sets LASALLE apart as an international centre of excellence. LASALLE is a founding member of the University of the Arts Singapore.

Senior Executive/Assistant Manager (Programme Administration)

The School of Design Communication is seeking a highly driven individual with a passion for the arts and arts education to join us as Senior Executive/Assistant Manager to provide programme administration support to academic staff, and administrative and secretarial support to the Dean of the Faculty of Design and Head of School. This position reports to the Dean and Head of School. Key responsibilities include but are not limited to the following:

• Provide programme administration support to academic staff to facilitate the delivery of learning and teaching which comprises timetabling, booking of rooms/teaching spaces, collating of data/results pertaining to assessments, surveys, audits etc.
• Organise faculty/programme meetings and provide secretarial support for all formal meetings and minutes taking.
• Coordinate Board of Examiners’ meetings/visits and assessments schedules.
• Assist in annual programme monitoring reports, programme semester report, and other faculty/school periodic reports which include student numbers and progression.
• Provide student support and act as a point of contact for parents and students pertaining to all matters related to programmes assigned.
• Track and monitor faculty budget.
• Liaise with Divisions on behalf of the Faculty/School in relation to institutional events such as Orientation, Open House and The LASALLE Show.
• Support continuous improvements by providing administrative support to the development and implementation of processes.
• Assist lecturers with administrative paperwork related to research projects and professional development.
• Provide project management support to the Faculty and Schools.

Requirements:

• Preferably a bachelor’s degree from an established university with at least three years of relevant administrative experience within a tertiary education environment. Those with at least five years or equivalent of experience will be considered for the Assistant Manager position.
• Good knowledge of processes and procedures in an administrative role preferably within the education sector, such as scheduling, budgeting, timetabling, coordinating and compilation of grades, administrative support to engage part-time teachers and visiting artists.
• Good organisation, administrative and project coordination/management skills.
• Good interpersonal, communication (written and spoken), organisational and analytical skills.
• Resourceful, meticulous, proactive and excellent follow-through.
• Ability to work independently within tight deadlines and with a high degree of accuracy and quality.
• Ability to work collaboratively in a cross-cultural environment, both within the team and with the various Faculties and Divisions across the College.
• Appreciation and knowledge of arts and culture, and interest in the development of young people through education are highly desirable.
• Proficient in Microsoft 365 and Google Workspace.

To apply:

Interested applicants are invited to apply directly at the LASALLE careers portal. Closing date is 20 February 2024 or until the position is filled. We regret that only shortlisted candidates will be notified.

Stoked is seeking a Workplace Design Manager with strong technical documentation skills and design with business acumen.

Job Responsibility:

*You will be responsible for the productivity and efficiency in timely delivery of design support services to client and to Stoked team;

*quality effectiveness of results through resource planning and solutioning;

*service orientation when interacting with client and team members,

*clear and timely communication;

*creavity resourcefulness and adaptability when managing competing service deliverables.

*Responsible for providing drawing documentation for project delivery and furniture program documentation and execution.

*Responsible for providing drawing documentation for project delivery and furniture program documentation and execution.

*Successful and timely delivery of drawings, furniture installation/removal and a firm grasp of standards and inventory levels is required.

Key duties:

* Ensure conceptualization, documentation and execution of design for innovative, sustainable spaces that meet customer needs and enhance customer image while adhering to prescribed schedule, budget and quality parameters.

* Consults and strategizes with clients on workplace planning and design

* Solutioning for identified gaps in workplace strategy and the built environment constructability

* Support facilities projects by providing recommendations, analysis and solutions related to furniture and furnishings, moves and signage

* Collaborate with Stoked teammates, service partners and clients to understand interdependencies and schedules to deliver results

* Manage program budget and control variances

* Furniture and Furnishings Program oversight to include:

* Refine and maintain standards documentation

* Provide reporting that is meaningful and useful

* Inventory level management

* Produce facility drawings in various formats and media to include AutoCAD,Adobe and others

* Review design documents by others for standards compliance

* Benchmark best practices in office facilities planning

* Contribute to the account's innovation platform

* Consult and strategizes with clients on workplace planning and design

* Solution for identified gaps in workplace strategy and the built environment

Job Requirements:

* 5+ Years' experience in a similar role in a corporate setting

* Project Management experience in a large, complex environment

* REVIT (Building Information Modeling Software) is a plus

* CADD (Computer-Aided Design and Drafting) is a must

* Sketchup

Role:Project Manager

JD:

• Manage the end to end on-boarding of clients in accordance with the Project Governance, Methods, competencies and chance management frameworks
• Project definition and business case development (scope, objectives, dependencies, costs, assumptions, acceptance criteria, issues and risks) and approvals
• Provide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes ?)
• 8+ relevant experience in charge management or migration projects

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

We have an exciting opportunity for a Talent Acquisition Manager to join our Corporate People & Culture department (P&C). The Talent Acquisition Manager is responsible for contributing to the development and leading the local Talent Acquisition Strategy for Four Seasons APAC Corporate Office. This involves strong partnership with the global Talent Acquisition Centre of Excellence in addition to partnering with Corporate P&C Managers and Hotels to actively lead Executive Recruitment, enable Talent Acquisition effectiveness, and support Talent Acquisition governance.

This is an individual contributor role that works in a Hybrid working style, which will require 3 days per week in the Four Seasons Corporate Office located at Tourism Court, 1 Orchard Spring Lane #04-01, Singapore 247729, #LI-Hybrid.

Key Responsibilities

Executive Recruitment

Enable an exceptional candidate experience through full-cycle recruitment support and hiring manager enablement connecting top talent with Four Seasons:

· Executive Search, and recruitment support of APAC Planning Committee (source-interview).

· Build and manage regional talent pipeline.

· Support APAC Corporate Office recruitment.

Regional Talent Acquisition Leadership

Partner with Global Talent Acquisition and APAC Regional Leadership to lead regional Talent Acquisition Strategy:

· Act as the local subject matter expect for Talent Acquisition to enable best practices.

· Build and lead Regional TA Community.

· Lead TA Regional communications.

· Provide recruitment strategy planning, support, and training for new hotel openings, and new talent acquisition hires.

· Manage Talent Acquisition executive reporting activities and provides meaningful dashboard reporting and insights to leadership.

· Advance diverse attraction and recruitment strategies and partnerships to support Four Seasons Diversity, Inclusion, and Belonging (DIB) journey.

· Recommend, and manage local third party vendors, headhunters, search firm, agency partners and job board partners and contracts.

· Manage area international recruitment strategy and partnerships.

Campus Relations & Early in Career Programs

Execute a competitive campus recruiting strategy that ensures Four Seasons continues to attract and hire the best early in career talent:

· Operate as the central contact for APAC post-secondary institutions, and programs. Represent Four Seasons at partnership events.

· Manage regional campus recruitment budget, logistics, and events.

· Establish, expand, and nurture diverse partnerships, and develop talent pipeline.

· Manage the full cycle recruitment strategy and process for Four Seasons early talent pipeline (MIT, Internship, and Corporate EIC programming).

· Oversee the EIC program experience, talent review, and post program placement management.

Employer Brand and Recruitment Marketing

Sustain a vibrant employer brand presence that engages and motivates the best talent in the marketplace to join Four Seasons:

· Manage APAC employer brand channels.

· Support APAC property employer brand presence, recruitment marketing, and paid and owned media channels, and area campaigns.

· Educate, inform and drive employee brand ambassadorship, to ensure a fulsome authentic representation of Four Seasons as a company, and as individual locations.

Talent Acquisition Technology

Support the APAC region in training and managing of Talent Acquisition technology:

· Subject matter expert, and training specialist for applicant tracking system (Workday,) candidate relationship management system (Phenom People,) LinkedIn Recruiter, and Microsoft Bookings.

· Manage and audit property usage for effectiveness, efficiency, and compliance.

· Track, and report data relevant metrics and KPIs.

Education and Experience

· Bachelor's Degree; in Business, Hospitality, or Human Resources preferred.

· 5+ years of experience in talent acquisition; preference for experience in luxury service industry; and/or hospitality.

· Regional, Corporate, or ‘above- property’ experience.

· Senior Leadership executive search and recruitment experience.

· Experience with Four Seasons TA Technology: Workday, Phenom People, MS Bookings, and LinkedIn an asset.

Travel: 10% - 20%.

Key Behaviour Competencies

· Strong interpersonal skills: develops strong relationships across all functions and management levels, generating continuous collaboration, iteration, and input from others.

· Highly Strategic: easily navigates between the development long-term strategy and short-term tactical needs required to deliver strategic goals.

· Analytical: employs both quantitative and qualitative insights to identify needs and recommend solutions in a complex landscape with competing demands.

· Talent acquisition expert: has a foundational background and skill level in TA strategy and has proven regional or enterprise success in the talent acquisition discipline; including employer brand and recruitment marketing, attraction, candidate management, partnership strategies, campus relations, and talent acquisition technology.

· Excellent Project Manager: Expertise in implementing life cycle projects across complex stakeholders (analysis, planning, design, development, ROI measurement).

· Proactive self-starter: delivers results while managing multiple priorities with lean resources in a dynamic and ever-changing environment; resilient and can operate autonomously.

· Excellent communicator: Highly skilled in all modes of communication, engaging facilitation practices and skills.

· Customer Service Excellence: anticipates stakeholder needs, and partners with high response and high engagement.

FOOD OUTLET MANAGER

• Administer purchasing and receiving procedures.
• Analyse service quality and customer satisfaction.
• Conduct staff performance assessment process.
• Contribute to innovation process within own scope of work in the business unit.
• Facilitate compliance with legislative and regulatory requirements.
• Foster service innovation.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage food and beverage operations.
• Manage guest service.
• Manage site/outlet and equipment maintenance.
• Manage the customer experience.
• Manage training.
• Monitor income and expenses.
• Optimise workforce for service excellence.