Responsibilities

• To develop business and work closely with existing customer on related services such as upgrading, re-educating of office equipment and many more.
• Develop new business opportunities and product marketing to customers.
• Establish contacts and develop new accounts.
• Conduct regular review on all business opportunities, and to follow-up on new projects.
• Conduct survey on end-users and provide necessary support.
• Provide field visits, marketing support in any road shows or events where necessary.
• Conduct market competitive analysis and propose effective solutions to gain greater market share.
• Work and communicate closely with the sales team, driving synergy through active collaboration with internal teams and customers.
• Maintain proper records of projects and update the sales team regularly on key opportunities as well as ensure timely report entry into CRM system.
• Produce regular dashboard reporting.

Requirements

• Required to have experience in handling School / Tender Project.
• Preferably experienced in Copier Printing Solutions.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Engineering (Electrical/Electronic), Business Studies/Administration/Management, Marketing or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Marketing/Business Development or equivalent.
• Entry level candidates are welcome to apply.

JOB SCOPE:

Responsibility:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specification. Involved in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.
• Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities.

Requirement

• Degree in Computer Science/ IT or other related fields
• Typically, 6 years IT working experience.
• Possess relevant system development / maintenance experience using Java -related technologies.
• Good understanding of Software Development Life Cycle (SDLC) processes
• Ability to produce specifications for documentations and implementations.
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Ability to lead, develop and maintain respectful and trusting relationship.
• Proficient in written and spoken English.

Roles :

· Providing first level contact and convey resolutions to customer issues

· Properly escalating unresolved queries to the next level of support

· Tracking, routing and redirecting problems to correct resources

Requirement:
1. Minimally Nitec qualifications in IT related disciplines
2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

SECTION A: POSITION SUMMARY
- The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.

SECTION B: KEY RESPONSIBILITIES AND RESULTS
1. Answering incoming calls and making outbound calls to customers or clients.
2. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
3. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
4. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
5. Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
6. Ensuring accurate and complete documentation of customer interactions and transactions in the system.
7. Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Job Scope:

· Facilitate election training both in-person and virtually to appointed public officers in the form of hands-on simulated exercises with election equipment in groups, scenario discussions and mass briefings

· Review and prepare training/briefing materials/content

· Responsible for training administration (including preparation of logistical requirements) for each training session

· Consolidate feedback from training participants, prepare training feedback report to Management and modify training delivery for constant improvement

Requirements:

· Background in training/teaching or equivalent

· Good communication and interpersonal skills

· Agility in internalising new training content and delivering different trainings back-to-back within a compressed timeframe

· Ability to work independently and with others

· Prior working experience as an appointed election official will be an advantage

· Must be prepared to work extended hours under pressure during the election period

Contract Period: 11 months and 29 days

Working Arrangement: Mon to Fri

Location: Novena

Salary: $3,300 to $4,800 (commensurate with qualifications and experience)

Project Manager Responsibilities:

• Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Meeting with project team members to identify and resolve issues.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables.
• Managing customer satisfaction within the project transition period.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• ERP project oversight.

We are seeking for an energetic and self-motivated Project Manager responsible for the implementation of large-scale government project in the area of knowledge and record management.

The project manager will be responsible for:

• Ensuring that projects are delivered on time, within cost and of excellent quality
• Identifying and implementing suitable technologies, conceptualize and develop solutions to meet the project needs.
• Providing weekly/or monthly progress reports when required by the project.
• Conducting the individual team review meeting & prepare the minutes of meeting.
• Working jointly with various technical team in developing the solution required. Preparation and involvement of bids and proposals to customers.
• Managing post implementation support and warranty for completed project

.Requirements

• Possesses hands-on IT experience in application development with at least FIVE (5) years of good IT project management skills;
• Possesses prior experience in managing large scale knowledge management and Media repository.
• Think out-of-the-box when presented with challenges and constraints
• PMP or CITPM certification is an added advantage
• Possesses good communication (verbal and written) skills in English;
• Experience in the following area is required:

1. Lead development/programming team in application development
2. At least 1 project life cycle in deploying project for government sectors

Job Scope:

· To assist SCD managers to collect, confirm and compile school FM asset from various MOE schools.

· This includes scheduled visits to different schools across Singapore to collect, confirm and compile FM asset data and performing due diligence checks on existing data.

· Good IT skills with proficiency in MS Excel is essential.

· Physically fit and able to walk for long periods.

· Able to work under tight timelines.

· Able to work closely with school representatives and managing agents.

· Meticulous and able to work with minimum supervision.

· Possessing own transportation is an advantage.

Requirement:

· Experience in estate management, building maintenance, building related experience in consultancy or Managing Agent firms, preferably with a minimum of 1 year in the respective position/field.

· Preferably candidates with mechanical, electrical engineering or facility management background

· Diploma or Degree in building related disciplines (e.g., estate management, building maintenance, architectural, quantity surveying, civil/ structural/ mechanical or electrical engineering)

· Those without a building-related diploma or degree, and with relevant experience and expertise may also apply.

Working Location: Ghim Moh Rd

Salary: TBA

Contract: 3 months

Working Arrangement:

· Fridays: 8:30am to 5:30pm, inclusive of 1hr lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays.

Typically, 4 days on-site (schools) and 1 day in office.

Responsibilities

1. Provide domain expertise & focus in payment/securities domain.
2. Propose alternative solutions and technologies to improve and bring about high-quality system solutions
3. Ensure that the resulting IT solution meets the needs of the defined business requirements
4. Plan and lead requirement gathering and design
5. Clarify requirement and manage scope against baseline
6. Participate in developing and reviewing Functional Specifications/Use Cases
7. Participate in developing test plan, reviewing Test Specifications and test results
8. Lead testing team to conduct test plan and when required, conduct the testing together with team
9. Provide domain/functional guidance to software engineers in delivering in accordance to requirement
10. Lead and co-ordinate various testing phases, managing internal and external stakeholders.

Requirement

1. Hands-on experience in implementing (from start to finish) at least one of the following transaction processing platforms for multiple countries or markets (preferably ASEAN, AU, HK):
   • domestic payment system
   • cross border payment system
   • securities middle / back office system (for post trade, settlement and custody)
2. Hands-on experience in handling ISO 20022 message standards for payment (PACS), cash management (CAMT) and securities (SESE, SEEV, SEMT)
3. Familiar with payment business lifecycles – from initiation, to clearing, settlement, accounting and reporting (advice and statement)
4. Familiar with government securities business lifecycles – from issuance, auction, allotment, settlement (primary and secondary markets), collateral management, repo, re-issuance, corporate actions, redemption (full or partial)
5. Demonstratable traits in business analysis, problem solving and troubleshooting
6. Demonstratable track record in solutioning for transaction processing systems
7. Articulate in thought process and oral/written communication
8. Familiar with Software Development Life Cycle (SDLC)
9. Ability to produce specifications for documentations and implementations
10. Degree Holder
11. Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
12. Ability to lead, develop and maintain respectful and trusting relationship
13. Proficient in written and spoken English

Job Scope:

Working in the Memorial Facilities and Planning Division within the Public Health Services and Capabilities Group, you will assist to provide after-death care services at government after-death facilities i.e, Choa Chu Kang Cemetery.

• Assist to monitor ground situation and track status of work done and services
• Will be required to work on weekends and public holidays, including overnight shift if necessary.
• Provide directional assistance to member of public visiting the facilities
• Support crowd control at the facilities
• Assist supervisor to perform administrative duties
• Perform other duties assigned by supervisor i.e, verification of burial plot

Job Requirements:

• Good interpersonal communication skills
• Able to communicate in both spoken and written English & Chinese
• Willing to work in after-death care service environment
• Able and willing to work on weekends and public holidays and after office hours
• Able to perform night duties
• Possess good physical stamina to walk and stand for long durations every day, and to withstand exposure to weather conditions.
• Able to work independently as well as in teams

Contract Period: 3 months

Location: Choa Chu Kang Cemetery @ Old Choa Chu Kang Road

Salary: $10 - $11/hour

Descriptions/Responsibilities:

1) To respond to service calls and service/repair banking equipment (banknotes/coins currency machines) & office equipment (shredders, etc) based on SLAs.

2) To provide scheduled maintenance servicing (monthly/quarterly) of banking & office equipment based on SLAs.

3) To ensure service cards are duly signed and acknowledged by customers upon completion of servicing.

4) To submit documentation eg. Invoices, work orders and daily reports promptly upon completion of work.

5) Compliance with Company Operational & HR practices and regulatory guidelines & requirements.

6) To perform any other work-related activities as given by the Technical Manager/Supervisor.

Requirements:

1) Completed Secondary School or NTC 2/3 Trade Certificate in Mechanical/Electrical or related.

2) Minimum 1-2 year experience an advantage. Without experience may also apply. Training will be provided.

3) Possess Class 3 or Class 2B with own bike is preferred.

4) Proficiency in basic spoken and written English.

5) Able to commence work immediately.

Responsibilities
1. Obtain a clear understanding the scope and objectives of the project for end-to-end SME lending workflow from customer application to credit approval and post approval workflows, and support the Project Manager in impact assessment.
2. Develop full-scale test strategies and plans and associated communications documents and manage a team of UAT testers and ensure proper monitoring of UAT test case execution progress end to end.
3. Effectively communicate UAT test execution expectations to team members and stakeholders in a timely and clear fashion. Escalate any testing blockers/issues to Project Manager and squad on a timely basis.
4. Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary, during project cycle.
5. Develop and deliver progress reports and dashboard tracking of UAT progress, and plan testing timelines and resource allocation to ensure testing is completed within the timeframe.
6. Assess and propose appropriate testing approach and testing scenarios and sign off criteria to stakeholders and get concurrence.
7. Prepare proper documentation on the data flow, design, business solutioning and testing approach.
8. Provide regular, structured reporting and status updates to all impacted stakeholders and senior management, highlighting any key risks or issues.
9. Prior experience as a Business Analyst/Scrum Master in a managerial position/Test Manager in Front Office/IT for SME banking for corporate lending products is strongly preferred.

Requirements
1. Preferable to have minimum of 3 years’ work experience in Testing for SME banking for corporate lending products is strongly preferred.
2. Market and business knowledge in SME Banking, familiarization with SME customer needs and internal business processes for lending is preferred.
3. Strong understanding of large IT Project Management, Integration and/or Business Application QA Testing.
4. Must be a disciplined, self-starter and can execute on assignments independently.
5. Able to manage people effectively and have clear structured delegation of tasks.
6. Strong verbal and written English communication skills
7. Attention to detail with superior written, verbal, and problem-solving skills
8. Ability to work with demanding users in a high-pressure environment
9. Good understanding of the lending business and processes, from loan origination and application to disbursement
10. Highly meticulous, detailed, and logical in thought processes and clear and articulate communication skills, strong process improvement and strategic thinking skills in a flexible and dynamic work environment
11. Good understanding of the Digital & SME competitor landscape
12. Project Management and Digital Implementation Experience
13. Awareness of Project management tools and methodologies like AGILE, JIRA, Confluence, etc.
14. Able to work independently and as part of a team squad, and be extremely organized with strong time management skills

Roles & Responsibilities:

Primary Purpose
The Software Engineer is responsible to develop software based on design requirements and ensure software and subroutines are working to specification, program codes have conformed to standards and are delivered with quality meeting schedule and requirements.

Responsibilities

• Develop and implement new software programs
• Maintain and improve the performance of existing software
• Clearly and regularly communicate with management and technical support colleagues
• Design and update software database
• Test and maintain software products to ensure strong functionality and optimization
• Recommend improvements to existing software programs as necessary

• Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
• Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
• Develop unit test package, execute tests & document test results to ensure the quality of the program
• Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
• Prepare & maintain up-to-date system documentation.
• Analyse functional requirements to translate into application design using established design methodologies and guidelines
• Ensure codes comply with security guidelines

Requirement:
• >2 years of working experience in developing and delivering application software
• Possess initiative and disposition with a strong commitment and orientation towards results and high quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Able to travel as required

Skillset:
Technical:
• Angular framework (Angular 9, Single-SPA-Angular Library, Angular Elements, Angular Extensions, Angular CLI, and NGRX)
• CSS, HTML, JavaScript, TypeScript, RESTful Web APIs
• Jasmine test framework with Karma test runner, Selenium
• Node.JS with NPM package manager
• Storybook, Kendo UI
• Micro frontend
• Azure (e.g. Azure Blob Storage, Azure API Management, Azure Function Proxy)

General:
• Agile software development with Scrum
• Azure DevOps and Git
• OAuth2 / OIDC concepts (JWT, JWE, JWS concepts)
• Postman API client and test runner
• Static analysis tools (e.g. SonarQube)
• Unit testing, component testing and (basic) integration testing
• Data fabrication
• Data migration

Job Scope:

• Review client’s business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development.
• Work closely with different product and ICT teams to develop various systems and support the onboarding of users.
• Involved in conducting business analytics to support CSC’s operational objectives.

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver client’s operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to client’s business operations to identify areas for improvement and optimisation
• Develop a deep understanding of client’s operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner client’s business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant client teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of client’s ‘business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards client’s operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

Period: 3-year contract

Location: Buona Vista

Salary: $4,800 to $7,000

Working Arrangement: Mondays to Fridays: 8.30 am to 6.00pm

• Extensive experience in business development, particularly within the Singaporean market.
• Energetic professional capable of spearheading business expansion and cultivating robust connections with key stakeholders.
• Engage with potential clients in Singapore, covering agency and broking services.
• Manage hospitality arrangements for clients visiting Singapore.
• Proactively seek customer feedback to enhance the quality of our services.

Requirements:

• Diploma or higher education with 2–5 years of experience in commercial shipping.
• Demonstrated ability to contribute effectively as a team player and work autonomously.
• Personal attributes include a keen business acumen, high energy, a proactive attitude, and a results-oriented mindset.

For over 40 years, OSI Electronics has been committed to providing the highest quality, reliability, and customer support in electronics manufacturing solutions. We specialize in end-to-end customizable manufacturing services for high tech applications. Our industry leading knowledge and advanced technology capabilities provide our clients’ the needed competitive advantage in a global marketplace.

Responsibilities:

• Manage RFQs quote in Excel spreadsheet for new customers/business.
• Set up new customer account for new customers.
• Manage weekly/monthly sales reports in the system to the management.
• Maintain/manage timely response for RFQs/Sales proposals to the clients.
• Collaborate with internal teams to develop customized solutions that meet the needs of clients.
• Prepare and deliver presentations and proposals to prospective clients.
• Follow through and handle customers’ Sales quotes requirements.
• Coordinate and manage weekly and monthly management reports.
• Stay up-to-date on industry developments, best practices, and emerging technologies to maintain a competitive edge.
• Foster a collaborative environment within the organization for the work.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications:

• Diploma / Degree in Business Management /Administration would be ideal
• Microsoft Office ( Excel, Words, Power Point ),CRM
• Reviewing clients' feedback and implementing necessary changes.
• Manage/coordinate customer RFQ quote process.
• Understand manufacturing processes

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

Job Descriptions

· Oversee and manage all aspects of interior design projects, including meetings, inspections, and communication with contractors, subcontractors, and suppliers.

· Conduct regular site visits to ensure compliance with contract specifications and design plans.

· Develop and implement solutions to address any issues identified during inspections.

· Communicate technical aspects of the work to all stakeholders and ensure project objectives are met.

· Prepare and submit progress reports to management.

Job Requirements

· At least 1-2 years of Commercial/Retail/F&B, Interior fit-out experience.

· Should have excellent communication skills & capability of coordinating with clients, consultants, Contractors & Vendors.

· A great eye for detail.

· Good at multitasking.

· Self-motivated, energetic, team player with a flexible and adaptable approach to work.

· Experience with Auto-CAD and MS Office.

Job Description & Requirements

Prepare overall planning and programming works for on-going projects and jobs.

· Coordinate with client’s programmer to ensure smooth operation & planning

· Coordinate with construction team to prepare working programmes

· Prepare 4-week, 3-month, 6-month rolling programmes

· Submit daily, weekly and monthly progress updates and reports

· Coordinate with QS section on progress claims

Requirements:

· Diploma, Degree in Civil Engineering or its equivalent discipline

Core responsibilities

· Liaise with Sales Team or clients to understand the project

· Prepare tender documents and oversee design & technical drawings preparation

· Conduct necessary site surveys and measurements

· Work closely with Fabrication Team for fabrication works

· Conduct quality check on end products before delivery

· Plan and manage project activities to ensure delivery within schedule and cost

· Sourcing of special materials or props, if required

· Troubleshoot all technical issues pertaining to fabrication & installation

· Other job requirements by Superior

Job specifications

· Possess effective organizational and planning skills with an eye for detail

· Working knowledge of Sketchup and Illustrator

· Able to read and understand technical drawings

· Knowledge of material applications

· Able to communicate at all levels

· 2 years of relevant experience preferred

· Able to work OT hours

· Familiar with mall regulations is an advantage

About Us: We are a premier commercial cleaning company in Singapore, dedicated to delivering exceptional cleaning solutions to our clients. Our commitment to excellence and innovation has solidified our position as a trusted partner in the industry. To support our growth, we are seeking a highly motivated and experienced Business Development Manager to enhance our team.

Position: Business Development Manager

Key Responsibilities:

• Develop and execute strategic marketing plans for our products and services to meet business objectives.
• Conceptualize, plan, and execute impactful marketing campaigns across various platforms, including our website and social media channels.
• Design and produce engaging promotional marketing materials such as brochures, proposals, and presentation slides.
• Represent the company in meetings, presentations, and tender interviews, showcasing our value proposition to prospective clients.
• Explore and integrate new technologies, sourcing innovative products to augment our cleaning solutions.
• Generate creative and effective solutions to stay ahead in a competitive market.
• Collaborate closely with the team and undertake any other responsibilities as assigned by the immediate superior.

Requirements:

• At least 5 years of relevant experience in business development, marketing, or a related field, with a preference for candidates with experience in the commercial cleaning industry or similar sectors.
• Proven ability to own projects, multitask effectively, meet tight deadlines, and manage projects from inception to completion.
• Strong coordinating skills for working seamlessly with multiple vendors and clients.
• Independent working capability, with the necessity to travel between various work locations.
• Exceptional communication skills and proficiency in English, capable of engaging with stakeholders at all levels.
• Proficient in Microsoft Office Suite, with an attention to detail in document and presentation preparation.
• Technical knowledge in cleaning equipment, such as robot scrubbers, vending machines, and recycle booths, is highly beneficial.
• Flexibility to adapt to unusual working hours, including weekends and public holidays, as per business needs.
• A collaborative team player who can work effectively with colleagues to achieve shared objectives.

Job Description & Requirements

· To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

Customer Service Advisor (Senoko)

Job Duties / Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers’ needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to supervisors
• Performs ad hoc duties as assigned by supervisors

Qualification, Required Experience, Competencies and Skills

• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• Relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills

Job Description:

We are looking for a passionate and driven Business Development Manager to join our team. This role is ideal for someone who is tired of the conventional 9-5 grind and is looking for a position that not only challenges them but also allows them to make a real difference in the local business community.

Your primary objective will be to connect with Small and Medium Enterprises (SMEs) in Singapore, understanding their needs and offering them a suite of services designed to propel their businesses to new heights.

Key Responsibilities:

• Identify and Engage SMEs: Proactively seek out new business opportunities by connecting with SMEs across Singapore. Build and maintain strong, long-lasting customer relationships.
• Consultative Selling: Provide expert advice on a range of services including Business Strategy Development, Strategic Brand & Marketing Development, Service Excellence, Business Automation, App Software Development, Human Resource Capital, Digital Marketing, and International Expansion.
• Leverage Funding Opportunities: Educate potential clients on the availability of up to 50% grant subsidy covered by Enterprise Singapore, helping them to understand how they can benefit from these financial incentives.
• Portfolio Presentation: Showcase our portfolio and successful case studies to demonstrate the tangible benefits and successes other local brands have achieved through our services.
• Achieve Growth Targets: Meet and exceed annual growth targets by adopting a consultative approach to selling and building meaningful relationships with clients.

Requirements:

• Proven experience as a Business Development Manager or similar role, with a track record of successfully meeting or exceeding targets.
• Strong understanding of the Singapore SME landscape and the challenges they face.
• Excellent communication and interpersonal skills, with the ability to engage and persuade at all levels of business.
• Familiarity with the services offered, including a basic understanding of grant subsidies provided by Enterprise Singapore.
• Self-motivated and able to work independently, managing your time effectively to achieve results.
• Passion for helping local businesses grow and thrive in a competitive market.

What We Offer:

• A flexible working environment that values creativity, innovation, and results over adherence to rigid schedules.
• The opportunity to make a meaningful impact on the growth and success of SMEs in Singapore.
• A competitive compensation package with performance incentives.
• Continuous learning and development opportunities to enhance your skills and knowledge in business development and the specific services we offer.

How to Apply:

If you believe you have what it takes to succeed in this role and are excited about the opportunity to make a difference, please send your resume and a cover letter explaining why you're the perfect fit.

We look forward to hearing from you and potentially welcoming you to our team where you can start making an impact from day one.

Castlery is looking for a Assistant Manager, Commercial Planning to join our Commercial Team

The Commercial team is focused on the company’s overall strategic direction and working across the entire business on planning and key initiatives. We support this with insightful perspectives on external market trends and internal performance to identify opportunities for growth.

What you’ll be doing

• Work with our top team to shape company direction by solving key strategic questions
• Partner with our functional teams to drive our business planning rhythm and coordinate execution to reach our company objectives
• Analyse market, financial and consumer trends as a framework for better decision-making
• Assess and challenge our performance and processes with constructive ideas
• Design and lead execution on special projects with a cross-functional team
• Grow, attract and retain talent

What you’ll need

• 5+ years in strategy role in consulting, investments, tech or leading MNCs / government agencies
• Bachelor’s degree or higher
• Strategic thinker that can see the big picture and is comfortable with the details
• Independent problem solver, effective communicator, trust builder
• Team player comfortable working across teams to drive change
• Experience in retail or consumer sector will be a plus
• Familiarity with our key markets (Singapore, United States, Australia) will be a plus

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Castlery is looking for a Financial Planning & Analysis (FP&A) Senior Analyst to join our Finance Department.

We are seeking an experienced and self-driven FP&A Senior Analyst to navigate the complexities of financial operations and projects within our dynamic environment. The role will work closely with senior stakeholders across the group to shape and define Castlery's financial strategy.

The ideal candidate will not only be an expert in identifying and modelling key business drivers but will also be an influencer, capable of garnering buy-in from executive to departmental levels, ensuring that our strategic financial planning aligns with business objectives and delivers tangible outcomes.

Key Responsibilities

Reporting and Analysis:

• Collaborate with the Accounting team to streamline month-end closing and enhance reporting processes, ensuring accuracy and adherence to financial policies while upholding data integrity.
• Develop monthly management reports including detailed profitability analyses and business insights across various markets, channels, and products, offering clear explanations of variances to aid in performance enhancement and support stakeholders in data-driven decision-making.
• Perform ad-hoc forward-looking analysis such as project evaluation and benchmarking, delivering insights for strategic initiatives and operational improvement.

Planning and Business Partnering:

• Conduct thorough identification and analysis of key business drivers, incorporating risk assessments and market fluctuations to ensure precision in strategic financial forecasting.
• Lead cross-functional collaboration in the financial budgeting and forecasting process, challenging validity of assumptions.
• Serve as a strategic partner, challenging the status quo to enhance operations and financial outcomes to drive efficiency, while also guiding critical decision-making processes.
• Synthesise complex financial information and deliver clear, impactful financial presentations for reviews and stakeholder meetings.
• Review and track the progress of initiatives against strategic targets, ensuring that the organization stays on course to meet its objectives.
• Lead initiatives to optimise finance processes, harnessing BI tools to enhance data effectiveness and transparency, thereby streamlining efficiency across financial operations.

What You’ll Need:

Educational and Professional Qualifications

• Hold a Bachelor's Degree in Business/Finance, with professional accreditation (ACCA, CPA, or equivalent) advantageous.
• Minimum of 4 years of FP&A experience, preferable at least 4 years from a private company setting includuing experience from a big 4 auditor.

Industry Experience

• Experience with US and Australian business operations within Retail, E-commerce, B2C, and/or Logistics sectors would be advantageous.

Technical Skills and Personal Attributes

• Demonstrate proficiency in managing large data volumes and using analytical skills to inform strategic financial decisions, while considering the wider business context.
• Must have expertise in ERP systems (e.g., Oracle Netsuite) and proficiency with BI tools (e.g., Microsoft Power BI) for comprehensive data management and analysis.
• Exhibit strong communication skills for clear financial explanations to business leaders and robust stakeholder management.
• Collaborative team player within the finance department and in cross-functional teams, fostering a cooperative and productive workplace.
• Self-motivated and able to excel independently in a fast-paced business setting.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

1. management positions are responsible for the main goals and plans in their functional areas, and formulate, participate in or assist the upper level to implement relevant policies and systems;

2. Responsible for the daily management of the department and the management, guidance, training and evaluation of department employees;

3. Maintain communication with sales staff, customer service department and other departments to analyze market trends and customer needs;

4. Responsible for sales-related advertising plans, promotional activities, etc., and responsible for their planning, execution, and evaluation;

5. Conduct business surveys and provide market positioning analysis reports for products and services;

6. Promote new products and coordinate related matters.

Qualifications

1. College degree or above, majoring in marketing or business management is preferred;