Recognized Diploma in Electrical / Electronic / Computer Engineering / InformationSystems

• At least 3 years’ experience in Data Center Operations

• Possess excellent oral and written communication skills

• Good customer service aptitude, and strong work ethic.

• Work on 12-hour shifts to provide 24x7 operations support

• Basic knowledge of Windows Server 2003/2008/2012 operating system

• Basic knowledge of Unix and Linux operating system

• Basic knowledge of virtualization technologies (i.e. Vmware ESXi, Microsoft HyperV)

• Basic knowledge of network infrastructure

• Basic knowledge of ITSM tools for incident management and service request management

• Preferred certifications include ITIL v3 Foundation, Certified Data Centre Facilities Operations Management (CDFOM) and preferred knowledge in SS564 Singapore Standard for Green Data Centre

• Self-driven and able to work independently as well as in a team

Responsibilities:

Manage and maintain large-scale data center infrastructure and facilities for continuous 24x7 operations in rotating shifts.

Job Description:

• Support continuous operation of data center infrastructure with 24x7 monitoring.
• Act as Level 1 escalation point for operational incidents, responding within SLA.
• Document all requests in the internal Web Portal ticketing system.
• Ensure compliance with ITIL processes for incident, problem, and change management.
• Implement safety, security, and customer support policies effectively.
• Coordinate with contractors, vendors, and inspect completed work.
• Plan and execute preventive and reactive maintenance activities with minimal service disruption.
• Support internal and external audits and generate reports as needed.
• Perform other duties and projects as assigned by management.

Requirements:

• ITE Certificate or Diploma in Computing, Electrical, Mechanical Engineering, or related field.
• Minimum 1 year of relevant experience in 24x7 data center or facility operations.
• General knowledge of Mechanical & Electrical (M&E) and Network Critical Infrastructure.
• Detail-oriented team player capable of working under pressure in a fast-paced environment.
• Available for 24x7 standby and recall as needed.
• Rotating 12-hour shifts, including weekends and public holidays (3 days' work, 2 days off).

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Handle mailbox survey submissions, feedbacks, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category under SA, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices in SA

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/6288

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Descriptions

Design and Engineering management

• Act as the primary link between the construction team and external design consultants on all Architectural/ Fitout works.
• Act as the primary link between the project team and the client’s design team on all design related items.
• Provide clear direction as to approach, schedule and priorities to the external design consultants and manage their works to ensure deliverables are received in good time to facilitate construction.
• Engage with Project/Site Engineers and Construction management team to incorporate site constraints and preferred construction techniques/methods into the design
• Resolve design related queries
• Verify design and review deliverables for completeness and accuracy

Site operations coordination and monitoring

• Engage with Site Engineers and Construction Management team for design requirements; gather input and discuss technical requirements
• Provide technical guidance and guide team to execute design requirements
• Periodic inspection of works being carried out and check operations and execution for adherence with design drawings
• Participate / guide team to participate in weekly meetings with site team, provide information about engineering and design aspects and present progress on scheduled works

Compliance review and monitoring

• Review all designs for compliance with engineering principles and relevant design codes
• Review all drawings for adherence with CAD standards and Leighton’s operating procedures
• Guide team to file designs / drawings, maintain record of delivery and timesheets for development and delivery schedule
• Guide team to resolve instances of non-compliances

Job Requirements

• Civil Engineering Degree
• Total Work Experience: 8 years of experience preferably in buidling and Data Center industries.
• Knowledge of BIM requirement aspects of engineering and design
• Architectural Builders Works and Finishes experience
• Experiences in executing Design, Engineering, Architectual works on Data Center

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 3 year(s) of workin experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Perform Incident escalation (Ensure incidents are responded and attended to, else redirect to Ops Mgr. based on criticality, impact, and SLA).

Coordinate with various stakeholders to fix the technical issues on time to provide timely support to customers. Work with Team Lead/Ops Mgr. if required.

Provide Operation support during IRAS annual DR exercise.

• Supporting on the withdrawal of Account IDs.

• Supporting on the research of Software EOS/EOL.

• Handle mailbox survey submissions, feedbacks, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category under SA, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices in SA

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/6288

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Position Title: Sales Engineer (Data center)

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance

SPECIFIC RESPONSIBILITIES

• Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.
• Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.
• Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.
• Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.
• Establish budgetary forecasts and sales volume targets for the SEA DC market.
• Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.
• Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.
• Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.
• Analyze sales and market data to provide relevant information to senior management for decision making.
• Promote PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

TRAVEL

• This position requires travel up to 50%.

QUALIFICATIONS / REQUIREMENTS

• Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘LIM JUN SHENG Reg No: R22104301

Position Title: Sales Engineer (Data center)

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance

SPECIFIC RESPONSIBILITIES

• Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.
• Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.
• Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.
• Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.
• Establish budgetary forecasts and sales volume targets for the SEA DC market.
• Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.
• Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.
• Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.
• Analyze sales and market data to provide relevant information to senior management for decision making.
• Promote PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

TRAVEL

• This position requires travel up to 50%.

QUALIFICATIONS / REQUIREMENTS

• Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘SAMUEL SIAW Reg No: R24124745

Position Title: Sales Engineer (Data center)

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Salary range: SGD 4,500 to SGD 6,500 monthly, 13th month, SGD 250 transport allowance

SPECIFIC RESPONSIBILITIES

• Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.
• Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.
• Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.
• Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.
• Establish budgetary forecasts and sales volume targets for the SEA DC market.
• Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.
• Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.
• Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.
• Analyze sales and market data to provide relevant information to senior management for decision making.
• Promote PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

TRAVEL

• This position requires travel up to 50%.

QUALIFICATIONS / REQUIREMENTS

• Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

☘The Supreme HR Advisory Pte Ltd EA No: 14c7279

☘LIM JUN SHENG Reg No: R22104301

Customer Service Specialist (Call Centre)

Hours: 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays & PH

work location: tampines

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast- paced environment.

Job title：Senior Human Resource Executive

Responsibilities:

• Assist with various Human Resources functions: recruitment, payroll, performance reviews, training, legal compliance and employee engagement activities.
• Maintain good relationship with stakeholders and clients.
• Monitor overall HR strategies and support human capital development.
• Undertake additional tasks as assigned by the supervisor.

Requirement:

• Possess a minimum 3 years' experience in Human Resource.
• Minimum qualification of a Diploma.
• Proficiency in organization, time management, and scheduling.
• Competence in using Microsoft Office.
• Effective communication abilities.

Please submit your updated resume by using the APPLY NOW BUTTON / Email to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Job Title: Senior HR Executive

Location: Pasir Panjang | Nearby Pasir Panjang MRT

Employment Type: Full-time | 5 days work week | Permanent role

Job Description:

As a Senior HR Executive, you will play a pivotal role in shaping our HR strategy and supporting our organizational goals. You will be responsible for managing various HR functions, including recruitment, employee relations, performance management, and talent development.

This role requires a strategic thinker with excellent interpersonal skills and a deep understanding of HR best practices.

Key Responsibilities:

• Oversee the recruitment and selection process to attract top talent.
• Develop and implement HR policies and procedures in line with industry best practices.
• Manage employee relations issues, providing guidance and support to employees and management.
• Coordinate performance management processes, including goal setting, evaluations, and feedback.
• Lead initiatives for employee engagement, retention, and professional development.
• Conduct training sessions and workshops on HR-related topics.
• Analyze HR metrics and prepare reports to inform decision-making.
• Stay updated on labor laws and regulations to ensure compliance.

Qualifications:

• Min. Diploma in Human Resources, Business Administration, or a related field; a master’s degree is preferred.
• Minimum of 2 years of experience in HR
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A positive and inclusive workplace culture.

How to Apply:

If you are passionate about HR and ready to make an impact, we would love to hear from you! Please submit your resume and a cover letter to [email protected].

Panasonic

Enriching Lives Through

INNOVATION & TECHNOLOGY

Going beyond just providing good products, we at Panasonic are firmly entrenched in the brief of delivering ideas that will provide a profound impact on people’s lives around the world. At the forefront of this endeavor is ensuring that our ideas are allied with the relentless pursuit of reaching new heights of excellence when it comes to pushing the boundaries of innovation. This allows us to focus on enriching the present and enhancing the future for societies throughout the globe.

We invite enthusiastic and dedicated individuals to join us as:

Research Engineer
5G Advanced / 6G Standardization Researcher

Responsibilities:

· Conduct research for 5G-Advanced/6G (3GPP Release 20 and beyond) with focus on Layer 1/Layer 2 technologies, study related technical issues, and work on novel features or relevant techniques to create patents for inclusion into future 5G/6G standards.

· Be part of Panasonic delegation team to attend 3GPP standardization conferences, submit and discuss technical contributions with other meeting delegates.

· Work closely with Panasonic team in monitoring standard development progress and technology trend for exploring future research directions.

· Conduct simulations to support and/or evaluate research work, if applicable.

Requirements:

· Bachelor/Master/PhD degree in Electronics/Electrical/Computer Engineering or related discipline, with wireless communication background.

· Familiarity with cellular communication system such as LTE and/or 5G, and its system architecture, Physical (PHY), and/or Medium Access Control (MAC) layers, will be a plus.

· Strong analytical and problem-solving skills, with the ability to understand complex technical issues and propose effective solutions.

· Passion and deep interest in 5G/6G technologies, with a desire to be at the forefront of research and development in this field.

· Excellent written and verbal communication skills, with the ability to convey technical information clearly and concisely.

· 1 to 5 years of experience

Please send e-mail indicating both the job title and job area, with a complete resume and academic transcripts by 3 November 2024, giving full details of your background, experience, career objectives, current and expected salaries, contact number(s) together with a recent non-returnable photograph to:

PANASONIC R&D CENTER SINGAPORE

202 Bedok South Avenue 1 #02-11 Singapore 469332

E-mail: [email protected]

Website: https://research.sg.panasonic.com/

(We regret that only shortlisted candidates will be notified.)

Survey Experience Supervisor /Team Leader (Establishment)

• Salary: S$4,000
• Work duration: till Dec 2024 (Renewable depending on performance and project)
• Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week. **Usually Office hours due to targeted audience is Establishment
• Work location: Clarke Quay / Novena (work in office)
• Able to start work immediately or within 1 month notice period

Job Scope:

• Lead a team of Survey Experience Officers to achieve KPI
• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data for national statistical information
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Organize workflow and ensure that officers perform their duties and delegated tasks
• Set KPI for the officers in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Ensure that the given KPI for the team are being met based on the project timeline
• Monitor and provide project status report to manager

Job Requirements:

• Minimum Diploma or higher
• Minimum 2 years of relevant experience with proven record in supervisory role

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6947

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Company profile

Job Advertisement: Clinic Assistant

Position: Clinic Assistant
Location: Steve Seah Eye Centre, Camden Medical, Orchard Boulevard, Singapore
Employment Type: Full-Time
Salary: $2,200 - $2,400 per month, depending on experience
Application Deadline: 14 October 2024

About Us:
At Steve Seah Eye Centre, Camden Medical, we are dedicated to providing exceptional healthcare services and ensuring the well-being of our patients. Our team is committed to delivering compassionate and professional care, and we are looking for a motivated and skilled Clinic Assistant to join our dynamic team.

Role Overview:
The Clinic Assistant will support our healthcare professionals and ensure the smooth operation of the clinic. This role involves a variety of tasks, including patient interaction, administrative duties, eye tests and assistance with clinical procedures.

Key Responsibilities:
- Greet and assist patients upon arrival.
- Schedule and confirm patient appointments.
- Prepare and maintain patient records and documentation.
- Assist doctor with procedures and eye tests pre-consultation.
- Manage clinic inventory and ensure medical supplies are stocked.
- Perform routine administrative tasks, including phone calls and data entry.
- Ensure the clinic environment is clean, organized, and welcoming.
- Handle patient inquiries and provide information about clinic services.

Requirements:
- O Levels, Diploma; additional certification or training in healthcare is a plus.
- Previous experience in a medical or clinical setting is preferred but not required.
-Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to maintain confidentiality and handle sensitive information.
- Proficiency in basic computer applications (e.g., MS Office, Clinic Assist).
- Positive attitude and a team-oriented mindset.

- Preferbly bilingual for our chinese-speaking patients
- Only Singaporeans and Permanent Residents (PRs) may apply.

- Would prefer available for immediate start ASAP.

Working Hours:
Monday - Friday: 8:30 AM to 5:00 PM
Saturday: 8:30 AM to 12:00 PM (half day)
Sunday & Public Holidays: Off

How to Apply:
Interested candidates should submit their resume and a cover letter detailing their qualifications and interest in the position via WhatsApp text only to 9727 0140 (FOR FASTER RESPONSE) by 14 September 2024. Please do NOT call. Ensure to include “Clinic Assistant Application - [Your Name]” in your message.

A leading global Data Centre is looking for a proven Capacity and Resource Manager to join their team here in Singapore.

What You Will Be Doing

• Maintain an accurate inventory of all physical and virtual resources.
• Allocate resources to various projects and departments based on priority, availability, and business needs.
• Utilize data analytics to monitor and report on resource usage, identify trends, and forecast future capacity needs.
• Forecasting future resource and capacity needs based on business growth, new projects, and analysing customer trends and usage patterns.
• Generate regular reports on resource usage, capacity, and performance for senior management and stakeholders.
• Work closely with Investment, Business Operations, Sales, and Design teams to ensure resource and capacity needs are met across the organization.
• Develop and maintain processes and systems to accurately track, trend, and manage consumed and available capacity.
• Identify opportunities for process improvements and implement strategies to enhance resource utilization and capacity planning processes.

What we are looking for:

• Bachelor's Degree is a must.
• At least 10 years of experience in a similar capacity.
• Strong understanding of data centre operations, IT infrastructure, and cloud computing.
• Ability to analyse complex data sets to forecast future needs and identify optimization opportunities.
• Experience with project management methodologies to effectively plan and execute resource allocation and capacity planning activities.
• Strong problem-solving skills to address resource shortages and capacity issues promptly.
• Proficiency with resource management and capacity planning tools and software.
• Certifications in IT management, project management (e.g., PMP, PRINCE2), or data centre operations.
• Prior experience working with cloud computing, virtualization, and modern data centre technologies.

Apply now or reach out to me at [email protected] for a confidential discussion.

Unfortunately, only shortlisted candidates will be notified.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N

Salary: S$3500

Working Days: Monday - Friday

Working Hours: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

The role responsibilities:

• Reports directly to the Quality Service Experience Manager (QSM)

• Responsible in providing excellent service to all customers

• Handle mailbox enquiries and resolve customers issues via email communication and personalised calls

• Ensure accuracy of data collected from the customers

• Maintain and update the survey database with proper notes indicated in the system

• Responsible for distributing enquiries and follow ups to relevant teams, stakeholders and departments

• Fulfil the service level agreement by responding to all emails within 3 working days turnaound time and ensure prompt follow up on cases

• Provides daily email summary report to the QSM

• Escalate to the QSM on challenging issues or complaints received through mailbox channels

• Work closely with inbound/outbound Project Experience managers in developing quality service operational SOPs and processes

• Analyses service quality across the contact centre and provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence

• Using various data such as contact centre daily service level, customer satisfaction, surveys data accuracy and call/complaint logs to develop strategies and techniques which enhances the overall effectiveness of the contact centre operations

• Train and guide employees to create a culture of service excellence

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience providing training or audit

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Salary: S$3000

Working Days: Monday - Friday

Working Hours: 830am - 530pm

Location: Chinatown

Contract Period: Yearly renewable based on performance and business needs

Job Responsibilities:

• Attend to incoming hotline calls

• Conduct Household and Establishment interviews by phone

• Ensure that KPIs and service levels are met consistently

• Conduct data verification of completed survey cases to ensure accuracy and reliability of data

• Data entry and administrative work (eg: system entry)

• Ensure emails are attended and replied

• Status update report to supervisor

• Ensure highest level of customer experience

• Any other ad-hoc duties

Job Requirements:

• Singaporean
• 1 year and above of call centre/ sales/ customer service experience

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Salary: $3000 per month

Working days: 5 days per week

Work location: Clarke Quay / Novena

Contract duration: till December 2024 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Highlights:

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma
• Only Singaporeans might apply
• Prior working experience as Call Centre Agents handling HR professionals/manager
• Proficient in Microsoft Excel
• Travel in Singapore to do face-to-face survey
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Contract period: till end December 2024 (extendable)

Work location: Novena

Working hours: Mon - Fri (830am - 5pm)

Salary: $13.45 per hour

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• At least A level/diploma
• Able to commit immediately
• Good communication skills
• Candidate without tax experience are welcome to join as training will be provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Salary: $3000 per month

Working days: 5 days per week

Work location: Clarke Quay / Novena

Contract duration: till December 2024 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract duration: 6 months contract

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3800 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)