Job Responsibilities:

• Plan, coordinate, and oversee carpentry installation projects from initiation to completion

• Collaborate with clients and subcontractors to ensure project requirements are met

• Conduct site visits and assessments to determine project scope, timeline, and resource requirements

• Develop detailed project plans, schedules, and budgets

• Procure materials, equipment, and subcontractor services necessary for project execution

• Manage project teams, including carpenters, laborers, and subcontractors, to ensure work is completed on time and within budget

• Monitor project progress and performance, identifying and addressing any issues or delays promptly

• Ensure compliance with safety regulations and company policies throughout the project lifecycle

• Communicate effectively with stakeholders, providing regular updates and addressing any concerns or questions

• Oversee quality control and inspection processes to maintain high standards of workmanship

• Interpret blueprints and construction plans to meet project specifications

• Measure, cut, shape, assemble, and join materials (wood, fiberglass, drywall, etc.) according to requirements

• Install structures and fixtures such as windows, doors, cabinets, molding, and hardware

• Follow safety guidelines and maintain a clean and organized work environment

Job Requirements:

• Proven experience as a project manager in carpentry and renovation works

• Strong knowledge of carpentry techniques, materials, and equipment

• Excellent leadership, communication, and interpersonal skills

• Ability to manage multiple projects simultaneously and prioritize tasks effectively

• Attention to detail and problem-solving abilities

• Understanding of building codes, regulations, and safety standards

• Proficient in using hand and power tools

• Ability to read and interpret technical documents and drawings

• Strong attention to detail and accuracy

Responsibilities

Project Planning and Coordination:

Collaborate with the project management team to develop project plans, timelines, and budgets for HVAC projects.

Ensure compliance with project specifications, codes, and industry standards.

Coordinate and schedule project activities, subcontractors, and resources effectively.

Design Review and Analysis:

Review HVAC system design drawings and specifications to identify potential issues or improvements.

Perform engineering calculations and simulations to optimize system performance.

Provide input and technical guidance during the design phase.

Material Procurement and Vendor Management:

Assist in the procurement of HVAC materials and equipment.

Evaluate and select vendors and suppliers based on cost, quality, and reliability.

Maintain strong vendor relationships and ensure timely deliveries.

Quality Control and Inspection:

Implement quality control processes to ensure HVAC systems meet project requirements.

Conduct regular site inspections to verify workmanship and compliance.

Identify and address any deviations from project standards.

Documentation and Reporting:

Maintain accurate project documentation, including drawings, change orders, and progress reports.

Prepare and submit regular project status reports to the project management team.

Document and address any project-related issues or disputes.

Safety and Compliance:

Ensure that all HVAC installations comply with safety regulations and industry standards.

Promote a culture of safety among project team members and subcontractors.

Conduct safety audits and address any safety concerns promptly.

Client Communication:

Act as a primary point of contact for clients regarding HVAC project updates and inquiries.

Address client concerns and seek opportunities for additional services.

Budget and Cost Control:

Monitor project budgets and expenditures to ensure they align with project plans.

Identify cost-saving opportunities and implement cost control measures.

Qualifications

Bachelor's degree in Mechanical Engineering or related field.

1-2 years of experience in HVAC engineering and project management.

Strong knowledge of HVAC systems, design principles, and industry best practices.

Proficiency in AutoCAD, HVAC design software, and project management tools.

Excellent communication, leadership, and teamwork skills.

5.5 days /week

Mon - Fri : 0830 to 1730 hrs

Sat : 0830 to 1230 hrs

Job Responsibilities :

1. Drive light-duty trucks or vans to load goods from where to where.
2. Ensure the safety and integrity of goods during transportation by taking necessary protective measures to prevent damage or loss of goods.
3. Adhere to traffic regulations and company-established transportation policies, ensure safe driving, and cooperate with traffic control authorities when necessary.
4. Conduct regular vehicle inspections and maintenance to ensure vehicles are in good working condition, promptly report any malfunctions or repairs needed.
5. Maintain effective communication with customers and internal teams, provide timely updates on goods transportation status, and address customer needs and issues.
6. Adhere to the company's work schedule and perform additional job tasks as required to ensure timely delivery of goods.

Job Description & Requirements

Job Description:

· Assist Project Manager

· Oversee the direction of the project, ensure compliance of specifications and requirements

· Responsible for general on site technical and engineering matters

· Liaise with Sub-Contractors & Consultants, Client and other stakeholders

· checking and preparing site reports, designs and drawings

· maintaining quality control procedures

· Overall projects planning, scheduling, monitoring and updating to meet targets.

· Ensuring & assessing site safety to minimising risk

· Other adhoc assigned

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,000.00 - $3,600.00

About Us

TSL Media Group is Singapore’s leading data-driven and content-led media tech collective. The Group has a team of over 200 staff and is home to some of the most well-loved media brands in the region, such as TheSmartLocal, Must Share News and Eatbook. Driven by a mission to connect the world through a hyperlocal lens, TSL Media Group has an annual viewership of over 200 million pageviews and 200 million video views across all of its websites and social media platforms. For more information, visit https://tslmedia.sg/

About the role

This is a role for someone who is a hunter and hungry for new business success. We are also looking for individual to maintain relationships with our existing clients as we expand. The business segment will be assigned based on your experience and the network that you bring.

What you will do

• Source & prospect potential brands through different communication channels that could work for the company.
• Personal KPI 16 Meetings (part-time), 8 Quotations (part-time), 2 Signed Deals Monthly, during your internship period.
• Craft proposals with suggested strategies and directions for potential brand collaborations.
• Prepare campaign agreements/invoices for brands.
• Be involved in company’s meetings and maybe be required to take part in company’s events.
• Assist in strategist campaign ideation, content planning and executions regarding social media and video production.
• You may also be assigned to different tasks to support your learning and exposure period during your tenure with the company, based on skills set and/or as deemed necessary on your direct superior’s discretion.
• To perform ad hoc duties as assigned.

The successful candidate should have:

• Excellent understanding of new media, digital publishing, content and social media industry
• Strong negotiator with a commercial mindset.
• Outstanding verbal and written communication skills
• Team spirit and ease in building strong professional relationships.
• Great people skills and strong analytical and problem-solving abilities

YOUR ROLE

You will play Active role in Asia Pacific (except China) Region Business management team to

• Drive change management and operations in the region for Customer Demand business process.
• Support operational excellence of Sales & Marketing teams in the Region through Deep Understanding, Collaborative and Innovative approach.

JOB DECRIPTION

• Facilitate Change management in the region related to Corporate/Local initiatives in the domain of Sales & Marketing and represent the region Effectively in global process-design workgroups (for the process under responsibility).
• Responsible for maintaining consistency between steps of the complete cycle from Customer-Demand-Forecast to Revenue Targets considering various steps of Supply-Chain.
• Working with cross-functional stakeholders as Sales and Marketing Teams, Demand Planning, Supply-Chain, Information Technology or other related ST verticals.
• Ensure smooth business process operations & efficient work practices in Customer service, Sales and Marketing operations.

PROFILE

• Degree in Business management / Information Systems with at least 8 years’ working experience in multi-cultural environment.
• Proven record of deep understanding and analyzing complex business processes and associated analytics.
• Effective Communication and Negotiation skills with flexibility to travel in the region.
• Past experience preferred in forecasting, or a planning role with a particular emphasis on demand, inventory planning, analysis, and modeling.
• Business understanding of market and customer landscape for automotive/or industrial /or distribution channels in a semiconductor company.
• Exposure / experience in one of Customer Demand-Forecasting / Supply-Chain / Integrated-Business-Planning processes will be an added advantage.

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Job duties:

• Lead and spearhead the operation and execution of project from inception development Phase to manufacturing start up to site installation to completion of project.
• Lead the project and facilitate coordination with client, architect, consultant and NSC.
• Monitor the site progress with site manager/coordinator/supervisor
• Develop project schedule
• Attend site meeting or progress meeting with client/architect/designer/consultant together with site project team.
• Handle all correspondences/documentation and prepare reports(emails, site progress report weekly update project schedule, etc.)
• Monitor and manage approved project budget by management and provide value engineering to work scope and materials
• Manage and resolve design and technical issues with site manager/coordinator/supervisor/Factory manager.
• Plan and schedule project timelines
• Implement and manage project changes and interventions to achieve project outputs
• Provide direction and support to project team
• Quality assurance
• Constantly monitor and report on progress of the project to management
• Present reports defining project progress, problems and solutions (submit weekly site progress report to management)
• Monitor and manage rectification works.
• Establish progressive and finalized final claim to clients for each completed projects
• Participate in ad-hoc projects and other duties when required
• Evaluate and approve sub-contractors/suppliers claim and recommend appropriate payments

Job requirements:
• At least 15 years work experience in commercial / office fit-out.
• Have a passion for Interior Design
• Experience in ID projects
• Knowledge of both theoretical and practical aspects of architectural, building, and mechanical and electrical works
• Proven experience in managing site work and managing a project team
• Proven experience in people management and problem-solving skills
• Versatile and creative problem solver.

YOUR ROLE

Active role in Asia Pacific (except China) Region Business management team to oversee the Demand Planning Process with the aim to create a reliable, unbiased unconstrained demand plan on a specific horizon and perimeter

JOB DECRIPTION

• Contribute to create the unconstrained demand plan on a specific perimeter and horizon
• Use forecast accuracy metrics to draw insights and make recommendations on forecasting modes mix optimization
• Identify biases in forecasting methods (Stat Forecast, Delfor, Backlog, etc.) and engage stakeholders to drive continuous improvements actions (Sales Org., Data Science Team)
• Develop a strong understanding of demand drivers on the short term (Demand Sensing) by continuously collaborating with market, customer, and product experts and identifying relevant data sources
• Perform week over week variance analysis and document key assumptions
• Continuously monitor forecast accuracy metrics to draw insights and make recommendations on forecasting modes performance and mix optimization
• Challenge structural root causes pertaining to each forecasting methods using data analytics : Delfor bias, Backlog volatility or coverage within frozen window, biz model applicability, etc.
• Work with Data Science team to guide the development of explorative analytics and statistical forecast models (e.g., providing clear targets, identifying potential drivers/biases)
• Interface with Sales Unit in the region and Group/Central Supply chain team to analyze gaps at executional level vs plan (forecast did not materialize, unconstrained demand not fully served, etc. )

PROFILE

• Excellent analytical skills, ability to synthesize information, understand big picture and present logical recommendations.
• Strong communication and interpersonal skills essential to effectively interact with all teams, areas and levels of business affecting the demand process
• Ability to deliver work in a fast-paced environment with urgency.
• Experienced with Excel and Power BI
• Business understanding of market and customer landscape for automotive/or industrial /or distribution channels in a semiconductor company
• Understanding of IT systems and infrastructure
• Past experience preferred in forecasting, or a planning role with a particular emphasis on demand, inventory planning, analysis, and modeling

Position Title: Executive/Senior Executive, Marketing and Student Recruitment

Contract Type: 3-Year Contract (Renewable)

Remuneration (Range): S$2,700 – S$3,800

Location: Capital College of the Arts, Management, and Technology (CCAMT), Singapore

Capital College of The Arts, Management, and Technology (CCAMT) in Singapore is seeking a Manager for Marketing and Student Recruitment. This role is central to expanding our international presence and attracting students from key regions including China, India, Taiwan, Hong Kong, Japan, and Southeast Asia. The ideal candidate will have a strategic mindset, strong relationship-building skills, and a track record in international student recruitment.

About Us: Founded in 2013, CCAMT has grown to a comprehensive higher education institution offering courses across the arts, management, and technology. In 2020, we expanded our curriculum to reflect our diverse academic offerings and rebranded to our current name.

Our Programs: We offer 10 approved programs, including:

• Certificate in Foundation Studies
• Diploma and Advanced Diploma in Arts Management, Design, Digital Design, Dance, Digital Entrepreneurship and eCommerce Management, Musical Theater, Music Performance, and Visual Arts
• Advanced Diploma in Visual Arts (Photography and Digital Media)

Key Responsibilities:

• Support the implementation of marketing and recruitment strategies to attract international students.
• Assist in coordinating with student recruitment agents and maintaining productive relationships.
• Participate in market research to gather insights on student recruitment trends and opportunities.
• Contribute to the execution of marketing campaigns, with a focus on digital marketing efforts.
• Support collaborative initiatives with academic and administrative teams to enhance student recruitment processes.
• Help in tracking and reporting on the effectiveness of marketing and recruitment activities.

Educational Qualification and Experience:

• Diploma or Bachelor’s degree in Marketing, Business Administration, International Relations, or related fields.
• 1-2 years of experience in marketing, student recruitment, or related roles, preferably in an educational context.
• Good understanding of the higher education sector and international student markets.

Skills and Competencies:

• Effective communication and interpersonal skills for engaging with diverse audiences.
• Proficient skills in using Google Workspace and Office 365.
• Familiarity with digital marketing tools and social media platforms.
• Organizational skills and the ability to support multiple projects under tight deadlines.
• Team player with a positive attitude and willingness to learn and adapt.
• Fluent in English; being bilingual is advantageous
• Basic analytical skills for assisting in market analysis and strategy development.

Additional Considerations:

The position may involve occasional travel and flexible working hours to engage with international partners and markets. CCAMT is committed to offering a supportive and vibrant work environment.

Application Process:

We welcome applications from individuals passionate about education and international student engagement. Please send your cover letter, resume, and references to [email protected].

Only shortlisted candidates will be contacted.

Shortlisted candidates will need to complete a task to ascertain competencies and skills, as part of the interview process.

Capital College of the Arts, Management, and Technology is dedicated to fostering a diverse and inclusive workplace and is an equal opportunity employer.

• Responsible for teaching business studies subject to the students.
• Develop lesson plans in line with curriculum objectives.
• Present lessons that cater to the needs of all the students within the class.
• Checking of notebook, preparing worksheets, setting question papers.
• Conducting practical lessons.
• Supervising and grading examinations, and, at the end of the semester or year, grading each student.
• Handling other duties related to subject according to requirement of the School.

Business Development Manger Responsibilities:

Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Requirements and skills:

Proven working experience as a business development manager, sales executive or a relevant role

Proven sales track record

Experience in customer support is a plus

Proficiency in MS Office and CRM software (e.g. Salesforce)

Proficiency in English

Market knowledge

Communication and negotiation skills

Ability to build rapport

Time management and planning skills

BSc/BA in business administration, sales or relevant field

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Our ideal applicant has direct channel marketing experience, and project execution and networking skills. Highly desired is a mix of strategic planning aided by proactive self-aided research around vendor product/program offerings, data-driven decision making, effective ROI measurement of programs and communications, collaborating with the business, growing relationships both internal and external (vendor) with a view to growing the opportunities, quick problem-solving techniques, and always doing the right thing- staying compliant.

Responsibilities:

• Develop channel-specific marketing campaigns and events with a data-driven mindset, articulating clear Marketing ROI through effective marketing. Basic understanding and use of ELOQUA is a must
• Maintain strategic relationships with existing vendors and channel partners, with a view to grow our “Marketing Services” portfolio
• Partner with the company’s strategically assigned vendors to drive brand, product awareness, and growth
• Drive channel sales and increase market shares through effective and modern marketing to increase the visibility of our products.
• Drive end user and channel marketing - Search out new channel partnership opportunities to help drive business growth. Explore various agency collaborations where applies
• Drive partner- and end-customer-driven integrated events and roadshows, both digital or face-to-face where applied, with all necessary marketing levers that enrich event experiences and work with necessary regionally aligned resources from ideation to execution. Identify agreed success KPIs and follow thru successful execution. This needs strong collaboration and execution skills working with Product Managers and vendors, leading with modern marketing techniques and technologies where applicable
• Working with the Intelligent Digital Marketing (IDM) team, develop end-user Marketing Campaigns, primarily digital, to increase influence with end-customers, generating the intent base for specific campaigns
• To participate in the Marketing Qualified Leads (MQLs) generated by the campaign
• Maintain a pipeline of approved and funded projects towards the P&L Measurements
• Using business intelligence data and to track effectiveness and identify new opportunities or strategies
• Xvantage: lead program management standpoint working with digital lead and various regional counterparts towards launch and execution strategies defining growth. A thorough understanding of Xvantage and articulating the value proposition externally is important (Training will be provided)
• Work with relevant departments to produce high-quality marketing material for promotions and product launches
• Modernize marketing through digital and new-age marketing techniques.
• Assist with resource and budget optimization before all necessary executions; timely and proactive call out of gaps and recommendations along the journey towards effective closures
• Assigned added responsibilities not limited to, but particularly, the health of our SG- Marketing performance and data-driven recommendations by an individual

Requirements and Qualifications:

• Bachelor's degree in marketing or a related field. Degree in marketing a plus
• Direct channel marketing experience (8-10 years preferred); though leader in Tech is a plus.
• Speed in execution, rolling up your sleeves where needed, working collaboratively with the team in many instances
• Strong digital Marketing skills that drive our key evolving platform initiatives, generating reach and eventual revenue/profit
• Always willing to research and experiment. Eg. Xvantage
• Digital and modern marketing experience a must
• Strong networking and communication skills
• Additional duties may be applicable, such as overseeing the financial well-being of the marketing department.

Job Responsibilities:

• Marketing of our franchise products to customers in ASEAN.
• Work closely with our supplier to fully understand their product portfolio and their technological competitive advantages.
• Proactively develop new business markets segment and increase market share.

Job Requirements:

• Diploma/Degree in Electronics or Electrical Engineering
• Excellent interpersonal, communication and presentation skills
• Good analytical skill, highly motivated and result oriented
• Overseas travel is required
• Capable of performing in a high pace environment

In house security Officers (day shift) needed in Toa Payoh condominum. Full CPF and benefits, salary up to 2.9k

We’re a world-leading smart mobility SaaS tech company with over 1.8 million active users. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology.

Are you curious, innovative and passionate? Do you take ownership, embrace challenges, and love problem-solving?

We’re looking for an Embedded Software Engineer who will help us continue to build industry disruptive tech products and revolutionise the way our customers use technology.

You want to:

• Develop embedded applications both with and without Operating Systems
• Migrate embedded solutions to Linux and other RTOS
• Develop communications systems, systems on chips (SoC), cameras, sensors, and image processing

You have:

• Strong experience into embedded Linux development
• Familiarity with low level programming
• Experience with GSM products required
• Experience with Communications, RF products is desired
• Excellent C/C++ experience and Assembly knowledge
• AVR, Keil ARM Cortex experience beneficial
• Embedded software development
• Linux knowledge required
• TCP/IP experience Beneficial
• Proven ability to multitask
• Ability and willingness to learn
• Good attention to detail, an ability to assimilate, sort and aggregate complex information quickly

As an Institution Business Analyst, your role will be to support the facilities under the cluster in strategic planning, integration, data analytics and developing new innovations in enabling technology to support hospital operations with people management.

Roles and Responsibilities:

Strategic direction

• Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity and strategic direction
• Support Institution Director in strategic IT planning and management that will address both cluster and institution’s imperatives and be aligned with national HIT directions
• Enable and drive innovation and process improvement in institution and cluster's projects to steer towards transformational change for better outcome

Workplan budgeting

• Collaborate with GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate into the workplan
• Input on high level pre-project assessment and feasibility studies to program
• Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment
• Evaluate and prioritise cluster-specific projects for implementation to finalise projects for the work plan

Oversee project approval and delivery

• Manage stakeholders to obtain approval for projects from users
• Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan
• Review risks to ensure that projects are completed on time, meeting requirements and within budget
• Conduct prioritization of projects in work plan and adhoc projects
• Oversee KTLO operations in institution to ensure that SLAs are met
• Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams
• Manage vendors contracted for project delivery or KTLO operations together with program teams

People Management

• Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions
• Determine resource allocation matters such as headcount, location deployment of project teams
• Foster better cooperation, communication, knowledge transfers and competency development amongst cluster, institutions and delivery teams
• Provide supervision to delivery resources dedicated to clusters, which includes providing day to day directions of tasks, review and approval of administrative claims and leave approval

Cluster and Institution Outcomes and KPIs

• Formalise SLAs with cluster and institution users
• Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO
• Track KPIs and ensure compliance with target ratings
• Oversee and manage cluster and institution IT audits
• Participate in cluster and institution IT governance, workgroups, hospital operations and project steering committees
• Oversee set-up / participate in cluster / national exercises (e.g. BCP, JCI, DR exercise/ mass casualty/ emergency planning)
• Review relevant cluster policies and procedures (e.g. research data policies)

Qualifications/ Requirements:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• At least 5-7 years of relevant working experience
• Able to write approval / project funding paper for submission
• CITPM / PMP certification will be an added advantage
• Excellent problem solving skills with good written/communication and interpersonal skills
• Possess strong organisational and customer service skills and able to lead and work with cross functional teams
• Experience in healthcare industry is an added advantage

Responsibilities:

• Define strategy and implement the plan to coordinate and aggregate demand across all Public Healthcare Institution (PHI) through internal and external forums.
• Scan industry and landscape for promising new areas in AI solutions based on MOH’s defined strategic objectives & thematic areas
• Engage users on new tech & pilot explorations, and manage the pilot lifecycle.
• Work with multiple stakeholders to identify, scope and support the implementation of POC, POV, pilot innovation projects, and manage and track life-cycle of innovation projects at each of the Explore, MVP, POC, POV and Scaling stage.
• Share knowledge and information on use cases and work with the funding agencies to identify and evaluate collaborators/providers that offer potential solutions that best suit the needs of users.
• Coordinate and communicate with the funding agencies (if applicable) whose investment and grant objectives are relevant to the potential solution at the POC or MVP stages.
• Participate as internal review and/or evaluation panelists during the screening and selection process as deemed appropriate by department/division.
• Manage AI and tech programmes, track and report to senior management / programme office and retain engagement with the stakeholders throughout the innovation life cycle.

Requirements / Qualifications

• Preferably 10 years’ experience and have hands-on experience in project management, client management of medium to large-scale projects, including innovation projects.
• Strong interpersonal skills with the ability to work with different groups of stakeholders.
• Possess leadership qualities.
• Experience in the healthcare industry or experience in developing different types of incubation programs for startups would also be an added advantage.
• Degree in Computer Science, Computer Engineering, Data Science or equivalent.

Responsibility

• Troubleshoot and resolve technical issues related to hardware, software, and networking
• Install and configure hardware and software applications
• Monitor and maintain Cartrack application and systems to ensure their smooth functioning
• Document technical procedures, user manuals, and FAQs
• Provide technical support for any IT related matters or issue
• Train users on the use of Cartrack applications and hardware
• Continuously update technical knowledge and skills

Requirements

• Minimum Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline
• Entry level are welcome to apply
• Experience with command line interface (CLI): Bash, Powersell, ect would be an advantage
• Experience with embedded systems would be highly advantageous
• Must have a pleasant personality with high levels of motivation and enthusiasm
• Ability to work independently and as part of a team
• Willingness to work outside regular business hours as required

• Monday to Friday, Office hours
• No experience welcome to apply!
• Commission for upselling (Ad-hoc)

Responsibility

• Handle enquiries via emails, inbound and outbound calls
• Maintaining a positive, empathetic, and professional attitude toward customers always.
• Explain the different applications on our platform to customers and enhance Cartrack’s position as the technology partner of choice.
• Train customers on how to derive the most value from our Software-as-a-Service platform.
• Ensure customer satisfaction and provide professional customer support.
• Acknowledge and resolve customer complaints, whilst ensuring they are always in the loop.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Providing feedback on the efficiency of the customer service process.
• Identify opportunities to upsell additional services and or Cartrack's software applications to clients.

Requirements

• Diploma/Bachelor Degree in any field with outstanding academic performance or equivalent industry experience
• Minimum 3 years of customer service experiences.
• Proficient in English.
• Tech-savvy and computer literate.
• Excellent communication and interpersonal skills.
• Hands-on and a positive attitude.
• Team player with a high level of energy and able to work independently.

• Provide administrative support to a manager, a team/department or the wider office
• Handle day-to-day tasks and support with the smooth running of operations in the office
• Any other ad-hoc duties

Working hours

• 2-3 weekdays (9 am - 6pm)

Key Goals and Performance Expectations:

Located in our Singapore Office, the core goal of the Business Operations Manager is to ensure key operational requirements are processed effectively to meet customer contract needs and commitments. It is responsible for generation of dynamic contracts, routing contracts for approvals and signatures, processing all customer contracts from order entry to product delivery, managing vendor relationships. You should be proficient with products, services, and legal terms and conditions associated with Company business processes.

Reporting to the APAC Managing Director, the incumbent should be adept in communication with every functional area and work diligently through the respective systems. This position requires exceptional technical and behavioral competence in managing contracts as well as, providing sales with excellent administrative support.

Key Stakeholders for this role are MD APAC, Area VP North Asia, Regional Director Sales Southeast Asia.

Key Requirements

· Process orders by generating purchase orders, pick tickets and coordinating hardware delivery to customer sites on time

· Identify the best suppliers, and negotiate advantageous pricing, terms for Agilysys APAC

· Manage hardware vendor relationships and hold vendors accountable for delivery

· Lead procurement process and ensure timely acquisition of Hardware

· Able to negotiate on a regular basis with hardware vendors to ensure best pricing

· You will run negotiations with strategic suppliers; conduct quarterly vendor business reviews

· Manage day-to-day supplier operational issues and meet project deadlines

· Proactively collaborate with Operations team, CPQ support team and IT Systems group to ensure Sales Team can use systems and processes to complete their tasks

· Use BI tools to generate management reports (Salesforce, Sisense)

· Occasional customer communication to discuss proposed contract changes

· Prepare, process and review customer agreements, to ensure compliance with company policies and practices.

· Assisting Sales team members in the compiling of proposals via cloud-based quoting tool and queries

· Issue ad hoc quotes as and when required by Sales Team

· Ensure reasonable/agreed upon payment terms are applied to quotes created

· Working with Suppliers on delivery queries, quotes and delivery timelines

· Provide assistance and support with general day to day queries from Sales team

· Working with US counterparts on price changes and CPQ admin

· Provide co-ordination and assistance in delivery of Trade Events and logistics

· Develop an in-depth level of understanding of Agilysys Product Suite

· Other duties and functions as assigned

Job Requirements:

· Degree qualified with minimum 5+ years of experience preparing and administering contracts

· 5+ years of experience working within a sales organization or supporting sales role.

· Previous client support experience

· Working knowledge of Salesforce and/or NetSuite software solutions.

· Previous experience of developed solutions for the hospitality space and/or point of sale software and solutions.

· Strong analytical and quantitative skills

· This position requires exceptional technical and behavioral competence in managing contracts as well as, providing sales with excellent administrative support.

· Strong project tracking and scheduling skills

· Strong skills in MS Office (Word, Excel, Outlook).

· The ability to prioritize projects and manage multiple tasks

· Good written and verbal communication skills

· Meticulous and able to work independently as well as in a team

· Strong math aptitude with attention to detail

· Strong multi-tasking skills, flexible to respond to rapidly changing, dynamic processes and demands.

· Strong skills to effectively prioritize based on critical and urgent needs.

· Extraordinary interpersonal skills

· Excellent verbal and written communications skills, in English and Mandarin

· Must be eligible to live and work in Singapore

We are actively seeking an accomplished Project Manager to join us. Sproud is a Singapore based media company that creates Learning Experience Design (LXD) content products and solutions. The successful candidate will lead projects focused on creating innovative educational content with a distinct emphasis on achieving defined learning outcomes. The role involves overseeing a spectrum of mediums, including live shoots, animation, and game development, all geared towards enriching and impactful educational experiences. You will oversee teams each specializing in their own verticals that will work together to see projects through with you.

Responsibilities:

1. Learning Outcome-Centric Project Management:Drive projects with a dedicated focus on achieving specific learning outcomes, ensuring alignment with educational objectives.
   Collaborate with instructional designers to translate educational goals into effective project plans.
2. Client Collaboration:Act as the primary liaison between the agency and clients, understanding their educational objectives and translating them into impactful content.
   Foster collaborative relationships with clients to ensure satisfaction and alignment with project-based learning goals.
3. Cross-functional Team Leadership:Lead cross-functional teams comprising instructional designers, creative professionals, animators, live production crews, and game developers.
   Ensure effective communication and collaboration to deliver projects that meet both educational and creative standards.
4. Quality Assurance in Educational Content:Implement robust quality control measures to ensure the delivery of educational content that aligns with learning objectives and industry standards.
   Conduct thorough reviews and evaluations to guarantee the effectiveness of learning experiences.
5. Innovative Project Solutions:Drive innovation in project solutions, exploring new technologies and methodologies to enhance learning experiences.
   Collaborate with internal teams to implement cutting-edge approaches in animation, live shoots, and game development for educational purposes.
6. Resource Allocation and Budget Management:Efficiently allocate resources, including talent and technology, to meet project requirements.
   Manage project budgets, ensuring financial goals are met while maintaining the highest quality standards in content creation.
7. Timeline Adherence:Develop and manage project timelines, ensuring milestones are achieved within established deadlines.
   Address any delays promptly and communicate revised timelines to clients and internal teams, keeping a strong focus on meeting delivery schedules.

Requirements:

• Bachelor's degree in Learning Design, Education, Project Management, or a related field.
• Proven experience as a Project Manager, bonus if in developing educational content with measurable learning outcomes.
• Familiarity with various project management methodologies tailored to the context of LXD projects would be preferred
• Excellent communication skills, with the ability to articulate educational concepts to diverse audiences
• Strong leadership and interpersonal skills, fostering collaboration and creativity in the pursuit of developing creative, unconventional and engaging content that delivers an effective learning outcome

We encourage applicants to visit our company Linkedin page linkedin.com/company/sproudasia to better understand our company's updated business direction and work culture.

Roles & responsibilities:

Project Delivery
• manages the respective projects in terms of planning the detailed strategy, objectives, policies and funding.
• performs detail domain analysis and derive key insights for further planning of work streams to achieve the project's desired outcomes.
• able to see interconnections, anticipate operational issues across all parts of the projects and develop creative strategies to address them.
• He/she is an articulate and influential communicator to both internal and external stakeholders and is able to work well in a team environment.
• builds partnership with internal and external stakeholders.
• Able to garner stakeholders’ expectations and devise management strategy
• Performs secretariat roles in communicating project objectives and progress at key junctures to business stakeholders.
• Analyses in detail the domain landscape and user behaviour to distil insights for a strategy to bridge the gap and achieve the project's outcomes.
• Develops the detailed strategy framework, roadmap, pricing and launch strategies (where relevant) and financial projections for the necessary funding request.
• Manages and improves the project.
• Monitors project execution (high level outcomes).
• Analyses domain and market competitive conditions (if any) that would impact the programme.
• Coordinates with other Synapxe staff planners to assess impact of other project changes that may affect the team's projects.
• Generates innovative ideas to enhance the project's components such as a product improvement to meet anticipated user demands.
• Works with delivery team to forecast and anticipate project needs or challenges beyond the current defined workstreams and funding time line.
• He/She puts up additional funding request in response to changes to strategy or product requirements.

Service Operations
• Ensures the delivery and optimization of operational processes and procedures for maximum efficiency while maintaining quality standard.
• Responsible in the implementation of new processes and procedures and is a subject matter expert in technology and/or business domain. The focus is to improve customer experiences and system resiliency.
• He/She is expected to have broad experience in the recovery of service health issues impacting service performance.
• Possesses good leadership skills covering planning and management as well as to drive the Service Operations Team.
• Able to develop and present proposal to seek approval and secure funds for Initiatives and has a strong ability to ensure compliance to policy and procedures.
• Manages team / multiple work streams and develop plans to deliver IT Support and Operations.
• Serves as Subject Matter Expert and drive organizational capability to effectively apply service operations and maintenance framework.
• Able to recommends approaches to improve efficient and quality of service operations.
• Develops blueprints for operational support material for disciplines of applications are concise and complete. Covering (internal security and technology standards)
• Able to validates and tracks applications with blueprints, drive adoption and address challenges to adoption.
• Handle planning of the budget and resources needed to fulfil Service Operations Activities.

Requirements/Qualifications:

• Degree in Computer Science, Computer Engineering or equivalent with 8-10 years of relevant experience in project management and service operation (Applications)
• Successful track record in Project Management, User and Vendor Management and leading large-scale projects.
• Successful track record in Service Operations Management.
• Strong business process and analytical skills with the ability to assimilate information quickly, while being able to communicate complex requirements and issues clearly and concisely.
• Good oral and written communication skills as well as good presentation skills with ability to conduct presentations comfortably to large group and senior management.
• Strong relationship building, interpersonal skills and leadership, able to work independently as well as in a team.
• Able to adapt to fast changes and work under pressure.
• Experience in healthcare industry is an added advantage.