· Identify emerging markets, potential clients and decision makers

· Develop business proposals and pitches for clients

· Engage prospects and present products/solutions to clients

· Understanding clients’ concerns and provide possible solutions

· Establish and maintain good relations with clients

· Oversee the merchant implementation process

· Build strong pipelines and Sales Plan to ensure achievement of sales targets/KPIs

· Report sales and performance to management

· Stay up to date with industry news

Requirements:

· Relevant qualification with sales experience in the e-Commerce, FinTech, Card Acquiring organisation or Payments industry

· Knowledge of Credit/Debit Card, Alternative Payment Methods (APM) management, Cross- Border Payments & Payments Processing landscape for both online, offline and mobile acceptance.

· A proven sales hunter with a passion for payments, as well as experience with full-cycle sales management from lead generation to merchant go-live implementation

· Strong technical background/knowledge with a focus on API and integration/payment gateway technologies, and able to build great relationships with highly technical customers

· Excellent presentation, diplomacy and negotiation skills with outstanding verbal and written communications, developing proposals and decks for customer/prospects presentations

• studying policies and procedures to improve them
• improving company compliance to policies
• implementing guidance systems for staff members
• guiding leadership practices within the company
• designing goals and strategies for reaching them
• determining department operations and sizes
• creating smaller teams and groups for projects
• planning client retention strategies for company use
• developing company management budgets
• overseeing leadership and management hiring practices
• ensuring managers are consistently following procedures
• tracking manager performance and satisfaction
• producing guidelines and regulations for leadership

Business Development Manager (Cryptocurrency Exchange)

Working Days & Hours: 5 days | Mon-Fri: 9am to 6pm (12.30pm – 2pm lunch)
Working location: Tanjong Pagar
Salary: $3500 - $5000 + KPI Bonus

Job Responsibilities

• Expand overseas markets (with a focus on Japan, South Korea, Taiwan, Australia, USA, UK and Canada) and channels, seek high-quality projects and resources, independently handle new project development, business opportunity tracking, contract negotiations, and related tasks.
• Expand community channels: collaborate and expand partnerships with communities, media outlets, and key opinion leaders (KOLs), and maintain relationships.
• Market development: responsible for collecting market and industry information, collaborating effectively with the solution and product departments, possessing a high level of sensitivity and insight into the blockchain industry. Based on an understanding of the market, regulate the strategic layout of the market.

Job Requirements

• Relevant experiences
• Familiarity with the blockchain industry and awareness of market trends and resources.
• Existing overseas media, project, and high-quality KOL connections are preferred.
• At least Bachelor Degree in Marketing/Business or its equivalent

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Site Safety cum Project Coordinator

Working days: 5.5 days
Working hours: Mon - Fri 8.15am - 5.15pm , Sat 8.15am - 1pm
Salary: $2500 - $3000
Location: Tuas (Company Transport from Boon Lay MRT)

Requirements:

• Prefer Workplace Safety & Health (WSHO) certificate or relevant certification.
• Class 2 driving license.

Responsibilities:

• Prepare safety document (RA, MS, SWP, FPP).
• Arrange SIC.
• Renew OSHAH.
• Submission of document to relevant authorities.
• Site survey, coordination, and meeting.
• Support Workplace safety matter at job site and perform relevant duties as and when assigned by the superior.
• Maintain proper records and documents required by the relevant authority.
• HDB, MOM matter.
• Lifting gear renewal.
• Dormitory matter and house keeping.
• Other ad-hoc duties.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Accountant

Working hours: 9am – 6pm (Monday to Friday)

Salary: $4,000 - $6,000

Location: Orchard

Responsibilities:

• Provides accounting support to the various companies in the Group
• Will be responsible for the financial and management reporting functions of designated companies.
• Preparation of consolidation and analysis of financial Management reports forecasts
• Annual budgets, maintenance of proper accounting records
• Payment control, ensuring GST compliance
• Any ad-hoc work assigned.

Requirements:

• Accountancy Degree or an equivalent professional qualification with 2 to 4 years of relevant working experience.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

China Alpha Fund Management Pte. Ltd

China Alpha Fund Management (HK) Limited is a fast growing and experienced investment advisory and asset management company in Hong Kong. As a Hong Kong Securities and Futures Commission licensed corporation (Type 4 & Type 9), we are the investment adviser to some leading Greater China equity focus hedge funds.

China Alpha Fund Management (HK) Limited has established an affiliate in Singapore, China Alpha Fund Management Pte. Ltd., and to cope with our business expansion, we are seeking high caliber talents to join our professional team.

Responsibilities

• Provide full spectrum of professional secretarial and administrative support to Director and Chief Operating Officer;
• Manage daily calendar, organizing and scheduling appointments, arranging trips & schedules, assist in meetings and taking detailed minutes;
• Closely liaise and coordinate with internal and external parties to ensure smooth business operations;
• Assist in HR operations and handling HR-related administration duties;
• Provide general office administration support, such as repair and maintenance, office renovation etc.;
• Assist in organizing company events & functions and perform any other ad-hoc duties as assigned.

Requirements

• Degree holder in Business Administration, Human Resources or related discipline with 2-3 years’ working experience;
• Well-organized, details-oriented, responsible, flexible with strong interpersonal and communication skills;
• Ability to work independently and manage multiple tasks with good time management;
• Good command of English and Chinese, both spoken and written;
• Good at MS Word, Excel, PowerPoint and Chinese Word Processing.

If you enjoy working in a harmonious working environment with excellent opportunities for career development, please send your full resume with current and expected salary to: [email protected]

All applications will be treated in the strictest confidence. Personal data collected will be used strictly in accordance with the employer's personal data policies and for recruitment purposes only.

Executive Assistant (Personal Assistant)

Working days: Monday to Friday
Working hours: 9am to 6.30pm
Location: Ang Mo Kio - office will be shift to Loyang in Q1 2024
Salary: $3000 - $4000

This role is located and based in Singapore. The Executive Assistant will function as the Personal Assistant (PA) to Managing Director (MD) and form part of the MD’s Office, focusing in putting day-to-day business and personal aspects in priority, and being the image for the department.

Duties & Responsibilities

• Oversee various projects assigned by the Managing Director (MD) across diverse business lines, community initiatives, and personal interests, managing interconnected activities and relationships.
• Collaborate closely with Heads of Departments (HODs) for various projects.
• Balance the interests of the company's stakeholders, including shareholders, management, customers, suppliers, financiers, government, and the community.
• Manage MD’s calendar, travel, meetings, and schedules, facilitating appointments, securing necessary equipment and facilities.
• Coordinate and prepare materials for local, regional and international meetings/ presentations, conduct meetings, and maintain accurate records of materials and meeting minutes.
• Perform additional duties as delegated by the MD, including coordinating the operations of the MD’s office.
• Handle ad-hoc duties as assigned by the Management.

Requirements

• Diploma or Bachelor’s Degree in Business or equivalent
• Must be willing to travel to other locations to coordinate meetings

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Senior IT Executive will be the key person to administer organization's computer networks. He / She should be strongly familiar with computer parts, operating systems, and network components. This includes the maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replicating faulty network hardware components when necessary and procurement of IT equipment.

In addition, the candidate should also have good researching skills, capable of learning and adapting to new systems, dedicated and willing to extend working hours if needed.

Required skills:

· 2 years of C++ or Python

· FIX market connectivity

· Linux system administration

· MySQL/ PostgreSQL database

· Cloud service management

· Bachelor's Degree or equivalent. Field of Study - Computer Science (including programming, networking)

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Global eXperience Center (GXC) is part of the GNE organization and aligned with GNE organization direction, which is to build a customer-centric organization. As a global experience center, we will strengthen our global capabilities to enable business success and empower our regional teams with global expertise, policies, tools, and frameworks.

We are looking for a Business Analyst Program Manager role to be responsible for deep-dive analyses into key metrics, for developing data-driven strategies and drive business reviews. This role will also help support the team to shore up the metrics-reporting foundation, and provide other key analytical, reporting, forecasting support for the group. Most importantly, this role will act as a project and program manager, and have ownership of key projects to drive improvements in metrics and key business areas.

Roles & Responsibilities

- Conduct time-critical data analysis into key metrics' trends and understand how they are impacting the customer experience, especially as regards Aftersales, Fulfilment Experience, Loyalty, Repurchase, Service Recovery and Consumer Protection.

- Maintain the integrity of customer experience data and put checks in place to ensure accuracy.

- Develop insights and data-driven strategies to resolve Customer painpoints. - Own and drive projects, in collaboration with cross-functional teams like Product and Engineering, to implement solutions for key metric and business issues improvement.

- Collaborate with regional teams to harmonise standards, product solutions and capabilities globally.

- Support the team and other teammates in data reporting and insights generation. Build dashboards and reports to facilitate easy exploration of data as needed.

- Manage projects from start to finish, ensuring that they are delivered on time and within budget.

Qualifications

- BA/BS degree in business, computer science, or a related field.

- 5+ years experience in e-commerce, business analysis, or a related field.

- Experience with SQL, and other data analysis and visualization tools.

- Strong understanding of customer experience principles.

- Strong problem solving, strategic thinking, and presentation and communication skills in front of leadership and clients.

- Eager to learn, initiative taker and problem-solver.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team, and to thrive in a start-up and fast-paced, fast-changing environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Site Safety cum Project Coordinator

Working days: 5.5 days
Working hours: Mon - Fri 8.15am - 5.15pm , Sat 8.15am - 1pm
Salary: $2500 - $3000
Location: Tuas South (Company Transport from Boon Lay MRT)

Requirements:

• Prefer Workplace Safety & Health (WSHO) certificate or relevant certification.
• Class 2 driving license.

Responsibilities:

• Prepare safety document (RA, MS, SWP, FPP).
• Arrange SIC.
• Renew OSHAH.
• Submission of document to relevant authorities.
• Site survey, coordination, and meeting.
• Support Workplace safety matter at job site and perform relevant duties as and when assigned by the superior.
• Maintain proper records and documents required by the relevant authority.
• HDB, MOM matter.
• Lifting gear renewal.
• Dormitory matter and house keeping.
• Other ad-hoc duties.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

about the company

Established in 2014, my client is a Singapore-based organisation in the IT Information and Services industry.

With expansion plans, they are looking to hire a Business Analyst (ISO20022) to join the team, supporting one of their end clients in the Banking industry.


about the job

• Conduct an As-Is analysis of the expense processing operation. Identify any issues and potential areas for improvement.
• Present the proposed To-Be operation.
• Collaborate with operation users to accurately and comprehensively capture requirements, ensuring clarity and alignment with existing system functionality.
• Suggest alternative solutions that adhere to best practices and industry standards to achieve or enhance desired objectives.
• Assume a consultant role for operations, thinking creatively to discover innovative solutions for existing challenges.
• Assist operations in implementing cost-effective and practical solutions aligned with the client’s digital strategies.
• Coordinate with business and IT stakeholders, as well as end users, to clarify requirements and create detailed user stories/functional specification documents for software product development.
• Compile a business requirement document from input provided by business stakeholders, ensuring understanding by both business and technology teams. Perform any other duties related to this role.
• Monitor all project deliverables, recognizing dependencies, risks, and issues, and elevate them to the project manager.
• Furnish consistent updates to the project manager and management.

skills and requirements needed

• Minimally Diploma/ Degree in Information Technology or equivalent.
• Minimally 4 years of working experience in business analysis in the execution of system implementation projects within the Banking domain.
• Familiarity and practical knowledge of ISO20022 payment standard and SWIFT messages.
• Proven experience in application development, systems implementation, documentation, and process enhancement.
• Demonstrates proficiency in IT skills and knowledge, enabling a quick understanding of client's business requirements.
• Strong communication, stakeholder management and interpersonal skills.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

• Ensure monthly overall sales targets are met
• Led, managed, and motivated a team of Relationship Managers to ensure productivity, work quality, and good team morale
• Develop and guide the sales team in business processes, product knowledge, and lead generation
• Track and review sales staff performance and provide a revenue forecast against sales target, close any gaps in performance
• Ensure due diligence is performed to ensure the accuracy of all Credit Proposal submitted by RMs
• Equipped with the latest market needs/trends to build new businesses, identify opportunities and establish new prospects
• Maintain good business networking to explore opportunities that generate leads

Qualifications

• Diploma/Degree or its equivalent
• Minimum 5 years of relevant experience in SME Banking/ Corporate Lending /Mortgage and Property Loans
• Minimum 3 years experience in people management and coaching
• Self-motivated and result-driven with a proven track record

The IS Administrator will be responsible for the administration, maintenance, and support of the Business Applications systems, and application components. This role also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

Duties

• Administer Business Applications based on end-user's requirements or ongoing needs while providing excellent customer service.
• Analyze system errors and work with end users and related business units to correct and/or assist in problem resolution.
• Help diagnose performance issues related to business applications and work with internal and external vendors in their resolution.
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
• Prepare user training document for business applications and associated processes with business departments

Requirements

• Able to start as soon as possible
• Fresh Graduate and Diploma in Information System or Computer Science related majors are welcome
• Microsoft VBA/VB Script programming Experience
• Knowledge of RPA (Robotics Process Automation) solutions
• Any experience in the area of ERP such as SAP, etc will be a plus
• Smart and willing to learn new things
• Good communication skills

Details:

• Basic Up to $5,500 + Variable Bonus (2 - 3 Month)
• Location: Ang Mo Kio

Responsibilities:

Recruitment

• Specialised in end-to-end recruitment functions which include from onboarding (job postings, screening, shortlisting and interviewing candidates, reference checking, and making salary proposal and job offers) to separations
• Analysing and monitoring the resourcing needs, headcounts approvals, budget, preparation of key manpower indexes for management reporting
• Updating of monthly organisation chart
• Partner recruitment agencies on hiring needs
• Support expats entry and onboarding processes
• Handle work pass application, renewal, and issuance
• Attend to all transfer requests and also provide input for mandatory surveys
• Efficiently use different recruitment tactics such as recruitment platforms, career website, social media, job boards, headhunting and Linkedin and employee referral to attract talents
• Work closely with schools on internship, sponsorship and graduate recruitment
• Participate in Career Fair, Internship and any other recruitment projects

Business Partner

• Business partner with the respective department to provide value-added HR support and relevant advice pertaining to HR issues and provide support to various key HR initiatives and drive staff engagement programmes
• Work closely with line manager on annual performance review, design of training roadmap, employee engagement activities, recruitment and any other HR matters to drive attraction, retention and engagement
• Communicate effectively any HR-related policies changes and updates to all staff in the business units assigned
• Perform any other duties as assigned and requested by Manager.

Requirement:

• Possess at least a Degree in Business Administration or Human Resources
• At least 8 year experience in recruitment and business partnering
• Preferably with supervisory experience
• Experience in using HRMS (Prosoft preferred)
• Strong comprehension and communication skills, both written and spoken to interface with all levels of people internally and externally

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Interior designer cum Project Coordinator

Salary: $1,800 to $2,500 Based on experience

5.5 days, 9:30am - 6:30pm /9:30am - 1:30pm

Work Location: Macpherson MRT

Job requirements:

• Interior architectural trained – Diploma/degree in Interior Design
• Minimum 2years ID experience in interior design industry
• To be able to handle Project from inception to completion.

Job Specification

• Space & Layout planning
• Prepare AutoCAD drawings for M&E and detail drawings.
• Site measurement & selection of mood board

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Who we are

For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2500+ employees, 80 nationalities with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.

SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients. While striving to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not optional. It is essential.

Why this role is important to us

SimCorp Asia is building out our Project Management Service Line, with a focus on improving commercial and delivery management of SimCorp’s offerings. We are looking for experienced Senior Project Managers to manage the delivery of SimCorp Dimension and related services with asset managers, fund managers, banks, insurance companies and pension funds across the Asia Pacific.

You will be responsible for all aspects of implementation projects including client engagement, resource and financial management, and stakeholder complexity. You will lead project execution with a focus on providing greater customer value and outcomes while better measuring and reducing risk for SimCorp.

What you will be responsible for

· Managing all aspects of the SimCorp implementation across products and services, including clarification and design, configuration, data conversion, integration, testing and training

· Managing multiple implementation-related workstreams - identifying all required tasks, dependencies, and time/resource estimations as well as providing regular status updates

· Managing handovers from Presales to Onboarding and from Onboarding to Run

· Facilitating business requirements gathering workshops

· Contributing to improvement and documentation of best practices for implementation projects globally in collaboration with Global PMO

· Creating and maintaining required project artefacts such as project plan, reports and RAID change requests

· Effectively monitoring customer feedback and reporting

· Actively identifying and mitigating risk

· Motivating the project team and ensuring continuous improvement within the team

What we value

Most important is that you can see yourself contributing and thriving in the position described above. We would expect you to be proficient in several of the following skills and be able to upskill to a high standard for the remainder.

· Proven track record in delivering multi-stream projects in complex business environments

· PMI/Prince 2 or equivalent certification

· Knowledge and experience of the Investment Management/Asset Management/Financial Services industries is a strong asset

· Familiarity with implementation focused projects in the Financial Technology sector is a plus

· Willingness to travel to client site within Asia Pacific, from time to time

· Availability to come into the SimCorp office 2 times/week

Benefits

An attractive salary and bonus scheme are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career

• Assist as the engineering liaison between the company, customers, principals and contractors.
• Plan and monitor program activity to achieve an “on-time” result including follow-up with principal/suppliers.
• Join project meetings to collect and disseminate information pertaining to projects to relevant parties.
• Oversee project works, co-ordination of repairs, replacement and replenishment of consignment stocks.
• Deliver technical specification review and resolution for the range of technical products and services.

Requirements:

• Diploma in Electrical Engineering or equivalent
• At least 2 years of project management experience and able to read electrical drawings.
• Must possess own transport to do site visits.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Purpose

This position will look after Transaction Banking Cash Product mainly for internet banking, including payments, FX booking and production support.

This role involves daily cooperation with Tokyo Head Office and system analysts in Japan.

Responsibility of this position also include to leading the team to support these things and educate junior staffs to be able to support independently.

Job Responsibilities

This is a regional cash product development role with the following responsibilities and expected experience:

• To implement solutions for corporate internet banking channel, including regulatory compliance, payments and collection capabilities, strategic initiatives to improve customer experience across all APAC countries.
• To handle internet banking projects, including regulatory projects in APAC will be required.
• To roll out the implementation of real time FX rate booking solution to APAC branches, including integration between internet banking and Treasury FX systems. Domain knowledge of FX rates, execution and workflows, including technical interfaces such as XML, API/SOAP, HULFT will be required.
• To provide day-to-day production support which includes answering user queries, monitoring applications, reviewing and planning of system changes and server upgrades.
• To provide support system release on weekends, including user testing and production verification test.
• To work closely with Tokyo Head Office including daily discussion with system analysts and product managers in Japan
• To lead in resolving issues across departments and to mentor the junior team members

Job Requirement

• University graduate with degree related to IT/Computer Science or Business or equivalent
• At least 10 years of experience in cash management or transaction banking, including regulatory projects and FX booking system.
• Strong working knowledge of technical interfaces such as XML, API/SOAP, HULFT
• Experience with working in Japanese bank and Host-to-Host solution will be advantageous
• Proficient in Japanese (spoken and written) is advantages as the role requires for daily communication with stakeholders in Japan and discussion will be conducted in Japanese
• Well versed in MS Excel, MS Word, MS Powerpoint, etc.
• Leadership skills
• Strong communication skills, proactive, team player, good inter-personal skills

• Prepare all the cost estimates for Marine/Coastal Tender Projects.
• Review upstream contract terms and identify possible risks and opportunities related to the application of contract clauses.
• Calculate quotations from specialists/sub-contractors, prepare competitive comparison for cost committee prior for negotiation and award contracts.
• Assist in negotiation of contract terms and assessment of contract proposals.
• Draft and issue contracts and agreements (between customers and the company, with Sub-Contractors and Suppliers).

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 8 years of contract management experience in Marine/Coastal Projects.
• Hands-on experience from pre-contract stage to post-contract stage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Keeping up to date with international developments and best practices relating to AML and compliance and identifying areas for enhancement across APAC offices
• Plan and manage projects (with or without consultants) from end to end, for improvements in AML or compliance processes in APAC offices
• Understand the regional AML framework, policies and processes and be able to provide viable recommendations for initiatives that would elevate the efficacy and efficiency of controls in the framework.
• Co-ordinate and manage external consultants and other stakeholders to ensure issues and tasks are addressed on a timely basis
• Check the deliverables of consultants to ensure accuracy, completeness and meeting of objectives
• Manage system selection, UAT, implementation, post-implementation reviews and enhancements, co-ordinating with users and IT
• Co-ordinate with HO and APAC offices on AML and compliance matters and policies
• Other matters assigned by Dept Head or team head

Requirements :

• Degree or equivalent
• At least 3 years' experience in planning activities in Compliance or AML in FI is essential
• Prior experience managing projects, planning to post implementation preferred
• Experience in manging cross country projects is highly desirable
• Good communication and stakeholder management skills
• Able to work under tight timelines
• Strong project management skills

M&E Engineer/ Coordinator
Working hours: 5.5 days/ 6 days (8am – 6pm)
Salary: $3000 - $4000 (Depends experiences)
Location: Island-wide (Depends Project Location)

Responsibilities:

• Coordinate and management of all M&E works
• Ensure all M&E works are perform on time, within budget and in compliance with all necessary standards, code of practice and safety regulations
• Responsible for the supervision and coordination of M&E works at project site
• Understand Main Contract /Subcontract requirement
• Monitor progress, quality of workmanship and compliance with requirements
• Prepare structural penetration shop-drawing for approval
• Prepare M&E coordination drawings and liaise with Architectural Coordinators and Design Engineers to issue drawing for approval
• Drive & coordinate the review of shop drawings from contractors with consultant’s design documentation
• Any other duties assigned

Requirement:

• Relevant Experiences
• At least Diploma / Degree in Mechanical Engineering, Electrical Engineering or its equivalent

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The role

Checkout.com is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Tier 2 and 3 merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant's pre, during and post integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.

The ideal candidate is an independent, high-achieving individual, able to stand out in an ambitious environment and excel through self-motivation and personal drive. If you are eager to join a thriving, fast-paced, start-up company and contribute to shaping its future, this is the role for you to make a difference.

How you’ll make an impact

• Crafting merchant specific account development plans
• Building high touch, consultative and positive relationships with our merchants through regular and open communications
• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
• Tracking merchant project deliverables and ensure merchant activities are updated within SalesForce
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
• Collaborating with various teams (e.g. Sales, Legal, Integration, Support) across the company to ensure an outstanding merchant experience

We are seeking a highly skilled Business Analyst with expertise in Security Services within the Banking or Financial domain, preferably with experience in Investment Banking. The ideal candidate will possess strong analytical abilities, domain knowledge, and communication skills to facilitate effective collaboration between technical and business stakeholders. The primary focus of this role will be to analyze security services processes, identify areas for improvement, and translate business requirements into actionable solutions.

• 4+ years of experience as a Business Analyst in the Banking/Financial Services, or Investment Banking industry, with a focus on security services.
• Strong understanding of security services processes, including custody, clearing, settlement, and risk management.
• Proficiency in business analysis tools and techniques, such as process modeling, data analysis, and requirement elicitation.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government