Perform Incident escalation (Ensure incidents are responded and attended to, else redirect to Ops Mgr. based on criticality, impact, and SLA).

Coordinate with various stakeholders to fix the technical issues on time to provide timely support to customers. Work with Team Lead/Ops Mgr. if required.

Provide Operation support during IRAS annual DR exercise.

• Supporting on the withdrawal of Account IDs.

• Supporting on the research of Software EOS/EOL.

Responsibilities

• Ensure the security of both physical and digital infrastructure
• Implement and maintain access control lists (ACL), audit security policies, and manage system user permissions to ensure optimal security.
• Ensure that the data center meets industry standards and regulatory requirements, such as GDPR and ISO 27001.
• Conduct risk assessments, identify vulnerabilities, and implement strategies to mitigate risks.
• Lead the response to security breaches or non-compliance issues.
• Regularly audit security measures and suggest improvements
• Work with other teams to support security upgrades and implementations.
• Continuously refine security processes and protocols.

Requirements

• 3+ years in data center operations, focusing on security and compliance.
• Proficiency in managing security for servers, storage, and network equipment.
• Hands-on experience with access control auditing (ACL auditing) and security policies.
• Familiarity with data center compliance standards (e.g., ISO 27001, SOC 2).
• Experience in incident management and resolution.
• Relevant security certifications such as CISSP, CISM, or CISA are preferred.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Xie Jiani (R1548854)

EnviroDynamics Solutions Pte Ltd

EA License No.: 12C6285

Responsibilities include monitoring and maintaining all building systems, mission-critical facilities equipment, and other equipment in raised floor environments. This covers mechanical, electrical, emergency generators, fire/life safety systems, and associated equipment.

Key tasks:

• Performing regular assessments of building system operations.
• Conducting tests and rounds, analyzing data to ensure equipment is functioning properly.
• Performing preventive maintenance on all building equipment.
• Working within building management programs for mission-critical facilities.
• Ensuring the efficient operation of all building systems, and more.

Requirements:

• Journeyman-level experience in operating or engineering mission-critical facilities, with expertise in infrastructure such as UPS, HVAC, generators, and fire/life safety systems.
• Strong hands-on skills in either electrical or mechanical work, along with competence in the other area (e.g., electrical expertise with mechanical competence or vice versa).
• A high commitment to customer service for both colleagues and clients.
• Ability to respond professionally and effectively, both verbally and in writing, to complex inquiries, complaints, and sensitive issues.
• Shift work

EA Licence No: 19C9807 | Registration ID: R22107906

• Handle mailbox survey submissions, feedbacks, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure accuracy in system triggers to ensure false alerts are promptly reviewed and addressed
• For Call audits category under SA, ensure business lines conform to audit criteria and participation
• Liaise with business lines and vendor for constant content applicability, comprehensiveness and accuracy
• Perform reporting to key stakeholders on critical matrices in SA

Job Requirements:

• Strong analytical skills and data comprehension expertise.
• Possess at least 3 to 5 years in call center experience.
• Attain Key Performance Indicators (KPI) set out i.e. >85% accuracy in SA triggers
• Strong fact finding skills to ensure correct content are present and necessary.
• Those with Call Center speech analytics background will be highly advantageous.
• Able to work in a fast-paced environment and commit to extra hours to meet deadlines.
• Possess high work ethics and acceptance to high compliance environment.
• Strong proficiency in Microsoft Office (Excel & Word) is required to ensure the deliverables in job functions.
• Contract: Yearly renewable
• Location: Clarke Quay/ Chinatown
• Work days: Monday - Friday
• Work Hours: 8.30am - 6pm

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/6288

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Customer Service Specialist (Call Centre)

Hours: 8.30am – 8.30pm, on 5-day work week with rotating shifts, Mondays to Sundays & PH

work location: tampines

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast- paced environment.

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Working in a call centre environment
• Attend to incoming customer enquiry via phone calls
• Handling card authorization services, fraud control monitoring, temporary credit increase requests
• Attend to general customer services hotline

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Corporate Call Centre

Working hours: Rotational shift, Mon – Sun

Working days: 4 weekdays 1 weekend

Shift Pattern:

1. 830am to 530pm/
2. 845am to 545pm/
3. 1030am to 7.30pm/
4. 1130am to 8.30pm

Location: Jurong / Changi (need to be comfortable with EITHER location)

Salary: $2,700 - $4,000

Duration: 6 months (renewable/convertible)

Job Scope:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries on general and transactional enquiries
• Communicating with customers through various channels.
• Acknowledging and resolving customer requests.
• Customer outreach to encourage the use of digital services.
• Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
• Collaborate with stakeholders to resolve all customer queries and requests.
• Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
• To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
• To adhere to professional standards of behavior & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Key Responsibilities:

• SOC Operations:Oversee daily SOC functions, ensuring prompt monitoring, detection, and response to security events.
  Manage incident response, including triage, investigation, and recovery.
  Improve SOC procedures and workflows for efficiency.
  
• Team Leadership:Guide and mentor security analysts, providing training and professional development.
  Manage shift schedules for 24/7 coverage.
  Conduct performance reviews and give feedback.
  
• Incident Management:Handle escalated security incidents, coordinating with internal and external stakeholders.
  Develop and update incident response playbooks and ensure team training.
  Collaborate with IT to resolve incidents.
  
• Threat Intelligence:Oversee threat intelligence collection and analysis to address emerging threats.
  Ensure SOC tools are current and effective.
  Adapt strategies to evolving threat landscapes.
  
• Security Tools Management:Ensure proper functioning of SOC tools and technologies.
  Implement and configure new security technologies.
  Review and improve security tool effectiveness.
  
• Compliance and Reporting:Ensure compliance with regulations and standards.
  Prepare reports on SOC performance and security trends for senior management.
  Maintain documentation related to SOC operations.
  
• Continuous Improvement:Drive SOC enhancements through automation and advanced analytics.
  Stay updated on industry trends and new technologies.
  Align SOC strategies with broader cybersecurity goals.
  
• Any other ad hoc duties as assigned by supervisor.

Qualifications:

• Education: Bachelor’s degree in Cybersecurity, IT, Computer Science, or related field.
  Relevant certifications (e.g., CISSP, CISM) are a plus.
  
• Experience in cybersecurity, with 3 years in a SOC leadership role.
  Experience in incident response and security operations management.
  
• Skills: Knowledge of cybersecurity frameworks and threat landscapes.
  Proficiency with security tools like SIEM and IDS/IPS.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Location: Yio Chua Kang/ Kovan (Must be open to both locations as will rotate between these 2 locations)

Duration: 6 Months Contract (Possibility of extension)

Working hours: 9am to 9pm or 9pm to 9am (12 hours shift; work 2 days then rest 2 days; Must be able to work Sat/Sun/PHs when roster)

Salary: $3500 to $4500 + shift allowance

• Working in a call centre environment
• Attend to incoming customer enquiry via phone calls
• Handling card authorization services, fraud control monitoring, temporary credit increase requests
• Attend to general customer services hotline

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Duties & Responsibilities:

• Coordinate and manage projects, including planning, scheduling, and resource allocation, to deliver telecommunication cabling projects in offices, data centers, and commercial buildings.
• Assist the project manager in overseeing and tracking project progress.
• Communicate with customers regarding design and scope of work.
• Meet client expectations and coordinate with other trade contractors on-site.
• Attend site meetings and provide regular updates on progress and issues to the project manager or clients.
• Prepare documentation upon project completion.

Requirements:

• Minimum GCE ‘O’ Level or equivalent.
• Committed, with a positive attitude, and willing to take on challenges and learn new things.
• Good communication skills.
• Basic knowledge of Excel and MS Word preferred.
• No experience required as on-the-job training will be provided.
• Fresh graduates are welcome.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders (via hotline). Document and record customer details

• Conduct outbound calls to follow up on issues/orders to ensure customer satisfaction

• Resolve customer queries as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Liaise with respective operations team for issues, follow-up and actions

Requirements:

• Have Call centre exp/ Customer Service/order processing exp preferred

• Provide high service levels to the respective customers and clients.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Working Location: East

Working Hours: Monday to Friday 8.30am – 5.30pm

Basic Salary: $2,390 per month

Work Period: Immediate till end October / November 2024 (subject to further extension based on performance)

Job Responsibilities:

• Manage incoming enquiries over the phone on government schemes.

Requirements:

• Only Singaporeans.

• GCE O Levels and above

• Training will be provided

• No prior experience is required.

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Benefits:

• Competitive Salary: Basic salary ranging from SGD $2,000 to $2,400 + OT pay ($100 - $200) + Variable Bonus.
• Structured Work Week: Enjoy a fixed 5.25-day work schedule with alternate Saturday half-days and Sundays off.
• Career Growth: Opportunities to enhance customer service and communication skills in a well-established department.
• Convenient Location: Work at a prime location at Ubi Road, Singapore.
• Comprehensive Support: On-the-job training and clear support from service advisors and management.

Job Description:

As a Call Centre Officer in the Aftersales Department, you will be responsible for handling customer phone calls, scheduling service appointments, and managing inbound emails related to vehicle servicing and repair requests. This role requires strong communication and organizational skills, as well as the ability to work in a fast-paced environment. You will be assisting service advisors and performing administrative tasks, ensuring excellent customer service.

Roles & Responsibilities:

• Handle incoming calls from customers and schedule service or repair appointments.
• Actively call customers to remind them of their service due dates and propose appointments.
• Assist service advisors with call center-related tasks and customer follow-up calls.
• Manage email inquiries from customers through the myAudiworld platform regarding service appointments.
• Perform follow-up calls related to recall or service campaigns.
• Execute general administrative duties as assigned.

Call Centre Agent

Working days: 5days (Mon-Fri)

Working hours: Rotate shift (9am-7pm/ 10am-8pm)

Working Locations: One Sim Lane (Aljunied) / Changi

Salary: $3000 - $3500

Responsibilities:

• • Handle inbound & outbound collection calls in a call centre environment.
• • Follow up on overdue accounts to ensure timely action is taken to achieve
• collection targets on behalf of clients from the financial institutions, telcom support service providers, healthcare & commercial portfolios.
• • To adopt collection best practices & apply relevant collections strategies to enhance effectiveness.
• • Arrange & negotiate payment with customers.
• • Perform administrative duties, enquiries & account monitoring.
• • Update & maintain the credit collection system.
• • Any other ad-hoc duties assigned.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Job Requirements:

• Min Nitec
• Have Call centre exp/ Customer Service or Have order processing exp

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Data Center Engineer
• Working Location: Boon Lay
• Working Hours: 5 days, Mon – Fri (Morning Shift 6 AM – 2 PM / Afternoon Shift 2 PM – 10 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform periodic walk-through, validation of equipment status, amber lights check, etc.
• Review work order requests in the queue and respond to semi-routine work orders by adhering to commitment times.
• Escalate and expedite orders to appropriate teams upon standard operating procedures.
• Rack and stack semi-routine customer equipment tickets.
• Support datacenter standard operating cross-connect work order requests.
• Support standard operating testing and standard operating installations of customer assets.
• Support standard operating procedures of layer 1 cross-connect certification testing.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma / Degree in IT/Computer Science, or related field.
• Minimum 1 year of IT experience or equivalent.
• Prior working experience in a Data Center, Network or Server environment would be an added advantage.
• Must be comfortable with shift rotation.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66104 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our esteemed client, an established MNC, is searching for a Call Center Officer:

Job Responsibilities

• Monitor the service quality to ensure customer / experience / service quality meet the standard.
• Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
• Review and enhance processes and procedures to ensure efficiency of the operation.
• Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
• Make outgoing calls to customers.
• Resolve complicated / escalated issues.
• Handling time for Customer care Centre
• Ability to work under pressure and manage customers' expectations.

Job Requirements:

• Min 1 year of relevant working experience.
• Teamwork, independent, excellent verbal and written communication skills, problem solving skills, good interpersonal skills.

Additional Information:

• Salary: Up to SGD 2,500 + Bonus
• Working Location: East

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Call Centre Agent

Working days: 5days (Mon-Fri)

Working hours: Rotate shift (9am-7pm/ 10am-8pm)

Working Locations: One Sim Lane (Aljunied) / Changi

Salary: $3000 - $3500

Responsibilities:

• Handle inbound & outbound collection calls in a call centre environment.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the financial institutions, telcom support service providers, healthcare & commercial portfolios.

• To adopt collection best practices & apply relevant collections strategies to enhance effectiveness.

• Arrange & negotiate payment with customers.

• Perform administrative duties, enquiries & account monitoring.

• Update & maintain the credit collection system.

• Any other ad-hoc duties assigned.


Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Call Centre Agent

Working days: 5days (Mon-Fri)

Working hours: Rotate shift (9am-7pm/ 10am-8pm)

Working Locations: One Sim Lane (Aljunied) / Changi

Salary: $3000 - $3500

Responsibilities:

• Handle inbound & outbound collection calls in a call centre environment.

• Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the financial institutions, telcom support service providers, healthcare & commercial portfolios.

• To adopt collection best practices & apply relevant collections strategies to enhance effectiveness.

• Arrange & negotiate payment with customers.

• Perform administrative duties, enquiries & account monitoring.

• Update & maintain the credit collection system.

• Any other ad-hoc duties assigned.


Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Building Services Manager to be part of their Facilities Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Facility Maintenance Engineer:

• Engineering Oversight: Manage the maintenance and operations of critical equipment and building services. Conduct regular site reviews to identify opportunities for cost reduction, productivity improvement, and the adoption of best practices in engineering and sustainability.
• Process Optimization: Act as a Subject Matter Expert to refine processes, tools, and documentation. Ensure compliance with critical environment management (CEM) standards, maintain preventive maintenance programs, and oversee service contracts and contractor performance.
• Safety and Risk Management: Champion safety procedures, including crisis management, business continuity, and emergency protocols. Lead risk management and mitigation initiatives in collaboration with site teams and vendors.
• Strategic Planning and Reporting: Ensure all risk mitigation plans are aligned with client policies and procedures. Monitor and evaluate all critical environment equipment to ensure optimal performance. Participate in asset lifecycle planning and implement improvement projects.

Requirements:

• Relevant certifications (e.g. Data Centre Foundation Certificate (DCFC))
• 4 - 6 years relevant experience with exposure in Data Centre

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Answering customer inquiries, resolving issues, and providing information about products or services.
• Diagnosing and troubleshooting customer issues, often requiring knowledge of the company's products or services.
• Accurately recording customer interactions and transactions in the company's database.
• Contacting customers to ensure that their issues have been resolved or to provide additional information.
• Meeting performance targets such as call handling time, customer satisfaction scores, and sales quotas.
• Working with colleagues and supervisors to address complex issues, share information, and improve processes.
• Managing challenging or upset customers with professionalism and empathy.

Requirements

• Availability to work various shifts, including evenings, weekends, and holidays, depending on the call center’s operating hours.
• Understanding and adherence to company policies, procedures, and data protection regulations.
• Familiarity with technical concepts and the ability to troubleshoot technical issues.
  

Please send in your latest resume to [email protected] or contact Tammy Yap at +65 64160542

*Only shortlisted candidates will be notified*

Tammy Yap Yong Qi (R24121217) | Employment Agency Licence No:04C3537

Job Description

• Industry/ Organization Type: Telecommunication Services
• Position Title: Facilities Technician (Data Center)
• Working Location: New Tech Park & Techlink
• Working Hours: Rotating 8-hour shifts
• Salary Package: Basic Salary + Shift Allowance ($300) + Variable Bonus + Medical & Flexi Benefits
• Duration: Permanent

Key Responsibilities

• Maintain and service building facilities, including electrical and mechanical systems.
• Perform minor repairs and improvements to buildings and equipment.
• Conduct routine preventive maintenance on building systems and infrastructure.
• Manage and oversee contractors and vendors to ensure cost-effective, quality repairs and maintenance.
• Provide engineering support during weekends, public holidays, or extended hours when necessary.
• To standby 24 hours on duty roster (will provide additional standby allowance).

APPLY NOW!!!

• Minimum ITE Certificate/Diploma in Mechanical/ Electrical Engineering, Facilities Management or related fields.
• With hands-on skill set in mechanical (ACMV) and electrical systems, with proficiency in maintenance, troubleshooting, and repair.
• Prior work in critical environments like Data Centres, Cleanrooms, or Semiconductor plants is an added advantage.
• Effective communication skills and ability to work as part of a team.
• Competent in using Microsoft Excel and Word.
• Good understanding of facility M&E (Mechanical & Electrical) systems.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64875 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Call Centre Agent

Salary: $3000 - $3500

Working Days: 5 Days (Mon-Fri)

Working Hours: Rotate shift (9am-7pm/ 10am-8pm)

Working Locations: One Sim Lane (Aljunied) / Changi

Responsibilities:

• Handle inbound & outbound collection calls in a call centre environment.
• Follow up on overdue accounts to ensure timely action is taken to achieve
• collection targets on behalf of clients from the financial institutions, telcom
• support service providers, healthcare & commercial portfolios.
• To adopt collection best practices & apply relevant collections strategies to
• enhance effectiveness.
• Arrange & negotiate payment with customers.
• Perform administrative duties, enquiries & account monitoring.
• Update & maintain the credit collection system.
• Any other ad-hoc duties assigned.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279