- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

• Responsibilities:
  Provide sales and service assistance for banking customers
  Resolve sales problems by identifying and selecting solutions from acquired technical experience and precedent
  Deliver quality service to customers and refer potential customers to Acquisition Managers
  Assist in meeting overall branch sales and service goals

Qualifications:

• Diploma or Degree
  Customer service experience in Banking
  Consistently demonstrates clear and concise written and verbal communication
  Min 3 years in a bank/financial institution; at least 5 years if no bank experience

Send your cv to [email protected]

- Applicant must be MOM registered safety officer

- SCDF registered fire safety officer

- Min 8 years experience with work place/site safety

- Experience to work with client and good at document and implementation.

- Able to conduct and present SIC periodically.

- Develop workplace safety & health management system for work site.

- Ensure safety policies and standards are being complied at work site

- Work with client's safety consultant, prepare all documentation.

- Prepare periodic reports and submit to project safety consultant

- Perform work site safety and health check daily.

- Identify and highlight workplace safety breaches or unsafe operation.

- Upkeep company HSE documentation for annual audit.

- Implement any improvement plans on safe work practice.

- Work with our contractor's safety consultant, implemet schedule to ensure work place safety 24/7.

- Conduct fire drill and evacuation plan.

It is a 5.5 days work week. Interested applicant pls submit your resume with recent photo and indicate your expected salary to [email protected]

Key Information:

• Monthly salary: $2,650 to $3,300*
• Shift Pattern: 3 days on, 1 day off; 4 days on, 1 day off (permanent day or night shift)
• Location: Island wide (easily accessible by MRT)
• Shift Timing: 8 a.m. to 8 p.m.

Job Responsibilities:

• Manage static and access control points
• Screen personnel and vehicles entering/exiting
• Patrol and safeguard personnel and property
• Issue visitor/contractor passes in exchange for ID
• Respond to alarm activations
• Monitor CCTV
• Handle incidents (e.g., unattended bags)
• Maintain incident records

Send your Cv to [email protected]

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs’ lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees’ holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees’ security and safety procedures

 Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

 Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of  clients’/trainee’s daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

 Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

Act as the brand advocate for the hotel, ensuring that all marketing and communication materials maintain a consistent tone and aesthetic.

• Collaborate closely with internal teams to identify needs, develop and implement marketing campaigns, and create promotional materials and collateral.
• Evaluate the performance of marketing activities and channel KPIs, analyzing and optimizing campaigns to meet objectives.
• Plan and manage our Chinese social media calendar, producing engaging content (images/videos) for platforms like Xiao Hong Shu and WeChat.
• Oversee and enhance the hotel’s online presence, including website management, OTA listings, and SEO strategies, ensuring alignment with the brand's image.
• Manage public relations and communications with media, customers, and other stakeholders as needed.
• Organize and coordinate photoshoots when necessary.
• Build partnerships with social media influencers, content creators, and like-minded companies to produce engaging and relevant content for targeted marketing campaigns.
• Perform other ad-hoc duties as assigned.

Requirements:

• Strong communication and interpersonal skills.
• Demonstrated proficiency in writing, graphic design, photography, and videography is a plus.
• Strategic understanding of digital marketing channels and tools, particularly SEO and SEM.
• Resourceful and innovative, able to identify guest and customer trends, market trends, and key events to create effective marketing, digital marketing, and public relations programs.
• Thrives in a fast-paced and dynamic environment, leading the development of compelling marketing and digital concepts to promote the property.

Aims:

• To play a key role in assisting the sales team to do product presentation and demonstrations and implementing marketing initiatives to promote range of products.
• To establish brand presence and recognition among the professionals.
• To create brand loyalty among customers.

Duties and responsibilities:

• To play key support role to the sales team in terms of product presentations and demonstrations to potential customers.
• To assist the sales team in monitoring field information, market trends, competitive pricing and competitive activities whenever possible.
• To play key role and take lead in executing HQ and local marketing plans – e.g. Executing successful product launches for new devices, participate and organize plans for trade exhibitions.
• Attend HQ product trainings.
• To provide customer support for products for both pre and post sales.
• To maintain active communications channels with customers through frequent follow ups.
• To manage and resolve customer complaints and provide long term and sustainable solutions.
• To represent and champion customers’ views.
• To be able to travel overseas if required to provide training, attend exhibitions, product demonstrations and visit customer on site.
• To develop contacts with government hospitals’ rehab clinics and create a communication channels with hospitals.
• To develop a good working relationship with key learning institute of physiotherapy.
• To suggest product ideas and product improvement ideas to internal management from customers’ perspective.
• Identify and manage any appointed KOL and work closely with the KOL to enhance market presence.
• To work with the Clinical Specialist Team to formulate new protocols or enhance existing protocols for devices to differentiate, maximize sales and placement opportunities.

Required Qualifications

• Must have at least a degree in physiotherapy.
• 2-3 years of relevant clinical experience.
• Good communications and presentation skills.

Short Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R23112467

Job description:

• Record and support client records and ensure all documents comply with MAS regulations and internal policies.
• Onboard clients and ensure the gathering of necessary documentation and regulatory compliance.
• Keep clients updated, manage requests, provide accurate information, and resolve issues.
• Arrange client meetings to clarify sales objectives and develop presentations and reports.
• Keep track and identify prospects, opportunities, and performance benchmarks.
• Form and maintain strong customer relationships.

Benefits:

• Competitive remunerations with incentives awarded quarterly and at year-end for good performance.
• Opportunities for recognition awards, including international travel.
• Paid training, mentorship, industry certification, and hands-on experience to grow your career in wealth management.
• Access to advanced digital tools for flexible hybrid work
• Fast-track career progression to management within 2 years.

Handle key administrative tasks, client communications, and financial documentation.

Responsibilities:

• Serve as a primary contact for client scheduling and inquiries.
• Assist in preparing, reviewing, and organizing client financial documents and reports.
• Manage the manager's calendar and follow up on key tasks.
• Maintain client records in CRM systems.
• Provide comprehensive administrative support to enhance productivity.

Requirements:

• Paid trainings and industry certifications
• Proficiency with office software
• Strong communication and organizational skills
• High attention to detail, with the ability to manage confidential information responsibly.
• Excellent communication skills and a client-focused attitude

Position Overview: Shape the future of music education at the Capital College of

the Arts, Management, and Technology (CCAMT) as our Program Coordinator for

Music Performance. We

seeking a passionate music educator to lead our

Diploma and Advanced Diploma programs in an innovative, multicultural

environment.

What Makes This Role Exciting:

 Lead and shape curriculum development for emerging musicians

 Work with a diverse, talented student body in Singapore vibrant arts

scene

 Influence the next generation of music performers

 Contribute to a growing institution with room for professional growth

 Balance creative and administrative leadership

Key Responsibilities:

1. Academic Leadership

o Design and implement innovative music curriculum

o Mentor and support teaching staff

o Create engaging learning experiences for students

o Lead assessment and quality improvement initiatives

2. Program Management

o Coordinate day-to-day operations of music programs

o Manage resources and budget effectively

o Plan and organize student performances and events

o Foster industry partnerships and community engagement

3. Faculty Development

o Lead and mentor a diverse team of educators

o Create professional development opportunities

o Build a collaborative teaching environment

o Promote research and industry engagement

o Support innovative teaching practices

4. Student Success

o Guide student development and progression

o Oversee audition processes

o Create supportive learning environment

o Build bridges between academic study and professional practice

What Youll Bring:

Essential Qualifications:

 At least a Bachelor degree in Music or Music Education (Master

preferred)

 Proven experience in music education and program management

 Strong leadership and communication skills

 Bilingual proficiency in English and Mandarin

 Experience with contemporary music education practices

 Ability to work effectively in a multicultural environment

Key Competencies:

 Strategic thinking and innovation mindset

 Strong team leadership abilities

 Excellence in communication (English required, other languages valued)

 Experience with educational technology

 Commitment to diversity and inclusion

Ideal Candidates Will Have:

 Experience teaching in higher education

 Knowledge of curriculum design frameworks (e.g., UbD)

 Track record of team management

 Industry connections in the music sector

 Technology proficiency in music education tools

Desired Attributes:

 Understanding of Singapore education landscape

 Experience with international education

 Track record of successful change management

 Innovation in educational methodology

 Strong stakeholder management skills

Why Join CCAMT?

 Be part of Singapore growing arts education sector

 Shape an emerging music program

 Work with dedicated educators and passionate students

 Opportunity for professional growth and development

 Contribute to Singapore vibrant cultural landscape

Our Values:

 Lifelong Learning

 Innovation and Creativity

 Social Responsibility

 Cultural Intelligence

 Collaborative Excellence

How to Apply: Send your application to [email protected] including:

 Comprehensive CV

 Detailed cover letter outlining your vision for the Program

 Effective teaching and pedagogical philosophy statement

 Two professional references

What Sets You Apart:

 Experience leading curriculum transformation

 Track record of industry collaboration

 Innovation in educational technology

 Success in faculty development

 Strategic planning expertise

Selection Process: Shortlisted candidates will participate in:

 Initial interview

 Teaching demonstration

 Leadership assessment

 Strategic vision presentation

Join us in shaping the future of music education in Singapore! The successful

candidate will report to the Chief Academic Officer and play a crucial role in

developing the next generation of music performers.

This position offers significant opportunity for professional growth and impact in

Singapore evolving educational landscape.

Note:

The appointment of this position is contingent upon approval from the Academic

Board of CCAMT.

Sponsorship

• Develop proposals for high-profile sponsorship opportunities such as BPS Naming Rights, HP RWS, JWE GBTB, and Monet exhibitions.
• Conduct sponsor prospect research and outreach via LinkedIn and other professional networks.
• Create sponsorship materials, including a Ramses sponsorship document for the Tokyo team
• Consolidate logistics and key information for a global pitch to Toll in consultation with the internal team and external partners.

VIP Products

• Lead the creation and development of VIP products for special events and exhibitions such as Monet and HP VoM.
• Engage in ongoing discussions with internal teams to implement and refine VIP experiences

Retail

• Conduct market research on product trends and pricing strategies for retail offerings, particularly for HP RWS.
• Liaise with local suppliers, including pastry vendors, on behalf of the London retail team to ensure seamless operations.
• Collaborate with finance and retail teams to address audit issues, including reconciling invoices and purchase orders for the 2024 audit.

European Market Research

• Conduct market research and analysis to support European tour planning, including creating and submitting market analysis documents for the London market.
• Location-Based Entertainment (LBE) Research
• Create and consolidate LBE product research documents in collaboration with internal teams, establishing a programming library for permanent venues.

Proposals and Research Projects

• Draft and submit a detailed proposal for the Victoria T-Rex exhibition at MBS in Singapore.
• Conduct and present a global study of observation decks to identify potential new business targets for NEON, submitting findings for internal discussions.

Required Education and Experience:

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 5+ years of experience in sponsorship, business development, VIP product management, or related areas.
• Strong experience in market research, retail product strategy, and logistics coordination.
• Proven track record in managing high-profile sponsorships and partnerships.
• Excellent communication and negotiation skills, with the ability to manage stakeholders across different geographies.
• Strong organizational and project management skills with attention to detail.
• Ability to work in a fast-paced environment and handle multiple projects simultaneously.

Our Client is a Singapore Social Worker Agency

Job Description:

• Interview service users and assess their current condition, needs, strengths and weaknesses
• Address each case as a unit and set tailored measurable goals
• Monitor and evaluate clients’ progress and modify treatment plans accordingly
• Offer information and counseling on the best course of action during sessions
• Maintain accurate records and report on clients’ status
• Act as a key-worker and cooperate with multidisciplinary teams
• Refer clients to community services to help them in recovery
• Handle Physical and Virtual Safety Checks

Requirements:

• Any qualification
• Prior experience in Social Services would be advantageous.
• Working knowledge of social theories and practices
• Social perceptiveness and empathy
• Ability to build and maintain professional helping relationships
• Ability to converse in additional languages and/or dialects is preferred.
• Strong command in English is a must

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

JOB PURPOSE

The role is primarily responsible to provide support to the Group CEO office in establishing governance, leading business analysis and driving regulatory compliance and risk management.

JOB RESPONSIBILITIES

• Engage with professional and regulatory bodies on compliance matters.
• Responsible for timely business license applications and insurance coverage.
• Interpret regulatory requirements and advise stakeholders on risk and compliance.
• Develop compliance monitoring plans and maintain accurate documentation records.
• Perform business analysis and compile data driven reports/presentations.
• Support in business reviews, optimization strategies and compliance solutions.
• Manage business systems and user-access.
• Work with senior management in implementing change projects and new initiatives.
• Any other duties as assigned by the Management.

Job Requirements

• Diploma or Degree in Data Science, Business Management or related field
• Fresh graduates are welcomed to apply
• Highly motivated and organized with a keen eye for details
• Excellent communication and multi-tasking skills.
• Strong proficiency in MS Office and data-analytic applications.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and ensuring the smooth operation of our car park facilities.

Key Responsibilities:

Customer Service:

• Act as the first point of contact for customer inquiries, feedback, and complaints regarding the site and car park system.
• Provide accurate and timely information about car park rules, regulations, and procedures.
• Demonstrate excellent problem-solving and conflict resolution skills to ensure customer satisfaction.

Operations:

• Assist with traffic flow management during peak hours to maintain a safe and efficient parking experience.
• Perform routine checks on EPS equipment and promptly address any minor malfunctions.
• Ensure compliance with all car park policies and regulations.

Additional Tasks:

• Complete any other tasks assigned by the supervisor to support the overall operations of the car park.

Qualifications and Skills:

• Strong customer service skills and a passion for delivering exceptional service.
• Ability to troubleshoot basic technical issues effectively.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and work under pressure.
• Flexibility to work varying shifts, including weekends and holidays.

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

The Management Consultant is responsible for evaluating and improving store operations, identifying areas of opportunity, and implementing strategies to optimize performance and efficiency.

The role involves working closely with store managers and teams to ensure that business objectives related to sales, customer service, inventory management, and operational standards are achieved. The consultant will provide expert advice, insights, and recommendations to enhance overall store performance and profitability.

Key Responsibilities:

1. Store Operations Analysis:

• Conduct comprehensive assessments of store operations, including sales processes, inventory management, staff performance, and customer experience.
• Analyze store performance data, KPIs, and financial reports to identify gaps and opportunities for improvement.
• Evaluate current store layouts, product displays, and traffic flow to optimize the customer journey.

2. Strategic Recommendations:

• Develop actionable recommendations to improve store efficiency, sales performance, and customer satisfaction.
• Design and implement operational strategies and procedures tailored to the specific needs of each store.
• Propose initiatives to reduce costs, enhance productivity, and optimize resource allocation.

3. Staff Training & Development:

• Work with store managers to assess training needs and develop programs to enhance staff skills, particularly in customer service, sales techniques, and inventory management.
• Provide coaching and mentorship to store leadership teams to improve management and operational capabilities.
• Ensure that staff are trained on best practices and new operational procedures.

4. Sales & Marketing Optimization:

• Identify opportunities to boost sales through improved merchandising, promotions, and customer engagement strategies.
• Work with store teams to design and implement marketing campaigns to drive traffic and increase conversion rates.
• Collaborate with marketing teams to improve store branding, online presence, and in-store customer experiences.

5. Inventory & Supply Chain Management:

• Assess and recommend improvements in inventory control, stock rotation, and order management processes.
• Work with store management to optimize supply chain logistics, reducing stockouts and overstocking.
• Introduce tools or technologies to enhance real-time inventory tracking and demand forecasting.

6. Customer Experience Enhancement:

• Analyze customer feedback and conduct surveys to understand customer expectations and satisfaction levels.
• Develop strategies to improve customer service, loyalty programs, and overall in-store experiences.
• Implement changes to store layouts and displays to create a more engaging and customer-friendly environment.

7. Performance Tracking & Reporting:

• Establish key performance indicators (KPIs) for store operations and create reporting mechanisms for ongoing performance monitoring.
• Present findings and progress reports to senior management and store leadership teams.
• Recommend adjustments based on performance metrics and feedback from stakeholders.

8. Project Management:

• Lead or participate in special projects aimed at improving store performance, such as new store openings, store redesigns, or process improvement initiatives.
• Ensure project timelines and deliverables are met, and that solutions are sustainable for long-term success.

Job Requirements

Key Qualifications:

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 5+ years of experience in retail store management, operations consulting, or related field.
• Proven track record of improving retail operations and driving business results.
• Strong understanding of retail best practices,inventory management, and customer service excellence.
• Experience with data analysis, financial reporting, and sales metrics.
• Excellent problem-solving and project management skills.

Key Competencies:

• Analytical thinking and data-drivendecision-making.
• Strong communication and interpersonal skills.
• Leadership and coaching abilities.
• Ability to effectively understand headquater's management directions.
• Adaptability and creativity in problem-solving.
• Customer-focused with a deep understanding of the retail landscape.
• Ability to manage multiple projects and deadlines.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Overview

Lead and manage IT (e.g Customer Relationships Management) & data related projects to ensure it meets the overall operations’ objectives. This role includes but not limited to monitor project timeline, ensuring uses of data is adhered to organization’s policy.

Job Responsibilities

1. Plan and develop strategy to enhance IT system to improve operations efficiency and effectiveness.
2. Review, implement & monitor in the delivery of new IT system featuresMonitor and track the project timeline to ensure smooth timely implementation of the system.
   Review and improve system flow, process and policies across entire user journey to enhance operations efficiency.
   Review possible integration of various systems to enhance robusticity of the system.
   Consolidate list of requirements from stakeholders and prioritize the request according to impact.
   
3. Engagement relevant stakeholders to gather feedback and requirements to ensure continuous improvement of the system.
4. Management the use of data in systemCollaborate with key stakeholders to develop marketing list for campaigns according to outreach strategy.
   Monitor and track the use of data and its purpose.
   Oversee the data input quality and adherence to system standards.
   Data-Driven Insights: Monitor and report on outreach responses, campaigns, and events to optimize & rsee the Operation & Maintenance of Data Analytics and ensure adherence to PDPA.
   
5. Management of user matrix and authorized users for the systemEnsure the system users are given the right access based on their job role.
   Ensure the user list is up to date and only intended users has access to the system.
   
6. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Minimum 7 years of working experience (including leadership experience), preferably in healthcare.
• Good verbal and written communication skills
• Microsoft office (Excel, Word, Powerpoint)

Job Description

• Handling incoming and outgoing calls pertaining to residents' queries / feedback;
• Assist in cases creation in the system;
• Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;
• Liaise with other team members from other departments pertaining to the feedback or queries cases;
• Any other duties assigned by the supervisor.

Job Requirements

• Must possess clear speaking voice and strong verbal communication skills;
• Proficient in English and/or other language / dialect to converse effectively with residents in Singapore;
• IT savvy;
• Able to work independently and also a team player;
• Fresh graduates with no work experience are welcome to apply as training is provided;
• Working Hours :4 Weekdays between Mondays to Fridays either 8am to 1230pm (for AM shift) OR 1230pm to 5pm (for PM shift) including 1 OFF day and Every Saturdays: 8am to 1pm.

Only shortlisted candidates will be notified.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Management Assistant Officer will be primarily responsible for assisting in the administration of the scholarships and bursaries offered at NUS College. The job scope includes evaluating applications, coordinating selection committees, and ensuring effective communication with students on the award and disbursement of scholarships and bursaries. The ideal candidate will have an excellent attention to details, a strong understanding of financial aid processes, and superb organisational skills.

Duties and Responsibilities

• Programme Management: Assist in the entire lifecycle of scholarships and bursaries, from application to disbursement, ensuring compliance with institutional policies and funding requirements.
• Application Processing: Review and assess scholarship and bursary applications, ensuring accurate and timely evaluation in accordance with established criteria.
• Committee Coordination: Organise and facilitate selection committees, guiding evaluation processes and ensuring transparent decision-making.
• Communication and Outreach: Publicise scholarship and bursary opportunities to current students through internal communication platforms.
• Advising Students: Provide guidance to students regarding scholarship and bursary options, eligibility criteria, and application processes; assist with resolving any issues or inquiries.
• Data Management: Maintain accurate records of applications, awards, and disbursements; maintain strict confidentiality of information on hand; generate reports for internal stakeholders and funding bodies.
• Collaboration: Work closely with the NUSC Development team to provide information for the purpose of donor engagement.
• Facilities Management: Respond to and assist with booking requests received and submit bookings of facilities overseen by the Student Life team via the Facility Booking System.
• Other Duties: Assist/back-up other Student Life team members administratively.

Qualifications

• Polytechnic Diploma or equivalent preferred, with at least 3 to 5 years of working experience.
• Meticulous, analytical, organised, resourceful, independent and enjoy challenges.
• Comfortable dealing with numbers
• Proficient in Microsoft Office applications, particularly in Microsoft Excel.
• Excellent interpersonal and communication skills, both written and verbal.
• Mature and adaptive and able to interact well with all levels of stakeholders.
• Must be a team player with the ability to build a collaborative working relationship with people at all levels.
• IT savvy and must be receptive to learning new systems and processes.
• Experience in the administration of scholarships, financial aid administration, or higher education is not required but preferred.

Responsibilities:

• Lead, direct and manage a team that delivers consistent high level service quality and customer satisfaction
• Resolve critical or escalated issues arising from the operations
• Plan and monitor team schedule to ensure adequate manpower to support operational demands and business objectives
• Manage and oversee administrative functions to ensure that all paperwork is processed efficiently and in a timely manner and meet all compliance requirements
• Motivate staff and develop effective working relationships with peers and customers
• Train and certify new employees on all performance standards and provide career development opportunities through training
• Help to conduct annual performance reviews for all employees within department
• Address all employee performance problems promptly and directly in accordance with company personnel policies and procedures
• Assist the operation manager in day to day operation of the warehouse

Requirements:

• Minimum 3 years of experience in logistics industry
• Minimum 2 years of supervisory experience
• Experienced working in a dynamic environment
• Possess strong warehousing experience in leading a team
• Prepared to be hands-on when the situation calls for it
• Possess good communication and interpersonal skills
• Adaptable, enjoys working in a fast-paced, fast-changing environment
• Computer literate in MS Office and experienced in SAP/WMS would be an advantage

1. The ideal candidate for the role of RTO-Building should possess a minimum of five (5) years of experience as an RTO, with a focus on supervising works related to bored piling and temporary, including at least three (3) years of direct supervision experience.
2. A Diploma from a Polytechnic or equivalent qualifications is highly preferred for the RTO-Geo position.
3. Accreditation with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore is a mandatory requirement for the RTO-Geo role.
4. In addition to relevant qualifications and experience, the RTO-Geo must hold a valid certificate in the Building Construction Supervisors Safety (BCSS) Course.
5. The successful candidate for the RTO-Geo position should have developed and implemented a Risk Management Implementation Plan (bizSAFE Level 2) or its equivalent.
6. Proficiency in understanding and applying statutory codes, quality control procedures, and construction administration is essential for effective site supervision and progress reporting.
7. Strong analytical abilities, coupled with excellent verbal and written communication skills, are key attributes expected from the RTO-Geo.
8. The RTO-Geo should demonstrate competence in maintaining accurate and up-to-date site records tracking the progress of work.
9. Being proactive in identifying, addressing, and managing site issues while fostering a positive team spirit is a crucial aspect of the RTO-Geo's responsibilities.
10. Flexibility and willingness to work shifts are required for the RTO-Geo role to ensure effective site supervision and management.
11. Must be willing to work shifts as required.

Requirements:

• Under the Building Control Act, RTOs shall be accredited with Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Proficient in using Microsoft Word, Excel and PowerPoint.
• To carry out supervision and inspection of the works to ensure that works are constructed in accordance to contract specifications and drawings
• At least 4 years relevant working experience in HDB BTO Project as RTO.
• Preferably need to complete one full cycle of BTO project Under consultant Side.
• Job Duration : 30-36 Month
• Job Location : Punggol, Tampines, Kallang

Job Descriptions

• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings, and site instructions by the supervising qualified persons and project consultants.
• Check and supervise the work according to the contract documents and ensure that the methods, procedures and materials used comply with the prevailing statutory standards.
• Ensure that the contractors carry out their work in compliance with Building Control Act and Regulations, Codes of Practices and requirements of building authorities and government agencies.
• Liaise with the engineers on the review and approval of design calculations and drawings.
• Assist Engineer/ QPs in their supervisory and coordination duties.
• Review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site and progressively throughout the entire course of the project.
• Observe and comply with site safety, and submit all reports as directed and ensure that works are carried out in a safe and proper manner.

Requirements

• Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in any field.
• At least 1 Year of working experience in the related field is required for this position.
• Must be registered as Resident Technical Officer (RTO) with BCA/IES/ACES.
• Required Skill(s): Microsoft Office, Autocad.
• Shall have a certificate in Building Construction Supervisors Safety (BCSS) Course.
• Must be a team player with strong leadership, communication, and supervision skills.
• Immediate vacancy

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.