Singapore Management University’s Strategy & Entrepreneurship group invites applications for Assistant Professor tenure-track faculty positions.

We are seeking productive researchers in one of the following broadly defined areas of Strategic Management, International Business, Entrepreneurship, Organizational Theory (Macro), Environmental Sustainability and CSR, and Innovation/Technology Management and Digitalization.

We are looking for candidates who are conducting rigorous, impactful, and interesting research, and have high-quality publishing and research records commensurate with the rank they are applying for.

Entry level positions have a reduced teaching load of two sections, generally taught in one term. In addition, SMU offers an internationally competitive compensation and research support package including relocation benefits and child education funding.

About the Strategy and Entrepreneurship Area: The Strategy and Entrepreneurship Area currently has 22 tenure-, practice- and teaching-track faculty members from over 10 different nationalities. They conduct high-quality research published in top research journals and have extensive editorial experience. Senior faculty members include Gokhan Ertug, Reddi Kotha, Heli Wang, Daphne Yiu among others. General information about SMU can be found at www.smu.edu.sg and information about the Strategy & Entrepreneurship area at:

https://business.smu.edu.sg/business/disciplines/strategy-and-entrepreneurship/welcome

APPLICATION PROCEDURES

All applications should be submitted using the following link:

https://smucareers.taleo.net/careersection/smu_ext_ft/jobdetail.ftl?job=2400006Y&tz=GMT%2B08%3A00&tzname=Asia%2FSingapore

Candidates should submit a full application consisting of: (1) a letter with their research and teaching statement, (2) a CV, (3) three samples of research, (4) evidence of teaching ability, and (5) three letters of reference. All application materials are to be sent using the following link (Candidates can upload the reference letters as attachments under their profile via the system or have them sent directly to [email protected]).

Singaporeans selected for tenure track faculty positions may be considered for the Singapore Teaching and Academic Research Talent (START) Inauguration Grant. Details on the grant application procedure may be found here: https://www.smu.edu.sg/moe-start/inauguration-grant.

As an Associate, you would be working closely with the Consultant in-charge to provide support in various client engagements relating to Family Office Administration and Operations, Investment Portfolio Updates, M&A, Finance Management, Human Resource and Payroll Management, and Corporate Secretarial Support.

You will contribute to client matters by completing assigned tasks accurately and on time with regular supervision.

What you will be doing:

• updating of investment portfolio's performances and follow up on investment-related documents.
• supporting client lifecycle processes such KYC refresher, investor reports, and attending to clients’ queries/requests.
• accurately recording all financial transactions, processing invoices and billing and performing bank reconciliations.
• assisting with client onboarding and drafting of simple agreements.
• overseeing all HR related matters and ensure that HR practices are compliant with regulations, including but not limited to recruitment, onboarding and offboarding.
• ensuring the administration and timely execution of payroll, CPF contributions and tax matters in a timely manner.
• ensuring statutory deadlines are met.
• ensuring all relevant documentation is filed properly and communicated across the relevant teams.

How You’ll Grow

• In this diverse role, you will have the opportunity to gain experience on the various business functions and industries.
• You will get to build your experience in a different sectors by assisting the clients with their operational needs, and by implementing solutions to help them operate smoothly.
• We aim to promote continuous learning and individual skills development through on-the-job learning, and engagement on a variety of issues.

We would like to talk to you if you:

• have excellent communication skills in English, both written and spoken (since nearly all documents will be in English).
• Have a high level of attention to detail and accuracy.
• have strong organizational skills as well as Microsoft Office.
• are an effective communicator, possess strong analytical skills, and the ability to manage multiple activities at the same time.
• possess the flexibility and the ability to work in an environment where meeting deadlines are of paramount importance.
• live by the principles of accountability, discretion, and confidentiality at all times.
• are willing to learn and develop in an ever-changing industry.

Tasks & responsibilities

• Provide general clerical and administrative support, including handling phone calls, data entry, and opening new client files.
• Generate invoices and send out billing reminders to clients.
• Ensure proper filing and upkeep of corporate secretarial records, including maintaining and updating statutory registers.
• Prepare necessary documents for Annual General Meetings (AGM), Extraordinary General Meetings (EGM), company incorporations, liquidations, and striking off procedures.
• Assist with the filing of annual returns and routine notifications with the Accountingand Corporate Regulatory Authority (ACRA).
• Perform day-to-day routine duties.

Qualifications & experience

• Experience in e-filing corporate secretarial documents with ACRA is essential.
• Previous experience as a Corporate Secretarial Assistant is advantageous.
• Proficiency in Microsoft Office applications (e.g., Word, Excel) is preferred.
• Good command of both written and spoken English
• Degree in relevant field, Business Administration, Business Management or Law.
• Fresh graduates are encouraged to apply

As a Project Director / Delivery Lead, you will act as the single point of contact for the key client on all project delivery and managed services delivery matters. You will lead a small team of Project Managers and workstream leads and be responsible for overseeing, managing and implementing multiple IT Projects with quality, within scope, ensure deliverables are on time and conform to processes and standards meeting client’s requirements.

What will you do?

Project Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and cost
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

Team Summary 

A unique opportunity exists to join Visa and the IPVMC market cluster (Indonesia, the Philippines, Vietnam, Myanmar and Cambodia), one of the fastest growing commerce and digital payments ecosystems in Asia Pacific. Strong economic growth, rapid social and demographic change, complex payments regulation, intense competition and the swift acceleration of digital commerce make these markets some of the most exciting in the world. 

What a Business Planning & Operations and Strategy Manager does at Visa: 

The successful candidate will leverage quantitative and qualitative analysis and research to drive the development of business strategy, support delivery of strategic initiatives as well as ensuring the successful operations of the cluster. The role will report to the Head of Business Planning & Operations for IPVMC and GC (Global Clients) and collaborate extensively with the IPVMC Leadership Team, market teams, Sales Excellence, Corporate Strategy and AP BPO teams. 

The successful candidate will: 

• Enhance existing and build new data tools to produce rigorous, fact based quantitative / qualitative analysis and research to drive deep and actionable insights.  

• Assess IPVMC’s current-state business performance, evaluating pros and cons of the cluster’s strategic options, size future business opportunities, preparing detailed business case, etc.) 

• Clearly communicate and present data and insights to mid-to-senior management in an accurate and efficient manner 

• Participate in creation of robust account, country & functional plans; track/report progress against targets as part of regular business reviews. 

• Actively support execution by systematically driving the cluster's strategic priorities, OKRs and key account reviews.  

• Assume responsibility for sales pipelines in Microsoft Dynamics, ensuring optimal pipeline management and tracking to target. 

• Assist with regular cluster business reviews by collaborating closely with all functions and markets to provide a holistic assessment of the business. Lead the continuous enhancement of existing processes and innovate new approaches to support the growth of the cluster. 

• Gain exposure to all aspects of the Visa business which in turn offers exceptional opportunities for growth. 

Why this is important for Visa 

As part of advancing Visa’s business and financial objectives as well as ensuring the cluster's performance is optimized, the Business Planning & Operations function oversees medium to long term strategy development and execution, drives thought leadership and ensures successful ongoing business operations.  The successful candidate is critical in ensuring the cluster is equipped with the right data, tools and resources to optimize and mitigate both short and long-term opportunities and challenges.  

About the role

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibility here too. You need to conduct business effectively with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Assist the Account Manager and Account Director on the day-to-day delivery of output for the Channel Management workstream, where you may support a various number of tasks such as creative production, reporting, social monitoring, content validation and coordination of client content calendar 
• Understand the overall client business objectives and support the development of strategies as needed
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Work with the wider team to ensure all deliverables created are of the highest standards
• Respond promptly to clients’ concerns, feedback and requests while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Monthly content planning, writing content briefs with the local team and managing postings for We Are Social’s owned social channels including relevant quarterly global reports

What are we looking for?

• Prior experience working in an agency is preferred but not mandatory
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills are a must
• Comfortable with writing, proofing and public speaking – display a good command of English
• Skilled in MS Office – PowerPoint, Word and Excel

#LI-JT1

We are seeking a skilled Business Analyst with a strong background in Payment Operations to join our team. The successful candidate will be responsible for understanding the end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that enhance payment operations. You will work closely with cross-functional teams, including IT, finance, and payment operations, to streamline payment workflows, reduce risks, and improve the overall efficiency of the payment process.

Key Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
• Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
• Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
• Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
• Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
• Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
• Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

You will be responsible for applying your extensive hands-on project management towards project execution to successful system implementation, managing the project team (onshore and offshore), collaborating with different stakeholders at all levels, and managing deliverables to meet the program and project objective.

• A PMP or equivalent project management certification and has excellent knowledge of working in both waterfall and agile environment. Agile scrum master certification is a plus.
• Solid familiarity with project management software tools; project management techniques; service management & development lifecycle.
• Deep business domain and technical experience in payments platform and solutions is a must.
• Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.
• Experience in managing / implementing large scale projects and programs across multiple geographies
• Experience in system/software development, prior experience in coding will be advantageous.
• Team management experience with IT delivery teams
• Excellent communicator and stakeholder management

Our Team

We work for one of the largest multi-national banks (Client) with presence across the globe. We work on payments domain and is one of the industry leading solutions for the Client. We are responsible for migrating the bank’s legacy applications to a new regionalized.

Looking for a seasoned project manager who would be responsible for:

·       Actively contributes to strategic planning and ensures plans will deliver project on time, quality, and budget.

·       Define and documenting project scope and resource requirements.

·       Defining and managing priorities against the available capacity of team members

·       Negotiating with internal and external stakeholders

·       Creating a collaborative, innovative and efficient working culture

·       Optimizing current processes and team productivity by implementing innovative ideas.

·       Supervising project documentation

·       Taking responsibility for project milestone delivery

·       Responsible of handing over the project to the Production support after go-live.

·       Represent in change control management for the deliverables.

·       Controlling the scope creep throughout the project life cycle.

·       Enforce all application teams to follow the bank Regulatory & bank SDLC guidelines.

Personal Attributes / Preferred Skills

• Strong communication skills (oral & written) as well as solid presentation skills in a variety of formats and with a variety of audiences. A positive attitude and a go-getter drive.
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously while maintaining a detail oriented and data driven approach.
• Strong interpersonal skills and the ability to demonstrate productive collaboration on a global level and across varying departments.
• Ability to negotiate priorities across global organizations and deliver across multiple projects as required. Ability to plan and prioritize multiple tasks effectively demonstrating impeccable time management and multi-tasking skills.
• Self-motivated and self-sufficient who is a creative thinker and can analyze and compile large swaths of data and present effective trends and outcomes, able to provide guidance, and motivation to the team members.

·       Overall experience of 15 Years

·       8+ years on project management

·       Experience in managing large payments transformation projects

·       Good understanding of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

Key Roles and Responsibilities

As part of the Operations Department and reporting directly to the Manager/HOD, this individual is required to work with various stakeholders consisting of internal departments, Government agencies (SSG, CPE etc.) to oversee grant management and disbursements to support the various SCCIOB programmes.

Grant Management – To prepare and seek approval for grant claim submissions, monitor and report grant utilization and disbursement status, oversee ad-hoc grant audits and queries.

Programme Management – To oversee all grant matters and policies pertaining to specific programme types. This includes evaluating funding applications, managing grant appeals, as well as budgeting and disbursement.

Stakeholders’ Engagement – To manage internal and external stakeholders to best support the day-to-day functions of the Operations Department.

Processes Management – Leverage on technology to streamline, manage and review internal processes and control points to ensure effective and efficient administration of grant & operational matters.

Grant Performance Reporting – To conduct data analysis to draw insights on the financial position of SCCIOB, including grant allocation, utilization & disbursement status for each programme type.

Ad-hoc Assignments - Mentor and supervise staff as assigned, undertake any special project as assigned by Reporting Officer.

Qualifications, Knowledge And Experience

• Diploma in Accountancy/ Finance/ Business and other quantitative fields
• Minimum 2 years of relevant experience
• Meticulous and numerically inclined
• Strong critical thinking, problem-solving and project management skills
• Good written and verbal communication skills
• Good interpersonal skills and able to engage and communicate with internal and external stakeholders
• Highly adaptable, able to work independently and multi-task in a dynamic environment as well as function as a team player
• Proficient in the use of Microsoft Word, Excel and PowerPoint

Responsibilities:

• Project Coordination: Lead project planning sessions, define roadmaps, and ensure timely delivery of key milestones.
• Team Management: Oversee staffing and resource allocation across internal teams and external vendors to optimize project outcomes.
• Programme Oversight: Work with Project Leads and stakeholders to define objectives, scope, and align on goals, addressing potential challenges.
• Communication: Provide regular updates and highlight critical points to Senior Leadership and Board of Directors.
• Risk Management: Conduct risk analysis to identify obstacles and develop strategies to minimize costs and delays.
• Scheduling & Budgeting: Create detailed project schedules with clear parameters, milestones, and budgets.
• Performance Monitoring: Review project scope, schedule, and costs, implementing adjustments as necessary to stay on track.
• Documentation: Ensure all project deliverables are comprehensive, accurate, and meet requirements.

Requirements:

• Industry Expertise: Significant project management experience in financial institutions, with a focus on large-scale projects in M&A or post-merger integrations.
• Experience: 10-15 years of relevant experience, including at least 6-7 years in large-scale project management, ideally within the insurance industry.
• Ability to step into the details when needed to resolve impediments yet has complete visibility of end-to-end view of the project.
• Certifications in Lean/AGILE /project/program/portfolio management preferred
• Strong project management, change management and facilitation skills.
• Sharp analytical and problem-solving skills, including the ability to analyse and interpret complex information from numerous sources, prepare and present analysis and reports, deal with challenges creatively and achieve business-focused solutions.

Team Summary

The Consumer Solutions group manages the deployment and optimization of Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions as well as Engagement Solutions and the benefits platforms that function across all product categories – together, these are Visa’s core products. The team is also responsible for the development and deployment of innovation across this product suite. To do this, we work in close partnership with Visa clients and key internal and external stakeholders. We are also the team responsible for leading the transition of conventional card-based solutions onto digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region

What the SD, Head of Core Product Management does at Visa:

Reporting to the Head of Consumer Solutions, AP, the Head of Core Product Management will be responsible for initiatives across four broad areas of responsibility

1. Management of established core products - Credit, Debit and Prepaid to maximize operational efficiency in managing these established platforms
2. Identification and development and execute initiatives to drive expansion of Visa’s consumer credit portfolio, in line with the Visa 2030 strategy, driving growth in associated PV and revenue across.
3. Facilitate Visa’s thought leadership in the AP payments industry through promulgation of Core Product best practices.
4. Sourcing and management of Visa’s core cardholder benefits, across mass, affluent and x-border

The role-holder will lead a team of direct line reports in Singapore and works closely with Core Product teams across AP, responsible for evolving and building end-to-end consumer experiences that drive client preference for Visa as a strategic partner and make us an enabler of superior value propositions for digitally-enabled consumers.

An essential part of Visa’s success is the establishment and application of rules and standards, to ensure a uniform, reliable point-of-sale UX, both online and offline. The Head of Core Product Management will lead the efficient administration of these Rules and Standards as they pertain to Core Products, ensuring that the Rules are fit-for-purpose, while also ensuring their efficient operation and administration.

The role-holder will be responsible for the identification, development, commercialization and launch of new ways to grow the consumer unsecured credit business in AP, working closely with issuers and internal Global counterparts to expand “credit-card” issuance, as well as newer ways of efficiently facilitating the provision of unsecured credit, for example BNPL or other methods.

In addition, the SD, will manage Visa’s cardholder benefits such as merchant and partner benefits, Visa Concierge, Insurance and Visa Luxury Hotel Collection, as well as Core VAS (Value Added Services) service lines such as GCAS (Global Customer Assistance Services), Lounge referrals, Visa Customized Benefits, and the capabilities that support the delivery of these benefits and services. This includes the identification of Visa’s Concierge and Lounge strategy.

As part of this role, the Head of Core Product Management will also be responsible for facilitating the gathering, analysis and promulgation of best practices and recommendations for optimal Core Consumer Product performance both internally within Visa, and as a thought-leader externally, working closely with Visa Consulting & Analytics. 

You will need to be highly collaborative and will be the key interface between the market teams and Visa’s global team to ensure our platforms drive product differentiation, consumer activation and engagement

As well as working with in-market, client-facing teams, your team will work closely with the Global counterparts, Corporate Strategy, Marketing, Client Services, Finance, Pricing, Legal.

Why this is important to Visa

Core Consumer Products are the key basis for Visa’s business in AP and encompass conventional card-based credit programs as well as newer digital solutions. Within Core Products, Consumer credit spans most life-stage and income segments in all Visa’s AP markets from entry-level credit products through to solutions designed to meet the needs of Ultra-High Net Worth consumers and as such is a key platform for revenue generation and consumer engagement for Visa and our clients. As the largest solution set in AP, Core Products offer Visa the most visible and impactful opportunity to drive digital payments enablement and thus is a key part of our digital migration strategy.

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

As a strategic partner, the HR Business Partner (HRBP) aligns the people strategies & policies in the assigned Division(s) with the overall THKMC mission, vision and objectives. The HRBP serves as a consultant to the Divisional Director(s) and managers on HR-related issues, while at the same time, act as employee champion and change agent to all in the assigned Divisions. HRBP assesses and anticipates HR-related needs, and regularly communicate these needs within HR and with the Heads of the Business Units. The HRBP forms partnership and build relationship to deliver value-added services to both management and employees that reflect the desired outcome of THKMC's people strategies.

Responsibilities:

• Build a relationship as a trusted HR advisor with Divisional Directors and managers in the Organisation / Division.
• Partner with the Division on their manpower planning and requirements. Implement recruitment strategies and processes to fill the vacancies.
• Manage and resolve any employee relations issues such as disciplinary and employee grievances.
• Work closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Provide HR Policy guidance and interpretation.
• Initiate improvements to internal HR processes, systems and communications towards enhancing service and user experience.
• Support all employees' lifecycle events (i.e. Contracts renewal, transfers, probation, promotion, etc).
• Liaise with MOM on work pass applications and renewals.
• Assists in monthly payroll processing.
• Conduct exit interviews, compile and analyse the attrition reasons.
• Prepare monthly and adhoc reports for analysis.
• Participate in and manage HR projects and initiatives.

• Degree in Human Resource Management or related qualifications
• Minimum 4-6 years of relevant working experience in HR Generalist role
• Proficient in MS Office Applications (Word, PowerPoint, Excel, Outlook, etc.)
• Experience in project management and implementation
• Good knowledge of Employment Act and Labour Laws
• Ability to take initiative and work independently and collaboratively within the team
• Demonstrate the ability to build and maintain effective interpersonal relationships at all levels
• Strong analytical thinking and communication skills (both written and verbal)
• Ability to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Ability to work under pressure, well-developed prioritization and multi-tasking skills
• Resourceful and enjoy challenges
• Considerate, courteous, and treats others with respect

Finance Business Partner - Asia ( Medical Device Industry)

Our client is a leading medical device brand and is headquartered globally in the US. They are looking for a dynamic finance business partner for their SEA region to report into the FP&A Manager based in Singapore.

• Work with the commercial team to drive the development of strategic (multi-year) long-term financial plans, encompassing market landscape, and capital requirements.
• Develop and implement short-term financial and operational plans (budgets and forecasts).
• Ensure financial results and related reporting requirements are accurate and submitted to Asia Pacific region in accordance with all deadlines.
• Ensure that business and financial plans include defined and measurable initiatives and programs aligned to support such plans.
• Set business framework for managing business investments, resource allocations, business planning, operations and performance measurements.
• Provide financial modelling, financial analysis and valuation support for acquisitions, long-term contracts and other ad-hoc financial projects
• Proactively monitor and put in place performance reporting processes to ensure both short-term and long-term objectives are met.
• Provide management team with insightful decision support/business analysis.
• Ensure pricing and investments support business growth and continued profit improvement.
• Coordinate Control and Compliance initiatives, Accounting /Audit activities and effective working capital management.

Successful Applicant

• A graduate degree in Finance or Accounting is required.
• Experience with managing through organizational challenges.
• 6+ years of experience in operations management or equivalent experience supporting the business as a finance partner.
• Demonstrated strategic, conceptual, and analytical skills, including a solid understanding of relevant commercial activities.
• Multi-national company experience with specific success working for US- based companies.
• Excellent communication skills with ability to effectively interact with all levels of a company.
• Ability to travel throughout the Asia Pacific region.
• English fluency is a must and a solid understanding of the Asia region is desired.

Your Purpose

Be a trusted business partner with production (project teams) to provide financial assistance for decision making and ensure effective and efficient collaboration with all stakeholders throughout the project lifecycle.

The Financial Planning Analyst enables senior management and production teams to make data-driven choices and critical decisions through financial insights and analysis. This role focuses on fostering strong relationships with project teams, through tailored business support and conducting regular budget preparation, reporting, and analysis.

The individual will be facilitating effective collaboration with all stakeholders at projects, studio, collaboration studios and HQ.

Your Daily Adventure

This role will report to the Financial Planning Manager for the Singapore studio.

Projects Budgeting and Reporting

• Prepare initial project budgets and monthly forecast update
• Consolidate and analyze financial data (staffing, activity costs, actuals, forecast)
• Monitor and challenge projects’ budgets and ensure the projects’ spending are within the budget
• Build and maintain dashboards on financial status and risks
• Provide analysis and recommendations to optimize costs and improve financial performance
• Manage and maintain staffing tools
• Consolidate and prepare projects’ P&L
• Prepare finance dashboard for Production’s major updates to HQ

Projects Business Partner

• Demonstrate initiative to engage with business stakeholders in making recommendations for financial/business process and tool improvement
• Conduct regular meetings with producers and executives to communicate finance vision
• Conduct business studies on historical performance, conduct benchmarking, develop financial models, identify trends, conduct ad hoc studies
• Provide additional analysis and forecast, looking for correlations between finance and production data
• Raise flags when need be to address quickly any potential domain issue
• Analyze current tools and practices, assess about efficiency and drive change if need be

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

Role Summary

This role will report to Head of Global Macro.

Key Duties and Responsibilities

· Manage macro fixed income portfolios with an active approach

· Track record of translating Fixed Income macro views into positive alpha across DM and EM principally in Rates and FX markets

· Formulate and construct directional and relative value investment strategies in Rates and FX

· Develop the firm’s global macro and broaden global fixed income capabilities

· Work closely with other fixed income team members and collaborate with the broader Investment Group to assess investment opportunities in the macro portfolios

· Contribute to the investment process including strategy formulation, portfolio construction and mandate compliance

· Support business development efforts, which may include marketing pitches to prospects and clients

· Work with Business Development and Product to identify solution to clients/investors (with consideration of clients’ risk profile and investment objectives) and help to further grow fixed income AUM

Education Qualification

· Bachelor’s degree in finance, economics or a relevant discipline

· Preferably a CFA charter holder

Experience and Skills

· 7 to 10 years of relevant experience in managing capital from hedge funds/proprietary trading background

· Strong understanding of risk, portfolio construction and cross asset correlation

· Possess deep understanding of global fixed income, particularly on global FX and rate markets

· Embrace a collaborative and open working culture

· Excellent written and verbal communication, demonstrate ability to communicate effectively to all stakeholders

As a Cloud Project Manager, you will be working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The Cloud Project Manager should have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. You should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

What will you do?

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications
• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations will be advantageous
• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, CloudFormation, Terraform etc with proper documentation will be advantageous
• Participate in Cloud Migrations for VMs using tools like CloudEndure, Azure Migrate with more than 20 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment
• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space
• Ability to resolve issues with proper resolution/documentation technically and SLAs is required for this role.

Intuition is a leading international provider of knowledge services to a broad range of markets including financial markets, life science, and public sector and health. By combining an intimate knowledge of these sectors with in-depth educational expertise, Intuition provides a full spectrum of products, services and technologies to support clients’ knowledge and training requirements.

We are looking for a high-performing Sales Executive to play a pivotal role in driving revenue growth and executing specific and targeted sales strategies for Intuition’s Financial Markets business in Asia-Pacific, with a focus on business in Hong Kong, China, and Singapore. Based in Singapore and reporting to the EVP APAC, the Sales Executive will be responsible for identifying new sales opportunities within the region, growing strategic relationships, and utilizing commercial acumen to define and maximize opportunities. The successful candidate will work on an office-centric hybrid schedule and will cover the full range of deliverables including market research, consulting with clients, solution selling, and working with both internal and external partners to ensure success.

The ideal candidate will have strong sales credentials with a proven track record of individual success in dynamic sales environments. They will be a highly driven self-starter with an aptitude for innovation and the ability to operate in a fast-paced environment. Excellent client-facing and communication skills are essential. This role would suit someone with international experience having worked, studied, or lived outside of Singapore.

What You’ll Be Doing:

• Executing specific sales campaigns by prospecting, qualifying, and closing sales opportunities. These are focussed on our blended learning solutions of e learning, classroom and edtech products.
• Delivering compelling sales presentations and demonstrations to prospects, highlighting the benefits and features of our various solutions.
• Developing inside wallets from our existing client base, based on the specific sales campaigns.
• Prospecting and identifying new sales opportunities in our vertical markets.
• Developing channel and influencer channels for learning solutions.
• Generating new business and meeting sales targets.
• Leveraging industry contacts to drive business development initiatives and enhance the company’s presence in APAC.
• Evaluating competition, analysing the market, and thinking laterally to target opportunities for growth in APAC whilst staying informed about industry trends, competitors and market conditions.
• Liaising with senior management to define opportunities and optimize solutions. This role requires a close working relationship with the VP and EVP, offering excellent career progression.
• Utilizing commercial acumen to define and maximize opportunities.
• Attendance of networking events, conferences, and travel to clients where necessary.

Requirements:

• A Bachelor’s degree or equivalent and a minimum of 5 years’ experience in a similar role in e-learning, classroom, and/or custom sales, embedded within learning solutions.
• A track record of consistently meeting and exceeding personal sales targets in a B2B environment.
• Fluency in English and Mandarin.
• Be a hunter, door-opener and cold caller.
• Strong negotiation skills and the ability to close deals effectively.
• Proven experience in sales, ideally in solution selling to the financial markets or the sustainable finance sector.
• Exceptional personal drive and an interest in developing and pushing boundaries to introduce products and services to our clients to build revenue.
• Ability to work independently to meet and exceed targets, with a strong history of achieving and surpassing individual sales objectives.
• Excellent communication skills (written and oral), organizational skills, and attention to detail.
• Proven success in building cross-functional and external relationships to drive sales outcomes.
• Ability to manage and work on multiple projects simultaneously, at a fast pace and to tight deadlines.
• Exceptional analytical skills, including the ability to produce and analyse reports to draw conclusions and make recommendations.
• Experience of working in China and Hong Kong is a distinct advantage.

Intuition is an Equal Opportunities Employer

We’re searching for a Lead Consultant, IT Security to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Manage team of cyber day 2 engineering resources within Identity and Access Management & PKI track providing guidance, mentorship, performance evaluations.
• Involve in project work to deliver security service which require deeper level of expertise and to drive resolution of operational issue which are escalated to ensure satisfactory closure.
• Responsible for tracking the progress of building within Identity and Access Management & PKI technical competencies, develop training and growth plans within specialization track.
• Involve in the hiring process for cyber day 2 to expand the existing portfolio of services (e.g. network security, endpoint security, security analytics etc).
• Involve in the presale activities for cyber day 2, including defining the scope of cyber day 2 services, sizing the effort to support the security technologies deployed in client environment, determine what can be supported internally and what can be delivered via partnership with other parties in NCS or with sub-contractors and process standardization & improvement.
• Assist in improving the quality of service for cyber day 2 team.
• To be one of the Subject Matter Expert (or trusted technical advisor) in Identity and Access Management & PKI cyber technologies during presale and day 2 phases.
• Mentoring engineers or interns to ensure they can assist the team in executing operational tasks for projects.
• Accountable for various tasks above and provide regular update to the Practice Lead

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as a Infrastructure Engineer. This role will be supporting one of our projects with Maritime and Port Authority of Singapore (MPA). You will plan, implement and manage the following IT infrastructure to support the digitalisation requirements of the organisation and the maritime community:

- Network Administration

- Compliance to requirements for IT infrastructure, cyber-security and critical systems.

A brief summary of your job responsibility:

• Possess in-depth knowledge and technical skill maintaining, administering, configuring networks firewalls, routers, switches, Network Access Control (NAC) and load balances appliances. 
• Understand enterprise firewalls, routing and switching topology with ability to maximise network efficiency and security 
• Manage vendors and sub-contractors to carry out network configuration, administer network tools and provide network reports and statistics where needed 
• Work with infrastructure manager to provide advice and solution to application teams in system and application rollout. 
• Expand and modernise our current network to support the expanding scope of digital MPA services 
• Implement and support the network infrastructure for MPA IT application migration into new servers and Government Commercial Cloud (GCC)) 
• Streamline and automate existing processes to cut down manual work and ensure better compliance to GovTech IM8 and AIISA audits, and CSA CCOP Audit for CII systems 
• Perform network monitoring and troubleshooting. 
• Plan and implement network upgrades and patches to the latest version. 

To succeed in this role, you will ideally have:

• CCNA (Cisco Certified Network Associate) certification or equivalent.
• CCNP Enterprise or CCNP or Data Centre certification will be an added advantage. 
• At least 3 years of hands-on experience with Cisco, Checkpoint, Palo Alto firewall and data centre network products in a sizeable enterprise deployment. 
• Experience in network automation and network management platform will be an added advantage. 
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.
• Strong problem solving and analytical skills. 
• Good command of English, both written and spoken. 
• Be prepared to work in a team providing 24x7 network support.
• Strong documentation skills.
• Excellent communication and interpersonal skills.

Good to have:

• Proficiency in cellular mobile access network technologies (3G/4G/5G).
• Proficiency in DWDM technologies, optical networking and components involved.  

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

• Manage demand planning of a selected product group.
• Support logistics operations to resolve issue related to product, process, and system.
• Delivery risk management with Go-To-Market stakeholders.
• Analyze freight costs and review forecast submissions to finance.
• Regular KPI reviews and identify continuous improvement measures.
• Develop and maintain PowerBI dashboards.
• Support data analytics to gain insights for business decision making processes.

Job Scope:

• Reviews patients and assess their suitability for enrolment under Cardiac Rehabilitation Programme (CRP).
• Provides patient and their family information on disease process, causes of disease conditions, health education on risk factors, nutritional counselling, smoking cessation advice, exercise & coping strategies at home following discharge.
• Become point of contact for patient, family and multidisciplinary team.
• Coordinate and schedule Pre-Rehab Assessment clinic and Post Rehab Clinic for patients.
• Coordinate patients’ access and treatment sequence where required for the specialty.
• Input the information into the Rehab Clinic database.
• Conducts nurse-led specialty education session for patients and their families.
• Assist in purchase and work requisition processes.
• Ad hoc duties as assigned by the Head of Department.

Job Requirements:

• Minimum Degree, preferably in Nursing / Allied Health / Science or equivalent
• Excellent interpersonal and communication skills
• Preferably with working experience in a similar setting
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

• To submit the following course materials in line with the respective learning outcomes to academic department for approval and printing not later than 10 days prior to module/course commencement date:

i. Module Plan / Lesson Plan

ii. Teaching slides; and\

iii. Learner’s notes.

• To submit the assignment brief of the assigned module/course to academic department for vetting and approval, and printing not later than 10 days prior to module/course commencement date.
• To issue and brief the students on the module’s assignment brief and the due date for submission of assignment within the 1st week of lesson.
• To ensure all student register their attendance on the respective day of lesson.
• To maintain high quality of teaching throughout the delivery of lessons in line with the lesson’s learning outcomes.
• To monitor student’s learning progress and performance, and take appropriate intervention actions such as academic counselling and additional tuition for students who underperform.
• To mark student’s assignments and submit together with the post assessment analysis to academic department within 6 weeks from the final due date of assignment.
• For examination, to mark the student’s examination answer scripts and submit together with the post assessment analysis to academic department within 6 weeks from date of examination.

f. To participate and contribute effectively in the review of curriculum (modules/course) when requested by the academic department.

g. To contribute towards the planning of annual enrichment

activities (in line with module/lesson learning outcomes) and participate actively in the implementation of the related activities.

h. To perform the role of vetter and/or invigilator when appointed by the academic department.

Handle A&A projects from initiation to completion, with particular focus on Interior Works.

Develop project plans and oversee all operation from project initiation to completion.

Collaborate with Client, Consultant Teams and Sub-contractors to ensure smooth operation of work.

Ensure works are comply with local building regulations and company ISO standards.

EA Licence No. 16C7962