Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Business Development and Customer Experience Executive. The ideal candidate will play a crucial role in managing and enhancing relationships with our valued customers, ensuring satisfaction, and contributing to the overall success of our organization.

Job Responsibilities:

·        Proactively engage with customers to understand their needs and expectations.

·        Build and maintain strong, long-lasting customer relationships through effective address of customer inquiries, concerns, and feedback promptly and professionally.

·        Procure, maintain and develop meaningful relationships with existing and new clients to improve retention rate by actively reaching out to key accounts and private clients on regular basis

·        Receive and resolve customers’ concerns and enquiries to your best ability and achieve maximum revenue

·        Maintain accurate and updated customer records in the CRM system.

·        Analyze customer data to identify trends and opportunities for improvement.

·        Collaborate and work closely with internal stakeholders to fulfil client’s expectations and business objectives, to have resolution of customer issues, inventory supplies, logistics and fulfilment of orders management.

·       Ability to partner with multiple departments and stakeholders.

·       Excellent problem-solving skills with meticulous attention to detail.

·       Ability to work collaboratively in a team environment.

·       Assist in drafting proposals to generate more revenue from clients.

·       In-depth knowledge of liquor business and value propositions.

·       Provide administrative support to Business to Business, Operations, and Sales teams to ensure smooth day-to-day operations.

·       Maintains Customer Service Feedback database.

·       Responsible for QSM Submission and other activities.

·       Support any off-site event or ad-hoc projects under the Service Excellence/CRM team.

·       Backup support for after-sales service requests, including retail, VIP, ISC, etc.

·       Degree in a relevant discipline.

·       At least 2 years of experience in managing customer service and expectations of high-profile clients.

·       Proven experience in customer relations or a similar customer-facing role.

·       Resourceful, positive attitude, and focus on customer satisfaction in a fast-paced environment.

·       Proficient in internet and Microsoft applications.

·       High-level communication skills in both English and Chinese.

·       Proven ability to negotiate.

·       Strong customer service recovery and conflict resolution skills.

·       Good organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

We're seeking a highly organized and detail-oriented Operations Assistant to join our Team!

As an Operations Assistant, you'll provide support to our operations team on site, ensuring seamless day-to-day activities.

Responsibilities:

• Conduct on-site photography as assigned
• Maintaining accurate and organized photo records
• Follow up with any reports to the Administrative Department
• Perform other ad-hoc administrative tasks as required

Requirements:

• No Site Experience required; training will be provided
• Min. GCE “N” Level required
• Endurance to walk and stand for long hours
• Attention to detail and meticulous
• Proactive, takes initiative and well-organised
• Able to work fast under pressure
• Able to multi-task and work independently as well as in a team
• Able to work in a dynamic work environment
• Strong interpersonal skills and ability to remain calm and professional when dealing with clients
• Cultural sensitivity to deal with various nationalities and ethnic groups

Working Hours:

• 5.5 days a week

Benefits:

• Annual leave and medicial benefits
• Oppertunity to work with a dynamic team

***IntereSsted Applicants -- Click APPLY NOW or Email your CV with the following details stated.

• Last Drawn Salary
• Earliest Date/Month Available

Email: [email protected]

We regret that only shortlisted applicants will be notified.

Job Responsibility:

- Provide general operations documentation support

- Accuracy digital filing

- General office admin support

- To perform AD Hoc duties assigned by management

Job Requirement:

- Excellent time management and ability on work prioritization

- Development of good coordination with teams

- Attentive to details with good follow-up

- Good organization skills with multi-tasking ability

- Ability to maintain a consistent schedule

Benefits:

- 5.5 days work weeks

- Office located next to Woodlands MRT (Causeway Point)! 3-minutes walk!

Job Requirements:

• No Experience required; training will be provided
• Min. GCE “N” Level

***Interested Applicants -- Click APPLY NOW or Email your CV with the following details stated.

• Last Drawn Salary
• Earliest Date/Month Available

Email: [email protected]

We regret only shortlisted applicants will be notified.

He/she reports to the Business Unit Manager and you will be required to create partnerships with existing and potential clients as well as identify new service offering opportunities to grow the business. Specifically you will be required to:

• Develop, monitor and achieve Key Performance Indicators (KPI’s) for the Business.
• Prepare winning proposals and engage in direct sales activities to achieve lasting client relationships.
• Prepare action plans to effectively achieve sales objectives and actively market the downstream businesses capabilities to potential clients
• Utilize sales skills, in addition to technical service knowledge, to sell multiple product lines and develop cross-selling opportunities across business lines as they present themselves in key areas such as:
  • Petroleum cargoes testing
  • Inspection services

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

What's the Role

As a Senior Business Analyst, Finance & Control, you will work in a highly visible, flexible and collaborative team in a fast-paced semiconductor equipment manufacturing environment.The primary role is to support Director, Business Control on the Financial Controlling of the manufacturing site in Singapore. The incumbent would liaise closely with various other stakeholders within the organization.The ideal candidate is highly energetic, detailed and hands on. This position requires a solution-oriented candidate with a combination of business acumen, knowledge of financial best practices, and an analytical mindset.

The candidate must have the ability to draw key findings from a large data set and provide data driven solutions that are organized and simple to understand. The candidate must have the ability to work well with diverse stakeholder groups across the globe to solve business problems; good communication skills are a must.This is an individual contributor role and reports into Director, Business Control. He/she expects to work very closely with the Business Control team of Global Operations and Finance Shared Services team based in Singapore.

Accountabilities include but are not limited to:

Act a backfill for quarterly and yearly standard cost review/update and perform ad-hoc standard cost revision and cost roll requests during S4 Hana implementation.
Responsible for the actual cost calculation of systems / products and analysis of the variance between the pre and post calculations.
Responsible for production variance analysis.
Responsible for monthly forecast of systems / products and review with Business Unit(s).
Support month-end activities and prepare journal entries.
Develop and sustain "expert-level" understanding of diverse business processes, operational procedures, and financial data.
Represent GOPS Business Control in cross-functional projects or during system implementations.
Seek out opportunities to enhance and automate processes within specific areas to increase scalability and efficiency.
Undertake any other ad-hoc tasks as assigned.

What Will Make You Successful?

Bachelor’s Degree in Accounting, Finance, Business or equivalent professional qualification.
Minimum 5-8 years of costing and analysis experience preferred from manufacturing background.
Familiar with product costing in a manufacturing environment / process.
Demonstrated ability to understand business processes and developed in-depth knowledge in transactional data.
Strong influencing skills that deliver collaborative outcomes.
Meticulous and paying attention to details.
SAP experience required.
Strong knowledge of Excel and Microsoft Office.
Experience in system implementation and project management is preferred.
LEAN/Six Sigma certification will be a plus.

ROLE SUMMARY:

The Senior Business Development Manager is responsible for revenue generation from new customers, within one or several business units. He/ She will be expected to source and close leads working with Exhibitor Marketing, to develop strategies to attract new customers, enter new markets and review new business revenue. The role will be expected to sell to a variety of customers, independent small and medium enterprise customers (most our customer base) up to large key account acquisitions. As part of the life time management of customers, at times the Senior / Business Development Manager will be expected to support the closing or retention of high value or strategic customers, in particular those whom the Senior / Business Development Manager first acquired.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers (including some customers who have not exhibited for several years) across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Development of brand and industry specific knowledge to enhance and improve new business sales performance
• Identification and development of business development strategies, working with Event Directors to target new market sectors and regions
• Development of market analysis and opportunity assessment for brand growth and new revenue growth opportunities
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns which could drive business development opportunities
• Support on the on-site re-booking of new business customers, and begin the handover of customers onto the account management team
• Support (where necessary) in the retention of existing customers
• To account manage newly acquired customers through their first show cycle to ensure a positive experience and provide resolution advice where necessary, working with other business functions (e.g. Marketing, Brand or Event Operations)
• Liaise with the Event Director in relation to key high value new customers, and Sales Operations with regards to available spots on the floor plan
• Adoption of sales pipeline process and data quality maintenance through use of Salesforce (CRM system)
• Manage the capture and entry of Sales contract information
• Manage sales information and customer requirements (via Salesforce) to Sales Operations and Event teams
• Act as an informal mentor to Business Development Executives within the Sales team, to share industry knowledge and experience
• Support overdue payment collection for accounts under management
• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

• Business Development revenue targets
  • New business revenue growth (new customers)
  • New business revenue growth (lost customers)
  • Brand (Event/product) new business revenue performance against target
  • Life time customer value
• Individual performance metrics
  • Number of open opportunities
  • New business sales conversion % (win rate)
  • Deal size (average sales value for closed – won deals)
  • Sales cycle time (average time it takes a team to close a customer)
  • % of sales target attained
• Individual sales activity metrics
  • Number of new calls and meetings (by sector / account size)
  • Number of new opportunities (pipeline)
  • Number of new leads generated into pipeline
  • Number of new f2f customer meetings
• Sales process and technology adoption metrics
  • Key Salesforce system adoption metrics
  • Sales Excellence pipeline process adoption

Your Career

As a member of the Palo Alto Networks Channels team, you will be responsible for delivering our initial customers and growing the territory. You will be responsible for managing your territory to deliver above quota sales performance. Palo Alto Networks has chosen to go to market with Security Focused Channel partners; you will be responsible for identifying and signing appropriate channel partners.

Your Impact

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore

• Must have experience handling commercial accounts and partners in Singapore

• Understands the power of channels and has strong channel CXO level relationships with both T2 partners and Distributors

• Experience in both direct and  channel sales a plus

• Territory business planning and execution - understands and has executed partner programs and incentives

• Technology orientation and can articulate well at CXO levels

• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.

• Strong exposure in working with Inside sales team and is seen as a territory leader

• Great communication and presentation skills

• Proven track record by exceeding business quotas regularly for the last 2+ years

• Achieved recognition such as Chairman’s Club, Best Sales Leader, Best Account Manager 

Project Handling

-Meet and liaise with clients on project assigned as and when needed onsite

- Liaise with client on all project related such as material/ drawing/ design.

-Compile all accurate and finalised information as per client's expectation.

-Deliver the information to drafter for material ordering and fabrication works

-Work closely with drafter to ensure all fabrication meets the client's schedules.

-Follow up the work progress of installation onsite

-Attend to client comments about job progress onsite

-Submit all documents related to project;examples drawing/safety document to client

-Oversee and ensure the project to go on smoothly until handle over.

-Computer skill: simple excel and words.

We will need someone who posses a postive and cheerful personality, who loves interacting with people, detailed person and most important someone who has spirit team work and willing to learn attitude .

Experience are not necessary as we will provide training during probation period.

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement. 

Responsibilities:

• Coordinate TQM Activities:
• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects
• Support Continuous Improvement:
• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.
• Quality Assurance:
• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.
• Training and Development:
• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.
• Data Collection and Analysis:
• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.
• Communication:
• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

• Minimum of 0-2 years of experience in quality management or a related field.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

• With a total of 8-10 years of experience; min 2 years in Business Partnering
• Individual contributor role covers APAC
• Experience in US GAAP, SOX and work with global stakeholders is a must
• A mixture of Big 4 background and commercial environment added advantage
• Salary: $10,000 - 11,000

Overview

Seek a strategic business partner and finance expert to build an effective control environment and foster a quality-based culture. The goal is to deliver accurate, timely, and compliant regulatory, tax, financial, and management reports and analysis for Asia Pacific countries.

Key Responsibilities:

• Month-End Close Management: Lead and manage the month-end close process, reviewing full legal entity transactions, including accounts payable, general ledger, P&L, balance sheet, accruals, and flux analysis for Asia Pacific countries.
• Financial Reporting: Ensure the timely preparation of reporting packages and financial statements in accordance with US GAAP and Local GAAP.
• Tax and Regulatory Compliance: Oversee country tax and regulatory compliance, ensuring adherence to regulations across multiple jurisdictions in APJ.
• Audit and Compliance: Manage internal audits, SOX compliance, and risk mitigation, as well as external audits and treasury functions.
• Business Support: Provide support to Go-to-Market, operational, and functional department heads to identify cost drivers and achieve P&L targets.
• Financial Analysis: Conduct flux analysis on actuals vs. budgets and provide financial insights for business decisions.
• Financial Dashboards: Initiate and lead the development of financial dashboards for business stakeholders.
• Revenue Accounting: Oversee revenue accounting, billing, and revenue operations.
• Outsource Management: Lead and manage outsourced service providers on accounting, tax, and regulatory compliance.
• Policy Guidance: Provide guidance to business stakeholders on policies and procedures.
• Stakeholder Collaboration: Work closely with senior management, finance teams, and business stakeholders in Asia Pacific and globally.
• Process Improvement: Lead and implement improvements to streamline, standardize, scale, and automate processes, procedures, and controls.
• Team Mentorship: Act as a subject matter expert to mentor and nurture a growing team of accountants.

Qualifications:

• Degree in Accounting or equivalent; CPA, CIMA, CA, or ACCA certification added advantage.
• 10-15 years of experience, with at least 4 years in a Big 4 audit firm and at least 5 years in general accounting and FP&A in a complex, multi-country global organization.
• Experience managing internal and outsourced teams.
• Strong understanding of accounting outcomes and ability to explain accounting treatment.
• Proficiency in US GAAP and Local GAAP, with experience in preparing financial statements.
• Knowledge of tax compliance and familiarity with local tax laws and statutory requirements in Asia Pacific countries.
• Strong business acumen and FP&A business support experience, with the ability to translate financial numbers into business insights.
• Excellent interpersonal skills, with the ability to work effectively in a team-oriented environment across different countries and cultures.
• Ability to manage multiple and shifting priorities in a dynamic environment.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Responsibilities:

• Plan, manage, control, execute and close out projects within contractual schedule and budgeted cost.
• To supervise a crew of carpenters in achieving production targets to meet project deadline.
• Perform quality check and ensure furniture are fabricated accordingly to construction drawing.
• Review drawings, design notes, and critical specifications.
• Attend site meetings, inspections, monitor and report of project progress.
• Liaise and coordinate with related parties (e.g., authorities, clients, consultants, contractors, suppliers etc.) through regular meetings to ensure conformity to specifications, quality and delivery schedule.
• Supervision at project site to ensure smooth operations.
• Ensure that staff and contractors carry out work in a safe manner.
• Monitor daily progress at project site.
• Report to management team on project status.
• Ensure up to date claims, obtaining approval for variations order and prepare for billing.
• Ad-hoc duties.

Requirements:

• Interior Design / Carpentry / Joinery knowledge preferred
• At least 3 to 5 Year(s) of working experience in the related field is required for this position
• Good team player and able to work independently with minimal supervision
• Able to start work within short notice

Responsibilities:

• Coordinate and Monitor progress, quality of worksmanship and compliance with contract requirements.
• Coordinate with sub contractors for all project matters
• Communicate with clients and manage their expectations
• Oversee quality control procedures to ensure adherence to project specifications and industry standards.
• Coordinate project closeout activities, including final inspections, documentation, and handover of completed projects to clients.
• Assists in promoting good team morale and team spirit in the project team
• Ensure all safety regulations are observed at all work sites
• Ad-hoc duties

Requirements:

• Experience in site co-ordination and project management
• Interior Design / Carpentry / Joinery knowledge preferred
• Ability to work independently in a fast pace environment with minimal supervision needed
• At least 2 year(s) of working experience in the related field
• Able to start work within short notice

Responsible for overseeing the planning, design, and construction of 230kV substation projects including GIS switchgear for clients. He will manage all aspects of the project, including budget, schedule, resources, and quality control, to ensure successful completion and delivery.

Key Responsibilities:

• Lead the planning, design, and construction of substation projects for clients
• Develop and manage project schedules
• Coordinate with internal and external stakeholders to ensure project objectives are met
• Oversee the selection and management of subcontractors and vendors
• Conduct regular project status meetings and communicate updates to stakeholders
• Ensure compliance with all project specifications, codes, and regulations
• Implement and maintain project controls, including quality assurance/quality control and risk management
• Track and report project progress, including cost, schedule, and scope
• Provide technical guidance and support to project team members
• Resolve any project issues or conflicts that may arise
• Ensure a safe working environment for all project personnel

The Project/Service manager is a highly driven individual who is part of the service delivery team that ensures all contracts are actively managed and fronts customers directly. The service manager is required to have IT experience and broad knowledge across infrastructure and cybersecurity technologies. He/she shall be the single point of contact for internal and external stakeholders while bearing overall responsibility for the project financial health and lead the project from commencement to completion.

Responsibilities:

• Ensure all assigned projects are initiated and executed with proper handover/takeover
• Ensure all necessary project purchases are planned and executed
• Ensure all project billing and invoices are issued timely
• Establish and prepare maintenance agreements and plans to deliver contractual obligations to clients such as preventive maintenance plans and monthly reports
• Track and manage the all maintenance contracts and provide quality support to clients
• Provide regular project progress updates to project stakeholders, customers and internal management team
• Manage the scope definition and change control mechanism when dealing with scope creep
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with NCS management team
• Work closely with Operations teams to ensure all incidents are closed timely within the contractual service level agreement (SLA)
• Able to work with sales and operations team to identify inventory end-of-life support, pain points encountered and discuss suitable alternatives with clients
• Ensure respective vendors support and NCS operations team is ready to support new contracts
• Provide concise and professional communications with customers on issues encountered
• Update monthly projects financial forecasts and improve project margins where possible to meet financial KPIs
• Adhere to best practices, techniques and standards throughout entire project duration

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Team Summary

The Project Management Team at Visa Cross Border Solutions is responsible for implementing new client integrations and assisting existing clients with upgrade projects. This requires close collaboration with the Business, Solutions, Compliance and other internal teams to ensure client projects are delivered within the expected timeline and meet quality standards. Team members are also expected to lead programs that drive continuous improvements in operational efficiency and client satisfaction.

What a Project Coordinator does at Visa:

As a Project Coordinator in Visa Cross Border solutions, your role will be diverse, dynamic, and integral to our operations. Your responsibilities include:

• Lead the cross-functional internal teams to deliver client projects within the expected timeline and meet (or exceed) quality standards.

• Coordinate, manage and support all efforts for implementation planning, communications, and escalations.

• Identify project needs and potential showstoppers and address such with mitigating measures.

• Manage expectations from internal and external stakeholders with regular updates and assist collating operational reports and insights for governance.

• Document and maintain processes, procedures, and operational documents.

• Scope out new projects, define objectives, deliverables, and timelines. Oversee all stages from inception to completion.

This role is based out of Singapore Hub and supports APAC markets. The role will report to Head of Solutions, APAC for Visa Cross Border Solutions.

Why this is important to Visa

The Project Coordinators at Visa play a vital role to ensure smooth operations and successful project outcomes. They navigate between internal and client teams, manage expectations, and identify and address project needs effectively. Their work is crucial in delivering projects on time, maintaining quality standards, and enhancing client satisfaction. With their expertise, they contribute significantly to the successful deployment of client projects. This benefits our clients’ businesses, uplift the experience of end users, and brings business outcomes for Visa.

Responsibilities:

• Be the main point of contact for all client’s day-to-day communication and oversight; own overall client satisfaction and proactively identify opportunities
• Work with the Senior Account Manager to optimize, retain, and up-sell business
• Build effective client relationships as acts as a day-to-day partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
• Owns projects from briefs to execution with support from the senior account manager when needed
• Is a committed, responsible and confident leader of projects, who can work independently and as part of the wider team
• Brief creative, operations and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
• Helps to manage client finance process
• Attends weekly client meetings and actions on client requests and briefs in a timely manner
• Owns day-to-day client communication,, including weekly reports
• Always provides the standard of service to the client that meets and exceeds client expectations

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

Primary Objectives;

• To grow and boost Treasury’s Revenue and Franchise growth
• Networking with Correspondent Banks to identify business opportunities, and to promote cross referral businesses.
• Market to foreign/domestic correspondent banks to grow Treasury’s business/product lines
• Management of Correspondent Banking Relationship including Nostro/Vostro Accounts
• To assist Group FI in Singapore Branch’s FI relationship with Global Banks
• To assist Treasury in building relationship to obtain stable funding
• To provide new FI solutions/products to Treasury/Branch
• To conduct initial and regular due diligence/AML/Related/Connected Party screenings for Treasury’s FI/NBFI/vendors
• To manage/maintain Treasury’s static data in systems (as assign)
• Any other ad-hoc duties or projects as assigned by Head of Treasury

Key Responsibilities;

FI Relationship Management

• Manage FI Relationship & promote Treasury products & cross referral business to gain incremental revenue income

• Conduct meetings and discuss with FI/NBFI relationship managers for prospective business opportunities
• Establish close relationship and improve counterparty networking to obtain sufficient Treasury lines
• To provide new FI products/solutions for Treasury/Branch
• To liaise with GFI in establishment of RMA/banking lines
• Manage issues relating to FATCA CRS, Audit & Compliance

Financial Perspective

• Explore and market to banks globally to setup partnership to boost Treasury and HO’s business opportunities
• Cross sell of existing Treasury/FI Products to generate and increase revenue
• Identify opportunities with agent banks to target business growth
• Support the Department/Division Head in the delivery of banking services to meet the Department/Division’s revenue targets. 

FI Support and Advisory

• Provide support /advisory role Treasury and Branch on queries relating to international FI business
• Provide FI solutions and support from agent banks for their international payment, trade and treasury support requirements

Customers / Client Coverage

• Build and maintain effective relationships with correspondent banks/NBFIs to understand their needs in order to provide a high quality of service.
• Build new relationships and identify new target markets to grow Treasury and GFI’s services/products
• Develop and maintain strong stakeholder management with key stakeholders both internally and externally
• Negotiate with correspondent banks on matters with regards to services fees and pricing, as well as seek solutions to finalize new/potential business transactions.

• Perm
• Must have 10-15 years of regional/APAC experience, including 4+ years in a big 4 audit firm and 5+ years in general accounting and FP&A in a complex, multi-country global organization. Tech industry preferred.
• Experience managing internal and outsourced teams.
• Expertise in US GAAP and SOX and have worked with global senior stakeholders.

This newly created role in Singapore requires a strategic business partner and finance expert to establish a robust controls environment and a quality-driven culture. You will ensure accurate, timely, and compliant regulatory, tax, financial, and management reporting and analysis for Asia Pacific countries.

Key Responsibilities:

• Lead month-end close, overseeing accounts payable, general ledger, P&L, balance sheet, accruals, and flux analysis in Asia Pacific countries.
• Prepare financial statements and reporting packages per US GAAP and Local GAAP.
• Ensure tax and regulatory compliance across APJ.
• Manage internal audits, SOX compliance, risk mitigation, external audits, and treasury.
• Support business units to identify cost drivers and achieve P&L targets.
• Conduct flux analysis on actuals vs. budgets and provide financial insights.
• Develop financial dashboards for stakeholders.
• Oversee revenue accounting, billing, and revenue operations.
• Manage outsourced accounting, tax, and regulatory services.
• Advise on policies and procedures.
• Collaborate with senior management, finance teams, and stakeholders in Asia Pacific and globally.
• Implement accounting policies, standards, processes, internal controls, and corporate projects.
• Drive process improvements to streamline, standardize, scale, and automate.
• Be the Subject Matter expert to mentor team.

• Degree in Accounting or equivalent (CPA, CIMA, CA, ACCA).
• 10-15 years of experience, including 4+ years in a big 4 audit firm and 5+ years in general accounting and FP&A in a complex, multi-country global organization.
• Experience managing internal and outsourced teams.
• Strong understanding of accounting outcomes and treatments.
• Expertise in US GAAP and Local GAAP.
• Proficiency in tax compliance and familiarity with local tax laws and regulations in Asia Pacific countries.
• Strong business acumen and FP&A experience.
• Excellent interpersonal skills and ability to work in a multicultural team environment.
• Ability to manage multiple priorities in a dynamic environment.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical & Insurance Coverage

We are seeking for a Lead Product Manager who will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products.

You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

What we seek to accomplish together:

Project Delivery

• Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality. Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the scope definition and change control mechanism and the integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration, and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimize rework and system failures
• Define project resources, performance reviews and post implementation evaluations

Product Development

• Vision and Strategy: Manage the product development lifecycle using agile methodologies. Work closely with development teams to ensure timely and high-quality delivery of product features. Define and communicate the product vision and strategy. Develop and maintain the product roadmap, ensuring alignment with business goals.
• Research and Analysis: Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market. Analyze data to inform product decisions and identify opportunities for innovation.
• Stakeholder Management: Collaborate with cross-functional teams, including engineering, design, Change Management, and Client. Communicate product vision, strategy, and updates to stakeholders at all levels.
• Requirement Gathering and Prioritization: Gather and prioritize product and customer requirements. Translate business requirements into technical specifications for the development team.
• User Experience and Design: Ensure the product delivers an excellent user experience. Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
• Product Release and Change Management (Internal Users): Plan and coordinate product releases, working with Change Management teams to develop release strategies. Monitor product performance post-release and gather user feedback for continuous improvement.
• Performance Tracking and Reporting: Use analytics and key performance indicators (KPIs) to track product performance. Report on product metrics and make data-driven recommendations for enhancements.
• Collaboration with Product Owner: Work hand in hand with the Product Owner to ensure seamless execution of the product strategy. Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks. Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts. Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities. Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
• Team Leadership Across Modules: Lead and coordinate efforts across different modules of the product. Foster collaboration and communication between teams working on various product components. Ensure integration and consistency across modules to deliver a cohesive product experience. Ensure that product features are consistent and harmonized across different modules and components. Mentor and guide team members to enhance their skills and performance.

• Perm
• At least 2-3 years of retail leasing experience
• Experienced managing retail malls
• Good interpersonal skills and extensive network of contacts

Responsible for the leasing, marketing and lease management activities of the shopping mall including implementing strategies to maximise rental and occupancy within the shopping mall.

Job Description

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company’s assigned portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Maintaining good relationships with tenants and prospects.

• Degree in Estate Management, Building, Business Marketing.
• At least 2 to 3 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.
• Candidates who have relevant experience in the same industry will have an added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

What you get to do in this role:

• Lead efforts to develop and build a Support Account Management Team, including development of strategies, objectives and key performance metrics.
• Guide our team members in order to achieve their highest levels of performance through coaching, training, and providing opportunities to build and refine higher-level customer management skills.
• Support and inspire the team to deliver an incredible customer support experience.
• Refine Support Account Management interactions and processes through the extensive use of KPIs, data and analytics.
• Lead by example to cultivate and maintain a culture built on teamwork, collaboration, execution and service.
• Continue building upon the relationships with Technical Support, Operations, Sales, Customer Success, Professional Services, Engineering and others.
• Lead Renewal and New Sales business discussions with our organization, Sales teams and Sales Operations, supplementing them with expert knowledge of the Support Account Management Organization.
• Advocate for critical customer issues as a critical escalation point.
• Work with your team members in the participation, management and outcomes of organizational projects and programs designed to enhance our overall program.
• Work with internal teams to continue elevating the Support Account Management Brand internally.
• Continually mentor and execute to achieve our customer, corporate, organizational and employee objectives.

We are searching for graduates (with up to 1 year of work experience) to join us in our APAC team in Singapore. You stand a good chance if you have a growth mindset, is highly dependable and have the curiosity, drive and tenacity to build a career with a market leader in a Fintech industry.

You will embark on a 12-month program where you can expect:

• 2 months of onboarding bootcamp
• 10 months of training and on the job learning with coaching from the hiring manager as well as mentoring from other senior team members
• Opportunities to acquire the essential knowledge/ skills and experiences you need to build a purposeful career you aspire.

Upon successful completion of your bootcamp, you will become a permanent member of our big family.

Avaloqers are curious, have growth mindset and are inspired to be at the best of what we deliver. Our diversity and an open and transparent culture enabled collaborations and synergies. Our passion to deliver our best to our clients is at the heart of our work. We work hard and want you to be part of the impact we are making.

Your growth is our priority, and the program is structured to offer you the ideal environment to start a successful career with attractive benefits, excellent training, and managers to support your development. Look forward to hands-on training to sharpen your skills and deepen your professional understanding as you kickstart your career. Apply now to indicate your interest to learn more, and our team will be in touch if your profile matches our open opportunities.

What are we looking for:

As a Full Stack Developer with focus on Avaloq Script and Angular your task will consist of analyzing defect in web banking solution and mobile banking solution, estimating the effort for the implementation of new features and designing and implementing solutions for our customers.

Your mission

• Maintain the software from our core system to our front-end solutions.
• Apply Software Development best practices, including unit testing, version control, continuous integration and design patterns.
• Write technical documentation, analyze and resolve incidents.

Are you ready to take on a growth journey with us?

• Bachelor’s degree in computer science, analytics, mathematics, computer/software engineering or similar disciplines from local universities.
• Knowledge and experience in one or more high level programming language (preferable JavaScript or TypeScript).
• Willingness to learn Avaloq’s own scripting language.
• Agile mindset and thirst for knowledge, willingness to unlearn and relearn.
• Strong desire to work in a fast-paced environment.
• Good communication skills and comfortable with working and collaborating with diverse culture at all levels.
• Openness to new learnings, willing to undergo trainings and obtain certifications as required by the role.

It is a plus if you have:

• Minor in Business and Technology
• Completed internship with companies in industries such as Fintech or Banking and Finance
• Good grasps of concepts of software engineering
• Oracle SQL and PL/SQL
• First experiences with Angular

Only Singaporeans/ Permanent Resident is eligible to apply.  

Join Us as a Business Development Executive at LionsBot: Be a Pioneer in the Robotic Revolution!

Are you ready to be a game-changer in the cutting-edge world of Industry 4.0? At LionsBot, we're shaking up the traditional cleaning sector with our awesome robotic solutions, tackling manpower shortages head-on. Our innovative bots are already cleaning up in 30 countries around the globe!

At LionsBot, we live and breathe excellence and creativity. Our vibrant, fast-paced environment is like a 'Band of Brothers' where everyone is united by a shared Unicorn goal. If you're ready to embark on a remarkable journey and be part of a team that's making waves!

Responsibilities

1. Grant Applications

• Identify and research relevant grant opportunities.
• Prepare, write, and submit grant proposals and applications.
• Collaborate with internal teams to gather necessary information and ensure compliance with grant requirements.
• Track and report on the progress and outcomes of submitted grants.

2. Relationship Building

• Develop and maintain strong relationships with key stakeholders, including potential clients, partners, and industry associations.
• Identify and pursue new business opportunities through networking, referrals, and other lead generation methods.
• Attend industry events, conferences, and meetings to represent the company and expand its network.
• Conduct regular follow-ups and maintain a database of contacts and interactions.

3. Market Research and Analysis

• Conduct market research to identify industry trends, competitor activities, and potential business opportunities.
• Analyze data to inform strategic decision-making and business development initiatives.
• Provide insights and recommendations based on market analysis to support business growth.

4. Strategic Planning

• Assist in the development and execution of the company’s business development strategy.
• Collaborate with senior management to set and achieve business growth targets.
• Monitor and evaluate the effectiveness of business development activities and adjust strategies as needed.

5. Proposal and Presentation Preparation

• Prepare compelling business proposals, presentations, and pitches tailored to the needs of potential clients and partners.
• Ensure all materials are accurate, professional, and aligned with the company’s branding and messaging.

6. Client Engagement and Relationship Management

• Engage with potential clients to understand their needs and present suitable solutions.
• Negotiate and finalize contracts and agreements with clients.
• Provide excellent post-sales support to ensure client satisfaction and long-term relationships.

7. Other ad-hoc duties

• Email Management: Efficiently manage and respond to emails on behalf of the executive team.
• Travel Arrangements: Handle all aspects of travel bookings, including flights, accommodation, and itineraries for business trips.
• Visitor Hosting: Organize and host visitors, ensuring a professional and welcoming experience.

Qualifications:

• Bachelor’s degree in Business Administration or a related field.
• Proven experience in business development, sales, or a related role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.
• Attention to detail and a proactive approach to problem-solving.