The Semco Maritime Technology Solutions Division is looking for a Telecom Project Manager. You will work with a strong team of experienced project managers and engineers who are all committed to delivering optimal solutions matching the needs of our offshore wind and oil & gas customers around the world.

This position offers a unique opportunity to develop your career within project management of telecommunication system projects.
It is important that you are passionate about your job and can keep your team motivated. You know how to work with all aspects of project planning and will be responsible for projects on-site. You will ensure that customers are well informed and that any unforeseen issues are handled in cooperation with the customers.
You have a strong visible profile and communicate well at all organisational levels. You take initiative and approach your tasks resolutely.

As a Project Manager you will have full P/L responsibility for the execution of projects. You will be responsible for completing financial scopes and projects according to schedules and to the satisfaction of customers. In addition, you will manage your team and sub-suppliers according to the managerial values of Semco Maritime.

Key responsibilities:

• Following project process model
• Overall responsible for assigned projects in ensuring adherence to all aspects (schedules, timelines, budget control, execution, completion, handover)
• Manages the P&L of the project to ensure margins are maintained or improved.
• Responsible for overseeing engineering and checking documentation in assigned projects.
• Maintains relationship with client and acts as the main point of liaison with client for matters pertaining to the project execution, especially monetary matters and deadlines.
• Oversees purchases and ensures adherence to project cost, ensuring quality and compatibility.
• Responsible for maintaining good HSE practices.
• Provision of project financial figures (payment/invoice forecast, etc.) to the Finance department
• Prioritize project-related tasks and assignment of tasks to project engineers.
• Maintain overview of WIP in assigned projects.
• Any other duties assigned by the immediate Manager.

Your qualifications:

Experience with telecom projects and yard/offshore work would be an advantage.
Moreover, you are able to handle all commercial aspects when cooperating with customers. You see the big picture and address finance, HSEQ, and management and customer requests determinedly and with experience.
Effective communication skills and fluency in oral and written English are required.

Educational background and experience:

• Bachelor of Engineering within Telecommunication and Electronic Engineering or other relevant background.
• Certified Project Management education will be an advantage.
• You have at least 5 years of international experience as a Project Manager.
• Industrial experience – yard and/or offshore.

We offer:

You will be part of a dynamic worldwide team of engineers which will require your ability to work and cooperate with local engineers as well as Semco’s engineers around the world.

We provide personal and professional development in a positive environment where no two workdays are the same.

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Developing in-depth understanding of project scope and particulars i.e. timeframes, financials, outcomes, plan and manage team goals, project schedules and new information.
• Communicate with clients to identify and define project requirements, scope and objectives, regularly schedule and attend meetings between stakeholders, clients, employees and the Project Manager.
• Getting necessary approval (NCE, LTA Approval, NPark and Special Approvals) for the site teams, and special approvals like GTP, MPA and LPB clearances and request for, TPOM Officers coordination for standing supervision.
• Maintain records and renew any expired approvals/permits that are required (C&G NCE, Telecom, GTP, LPB LOAs).SP Officers coordination regarding the following schedule of works (ROA Schedules, Reinstatement) for Distribution Projects.
• Coordinating with LTA and NPark officers regarding the ROA queries raised by authorities, and get approval on time.
• Providing support to project managers and operation team when requested.
• Participate in project design meetings and propose improvements if necessary, and sharing relevant documentation and reports with project teams.
• Communicate with clients to identify and define project requirements, scope and objectives.
• Plan and manage team goals, project schedules and new information.
• Adhere to budget by monitoring expenses and implementing cost-saving measures.
• Supervise current projects and coordinate all team members to keep workflow on track.
• Regularly schedule and attend meetings between stakeholders, clients, employees and the Project Manager.
• Direct project correspondences by preparing and reviewing project proposals, meeting minutes and emails.
• Providing support to project managers and operation team when requested.
• Being point of contact for various working groups.
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering recognized by Singapore Professional Engineers Board (PEB)
• Minimum 3 year of experience in constructions or civil engineering
• Those with experience in underground utilities especially gas pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently
• Preferably possess a valid Class 3 license

• 6 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Provided company lunch bus
• Medical Teleconsult
• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical benefits (applicable for dental and company provider health screening)

Why Join Us

• Opportunity to work in a dynamic and fast-paced environment
• Engage in diverse tasks that keep each day unique and interesting
• Be part of a team that values communication, efficiency, and security
• Supportive work culture with opportunities for growth and development

Job Description (Engineer):

• Assist Project Manager in the execution of Lift Upgrading projects
• Assist in project planning, project budgeting and resource allocation
• Coordination and liaise with Principal / Main Contractors / Sub-Contractors / Architects / Consultants / Clients / Suppliers
• Conduct site survey (pre-commencement, post project etc.)
• Communicate effectively with internal departments and Principal (prepare lift specifications, load orders, technical clarifications etc.)
• Site supervision of Sub-Contractor and technicians
• Attend periodic site meetings
• Prepare project reports (project plan, project progress, project budget etc.)
• Monitor and ensure project milestones and deliverables are achieved
• Escalate and resolve technical issues with relevant parties

Job Requirements (Engineer):

• Degree / Diploma in Engineering discipline
• Proficient in MS Office
• 2 or more years of relevant experience in Lift Industry
• Able to perform under pressure in a fast-paced environment
• Effective communication skills (written and verbal) and able to multi-task
• Good team player and able to work independently with minimum supervision
• Desire to learn and possesses positive attitude
• Singaporean graduates are welcome to apply

What you will be doing:

• To carry out site feasibilities study and prepare a clear development brief in respect of the Project’s quality, cost and time requirements and limitations
• Advise on the procurement strategy and prepare project budget and tender documents (pre-contract & post contract administration and procedures)
• Prepare tender documents, evaluate tenders received and recommendation to Clients for award of contracts
• Provide support on technical issues to Client
• Perform project management on cyclical projects, improvement and upgrading projects, additional and alteration projects
• Attend progress meeting and coordinate with Contractors and consultants to ensure delivery of result
• Perform site inspections, attend site meetings, provide regular progress reports and submit progressive project claims
• Prepare and submit reports to clients and stakeholders.
• Attend project site verifications and audits
• Facilitate in conducting of consensus gathering especially for upgrading and CIPC projects
• Handle feedbacks from the ground / residents pertaining to project
• Ensure safety measures and risk assessment are implemented and applied on site
• Collate and compilation projects’ documents upon completion of projects for TOP / CSC and Finalisation of Account.
• Any ad-hoc duties as assigned whenever required

You are:

• Proven experience in project management, including building repairs, replacements, alterations, and new construction projects.
• Ability to prepare development briefs, manage project quality, cost, and timelines.
• Expertise in advising on procurement strategies, preparing project budgets, tender documents, and handling pre-contract and post-contract administration.
• Experience in preparing cost estimates, finalizing costs, and coordinating project meetings with clients.
• Skills in preparing and evaluating tenders, and recommending contract awards to clients.
• Capability to provide technical support and advice to clients.
• Proficiency in coordinating with contractors, sub-contractors, consultants, authorities, and suppliers to ensure adherence to project timelines and plans.
• Experience in performing site inspections, attending site meetings, providing progress reports with photos, and managing progressive project claims.
• Ability to prepare and submit reports to representatives and government agencies, and handle site audits.
• Experience in facilitating consensus gathering for upgrading and CIPC projects.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

· Experienced Delivery & Service Management Lead with demonstrated experience in managing the full stack of delivery (design, build, test & deploy)

· Experience in Health IT Application Support/Maintenance or Development environment

· Strong knowledge in Liferay, PEGA and AWS (with certification is preferred)

· Scrum Master Certification

· Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk.

· Oversees the planning, execution, and end to end implementation/delivery across design, build, test and deploy phases

· Coordinates with cross-functional teams, ensuring adherence to timelines, managing risks, facilitating communication among stakeholders, and conducting post-release reviews to improve future processes.

· Manages onshore, offshore delivery teams.

· Fully responsible and accountable for ensuring the smooth and stable delivery of critical healthcare systems.

· Provides guidance to stream leads in identifying, troubleshooting, and resolving technical issues related to applications.

· Coordinates timely response for new service requests and planning for their delivery.

Job Functions:

· Lead a team of professional and technical staff in planning and execution of day-to-day operation

· Ensure smooth completion of the construction project within the specified time-frame, budget and quality and in accordance to the statutory requirements

· Attend all client, consultants, sub-contractors and site meetings

· Liaise closely with consultants, architects, sub-contractors and authorities

· Ensure safer construction activities are implemented on site and corporate WSHE standards are met

Requirements:

· Candidate must possess at least a Degree in Engineering, preferably in Civil/Structural Engineering, recognised by the PE Board.

· Minimum 5 years’ work experience in a project management role in A&A / R&R / New Build

· Strong project management skills and sense of responsibility

· Excellent leadership and people management skills, good working attitude, discipline and able to work independently

· Excellent analytical ability during project planning and implementation stages in order to minimize risks and overcome potential problems

A project manager oversees the planning and execution of training programs. They coordinate with instructors, manage schedules, allocate resources, and ensure the training meets educational objectives and quality standards. Additionally, they handle troubleshooting, performance evaluations, and continuous improvement of the training modules. They communicate regularly with stakeholders to provide updates, gather feedback, and make necessary adjustments. Furthermore, the project manager monitors the budget, ensuring that the training program remains cost-effective while delivering high-quality content. They also implement strategies for risk management, anticipating potential issues and developing contingency plans to address them.

Specific Responsibilities:

1. Develop detailed project plans outlining timelines, milestones, and deliverables.

2. Lead and motivate a diverse team of instructors, multimedia specialists, and support staff.

3. Prepare and manage project budgets, ensuring efficient allocation of resources.

4. Oversee the creation and refinement of training materials for vocal and multimedia skills.

5. Implement quality control measures to ensure high standards of training delivery.

6. Maintain regular communication with stakeholders, including clients, sponsors, and partners.

7. Address any issues that arise promptly to minimize impact on the project timeline and quality.

8. Oversee the implementation of multimedia tools and technologies to enhance training effectiveness.

9. Prepare and present performance reports to senior management and stakeholders.

Technical Skills and Competencies:

1. Project Planning and Scheduling

2. Team Management

3. Budget Management

4 . Curriculum Development

5. Quality Assurance

6. Stakeholder Communication

7. Risk Management

8. Technology Integration

9. Performance Tracking and Reporting

Duration of Traineeship/Attachment Offered - 6 months

Mature Mid Career Individuals - $3,200

This Position is open for mid career individuals (Mature, 40 years and above).

Mid Crareer individuals from any qualifications level can apply.

JOB SCOPE AND RESPONSIBILITIES:

· Manage project plans and schedules, ensuring effective allocation of resources for timely project execution.

· Coordinate with clients to understand project requirements, timelines, and specifications.

· Oversee the installation and removal of hoardings, ensuring adherence to safety guidelines and quality standards.

· Manage a team of general workers and subcontractors, providing guidance and supervision to ensure efficient workflow.

· Conduct regular inspections of hoardings to ensure proper maintenance and repair, addressing any issues promptly.

· Monitor project progress and identify potential risks or delays, implementing appropriate mitigation strategies.

· Coordinate with building managements and obtain necessary permits and approvals for hoarding installations.

· Maintain accurate project documentation, including contracts, permits, and variation orders.

· Identify areas for process improvement and implement strategies to enhance operational efficiency.

· Ensure compliance with health and safety regulations, promoting a safe working environment for employees and subcontractors.

· Any other duties as assigned by management.

Requirements

· Min NITEC/Diploma/Degree in engineering related fields

· At least 1 year of work experience in the construction industry.

· Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.

Job Description

• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate commission manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• Project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilizing of internal accounting systems in order to monitor a project’s financial status

Qualifications

• Degree qualifications in electrical engineering
• Minimum 8 years’ experience with industrial / data centers / critical facilities projects internationally.
• Experience and knowledge of all of the main project management concepts, tools and techniques
• Experience of leading project management commissions for small to medium sized general construction projects of low to medium complexity
• Demonstrated ability to work in a fast paced and high pressure environment, to meet often tight deadlines, and to work pro-actively as part of a committed team
• Strong grasp of the English language (written and oral) including ability to write reports, draft minutes and attend meetings with international clients
• Experience from consultancy background is preferred with commercial fit-out, commercial base build construction preferred.

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Lead and manage frontend projects, ensuring all tasks and deliverables are completed as per schedule.
• Monitor and control project budgets, ensuring adherence to financial constraints while delivering quality results.
• Identify and communicate potential concerns or risks, implementing best practices for risk management.
• Organize and conduct project meetings, documenting minutes with action plans and deadlines.
• Maintain completeness, accuracy, and storage of project documents. Communicate project status, updates, and risks to stakeholders regularly. Stay up to date with frontend technologies, trends, and best practices.
• Monitor and control project budgets, ensuring adherence to financial constraints while delivering quality results.
• Identify and communicate potential concerns or risks, implementing best practices for risk management.
• Organize and conduct project meetings, documenting minutes with action plans and deadlines.
• Maintain completeness, accuracy, and storage of project documents.
• Communicate project status, updates, and risks to stakeholders regularly.
• Stay up to date with frontend technologies, trends, and best practices.
• Provide operational support and handle ad hoc tasks as assigned.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Civil Engineering from a recognized University or equivalent
• Minimum 2 year of experience in constructions or civil engineering
• Those with experience in underground utilities
• especially Cable/ water/gas pipes will be advantageous
• Possess excellent interpersonal and communication skills
• Service-oriented client relationship and people
• Self-motivated and able to work independently

• 6 days work week
• Working location: Sungei Kadut (with company transportation provided at Woodlands and Kranji MRT Station)

Other Benefits

• Provided company lunch bus
• Annual leave entitlement start at 18 days
• Medical Teleconsult
• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical benefits (applicable for dental and company provider health screening)

Job Description:

• To provide administrative support to the project team during project implementation such as documentation control, liaison, and coordination with vendors/consultants/owners. Ensure proper documentation, maintain, archive, and update records accordingly.
• To assist the engineer in formatting and standardizing tender specifications/letters/documents.
• To prepare drawing list, transmittal form, and letters.
• Upload and download drawings/documents using engineering software.
• Any other ad-hoc duties as assigned.

Requirements:

• Candidates with a minimum GCE'O'level certificate who have experience working for a construction company handling project admin duties are encouraged to apply.
• Proficient in Microsoft Office and PC literate.
• Proactive with work and able to communicate well.
• Ability to work independently with minimum supervision.
• Able to work alone and with a team.

JD:

• Manage a team of project related to Blockchain, smart contracts with dApps.

• Mentor and guide team members, fostering a collaborative and innovative work environment.

• Set performance goals, conduct performance reviews, and provide ongoing feedback and support.

• Ensure the technical feasibility of projects and the application of best practices in software development.

• Oversee the design, development, and implementation of blockchain-based trading systems.

• Maintain high standards of software quality within the team by establishing good practices and habits.

• Monitor and manage the performance, availability, and security of the trading application.

• Implement and maintain application monitoring, logging, and alerting systems.

• Coordinate with infrastructure and operations teams to ensure the smooth deployment and operation of applications.

Requirements:

• Degree or Dip in computer science, Information Technology, or relevant experience

• Proficiency in programming languages such as Java, Python, or C++.

• In-depth knowledge of blockchain technologies, smart contracts, and decentralized applications (dApps) is mandatory.

• Familiarity with trading systems, financial instruments, and market operations.

• Experience with cloud platforms (AWS, Azure, GCP) and DevOps practices.

• Proven experience in software development and application management, in the fintech or blockchain domain (Mandatory)

• Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis.

• Experience in managing a team in an offshore location.

One of our client is looking for a candidate with the below given skills:

Responsibilities

The requirement requires an experienced network data analyst to join client's Network Observability organization. The role will be responsible for execution on our network capacity planning strategy and best practices. Under the direction and leadership of the Network Capacity Planning Product Manager, the primary responsibility of this analyst is to gather information from networking monitoring tools and system logs, analyse the information to make informed decisions regarding the enterprise network’s capacity and performance.

WHAT YOU WILL DO

Functional Responsibilities:

• Collaborate with demand management, network teams, and business units to understand current and future network requirements for capacity planning aligned with business goals.
• Conduct thorough analysis of network traffic, utilization rates, and performance metrics using predictive analysis to identify bottlenecks and areas for improvement. Incorporate historical data and consider projected growth and scalability requirements.
• Collaborate with network engineers and implementation teams to plan hardware upgrades or enhancements to components of the network infrastructure.
• Provide regular reports to management and stakeholders, including KPIs, utilization metrics, and recommendations for optimizing network capacity.
• Identify and mitigate potential risks related to capacity failures, network congestion, and implement measures to minimize performance degradation and outages.
• Participate in cross-functional projects, collaborating with project teams to incorporate capacity planning requirements into project plans and timelines.

Professional Competencies:

• Possess superior interpersonal and communication skills, writing clear and concise proposals and presentations and interfacing with peer, management, stakeholders, and executives
• Ability to create clear and concise presentations for management, stakeholders and executives
• Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks
• Ability to articulate complex and technical ideas accurately and clearly
• Ability to adapt current work processes to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation

Qualification and Experience:

• Bachelor's degree from an accredited educational institution or equivalent corporate working experience
• Familiarity with key components and best practices of Observability
• 8+ years of strong engineering or operations experience with the components of a large global network infrastructure such as Routers, switches, LAN/SD-WAN, Load Balancer, Wireless, Cloud Networking and etc
• 2 years of specific experience in analytics or able to clearly articulate data driven decision making process
• Familiarity with network monitoring, reporting, and observability tools such as: SevOne, Logic Monitor, Thousand Eyes, Moogsoft, Dynatrace, NetBrain and/or Elastic
• Administration experience with monitoring tools in creating policies, fine-tuning parameters and setting proper thresholds will be added advantage
• Experience with one or more general purpose programming languages such as Java, JavaScript, and/or Python
• Experience in Ansible will be added advantage
• Experience in production of regular capacity report which will highlight actionable items based on the logic used. Development of key thresholds that will trigger improvement action plan would be added advantage
• Passionate about data and good data evangelist
• Experience with IT service management, ITIL certification preferred

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Key roles and responsibilities are to provide business advisory, capability development services and enhanced support to local enterprises to transform and grow. Scope of work covers provision of advisory on business management, talent development, digital marketing and branding, innovation, and overseas expansion. Key deliverables include conducting business diagnosis and workshops, facilitating the identification of business solutions, and recommending relevant schemes to help companies implement growth and transformation initiatives.

Job Requirement :

• Background in business management focusing on business development, devising strategy development plan and monitoring business performance.
• A degree holder or equivalent, with 8-10 years of relevant experience in specific capability areas or industry exposure.
• Good track record in providing wide range of business advisory, identifying business initiatives, and implementing projects to drive business transformation.
• Familiarity with various government assistance programmes and regulatory requirements Interested in being part of a fast paced, client facing environment.
• Team player with excellent oral and written communication in English and Mandarin to provide business coaching and advisory to English and Mandarin speaking clients.

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Business Development Manager | 5 Days | Up to $7k | Kaki Bukit

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit
• Salary: $6,000-$7,000 (asking higher can send if from totally same background)

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 5 years of experience in Business development.
• Knowledge in Automation technology will be an added advantage.
• Regional travelling is expected

Jobs Scope:

• Contribute to achieve long term strategic plan of expansion into key markets.
• Work with Senior Management to develop the selection criteria & key negotiation terms for technology licensing, JV or other collaboration methods
• Identify the areas of opportunities and focus for products & services recommendation
• Identify potential new markets locally and abroad, and create a plan to enter the market.
• Develop and use knowledge of the markets to identify, develop and support the Company’s unique selling propositions and differentiators.
• Analysis of customer research, current market trend and conditions information.
• Research, find, build, develop and enhance new & existing relationships with key business consultant, government, industry association, academic institutions in related areas and turn into business opportunities.
• Identify opportunities for selling and distributing channels that will lead to increase business opportunities.
• Attend related activities, such as conference and seminars, and provide feedback and information on market trends.
• Planning and preparing presentations. Conduct information sessions and other presentations of events, products and services to enhance existing/new relationships.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Working Hours: Monday - Thursday 8.30am - 6pm Friday : 8.30am - 5.30pm

Location: Orchard

Job Description

• Plan, manage and co-ordinate all the HR functions so as to ensure that they are carried out effectively and efficiently
• Deliver HR solutions and strategies, such as organisation design, that are aligned to achieve the strategic objectives of the line departments
• Partner the HR policy teams to develop, implement and evaluate HR policies
• Recruit talents via engagement, attraction and outreach as well as coordination/support of interviews and postings
• Compile and analyse manpower statistics for reporting and surveys
• Attend to HR related requests or queries from external and internal stakeholders
• Handle procurement paperwork for HR services and projects
• Review and streamline work processes
• Drive employer branding initiatives and any other ad-hoc projects

Job Requirements:

• Degree in Human Resources or Business Partnering function
• Strong interpersonal and communication skills with the ability to interact well with all levels of staff
• Able to work independently and is a good team player with strong drive and dedication
• Meticulous, resourceful and highly self-motivated
• Proficient in Microsoft office applications and has a flair for numbers and statistics

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879511 (Serena Ho)

Responsibilities:

1. Portfolio Analysis:

- Conduct in-depth analysis of investment portfolios, assessing performance metrics and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. Market Research:

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. Client Interaction:

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. Asset Allocation:

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. Due Diligence:

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

- Prepare comprehensive reports outlining investment recommendations and associated risks.

6. Regulatory Compliance:

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. Performance Reporting:

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Analyze performance metrics and make recommendations for optimizing portfolio performance.

8. Relationship Management:

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

- Collaborate with internal teams, including financial advisors and risk management, to enhance client satisfaction.

9. Technology Utilization:

- Leverage financial software and tools for data analysis, risk assessment, and portfolio management.

- Stay current on advancements in financial technology to enhance operational efficiency.

10. Continual Learning:

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

Qualifications:

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

EMINENCE ORGANIZATION is a Events and Sales Management agency seeking to expand our team with enthusiastic, self-motivated Event and Sales Manager who enjoy connecting with people and seeking experiences out of your comfort zone. We are looking for applicants with innovative ideas who are passionate about designing meaningful and impactful experiences that will inspire our clients and their audiences. This person needs to possess strong organizational and team leadership skills and an attention to detail that leaves nothing to chance. Event management experience preferred, ideally in a team-leading role.

Job Responsibilites

- Develop trust and understanding with the client and respond to clients in a perceptive, relevant and confident manner

- Following up on leads

- Engaging in ongoing training on business development

- Collaborating with Top Performers to execute on strategic approaches

- Overcoming objections of prospective customers

- Guide, support, and monitor junior team members throught the full range of responsiblities, and motivate them to achieve and maintain a level of excellence

Job Requirements

- Strong client-focus and entrepreneurial spirit

- Excellent communication and negotiation skills, including fluent verbal and written English

- Independent personal motivation and initiaitve, as well as good judgement

- Willingess to travel

Join the Eatz Group of Companies, a leader in the F&B industry with over 20 years of experience. Our brands – Eatz Catering, Catering Culture, Sherlyn Patisseries, and Mutiara Seafood, Jumbo Group’s Halal Seafood Restaurant – are known for delivering quality catering and culinary excellence across Singapore.

Be part of an exciting and dynamic team that’s passionate about innovation, exceptional service, and creating memorable dining experiences. Grow your career with us as we continue to set the standard in catering and hospitality.

Key Responsibilities:

• Handling inquiries: Respond promptly to customer inquiries via phone, email, or online platforms, providing information about our catering services, menus, and packages.
• Client follow-up: Engage with both potential and existing clients to clarify event details, confirm orders, and ensure satisfaction.
• Sales assistance: Support the sales team by managing inquiries, preparing proposals, and providing assistance during client consultations.
• Client advising: Offer advice on menu selection, catering options, and event logistics based on client preferences, budget, event type and menu offerings to encourage upselling.
• Order entry: Process and record client orders accurately in the system, covering all details like menu, delivery time, and any special requests.
• Coordination: Communicate client needs clearly to the kitchen, logistics, and operations teams to ensure seamless execution.
• Order updates: Keep clients informed of any order changes, including menu adjustments or scheduling updates.
• Event planning assistance: Collaborate closely with clients to understand their event requirements, guiding them on catering options, setups, and dietary needs.
• Scheduling & logistics: Coordinate delivery times, venue setups, and other logistics to ensure smooth event execution.
• Problem resolution: Address client concerns quickly and efficiently, ensuring high satisfaction and client retention. Handle any last-minute requests or issues that arise on the day of the event.
• Liaison with operations: Work alongside the operations team to ensure client expectations are met during the event.
• Building relationships: Cultivate positive relationships with clients, fostering repeat business through attentive service and follow-ups.
• Post-event follow-up: Gather feedback after events to ensure client satisfaction and address any comments. Collect client feedback on food quality and service, and communicate with relevant departments for improvements.
• Client retention: Implement client retention strategies by offering personalized service and suggesting future catering opportunities.
• Documentation: Maintain accurate records of client communications, orders, and feedback in our CRM/order management system.

Key Skills and Attributes:

• Strong communication and interpersonal skills.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Detail-oriented approach for managing client orders accurately.
• Problem-solving abilities to address client needs and complaints effectively.
• Customer-focused with a positive, can-do attitude.

Requirements:

• Degree in a relevant discipline or a minimum of 4 years of relevant experience.
• Excellent communication skills, meticulous attention to detail, and results-driven.
• Quick thinker with strong problem-solving skills.
• Highly motivated and able to work independently.
• Strong desire to own projects and exceed expectations.
• Versatile and solution-oriented, with a drive to deliver results.
• Strong command of MS Office and/or SAP/ERP systems.

Job Info:

• Pleasant working environment.
• 5.5 day work week arrangement.
• Location: Bedok Food City (Postal Code: 489950).
• Attractive remuneration based on experience and qualifications.
• Additional benefits available.

For a quicker response, please send your updated CV via WhatsApp to 9857-9292.

Job responsibilities of inventory managers

1. Carry out the acceptance, accounting and distribution of materials and equipment in accordance with regulations, and ensure that the accounts are consistent.

For materials entering the warehouse, the purchaser needs to sign and confirm on the warehouse entry form when handing it over to the warehouse. When delivering, the site manager needs to accept the quality specifications, and the warehouse keeper needs to accept the quantity and specifications before entering the warehouse. The accounting copy of the warehouse entry form is submitted to the finance department together with the purchase bill for reimbursement.

2. When leaving the warehouse, the department leader needs to sign and confirm, indicating the purpose, and the recipient can sign before leaving the warehouse.

3. Keep track of the inventory status at any time to ensure the timely supply of materials and equipment and give full play to the turnover efficiency. "

4. Clean the warehouse regularly to keep it neat and beautiful, and arrange the materials and equipment in categories, store them neatly, and the quantity is accurate.

5. Be familiar with the types, specifications, models and performance of the corresponding materials and equipment, and fill them out clearly.

6. Do a good job in the safety management of the warehouse, check the fire prevention, rain prevention and anti-theft facilities of the warehouse, plug the loopholes in time and report them in time.

7. Reuse or recycling of consumables. When receiving and issuing materials, all materials that are exchanged for old ones must be handled in accordance with regulations. No old materials will be handed in and no new materials will be issued. It is not allowed to handle the recycling of waste materials and materials without authorization. The warehouse custodian will collect them in the warehouse, fill in the scrap application form, and then agree to handle them with the assistance of the finance department after approval by the person in charge.

8. The outbound and inbound orders must be signed and confirmed by the person in charge, the purchaser, the acceptance person, etc. on the same day, without delay.

i. The Supplier shall deliver the following scope of work and also work with Authority on managing new initiatives where applicable. This covers both e-HR production and non-production environments as well as the SAP and non-SAP landscapes.

i. Log and Account Review - The Supplier shall conduct log review (covering Applications, Databases, and Operating Systems) and account review (covering SAP and non-SAP servers) as stated in Sub-Clauses 11.5.4 to 11.5.6, Annex A of the FA. The Supplier shall consolidate all log and account reviews, prepare the review reports (including clarifications and follow-up actions), and submit to Authority within Authority’s stipulated timeline. The Supplier shall support activities related to log and account/access rights review and management, such as configuration of log events and maintenance of documentation to ensure accuracy and completeness.

i. Vulnerability and Security Patch Management - The Supplier shall monitor, mitigate, and remediate security vulnerabilities as stated in Sub-Clause 11.5.7, Annex A of the FA. The Supplier shall also support Annual Vulnerability Assessment when requested by Authority.

i. Backup Management - The Supplier shall work with the relevant System Administrators to ensure backup configurations are in compliance with the retention period stipulated in policies, and that annual recovery tests are conducted. The Supplier shall constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any change in the backup configurations. For any backup failure, the Supplier shall provide timely update to DSTA PM and Ops Manager. The Supplier shall liaise with the relevant parties to resolve the issues and verify that all rectifications are satisfactorily performed. The Supplier shall prepare the backup report (including clarifications and follow-up actions), and submit to Authority on a monthly basis.

i. Technical Change / Service Request (CR/SR) Management - The Supplier shall keep track of the technical CR/SR that are raised, being implemented and ensure proper closure, which includes maintaining the required documents in Authority’s repository or case management system. The Supplier shall consolidate the list of technical CR/SR to update Authority on a monthly basis.

i. The Supplier shall propose, document and work with Authority to implement improvements to the current work processes to achieve increased efficiency and effectiveness in delivering the maintenance support services.

i. The Supplier shall ensure that SSL Certificates in SAP and non-SAP servers are renewed timely (e.g. by sending timely reminders to Authority before expiry of SSL Certificates).

i. The Supplier shall support technical refresh and upgrade activities for both SAP and non-SAP landscapes where required, such as managing the timeline, coordinating activities among various parties, and reviewing of documentation. The Supplier shall support new initiatives, such as onboarding of compliance platform and ticketing system.

i. The Supplier shall provide support for audits if required, including self-checks, audit related responses, and remediation actions. The Supplier shall consolidate and prepare submission of checklists related to audit, compliance and governance, and update DSTA PM and Ops Manager. The Supplier shall maintain and coordinate updates to the Technical Architecture diagrams, and update relevant documents such as SOP, ACL, and Access Control Matrix (ACM) where necessary.

i. The Supplier shall prepare monthly updates to OM on the end-of-support status and vulnerability/patching status of e-HR components.

i. The Supplier shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings.

i. Project Management - The Supplier shall support Authority in project management and administration, and be responsible for the following:

1. Support administrative work for CRs.

1. Maintain the master CR lists, provide CR statistics, provide support for CR prioritisation discussions, and consolidate approved CRs.

1. Monitor the activities to ensure CRs are implemented within agreed implementation timeline.

1. Review all quarterly and monthly e-HR KPI for CR/SR impact assessments, System Incident Reports, and Customer Satisfaction Survey, review the KPIs supporting documents, and submit a report to Authority on the validation. This shall include a brief analysis which indicates the CR (if any) that attributed to the root cause of the System Incident Report.

1. In addition, the Project Manager shall be responsible to supervise and train team members. In the event of turnover, the Project Manager shall maintain effective continuity of operations and ensure proper handing/taking over process is done.

Requirements for System Management Officer System Management Services

Education Qualification

· At least a Degree/Diploma in Computer Science, Information System, Science, Engineering or Equivalent.

Required Competencies

a. Good knowledge of information technology.

b. Good planning and coordination skills.

c. Strong writing, verbal communication and presentation skills.

d. Good team player, responsible and conscientious.

e. Resourceful, independent, responsive and pro-active.

f. Proficiency in Office productivities suites such as Microsoft Office and

g. Microsoft Project.

h. Proficiency in ARIS tool is advantageous.

Required Working Experience

a. At least 4 years of working experience in information technology; preferably in SAP HCM

b. At least 2-3 years of experience in project management.

c. Has good supervisory and communication skills.

d. Knowledge of SAP HCM ERP is preferred.

e. Knowledge of Weblogic and Java is preferred.

Experienced in SG Government projects is preferred