Summary

Guest Services Officer focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel.

Job Responsibilities

· Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge

· Assist guests with check-in and check-out, and other cashiering duties

· Register guests and assigns rooms according to their reservation confirmation

· Work towards maximising room revenue by upselling higher room categories to guests whenever possible

· Maintain the privacy of all guests by ensuring their details are kept strictly confidential

· Understand all room types and work with Housekeeping to manage room status effectively

· Adhere to proper credit matters and cash handling policies and procedures

· Understand the usage of internal communication logs to communicate effectively with other colleagues

· Assist to perform Executive Lounge and Concierge duties whenever required

· Provide warm welcome and fond farewell in accordance to hotel standards and SOPs

· Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions

· Be familiar with hotel products and services and recommend to guests accordingly

· Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby

· Maintain complete knowledge of all hotel products and services

· Maintain the cleanliness and neatness of the Front Office areas

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel

· Attend all briefings, meetings and trainings as assigned by management

· Perform other reasonable duties as assigned by the management

Qualifications / Experience

· Secondary / High school education

· Good reading and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· No experience is required, training will be provided

· Good communication and customer contact skills

· Service oriented with an eye for details

· Ability to work effectively and contribute in a team

· Self-motivated and energetic

· Must be well-presented and professionally groomed at all times

Job Responsibilities

1. Building and Maintenance

• Support the Manager in the execution of preventive and corrective maintenance to ensure that the facilities at CDAC Headquarters and Centres are maintained to high standards.
• Assist in ensuring timely troubleshooting, service, and maintenance operations across all sites.
• Respond promptly to service requests and carry out maintenance tasks related to building and mechanical/electrical (M&E) services at CDAC locations.
• Conduct regular inspections of premises to assess the need for repairs or renovations.
• Assist to plan and oversee the installation of M&E services, as well as building refurbishments.
• Monitor utilities consumption and implement measures to optimise cost efficiency.

2. Contract, Project, and Budget Management

• Assist to prepare tender specifications for building works.
• Assist to administer maintenance budgets, performing cost analysis and forecasting to ensure efficient resource allocation.
• Assist to manage contracts with service providers for services such as landscaping, security, cleaning, electrical systems, and air-conditioning maintenance.
• Coordinate with suppliers and service providers to ensure maintenance work adheres to contractual and procedural standards, including compliance with Standard Operating Procedures (SOPs).
• Maintain basic technical knowledge of M&E systems, including fire protection, audio-visual (AV), and air-conditioning, mechanical ventilation (ACMV) systems.

3. Compliance Monitoring

• Assist the Manager in ensuring that facilities meet government regulations, including health and safety, security, and energy efficiency standards. This includes adherence to Workplace Safety and Health (WSH) policies and Environmental Management Systems (EMS).

Requirements

• Minimum Diploma in Building Services, Engineering, or a related field.
• At least 2 years of experience in building facilities maintenance and project management, particularly in Additions & Alterations (A&A) works.
• Basic technical expertise in building maintenance.
• Ability to read construction and M&E drawings is a must.
• Strong independent work ethic with a focus on planning, execution, and delivering results.
• Excellent analytical, problem-solving, communication, and interpersonal skills.

Main Duties and Responsibilities:

1. Handles account (payables and receivables including account filing).

2. Prepares quotations, progress claims and issue invoices to Clients.

3. Keeps proper and complete records of projects.

4. Liaises with Sub-Contractors, Suppliers, Site Supervisors and workers if necessary.

5. Handles BCA Licenses such as applications, upgrading and renewals.

6. Processes work pass applications, renewals and cancellation.

7. Prepares employees and foreign workers’ payslips including annual submission of income to IRAS via AIS.

8. Maintains employees’ records for both local employees and foreign workers.

9. Attends phone calls, emails, etc.

Job Requirements:

Bachelor’s Degree or equivalent

Proficient in MS Word and Excel

Basic knowledge in AutoCAD is an advantage

With strong interpersonal skills, good in verbal and written communications.

Knowledgeable in dealing with contractors, suppliers and site supervisors.

Able to work independently.

At least 7-8 years of experience in Construction industry.

We are seeking an entrepreneurial and passionate individual to join us for the role of Sales of Marketing Manager.

In this role, you will actively assist in the planning and execution of high-quality corporate projects which include executive meetings, company events, virtual events, roadshows, product launches and more. A senior role may be considered for applicants with the right experience.

Responsibilities

· Key liaison between client, event managers, designers and other 3rd party vendors leading up to the event ensuring that both client and event requirements are met

· Follow up on the concepts and proposals approved by clients and put them into reality

· Generate innovative & unique ideas to drive clients’ overall marketing goals and engagement strategies.

· Responsible for leading and/or supporting the planning and execution of multiple events globally

· Provide technical support across various virtual event platforms, including Zoom, MS Teams, WebEx, etc.

· Responsible for fiscal success of project, including budgeting, time tracking, and reconciliation.

· Required to work closely with the members of the team to collectively produce a successful event

· To handle multiple projects from entry level to mega huge events

Possess knowledge or qualities of the following:

· Knowledge in virtual events execution is preferred.

· Creative-minded with meticulous eye for detail.

· Organized, hands-on, enjoys coordination and execution.

· Strong event production, project management and decision-making skills.

· Ability to multi-task, prioritize and meet tight deadlines. To take responsibility over workloads

· An Enthusiastic team player who is able to collaborate with colleagues to deliver industry-leading client service

· Be a quick learner and have a passion for the events industry

ACS (International) Background

ACS (International) Singapore is part of the prestigious ACS family of schools whose proud legacy reaches back to 1886. Opening our doors in 2005, ACS (International) is a secondary school (12 – 18 years old) that serves both Singaporean and international students, with a diverse mix of 30 nationalities. Academic outcomes are a critical area of performance for the school, in conjunction with strong holistic development of students. The school offers the IGCSE programme with approximately 180 students graduating each year with over 50% of all grades being A or A*. The school offers the IB Diploma programme with approximately 180 students graduating with an average IB score of 36, including perfect scores of 45. Graduates attend universities across the globe, including Oxbridge and Ivy league universities.

ACS (International) is an Accredited Member of the Council for International Schools.

ACS (International) is looking for an Accounts Officer who is incredibly organized and have a keen eye for details. We believe that being able to multitask and highly motivated is paramount to the role. Therefore, we are looking to appoint an individual who is a team player, enthusiastic and flexible.

The start date is by arrangement.

We are looking for someone who:

- is a qualified individual with at least GCE ‘A’ Level or a Diploma in Accounting with 3 to 5 years of relevant experience;

- has excellent verbal communications and listening skills to interact with various stake holders;

- is able to deal with emergencies in a timely and effective manner;

- can work well in a team and individually;

- possess professional personal presentation and high stress tolerance;

- can prioritize responsibilities in a fast-paced work environment;

- is willing to be flexible and undertake further training / development opportunities;

- respects that the school is founded on and adheres to Christian (Methodist) values;

Benefits:

- a professionally stimulating environment, working alongside motivated colleagues from around the world;

- continuing professional development;

- competitive salary package.

- Applications to [email protected] must be accompanied by a covering letter, a C.V., a completed application form and names (including contact details and email addresses) of two referees (with at least one of them is/was your reporting officer).

- Full details including an application form are available on our school website: www.acsinternational.edu.sg

- Shortlisted candidates will be contacted by email for further details and to schedule an interview.

ACS (International) is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safe recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed. Appointment is subject to a background check and/or criminal/police or equivalent background checks for all other countries inhabited (irrespective of whether you worked in those countries).

First Fun is a dynamic mobile game development company dedicated to creating innovative and engaging gaming experiences. We are looking for a motivated Management Trainee with a background in legal or finance to join our team and assist our COO in various operational tasks.

Key Responsibilities:

• Support the COO: Assist the Chief Operating Officer in daily operations, including project management, strategic planning, and business development initiatives.
• Data Management: Maintain organized records of legal and financial documents. Ensure compliance with industry regulations and company policies.
• Collaboration: Work closely with cross-functional teams, including game development, marketing, and HR, to gather necessary information and support various projects.
• Market Research: Conduct market analysis to identify trends, opportunities, and potential risks in the gaming industry.
• Administrative Support: Provide general administrative support, including scheduling meetings, preparing presentations, and managing communications.
• Project Management: Support the planning and execution of various projects by coordinating schedules, tracking progress, and ensuring that deliverables meet deadlines and quality standards. Collaborate with team members to allocate resources effectively and report on project status.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, Law, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Detail-oriented with strong organizational skills.
• Familiarity with project management principles, either through coursework, internships, or extracurricular activities. Knowledge of tools like Trello, Asana, or Lark is a plus.
• Ability to work collaboratively in a fast-paced environment.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

What We Offer:

• Opportunity to work in a creative and innovative environment.
• Mentorship from experienced professionals in the gaming industry.
• Competitive salary and benefits package.
• Career growth opportunities within the company.

Responsibilities/Duties:

• Assists in all HR functions and administrative matters
• Sourcing/registering training courses/quotations
• Keep staff and workers’ training records up to date
• Handle workers' payroll calculation and workers' employment life cycle
• Renew work pass in time before expiry
• Verifying leave records before final approval
• Assist to organise team bonding activities for staff welfare
• Ad-hoc assignments from time to time

Job Specifications/Requirements:

• Diploma/Degree in Business Management or any equivalent professional Human Resources qualifications
• Team player and possess good communication skills
• Willing to go the extra mile if required to complete tasks
• Able to meet timeline during payroll period

If you are THE ONE, do send in your application with your resume.

We regret to inform only shortlisted candidates will be notified.

Job Objectives/Job Summary:

As a WSH Officer, he/ she is responsible in preventing and eliminating injury and illness to employees and assisting Company to comply fully with relevant and latest Workplace, Safety, Health, and Environmental regulations. He/she has to inspect workplaces, and minimize or eliminate hazards, such as incorrect working methods, and materials.

Responsibilities/Duties:

• To inspect and evaluate the environment, equipment and processes in working areas to ensure compliance with government safety regulations and industry standards;
• To protect employees, customers and the environment;
• To recommend changes to protect workers, and educate employees on how to prevent health problems through the use of safety training programs;
• To identify potentially hazardous materials;
• To investigate accidents to identify their causes and find ways to prevent them in the future;
• To ensure that monthly inspection of Fire Extinguishers, Exit Lights and Emergency Lighting, are carried out;
• To formulate and administer comprehensive Risk Management and review safe work procedure;
• To prepare and update Safety and Health Management System;
• To implement training programs and safety promotion plan to ensure safety awareness that the operations are safe and in compliance with statutory regulations and international standards/practices;
• To assist in the evaluation and recommendation of related workplace health issues;
• Able to lead and manage safety inspections and audits; and provide advisory roles for internal audit team;
• Able to lead and manage emergency situation (e.g. Fire, Explosion, Power Failure and Gas Leakage);
• To ensure compliance to Fire Safety Act and Regulations;
• Responsible for emergency response, incident investigation and safety training program;
• To conduct periodic Environmental, Health and Safety audit on site
• To prepare and review all Risk Assessment;
• To prepare Health, Safety and Environmental reports and statutory reports in the required formats;
• Ad-hoc duties.

Job Specifications/Requirements:

• Diploma/Bachelor’s degree in occupational health, safety, engineering or equivalent.
• A qualified safety practitioner who is MOM registered WSH Officer and/or qualified Fire Safety Manager
• NEA registered Environmental Control Officer (ECO)
• Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001)
• Minimum 5 years local working experience
• Familiar with regulatory requirements related to workplace safety and health, and all other aspects of safety;
• Ability to exercise initiative, manage pressure, multitask and work independently in a fast-paced environment is a must
• Excellent people management skills and good interpersonal skills

We need to hire an administration officer to support our business operations and management in terms of office operations, office supplies,data entry and general well-being of the company.

This person will be reporting directly to the Manager of the company.

Job Purpose

To provide Human Resource and administration support to the Human Resource Department and provide quality customer service to both internal and external clients.

Job Responsibilities

Recruitment

• Assist in recruitment: job postings, pre-screening, phone interviews, shortlisting, coordinating interviews, document verification, interview prep, reference checks, pre-employment medicals, rejection emails.
• Prepare new hire onboarding packs, book induction rooms, send evaluations.
• Arrange, coordinate, and send invites for new hire induction.
• Assist in recruitment strategies like career fairs.
• Update daily hiring and vacancy tracking reports.
• Track and update new hire evaluations monthly.
• Manage voluntary and involuntary terminations, updating monthly reports.

Training

• Manage and update training records.
• Coordinate in-house training: room bookings, attendance sheets.
• Handle training administration: documentation, communication, course applications, liaising with providers, training grants, evaluations.
• Collect data, prepare training evaluation reports for management.
• Support assigned projects: email follow-ups, venue setup, program coordination.
• Track and update the training budget.
• Conduct training as needed.

Admin

• Assist in employee engagement and wellbeing programs.
• Update and submit reports as needed.
• Prepare PowerPoint slides for reporting.
• Take minutes when necessary.
• Assist in performance management reviews.
• Track contract renewals and performance appraisals.
• Support corporate governance, audits, compliance, and documentation.
• Generate and track attendance sheets for meetings.
• Support employee welfare: baby hampers, wreaths, etc.
• Handle HR department purchases/requisitions.
• Provide administrative support to the HR Manager/Directors.
• Participate in meetings, committees, and projects as needed.
• Perform other assigned duties.
• Report to and provide feedback to the HR Manager.
• Actively participate in fundraising and other Boys’ Town commitments.
• Collaborate with staff, departments, and components of Boys’ Town.
• Perform additional duties assigned by the Executive Director or representative.

Requirements

• Minimum Diploma in Human Resource Management or equivalent.
• Preferably 1 year of relevant working experience*
• Good understanding of the Employment Act.
• Excellent organizational skills and attention to detail
• Proficient in record keeping (filing/documentation).
• Strong follow-up skills characterized by timeliness, persistence, organization, clear communication, attention to detail, proactiveness, and accountability.
• Good interpersonal and communication skills.
• Initiative and ability to work well in a team.
• Customer service oriented.
• Ability to work quickly and handle pressure effectively.
• Proficient in MS Office (Outlook, Excel, Word, PowerPoint); knowledge in HRMS is a plus.

*Candidates with more years of relevant experience may be considered for the role of Senior HR Officer or HR Executive if deemed appropriate and suitable for the role.

Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Managing Day-to-Day Room Service Operations

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Ensures property policies are administered fairly and consistently.

• Communicates areas in need of attention to staff and follows up to ensure follow through.

• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Leading Room Service Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Ensures and maintains the productivity level of employees.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Celebrates successes and publicly recognizes the contributions of team members.

• Communicates performance expectations in accordance with job descriptions for each position.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Observes service behaviors of employees and provides feedback to individuals.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Strives to improve service performance.

• Supervises service behaviors of employees and provides feedback to individuals.

Room Service Financial and Budgeting Goals

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Empowers employees to provide excellent customer service.

• Interacts with guests to obtain feedback on product quality and service levels

• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.

• Sets a positive example for guest relations.

• Handles guest problems and complaints.

• Participates in the employee performance appraisal process, providing feedback as needed.

Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.

• Trains staff and monitors adherence to all cash handling and credit policies and procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Recognizes good quality products and presentations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Assists in leading the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service, and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Delivers products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CORE WORK ACTIVITIES

Developing and Executing Food and Beverage Strategy and Goals

• Works with direct reports to develop and implement promotions, food and wine pairings, menu items and presentations.
• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans.

Leading Food and Beverage Teams

• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Works with direct reports to review business in house and potential business in surrounding area and troubleshoot potential challenges/conflicts.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings and staff meetings).
• Reviews staffing levels to ensure that guest service and operational needs are met.
• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Provides feedback to employees based on observation of service behaviors.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Communicates critical information gained from pre- and post-convention meetings to areas of responsibility.
• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Maximizing Food and Beverage Revenue

• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.
• Encourages calculated risk-taking to generate incremental revenue and deliver Savvy Service.

Ensuring Exceptional Customer Service

• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Strives to improve service performance.

Managing and Conducting Human Resource Activities

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
• Communicates and executes departmental and property emergency procedures.
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
• Ensures new hires participate in the department’s orientation program and receive the appropriate new hire training to successfully perform their job.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on-going training to understand guest expectations.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Respond to any questions from guests and follow up with Japanese speaking guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.

Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global
team, and become the best version of you.

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area; or
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years of experience as Executive Pastry Chef / Pastry Chef in the hotel industry.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.
• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serves as a role model to demonstrate appropriate behaviors.
• Ensures and maintains the productivity level of employees.
• Supervises pastry preparation shift operations.
• Communicates performance expectations in accordance with job descriptions for each position.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.
• Leads shifts while personally preparing food items and executing requests based on required specifications.
• Represents the property in media events as needed.
• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.
• Follows proper handling and right temperature of all food products.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Ensures employees maintain required food handling and sanitation certifications.
• Ensures compliance with all applicable laws and regulations regulations.
• Assists the Executive Chef with menu development associated with pastry.
• Operates and maintains all department equipment and reports malfunctions.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Responds to and handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.
• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.
• Supports procedures for food and beverage portion and waste controls.
• Purchases appropriate supplies and manage inventories according to budget.
• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
• Ensures property policies are administered fairly and consistently.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Uses all available on the job training tools for employees.
• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We looking for company general manager is expected to improve efficiency and increase profits while managing the overoll operations of a company or division.

General manager duties include managing staff, overseeing the budget, employing marketing strategies and many other facts of the business,

General managers are responsibile for helping employees be effective in their own roles, grow in their positions and develop their skills.

They conduct individual coaching sessions and group tranning on topics related to performance and development.

In addition, they evaluate employees on a regular basis.

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

Our Reservations team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalled service and experiences to our guests.

Your responsibilities include:

• First point of contact for guests; Greet guests promptly as they arrive at the restaurant
• Manage reservations through phone calls, emails, and other forms of communications
• Assist the Managers with seat plan arrangements for each service
• Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable
• Address guests by name, recognize any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalized guests experience
• Must keep up-to-date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Performance Management Policies, Processes and Procedures: Design, review and implement performance management policies, processes, and procedures to ensure fair, objective and consistent PM practices.
• Annual Performance Management Coordination and Reporting: Plan, coordinate and implement the University's annual performance management exercises and operations.
• Organisational Performance Management Reviews and Calibration: Collaborate with relevant stakeholders such as HR Business Partners, HR policy owners to implement calibration and organizational performance reviews.
• Performance Management Platform and System Management: Work with relevant stakeholders such as system owners, HR users to oversee related performance management system design, requirements gathering, workflow redesign etc.
• Consultancy and Guidance: Provide internal consultancy services and guidance to stakeholders on matters concerning performance management and performance improvement. This includes putting together organizational-level reports on key performance management outcomes, trend analysis etc. to update stakeholders such as senior management, Heads of Departments etc.

• Degree in Human Resources Management or equivalent with at least 5 years of relevant Performance Management experience.
• Expertise in Performance Management: Deep understanding of performance management principles, methodologies, and best practices.
• Project Management: Proficiency in planning, coordinating, and executing performance management projects and initiatives.
• Consultancy and Advisory Skills: Capability to provide guidance and consultancy services to stakeholders on performance-related matters.
• Communication Skills: Strong verbal and written communication skills to convey performance management concepts effectively.
• Analytical Skills: Aptitude for monitoring, tracking, and analyzing performance data to identify trends and areas for improvement.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
• Build and maintain strong relationships with customers,vendors to understand their preferences, requirements, and feedback
• Communicate effectively and professionally with customers, vendors, and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

Requirements

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• Good organizational and time management skills
• Attention to detail and a commitment to providing high-quality service
• Flexibility to adapt to changing customer needs and work schedules

The C&S Resident Technical Officer (RTO) shall be part of the site supervisory team in providing supervision, inspections and Quality Assurance of the New Canopy Shelter to Existing Bus Gates (C&S and Architectural) works for the project. Applicants should possess the following minimum requirements:

1. Minimum five (5) years of C&S engineering experience in supervising C&S works preferably in hospital, commercial or aviation construction industry, with construction value of the projects in excess of S$1 million;
2. Minimum a Diploma in C&S;
3. Certified RTO Accredited by IES/ACES;
4. Attended the Building Construction Supervisors Safety Course;
5. Experience in the supervision of structural steel construction;
6. Experience with Structural Retrofitting or Strengthening nature of work;
7. Experience in the supervision of reinforced concrete construction and prefabrication works;
8. Experience in architectural finishing/building works;
9. Past experience with projects located within Changi and Seletar Airport will be advantageous; and
10. Good team player with ability to work independently and multi-task;

Scope:

- Conduct initial interview with interviewee as per due diligence guideline.

- Verification of application with reliable supporting document and apply risk control.

- Monitor and keep track of all recovery transaction online and in hardcopies.

- Provide report and clerical services to manager, as and when requested.

- Responsible in Detecting, Reporting and Preventing of Money Laundering & Financing of Terrorism.

Requirement:

- Finance and Office Prior Experience.

- Able to commit in working on Saturday/Sunday/PH.

- Working hours 11am to 8pm with meal break.

- Knowledge in Computer Literacy including Cloud Computing.

- Preferred Multi Language Proficiency, communicate proficiently in three or more languages.

Tenure Track faculty position in Computer Science

The School of Computing and Information Systems (SCIS) at the Singapore Management University (SMU) has one tenure track faculty position, Associate Professor, in the discipline of Computer Science & Engineering.

We strategically hire to build critical mass and innovative capability in our core research areas and integrative research domains. In particular, we are looking to significantly expand our faculty expertise in Cognitive Computing, Computational Neuroscience, AI Privacy and Security, Multimedia (3D Computer Vision/Graphics, Virtual/Augmented Reality, Metaverse), Human and Social Aspects of Software Engineering, Sustainable/Green Computing, Post-Quantum Cryptographic Techniques and Applications.

OUR CORE RESEARCH AREAS

· Artificial Intelligence & Data Science

o Data Management & Mining, including databases; data mining; natural language processing; data visualisation and analytics; recommender systems; social sensing and activation.

o Decision Making & Optimization, including large-scale optimization and meta-heuristics; economic paradigms (game theory, mechanism design, electronic markets); agent modeling and simulation; agent planning, scheduling and decision support; agent learning and adaptation; reinforcement learning and inverse reinforcement learning.

o Machine Learning & Intelligence, including machine learning and adaptation; deep learning; computer vision; machine intelligence; explainable AI; cognitive/brain-inspired computing; human-centric AI; intelligent assistants; intelligence augmentation; human-in-the-loop AI.

· Human-Machine Collaborative Systems

o Pervasive Sensing & Systems, including sensing & sensor information processing; IoT and embedded systems; robotics systems; mobile and pervasive systems; context-aware and edge computing platform; embedded AI; cognition understanding.

o Multimedia Systems, including generative media; social media; multimedia search; computer graphics; augmented reality; virtual reality.

o Human-Computer Interaction, including accessibility; human-AI interaction; human-robot interaction; information visualization; collaboration systems; wearable computing.

· Information Systems & Technology

o Software Engineering, including AI for SE; SE for AI; software analytics; formal methods; software testing; software maintenance & evolution; human-aspects in SE; engineering IoT, Cyber-Physical Systems & drones; sustainable SE.

o Cybersecurity, including decentralised/distributed trusted systems; biometrics; computer forensics; data, media content and related applications security and privacy; software and system security; information security and usability; information security economics and risk analysis, modeling & metrics.

o Information Systems Management, including economics of IT and management science; empirical methods, econometrics, and policy analytics; sharing economy and IT platforms; digitalisation and process transformation; fintech; marketing and healthcare IT; information security, technology innovation and IT impacts; interdisciplinary studies across the core areas.

OUR INTEGRATIVE RESEARCH DOMAINS

• Computing Practice & Education
• Urban Systems & Operations
• Active Citizenry & Communities
• Safety & Security

While we encourage and nurture applied research addressing real-world problems, we simultaneously cultivate and value big ideas, and research that is intellectually deep and thought provoking. Our faculty target their academic output primarily in the most-selective, academically prestigious venues. We want our faculty striving to create research outputs that advance thinking and scholarship in the core research areas, and also seeking real-world impact in the integrative research domains in “the world of business”.

We offer extremely attractive salary and benefits that are usually superior to international competitive benchmarks.

ABOUT THE SMU SCHOOL OF COMPUTING AND INFORMATION SYSTEMS

A premier university in Asia, the Singapore Management University (SMU) is internationally recognised for its world-class research and distinguished teaching. Established in 2000, SMU’s mission is to generate leading-edge research with global impact and produce broad-based, creative and entrepreneurial leaders for the knowledge-based economy. SMU education is known for its highly interactive, collaborative and project-based approach to learning, and for its technologically enabled pedagogy of seminar-style teaching in small class sizes.

The School of Computing and Information Systems (SCIS) offers an exceptionally supportive and inspirational environment for academic scholarship and research, applied R&D projects, and innovative education initiatives. We currently have around 55 tenure-track faculty members working across research areas in computer science & engineering, and information systems management. They are complemented by over 35 practice/education faculty members and lecturers who focus on teaching, translation and pedagogical research.

Our Research. We are passionate about our research. We aim for excellence both in fundamental contribution to academic knowledge, as well as in creating technology with practical impact. Real-world industry sectors provide SCIS with a testbed and laboratory for experimentation, as well as a fertile breeding ground for new ideas. Our faculty and students apply their research results to solve real problems in a variety of industry settings and to create IT applications and systems. At the same time, our faculty actively publish in top-quality Computer Science and Management Science conferences and journals. On our faculty are several world-class scholars and rising stars in their respective disciplines.

We are committed to supporting the development of our faculty. Besides start-up support and career mentoring for junior faculty, their Ph.D. students are funded by the school rather than paid from their research grants. SCIS faculty members are encouraged to collaborate on innovative research projects and also on integrative and interdisciplinary projects. SMU as well as Singapore government agencies, such as the National Research Foundation, provide generous support for high-quality research proposals.

A noteworthy example of our funded research is the Center for Research on Intelligent Software Engineering which conducts applied and fundamental research in the intersection of software engineering, artificial intelligence and cybersecurity. In the area of Cybersecurity, SCIS has a Centre on Security, Mobile Applications and Cryptography that conducts research into mobile device, cloud, and platform security.

Our Education. SCIS has more than 100 students enrolled in the Ph.D. in Information Systems and Ph.D. in Computer Science programmes. Ph.D. students can specialized in any of our computer science research areas, or in the Information Systems & Management research area.

Our Doctor of Engineering (EngD) programme, a Professional Doctoral Degree, aims to train students to become IT leaders with deep technical expertise for innovating, designing and managing complex IT systems.

SCIS also offers Master of IT in Business, a professionally oriented coursework programme, which has more than 400 active students. The programme supports a Financial Technology & Analytics track focusing on FinTech and the integration of Technology & Operations in Banking, an Analytics track focusing on applied analytics for business, consumer and social insights, an an Artificial Intelligence (AI) track that emphasises building AI-enabled business applications, as well as a Digital Transformation track that equips students to strategise and execute digital transformation in complex organisations.

Additionally, we have approximately 1,800 undergraduate students in our B.Sc. (Computer Science), B.Sc. (Information Systems), B.Sc. (Computing & Law) and B.Sc. (Software Engineering) programmes. The programmes have been remarkably successful in demonstrating educational innovations and creating a culture of learning, establishing external linkages and partnerships with industry, government and the social sector, and in job placement outcomes. We have an entrepreneurial student body, and many SCIS undergraduates have gone on to create or participate in start-ups.

QUALIFICATIONS

We are continuously on the lookout for outstanding faculty candidates at all levels:

• Postdocs looking for a faculty position
• Ph.D. holders who are currently in industry but want to return to faculty and research work
• Mid-career or senior faculty

Tenure track faculty must have Ph.D. qualification in a relevant discipline (such as Computer Science, Computer Engineering and Information Technology) along with an outstanding research record.

Interested candidates are invited to submit a cover letter (indicating which of the above Core Research Areas your research interest belongs to), curriculum vitae, research and teaching statements, three recommendation letters, and three samples of published work to: SMU career portal (Req #2400008M).

SCIS Faculty Recruitment
Singapore Management University
School of Computing and Information Systems (SCIS)
80 Stamford Road
Singapore 178902
Republic of Singapore
E-mail: [email protected]
Website: scis.smu.edu.sg

Description:

• To assist the Authority’s appointed consultants and Resident Engineer (RE) in carrying out supervision works on site.
• To keep and maintain site record on progress of works, instructions given to contractors,materials delivered to site, daily activities and weather conditions at site, number of workers and visitors at site and any other significant information.
• To supervise and keep records of day works.
• To attend site / co-ordination meeting as directed.
• To assist in enforcing the safety requirements.
• To comply with Authority’s appointed consultants’ Quality Assurance Procedure for construction works.

Requirement:

• Diploma from Polytechnic in relevant discipline or hold an equivalent qualification.
• Preferably 2 years local supervision as a resident technical officer for Architectural, Civil, and Structural works.

HDB SENIOR RESIDENT TECHNICAL OFFICER

1) Minimum 8 years experience in site supervision of highrise residential projects.

2) Essential to have good knowledge and experience with Architectural, Civil & Structural and M&E works.

3) Possess at least the National Construction Certificate of Supervision (NCCS).

4) Preferable with prior experience in HDB projects.

Highlights:

Qualification:

• Possess a Diploma from a Polytechnic or BCA Academy or relevant qualifications.

Experience:

• Minimum three (3) years of relevant experience as a RTO.

Requirements:

• Conversant in contract administration with Public Service Sector Conditions of Contract, conversant with statutory requirements, site management, quality control procedures, systems testing & commissioning and submission of progress reports.
• Conversant in M&E design, specifications, site installation, services coordination, code of practice, Authority inspection and handing over.
• Must be willing to do overtime or shift work.

Site Location:

• Singapore Central Area