• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Description

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Requirements

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

• You will be expected to be an SME in Program Project Management with expert proficiency.

• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

• Lead the project team to ensure timely delivery of project milestones.

• Ensure that the project is delivered within budget.

• Manage project risks and issues and develop mitigation strategies.

• Provide regular project status updates to stakeholders and senior management.

Requirements:

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience.

• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus.

• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

What you will be doing:

• To carry out site feasibilities study and prepare a clear development brief in respect of the Project’s quality, cost and time requirements and limitations
• Advise on the procurement strategy and prepare project budget and tender documents (pre-contract & post contract administration and procedures)
• Prepare tender documents, evaluate tenders received and recommendation to Clients for award of contracts
• Provide support on technical issues to Client
• Perform project management on cyclical projects, improvement and upgrading projects, additional and alteration projects
• Attend progress meeting and coordinate with Contractors and consultants to ensure delivery of result
• Perform site inspections, attend site meetings, provide regular progress reports and submit progressive project claims
• Prepare and submit reports to clients and stakeholders.
• Attend project site verifications and audits
• Facilitate in conducting of consensus gathering especially for upgrading and CIPC projects
• Handle feedbacks from the ground / residents pertaining to project
• Ensure safety measures and risk assessment are implemented and applied on site
• Collate and compilation projects’ documents upon completion of projects for TOP / CSC and Finalisation of Account.
• Any ad-hoc duties as assigned whenever required

You are:

• Proven experience in project management, including building repairs, replacements, alterations, and new construction projects.
• Ability to prepare development briefs, manage project quality, cost, and timelines.
• Expertise in advising on procurement strategies, preparing project budgets, tender documents, and handling pre-contract and post-contract administration.
• Experience in preparing cost estimates, finalizing costs, and coordinating project meetings with clients.
• Skills in preparing and evaluating tenders, and recommending contract awards to clients.
• Capability to provide technical support and advice to clients.
• Proficiency in coordinating with contractors, sub-contractors, consultants, authorities, and suppliers to ensure adherence to project timelines and plans.
• Experience in performing site inspections, attending site meetings, providing progress reports with photos, and managing progressive project claims.
• Ability to prepare and submit reports to representatives and government agencies, and handle site audits.
• Experience in facilitating consensus gathering for upgrading and CIPC projects.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Description:

We are looking for a highly motivated and skilled Chef De Partie to join our dynamic culinary team. The ideal candidate will support our Sous Chef/Executive Chef in managing daily kitchen operations, ensuring the highest standards of food quality, and upholding the unique flavors of our Nyonya cuisine. This is a fantastic opportunity for someone with a strong culinary background and a passion for heritage food.

Key Responsibilities

• Assist Chef in overseeing food preparation and kitchen operations.
• Ensure that all dishes are prepared to the highest quality and consistency
• Supervise and train kitchen staff, ensuring adherence to hygiene and safety standards
• Collaborate with the culinary team to develop new menu items and refine existing recipes
• Manage inventory, order supplies, and maintain stock levels
• Ensure that the kitchen is clean, organized, and compliant with health regulations
• Take charge in the absence of the Sous Chef and lead the team effectively

Qualities:

• At least 2 years of relevant working experience
• Expertise in cooking Nonya cuisine not necessary but an added advantage
• Possess passion and interest in new recipes and products
• A team player who works efficiently to fulfil the production demands
• Willing to keep learning to broaden knowledge and harness new methods of production

Working Hours:

• 7-9 hours work per day
• 6 days’ work week

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Join the Eatz Group of Companies, a leader in the F&B industry with over 20 years of experience. Our brands – Eatz Catering, Catering Culture, Sherlyn Patisseries, and Mutiara Seafood, Jumbo Group’s Halal Seafood Restaurant – are known for delivering quality catering and culinary excellence across Singapore.

Be part of an exciting and dynamic team that’s passionate about innovation, exceptional service, and creating memorable dining experiences. Grow your career with us as we continue to set the standard in catering and hospitality.

Key Responsibilities:

• Handling inquiries: Respond promptly to customer inquiries via phone, email, or online platforms, providing information about our catering services, menus, and packages.
• Client follow-up: Engage with both potential and existing clients to clarify event details, confirm orders, and ensure satisfaction.
• Sales assistance: Support the sales team by managing inquiries, preparing proposals, and providing assistance during client consultations.
• Client advising: Offer advice on menu selection, catering options, and event logistics based on client preferences, budget, event type and menu offerings to encourage upselling.
• Order entry: Process and record client orders accurately in the system, covering all details like menu, delivery time, and any special requests.
• Coordination: Communicate client needs clearly to the kitchen, logistics, and operations teams to ensure seamless execution.
• Order updates: Keep clients informed of any order changes, including menu adjustments or scheduling updates.
• Event planning assistance: Collaborate closely with clients to understand their event requirements, guiding them on catering options, setups, and dietary needs.
• Scheduling & logistics: Coordinate delivery times, venue setups, and other logistics to ensure smooth event execution.
• Problem resolution: Address client concerns quickly and efficiently, ensuring high satisfaction and client retention. Handle any last-minute requests or issues that arise on the day of the event.
• Liaison with operations: Work alongside the operations team to ensure client expectations are met during the event.
• Building relationships: Cultivate positive relationships with clients, fostering repeat business through attentive service and follow-ups.
• Post-event follow-up: Gather feedback after events to ensure client satisfaction and address any comments. Collect client feedback on food quality and service, and communicate with relevant departments for improvements.
• Client retention: Implement client retention strategies by offering personalized service and suggesting future catering opportunities.
• Documentation: Maintain accurate records of client communications, orders, and feedback in our CRM/order management system.

Key Skills and Attributes:

• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Detail-oriented approach for managing client orders accurately.
• Problem-solving abilities to address client needs and complaints effectively.
• Customer-focused with a positive, can-do attitude.

Requirements:

• Degree in a relevant discipline or a minimum of 4 years of relevant experience.
• Excellent communication skills, meticulous attention to detail, and results-driven.
• Quick thinker with strong problem-solving skills.
• Highly motivated and able to work independently.
• Strong desire to own projects and exceed expectations.
• Versatile and solution-oriented, with a drive to deliver results.
• Strong command of MS Office and/or SAP/ERP systems.

Job Info:

• Pleasant working environment.
• 5.5 day work week arrangement.
• Location: Bedok Food City (Postal Code: 489950).
• Attractive remuneration based on experience and qualifications.
• Additional benefits available.

For a quicker response, please send your updated CV via WhatsApp to 9857-9292.

Job Purpose

As a Facilities Management Executive, you will oversee the management of facilities of Strides Premier. Your primary responsibilities include planning and supervising preventive maintenance and daily operations to create a conducive and safe working environment. You will implement proactive measures to enhance maintenance standards and efficiency, ensuring compliance with all regulatory requirements.

Key Responsibilities

Management & Administration

• Liaise with stakeholders (Contractors/Sub-contractors/Authorities/etc) on building matters
• Lead and drive the tendering processes, evaluations, recommendations, and contract awards.
• Maintain policies and procedures for facility management, operations, and administration, ensuring proper documentation throughout.
• Establish and implement Standard Operating Procedures (SOPs) and Work Instructions (WIs) for on-site staff, when necessary.
• Prepare budgets and monthly management reports.

Maintenance of Facilities

• Lead and oversee maintenance activities.
• Supervise contractors to ensure adherence to service standards.
• Establish, manage and monitor the efficient operation of office systems, equipment and facilities.
• Oversee capital expenditures, enhancement projects, and repairs, including contract documentation.
• Liaise and manage needs and requirements with relevant stakeholders (i.e. Contractors/Sub-contractors/Authorities/etc)

Safety & Security

• Coordinate with landlords for scheduled building fire drills and serve as the Fire Safety Coordinator during

Additional Responsibilities

• Convene, conduct or support premises inspections and meetings.
• Assist with the organization of office events.
• Act as the coordinator for the Business Continuity Management (BCM) framework.
• Ensure the achievement of all relevant plans and outcomes according to the stipulated timeline
• Support any ad-hoc duties and projects assigned by management.

Qualifications & Experience

• Diploma in Building/Facilities Management or a related field, with a preference for four (4) years of relevant experience.
• Familiarity with statutory requirements and knowledge of Energy Reduction and Sustainability Programs.
• Technical expertise in building and infrastructure maintenance, including custodial maintenance.
• Fire Safety Manager Certification is a plus.

Skills

Generic skills include, but are not limited to:

• Strong people management, written & communication skills
• Able to work independently as well as part of a team in a constantly evolving environment
• Proficient in MS Office – Teams, Word, Powerpoint and Excel
• Prepare to work after office hours (if required)

Key Responsibilities

As part of the Global Markets Enterprise & Technology Front Office and Product control practice, the analyst will be responsible for:

• Analysing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Communicating the principles, standards, vision and roadmaps to stakeholders and proactively addressing any questions / concerns identified
• Acting as a trusted advisor to stakeholders in both business and IT to assist in defining and delivering high quality solutions.

Key Requirements

• BS or higher degree in Economics, Finance or equivalent science oriented track

• knowledge of most common traded financial instruments is a MUST

• Must be detailed-oriented, a quick learner, and a self-starter

• 2+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
• Previous experience with a flagship Trading system (ideally Murex) is an advantage

• previous experience in delivering projects in financial services – preferable Investment banking and Risk
• Solid experience in gathering and writing requirements and functional specifications in a project framework

Job Description: Assistant Project Manager

Position Overview:The Assistant Project Manager (APM) plays a vital role in supporting project management teams in planning, executing, and closing projects. This position involves collaboration with various stakeholders to ensure projects are delivered on time, within scope, and within budget. The APM will assist in coordinating project activities, maintaining documentation, and facilitating communication among team members.

Key Responsibilities:

1. Project Coordination:Assist the Project Manager in developing project plans, schedules, and budgets.
   Help in defining project scope and objectives, involving all relevant stakeholders.
   
2. Communication:Facilitate communication between project teams and stakeholders.
   Prepare and distribute project updates, meeting notes, and reports.
   
3. Documentation:Maintain project documentation, including project plans, status reports, and meeting minutes.
   Organize and file project materials for easy access.
   
4. Monitoring and Reporting:Track project progress and help identify potential risks or issues.
   Assist in preparing progress reports and presentations for stakeholders.
   
5. Budget Management:Support budget tracking and financial reporting for projects.
   Assist in processing invoices and managing project expenses.
   
6. Quality Control:Help ensure project deliverables meet quality standards and stakeholder expectations.
   Assist in conducting project reviews and evaluations.
   
7. Problem-Solving:Identify and propose solutions for project challenges and obstacles.
   Collaborate with team members to address issues promptly.
   
8. Supportive Roles:Participate in team meetings and contribute to discussions and planning.
   Assist in training and onboarding new project team members.
   

Qualifications:

• Education:Bachelor’s degree in Project Management, Business Administration, or a related field.
  
• Experience:1-3 years of experience in project management or a related field.
  Familiarity with project management tools (e.g., Microsoft Project, Trello, Asana).
  
• Skills:Strong organizational and time-management skills.
  Excellent communication and interpersonal skills.
  Ability to work collaboratively in a team environment.
  Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  
• Certifications:PMP or CAPM certification is a plus but not required.
  

Personal Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Adaptable and able to manage multiple tasks simultaneously.
• Strong analytical and critical thinking abilities.

Application Process:

Interested candidates should submit a resume and a cover letter detailing their relevant experience and interest in the position.

This is a 9 months contract for a start based in Singapore

Experience in CPG, Banking or Technology Sector is preferred

Responsibilities:

• Engage and influence executive internal and external relationships within the client and industry, and build, customize, and deliver solutions through the right forums (e.g., workshops, presentations, etc.) to achieve outcomes.
• Help create forward-thinking and data-driven points of views, narratives, and business pitches to support client/partner business. Help clients/partners understand and reach their consumers using industry, marketing, and/or third-party research.
• Serve as an industry expert by developing and creating industry point of views and insights (e.g., qualitative/quantitative) using a variety of internal and external sources.
• Advise clients on methodologies for marketing and media strategy, and help customers navigate industry standards and alternatives.
• Communicate content and outcomes of complex analyses in a simple, understandable way to different audiences, through written or verbal forms

Preferred qualifications:

• Ability to manage large and complex data sets with analytical mindset and knowledge across all value chains of data (e.g., pull strategic insights, extract and clean data).
• Ability to influence an audience by crafting points of views (POVs) using data that elicits empathy or creates buy-in, and partner with, orchestrate, lead, and influence clients, partners, and/or service providers as a trusted advisor.
• Ability to interact with C-suite leaders to present/defend/clarify concerns or issues regarding an existing project, program, or solution.
• Knowledge of SQL is a plus

Seeking for SIngaporean to join as a Windows 11 Engineer

1 year contract through employment agency payroll

Work Location: Changi Business Park

Salary budget: Up to $5600 (depend on experience, company do not provide bonus)

Required Experience:

• OS Expertise: Extensive experience in troubleshooting and supporting Windows 10/11 operating systems.
• Image Creation and Deployment: Experience creating, maintaining, and deploying OS Images in a large enterprise environment.
• Endpoint Management: Proficiency with endpoint management tools such as Microsoft SCCM, MDT, Intune, or similar.
• Security Practices: Strong knowledge of endpoint security best practices and implementation.
• Technical Understanding: In-depth understanding of Active Directory, Group Policies, Networking, and Endpoint Security.
• Scripting and Tools: Experience with PowerShell, command-line scripts, and SysInternals tools.

Key Responsibilities:

• Image Creation and Management: Develop, deploy, and maintain standardized Windows 10/11 images for endpoint devices across the organization, ensuring optimal performance and stability.
• OS Deployment: Configure, troubleshoot, update, and maintain global OS Deployment variants on SCCM.
• Security Compliance: Ensure that all Windows endpoint devices comply with company security policies and standards, conducting regular audits and updates, as necessary.
• Technical Support: Provide expert technical assistance for Windows endpoint devices, including desktops, laptops, and other devices. Troubleshoot and resolve software and hardware issues to maintain system reliability.
• Project Coordination: Coordinator of the Windows 11 migration project, tracking progress of timelines, gathering of information, issues tracking, and risk mitigation to ensure a smooth transition.
• Collaboration: Work closely with IT teams, partners, and other business departments to ensure project and operational objectives are met.
• Issue Resolution: Provide ongoing technical support during and after the migration, addressing and resolving any issues related to the transition, including deployment failures, application problems, and performance concerns.
• Documentation: Create and maintain detailed documentation for support procedures, configuration settings, and troubleshooting steps to ensure consistency and support efficiency.
• Cross-Functional Coordination: Collaborate with IT teams involved in patch management, security, and regional deskside support to ensure a seamless migration experience.

Desired Soft Skills:

• Problem-Solving: Exceptional problem-solving skills with a keen attention to detail and the ability to resolve complex issues effectively.
• Communication: Strong communication skills with the capability to work independently as well as collaboratively within a team environment.
• Adaptability: Ability to adapt to changing priorities and manage multiple tasks efficiently.

Director of Regional Business Division (RBD)

1. Responsible for distributor targets in the appointed markets and products.
2. Develop and cultivate of regional markets
3. Responsible for the products’ profitability.
4. Lead the RBD and Export team to develop marketing strategy and product positioning.
5. Responsible for Purchase Management, Inventory and Sales (PSI) of the team

Requirements

Proven track record in sales leadership within the consumer electronics industry

Strong understanding of the marketplace; competitors’ products, pricing and sales strategies.

Excellent interpersonal skills and ability to build and maintain strong relationship and clients and team members

Excellent communication and presentation skills

Strong analytical skills

The Project Coordination Analyst plans, organizes, coordinates, and tracks activities to develop, deploy, and upgrade software and hardware. He/She troubleshoots project issues to maintain schedules utilizing established processes and procedures and makes recommendations for preventing recurrences. This position coordinates deployments and implementations and facilitates activities to ensure programs and projects are implemented successfully and meet established deadlines and budget.

Key Accountabilities:

• Leads project teams to achieve business results and to meet customer (both internal and external) requirements.
• Creates, prepares, and maintains project plans to estimate resources, plan, define goals, establish metrics, assess risks, develop cost plans, and provide stakeholder reports
• Leads meetings on project progress (e.g., issues, impacts, challenges, resolutions, action items, resources, deliverables, schedules, etc.) to achieve objectives on time and within budget
• Interacts with internal cross function groups, vendors and customers to clarify project and business needs.
• Maintains relationships among key stakeholders and technical groups to facilitate technical problem resolution.
• Communicates status to senior management on issues, concerns, and risks to recommend solutions and to ensure products meet customer's needs.
• Tracks milestones and deliverables to ensure project is on time and within budget. Manages the change control process to ensure project deliverables are formally reviewed, completed within planned cost and timeframe, and closed.
• Leads and clarifies product planning and design collaborations with project team members to coordinate deployments.
• Evaluates project to determine risk factors.
• Acts as a field and I.S. partner consultant to review, evaluate, and communicate progress on system release scheduling.
• Conducts post-release reviews to verify accuracy.
• Reviews release processes and procedures to verify operations and user community controls are applied

Key Requirements:

• Possess a Bachelor’s degree in Engineering , Computer Science, Information Technology or related fields
• Project Management Professional (PMP) certified is an advantage
• At least 3 to 5 years hands on implementation and IT project management experience
• Excellent communication skills, both verbal and written
• Hands on approach with a can-do attitude, self-driven and agile
• Job will require candidate to interact with groups on different time zones, e.g. US time
• Travelling may be required depending on project requirements, estimated to be 25%
• Experienced in handling large and complex projects across multiple countries in the region

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Must have Skills : Retail & CPG - General Experience, Product Information Management (PIM)

Job Description :

The Project Manager will be responsible for leading the implementation of key strategic initiatives in the Online and Offline domain for world largest retail/CPG beauty client. Project manager with hands on delivery experience in PIM solutions ( Salisfy or OpenText), Customer Data Platforms (CDP), Customer Relationship Management (CRM) systems, and Salesforce Marketing Cloud (SFMC) initiatives are preferred over tradition project manager . The ideal candidate will possess hands-on delivery experience and the ability to drive cross-functional projects from conception through to completion.

Key Responsibilities:

• Lead end-to-end project delivery for D2C and B2B initiatives in the Retail/CPG domain.
• Manage the implementation of Product Information Management (PIM) solutions, ensuring alignment with business goals.
• Oversee the integration and deployment of CDP and CRM systems to improve customer engagement and data management.
• Collaborate with stakeholders, including product owners, technical teams, and marketing departments, to define project scope, objectives, and deliverables.
• Develop detailed project plans, timelines, and budgets, ensuring adherence to project milestones and quality standards.
• Identify and mitigate project risks, providing timely solutions to keep projects on track.
• Facilitate effective communication between all project participants and stakeholders, ensuring transparency and alignment.
• Conduct regular project status meetings and prepare reports for senior management.
• Foster a culture of continuous improvement by implementing best practices and lessons learned from previous projects.

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned
• Handle customer's enquiries & complaints

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work in fast paced environment and has passion for service excellence
• Able to work rotating shift, weekends & Public Holidays
• 5 days work

Location: Changi City Point

Interested applicants kindly include your expected salary and notice period in your resume.

We're in search of a Business Analyst who will act as a crucial link between our company and our customers. Your role will entail a combination of analytical thinking and exceptional customer service to assist clients in diagnosing and resolving technical issues. Additionally, you will have the opportunity to create and implement plans for improving customer support and utilizing insights from support issues to influence future product designs and business processes.

We're seeking a natural problem-solver who enjoys assisting others and can easily explain technical details. As the guardian of our customers' trust, you'll be responsible for providing them with prompt and accurate solutions to their technical issues. If this sounds like you, we'd love to meet you!

Responsibilities

• Provide the first level of support, work with and ask customers targeted questions to quickly understand and diagnose root cause of the issue, troubleshoot and/or escalate to the relevant teams.
• Research and identify solutions to common issues; document and maintain a knowledge base for Frequently Asked Questions so that end-users can look up solutions independently.
• Develop mitigating and/or preventive solutions to optimize efforts spent on customer support, including establishing problem solving guidelines, checklists, or other materials to improve response to recurring or routine user problems.
• Generate summary reports; analyse and present support trends and patterns to inform business needs or technical requirements.

Qualifications:

• Diploma or Bachelor’s degree in any field. Strong interest in working with computer applications and software.
• 3-5 years of proven experience in a Business Analyst or similar role, preferably within professional services or client-facing environments.
• Strong critical thinking and problem-solving skills: even when you do not have the solution to the problem, you know how to get the solution; this includes the ability to know what questions to ask
• Exceptional interpersonal and communication skills: able to articulate effectively in writing and verbally
• A quick learner and displays high willingness to learn
• Attitude: possess determination and commitment to strive towards excellence in everything you do. No detective leaves a case unsolved.
• Able to work independently and as a team: able to support multiple requests concurrently, able to multi-task and stay organized in a fast-paced environment.
• Possess a keen interest to pursue a career in tech. Those without tech experience are welcome to apply, subject to certain job roles where some tech experience may be required.

• Opportunity to work with a high-value enterprise-level software that applies cutting edge AI-based optimization technology.
• Hone your ability to apply analytical & technical skills apart from a pure customer service role.
• Mentorship to manage internal and external stakeholders.
• Diverse opportunity for career advancement

Roles and Responsibilities
Analyse Business Needs:
Assess the Ministry of Manpower’s (MOM) needs, scope problems, and develop comprehensive business cases to address identified challenges.
Perform user research, including interviews and surveys, to gather insights and map out user journeys.
Identify pain points and opportunities for improvement in existing systems and processes.
Document and Evaluate Requirements:
Document detailed requirements, source and evaluate potential solutions, and recommend those that best align with MOM’s objectives.
Collaborate with MOM’s vendor and app vendors to clarify requirements, design solutions, and ensure alignment with MOM’s goals.
UX Design and Prototyping:
Perform the user experience design, including creating and validating prototypes to ensure they effectively address user needs.
Guide the outsourced vendor to ensure that solutions are user-centric and align with MOM’s digital transformation objectives.
Review existing system functionalities, redefine user experiences, and validate design enhancements through prototyping.
QA & Testing:
Ensure technical and business requirements are accurately communicated and implemented by the outsourced vendor.
Manage day-to-day coordination and support the validation of developed solutions through rigorous testing.
Oversee the management of production issues, daily operations, and ensure system enhancements meet user needs.
Oversee QA and testing processes to maintain quality and functionality.
Stakeholder Management and Communication:
Identify key stakeholders, manage expectations, and facilitate communication to ensure alignment on solution scope.
Manage conflicts, issues, and changes to maintain stakeholder agreement on the solution’s direction.
Work with MOM users to ensure smooth deployment and adoption of new solutions.
Business Analysis and Strategic Alignment:
Refine and clarify business needs, define solution scopes, and develop business cases that align with MOM’s strategic objectives.
Explore, document, and evaluate business needs against current state assessments, ensuring solutions are comprehensive and practical.
Assess deployed solutions to ensure they meet the original business needs and objectives.


Knowledge and Skills
Educational Background:
Tertiary education in relevant fields is preferred.
Experience:
Hands-on experience in at least one full project development lifecycle or project maintenance.
Experience in conducting user research, service journey mapping, and prototyping.
Strong background in QA & Testing, including managing coordination with vendors and validating solutions against business requirements.
Proficiency in using prototyping tools (e.g., Figma).
Preferred Skills:
Consulting or Business Analysis experience, with certifications such as the Certification of Competency in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®) being advantageous.
Knowledge of Data warehouse, Data virtualization tools like Denodo.
Familiarity with government processes and internet-based IT projects.
Up-to-date knowledge of product trends, best practices, and relevant technologies.
Analytical and Strategic Thinking:
Strong analytical, conceptualization, and problem-solving skills.
Ability to take a broad, strategic perspective as well as drill down to understand business needs and challenges.
Communication and Collaboration:
Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.
Strong organizational and people-handling skills, with a focus on teamwork and customer-oriented results.

• Collaborate with engineers, architects etc. to determine the specifications of the project
• Negotiate contracts with external vendors to reach profitable agreements
• Obtain permits and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) with attention to budgetary limitations
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and material and monitor stocks to timely handle inadequacies
• To manage tender works including provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Assess tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Prepare presentations, risk matrix, information to top management to get approval for bidding.
• Responsible for the technical & commercial bids as per the tender requirements.
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Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Job Responsibilities

• Lead and manage project execution, monitor site progress, and ensure on-time completion of the project
• Ensure compliance with safety regulations and the latest WSH Act at all time
• Evaluate and report to management on project progress
• Able to liaise with subcontractors, architects, consultants and authorities
• Help to set guidelines and provide expertise and supervision to the team
• Identifying potential risks, performing risk analysis and planning risk mitigation strategies
• Controlling all construction operations, procurements, the quality of deliverables and project costs
• Obtain permits and licenses from appropriate authorities
• Ensure all deadlines are meet
• Perform other ad hoc duties given by management

Job Requirements

• Possesses at least a Degree or Diploma majored in Civil Engineering or related field
• Excellent knowledge of construction materials and equipment
• Minimum 5 years of experience in related position
• Experience in HDB/MOH project
• Be a team player, independent, meticulous, diligent and organized with positive work attitude
• Conflict resolution and conflict management experience

Responsibilities include:

• Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project
• Facilitate resolution of issues and roadblocks
• Provide pre-sales support
• Communication to prospective and current customers the Oracle NetSuite Methodology

Skills Requirement:

• Minimum 2 years of experience in implementation of the Oracle NetSuite ERP. Any additional experience with other ERPs is a plus
• 8+ years of overall hands-on experience as a Project Manager
• Thorough understanding of business processes - O2C, P2P, R2R, FAM, Revenue Recognition, Multi-book Accounting
• NetSuite Certification highly preferred - Suite Foundation, ERP Consultant, Administrator
• Project Management Experience
• Hybrid - Agile methodology Experience
• Ability to work independently as well as Manage the team.
• Good analytical skills and attention to detail
• Strong communication and interpersonal skills
• Strong business etiquettes
• Ability to multi-task, prioritize and manage time effectively
• Must be good in building successful relationships with customer
• Must be a good team player

Educational Qualification Required:

• MBA/ PGDM (Finance) &/Or Bachelor of Commerce &/Or Master of Commerce