Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the client

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work independently with minimal supervision and as part of a collaborative team
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Business Functions

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.​

Responsibilities

• Manage customer escalated issues and complaints related to corporate banking products/services/processes, including Fraud/Scam escalations
• Conduct investigations and provide timely updates and end-to-end resolution to customers
• Collaborate with internal stakeholders to analyse customer issues and provide solutions
• Maintain detailed record of actions taken and updates to customers
• Review interactions with customers and share areas of improvement with service staff to address any gaps in service delivery
• Assist with adhoc tasks/support as required

Requirements

• Minimum 2 years of customer service experience with strong knowledge of corporate banking products
• Team player with ability to multi-task and work independently
• Excellent written and verbal communication skills to communicate clearly with both external customers and internal stakeholders including senior management
• Be customer-obsessed to provide innovative solutions and accurate information with empathy
• Innovative and creative in problem solving and strong analytical skills
• Ability to take ownership of tasks and adapt to evolving changes

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location: Paya Lebar

Duration: 6 Months Contract

• Work closely with Accounting team ensure accurate monthly closing
• Prepare journals for internal cross-charging and other ad-hoc tasks.
• Prepare P/L variance analysis for internal meetings.
• Prepare/submit management reports according to the specified deadlines.
• Monitor actual collections and payments.
• Prepare presentation decks for management meetings and budget meetings.
• Other adhoc duties as assigned.

Requirement:

• Degree holder with Finance related qualification with minimum 2 to 5 years of relevant work experience

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

• To conduct analysis to identify trends, patterns, and insights through healthcare data, to drive value-based care initiatives
• To collaborate with healthcare professionals and IT teams to translate requirements into measurements and into insightful dashboards
• To partner key stakeholders to translate company's priorities and performance indicators into effective action plans
• To perform a periodic review of key performance indicators and to take pre-emptive action with relevant stakeholders
• To present routine reports and updates to stakeholders
• To support and facilitate the formulation of strategic workplan for Clinical transformation
• To do project management and align Clinical transformation’s work plans

Job requirements :

• A bachelor’s degree from a recognized university.
• Proven track record of using Tableau for visualization and analysis, along with a strong understanding of data management and interpretation to drive impactful decision making
• Relevant experience in Project Management, Data Analytics and/or proficiency in programming language such as Python and/or R and visualization tools such as Tableau.

Interested candidate, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

· Setting-up products in the product engine, which includes formula coding and product table set-ups.

· Support the testing of products in the product engine.

· Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.

· Ensure timely completion of product testing in accordance with the stipulated milestone

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns/risks and proactively shares best risk management practices.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

• Work closely with Accounting team ensure accurate monthly closing
• Prepare journals for internal cross-charging and other ad-hoc tasks.
• Prepare P/L variance analysis for internal meetings.
• Prepare/submit management reports according to the specified deadlines.
• Monitor actual collections and payments.
• Prepare presentation decks for management meetings and budget meetings.
• Other adhoc duties as assigned.

Requirements:

• Degree holder with Finance related qualifications
• 2 to 5 years of experience in a similar capacity

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Assist in collaborating with end users to define their data needs and requirements for dashboard products.
• Coordinate with the external vendors to ensure the timely delivery of dashboard data products
• Monitor the usage & adoption rate and collect user feedback of all products
• Provide ongoing support and improvements to the dashboard data products based on user feedback and changing requirements.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Details / Job Description:

1) Internet Banking Testing - user acceptance testing for Internet Banking.

2) Mobile Banking Testing]

3) ICH Testing - To assist in user acceptance testing for Integrated Multi-Channel Host.

4) Ad-hoc duties as and when assigned.

5) Perform manual testing for functional testing and regression testing.

6) Track and monitor testing progress and defect resolution.

7) Provide regular test progress to Team lead.

8) Assist in admin work like data update and other adhoc projects as assigned by the supervisors

Job Requirements:

1. Writing SOP: Liaise with Business users to come out with a deck for end-users to follow a step by step activity to be done for some of the functions that are implemented

2. Set Up User Manual Guide: Production users are able to use the guide based on testing in UAT environment and help them in doing the same in production environment

3. Able to understand business requirements/functional requirements and translate them into test cases, fetch host data, test data preparation, triages.

Job Title: Business Analyst (Banking / 6 Month Contract)

Responsibilities:

• Partner with the front office as a Business Manager to drive solutions, improve procedures/infrastructure for the Variable Capital Company (VCC) business, and implement end-to-end systematically captured workflows. This includes:
• Pre-trade compliance checks
• Order management
• Trading
• Investment operations
• Risk management/compliance/oversight
• Closed-book accounting
• Performance measurement & attribution
  
• Liaise with internal stakeholders and external service providers/brokers for the setup and maintenance of trading accounts, and with Fund Administrators and Custodians to support fund events, asset transfers, and month-end reporting.
• Initiate negotiations and manage external service contracts with vendors, ensuring service level agreements are met. Also, instigate RFPs and conduct due diligence on new vendors/service providers periodically as contracts end.
• Provide secretariat support for VCC-related committee meetings, including the preparation of presentation materials.
• Review and work with business and support units to ensure VCC compliance with regulatory requirements, including the maintenance of registers and records (e.g., for investors and VCC directors).
• Support and coordinate with relevant parties on operational risk reporting, tax/regulatory filings, audit, insurance-related matters, etc.
• Perform assurance or risk/control-related testing (where required).
• Participate in ad-hoc business development projects.

Requirements:

• Education: Bachelor’s degree in Business, Finance, Economics, or a related field.
• Up to 2 years of experience in business management, financial services, or a similar role would be advantageous
• Strong communication and interpersonal skills, with the ability to collaborate across teams.
• Interest in the financial services industry and business operations.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

7-month contract | Real Estate Investments

Raffles Place

Responsibilities:

• Assist in the completion of bespoke investor reporting – quarterly and ad-hoc.
• Internal reporting including investment overviews, valuations, dry powder, and various analytics.
• Updating the database of service providers.
• Updating the sustainability database and the Green Certifications database for the flagship APAC fund.
• Support submission process through data collection and coordinating tenant surveys.
• Assist with the annual data collection and submission.
• Assist with the annual MAS survey submission.
• Other duties as assigned

Requirements:

• Possess Diploma/Degree with minimum 2 years of relevant experience in banking & financial industries
• Proficient in MS Excel, PowerPoint, and Word

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24944

To learn more about this opportunity, please contact Paris at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

What you'll do:

As an Analyst/Assistant Manager for Financial and Regulatory Reporting APAC, your role will be pivotal in supporting the overall success of the financial reporting team. You will assist in preparing and reviewing tax, financial, and regulatory returns while also analysing variances on financials submitted. Your ability to coordinate the creation and maintenance of documentation will be crucial in ensuring financial records/submissions internally and externally are accurate and timely. Furthermore, you will provide invaluable support to the Financial Reporting Department by maintaining a sound knowledge of all approved operating/accounting procedures.

* Assist in preparation and review to ensure timely and accurate preparation of all tax, financial and regulatory returns.

* Analysis of variances on financials submitted to the MAS/HKMA/APRA.

* Coordinate the creation and maintenance of documentation, procedures and strong controls.

* Provide support to the Financial Reporting Department by maintaining a sound knowledge of all approved operating/accounting procedures.

* Assist in ensuring the accounting records are accurate and reliable.

* Support the development, implementation, maintenance and update of the existing accounting system PeopleSoft, regulatory reporting systems.

What you bring:

As an Analyst/Assistant Manager for Financial and Regulatory Reporting APAC, you bring a wealth of experience from your time spent within the banking sector. Your qualifications in Finance, Accounting or Business underpin your strong academic background. Your proficiency with financial modelling tools such as MS Excel and MS Access sets you apart from others. Your independence, organisation skills, self-motivation make you an ideal fit for this role. Moreover, your understanding of regulatory requirements across Singapore, Hong Kong or Australia demonstrates your adaptability within different markets.

* At least 3 years of working experience in the banking sector with strong academic background.

* Minimum GCE A Level or ACCA qualification, Degree in Finance, Accounting or Business.

* Candidate with financial modelling knowledge and/or Visual Basic experience in MS Excel and MS Access is preferred.

* Independent, well-organised, self-motivated and a team player.

* Strong understanding of Singapore, Hong Kong or Australia regulatory and accounting requirements.

* Strong time management skills and priority setting.

What sets this company apart:

Our client is a globally recognised financial institution that values inclusivity, collaboration, and commitment. They offer a supportive work environment that encourages growth and development. Their dedication to maintaining high standards of conduct and their commitment to their values sets them apart in the industry. This is an opportunity to be part of a team that champions customer-focused culture and deepens client relationships.

What's next:

Ready for an exciting career move? Don't miss this opportunity!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R22107048 Eileen Tham

Responsibilities:

• Act as the Subject Matter Expert for the Supply Chain Finance platform and ecosystem, providing support to bank users.
• Oversee the end-to-end management of production incidents and service requests related to the Supply Chain Finance platform, including tasks such as ticket creation, hosting weekly progress meetings for unresolved issues, and coordinating data extraction with internal teams.
• Provide in-depth support and troubleshooting for production incidents related to the Supply Chain Finance platform, coordinating with both internal and external stakeholders to conduct impact analysis, develop workarounds, and perform root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem.
• Responsible for the creation and maintenance of documentation, working with project teams to gather knowledge on new enhancements and releases within the Supply Chain Finance ecosystem.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Manage the platform and coordinate with internal stakeholders during Disaster Recovery exercises.
• Execute system configuration changes related to the Supply Chain Finance platform.

Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, Finance, or Economics.
• A minimum of 9 years of experience in application or system support, preferably within the finance industry.
• Strong functional knowledge of Supplier Finance, Accounts Receivables Purchase, and Dynamic Discounting products, including middle office and back-office operations like funding and payments.
• Familiarity with the Finshare Platform developed by Premium Technology.
• Experience in supporting enterprise applications, collaborating with various functions (developers, infrastructure, service desk), and working with business users.
• Solid understanding and proficiency in scripting languages such as DOS and Shell scripting.
• Demonstrate sound judgment when reviewing problems and making recommendations or decisions.
• Self-motivated with a strong work ethic, committed to delivering high-quality work within set deadlines.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24933

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

The Role

This role is in the Middle Office (MO) team. The Associate, Health & Benefits – Placement Team will primarily be required to support Section Team Lead in placement activities with a focus on new business placement. This role will also be required to support in implementing and monitoring operational initiatives focus on delivery of placement work, and partner closely with Front Office (FO), insurers and the Global Delivery Centre (GDC) based in Manila (also referred to as the Back Office (BO)) to ensure the smooth delivery of placement activities in Singapore.

Overview of the role:

• Project management and participation in new WTW clients’ renewal or remarketing exercise which includes but not limited to the following, whilst keeping FO Consultants abreast in overall progress.
• Develop remarketing strategy with FO
• Where required, work with FO or advisory lead to design efficient plan designs that meets clients’ needs
• Review Group Fact Finding Form, quotation slips and remarketing information prepared by BO based on clients’ needs and requests and invite vendors to participate
• negotiate and secure competitive pricing with vendors
• review benefits comparison, remarketing report, placement slips, placement of cover to client email prepared by BO, based on standard templates and presented in a format most suitable for Clients to understand
• Send placement instructions and placement slips to Vendors
• Send reviewed placement of cover to client email to FO
• Provide inputs and advice around improving Clients’ policy structures and wordings, where necessary
• Cultivate the culture of learning and sharing about developments and insights of the insurance market, national health schemes and offerings to be better equipped in performing remarketing and placement activities
• Work together with Section Team Lead to cultivate a culture of sharing insights with carriers and colleagues to help drive better and more informed decision making.
• Work together with Section Team Lead to know the national and local H&B vendor marketplace and leverage that knowledge on behalf of Consultants and clients
• Develop good working relationships with Carriers, FO and BO teams
• Work with FO to ensure clients’ benefits program are in line and adhering to local laws
• Internal system updates in relation to remarketing/ placement matters, where required
• Assist Section Team Leader on adhoc projects and initiatives as assigned

Governance, Compliance and Control

• Act with integrity in carrying out duties and responsibilities
• Act with due care and diligence
• Ensure observation of proper standards of market conduct
• Ensure data quality and accuracy when delivery clients’ work
• Adhere to WTW Excellence Model framework

The Requirements

• Minimum of 2-5 years of experience in a Health & Benefits broking or insurer’s role
• Excellent ability to communicate effectively with a strong focus on customer service
• Good oral and written communication skills
• Technical proficiency in Singapore’s employee insurance benefits
• Broad understanding of compliance issues related to local legislation
• High proficiency in Microsoft Office (especially Excel, Powerpoint and Word) and the ability to leverage on these applications to develop reports and presentation as required
• Well organized and detail-oriented to numbers

Equal Opportunity Employer

Responsibilities:

• To lead and drive the requirements gathering process.
• To lead and manage a small team of developers to deliver the modules to develop web-based application systems.
• Participate in the design and development of web applications based on Ecquaria’s product (J2EE-based).
• Lead and manage the user acceptance testing process.
• Implement, customize, test, document and maintain software applications.
• Ensure that the modules delivered are according to the specifications and are of high quality.

Requirements:

• A Degree/Diploma in Computer Science with at least 3 years' software development experience in Internet technology in Win NT, UNIX or LINUX platform
• Those with leadership experience may be considered for the Project Lead position.
• Technical skills include proven object-oriented programming experience with Java and C++ together with extensive RDBMS through JDBC
• Experience in J2EE, Web Services and XML will be advantageous
• Experience in Elixir reporting solutions will be advantageous
• Very strong in SQL
• Data analysis skill will be an added advantage, although this is not compulsory to have.
• Good interpersonal skills

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

As an Institution Business Analyst, you will be called upon to support the institution in strategic planning, integration and enabling technology, and to support the institution’s daily operations. It also includes supporting the institution for their audits, governance and compliance initiatives.

IT workplan and budgeting:

• Collaborate with users, CIO and PMO to identify IT strategic needs for the Institution and translate those roadmaps and projects into the workplans.

• Conduct prioritization of workplans and adhoc projects.

• Engage users and delivery teams for workplan actualisation.

• Support CIO and IBA leads to review project budget, transfer pricing and procurement of systems and applications for institution.

Oversee project approval and delivery:

• Engage stakeholders and users to understand business initiatives, requirements and workflow, in order to provide high level pre-project assessment and feasibility studies.

• Collaborate with delivery teams to evaluate potential solutions needed to address operation needs while ensure alignment to the overall SingHealth digital strategy.

• Engage stakeholders and users for Institution IT governance approvals, solution review and delivery.

• Review risks to ensure that projects are completed on time, within budget and meeting requirements.

• Collaborate with delivery teams to coordinate end-user training, testing, implementation and support.

• Provide timely and accurate project progress information and highlight risks if any.

Hospital operations:

• Participate in Cluster and Institution IT governance, workgroups, hospital operations and project steering committees.

• Participate in Cluster and Institution audits, exercises and setups (e.g. ESS, BCP, Cybersecurity, DR exercise, mass casualty, pandemic, emergency planning).

• Evaluate and update Cluster and Institution documents (e.g. DAQ, ERM).

• Ensure compliance to MOH HIM chapters, and healthcare and institution’s policies and standards.

• Work closely with audit/exercise owners to address findings and response to audit/exercise observations.

Requirements / Qualifications:

• Possess a degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline.

• At least 10 years of relevant working experience as an IT Project Manager and vendor management.

• Excellent analytical and problem-solving skills with interpersonal skills

• Team player with ability to work independently, possess good customer service skills and able to work with cross functional teams.

• Good written, communication and presentation skills

• CITPM / PMP certification will be an added advantage.

• Experience in healthcare industry is an added advantage.

Job Summary:

We are seeking a dynamic and detail-oriented Aladdin Business Analyst 1 year contract to join our team. The ideal candidate will play a key role in analyzing business needs, implementing solutions, and supporting the optimization of the Aladdin platform. This role involves collaborating with internal teams and stakeholders to ensure the system's efficiency, supporting various business processes, and providing analytical insights. The successful candidate will have strong financial knowledge, experience with the Aladdin platform, and the ability to bridge the gap between business requirements and technical solutions.

Key Responsibilities:

• Serve as the primary liaison between business units and the technical teams to gather, analyze, and document business requirements related to the Aladdin platform.
• Work with cross-functional teams to implement and enhance Aladdin system features, ensuring alignment with business goals.
• Analyze business processes and workflows to identify opportunities for system improvements, efficiencies, and automation within Aladdin.
• Provide ongoing support to users by troubleshooting system issues and answering questions related to functionality and usage.
• Develop and maintain documentation, including business requirements, functional specifications, and user guides.
• Collaborate with risk management, portfolio management, and trading teams to ensure Aladdin configurations meet their needs.
• Perform data analysis and reporting to provide insights on system performance and business impact.
• Ensure proper integration and data flow between Aladdin and other internal/external systems.
• Stay updated on the latest Aladdin platform features and capabilities, identifying ways to leverage new tools to enhance business operations.

Qualifications:

• Bachelor’s degree in finance, economics, business administration, information technology, or a related field.
• 3+ years of experience working with the Aladdin platform (BlackRock) in a business analyst, systems analyst, or related role.
• Strong understanding of financial markets, investment management, and portfolio analysis.
• Excellent analytical and problem-solving skills, with a strong attention to detail.
• Ability to translate business needs into technical requirements and work with IT teams to implement solutions.
• Experience in project management and familiarity with Agile methodologies is a plus.
• Strong interpersonal and communication skills, with the ability to work collaboratively across departments.
• Proficiency in SQL, Excel, and other data analysis tools is preferred.

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

Your new company

This is a financial services firm with a strong presence and branding.

Your new role

• Be able to perform end-to-end Equities, Mutual funds, and Options Transactions/Corporate actions etc.
• Check and verify that all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Ensure funding sufficiency for trade settlements.
• Reconciliation trade/shares, corporate actions for Equities, Mutual funds, and Options.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage escalate and resolve all requests/inquiries/issues/errors and identify policy gaps and formulate policies to streamline processes.
• Participating in project initiatives and taking up ad hoc tasks as required.
• This job will experience a rotation of roles within the Operations team.
• Assist in other ad-hoc duties as assigned.

What you'll need to succeed

• Bachelor’s degree/University degree or equivalent experience with more than 2 years of relevant experience in Equities or Derivatives in either a retail or institutional environment.
• Trade support/settlement in either stockbroking firms, custodian/banks or clearinghouse.
• Knowledge and experience in Equities/Options/ Mutual funds etc would be beneficial.
• Fluent in Mandarin & English (verbal & written) is a must as communication with Chinese-speaking counterparts in China is necessary.
• Proficient in MS office and Excel.

What you'll get in return

This is an excellent opportunity to be part of a financial services organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The Monetization Product Operations (MPO) is responsible for Customer Support and Tools & Workflows within Product Strategy & Operations team. Its mission is to provide Best in class advertising experience by ensuring excellence in customer service and streamlining processes & tools to ensure smooth operations.

The team collaborates with Sales to provide post-sales support and works closely with the product team on product improvement through feature requests and management of bugs.

Responsibilities

- Scope and drive global strategic projects on CSAT, Advertiser retention and Loyalty programs for our advertiser base

- Partner with regional operations and product specialist teams on global workflows and high complexity case escalation workflows

- Act as a POC for assigned regions workflow feedback and work with operations leaders to fix gaps across upstream and downstream processes

- Optimise 24/7 service delivery ensure set KPIS are met and exceeded, partner closely with Support Operations functions like Quality, Training & Workforce management

- Manage basic data scoping and analysis activities across topline metrics to feed into larger Continuous Improvement projects

- Monitor tool performance metrics consistently to ensure high uptime, rapid ticket resolution, and overall operational efficiency.

- Establish feedback loops with the support team to continuously refine tool functionalities based on real-world challenges and advertiser requirements.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

- Gather insights from various channels (internal and external teams) QA and amalgamate them for actionable insights

- Gathering industry knowledge and best practices to Efficiency and Effectiveness metrics/KPIS

- Gather and integrate feedback from users to facilitate continuous reporting loops

- Analyze data and feedback to identify trends and opportunities for improving tools and the overall advertiser experience.

- Identify relevant data sources, extract data for analysis, and apply analytics tools independently to generate insights.

- Perform in-depth analysis of assessment scores and trends in Customer Experience and Product failure points across Process, Product, and operational policies.

Minimum Qualifications

- BA/BS degree or above; or working experience in Analytics

- 4+ years of product operations experience with digital ad products or on saas platforms

- A commercial mindset with experience building business cases from market research and analysis;

- Strong data and business analysis ability, analytical mind, and good data skills; comfortable with spreadsheets;

- Excellent communication and organizational skills with demonstrated experience collaborating with different teams and managing multiple stakeholders to achieve business objectives;

Preferred Qualification

- A fast learner and self-starter who gets to the point quickly with a good sense of judgment and original thinking

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are seeking for a Business Analyst to work with Command, Control, and Communication (C3) systems. You will work closely with cross-functional teams to analyze business needs, define requirements, and support the development and implementation of mission-critical systems.

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: Up to $8800 (basic) + AWS
• You will be involved iorking with Command, Control, and Communication (C3) systems, Business Continuity Planning (BCP) systems, or Crisis/Incident Management Systems.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.
• Analyze and assess current processes to identify gaps and improvement opportunities.
• Develop detailed functional specifications and system documentation.
• Liaise with development teams to ensure requirements are understood and met.
• Support user acceptance testing (UAT) and system validation.
• Provide ongoing support and training to end-users.
• Ensure that systems align with C3, BCP, or Incident Management best practices.
• Contribute to risk assessments and business continuity planning.

Qualifications:

• Proven experience as a Business Analyst in C3 systems, BCP, or Crisis/Incident Management Systems.
• Strong understanding of emergency response and continuity management frameworks.
• Experience in government or public sector projects is a plus

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

• · Assist in collaborating with end users to define their data needs and requirements for dashboard products.
• · Coordinate with the external vendors to ensure the timely delivery of dashboard data products
• · Monitor the usage & adoption rate and collect user feedback of all products
• · Provide ongoing support and improvements to the dashboard data products based on user feedback and changing requirements.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Responsibilities

• Set up credit accounts for new clients and assign appropriate credit limits.
• Track and evaluate customers’ credit performance and maintain their ratings.
• Prepare and submit detailed credit evaluations for both existing and prospective clients.
• Ensure compliance with current sanction regulations, ensuring all company activities align with legal requirements.
• Assist with both internal and external audit and review processes, identifying areas of risk.
• Support the implementation of the annual compliance plan under the guidance of senior compliance officers.
• Facilitate the reporting and investigation of any suspicious activities or transactions.
• Conduct regular compliance audits and risk assessments across various company operations.
• Maintain and update compliance documentation, including risk manuals, trade agreements, and related materials.

Requirements:

• A degree in Business, Marketing, or a relevant field, or equivalent professional certification.
• At least 2 years of experience in credit or risk management, with a focus on compliance.
• Prior experience in the oil and gas industry is an advantage.
• Excellent analytical skills with attention to detail.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QYXV4589

We are seeking for a Business Analyst to deliver cutting-edge digital solutions by leveraging your tech/digital knowledge and strong influencing skills

• Working Hours: Mon-Fri
• Working Location: Central, Singapore
• Salary Package: Up to $8800 (basic) + AWS
• You will be involved in areas such as Low Code development / OutSystems

Responsibilities:

• Collaborate with business teams to identify business needs using human-centric and visual methods such as service journeys.
• Apply Design Thinking and Service Design methodologies to assess current state gaps and challenges.
• Work with project teams to create user stories, functional/technical specifications, and acceptance criteria.
• Evaluate and recommend suitable technologies for internet and mobile solutions, aligning with the company's technology directions.
• Select appropriate development methodologies (Agile or Waterfall) for various development environments (Outsourced, Co-Sourced, In-house).
• Ensure systems or products are ready for smooth deployment, adoption, and operations.
• Analyze impacts of requested changes and propose improvements.
• Collaborate with support teams to address technical problems during the Operations & Maintenance phase.
• Continuously identify new digital transformation opportunities for the company.

Requirements

• Minimum of 3 years in IT business analysis, application solution design, and testing.
• Experience in at least one full software/product development cycle, preferably using Agile methodology.
• Certifications: Business Analysis certification (e.g., CBAP), Agile certification is an added bonus
• Possess understanding of UX design, web functions, standards, and web application development (including security principles, session management, and best practices).
• Familiarity with web applications and languages such as HTML, CSS, JavaScript, JQuery, and APIs.

Why Join Us:

• Innovative Environment: Work with leading-edge technologies in a dynamic team setting.
• Professional Growth: Opportunities for continuous learning and career development
• Impactful Work: Contribute to the digital transformation of public services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities:

• Analyze security events to identify potential threats and intrusions. Events include but not limited to Intrusion Detection/Prevention tools, anomaly detection systems, Firewalls, Antivirus and EDR systems, proxy devices, cloud security solution and data leakage prevention system.
• Act as a Level 2 escalation point for incident triage, investigation, and response.
• Perform a holistic use cases review and tuning to enhance monitoring value and efficiency.
• Develop and maintain advanced security monitoring content such as detection rules, correlation use cases, and security alerts.
• Implement and optimize security automation to improve process efficiency and response times.
• Lead incident response activities including root cause analysis, containment and remediation efforts.
• Collaborate with security infrastructure teams to ensure effective integration of security technologies with operational processes.
• Create and maintain comprehensive documentation for SOC procedures.
• Participate in/support cyber drill, regulatory, audit requests.
• Provide mentorship for junior analysts within the SOC team.
• Stay updated with the latest cybersecurity trends, emerging threats and technologies.

The above serves as a basis for understanding the type of work performed. Ad-hoc duties may be assigned as required.

Qualifications and desired qualities:

• Bachelor’s degree or higher, major in Cybersecurity is a plus.
• Certifications: GCIA, GCIH, CISSP, CISM, GSEC or similar certification preferable.
• Strong investigative and analytical mindset with attention to details.
• A good team player, self driven and able to act as individual contributor.
• Consistently demonstrates clear and concise written and verbal communication.
• Manage work relationship with peers and partners.

Work Experience:

• 8+ years of relevant experience in Cybersecurity operations.
• Security Operations Center experience required.
• Understand the life cycle of network threats, web attacks, attack vectors, methods of exploitation and aware of the evolving of cyber threat landscape.
• Ability to conduct analysis utilizing various logs to identify unusual behavior that may indicate malicious activity.
• Good understanding of computer networks, email flow, and operating system logs.
• Experience with automation and scripting. Preferably in Powershell/Python.
• Experience in XSOAR platforms.

Description

Play a key role in operational support for Temenos platforms, particularly T24. Translate business requirements into high-quality application designs, ensuring completeness and proposing best-in-class solutions. Create concise technical and functional documents for development, leveraging a deep understanding of private banking modules (SC, DX, SY, corporate actions, and accounting/reporting). Drive project milestones and tackle challenges, translating functional requirements into efficient technical solutions. Collaborate with business users and product owners on strategic initiatives. Any other ad hoc duties as assigned by the supervisor.

Skills Requirements

- Bachelor’s or Master’s in Engineering/Technology or related field.

- 6+ years of development experience in T24, with expertise in pricing and related domains.

- Experience in wealth management and customer self-service platforms.

- Strong stakeholder engagement skills for eliciting and documenting requirements.

- Familiarity with tools like JIRA and Confluence.

Technical Skills

- Proficient in T24 (latest release R19+), including upgrade processes and performance optimization.

- Knowledge of Oracle DB concepts relevant to T24 and Linux scripting.

- Experience with T24 upgrades and data migration best practices.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Direct Contract (12 months)

Location: Pasir Panjang

Job Title: Application Support Analyst

Job Description

We are seeking a skilled Application Support Analyst, providing essential support for a variety of banking applications while collaborating with cross-functional teams.

Key Responsibilities

• Manage and resolve user requests and incidents in a timely manner, prioritizing based on urgency and impact.
• Conduct thorough investigations of incidents and collaborate with third-party vendors as needed.
• Communicate effectively with users, senior management, and IT stakeholders during the incident management process.
• Perform routine system checks and maintenance tasks to ensure optimal application performance.
• Contribute to change requests and updates to support documentation.
• Identify root causes of recurring issues and propose effective solutions.

Required Skills

• Proficiency in SQL and Unix, with a basic understanding of Microservices and CI/CD tools.
• Strong analytical and problem-solving skills, with the ability to troubleshoot technical issues.
• Excellent communication skills, capable of translating technical concepts into understandable terms for non-technical users.
• Familiarity with monitoring tools and automation practices is a plus.
• Solution-oriented mindset focused on continuous improvement of application performance and user experience.

Experience

• 4 years of experience in application support, preferably within the banking or financial services industry.

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd