Job Description:

• Conduct statistical analysis and provide statistical support for research project
• Assisting identify stakeholders needs and clarifying the research/ evaluation question
• Planning and overseeing data collection to support related program evaluation
• Expanding the stakeholder base for health program evaluation and strengthening partnership with existing collaborators
• Performing data extraction and compiling statistical data for reporting

Requirement:

• Bachelor Degree with concentration in Statistics, Mathematics or equivalent

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click Apply Now button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. **

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel No: R21101828

EA Personnel Name: Kam Xiu Ping

Morgan McKinley is seeking a professional AML Analyst for a contract position with our client in the financial/banking services industry.

Job Responsibilities:

• Perform enhanced due diligence reviews, transaction monitoring alert and name screening alert reviews
• Assist with relevant investigations, and prepare reports for internal and regulatory related purposes.
• Support AML Advisory in the execution of ad-hoc key AML/ CFT matters where required
• Ensure timeliness and accuracy in performing related AML reviews and checks

Qualifications:

• Bachelor's degree in financial Banking, Economics or equivalent.
• At least 1-2 years of relevant experience in AML, EDD or CDD from financial institutions
• Candidate must have AML investigation/compliance background
• Strong communicator and collaborator with critical thinking and analytical skills

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

The Business Analyst will be part of a team that manages product development, implementation and continuous improvement of crew IT applications and systems in Flight Ops Division, Integrated Crew Operations and Planning Department. The ideal candidate will have a strong background in systems management, a deep understanding of operational requirements, and a passion for technology-driven solutions.

Key responsibilities

• Playing a key role in project management, ensuring timely and within-budget delivery.
• Review training and qualification records within crew products, identify and redesign systems, processes, and reports for improvements to ensure crew training and qualifications meet regulatory and compliance requirements.
• Develop user stories and define system objectives and acceptance criteria, ensuring they meet operational and compliance requirements.
• Collaborate with IT and software development teams to design and enhance system functionalities.
• Develop and maintain strong relationships with key stakeholders including IT and software development teams to manage product releases.
• Prepare user requirements and tender specifications for new systems.
• Prepare and submit cost justification paper to management.
• Evaluate tender proposals and submit recommendation to management.
• Perform user acceptance testing.
• Develop and implement change management plan.
• Conduct user training and system documentation.
• Conduct risk assessment and business continuity exercise as required.

Requirements

• You should possess a recognized University degree, preferably with Honours in Computer Science or Information Science or Technology.
• Good knowledge in project management, analytical, problem-solving skills and decision-making abilities.
• Outstanding communication and interpersonal skills, capable of working effectively with cross-functional teams.
• Experience in managing IT projects and excellent understanding of operational processes and regulatory requirements related to crew management will be an advantage.
• Entry level candidates with relevant internship experience might be considered

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

• Support the project to ensure prompt delivery and implementation with quality.
• Participate in discussions with stakeholders and may propose solutions that will meet business objectives and document the solutions and business rules into the Business Requirement.
• Collaborate with the stakeholders and team leads so that the agreed project timeline will not be impacted.
• Translate the business requirements into test scenarios, conditions and expected results for user acceptance testing.
• Accountable for the execution of user acceptance testing and results are updated with proper documentation.
• Track and monitor the outstanding defects and work with Information Technology in resolving the tickets promptly and within the agreed timeline.
• Arrange & lead checkpoint discussions on defects with Information Technology, where needed.
• Prepare training guides & train the stakeholders.
• Perform post deployment verification of the system after implementation.
• To embrace our “Innovation” value, she/he will actively seek continuous improvements in her/his area of expertise thus remaining relevant to the business.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description

1. Perform detailed review of cases generated by the transaction monitoring system and/or exception reports and take appropriate follow-up actions.

2. Ensure the timely disposition of cases flagged by the transaction monitoring system and adequate documentation of analysis and follow-up actions.

3. Conduct internal STR investigation and provide analysis and recommendation to AMLO or designate. Prepare Suspicious Transaction Report for submission to local agency.

4. Execute post-STR actions on STR-filed parties to subject customers to enhanced due diligence and safeguard the interest of the Branch.

5. Maintain registers and ensure records of STR are kept in accordance with the Branch’s record retention requirement.

6. Prepare periodic and regular MIS reports for Senior Management and/or Head Office.

7. Provide proactive support to Business Units and departments in ensuring the Branch operates in accordance with the Group Policy and regulatory requirement.

8. Other ad-hoc duties and projects as required.

Job Requirements

1. A recognised Diploma or University Degree or relevant professional qualifications in financial services or audit.

2. At least 1 to 2 years of working experience in similar capacity.

3. Sound knowledge of applicable Anti-Money Laundering and Counter Terrorist Financing Regulations (KYC, Transaction Surveillance and Sanctions).

4. Possess strong analytical, written and verbal communication skills.

5. Team player, proactive and able to work independently.

6. Good proficiency in Chinese as the incumbent is required to understand Chinese documents from Head Office.

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Any Technology is a Singapore banking IT solutions provider, powering international financial institutions with deep fintech expertise and our revolutionary proprietary technology. We are growing rapidly in our global expansion and are looking for IT professionals who want to grow with the company.

Job Responsibilities:

1. Responsible to collect and analysis of business requirements of the credit card core system and related peripheral systems, sorting out business processes, and providing solutions;

2. Responsible for product prototype and functional design based on business analysis results;

3. Responsible for connecting with internal product R&D personnel, relevant customer personnel and project delivery support, including but not limited to program planning, analysis and system design, progress control, system testing, online support, etc.;

4. Responsible for writing relevant product design, analysis and detailed design documents;

5. Obtain feedback from different users in the process of using the system in time, promote product optimization and improvement, and improve user experience.

Job Requirements:

1. Bachelor’s degree in computer related professional background is preferred;

2. Open to fresh graduates or candidates with 1-3 years of experience;

3. Possess basic knowledge in credit card business requirement analysis and writing, or consumer credit related business demand analysis and product design experience;

4. Have strong logical thinking ability, communication ability and written expression ability, can quickly understand business requirements and form relevant documents;

5. Proficient in using demand research auxiliary tools, such as Visio, PPT, Axure, XMind, etc.;

6. Quick learning, good sense of responsibility and pressure resistance.

Mandatory Skills

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirements, translating into documentation for developers. Documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Work with QAs to perform and document SIT and UAT.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore team.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills with good command of English.
• Good understanding of Project Management and Agile methodology.

Our client, a local bank is looking for business analyst to join the team.

Responsibilities:

• Partner with Customer Experience/Business Unit team to conduct customer focus group and interview
• Map customer journey, collect client feedbacks/Voice of the customer and redesign the customer journey
• Validate business objective and align with customer experience
• Lead and manage issues, and ensure all requirements have proper traceability.
• Good team player with strong interpersonal skills & customer orientation
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.
• Ability to multi-task, prioritize, and manage time effectively
• Any other duties as assigned by the management.

Requirements:

• Bachelor degree with 5years of experience in financial services or consulting industry, a creative problem solver, and process driver
• Good working experience in planning and managing a program/project plan with multiple deliverables, owners and timelines
• Strong communications skills in both verbal and written, and manage a wide range of stakeholders and competing priorities
• Works well independently and as a team, adaptable and possess problem solving skills
• Excellent working knowledge in Excel (data crunching which involves vlookup, pivot table, etc.), PowerPoint and able to write well and design presentation and communication materials
• Proficient in JIRA, able in writing user story on business requirements, work with tech on user story grooming from banking industry will be preferred.
• Experience in User Acceptance Testing (UAT) before on system/app enhancement release.
• Corporate internet banking app knowledge is a plus point

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7.

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Job Descriptions

• Collaborate with business stakeholders and functional teams to gather and document business requirements for SAP ERP system enhancements and customizations

• Translate business requirements into functional and technical specifications and work with developer to develop efficient ABAP programs, reports, and interfaces that support business processes

• Perform configuration settings and maintenance on the FICO modules

• Develop and maintain functional and technical documentation, including program specifications, test plans, and user guides

• Identify opportunities to optimize existing SAP processes, recommending and implementing improvements that enhance operational efficiency and effectiveness

• Participate in system upgrades, patches, and new module implementations by providing technical expertise and analysis

• Troubleshoot and resolve SAP-related issues, providing timely support to end-users

• Stay up-to-date with the latest SAP technologies, trends, and best practices to propose innovative solutions

• Any other jobs or duties assigned by the Manager, IT

Job Requirements

• Degree/Diploma in Information Systems, Computer Science or related disciplines

• Strong understanding of SAP modules and processes, with the ability to analyze and interpret complex business requirements.

• Minimum 3 years working experience in supporting SAP FICO modules.

• Research and analytical skills with excellent verbal and written communications skills and ability to articulate and convey information concisely.

• Strong problem-solving and troubleshooting abilities.

• Ability to adapt to evolving SAP and IT technologies.

• SAP certifications and experience with SAP S/4HANA are a plus.

• Proficiency in other tech tools like RPA will be a bonus.

Domain/Business Area:

· Corporate internet banking

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

Requirements

· 5+ years of experience as a Business Analyst, preferably in the banking industry.

· Prior experience in corporate internet banking or Digital Banking

· Experience with Agile methodologies.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Assist in managing the implementation of the Core Insurance System. To manage, analyse and be the custodian of end-to-end user requirements and Core system and peripheral systems functionalities; Manage Production Incidents of SAP systems to resolution.

The key responsibilities are:

• Implementation Plan: Assist in the development and maintenance of implementation plan and work schedule including managing issues, conflicts and interdependencies
• Maintain implementation timelines including tracking and following up with users on implementation milestones and deliverables
• User Requirements: Manage the collation and analysis of MSIG Singapore user requirements and facilitate discussions with regional IT/vendor on meeting the user requirements
• Conflict Management: Manage and resolve conflicting requirements within MSIG users and with system solutions
• Track Issues and Resolution: Track and coordinate the follow-up of issues raised by MSIG Singapore users, MSIG Asia and vendor, to achieve resolution of all issues
• Process and Workflow Reviews: Assist in process and workflow reviews with internal stakeholders based on system design
• UAT: Assist Test Manager in UAT execution
• End-User-Training: Provide technical guidance in the development and delivery of End-User-Training
• Undertake any other duties as may be assigned.

• Tertiary qualification preferably with Degree in Computer Science, IT Technology, Business Administration or its equivalent

• Minimum 5 years relevant experience, preferably with insurance operational exposure
• Project Management Professional or equivalent (Optional)
• Certified Scrum Master (Optional)
• Knowledge of general insurance business
• Project Management skills
• Vendor and User management
• Change management
• Conflict resolution
• Strong communication skills
• Effective stakeholder management skills
• Ability to translate vendor solutions into effective solutions for the business
• Process re-engineering

Mandatory Skills

• Techno-functional role, working with other Business Analyst in project team to gather business, functional and technical requirements, translating into documentation for developers. Documents include functional specification document, data mapping specification, technical design document, process documentation etc.
• Experience in operations support of business applications to business users.
• Able to work independently with minimal supervision.
• Work with QAs to perform and document SIT and UAT.
• Assist project manager with project administration.
• Bridge communication between onshore and offshore team.
• Able to multi-task, meet deadlines and work in a fast-paced environment.
• Experience with SQL and API.
• Strong communication skills with good command of English.
• Good understanding of Project Management and Agile methodology.

Requirements:

• The Business Analyst shall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.
• The Business Analyst shall be a Certified Scrum Product Owner or Certified Scrum Master or equivalent.
• Business Analysts who graduated from Business School, Computer Science, Information Technology, and other Engineering discipline would be advantageous.
• The Business Analyst shall apply knowledge of Salesforce capabilities and limitations to guide implementations of the System.
• The Business Analyst shall be a Salesforce Certified Business Analyst and have passed/obtained the following Certifications: Salesforce Administrator Exam (CRT101).

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

We are looking for a highly skilled System Analyst cum IT Project Coordinator to drive the implementation, support, and optimization of a significant and impactful project

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project, with a focus on ERP systems.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Provide project administrative support, manage vendors, and collaborate closely with peers and internal stakeholders to meet project requirements and deliverables.
• Integrate or migrate functionalities from legacy systems into the new ERP system.
• Provide timely project updates, Resolve operational issues, conduct regular maintenance and risk management, and escalate matters to maintain the stability and reliability of these applications.
• Assist the project owner in other project-related administrative tasks, such as documentation, and invoice verifications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 3 years of relevant experience in IT project coordination, system/application support, and development.
• Working experience in system integration and migration is highly beneficial.
• Prior experience in .Net framework and Oracle database will be an added advantage.
• Familiarity with SAP, OutSystems, ServiceNow or similar rapid application / low-code development platforms is highly beneficial.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Job Responsilities:

1. To carry out analysis of raw materials for Quality Control Department and advise on results.

2. To carry out analytical work to resolve any issues with factory production batches, customer complaints or other.

3. To carry out all necessary solvent extractions/SPME extractions for customer matching projects.

4. To carry out analysis of fragrances for matching projects along with any necessary Tech formulation work.

5. To develop and maintain the GCMS library of raw materials.

6. To carry out any necessary maintenance duties on the GCMS which fall outside of the yearly PM or breakdown call outs.

7. To report and resolve any breakdowns to equipment vendor keeping downtime to a minimum.

8. To liaise with the Senior Perfumer on any aspect of project work where necessary to meet the required deadlines.

Job Requirements:

1. Minimum 5 years of relevant industry experience.

2. Diploma or higher educational qualifications.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Analyst - Hybrid (Internal Job Title: Client Onboard Analyst– C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all Client Data Maintenance functions, as well as delivering superior customer service and resolution of customer issues.
• Performs day to day management of the account maintenance processes including oversight of volume allocation, day-end checksupdating of internal processes and checklists as well as delivery high quality service to internal partners.
• Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
• Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Embarks on continuous on the job training for end-to-end product knowledge.
• Understands client requirements and implement them correctly.
• Monitors customer satisfaction and service level and drive process changes.
• Provides innovative solutions to clients.
• Ensures a strong and robust processing environment with effective controls.
• Establishes risk management practice.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 3 years of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment.
• Capable of multitasking and eager to learn multiple products in a challenging environment.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in handling urgent and escalation cases and manage client and internal team expectations. Proficient knowledge of English (written and spoken).
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Globecast is the leading global provider of content management and worldwide transmission services for professional broadcast delivery. The company operates a secure global satellite and fiber network to manage and transport 10 million hours of video and other rich media each year to direct-to-home satellite platforms; cable, IPTV, mobile and broadband headends; as well as corporate and digital signage networks.

Globecast Asia, headquartered in Singapore is primed to enhance its service offerings in the Asian media landscape. Globecast is an Orange subsidiary. We are seeking self-motivated individuals with a global mindset to be part of the Globecast family.

We invite applicants for the following position:

Technical Operations Center Operator

We are seeking a highly skilled and dedicated Technical Operations Center (TOC) Operators to join our dynamic team. The TOC Operators will be responsible for monitoring, troubleshooting, and maintaining the technical operations of a dedicated set of integrated systems designed to monitor a customer’s subscription video service. The service includes terrestrial networks and distribution systems. In addition to the essential functions listed below, this role will involve incident management and response to escalation from other Globecast BUs in other regions involved in the service. The ideal candidate must have a technical background in video, excellent communication skills, and the ability to thrive in a fast-paced environment.

Essential Functions :

• Demonstrate the ability to work well under pressure while exhibiting excellent customer service skills. Collaborate professionally with colleagues, supervisors, and customers to ensure a positive work environment.
• Communicate clearly and concisely, both verbally and in writing, providing accurate descriptions of events related to technical operation issues. Ensure effective communication with internal and external stakeholders.
• Participate in a fast-paced, deadline-driven environment, effectively juggling and prioritizing multiple tasks and demands. Adapt quickly to changing priorities.
• Conduct first-line fault diagnosis and rectification or escalate issues as necessary. Respond promptly to technical issues, coordinating troubleshooting and rectification efforts with internal and external stakeholders.
• Take responsibility for the deployment of redundant systems during failure conditions, ensuring minimal impact on services.
• Monitor video, audio, and other streaming services for quality and continuity. Escalate issues and discrepancies to supervisors or engineering staff for prompt resolution.
• Configure monitoring systems and perform low-level maintenance of transmission equipment and systems. Maintain a thorough understanding of operational procedures and signal flow within the scope of the TOC.
• Possess a comprehensive understanding of the technical configuration of media broadcast systems. Read and comprehend high-level signal flow and equipment documentation.
• Manage alarm systems and monitoring probes, utilizing tools. Experience using TAG monitoring is a beneficial. Generate logs and fault reports.
• Ensure all relevant documentation is correct and up to date. Respond immediately to on-air emergencies, restoring programming as quickly as possible. Accurately report all on-air anomalies and discrepancies using discrepancy reports.
• Perform other duties as assigned to meet departmental and company needs.

Qualifications & Requirements :

• Relevant Technical qualification from ITE; Polytechnic and/or equivalent qualification.
• Proficiency with MS Office (Word, Excel, and PowerPoint) and other basic desktop applications (i.e. MS Outlook, Exchange, internet tools, etc.) is assumed.
• Strong communication and good interpersonal skills.
• Familiarity with broadcast workflows.
• Understanding of streaming video.
• Keen interest in Sports & live broadcasting is an advantage.
• Monitoring of Video streaming services using probes and tools provided by premium OTT service provider.
• Manage the transmission path for acquiring video and routing sources ensuring overall OTT service availability.
• Respond to automatic alerts, escalations in timely manner and identify issue for proactive actions for service recovery.
• Open trouble tickets and activate incident management procedures by alerting internal and external teams. Remain service owner till the time issue is resolved and incident report is generated with conclusion.
• Receive and track maintenance notifications. Co-ordinate internally and externally to conclude such maintenance without or minimal impact on streaming services.
• Log issues and provide incident management reports.
• Manage communication with content partner and other global TOCs.
• Perform proactive transmission routine tasks.
• Perform request for streaming channels turn-ups and turn-downs based on standard communication.
• Previous working experience in similar roles would be beneficial.
• Prior working experience with video streaming systems is beneficial.
• Knowledge of video streaming formats and video broadcast ingest is recommended.
• Decision maker and problem solver, critical eye for diagnostics.
• Ability to perform technical troubleshooting to second line level, particularly networking.
• Must be willing to work rotating shifts that include nights, weekends and public holidays.

We regret that only shortlisted candidates will be notified.

Our client in the Renewable Energy industry is seeking a skilled and detail-oriented Senior Financial Planner and Analyst to join their team. In this role, the individual will be responsible for assessing the financial viability and profitability of investments, with a primary focus on solar projects. They will analyze financial data, conduct risk assessments, and develop comprehensive financial models to support decision-making processes.

Responsibilities

Financial Modeling

• Develop and maintain complex models to assess investment feasibility and internal rate of return (IRR).
• Factor in project costs, tax incentives, financing options, energy forecasts, and revenue streams.
• Identify optimization areas to enhance IRR.

Risk Analysis

• Conduct thorough risk assessments to pinpoint financial risks and uncertainties.
• Provide recommendations for risk mitigation.

Market Research

• Stay updated on market trends, subsidies, regulatory changes, and industry developments.

Financial Reporting

• Prepare detailed reports and presentations to communicate financial performance, investment opportunities, and risks to stakeholders, including investors and management.

Investment Analysis

• Evaluate investment opportunities and assess financial metrics such as IRR, net present value (NPV), payback period, and cash flow.
• Perform asset valuation using various methodologies, including discounted cash flow analysis.
• Evaluate and formulate business transaction structures.

Financing

• Assist in sourcing and evaluating external financial partners for competitive terms.
• Interface between management and financial partners to review project economics and assess customer creditworthiness.

Portfolio Management

• Monitor and report on the performance of existing investments.
• Conduct variance analysis to compare estimated versus actual financial performance.

Qualifications

• Bachelor's degree in accounting, finance, or a related field; CFA is a plus.
• Minimum of 5 years of experience in financial modeling within the renewable energy sector.
• Strong analytical skills and attention to detail, with the ability to interpret complex financial data.
• Excellent communication and presentation skills for conveying financial concepts to diverse audiences.
• Knowledge of renewable energy policies, regulations, and incentive programs.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.

Employment type: Perm / Full time

Work location: Central Singapore / walking distance to MRT

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with bank’s initiatives and strategies.

Main responsibilities

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

Key Areas:

Regulatory project – payment related

• Business analyst background of minimum 5 years or more
• Experience in Digital channels implementation required, either App-based or web-based
• Experience in fraud or payment implementation

Key Responsibilities:

· Analyses and document end to end detailed requirement in user stories and functional specification document.

· Walkthrough the requirement documentation with stakeholders and seek approval from Product Owner

· Document and finalize process flows including customer journeys, system flows, and operational processes based on agreed end to end requirement.

· Review SIT test cases, define UAT test scope and develop UAT test scenarios/cases in ensuring the requirements are fully tested and traceability to original requirements.

· Engage with UAT stakeholders on requirements walkthrough and UAT test cases review.

· Assist in defect triage during SIT and UAT on requirement clarifications.

· Understanding of technology and development lifecycle – experience in both SDLC & Agile/SCRUM delivery.

· Good understanding on tools such as JIRA, confluence etc.

· Strong communication and stakeholder management.

• Perform real time hardware & applications monitoring and response
• Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration
• Monitor applications, systems, devices, facilities and infrastructure according to standard procedure
• Perform data backup and tape operations according to the schedule defined
• Assignment of Incident to the resolver party
• Handle ad-hoc user account creation

Permanent, 5 days, Toa Payoh

Our client:

Data center Cooling Solution Provider

The candidate will be responsible for managing partnerships and channel relationships to drive growth and expand our market presence. This role requires a strategic thinker with excellent communication skills and a proven track record in the Data Center industry.

Job scope

1. External Partnership Management n channel management

· Identify, evaluate, and establish strategic partnerships with key stakeholders in the data centre industry.

· Have win win mindset and proficient with negotiating partnership agreements

· Develop and maintain strong relationships with

· Identify and onboard new channel partners (reseller , distributor)

· To develop n execute channel strategies to maximize market reach and sales performance.

· To engage with channel partners, including training, marketing materials, and joint marketing campaign

· Visit channel partners to offer support, gather feedback, and assess market needs.

Internal

· Work closely with internal teams, including sales, marketing, and product development, to ensure alignment and coordination.

Requirement:

• Bachelor’s degree in sales/marketing / mechanical engineering
• 3 years of experience in business development, partnership, and seller channel management in data centre industry.
• Able to travel as required.
• Experience in asia market an added advantage

please email your resume in microsoft word format to [email protected].

Responsibilities

• To communicate incident status and update respective parties involved
  Responsible for updates into ticketing system and complete with detailed information
• Responsible to maintain daily operation Network Management System (NMS)
• Responsible to create and track trouble tickets to closure and perform technical troubleshooting in accordance to established troubleshooting procedures
• To handle incidents for next level technical support or/and field dispatch
• To assist in other operational tasks as requested.

Requirements

• Min. Diploma in IT / Computer Engineering or equivalent.
• Min 2 years of technical support experience in a data center environment
• Knowledge of Fibre Network, Transmission Network and IP Network
• Good knowledge on Network Management System (NMS)
• Good communications skill and experience in customer service.
• Shift-work environment ( may require to work Saturday / Sundays / Public Holidays / Afterhours)

• Perform real time hardware & applications monitoring and response
• Perform 1st level of troubleshoot to allow resolution of the ticket within contractual duration
• Monitor applications, systems, devices, facilities and infrastructure according to standard procedure
• Perform data backup and tape operations according to the schedule defined
• Assignment of Incident to the resolver party
• Handle ad-hoc user account creation