Responsibilities:

• Receive, process, generate, compile and monitor invoice payment on a daily/weekly/monthly basis in line with established payment cycles and client requirements
• Retrieve finance data with competency to review and analyze the data, reporting to line manager.
• Manage vendor, staff salary and ad-hoc spending
• Monitoring of Business health in an overall manner and report to line manager on a weekly basis or if required.
• Generate financial summaries for inclusion in monthly report following company Template
• Reporting and administrative support
• Ah-hoc works and company platform (similar to SAP) for billing purpose as assigned
• Liaise with Indian Team for meeting.
• Taking the lead of the Finance related manner and proposed method and solution for cost saving and related methodology.

Requirements:

• Min Diploma in related field.
• 2-3 years of Finance related experience.
• Willing to work in different time zone with India Team.
• Knowledge on MS Office.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Join our vibrant team at DHM, where we prioritize exceptional service and culinary excellence. We are seeking an enthusiastic and dedicated Assistant Manager to support our restaurant operations and contribute to our continued success.

**Key Responsibilities include, but are not limited to:**

1. **Operational Support:** Assist the Restaurant Manager in working towards the restaurant's operating budget to ensure profitability.

2. **Daily Coordination:** Oversee daily front-of-house operations, including briefings and managing kitchen staff.

3. **Customer Relations:** Respond efficiently and accurately to customer complaints, keeping the Restaurant Manager informed of any issues.

4. **Quality Control:** Maintain consistency in product quality and presentation as established by the Head Chef, Restaurant Manager, and management.

5. **Staff Training:** Train and supervise service staff, leading and motivating the team to achieve sales targets through upselling food and beverage items while ensuring customer satisfaction.

6. **Promotional Briefings:** Regularly update service staff on promotions and ensure marketing materials are displayed on time, while being accountable for the restaurant's profit and loss.

7. **Strategic Planning:** Assist the Restaurant Manager in developing strategies to ensure the business plan is successfully delivered.

8. **Cash Handling Compliance:** Ensure that cash handlers adhere to established cash handling and banking procedures.

9. **Labour Productivity:** Optimize labour productivity by translating forecast sales and transaction counts into effective scheduling while leading staff in opening and closing procedures.

10. **Inventory Management:** Manage monthly front-of-house inventory, including weekly ordering and receiving, ensuring monitoring forms are filled out daily.

11. **Hygiene and Safety Compliance:** Uphold hygiene standards, personal grooming, food safety, cleanliness, and presentation, while adhering to the Risk Management Plan (workplace safety) and Food Safety Management System (FSMS).

12. **Menu Knowledge:** Maintain a strong understanding of the restaurant's menu and recipes, delivering on the company brand promise and providing exceptional customer service.

13. **Market Awareness:** Stay informed about competitor activities and report findings to the Restaurant Manager.

14. **Additional Duties:** Perform any other ad-hoc duties as assigned that contribute to the restaurant's profitability.

**Requirements:**

- Meticulous with a keen attention to detail and creativity.
- Minimum of 2 years of experience in the food industry is required.
- Ability to thrive in a fast-paced environment.
- Positive attitude and strong communication skills.
- Solutions-oriented, results-driven, and a problem-solver.

**How to Apply:**
If you are excited about this opportunity and meet the requirements, please send your resume to: Dorothy.[email protected].

Job Description:

• Responsible for the daily operations of building maintenance, cleaning/housekeeping, carpark, fire safety etc to ensure that the building is maintained at highest standards.
• Carry out daily inspections for building defects, cleanliness of premises, performance of security personnel & report any other abnormalities etc.
• Identify & record building defects during the Defects Liability Period & follow up with contractors on the rectifications.
• Supervise contractors in carrying out maintenance or improvement works.
• Attend to tenants' queries, feedback and/or complaints.
• Carry out daily inspection of tenants' fitting-out to ensure that there is no breach in the house rules.
• Be part of the CERT Team (Company Emergency Response Team).
• Prepare incident report for incidents that occur in the building.
• Manage the Fire Command Centre.
• Assist in Fire drill duties.
• Recommend improvements that will enhance the building in terms of operations & maintenance standards.
• Undertake ad-hoc projects that may be assigned.

Requirements:

• GCE 'O' levels, Nitec or equivalent.
• Min 3 years of relevant working experience in Building Operations/Property Management.
• Experience in workplace safety & handling of emergency situation preferred.
• Able to multi-task & work in a fast-paced environment.
• Able to work independently & communicate with people of all levels.

Why Join Us?

• Attractive remuneration packages with Variable Bonus
• Medical and dental benefits
• Within walking distance from MRT

Others:

• 5.25 days work week (alt Sat), 2 shifts (AM/PM)
• Off on PH & Sunday

All applications will be treated in strictest confidence.

We regret to inform that only shortlisted candidates will be notified.

We are seeking a dynamic and passionate Wine Sales cum Events Planner Manager to join our team. In this role, you will be responsible for driving wine sales while planning and executing memorable events that showcase our exceptional wine offerings. The ideal candidate will have a strong background in sales, a deep knowledge of wines, and excellent event planning skills, particularly within the Singapore market.

**Key Responsibilities include , but are not limited to:**

* **Sales Management:**
- Develop and implement effective sales strategies to promote our wine portfolio to individual and corporate clients.
- Build and maintain strong relationships with customers, distributors, and partners to drive sales growth.
- Conduct market research to identify trends, opportunities, and the competitive landscape within the wine industry in Singapore.
- Achieve and exceed sales targets through proactive outreach and customer engagement.

* **Event Planning cum operations:**
- Plan, organize, and execute wine tasting events, corporate functions, and private parties, ensuring a seamless experience for all attendees.
- Collaborate with clients to understand their needs and preferences, providing tailored event solutions that highlight our wine selection.
- Coordinate logistics, including venue selection, catering, staffing, overseeing operations, and wine selection for events.
- Manage event budgets, ensuring cost-effectiveness while delivering high-quality experiences.

* **Wine Knowledge and Promotion:**
- Stay informed about wine trends, regions, and varietals to effectively educate clients and guests during events and sales interactions.
- Conduct wine tastings and presentations for clients, enhancing their understanding and appreciation of our products.
- Develop marketing materials and promotions to support wine sales initiatives and events.

* **Reporting and Analysis:**
- Monitor sales performance and prepare regular reports for management, providing insights and recommendations for improvement.
- Analyze event feedback and sales data to continuously enhance the quality of our offerings and customer satisfaction.

**Qualifications:**

* Diploma or Bachelor’s degree in Business, Hospitality, or a related field.
* Minimum of 5 years of experience in wine sales, event planning, or a combination of both.
* Strong knowledge of wines, including varietals, regions, and pairing suggestions.
* Familiarity with the Singapore market and its wine industry dynamics.
* Excellent communication and interpersonal skills, with the ability to engage clients and build lasting relationships.
* Proven organizational skills and attention to detail, with the ability to manage multiple events simultaneously.
* Proficiency in Microsoft Office and event management software.

At DHM, we value creativity, passion, and teamwork. Join us in creating unforgettable experiences for our clients while working with an exceptional wine selection.

**How to Apply:**
If you are excited about the opportunity to blend your passion for wine with event planning, please send your resume and cover letter to :[email protected]

Join our dynamic culinary team at DHM, where we pride ourselves on delivering an exquisite dining experience. We are currently seeking a talented and passionate Junior/Sous Chef to elevate our kitchen operations, specializing in French cuisine.

**Key Responsibilities inculde, but are not limited to:**

- **Culinary Expertise:** Specialize in French (preferred), Mediterranean and Western cuisines with a minimum of 3 years of experience in modern and creative culinary styles.

- **Culinary Passion:** Demonstrate a deep understanding of French food history, tradition, and culture.

- **Leadership:** Exhibit excellent leadership skills, leading by example, and taking ownership of the restaurant in the absence of the Head Chef.

- **High Volume Management:** Command and lead a high-volume kitchen while ensuring food safety qualifications are met.

- **Creative Flair:** Showcase personal flair and experimentation to alter familiar dishes and create innovative combinations.

- **Team Collaboration:** Work closely with the Head Chef and kitchen personnel to manage daily kitchen operations and outside catering.

- **Mise en Place Preparation:** Prepare and delegate mise en place as instructed, ensuring all ingredients are ready before cooking.

- **Staff Supervision:** Oversee junior kitchen staff, ensuring they have comprehensive knowledge of the menu and ingredients, especially allergens.

- **Stock Management:** Maintain proper stock levels for smooth daily operations, adhering to food handling and storage standards.

- **Quality Control:** Ensure consistency in food quality and presentation, following company recipes and portion controls.

- **Hygiene Standards:** for oneself and other colleagues, Uphold hygiene, food safety, and personal grooming standards, promoting a safe working environment.

-**Create your own kitchen SOP and Risk management plan.

**Requirements:**

- A commitment to maximizing profitability for the outlet.
- Curiosity and eagerness to learn new culinary trends, providing feedback for innovation.
- Ability to thrive under challenges and dedication to serving high-quality food.
- Initiative, self-starter mentality, and strong teamwork skills.
- Assist in monthly inventory management for the kitchen and outside catering.
- Monitor portion sizes and waste control to maintain profit margins.
- Perform additional duties as assigned by management, Head Chef or the Executive Chef.

Please send your resume to [email protected]

**Job Responsibilities include, but are not limited to:

*Reporting to the Group General Manager (GGM) and assigned personnel, you will work towards achieving the restaurant's annual operational budget.

* Manage restaurant events and sales, including cold calls, corporate/internal events, and following up on email confirmations to meet customer expectations.
* Oversee all in-house reservation systems, including checking in and replying to emails regarding upcoming reservations, updating and blocking room status for private events, and sending out event proposals.
* Manage the RIVIERA Table Management System and handle event inquiries via phone, email, or in-person visits regarding private room viewings.
* Collaborate with the Group General Manager (GGM) and team members to manage restaurant operations during corporate events and meal periods, ensuring company standards and service steps are upheld in all guest interactions.
* Ensure that checklists, requisitions, and proper opening and closing functions are completed for each event.
* Communicate positively with guests and employees, actively listening to requests, responding appropriately, and providing accurate information. Always consult with a supervisor when in doubt (no second-guessing).
* Follow all service and administrative steps outlined in training materials provided by the GM.
* Interact positively with customers, promoting the restaurant and its services. Always verify information before relaying it to guests or resolving issues to the satisfaction of all parties involved.
* Follow up on invoice billing after each event.
* Assist the GM with planning and setting up for special events and corporate dining.
* Track and resolve matters related to delivering event orders with clients and HQ.
* Coordinate with the GM and sales and marketing team to organize meetings and special events as requested.
* Greet and serve the needs of guests who patronize our restaurant.
* Plan and coordinate all promotional activities targeting clients and schedule activities for guests.
* Assist the GM in planning strategies to ensure that the company business plan is successfully delivered.
* Demonstrate a good knowledge of the restaurant menus and wine lists, and be ready to answer inquiries or complaints in a courteous and efficient manner, keeping the GM informed to ensure problems are resolved satisfactorily.
* Ensure consistency in product quality and presentation as established by the company and GGM.
* Achieve sales targets by upselling beverages and food items while maintaining customer satisfaction.
* Ensure compliance with regulatory standards for hygiene, health, food safety, risk management, and maintaining a safe environment for all employees, especially during deliveries.
* Perform additional responsibilities as requested by the GM or assigned personnel.

**Requirements:**

* Meticulous attention to detail.
* Ability to collaborate and coordinate effectively with various departments within the company and with external stakeholders.
* Capacity to work under tight deadlines and independently; solution-oriented, results-driven, and a problem-solver.

Please send resume to : [email protected]

As a Business Analyst, you will be responsible for the following:

• Prepare documentation of processes, workflows or business requirements

• Participate in discussions to bridge the gaps between business and IT team, you are the key person to articulate clearly the business requirements to the technical team and technical proposition to business context

• Support Manager in performing gap analysis, test planning and deployment planning, and ensure the right implementation of IT solution to meet the business needs

• Perform Functional and SIT Testing before release to UAT for User Testing

• Perform User Acceptance Test Planning & automated and manual testing

• Assist to assess vendors in ensuring deliveries from vendors and developers meets standards and user requirements.

• Knowledge of API integrations and data workflows in mobile and web applications. Collaborate with stakeholders to gather, document, and analyse business requirements.

• Translate business needs into detailed technical specifications for development teams.

• Work closely with developers, testers, and project managers to ensure seamless project delivery.

• Assist in the development and implementation of mobile and web applications.

• Conduct gap analysis and ensure alignment between business needs and technical solutions.

• Create process flow diagrams, user stories, and business case documentation.

• Facilitate meetings and workshops to gather insights and feedback from stakeholders.

• Ensure that deliverables meet quality standards and align with the overall project timeline.

• Support UAT (User Acceptance Testing) by preparing test cases and ensuring business requirements are met.

• Communicate project progress and any potential risks to stakeholders in a timely manner.

Requirements:

• Bachelor's degree in Business, IT, or a related field.

• 3-5 years of experience as a Business Analyst in mobile or web app development.

• Healthcare IT and work within the Healthcare Environment is as must.

• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.

• Ability to translate complex business processes into clear, actionable requirements.

• Experience with tools like JIRA, Confluence, Visio, or other process mapping tools.

• Excellent communication, analytical, and problem-solving skills.

• Ability to work collaboratively in a fast-paced environment.

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Parameta Solutions

Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.

Job Duties:

▪ Working with a variety of stakeholders to translate regulatory drivers & customer needs into a data centric product specification.

▪ Map out complex data flows and understand the consistencies and differences across data attributes sourced from various systems.

▪ Work alongside Project Manager, Data Scientist and Product Lead (the Project Team) to shape new products.

▪ Produce clear business requirements and functional specification documentation.

▪ Work alongside Data Science and Data Engineering teams to comprehend and map our data landscape.

▪ Research and understand origination of Order and Trade data lineage.

▪ Liaise with Order Management and Trade Management technology and business teams to, list of values, formats etc).

▪ Align Data Product Pipeline with Commercial Business Objectives with a particular emphasis on Regulatory Technology products.

Communication:

▪ Communicates effectively and efficiently to internal and external stakeholders.

▪ Communicate to the Project Team on a regular basis by delivering progress reports both written and verbally.

▪ Coordinate and manage requirements capture, and review workshops with multiple stakeholders.

▪ Communicate with the wider technology teams to coordinate interdependencies and resolve issues.

Person Specification:

▪ Personable and engaging.

▪ Excellent communication skills, both written and oral.

▪ Ability to forge productive working relationships with various teams within the organisation.

▪ Ability to prioritise workload to meet deadlines and work effectively under pressure.

▪ Logical and structured approach to problem solving.

▪ Numerate and analytical.

▪ Adaptable, reacting to project adjustments and alterations promptly and efficiently.

▪ Proven data analysis skills with real time data.

▪ Fastidious with an excellent attention to detail.

▪ A keen and proactive “self-starter”, happy to go the extra mile.

Knowledge & Experience

▪ Experience within OTC Markets working with OTC Data.

▪ Up to date with market data opportunities in the regulatory tech space (MIFID, MAR, FRTB, Trade Surveillance, Record Keeping etc).

▪ Detailed knowledge of trade, order and execution lifecycles from a data and messaging perspective.

▪ Familiar with various execution methods used in the Inter Dealer Broker market (CLOB, Periodic Auction etc).

▪ Extensive cross asset / product experience (Rates, FX, Energy & Commodities, Fixed Income, Credit etc).

▪ Comfortable working with an Agile methodology building rapid prototype(s).

▪ Extensive experience with JIRA, Confluence.

▪ Complete proficiency in SQL.

▪ Strong proficiency in Python & R.

▪ Demonstrable knowledge of FIX protocols and JSON messages a distinct advantage.

▪ Experience within the cloud space (AWS, EKS, GCP, Snowflake, ThoughtSpot) a bonus.

▪ BA Accreditation (PM-BMA, CBAP) preferred.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As our Facilities Management Property Executive (M&E), you’ll be the go-to person for all things related to the upkeep and optimization of facilities under your care. You’ll oversee maintenance, regulatory compliance, and safety, ensuring every corner of our building operates smoothly and efficiently. This role offers a blend of hands-on oversight, strategy, and sustainability focus, helping our team create a safe, sustainable, and welcoming environment.

What you will be doing:

• Overseeing facility maintenance and repair activities, upholding high standards of safety and regulatory compliance.
• Conducting regular inspections of M&E equipment to maintain optimal service levels.
• Managing and renewing service contracts, licenses, and permits, ensuring they remain current and compliant.
• Proposing improvements, repairs, and upgrades to enhance building functionality and efficiency.
• Coordinating and supervising contractor performance, ensuring timely, high-quality service.
• Implementing energy-saving and water conservation initiatives to align with our sustainability goals.
• Leading risk management, emergency planning, and workplace safety initiatives.
• Preparing monthly reports, attending client meetings, and providing updates on facility operations.

What we’re looking for someone who’s:

• Holding a Degree or Diploma in Mechanical/Electrical Engineering, Building Services, or a related field.
• Bringing at least 5 years of experience in property management / facilities maintenance / equipment management.
• Green Mark and FSM certified candidates are highly preferred.
• Skilled in customer service, with strong communication abilities.
• Knowledgeable about complex technical issues related to building maintenance and eager to propose innovative solutions.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Facilities Management team Leasing Executive (Residential) for Knight Frank, you’ll be instrumental in ensuring our residential communities are well-maintained and thriving. This role puts you at the forefront of managing tenant relationships, lease negotiations, and community satisfaction, fostering a seamless living experience for residents. If you’re passionate about residential real estate, excel at maintaining high occupancy rates, and enjoy creating positive tenant experiences, this role offers a rewarding opportunity to grow within a respected real estate leader.

This role is perfect for someone ready to enhance the residential leasing experience, utilizing their expertise to contribute to Knight Frank’s high standards in property management. If you thrive in a dynamic environment and are excited about residential real estate, we’d love to hear from you!

What you will be doing:

• Lease Management: Oversee leasing activities, including the preparation of Letters of Offer and Tenancy Agreements, and collaborate with solicitors on lease documentation.
• Budgeting & Reporting: Prepare annual budget forecasts and generate monthly management reports to track performance and support strategic decision-making.
• Market Research & Occupancy Strategy: Stay updated on residential trends, constantly reviewing tenant mix and occupancy strategies to maintain a high occupancy rate.
• Resident Relations: Build and nurture positive relationships with residents, addressing tenancy matters such as move-ins, compliance, and maintenance promptly and professionally.
• Financial Management: Manage residential rental income and arrears, working closely with the Finance team on billing, deposit refunds, and related financial matters.
• Authority Liaison: Coordinate applications and liaise with relevant authorities on lease-related matters, ensuring compliance and a smooth leasing process.

What we’re looking for someone who’s:

• CEA Qualified: Holds the necessary qualifications to be registered with the Council for Estate Agencies (CEA).
• Experienced in Real Estate: Has a Diploma in Real Estate or a related discipline, with at least 5 years of experience in residential leasing or property management.
• Skilled in Negotiation & Marketing: Strong in lease negotiations and able to engage effectively with a diverse range of tenants and stakeholders.
• Detail-Oriented & Analytical: Meticulous in documentation, with solid financial analytical skills for managing budgets and lease-related finances.
• Proactive & Resident-Focused: Brings excellent interpersonal skills to foster positive resident relations and address their needs efficiently.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resource Executive and invite industry professional to join us in our mission.

Job Description:

• Manage the full-cycle talent acquisition and retention activities.
• Manage the full-cycle payroll administration activities.
• Manage work pass applications, renewals and cancellations.
• Manage HR administrative tasks across multiple functions.
• Manage and participate in talent engagement events.
• Maintain and update employee records in Info-tech system and personnel files.
• Collaborate closely with all internal and external stakeholders to drive business goals.
• Participate in all HR projects, audit and compliance activities.
• Responsible for other duties as assigned by the HR Manager and President.

Requirements:

• Diploma or Bachelor’s degree in Human Resources Management.
• 3 years of working experience in HR capacity, with focus in Talent acquisition and Payroll administration.
• Proficient with Singapore's statutory laws (e.g., Employment act, CPF act)
• Meticulous, organised, process-driven, detailed-oriented and operationally hands-on.
• Proficient in Info-tech systems and HR related portals.
• Immediate availability or short notice is highly preferred.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Executive and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, VIetnam, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnerships with education institution and colleges across different geographical locations.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Director.

Requirements:

• Diploma or Bachelor degree qualification.
• 3 years of relevant working experience as student recruitment in an international private education industry.
• Driven by a passion for student recruitment and sales, with a strong goal-oriented focus.

Remuneration will commensurate with sales targets.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Windows Engineer skilled in patching, scripting and Bladelogic, to support our client in Singapore which is a top global investment bank.

Key Responsibilities:

• Ensure system currency for Windows servers are up to GIS standards. No past due in currency report.
• Ensure ancillary patches (Microsoft Office. Java, Adobe related products) for Windows servers are up to GIS standards
• Transit currency works for legacy Windows servers to Global Patching and Currency Team
• Provide weekend change and ad-hoc operational support for Windows servers
• Other projects and tasks as required
• Patching on all APAC Windows servers
• Ensure that there are no overdue vulnerabilities in the patching report – Monthly / Bi-weekly
• Forecast the upcoming vulnerabilities, Plan the Patching cycle, send AO comm’s and raise paper works
• Transition / offload work to the global team
• On-board the low touch servers to automation

Job Requirements:

• In depth working technical knowledge in applying patches and recovering Windows servers
• In depth working technical knowledge in applying ancillary patches
• Good working experience in BladeLogic for Windows
• Good working experience in scripting like PowerShell
• ITIL and basic understanding of technologies
• B.S. degree in Computer Science, Engineering or equivalent preferred
• Added advantage with Microsoft Certified Professional
• Strong analytical and leadership skills
• Require to work on weekends

3 Key must-have:

• In depth working technological knowledge in applying patches and recovering Windows servers and in applying ancillary patches
• ITIL and basic understanding of technologies
• Good working experience in BlageLogic for Windows and scripting like PowerShell

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Scrum Master / Product Owner to support our client in Singapore which is a top global investment bank.

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Finance, or a related field.
• Minimum 3-4 years as a Scrum Master or Product Manager, with specific experience in trading applications within an investment banking environment.
• Knowledge of equities trading workflows and front-office technology systems will be an advantage
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements will be an advantage
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms will be an advantage
• Certified Scrum Master (CSM) or equivalent agile certification preferred.

1. AUTHORITY

•Monitor and retain the overall implementation of the SMS within the Fleet Teams and the assigned fleet.

2. RESPONSIBILITY

•Ensure the safe operation of the assigned fleet in compliance with the Company requirements as well as with existing international Rules and Regulations

•Provide a link between the Company and those on board of the assigned fleet

•Be fully conversant with:

the Company’s QHSE policies

the Company’s management system tools such as the SMS

•Monitor and emphasize that the standards and requirements defined within the SMS are understood,implemented and enforced within the assigned Fleet Team and the vessels under the responsibility of the relevant team

•Monitoring the safe operation and pollution prevention activities of the vessels in the assigned fleet

•Being an expert in the application of the company QM – as such and based on the CAPA(Corrective & Preventive Action) approach continuously review the SMS for improvements and its proper utilization

•conduct regular vessel visits for audits & trainings with the focus on raising the awareness of the crew in the proper application of the standards as defined in the SMS

•conduct investigations on incidents and off-track performance and evaluate corrective / preventive actions to be implemented as well as to follow-up on agreed initiatives

•trigger and participate in the Management of Change process based on the investigation results

•communicate conclusions of off-track performance (PSC, incidents of whatever type) to and within all existing internal and external reporting & vetting platforms (e.g. Rightship, GLSM, QHSE database) for proper closing out and reflection within databases tracking the Company / vessel performance

•handling of Security matters for the assigned fleet

•monitor fleet performance on navigational aspects and evaluate off-track performance incl.corrective / preventive actions to be implemented

•liaising internally with all Departments on operational matters

•Act as Company Security Officer (CSO) and plan ISPS audits for designated fleet/vessels within the required timescales. Monitor required reporting of entries into HRA/War risk areas and Armed Guards as required.member of the Emergency Response team

•Participate in Customer meetings

•Participate in the recruiting process of new seafarers

3. SUPERVISORY RESPONSIBILITY (Function gives instructions to)

QHSE Team Assistant

4. REPORTING LINE (Function reports to)

QHSE manager

DPA

5. REPRESENTATION (Function is represented by)

DPA

CSO

6. QUALIFICATIONS

SKILLS & COMPETENCIES:

•Demonstrates teamwork, interpersonal and communication skills in written and spoken English

•Analytical, problem solving, time management and decision making skills

•Self-motivated and ability to work well under time pressures with little supervision

•Ability to work well within a diverse team environment

•Ability to audit, train, guide and advice on regulatory and procedural requirements

•Capability to identify operational risks and advise practical mitigation measures

•Initiative & Responsibility (acts on own initiative, makes things happen and accepts responsibility for

the results)

•Execution (adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results)

•Analysis & Judgment (quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments)

•Effective communication (communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively) Constructive teamwork (co-operates well with others;

•shares knowledge, experience and information; supports others in the pursuit of team goals)

EDUCATIONAL QUALIFICATIONS & EXPERIENCE:

•Seagoing experience of min. 5 years, preferably in the position from C/O upwards

•Experienced in work with Quality & Safety Management Systems

•sound knowledge on ISM / ISPS Code requirements

•Auditing experience

•preferably having gained experience in conducting crew trainings

•gained experience in the fields of conducting Incident investigations, Root cause Analysis & CAPA evaluation,Performance / KPI management

•Preferably Bulker / Tanker experience

•Knowledge and experience in environmental and best management practices in the QHSE industry.

•Excellent analytical skills in the Shipping fields

Roles & Responsibilities:

• May occasionally be requested for business trip outside of Singapore for IT operations.
• Assist in setup of servers, firewalls and other network equipment for small offices
• Provide office IT support to the company employees.
• Provide vessel IT support to the crews onboard the vessels.
• Ensure all the IT issues are resolved within the stipulated time.
• Ensure assigned IT project tasks are completed within the stipulated timeline.
• Provide effective communication and customer service to the employees and the crews, in person and through phone calls and emails.
• Oversee and keep IT assets such as servers, laptops, monitors and printers.
• Update the IT asset inventory, application accounts and audit related documents regularly.
• Setup account, preparation of hardware and software for new hires.
• Participate/assist in internal and external audits.
• Prepare simple troubleshooting documentation for the staff and crews.
• Oversee IT procurement according to the company process.

Requirements:

• Bachelor’s degree or recognized Diploma in technology or computer science.
• Preferably 3-5 years or above experience working in infrastructure, network and security areas.
• Knowledge and certification in Microsoft 365, VMWare, Microsoft Hyper-V and CCNA will be advantageous.
• Strong knowledge and experience in LAN/WAN network configuration
• Able to multi-tasking and work on multiple projects simultaneously.
• Able to work independently and as part of a team.
• Knowledge in security risk assessment, audit, vulnerability scanning, data and application security is a plus.
• Excellent analytical, troubleshooting and problem-solving skills
• Excellent interpersonal skills
• Self-motivated and have drive, and ability to work independently and a good team player.

We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.

We are an equal opportunity employer. Applications from all qualified candidates are welcome.

All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Personal Assistant and invite talented individuals to join us in our mission.

Job Description:

• Manage the President’s calendar of appointments and meetings.
• Coordinate and organise meetings, including the preparation of agendas, materials, and follow-up on actionable tasks.
• Provide regular reminders and updates about upcoming meetings and their status.
• Prepare detailed and accurate reports and documents.
• Attend various events organised by the Chamber of Commerce or other local institutions with the President.
• Maintain the president’s office in a clean and orderly condition, ensuring files are stored and returned to their proper places.
• Provide support for other assignments as directed by the President.

Requirements:

• Bachelor’s Degree in Business Management or a related field.
• 3 years of experience as a Personal Assistant or in a similar role, preferably within an international private education setting.
• Detail-oriented with the ability to effectively manage multiple tasks simultaneously.
• Proficient in English and Chinese, with the ability to communicate effectively with stakeholders, clients, or partners across different geographical locations.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.
• Able to travel and attend events outside of regular working hours.
• Immediate availability or short notice is highly preferred.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Admissions Executive and invite talented individuals to join us in our mission.

Responsibilities:

• Analyze the applications of prospective students (local and aboard) based on admission policies.
• Responsible for all students’ status on their Student Pass application, appeal, issuance, costs incurred etc.
• Responsible for all Agent application, renewal and update of agent list as required under Skillfuture Guidance Documents.
• Familiar with Immigration Checkpoints & Authority ("ICA") for application cases and handle the creation of SOLAR+ accounts.
• Provide support to recruitment team on preparation of admission documents and hosting student enquiries online and on-site.
• Participate in all student recruitment events, open houses, school fairs, information sessions, exhibitions, school visits and off-campus events.
• Maintain a database of student information, student feedbacks in order to generate student reports whenever required.
• Provide administrative support as assigned by the Admissions Manager, and Director of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification, with 2 years of relevant working experience in an international private education setting.
• Highly organised, meticulous, able to prioritise and multitask.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Academic Admin & Examination Executive and invite talented individuals to join us in our mission.

Job Description:

• Oversee and manage all aspects of student academic matters, including secretarial services to the Institute Board of Academic and Examination.
• Deliver prompt and efficient support to the academic department, overseeing a variety of tasks such as managing admissions, maintaining student grades and records, evaluating grade reports, organising academic board meetings, and conducting statistical analysis and performance tracking for students and faculty.
• Support the Academic department by regularly collecting, analysing, and reporting data related to various student issues, including grades, academic performance, and graduation statistics.
• Provide regular reports on student enrollment and graduation data to senior management and university-wide committees.
• Ensure accurate recording of assessment methods and results for each module.
• Supply assessment reports and invigilator scheduling information to all Heads of Schools ("HOS").
• Liaise with the Academic Board Chairman and members on academic matters, including arranging Board of Examiners (BOE) meetings and recording minutes.
• Coordinate the signing of certificates by Academic Board members.
• Administer the issuance of academic transcripts and certificates.
• Assist with the authentication of photocopies of student transcripts and certificates.
• Perform any additional tasks as directed by the Vice President of Academic, and President

Requirements:

• 3 years of experience in academic administration or a similar capacity.
• Detail-oriented and accurate in handling data & documentation.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Our tax practice revolves around helping our clients effectively manage their tax obligations proactively and responsibly. As part of a global team of 35,000 tax professionals in 150 countries, you will advise clients on planning, compliance and reporting wherever the client has needs. Our unwavering commitment to quality service and our technical networks enable you to help clients reduce inefficiencies, mitigate risk and improve opportunities within their tax functions. Groups (or, as we call them – sub-service lines) within Tax include Business Tax Services, Global Compliance and Reporting (GCR), People Advisory Services, Indirect Tax Services, as well as International and Transaction Tax Services.

The opportunity

Our business tax services help clients succeed by assisting them with the strategic and operational challenges facing their tax functions, analyzing tax opportunities and benefits, and providing tax-related domestic and cross-border planning as well as compliance services for corporations Be part of the team that works closely with clients to build sustainable tax strategies; improve processes, controls and risk management; and supports clients in managing effective relationships with tax authorities.

Your key responsibilities

As a Business Tax Services Senior Manager, your main objective is to achieve business growth by developing and maintaining strong working relationships with key business decision-makers, informing them of our scope of services and communicating how these services benefit their organizations.

Skills and attributes for success

• Manage and coordinate business tax compliance and tax advisory engagements
• Develop budgets, determine resource requirements, and direct / monitor engagements
• Maintain continuous interaction with clients, manage expectations and ensure exceptional client service
• Team with tax professionals in other sub-service lines to provide comprehensive tax services
• Oversee the compliance management process and adapt to challenges in the process
• Participate in managing a compliance group by assisting with forecasting future compliance work, delegating work effectively, and resolving related issues
• Share knowledge to develop professionally and enhance service delivery. Facilitate open communication and supervise staff and peers
• Participate in recruiting efforts when necessary
• Contribute to a flexible, stable, and team-oriented working culture

To qualify for the role you must have

• University degree with a minimum of 9 years of relevant business tax experience
• A CPA / CA or other certification relevant to an area of specialization
• Excellent supervisory, analytical, organizational, and leadership ability
• Proven ability of managing complex and sizable assignments
• A commitment to learning in a tax technology environment
• Excellent command of spoken and written English. Mandarin is an advantage
• Experience working in public accounting firms

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

The Company

We are a dynamic and rapidly growing fintech organization with global operations. As we expand our team, we are seeking an experienced HR Business Partner to support our Singapore operations, drive strategic HR initiatives, and provide expert advice on local HR matters.

The Role:

As an HR Business Partner, you will be responsible for the full spectrum of HR functions, working closely with the leadership team to align HR strategies with our business goals. You’ll be a trusted advisor on Singapore’s HR landscape, including labour laws, regulations, and market trends, helping to build a strong and agile workforce.

Key Responsibilities:

• End-to-End HR Management
  Manage the complete employee lifecycle, including recruitment, onboarding, performance management, employee relations, and offboarding.
• Strategic HR Partnership
  Collaborate with the leadership team to develop and implement HR strategies that support business objectives, organizational growth, and a high-performance culture.
• Local Expertise in Labour Laws
  Provide expert guidance on Singapore employment laws, regulations, and HR best practices, ensuring all HR processes comply with local legislation.
• Employee Engagement & Development
  Foster a positive workplace culture through initiatives that enhance employee engagement, learning, and career development.
• Performance & Talent Management
  Support managers in conducting performance reviews, setting development goals, and building a pipeline of talent aligned with business needs.

What We’re Looking For:

• Experience7–10 years of HR experience, preferably within a small to medium-sized business or a division in a larger organization.
  Proven experience with the end-to-end HR function, including familiarity with Singapore’s labour laws and HR practices.
  
• Skills & AttributesStrong relationship-building skills, with the ability to influence and advise senior leaders.
  Excellent organizational, communication, and problem-solving skills, with a proactive approach to challenges.
  High level of adaptability and resilience to work in a fast-paced, evolving environment.
  

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

About Parameta Solutions

Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.

Job duties:

Analysis:

- Be a subject matter expert in D&A’s data collection and processing infrastructure and systems

- Work with D&A Product and Sales to understand new business requirements

- Work with D&A Technical teams/Managers to convert business requirements into IT solutions

- Analyse existing data flows and processes working with the TPI Product team to support new business initiatives and changes in the global regulatory landscape

- Understand, articulate and define the benefits that will be delivered by a given technology initiative or change.

- Understand the broad context of technology within Tullett Prebon to ensure any system changes do not affect other business processes.

- Requirement and defect /issue prioritisation

Requirements Management and change control:

- Break down requirements into epics and user stories and work closely with all stakeholders to define acceptance criteria

- Work with business stakeholders and product managers to manage the product backlog.

- Develop and maintain feature documentation

- Be responsible for User Acceptance Testing and end user training/handover

- Produce Support documentation as required

Communication:

- Communicate to the project team on a regular basis by delivering progress reports both written and verbally

- Coordinate and manage requirements capture, and review workshops with multiple stakeholders.

- Communicate with the wider technology teams to coordinate interdependencies and resolve issues

- Act as a domain expert or Subject Matter Expert (SME) in relation to the system or services they are involved with

- Be the primary point of contact for the Development Team. Resolve any design or functional issues and deal with any queries.

- Communicate to the project team on a regular basis by delivering progress reports both written and verbally

- Coordinate and manage requirements capture, and review workshops with multiple stakeholders.

- Help set and continually manage requirements delivery expectations with team members and business users

- Communicate with the wider technology teams to coordinate interdependencies and resolve issues

Requirements for the role:

- Excellent communication skills both written and oral

- Ability to forge working relationships with various teams within the organisation

- Ability to prioritise workload to meet deadlines and work well under pressure

- Logical and structured approach to problem solving

- Familiar in Microsoft office, especially MS Project and Excel

- Numerate and analytical

- Reacts to project adjustments and alterations promptly and efficiently

- Business Analysis qualifications (ISEB, Dip BCS) an advantage

- Proven analysis skills with real time data

- Experience with JIRA, Confluence

Supervisory Duties:

- Management and supervision of the global BA team

- Establish an environment that promotes respect for individuals and adheres to the policies and guidelines of the Company.

- Provide leadership, direction, advice and guidance to the team, thus maintaining high levels of integrity, motivation and morale.

- Maintain staff competence by ensuring that staff skills or knowledge gaps are met with appropriate training and development as required in order to perform their roles to their maximum capability and fulfil their potential.

- As appropriate, initiate actions to further improve your own and the team’s skills and performance.

- Ensure all staff who report to you are aware of how to escalate any issues which may arise.

- Set development and general objectives

- Maintain regular feedback to team members regarding their performance and undertake annual reviews

- On an on-going basis review process/procedures utilised within the Bus Analysis function seeking improvements and efficiencies, making recommendations to Senior Management