Morgan McKinley is Your Gateway to Career Success.

Embark on a rewarding career journey as a Business Control Analyst for our client in the financial services industry.

Job Overview:

Duration: 12 months – highly renewable

Location: 2 HARBOURFRONT PLACE

Responsibilities:

• Manage risk-mitigating activities, strategic initiatives, and process enhancements within programs.

• Support regulatory inquiries, audits, and exams, providing guidance to Front Line Units and Control Functions.

• Engage with US and international business partners, representing programs and ensuring compliance.

• Identify emerging issues, manage timelines, risks, and dependencies, and maintain effective reporting routines.

Qualifications:

• At least 5 years of experience in business controls, governance, or risk management experience from Financial Services Industry

• Bachelor’s degree or Diploma holder in Banking, Finance, Accounting, Auditing, Economics or similar field

• Flexibility to support an organization with an enterprise scope.

• Strong organizational skills to prioritize competing demands and meet deadlines.

• Ability to influence stakeholders, challenge effectively, and apply business judgment for optimal outcomes.

• Excellent communication skills to inform, influence, and resolve issues across all organizational levels.

Good to Have:

• Experience in exam and regulatory management.

• Understanding of outsourcing requirements, including contracts, services, and change management.

• Familiarity with Inter-affiliate Service relationships and enterprise lines of business.

• Knowledge of Enterprise Services Taxonomy.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Job Responsibilities

· Asset Management – Manage laptops inventory, issuance, write-off of assets, etc.

· Financial Data Management - Ensuring accurate/up-to-date data entries in excel trackers.

· Work with various senior managers to monitor utilization of budget.

· Prepare monthly financial dashboard reports.

· Assist with yearly budget exercise.

· Process invoice payments.

· Create PR/GR/Extract reports using SAP system.

· Upkeep of Finance Share Point/Shared Folder Repository.

· Prepare weekly reports for Finance Lead on open tasks/ issues.

· Other Finance/Asset Management related ad-hoc tasks as directed by the Finance Lead

Qualifications and Skills Required

· Bachelor’s Degree in Banking & Finance/ Business Management or related field.

· At least 3 years’ relevant experience preferably in a Finance Institution or Consultancy firms.

· Above average excel skills (Advance formulas, pivot tables, building of reporting dashboard). Strong in data analysis using excel.

· Good knowledge in Power Point and have prior experience in preparing PPT slides for reporting purpose. Knowledge in Power BI will be a plus.

· Good experience in managing/responsible/implementing business process improvement.

· Have working experience in SAP system (PEMS).

· Excellent internal communications, written and verbal communication skills.

· Strong analytical and troubleshooting skills.

· Strong Attention to details.

· Willing to learn attitude and able to work independently.

· Able to handle confidential data in a professional manner. PDPA related certification will be a plus.

· Experienced in software and related maintenance contractual/commercial processing will be a plus.

· Have knowledge in managing Share Point will be a plus.

· Experienced as a PMO support in Bank Projects will be a plus.

The Opportunity

• Adecco is partnering our client, a famous Tech MNC
• We are looking for a Junior Analyst (Lending/Loan Product)
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Excel Skills – SQL and VBA would be preferred
• Photoshop Skills
• Prior experience in e-commerce/tech/finance would be a plus!

Job Description

• Execute day to day operations and administrative work across all lending programs
• Daily monitoring and tracking of inventory across all partnering merchants
• Coordinate with internal and external stakeholders for business operations and marketing execution
• Account management across partnering merchants (eg. Troubleshooting product issues, Communicating and respond to merchants queries)
• Responding and managing partner's experience with regards to all lending programs

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

Job Description & Requirements

Job Responsibilities:

Great initiative on planning deployment across multiple sites;

and resolve shortfall issues together with Operations team on a daily basis.

In charge of planning Quick Response Team and relief officers for their deployment

Take daily shift attendance to ensure that all officers reported on site

Keep track of sites accident/incident and report in the digital log book

Responsive to ad hoc incident and able to resolve it quickly

Skills and Experience:

-Candidate must possess at least GCE ‘O’ Level.

-Able to work basic computer literacy with Google Spreadsheet At least 1 Year(s) of working experience in the related field is required for this position.

-Must possess a Security License with a minimum grade of PWM Senior Security Officer.

-Preferably Junior Executive specialised in Security/Armed Forces/Protective Services or equivalent.

-Must possess Class 3 driving license.

-Day or Night Shift

• Extensive knowledge garnered working as a Data Centre Operator.

• Thorough knowledge of Data Centre Operations with strong knowledge of Operations methodology.

• Experience in eyeball checking of system faults and failures

• Good technical knowledge on Data Centre monitoring tools.

• Possess an in-depth knowledge of data centre infrastructure technology and components for installation.

• Strong written and excellent communication skills.

• People are ready to work alone and can join in next 30 days.

An exciting opportunity to be be involved in Customer Data Analytics, producing insightful analysis and to establish data product roadmap, to develop and roll-out data product based on various data sources that forms a centralised customer data view within Enterprise Data Platform.

Mandatory Skill-set

• Bachelor's Degree in Computer Science, Business Analytics, Statistics or equivalent;
• At least 3-4 years of hands on experience in data analytics;
• Proven experience in designing and developing data models and ETL;
• Proficient in performing data analysis using SQL, Python or SAS;
• Has experience in data warehouse design such as Star Schema, Snowflake Schema, Data Vault, Database Normalization and De-normalization;
• Strong analytical and problem management skills;
• Proven experience in stakeholders management skills;
• Independent, yet a good team player;
• Proactive with high sense of ownership.

Desired Skill-set

• Experience in graph database or column-oriented database is a plus;
• Experience in financial industry is a plus.

Responsibilities

• Perform data profiling and data analysis on data sources;
• Design, plan and communicate data products roadmap to relevant stakeholders;
• Develop, test and roll out data product;
• Identify and define data quality mechanism to make sure data is available, usable and of high quality;
• Manage and prioritize change requests from users;
• Support development of analytical data consumption;
• Involve in the planning of data management strategy and technologies;
• Ensure that all data analytical projects are compliant to necessary guidelines, policies and regulations;
• Keep up to date with latest industry trends, regulatory compliance and emerging threats;
• Identify risks and collaborate with relevant stakeholders to mitigate the risks.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are looking for an onsite Technical Service Delivery Manager (SDM) to oversee and manage and application maintenance and support project for Parkway client in Singapore.

• Lead / coordinate onsite and offshore teams performing application maintenance and support, to meet expected service levels and standards;
• Manage and support change requests, service requests to the application, reviewing their impact and compliance to existing systems;
• Ensure that any incidents or problems are addressed and resolved with minimal disruptions to the application service;
• Perform root cause analysis and prepare documentation for incidents;
• Work together with customers for risk assessment and related exercises;
• Report on status of the application and its availability as necessary.
• Ensure that the relevant project documentation is accurate and up-to-date;

Requirements:

· Degree in Computing or any related discipline.

· At least 3 years in a managerial or supervisory position, supporting software application maintenance projects.

· Excellent troubleshooting skills, and ability to manage escalations.

· Ability to manage a team effectively.

· Good communication skills and ability to maintain a good relationship with customers.

· Ability to work in a fast-paced environment.

· Have good understanding of popular software development platforms / frameworks (J2EE, .NET, React, Android & iOS), and DBMS (Oracle, MySQL, MS SQL).

· Have experience with AWS or Azure.

· Understand the mobile deployment process (e.g. submission of mobile applications to AppStore, Google Play store).

· Understand Website development and maintenance with CMS system such as Sitefinity is a big plus.

· Prior experience with Healthcare and Insurance projects will be an advantage.

Data Center Operations Manager- In this new role, you will be responsible to supervise a team of technicians to make sure that all servers and computer networks are running smoothly and efficiently and are up-to-date.

You Will:

• Ability to supervise data center operators and leads, direct and utilize DC knowledge to resolve issues
• Support application management for server hosting, and third-party service providers
• Executes KPIs established by senior IT leadership
• Support data centre strategy and changing circumstances as required
• Ensures continuous delivery of IT services, monitoring of datacenter performance and security reviews
• Performs other job responsibilities as assigned by management
• Management of document policies/procedures to meet required Service Level Agreements
• Datacenter infrastructure management, Problem-management, Availability & Capacity Management
• Management of external contractors and consultants
• Resource-Management
• Participates in strategic and operational planning to achieve business goals by fostering innovation, prioritizing of IT initiatives
• Identifies opportunities for the appropriate and cost- effective investment of financial resources in IT systems and resources.
• Ensures continuous delivery of IT services, monitoring of IT systems performance and taking an active role in security reviews.

You Bring

• A bachelor's or master's degree in computer science, information technology, or a related field.
• At least five years of cloud security experience, focusing on designing and implementing secure cloud computing solutions.
• A strong understanding of cloud computing technologies, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Knowledge of security frameworks such as ISO 27001, NIST Cybersecurity Framework, and CIS Controls.
• Familiarity with cloud security platforms like Microsoft Azure, Amazon Web Services, and Google Cloud Platform.
• Certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), or Certified Cloud Architect (CCA) are preferred.

Job Responsibilities:

· Managing of risk mitigating activities within the programs

· Supporting of issue remediation, issue escalation process and preparation of risk dashboard

· Consulting and providing guidance on implementations

· Identifying, assessing and mitigating risks

· Liaising with multiple stakeholders and internal business groups for support/operations functions

· Understanding of regulatory and internal issues management protocols and processes

· Ensuring business processes run smoothly and timely

· Adhoc tasks and projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· 5 year of risk experience within the banking/consultancy industry would be an added advantage

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Job Description:

Principal Accountabilities:

• Provide business with effective support and advice/expertise in relation to technological and operational changes to be used/implemented.
• Requirements gathering: To be responsible for the definition and documentation of business requirements, acceptance criteria and design of systems and processes as appropriate.
• Process Mapping: analysing and documenting ‘as is’ and ‘to be’ processes and obtaining stakeholder/business owner sign off and ownership.
• Project Support: Develop the implementation approach for any market wide or Corporation wide system/process/data/work practice changes including a training approach, UAT approach, communication approach, and roll out including any pilot requirements, workshops etc.
• Facilitate and document workshops designed to gather business requirements/data requirements and map as is and to be processes. To include development and production of use case scenarios etc
• To gain consensus to documented business requirements from the Market and Corporation, leading to preparation of functional/technical specifications.
• Define benefits and impacts on all parties of process changes by carrying out cost benefit analysis and consultation work.

Skills Kowledge and experience:

• Ability to think strategically as well as being able to focus on the detail.
• Strong communication and inter-personal skills; ability to influence stakeholders, collaborate effectively and build consensus.
• Co-ordination and planning skills – needs to be able to pull the “many stands together”.
• Motivated self-starter, resilient and tenacious, able to take ownership and drive through the required changes and implementations.
• Strong analytical and problem-solving skills with commercial awareness. With the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Customer-focussed, understands customer needs with “desire to help” attitude.
• Strong numerical and verbal reasoning skills.
• Good team working capability.
• Ability to build and maintain strong relationships in the Corporation.
• Competent Microsoft skills including MS Project and MS Visio

Knowledge:

• A good knowledge and understanding of reporting and analytical tools, data analysis principles and quantitative methodologies used to gain insights into the data and present findings to the audience question.
• Solid knowledge & experience of business analysis tools and processes
• Knowledge of the general insurance market.

Experience:

• Experience of working within the financial services, insurance, or consultancy sectors in preferred.
• Working in a business focused, process and data driven environment.
• Good understanding of the longer-term delivery of business projects end to end.

Competences:

• Working in a Team
• Delivering results and meeting customer expectations
• Applying expertise
• Leadership
• Adapting and responding to change
• Creating and innovating
• Entrepreneurial and creative thinking
• Results Orientation
• Stakeholder Management

• Analyst would be part of 24x7 Cyber Security Operations function to perform security monitoring and incident response, data loss prevention, vulnerability management, threat intelligence and threat hunting.
• Perform monitoring, research, assessment and analysis on alerts from SIEM tools.
• Follow pre-defined actions to investigate possible security incidents or perform incident response actions, including escalating to other support groups.
• Maintains standard operating procedures (SOP), processes and guidelines.
• Ensure proper functioning of systems in the Security Operations Centre.
• Send out emails to L2 and other groups and follow up accordingly.

Requirements

- Strong analytical and problem-solving skills, with the ability to quickly identify and resolve security issues.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

- Ability to work in a team and each individual’s contribution is crucial to the team’s objectives.

- This is a 24/7 operational work. Able to commit to 12-hour shifts, weekends and public holidays.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and convey complex security concepts to non-technical stakeholders.

- Proven ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Accountabilities include but not limited to:

• Managing risk-mitigating activities within the programs
• Supporting high-priority efforts, including issue remediation, strategic initiatives and process enhancements
• Supporting coordination and management of regulatory inquires, audits, exams and providing response guidance to Front Line Units (FLU), Control Functions (CF) and Entity partners
• Engaging with business partners in both US and international locations to represent programs and corresponding requirements
• Understanding regulatory and internal issues management protocols and processes
• Identifying emerging issues and proactively managing functional and internal timelines, as well as risks, issues and dependencies
• Maintaining effective reporting and communication routines to achieve understanding of oversight activities
• Supporting policy and standard adherence activities and oversight routines, including assessment of laws, rules and regulations
  

Required Skills:

• 3-5 years of relevant work experience in business controls, governance and/or risk management.
• Ability to be flexible in support of the maturing organization with an enterprise scope and mandate.
• Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines.
• Ability to appropriately influence key stakeholders and partners, and effectively challenge when necessary.
• Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
• Effectively communicate to inform, influence, and resolve key issues in a timely manner with all levels of the organization

Desired Skills:

• Work experience in exam and/or regulatory management
• Understanding of outsourcing (third party/inter-affiliate) requirements, including contracts, services, and change management
• Understanding of Inter-affiliate Service relationships between legal entities of the Company
• Understanding of enterprise lines of business and global operations 
• Familiarity with the Enterprise Services Taxonomy

EA License Number : 11C4879

Job Title: Financial Reporting & Analyst (ID1427)
Location: Yio Chu Kang, one way transport pick up at AMK or Yio Chu Kang
Working Hours: Mon to Fri, 8.30am to 5.30pm.
Salary: Up to $7200

Job Description:
• Provide financial planning and analysis for all operations in the region
• Prepare monthly reports on the financial results of the Company
• Lead Finance/Business planning cycle
• Consolidate and prepare analysis on the sales data for all operations
• Assist with financial projections for projects and investments
• Maintain relationships with business leaders to guide decision-making
• Provide analytical support to business initiatives
• Any ad hoc projects as assigned

Requirements:
• Bachelor’s Degree in Accountancy, Finance or equivalent
• At least 4-5 years of relevant working experience as a Financial Reporting & Analyst
• Strong finance analytical and data gathering skills
• Highly familiar in Microsoft Office applications, ie Excel and PowerPoint
• Experience in Hyperion software is preferred
• Capability of multi-tasking and prioritizing projects/tasks
• Good interpersonal skills
• Self-motivated, ability to work in a fast-paced environment

Responsibilities

• Drive consistency in application of General Ledger Account Ownership (GLAO) and Manual Journal Entries (MJE) standards and guidelines across locations, business and support units.

• Conduct GLAO Quality Assurance Reviews (QAR) to strengthen controls and compliance in the area of GLAO, MJE and financial reporting.

• Develop QAR framework for financial reporting, kick start group program across locations.

• Drive MJE reduction in partnership with business and support units.

• Provide advisory support on financial control policies, standards and processes. Partner other business and support units to understand regulatory developments, assess implications for Finance and provide inputs from financial control perspective.

• Drive continuous improvements and standardization efforts across locations, business and support units to strengthen the financial control environment.

• Rollout of financial control related initiatives such as GLAO project and use data analytics to deepen financial analysis via GLAO and MJE Dashboards. Track progress and ensure timely delivery and quality outcomes.

• Promote and drive financial control mindset and awareness across the Group.

Requirements

• Degree or relevant professional qualifications in Accountancy and Finance.

• At least 7 to 10 years of relevant experience in audit, financial control and operational risk management preferably in a bank or financial institution.

• Demonstrate a good financial control mindset and have good understanding of balance sheet substantiation.

• Possess good communication and analytical skills. Able to distill and frame issues clearly to internal stakeholders.

• Able to interact well across different departments and locations at different levels of seniority.

• Can-do attitude, possess initiative, drive and ability to work independently and be a good team player.

• Proficient in Microsoft Office Applications, QlikView and Tableau will be an advantage.

Morgan McKinley is Your Gateway to Career Success.

We are seeking a highly experienced and knowledgeable individual to join our client, an Investment Management Firm, as an Investment Operations Analyst focusing on liquidity management. In this role, you will be responsible for ensuring proper cash flow management and executing various investment activities related to liquidity and derivatives support. As part of the Front Office Services (FOS) team, this role will collaborate with multiple departments to optimize investment outcomes for our clients.

Responsibilities:

Liquidity / Active Cash Management:

o Monitor and review cash balances and settlement ladders.

o Support portfolio managers in investing excess cash, managing exposure risk, and preventing overdrafts.

Oversee and report cashflow exposures across counterparties within prescribed limits.

Derivatives Overlay Support:

o Review collaterals and margins to ensure alignment with market movements.

o Manage security and cash collaterals and margin movements.

o Collaborate with Investment Teams and Middle Office on security collateral postings and recalls.

o Assist Investment Teams in hedging overlay portfolios.

Order Generation & Execution:

o Generate orders for FX and Short-Term Money Market Instruments (STMMI).

o Collaborate with the Investment Monitoring team to resolve any flagged breaches.

o Work closely with the dealing team to support efficient execution.

o Review counterparties based on level, capacity, willingness to trade, and execution cost.

o Ensure regulatory compliance and meet the Fund Management team's objectives.

• Data, infrastructure, research, and Projects

• New funds launch and strategies support

Qualifications:

• Graduate or post-graduate degree in Business/Accountancy/Finance.
• 5-8 years+ of broad experience in the asset management industry, with a focus on Treasury/Liquidity management and execution.
• Thorough understanding of investment concepts, instruments, asset classes, and derivatives
• Good knowledge of a wide range of treasury products and their operations.
• Familiarity with investment regulations and restrictions in Asian markets.

If you are a highly skilled investment operations professional with a strong background in liquidity management and execution, we would love to hear from you. Join us now and contribute to delivering exceptional investment outcomes for our clients.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Responsibilities:

• Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes. This helps in evaluating project performance, identifying areas for improvement, and providing timely information to stakeholders.
• Maintain Project Status Registry for MSO projects and provide the necessary reporting to management including escalation
• Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.
• Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.
• Drive continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.
• Foster a collaborative and results-oriented culture within MSO, promoting professional growth and maintaining high standards of project management excellence.

Requirements / Qualifications

• Bachelors Degree in Engineering, Information Technology, Computer Science, Information Systems or related disciplines with at least 3-5 years of relevant PMO experience.
• Demonstrated experience in supporting PMs in managing and delivering systems in complex information exchange environments (in the health care industry would be an advantage).
• Demonstrated consistent program management skills, including ability to apply analytical and problem-solving skills, to effectively manage project status.
• Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

ocation: Singapore (Remote)

Salary: Competitive Salary + 10% bonus, DOE

*This position is not eligible for relocations. All positions must reside within the country listed within this job description.

We are looking for someone to:

Have knowledge and experience in Salesforce and Mulesoft support, application support, and service maintenance.

• Ticket Troubleshooting
• Service Request Management (Misc, Data Cleanup, Case Ownership updates, Case Assignment Rules Changes)
• Content creation, content updates, and knowledge management (Salesforce Knowledge Base and Approval Process)
• Basic admin and configuration issues in SFDC (Service Request on basic tickets raised by users like CURD operations, View setup and configuration and manage users, profiles, roles, proactive monitoring for batch jobs, permission sets management, territory management, creating records)
• User provisioning, standard report/dashboard generation, and simple data fixes.
• Omni Channel Skill updates.
• Medalia Agent on/off-boarding (Data/integration issues on Medalia side; Data fixes in Salesforce)
• Salesforce IP Whitelisting updates.
• Mulesoft support requirements (Troubleshooting based on Mulesoft alerts notifications, search logs, monitoring, gathering more info around the issue)

We want someone who:

• Is a collaborative utility player mentality (low ego) with a proactive sense of curiosity
• Actively investigates to get relevant information
• Demonstrates proactive and professional communication skills with all stakeholders and partners
• Maintains a professional, adaptable, and respectful manner
• Provides high quality service to all users

Some stuff you need:

• Experience in Salesforce Application Technical/Engineering Support Scope:Knowledge of Salesforce Omini-Channel Routing, preferably skills-based routing.
  Knowledge of Salesforce Service Cloud.
  Ability to troubleshoot via SOQL.
  Knowledge of LWC.
  Ability to read through Apex Code.
  Knowledge of Live Agents and WhatsApp.
• Experience in Salesforce Application Management/Administration Scope:Knowledge of Service Console.
  Knowledge of setting up and customizing Omni Channel, Chats, Messaging channels, etc.
  Good understanding of Page Layouts, Record Types, and Picklist dependency.
  Able to provide/revoke access, and manage profiles, roles, and permission sets groups.
  Ability to read and debug flows, and validation rules.
  Create and Modify reports and dashboards.
• Experience in Mulesoft Technical/Engineering Support Scope:Knowledge of Anypoint Platform (CloudHub)
  Ability to troubleshoot using Anypoint Monitoring.
  Ability to invoke APIs using tools like Postman/Swagger.
  Understanding of API spec standards such as RAML/OAS.
  Ability to run and debug Mule applications for RC analysis.
  Understanding of Object Stores and Queues.

Nice to have:

• Salesforce and Mulesoft qualified, certifications, etc.
• Development experience.
• Experience in techno-functional Salesforce and Mulesoft

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

We’ve got you covered:

• Competitive salary + performance bonus
• Unlimited Paid Leave Policy after 90 days
• Up to 100% Employer-paid Medical Benefits for employees and up to 85% coverage for dependents
• 100% Employer-paid Dental & Vision benefits for employees & dependents
• 100% Employer-paid Life, STD, and LTD benefits
• 401(k) plan with match up to 4%
• 100% paid parental leave up to 16 weeks
• Up to $1200 Learning & development allowance annually
• Up to $1200 monthly Health & Wellness stipend annually
• Up to $2000 Employee referral program
• Paid holidays annually

Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in the Singapore and passing a complete background check

Position Purpose

The role is to provide augment to the Payments & Cash Management team to deliver solutions as part of the banks Ambition 2025 plans. The person taking on this role will be expected to manage delivery of minor enhancements and problem tickets in alignment with other delivery teams. The role is expected to handle coordination with production support, users and testing including UAT coordination and deployment into production.

Responsibilities

Direct Responsibilities

• Responsible for Developments and L3 and techno functional support activities for a vendor-based application which is used for Cross Border payments processing for Corporate Banking-Cash management domain

• Bring the project and contributing teams together and collaborate closely to address and deliver minor enhancements and problem tickets.

• Produce vendor requirements and review vendor specifications (where applicable)

• Review and sign-off the artefacts and solutions produced by the vendor (where applicable)

• Provide SIT, UAT, regression testing and rehearsal testing support

• To ensure successful implementation of solutions and releases

• Responsible for Test environments build, End of Day testing and monitoring, job scheduling and Monitoring and alerting of inbound and outbound EOD jobs

• Provide weekend deployment support

Contributing Responsibilities

• Contributes towards the end-to-end solution for new products and developments

• Contributes towards defect leakage and quality improvement initiatives

• To share support and expertise by providing training and knowledge sharing sessions

• Experience in Oracle PL/SQL

• Contributes towards Defect Management and tracking for closure.

Competencies (Functional/Technical/Behavioral)

• Excellent interpersonal and negotiation skills

• Ability to work in a fast paced, dynamic, and multi-cultural environment

• Sound functional analysis and project management skills with proven project/deliverables in working experiences

• Strong Understanding of complete software lifecycle

• Strong understanding of Release management processes

Mandatory:

• Str Good experience in Payments, Cash Management, and Transaction Banking projects for APAC domain.

• Project management tools - JIRA

Good To have

• Good Understanding of Application architecture

• Strong understanding and working experience in Unix or Linux OS

Experience and Qualifications required

• 10-12 years minimally of IT experience in banking software development

• Strong familiarity with Payments (Cross Border, RTGS, LVP ,Payroll, Real time Payments), Direct Debit, Cheques), and Receivables (Collections) processing across the APAC region

• Knowledge of ISO 20022 and Swift Message formats

• Practice experience of SDLC and/or Agile Scrum

To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery

•To ensure accuracy and compliant for all customers’ requests

•To successfully cross-buy the Bank’s products and services

•To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs

•To adhere to professional standards of behavior& conduct in dealing with customers & fellow CSOs.

•Flexibility in work deployment when business needs arise

•Support and protect the DBS brand by creating positive discussions in the social media community and to ensure message consistency across the different online platforms

•Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message consistency across the different online platforms

Minimum Educational level :

1) Diploma & Degree holders

Job Summary

The ideal candidate would be an experienced enterprise salesperson with direct touch experience, demonstrating successful experience in the Contact Center or Contact Center as a Service areas. They will primarily be responsible for the business growth and selling of the CCaaS solution to enterprises or channel partners on their own, or by supporting the regional enterprise sales managers in APAC.

About Voca CIC: One-Screen, AI-first Contact Center Built for Microsoft Teams

Today’s modern workplace demands a new approach to customer experience, one that not only empowers agents to enjoy their jobs and provide exceptional service to customers but enables internal business lines to provide top-notch service throughout the organization too.

A Microsoft-certified lightweight CCaaS with built-in Conversational AI, is designed entirely for Microsoft Teams to unify your customer and employee experience.

With Voca CIC as a Microsoft Teams App, enterprises can consolidate their unified communications and contact center into one-screen, allowing every Microsoft Teams user to become a potential agent.

Voca CIC is a Azure-native integration with Teams and offers a unique mix of contact center and voice

expertise, making it an ideal solution for organizations looking to modernize their CX capabilities with

minimal upfront costs.

Responsibilities:

· Develop and maintain a deep understanding of the Contact Center as a Service market in APAC and establishing yourself as the trusted subject matter expert

· Hunt for new sales opportunities within existing APAC accounts and new prospects. Develop the strategic ones to sales closer independently and help the AudioCodes regional enterprise sales managers with closing the others

• Analyse and priorities partnership opportunities to support the sales efforts within existing vendors and resellers partners and new ones and cultivate them
• Identify new opportunities for lead generating marketing activities with partners or without them and work with the marketing department to execute them
• Generate new ideas for strategic and tactical improvements to our go to market in the APAC contact center market
• Meet or exceed annual and quarterly revenue, partner, and end customers targets
• 
  

Qualifications:

• Minimum 3 years’ experience in direct sales in the contact center space
• Intermediate technical contact center knowledge and a capacity to learn new technologies
• Creative, independent, and resourceful with overachiever track record
• Strong people’s skills, relationships builder. Able to deal professionally with different personality types and at different levels in prospect’s organizations
• Consultative selling style
• Teamwork, trust, and openness are key
• Fluent in English

Responsibilities:

• Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes. This helps in evaluating project performance, identifying areas for improvement, and providing timely information to stakeholders.
• Maintain Project Status Registry for MSO projects and provide the necessary reporting to management including escalation
• Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.
• Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.
• Drive continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.
• Foster a collaborative and results-oriented culture within MSO, promoting professional growth and maintaining high standards of project management excellence.

Requirements / Qualifications

• Bachelors Degree in Engineering, Information Technology, Computer Science, Information Systems or related disciplines with at least 3-5 years of relevant PMO experience.
• Demonstrated experience in supporting PMs in managing and delivering systems in complex information exchange environments (in the health care industry would be an advantage).
• Demonstrated consistent program management skills, including ability to apply analytical and problem-solving skills, to effectively manage project status.
• Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Monitor security alerts from SIEM and security devices, and perform triage to identify potential security incidents.
• Provide guidance and support to L1 analysts and ensure that tickets / alerts are handled effectively.
• Participate in the development and implementation of standard operating procedures and protocols for SOC operations and tools.
• Collaborate with the internal and external stakeholders to close security tickets / remediate identified security incidents.
• Provide technical support to internal and external stakeholders regarding security incidents and system configurations.
• Perform analysis of threat intelligence feeds and provide the recommendation of threat mitigation.
• Contribute to the development and implementation of threat intelligence feeds and use cases to enhance threat detection capabilities.
• Provide extra assistance to the team during heightened periods.
• Responsible for working in a 24/7 SOC environment.

Role:

Manage the data centre operation in Data Centers to support the IT infrastructure operation. Ensures the batch operation operates effectively and efficiently.

Responsibilities:

1. Strategies and improve the operation and SOP.
2. Manage data centre batch operation for both Mainframe and Open system to ensure jobs are monitored, trigger timely and escalated timely if there are any issues
3. Manage and support data centre tools upgrade
4. Support the automation initiative to remove manual task and improve turnaround time
5. Involve in the product development of Operation Dashboard
6. Experience in using OPC to schedule jobs and API tasks
7. must have experiences in manage, perform and monitor (must hands-on and not facilitating) batch operation/job for Mainframe - Mandatory

Deliverables

1. No high audit findings or issue
2. No major operation issues
3. Consistently review, plan and improve the current operation model

· Experienced in gathering, defining and translating business needs into Business Requirements where IT teams can use for effective analysis and IT solution definition.

· Experience in managing requirements from initiation to closure by working with business stakeholders and technology delivery teams - End to End.

· In-dept knowledge in wealth management - client reporting functional area: Asset, Cash, regulatory, tax reporting etc.

· Experience and sound knowledge about SWIFT and ISO20022 messages.

· Experience in Agile/scrum methodology, including defining a minimal viable product, and exposure to other software development methodologies.

· General understanding of system development - Mainframe and Java based applications.

· Understanding in webservices (SOAP/REST) and supported data structures such as XML, JSON.

· Plan, communicate and perform acceptance testing including documenting traceability, agreement on entry and exit criteria, test strategy, coverage and test scenarios.

· Experience in troubleshooting and ability to drive investigation of issues raised by end user under the L3 line of support.

· Should possess knowledge of agile development and tools – JIRA/Confluence.

· Strong written and verbal communication skills.

Strong interpersonal skills and results-oriented team player