Responsibilities:

• Assist the Project Manager to manage the installation and de-installation of events, exhibitions and permanent displays
• Adhere to project scheduling, including documentation, commissioning & hand-over
• Maintain quality control and liaise with sub-contractors & suppliers
• Adhere to project budget & cost control measures and handle basic cost calculation
• Understand safety, building & regulatory requirements & ensure compliance
• Attend site meetings to take note of requirements
• Administer routine management reporting & updates
• Take ownership and be proactive on assigned tasks

Requirements:

• At least 1-2 years of relevant working experience with proven track records in Events and Exhibition industry
• Technical background with knowledge of structural, AV and M and E preferred
• Meticulous and good planning and co-ordination skills
• Ability to perform under tight schedules and deadlines with minimum supervision
• Motivated, keen to learn, hardworking and a good team player
• Time sensitive

Diploma or degree holder in Accountancy or equivalent with at least two years of experience

Proficiency in Microsoft Office & with SAP experience

Able to work independently with minimal supervision

Able to start ASAP & residing in the Western part of the island

5 days work week

Singaporean or PR preferred.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations,

· Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if needed

Job Description

CWA is seeking an experienced fundraiser to join its tight-knit team. In this role, the fundraiser will use expert communication skills and a keen sense of initiative to spot fundraising opportunities, develop relationships with potential donors, and manage fundraising campaigns. By coordinating events, writing proposals, and recruiting and leading volunteers, the fundraiser will hone speaking, writing, and leadership abilities while moving CWA closer to its financial goals.

The ideal candidate will be motivated, professional, and organized and have a knack for research. We’re looking for someone who believes in the mission of CWA and has exceptional drive for furthering our fundraising efforts as well as strategizing and delivering on new ones.

Objectives of this role

• Promote awareness of the organization’s mission and work
• Cultivate a network of dedicated donors and volunteers
• Spot new fundraising opportunities
• Plan fundraising initiatives to help the organization meet financial goals
• Form strong relationships with external stakeholders
• Ensure major donors are satisfied and kept in the loop

Responsibilities

• Research individuals, corporations, and foundations that are interested in gift giving
• Effectively convey the organization’s mission, vision, and programs to potential donors
• Write grant applications and fundraising proposals
• Strategize and successfully execute fundraising campaigns for online/offline
• Organize fundraising event(s) while overseeing teams of volunteers
• Manage a budget and track whether goals are being met

Required skills and qualifications

• At least two- three years of experience in fundraising, sales, or marketing
• Exceptional communication and relationship-building skills
• Ability to lead and motivate colleagues and volunteers
• Strong attention to detail
• Passion for research
• Ability to successfully balance priorities while managing multiple tasks and planning big events

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in communications, business, public relations, or related field
• Certification, diploma, or similar qualification in fundraising
• Competence with donor management systems
• Experience in writing grant proposals, press releases, and fundraising letters
• Confidence in public speaking
• Legal or accounting experience a plus

Job Description: We are currently seeking a dedicated and skilled Operation Executive to join our team and contribute to the success of our freight transport operations. As an Operation Executive, you will play a pivotal role in coordinating and managing the administrative aspects of freight transport arrangements. Your responsibilities will include overseeing documentation, coordinating with vendors and stakeholders, ensuring regulatory compliance, and contributing to the overall efficiency of our logistics operations.

Key Responsibilities:

1. Transport Documentation: Handle and manage various transport documents, including bills of lading, shipping manifests, and customs declarations.
2. Vendor Coordination: Liaise with carriers, freight forwarders, and customs brokers to ensure smooth collaboration and execution of transport operations.
3. Shipment Monitoring: Proactively monitor shipments, track freight, and provide timely updates to clients and internal teams.
4. Customs Clearance: Coordinate with customs officials to facilitate the clearance of shipments, ensuring compliance with regulations.
5. Financial Administration: Manage financial documents, reconcile invoices, and collaborate with the finance department for accurate billing and payments.
6. Inventory Management: Track and manage inventory levels of shipping materials and documentation supplies.
7. Time Management: Prioritize tasks, handle time-sensitive documentation, and optimize workflow for administrative efficiency.
8. Regulatory Compliance: Ensure adherence to industry regulations, company policies, and legal requirements.
9. Crisis Management: Anticipate and prepare for potential emergencies or disruptions in freight transport operations.
10. Technology Integration: Utilize relevant software and tools to enhance administrative efficiency in freight transport operations.
11. Continuous Improvement: Identify areas for improvement, gather feedback, and implement enhancements for process optimization.
12. Staff Training Coordination: Facilitate training sessions for administrative staff, ensuring competency in industry regulations and efficient practices.

Requirements:

1. Proven experience in freight transport operations and administrative coordination.
2. Strong organizational and communication skills.
3. Knowledge of regulatory requirements in the logistics industry.
4. Proficiency in using relevant software and tools for documentation and tracking.

JOB FUNCTIONS

• Promote and sell the services of the company to a wide range of customers including Forwarders, Construction, shipyard etc. (This involves travelling to different places throughout Singapore.)
• Attend incoming email and phone call enquires.
• Draft and prepare quotations.
• Conduct sites visits and resolve issues, if necessary.

JOB REQUIREMENTS

• Experience in a Construction, Transportation or Forwarding related business would be an advantage.
• Minimum 3 year of full time working experience in any company.
• Able to work in a fast-paced and stressful environment.
• Knowledge of Mandarin dialects is essential to speak to customers.
• Possess a car with valid Singapore license and familiar with Singapore's Roads.
• Need to have own vehicle.
• Self-Motivated and responsible.
• Selected candidate will be guided and given time to learn the ropes as this is a niche yet very interesting industry.

Responsibilities:

• Preparation of quotation & process job orders
• Follow-up jobs with operation team and customer to ensure on-time delivery
• Administrative support to department
• Close billing and follow-up payment with customer
• To manage timely payment from customer
• Undertake ad-hoc duties assigned by Management

Requirements:

· Possessed minimum GCE 'O' level

· At least 1 year related working experience

· Candidate must be customer oriented

· Able to work in fast pace environment and a team player

· Energetic, resourceful and hardworking candidate

Proficient in Microsoft Words & Excel

Job Description: We are looking for an Admin Executive to support the administrative functions related to freight transport arrangements. As an Admin Executive, you will play a crucial role in ensuring the smooth and streamlined operation of our logistics processes. Your responsibilities will include managing documentation, coordinating with various teams, handling office tasks, and contributing to the overall efficiency of our logistics department.

Key Responsibilities:

1. Document Management: Handle and organize transport-related documents, including invoices, bills, and shipping records.
2. Coordination: Work closely with the operations team to facilitate communication and ensure efficient freight transport arrangements.
3. Office Administration: Perform general administrative tasks, such as managing phone calls, scheduling appointments, and maintaining office supplies.
4. Data Entry: Accurately enter data into relevant systems, ensuring the integrity and completeness of information.
5. Customer Communication: Assist in communicating with clients regarding shipment status, documentation requirements, and other relevant information.
6. Vendor Relations: Coordinate with vendors and suppliers to ensure timely and accurate delivery of goods and services.
7. Travel Arrangements: Assist in organizing travel arrangements for staff involved in logistics operations.
8. Meeting Coordination: Schedule and coordinate meetings, take minutes, and provide administrative support during team meetings.
9. Inventory Control: Monitor and manage inventory levels of office supplies and materials.
10. Problem-Solving: Assist in resolving administrative issues and challenges to maintain smooth logistics operations.
11. Compliance: Ensure compliance with company policies, industry regulations, and legal requirements.
12. Team Collaboration: Collaborate with other administrative staff to support the overall functioning of the logistics department.

Requirements:

1. Proven experience in administrative roles, preferably in the logistics or transportation industry.
2. Proficient in Microsoft Office Suite and other relevant software.
3. Excellent organizational and multitasking abilities.
4. Strong communication and interpersonal skills.
5. Detail-oriented and capable of maintaining accuracy in administrative tasks.

JOB FUNCTIONS

• Promote and sell the services of the company to a wide range of customers including Forwarders, Construction, shipyard etc. (This involves travelling to different places throughout Singapore.)
• Attend incoming email and phone call enquires.
• Draft and prepare quotations.
• Conduct sites visits and resolve issues, if necessary.

JOB REQUIREMENTS

• Experience in a Construction, Transportation or Forwarding related business would be an advantage.
• Minimum 3 year of full time working experience in any company.
• Able to work in a fast-paced and stressful environment.
• Knowledge of Mandarin dialects is essential to speak to customers.
• Possess a car with valid Singapore license and familiar with Singapore's Roads.
• Need to have own vehicle.
• Self-Motivated and responsible.
• Selected candidate will be guided and given time to learn the ropes as this is a niche yet very interesting industry.

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

Responsibilities:

• Responsible for handling exports/shipping operations to global markets.
• Liaise with external parties and coordinate shipments with respective factories/customers/service provider.
• Prepare shipping documents and monitor shipments to ensure timely delivery.
• Arrange GST supporting documents and submit to accounting department.
• Verify service provider bills.
• Strive to meet monthly KPI targets.
• Support manager in reporting and data analytics.
• Support manager/team leader in PowerPoint preparation.
• Job coverage during colleagues’ absence (buddy system).
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma in Logistics or related discipline.
• Minimum 3 to 5 years in logistics and/or shipping industry.
• Computer literacy in Word, Excel & PowerPoint.
• Experience in Power BI and analytics will be an added advantage.
• Experience in managing a team preferred but not necessary.

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONE THKMC – Empowering the Community.

RESPONSIBILITIES

Programme and Residents management

• Part of a multi-disciplinary team to support activities in accordance with curriculum objectives, developmentally appropriate practice and program philosophy
• Introduce, implement rehabilitative therapies and/or programmes. Review and evaluate therapies and programmes to see if they are relevant to residents.
• Facilitate, coordinate and plan in-house programmes for residents. Monitor residents’ involvement for in-house activities and update individual residents’ care plan (ICP) report to respective case or social workers/managers
• Work closely with the Programme team to ensure programmes rostered to do are delivered
• Plan, develop program materials, design and implement group activities
• Work with key workers to implement strategies for behaviour management  
• Responsible for progress monitoring of achievement of residents’ care plan goals

Community Partnership and Volunteer Management

• Source, develop and sustain collaborations with other social service agencies, community stakeholders, corporate partners and, government agencies where necessary for effective programme and volunteer management
• Work with volunteers to deliver volunteer led programmes
• Responsible for maintaining the volunteer database

• Preferably Diploma in related field
• Those without diploma will be considered based on working experience
• Good communication, teamwork and leadership skills
• Ability to work independently and meet assigned deadlines
• Knowledge of Microsoft Office 365 applications (Outlook, Word, Excel, PowerPoint)
• Work location: Eunos
• Work hours: 5 working days, including one weekend

Job Description: We are seeking a dynamic and results-driven Sales Executive to join our wholesale furniture team. As a Sales Executive, you will play a key role in promoting and selling our diverse range of furniture products, with a primary focus on bed frames, mattresses, and pillows. Your responsibilities will include identifying potential clients, building strong relationships with retailers, and driving sales growth within the wholesale market.

Key Responsibilities:

• Develop and execute sales strategies to meet and exceed targets in the wholesale furniture sector.
• Identify and approach potential clients, including retailers and distributors, to expand our market reach.
• Present and showcase our bed frames, mattresses, and pillows, highlighting their unique features and benefits.
• Build and maintain strong, long-lasting customer relationships, addressing client needs and ensuring satisfaction.
• Collaborate with the marketing team to align sales efforts with ongoing campaigns and promotions.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Provide product knowledge training to clients and assist with their inquiries.
• Prepare and present sales proposals and quotations.
• Stay informed about industry trends, competitor activities, and market dynamics.
• Work collaboratively with the internal team to ensure seamless order processing and delivery.

Requirements:

• Strong understanding of wholesale market dynamics and client relationship management.
• Excellent communication and interpersonal skills.
• Ability to travel for client meetings, industry events, and trade shows.
• Proven track record of meeting and exceeding sales targets.
• Familiarity with CRM software and sales analytics tools is a plus.
• Self-motivated and driven to achieve results in a competitive market.

Job Description:

• Report directly to the Centre Management.
• Assist the centre management with running the operations of the centre.
• Actively drive sales volume through quick follow-ups with potential clients.
• Provide accurate information to clients on policies, procedures and service.
• Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
• Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
• Ensuring that the logistics and operational capability of the centre runs smoothly.
• Ensuring timely and appropriate administration and documentation according to required law, processes and regulations.
• Participate & represent on behalf of the company’s services with confidence.
• Represent the centre in the absence of any management.
• Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

• Diploma or Degree in any field is welcome.
• 5-days work week. Rotational weekends (Sat & Sun) required.
• Preferably minimum 1 year in operational role.
• Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general.
• Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
• Experience working with elderly in the community would be good to have.
• Hands-on and enjoys community setting.
• Able to work independently with little supervision.
• Proficient in Microsoft Office and comfortable with IT.
• Able to speak local languages and dialect (preferable).

Benefits:

• Attractive base salary and incentives for driving results.
• Great opportunity for career development in a growing market and organization.
• Industry-specific training and coaching by a highly experienced team.
• Highly flexible environment to brainstorm and implement ideas.
• 15 days annual leave.

Job Description:

• Responsible for the cost and budget monitoring.
• Assist with work schedule and efficiently organize the site facilities in order to meet an agreed program of deadlines
• Liaise with consultants and/or sub-contractors engaged on the project
• Attend regular meetings with owner/client/contractors/sub-contractors and ensure the progress is on schedule.
• Involve with QS team to complete the subletting and suppliers selection.
• Monitor and ensure subcontractors comply with specified requirements.
• ldentify and comply with all applicable statutory regulatory requirements related to project.
• Identify possible risks to project and stakeholders as well as create contingency plans to mitigate these risks
• Respond swiftly to work delays, emergencies and other problems
• Clear communication to external parties including client, subcontractors, consultants, vendors etc. on project needs, requirements and schedule by means of daily construction oversight.
• Review all method statement of the activities ensuring safe execution and maximization of resources used for job efficient
• Complete task as assigned by Project Director
• Handling technical issues in projects with Technical Manager if necessary

Job Requirement

• Candidate must possess at least Bachelor's Degree in Engineering
• At least 5 Year(s) of working experience in the related field is required for this position.
• Candidate must specialized in various building/facility project experience.
• Candidate should be also well-experienced and participate in project tender section.

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Don’t underestimate the transformative aspect of events management. While most people can invite a group of individuals to meet, event planners earn their salt by taking the simple things — a collection of people, a venue, a common goal — and turning them into something extraordinary.

Event sales managers are responsible for all elements of event planning, including identifying event logistics and negotiating contracts. They coordinate event logistics, proactively communicate event information, and set clear expectations for event delivery. Event sales managers work well under pressure, are able to manage multiple activities simultaneously, and re-prioritize efforts when plans change or the need arises.

Event sales senior executives/ managers analyze and reconcile disparate event details, and consolidate the information into actionable event plans.

Responsibilities:

• To sell events and to manage and drive the event sales team to achieve revenue targets.

• To develop and implement the events marketing strategy and develop products within clients' budget & expectations.

• To provide direction for the event sales team in the general administration and operation of all events.

• To contribute to the Company's overall business activities and strategic planning .

• Ensure consistent targeted responses to sales enquiries and confirmed bookings

• Proactively sell venues to new clients growing the client base

• Proactive account management to grow incremental revenue including leading client presentations and negotiating agreements

• Create and implement practices and processes to ensure positive customer experiences to create repeat business

• Responsible for creating and delivering sales plan in coordination with client/guest experience – bring the sales plan to life! EVENT SALES STRATEGY

• Develops, prioritizes, and implements strategic sales plans, including customer promotion programs, press events, trade show activities, and sales meetings

• Pre-, day-of, and post-event sales and delivery team coordination, training, and accountability

• Ensure pitches line up with content being presented

Qualifications

• Event sales managers must have excellent interpersonal and organizational skills. High-energy and creative individuals, who possess excellent customer service and sales skills, are especially effective in this position.

• Individuals interested in pursuing the position of event sales manager should have a Local Diploma or equivalent; a bachelor’s degree and/or Certified Meeting Planner (CMP) certification are preferred.

• In addition, typically require three to five years of experience in organizing and managing events, including Corporate meetings, Trainings, luncheons, Dinner & Dance, Family Carnivals, teambonding and other special occasions are preferred.

Job Highlights:

• Competitive salary and benefits

• Great career progression opportunities

• Supportive and fun working environment with nurturing culture

• Training and mentorship provided

• Work in a fast-growing company that delivers real-world impact

• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!

• Great learning opportunities (everything from client management, sales opportunities, proposal, and pitching, etc)

• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)

• Great working environment with capable people, merit-based systems, and nurturing culture

• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements:

• At least 2-3 years of experience in corporate sales (events and/or hospitality sales will be preferred)

• Strong track record of meeting and/or exceeding Sales KPIs in previous roles

• Meticulous and great attention to detail

• Highly organized with good time management skills

• Have leadership experience managing and/or mentoring a team

• Strong communication skills – verbal, written, and presentations

• Able to work under pressure in a dynamic and fast-paced environment

• Proactive and can solve problems independently

• Work well with others as a good team player

• Demonstrate a high level of integrity and ability to handle confidential information appropriately

• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Job Title: Project Sales Executive (ID7068)
Location: Kallang
Working Hours: Mon to Fri: 9am-6pm
Salary: $2800-$4300


Job Description
Project Management
• Manage and strategize end to end activities as well as coordinate of projects efficiently.
• Source for materials, determine pricing and confirmation.
• Control and manage project expenditure within guidelines.
• Provide project support to departments, including site evaluation, review technical drawing, oversee setup and meeting clients, when necessary
• Provide timely communication and job coordination between internal & external customers.
• Meticulous with good working knowledge of carpentry and construction details
• Responsible for props checking and preparation of on-site project checklist; tools & equipment and post installation report.
• Provide on project management training to Support Team
Costing Management
• Preparation of sales quotation to potential clients
• Sourcing of related information to support the projects.
• Evaluate project estimates and costing.
• Prepare costing sheets for projects.
Vendors / Suppliers Management
• From selection to evaluation and risk assessment to ensure vendors/suppliers meet service level agreements

Requirement:
• Good working knowledge of project management covering principles and practices related to project estimation, technical, costing, liaising, labor forecasting, building permits, multiple disciplines involved in areas of responsibilities
• Able to work independently and meet tight deadlines
• Excellent interpersonal, communication skills and collaborative skills to work closely with both external and internal customers
• Must be prepared to work at irregular hours due to project requirements

Responsibilities

• Coordinate with multiple parties not limited to design consultants/engineers, other departments, clients’ project representatives, statutory / authority agencies, etc. for the establishment of the design deliverables requirements for submission and engineering works.
• Monitor progress, and quality of workmanship and ensure that it complies with authority requirements.
• Highlight any discrepancies and advise the staff on the interfacing of M&E services and the building works.
• Review design deliverables together with the design consultants/engineers and ensure that it is in order for submission.
• Attend technical clarifications as and when required to address technical issues and establish method statements.
• Perform all duties in accordance with company policies, processes, systems, and procedures.

Requirements

• Minimum 2 to 5 years of experience in the construction industry.
• Preferably with a Specialist Diploma in Construction Productivity and above or equivalent.
• Able to work as a team, assertive, independent, and proactive.
• Proficiency in AutoCAD/BIM software is an added advantage.
• 6-day work week.
• Location: Jurong East

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

JOB RESPONSIBILITIES

• Handle partial of monthly accounts.
• Assist in Quarterly GST reporting and reconciliation
• Prepare and process electronic transfers and payments for local and overseas.
• Review and verify invoices before payment.
• Ensure accounts payable invoice and expenses claims are accurate, properly taken in, monitor prepayment and charge out according.
• Completeness of balance sheet schedules every month include reconciliation of payments, monitor accounts to ensure payments are up to date.
• Resolve invoice’s discrepancies issues and reconciliation report.
• Prepare journal voucher, ensure timely closing of AP.
• Liaise with different business unit for payment purpose.
• Prepare audit schedule and providing accurate and timely tax (GST)/ financial reports to relevant authorities.
• Other ad-hoc duties as required and/or assigned.

JOB REQUIREMENTS

• Minimum Diploma or Degree in Business and/or Accounting, LCCI qualification or relevant discipline
• Minimum 2 to 3 years of experience.
• Knowledge and experienced in baisc accounting software
• Knowledge in Microsoft Office suite, especially in MS Word and Excel.
• Willingness to be flexible and dedicated to meeting reporting deadlines.
• Ability to communicate and work well with others in a team environment.

Responsibilities

• Plan and execute online marketing activities and social media campaigns.
• Work with web designer on overall maintenance of the company’s web sites.
• Develop and maintain partnerships to deliver and implement marketing activities.
• Analyse marketing results and activities through Google Analytics.
• Track and meet KPIs for campaigns, online sales and web traffic.
• Any ad hoc projects, as and when required by the management.

Requirements

• Diploma in marketing, information systems or new media.
• 2 to 3 years of experience in the similar capacity.
• Web savvy and keen interest in internet technologies.
• Creative and works well in a team.
• Experience in SEO, SEM and social media marketing.
• Experience in a publishing or academic environment will be an added advantage.
• Experience in HTML coding and video/editing tools are necessary.
• Experience running live stream and online events will be an added advantage.

Responsibilities

1. Primary point of liaison for service management of assigned customers.

2. Escalation management, able to analyze and identify root causes on service issues to ensure corrective and preventive actions are implemented effectively.

3. Work with Data and Process team to streamline processes and support for further improvements.

4. Present Dashboard reporting, daily shipment planning and shipment status update regularly.

5. Own and develop the regional relationship with the customer and defuse any tension that may arise and escalate accordingly when needed.

6. Track the performance of the whole network for the assigned account.

7. Follow up closely with Operations / Origins / Destinations to rectify the data issues or missing EDI transmissions till complete transmission.

8. Attend to queries from Customer, Operations / Entities on inbound and outbound with regards to events/milestones and deviation with reason codes.

Authorities

1. Execute control tower initiatives.

2. Ensure adherence to established work standards and work processes.

• Ensure timely and accurate processing of all orders received
• Responsible for handling all aspects of order processing documentation (Sales Order, Purchase Order, preparation of trading documents etc.)
• Monitor and co-ordinate the Purchasing process
• Expenses Accounting
• Company Book keeping /GST
• Order processing and administrative duties
• Other ad-hoc duties
• Communicate and work closely with Clients, Sub-Contractors and Supplier etc
• Monitor project progression and updated regularly on project related issues

Job Description

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries.

Roles and Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Qualifications and Education Requirements

• Diploma and Degree holders
• 1 to 2 years of proven sales experiences
• Aggressive and self-driven
• Able to work as a team preferred
• Excellent communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.
• Excellent phone and cold calling skills.
• Exceptional customer service skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• We welcome fresh graduate and career converter who has strong interest in technology sales as career

Responsibilities

• Responsible for creation, development and execution of retail training program
• Responsible for sales, product and customer service training to strengthen sales revenue and customer satisfaction
• Conduct gap analysis and needs assessments to identify future and current training and development needs
• Plan, forecasts and proposes the annual training and development programs for retail operations
• Conduct store visits to ensure in-store training are being followed through and carried out
• Conduct service evaluation and provide ongoing coaching to retail operations team to improve the sales and operational competencies
• Conduct onboarding induction/ orientation program for corporate and retail operations

Requirements

• Bachelor’s degree
• At least 3 years of relevant training experience in a retail environment
• Experience in jewellery sector is an added advantage
• Excellent planning, analytical, communication and facilitation skills
• Resourceful, driven and a team player
• Proficient in MS Word, Excel and Powerpoint