There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Regional Supply Analyst - GJR

Our client is a Global US Healthcare MNC. The organization has a strong base in Singapore. They have more than 20 years of experience and rapidly expanding and they looking for an experienced Regional Supply Analyst.

1. Supply Planning

• Collaborate with various cross-functional teams to support the APAC commercial team in achieving the financial plan and meeting demand requirements.
• Act as the single point of contact for APAC with the global team on allocation matters.
• Lead supply and allocation meetings with the global planning team.
• Support global allocation communications and processes within APAC.
• Key deliverables for this role: On-Time In Full (OTIF), Backorders, and meeting financial plan targets.

2. Inventory Planning

• Maintain inventory targets to ensure optimal stock levels.
• Drive and govern correct inventory planning parameters.
• Actively participate in process improvement initiatives to enhance supply chain efficiency and reduce costs.
• Key deliverables for this role: Days Inventory on Hand (DIOH), Excess and Obsolete Inventory (E&O), and implement improvement strategies as needed.

Essential Skills / Experience

• Bachelor's degree or Diploma in Business, Supply Chain Management, or a related field
• Minimum of 5 years of experience in supply planning and/or inventory management within
• Multinational companies
• Comprehensive understanding of end-to-end Supply Chain strategies and planning execution, particularly in a regional capacity
• Proficient in SAP and Microsoft Office, with a particular emphasis on Excel skills such as
• Lookups, PivotTables, Nested formulas, Macro/ VBA Programming, Power Query, Power Pivot Etc.

Location : Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Gerard James Rozario, Reg No: R21101884) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Position Type: Contract, deputed to Client | Work Location: City Hall MRT

Minimum 1 year of experience as a Service Desk with hands on experience in ITSM – ServiceNow.

Provide support to end-users, managing user accounts in different environments, assisting with project management tasks, conducting audits, and preparing reports, handling incident and change requests, and performing basic administration of the ServiceNow tool. The role is crucial in ensuring smooth IT operations and user satisfaction within the specified project. Specifically:

• Logging/Resolving User Queries: Serve as the first point of contact for users who have issues or queries related to IT services, systems, or applications. They log and track these issues and work towards resolving them.
• User Administration: Managing user accounts and access permissions for a specific project in different environments (DEV - Development, QA - Quality Assurance). This includes creating, modifying, or deactivating user accounts as needed.
• Backup to PMO Tasks: Providing support or assistance in Project Management Office (PMO) tasks. This could involve helping with project-related documentation, tracking tasks, or assisting in project management activities.
• Audit and Operation Report Preparation: Conducting audits to ensure compliance with established processes and preparing operation reports. This involves collecting and analyzing data to provide insights into the performance and efficiency of IT services.
• IR/SR/CR Administration and Alerting: Managing Incident Requests (IR), Service Requests (SR), and Change Requests (CR). This includes handling the administration of these requests and setting up alerts or notifications for critical incidents or changes.
• Basic Administration of ServiceNow: Basic administration involves tasks such as assigning tickets, creating new user profiles, and managing the overall functionality of the tool.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

Job Responsibilities:

• Collaborate with multiple stakeholders and agencies to enable efficient data collection process.
• Manage report schedules and download from multiple data source systems, to ensure prompt data delivery.
• Clean and transform data into predefined templates.
• To validate and ensure data accuracy and quality.
• Harmonize, organize and prepare data as per analysis requirements.

Must-have Requirements:

• Must be proficient in Microsoft Excel Power Query and Power Pivot.
• Strong grasp of data organizing, data cleansing, and dataset bridging among tables.
• Familiarity with various data modeling techniques, encompassing management of table relationships across different systems.

Good-to-have Requirements:

• Ability to pay attention to details and manage tasks effectively.
• Experience with MarTech tools (e.g., Adobe, GA4, Google Ads, SFDC, etc.) is a plus.
• Foundational knowledge of common marketing campaign metrics and definitions is a plus.
• Support the data analytics requirements for the business
• Maintain data and reporting requirements
• Perform data-mining searches from the data warehouse
• Maintain data integrity standards and appropriate business / commercial rules
• Generate ad hoc reports for the team as requested

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Working Location: SASCO @ Jurong West Day Care Centre

Benefits:

• Annual Wages Supplement (AWS),
• Performance Bonus
• Staff Fringe Benefits
• Lunch provided
• Training Development

Key Responsibilites:

• Deliver client-centric and compassionate in nursing care according to clients needs and conditions .
• Montior, assess and evaluate clients condition to implement a care plan.
• Perform clinical procedure (e.g. NGT insertion, catheterization etc.) as and when required.
• Observe and assess the health of the clients, monitor vitals and reactions to treatment and medications; look for changes in behavior and condition.
• Follow up the ensure continuity of clients care plan.

Qualifications & Skills Required:

• Diploma or degree in nursing
• Registered with SNB
• 3 years clinical experience in eldercare sector will be advantage
• Dynamic team player with good interpersonal communication and presentation skills

Responsibilities:

• Gather, analyses and formalize user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Prepare project documentation such as Requirement Specifications/Use Case Specifications
• Develop technical design specification and translate technical design into process/program specification. Involve in the design review session.
• Make changes to configurable items, which include hardware, software, documentation, etc.
• Participate in Coding and Code Review.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.

Requirements:

• Minimum 1 year experience with substantial project work in software development
• Diploma/Degree in Computer Science, Information Technology, Management of Information Systems or equivalent
• Hand-on experience in React Native
• Ability to produce specifications for documentations and implementations
• Experience in IT business analysis techniques

Kindly indicate 106 – Analyst (Business Analyst)

Interested applicants may send in their detailed resumes in MS Word to Meme @ [email protected]

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R23116792 | www.itcspl.com.

The PM/BA will be the privileged contact for user representatives during the analysis and project phases, and will be responsible for all standard project management tasks such as:

- Preliminary studies and analysis

- Planning and budget elaboration and follow-up

- Organize and run dedicated committees (steering committees, project committees, etc)

- Identify and report on project risks, attention points and issues to follow-up

- Requirements and general functional specifications (GFS): Coordination of workshops, minutes, writing GFS, Review and validation with Sponsors, Presentation and support to Dev Team, etc

- Coordinate all teams, from same division or other divisions, working on the same project

- Plan the migration strategy and change management activities related to these new projects

- Coordinate, supervise and contribute to Users Acceptance Tests (UAT) related to new implementations

- Ensure the good relationship with business sponsors and stakeholders on each location

At least 5 years of experience in:

• Banking Industry, as a Project Manager and/or as Business Analyst

• Core Banking processes and features :

• Strong knowledge of transaction capture, settlement and accounting booking

• Good knowledge of financial products and on their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities)

• Regulatory Reporting (e.g. MIFID2, Cost and Charge Reporting to clients)

• Reconciliation and matching systems (e.g. Intellimatch)

• Payment and transaction settlement systems (SWIFT, SEPA, local domestic systems in Europe and in Asia)

• Excellent communication skills in English, both oral and written.

• Strong proficiency with Powerpoint, Excel, Word, Visio

Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)

Scope of project(s)

• Core Banking Platform, Corporate Actions, Settlements and Payments, Reconciliation systems, Regulatory Reporting

• Transversal projects involving other domains, but with a major impact on Core Banking platform.

Responsibilities and skills required:

• Proactively communicate and collaborate with external and internal third-parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, Screen and Interface designs, Business process designs

• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.

• Drive and challenge business units on their assumptions of how they will successfully execute their plans

• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.

• Serves as the conduit between the customer community and the technology teams through which requirements flow.

• Develop requirements specifications according to standard templates & methodology

• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

Be the liaison between the business units, technology teams and support teams.

Role purpose

• To Learn and acquire knowledge and skills for the formulation lab for agrochemical industry.
• To support the Lab Team lead in the day-to-day Quality Assurance and Quality Control related
• activities for ensuring efficient execution of Site quality system.
• Support to Quality to drive lab vision, ensure execution of lab vision to meet company business and production requirement.

As a system Analyst is required to work on a project that Birlasoft Solutions, Inc (formerly known as KPIT Infosystems Incorporated and herein after referred to as “Birlasoft”) is executing for our client, Cummins Inc in Singapore. GOMS is a customized ERP used by Cummins Inc Engine business unit. The project involves software development, upgrade and support to customer’s current Global Order Management Systems (GOMS). This project manages and handles order booking for aftermarket sales for engine business unit of Cummins Inc.

Development and support include the enhancement and maintenance of the existing functions of Global Order Management Systems. It includes the integration, testing, troubleshooting and analysis of the problem related to GOMS application. Timely upgrade of GOMS application in customer environment which includes upgrade plan, Roll-Out plan, Backup plan and running a trial upgrade.

The project also includes the development of the new functions which are initiated by Change request, documentation of the work performed via incident report and change request, documenting the customer’s requirements (DUR), coding and testing the module. Birlasoft is following the Agile method to implement the projects for Cummins Inc.

As a system Analyst is also, required to work on WMS Application (Red Prairie (2009)) used by Cummins Inc Engine business unit. The project involves software upgrade and support to customer’s current warehouse operations which is fully dependent on Red Prairie Application. This project manages and handles Shipment to customer, it allows to receive customer orders from GOMS system and then floor will pick, pack, stage and ship the shipments. Below are core operations handled/managed by Red Prairie (2009)

· Inbound – Receiving of inventory in warehouse (ER/ASN).

· Packaging – Stock/store/make readiness of received inventory.

· Inventory – In/Out/Stock/Categorize/Manage inventory.

· Outbound – Manage customer orders for their shipments (pick, pack, ship) based on order types like Emergency, Engine Down, Priority Customer, Direct Shipment, etc.

During whole operations, any worker, supervisor, any one on floor if faces any issue, pop-up or any connectivity issues, needs to be look after, troubleshoot and provide prompt solution to avoid any delay with inbound/outbound, shipments to customer.

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities:

• Supports mapping and reviewing existing business processes for cost savings, quality improvements, increased efficiencies, and reduced risks.
• Evaluates the viability and feasibility of solutions to enhance business processes.
• Elicits and analyzes business and information requirements, translating them into analytic and reporting specifications.
• Assists in developing business cases, defining benefits, solutions, and associated risks.
• Collaborates with stakeholders on User Acceptance Testing.
• Recommends, identifies, and gathers data from internal systems and external sources, ensuring data quality.
• Mines data to identify trends, patterns, and correlations, designing reports using visualization tools.
• Supports change management plans, develops technical documentation, and conducts user training.

Requirements:

• At least 3 years of relevant working experience
• Holds a Bachelor's Degree in Business Analytics or equivalent
• Proficient in business needs analysis, including gap analysis and capability analysis.
• Experienced in business process re-engineering with knowledge of Lean Six Sigma and Agile Methodology.
• Skilled in data engineering, analysis, and visualization using tools like SQL, Python, Tableau, Qlikview.
• Competent in software testing.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Salary: $13.45/hour

Working Days: Monday - Friday

Working Hours: 830am - 5pm

Location: Novena

Contract Period: Immediate till Jun 2024 (extendable based on performance and business needs)

* Remark: Pre-employment screening will take 2 weeks

Responsibilities:

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements:

• Only Singaporean
• GCE A level, Diploma and above
• Good communication skills
• Candidate without tax/ customer service experience are welcome to join as training will be provided

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Permanent position with flexi benefits
• Shift allowance + transport allowance
• Willing to work shift
• Degree holder major in Chemistry / Chemical lab testing experience
• Candidates with no experience are welcome

Job Description

• To continuously plan, organise and perform routine QC analysis of incoming material, in-process and finished process samples in accordance to documented testing methodology. Planning and co-ordination of the workload is required to meet the demands of other departments and the wider business.
• To be responsible for making daily decisions on any QC results, problem solving skills are required to ensure only true results are accepted which could have a minor impact on the business.
• Proactively identify and initiate continuous improvements to products and systems used within QC.
• To carry out short term projects involving non-routine analysis (upto six months). This includes customer complaint investigations which requires problem solving which could be based on vague information, involving multiple departments and knowledge of the site products.
• May be responsible for calibration of equipment and maintenance of the records follwing routine procedures.
• To liaise and communicate daily (both verbal and written) correct results and information to the appropriate departments in a timely manner. Accurate results and attention to detail ensures that the customer receives the correct quality of product to their specification requirements. This minimises the number of quality complaints and claims from the external customers.
• Role holders provide guidance to plant operators when in the laboratory and assume full responsibility of the QC laboratory outside of standard working hours. To work with no supervision outside normal hours.
• Decision making that impacts other departments will be through referral to line managment or shift managers (or equivalent) outside normal hours.
• To supervise and train new members of the department together with providing information and awareness of products and test methods.
• The role requires the job holder to have a good knowledge of site analytical techniques.

• Degree holder major in Chemistry, candidate with no experience are welcome to apply
• With Chemical lab testing experience added advantage
• Willing to work in shift
• Willing to work at Seraya, Jurong Island

Kindly be informed that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Flexi benefits
• Shift allowance + transport allowance
• Open to candidates with no experience (Must be major in Chemistry)
• MNC environment

Job Purpose:

· Managing the financial aspects of Regional Offices in two countries. Reporting to the Finance Manager, your responsibilities include financial stewardship, budgeting, forecasting, regional recharges, true-up processes, and performance analysis. Your role is vital in ensuring corporate governance, internal controls, and accurate financial reporting for the Regional Offices.

Job Scope:

· Oversee financial stewardship and governance for Regional Offices.

· Manage day-to-day commercial matters, ensuring adherence to corporate governance and internal controls.

· Take ownership of the financial health of Regional Offices and ensure compliance with corporate reporting

requirements.

· Collaborate with Cost Centre Owners to develop accurate budgets and forecasts.

· Prepare regional recharges and true-up processes.

· Provide insightful analysis of regional office performance.

Key Accountabilities:

· Improve the quality and effectiveness of financial information.

· Ensure forecast and budget accuracy.

· Conduct performance and variance analysis, and plan actions to close gaps.

· Continuously enhance systems and processes.

· Review monthly reconciliations using Blackline.

· Evaluate capital requirements and collaborate with Cost Centre Owners to manage capital spending effectively.

Requirements:

· Accountancy Degree or professional qualification with 3-5 years of relevant experience.

· Proficiency in major ERP and reporting tools (e.g., SAP, M3).

· Strong interpersonal and communication skills.

· Attention to detail and meticulous work ethic.

· Advanced Excel skills and proficiency in Microsoft Office suite.

· Effective team player with strong organizational and deadline management abilities.

· Exceptional analytical skills to provide valuable financial insights.

Additional Information:

· Salary – Up to S$8.5K per month

· Commencement Date: Immediate

· Contract duration: 3-4 month contract, convertible

· Working days and hours: Mon to Fri, hybrid

· Location: CBD

Interested applicants, please submit your CVs to Lyn Fu Yee Chen (R1110796) through the 'Apply Job' button.

Only shortlisted applicants will be notified.

All applications will be handled with strict confidentiality.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Lyn Fu Yee Chen (R1110796)

Manpower Staffing Services (S) Pte Ltd

EA License No: 02C3423

We are looking to build a team of Data Business Analysts who can act as a bridge between technology and business to work on data solutions. If you are a self-starter who looks at data as both science and art and enjoys partnering with both business and technology to drive tangible business outcomes, we welcome you to apply for the role.

Responsibilities:

• Work with Business Stakeholders, Project Managers and Technology teams to assist in the implementation and maintenance of data projects.

• Work with business stakeholders to understand business requirements and translate business requirements into data requirements.

• Conduct data mapping workshops with technology teams and business stakeholders to source for required data.

• Create validation datasets for business stakeholders to ensure requirements are met.

• Provide ETL team with clear understanding of data mapping and discuss on potential code optimisation.

• Work with business stakeholders to come up with data quality rules.

• Engage with both business and technology stakeholders during testing, driving defect investigation and resolution.

• Support change requests by assessing impact on downstream processes and driving required changes in mapping.

• Support documentation of data-related artefacts required for compliance with data governance.

Experience / Skills:

• Good communication skills and experience in collaborating with different team members from business and technology.

• Good understanding of enterprise applications, business processes and business requirement analysis.

• Analytical, detail-oriented, ability to manage timelines and adapt to project needs.

• Work experience in regulatory reporting projects such as IFRS 4, IFRS 17, BCBS 239 etc. is added advantage.

• Advanced proficiency in SQL, or any other data querying language.

• Advanced proficiency in Microsoft Excel.

• Proficient knowledge of Tableau, Power BI, or other business intelligence tools.

• Insurance domain knowledge is an added advantage.

Qualification:

• Degree in Maths / Statistics / Analytics / Technology / Business or a relevant discipline.

• 3 to 5 years of experience in a business analyst or data analyst role working with business stakeholders.

• Working experience in at least one project related to business intelligence, reporting or data warehousing.

• Having 1 or more of the following experiences:

o Working knowledge in database and system design.

o Working knowledge about querying data, data visualization and data analysis.

o Performed in the role of a business analyst in analytics or reporting capacity.

Our client operates as a Family Office, primarily concentrating on investments in Asia. We are presently in search of an experienced Investment Analyst to join our team

about the job

• Conduct investment research to identify potential investment opportunities.
• Utilize financial modeling and analysis to evaluate projected returns on investments.
• Lead due diligence efforts, negotiate investments, and manage legal aspects.
• Analyze and interpret data from various sources to provide a comprehensive investment overview.
• Monitor and assess investment performance.
• Present regular reports to management on the company's investment portfolio performance.

skills and experience required

• Bachelor's degree in Finance, Banking, or related fields.
• Minimum of 3 years' experience in investment analysis within an investment bank / buy side firm / family office.
• Possesses strong analytical abilities and demonstrates curiosity when approaching complex financial scenarios.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Acts as contact person in co-ordinating intercompany (Interco) activities where services for local customers are performed at an international Eurofins laboratory.
• Represents the site in Interco sales, marketing and business development with creation and development of local Interco sales strategy, roadmap and milestone.
• Responds to Interco queries and captures opportunities to promote/sell local testing capabilities for both Environmental microbiology and chemistry.
• Provides weekly Interco sales activity reports to management.
• Be part of a team in creating an Interco sales forecast plan for a testing category by lab and / or by account.
• Provide input on Interco sales strategic initiatives that the business should pursue, both short and long term, including gap and opportunity analysis.
• Uses Eurofins Customer Relationship Management (CRM) system to manage internal communication and document territory and client information as required for the business unit with creation of proper dashboards for presentation of the sales activities and effectiveness to management.
• Enter all opportunities, leads, and key activities into CRM system while following all CRM requirements.
• Diligently follow up with potential clients on opportunities created and document opportunity progression in CRM system to ensure timely updates on project files.
• Establishes, nurtures and grows client relationships through the diligent analysis of the database in CRM system at the appropriate levels.
• Define, take part in and work on the projects in the Permanent Improvement Programmes (PIP) scope.
• Define and support alignment and standardisation of key concepts and processes at Eurofins.
• Define and develop standard laboratories and processes for specific applications.
• Develop methodologies and standards in performance and cost management.

Responsibilities

• Work with a whole spectrum of business users, Bankers, Traders, Finance, Risk, Capital Market, and Operation to understand their needs and processes to produce clear requirement specifications.
• Work on the whole solution lifecycle from Coding/Development of solution, unit testing, support user in UAT, validate results, and implementation in production.
• Co-ordinate with Head Office and/or vendors on projects and issues where needed.
• Provide day-to-day application support to users.
• System enhancement, code changes, and ensure these are managed and implemented timely and smoothly.

Requirements

• Min 5 years of experience within banking sector
• Knowledge of banking domain and instruments/products will be an advantage but not essential
• Experience in data warehouse project is a plus.

Company Reg No.: 201131609D l License No.: 11C4684 l EA Reg no: R1986850

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

THE POSITION

Title: Business Analyst Intern

Key responsibilities:

• Researching, analyzing, and monitoring factors relevant to our industry and inform recommendations to stakeholders
• Analyze business goals, objectives and needs
• Contribute to planning and designing business processes and make recommendations for improvement
• Provide analytical support for the company
• Develops and prepare materials for corporate presentations

Requirements:

• Relevant degree in Business field
• Organized, analytical, and results-orientated individual who enjoys a fast-paced entrepreneurial environment
• Detailed oriented and able to handle information with high degree of accuracy
• Excellent critical thinking and problem solving skills

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Business Analyst Intern, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

• Perform impact analysis for upstream and downstream changes that affect the systems.

• Design, develop and deploy programs, batch scripts, ETL flows (using Elixir Ambience tool), complex PL/SQL and T-SQL scripts (packages, stored procures, functions, and triggers), SSIS packages or SSRS reports.

• Follow the organizational SDLC processes to deliver project or enhancement requests, create/update SDLC documents including functional and non-functional specifications, technical design documents, test plan, test cases, release procedures, system operational documents, user manuals, etc.

• Investigate and troubleshoot production issues and system problems escalated by IT Operation team, identify root cause, provide workaround to rectify issue/problem, and work out the long-term solution to fix issues/problems permanently.

• Be involved in regular maintenance activities, e.g., yearly DR drill, quarterly support for server or platform software patching, etc.

• Provide ad-hoc support for IT service requests, e.g., data extraction, data alteration, extract system logic, answer to users’ inquiry about the data/logic in the system, etc.

• Prepare artefacts in accordance with the bank's ystem lifecycle framework and documents.

• Manage, maintain, and support applications and the corresponding operating environments, focusing on stability, quality, and functionality ensuring service level expectation.

• Evaluate the current system state, identify aspects which could be improved and recommend changes to achieve the improvement.

• Coordinate with IT teams on system environment setup and maintenance.

• Coordinate production release and provide post implementation support.

• Highlight or escalate risk and issues to relevant parties in a timely manner.

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, Manage Information Science, Banking and Finance or equivalent.

• Good system knowledge relating to Data Warehousing, ETL, and ESB, with relevant experience on IIB (IBM Integration Bus) development.

• Experience on Oracle Database Development (packages, stored procedures, functions, etc.) and Linux Shell Scripting/ Experience on MS SQL Server development (SSIS packages, stored procedures, functions, triggers).

• Experience with WebSphere Adapters, patterns, ESQL, DFDL, XML, XSLT mapping and usage of SOAP, HTTP and JMS protocols.

• Experience in data management and data warehousing.

• Agile project delivery framework.

• In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework.

• Azure Cloud implementation experience.

For more information, please visit to www.gmprecruit.com and search for Job Reference: 20265
To find out more about this opportunity, please contact Tang Lee Ling at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are working with a top global tech consulting firm to hire a Fraud Specialist on a 1-year contract.

*Kindly note this role is on a shift-basis and night-shift allowance will be provided.

Responsibilities

• Manage actions taken on potential or flagged fraudulent activities/cases
• Coordinate intelligence on fraud related matters and processes, aiding in the development and implementation of the Fraud Risk Management Framework
• Monitor any suspicious transactional activities, with pro-active follow-up and resolution
• Liaise with clients and provide assistance on possible scam activities
• Support monthly reporting on scams and fraud figures reported to the firm
• Investigate and mitigate potential detected fraud cases

Requirements

• Any fraud or relevant risk management experience
• Initiative and keeness to learn

TSH Corporation Limited runs a dynamic chain of bars, namely; Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge. We also distribute premium spirits through The Whisky Store and run Singapore’s most vibrant and biggest whisky dedicated exhibition – Whisky Journey.

Job Highlights:

· Progressive, collaborative, autonomous, friendly working environment.

· Great career advancement, exposure and learning opportunity.

Job Description:

· Provide timely management report to accurately reflect performance of the operations including in-depth analysis to ensure integrity of results across all product lines.

· Liaise with outlets to compile variance reports on the followings:

a. Physical stock count from outlet;

b. Minor Variables (Tasting, Free-Of-Charge (FOC), Spoilt) from outlet;

c. Purchase from invoices and

d. Sales data from Point-Of-Sales (POS).

· Provide daily, weekly and quarterly reports that track revenues and gross profit by customers and product categories.

· Prepare Customer Relationship Management (CRM) Report on members sign up, top spender, cash back, first visit, transaction and spending history reports.

· Update Mailchimp database, Advocado CRM and SevenRooms for guest experience and retention.

· Create open items for alcoholic beverages, if any to verify against POS and update price change.

· Prepare and update simplified month end Profit & Loss.

· Issue Raptor access card, update new payment mode, seating and menu arrangement as and when required.

· Provide timely and accurate respond to ad-hoc request as and when required by management.

· Interact with the marketing and other departments on the forecast, actual, budget and business metrics on sales, gross profit and other departmental expenses.

Job Requirements:

· Minimum Diploma in Business Administration/ Accountancy/ Finance will be an advantage.

· Familiar with Raptor, Advocado and SevenRooms will be an advantage but not necessary.

· Fresh graduates and Mid-career individuals are welcome to apply.

· Highly motivated, creative and ability to work independently.

· Proficient in MS Office Application (Excel, Words, PowerPoint).

· Good communicate skills, meticulous and strong interpersonal skills.

We regret that only shortlisted candidates will be notified.

Vendor Relations and Operations Analyst

(relevant experience in financial institution )

Vendor Management/Cheque Processing,

Process Improvement

Operational Oversight

Comments for Vendors: 1. Strong sound, analytical and decision making abilities

2. Excellent inter-personal and communication skills in dealing with all levels of staff and external parties

3. Demonstrate critical thinking: ability to suggest improvements and identify risks

4. Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectation

=Cheque Processing Vendor Management

=Service levels performance

=Monthly invoices review

=Change Controls and Special Requests

=Risk and control identification

=Operational issue/incident management

=Audit facilitation

=Business Continuity Planning (BCP)

=Data Loss Prevention (DLP) support

=Control gaps remediation

Responsibilities :

1. Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes

2. Monitor service levels performance against critical measures set in service contract

3. Review monthly invoices billed by vendor

4. Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.

5. Review processes and identify areas for improvement, risk and control.

6. Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.

7. Prepare and facilitate audits by internal, external or regulatory audit functions.

8. Provide operational support to Business Units for new initiatives.

9. Manage Business Continuity Planning (BCP) for outsourced-related matters

10. Support Data Loss Prevention ( DLP ) implementations in the outsourced area

11. Perform and support site visits with site visit SMEs and control functions

12. Ensure control gaps are addressed with timely and appropriate action plans by the vendor

The Candidate will work on the implementation of the new core banking system T24. Our client is a lead global financial institution.

Role and Responsibilities:

• Lead TEMENOS T24/TRANSACT core banking product implementation and configuration.
• Analyze and propose solutions for functionality and process gaps between European and Asian sites.
• Collaborate with stakeholders to structure and integrate new requirements into the program.
• Develop functional solutions with business stakeholders and IT teams.
• Define implementation roadmaps in coordination with technical teams.
• Drive definition of use cases for Integration and User Acceptance Tests.
• Manage decision-making processes and obtain necessary approvals.
• Ensure a global perspective in addressing requirements for all sites.
• Conduct preliminary studies, cost estimation, and planning.
• Coordinate and contribute to Users Acceptance Tests for new implementations.

Candidate profile:

• At least 10 years of experience in Banking Industry, as a Business Analyst
• Expert knowledge and experience in TEMENOS T24/TRANSACT Core Banking platform for wealth management, understand the various flows and functions, familiar with system parameterization and configuration.
• Knowledge in end-to-end Payment System knowledge (exposure to Payments Hub, Clearing and Settlement), Client and Account data management, (nice to have) Derivatives, (nice to have) Regulatory reporting.
• Excellent communication skills in English, both oral and written.
• Strong proficiency with Powerpoint, Excel, Word, Visio
• Fluent in SQL queries and data analysis, data modeling.
• Experience in Agile Scrum is a plus
• Proficient with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)