1. Daily operation for Accounts Payable: Trade & non-trade
2. Payment processing - Trade & non-trade
3. Staff Claim & Petty Cash processing
4. Back-up Accounts Receivable Functions when needed
5. Other Ad-hoc tasks that assigned

Requirement

• Partial (> 3 years experience) / Full set (> 5 years experience) of accounts knowledge
  AP & AR related knowledge and experiences
• GST knowledge
• SAP Business One knowledge will be an advantage

Job Description: Inside Sales Executive

Company Overview: Avantus Training Pte Ltd is a leading SSG Authorized Training Provider in Singapore, renowned for delivering high-quality, funded and non-funded training programs. We collaborate with top vendors to offer a wide array of educational experiences and certifications, empowering individuals and organizations to advance their skills and achieve professional growth.

Position Overview: We are seeking a highly motivated and sales-driven Inside Sales Executive to join our dynamic sales team. This role is ideal for individuals who are passionate about training and certification and thrive in a fast-paced, target-oriented environment. As an Inside Sales Executive, you will be responsible for driving business growth through effective lead generation, data mining, and relationship building. Your primary objective will be to convert opportunities into successful sales, consistently achieving and surpassing sales quotas.

Key Responsibilities:

• Lead Generation and Data Mining: Utilize various methods to identify and gather potential leads, conducting thorough research to develop a robust sales pipeline.
• Sales Conversion: Engage with potential clients to understand their needs and present Avantus’s training solutions effectively. Strive to meet and exceed individual sales targets through strategic selling techniques.
• Client Relationship Management: Build and maintain strong relationships with new and existing clients, ensuring high levels of customer satisfaction and retention through excellent support and service.
• Sales Campaign Support: Collaborate with the marketing team to execute sales campaigns, maximizing reach and engagement. Follow up on marketing-generated leads to drive sales opportunities.
• Market Research and Expansion: Conduct market research to identify potential clients and new market opportunities. Engage in strategic networking to expand industry contacts and enhance brand visibility.
• Sales Performance Optimization: Analyze sales data to identify trends and areas for improvement. Implement strategies to enhance sales performance and drive growth.
• Ethical Conduct: Uphold the highest standards of business ethics and integrity in all sales activities and client interactions.
• Performance Reporting: Prepare and submit regular sales reports, tracking progress against targets and company objectives.

Job Highlights:

• Attractive Commission Structure and Incentives
• Monthly Performance Bonuses
• Professional Development and Growth Opportunities

Qualifications:

• Strong interest in Training and Certification, Skills Development, and Lifelong Learning.
• Excellent communication and interpersonal skills, with the ability to engage effectively with clients.
• Proven ability to meet and exceed sales targets in a competitive environment.
• Experience with data mining and CRM software is an advantage.
• Ability to work independently and collaboratively within a team.
• Highly sales-driven with a strategic mindset and a proven track record of achieving quotas.

Why Join Us: Join Avantus Training Pte Ltd and be part of a vibrant team that values education and professional development. This is an excellent opportunity for a self-motivated sales professional to grow in a rewarding and fast-growing industry. If you are driven by success and passionate about helping others achieve their goals, we want to hear from you.

Apply now and become a key player in our success story!

The Career Service Executive plays a key role in profiling learners, assessing career readiness, and facilitating their transition into the workforce. This role involves conducting career readiness assessments, organizing workshops and sessions, and tracking learner engagement and career outcomes.

Key Responsibilities:

1. Career Readiness Assessment:

· Evaluate and profile learners based on their career goals, skills, and industry interests.

· Maintain up-to-date records of learner profiles for targeted career support.

· Identify suitable learners for freelance Classroom Support roles and other job opportunities and extend invitations.

2. Career Assistance Workshops and Sessions:

· Plan and deliver career workshops focused on job readiness, resume building, and interview preparation.

· Organize one-to-one career advisory sessions, providing learners with personalized guidance to support their learning and career development journey.

3. Engagement and Career Outcome Tracking:

· Track learner participation and engagement in career services activities.

· Monitor and report on career outcomes, including job placements and learner progression.

· Provide follow-up support to ensure learners achieve their career objectives.

Qualifications & Requirements:

· Minimum educational attainment of Diploma.

· Strong interpersonal, communication, and problem-solving skills.

· Proficient in both written and oral communication.

· Experience in career services, talent development, or workforce planning.

· Familiarity with resume building, interview techniques, and career development strategies.

· Ability to work effectively with diverse populations and tailor services to meet individual needs.

· Commitment to maintaining professional ethics and standards in career services.

· Career coaching certification or qualification is a plus.

Key Skills:

· Relationship management

· Communication, presentation and coaching skills

· Market research and analysis

• REGIONAL OPERATIONAL EXECUTIVE- Need to travel Batam (Indonesia) and Malaysia to monitor operational activities
• To ensure daily operations run smoothly.
• Coordinate with sales and accounts team.
• Responsible for looking after the various aspects of operations like production,quality control, logistics and employee management.
• Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company’s processes
• Must ensure the products or services meet quality standards. This may involve setting quality criteria, monitoring outputs, and conducting audits
• scheduling tasks, assigning responsibilities, and performance evaluation.
• Having experience in NDT and Calibration field.

Roles & Responsibilities

- Responsible with day-to-day invoicing, receipts & payments

- Assist with document collection, preliminary assessment and compilation

- Overseeing credit risk assessments, and ensuring timely collection of outstanding payments

- Communicate with clients to secure payment for overdue invoices, escalating issues when necessary

- Work with legal or collections agencies for accounts that require further escalation

- Screen phone calls, inquiries, and requests, and handle them when appropriate. Act as the primary point of contact for clients regarding credit issues, payments, and collections

- Work closely with both Sales and Operation team

- Assist in tracking the progress of specific projects, including deadlines, deliverables, and meeting schedules

- Organise and manage files, both physical and electronic, ensuring all documents are easily accessible

- Support month-end and year-end closing procedures, ensuring that all financial data is accurate and up to date

- Maintain a high level of confidentiality with sensitive personal or professional information

**** APPLICATION TO BE SENT TO [email protected] ONLY ****

• Coordinating every aspect of the supply chain, including planning, sourcing, manufacturing, delivery and disposal.
• Maintaining low costs while striving for high efficiency.
• Analyzing data and processes, finding creative solutions, generating reports and presenting findings to upper management and other departments, communicating with external suppliers and buyers, comprehending legal documents, and developing lasting relationships with others.
• Managing a business unit, division, or corporate function with major organizational impact.
• Keeping track of logistics and updating the company’s inventory, analyzing operational performance and resolving issues, and collaborating with vendors and suppliers to ensure all operations (e.g. shipping, delivery) meet quality and safety standards.
• Intensive Training provided

Location: Jurong West

Salary: $4000-$5500

Manufacturing industry

Have AWS & bonus

Job Description

• Contract preparation, review and negotiation support
• Review contracts for sales, construction, purchasing/procurement, or EPC (engineering, procurement and construction) and other commercial matters. Direct participation in negotiation may be requested depending on situations.
• Tasks include support for seeking approval from headquarters on essential deals, by providing certain explanation on the matters
• Update existing standard contracts, systems and procedures, provides training and guidance to internal clients.
• Dispute resolution support
• Support business teams to solve emerging and actual claims and disputes, litigations and arbitration.
• Policy making and corporate governance support
• Draft, update and arrange policies of regional entities, and liaise and coordinate necessary documentation with General Manager of Legal and with the headquarters to fulfil its corporate governance requirements.
• Training preparation and hosting
• Manage the corporate secretarial matters such as annual general meeting and board meeting of affiliate entities within the region.

Requirement

• At least 4 years relevant working experience
• Willing to travel

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Requirement:

• Minimum 2 years of experience in a marketing or administrative role
• Strong written and verbal communication skills in English
• Proficiency in using Microsoft Office suite and various marketing tools
• Excellent organizational and multitasking abilities
• Proactive and detail-oriented approach to work
• Ability to work well in a team and adapt to a dynamic work environment

Job Description:

• Assisting in the development and implementation of new system
• Analysis booking and sales trend
• Set up and maintain pricing structure
• Handling administrative tasks such as managing schedules, preparing reports, and maintaining records
• Providing customer service support and responding to inquiries
• Collaborating with cross-functional teams to ensure efficient operations

We are a distinguished luxury car rental company catering primarily to high-flyers and senior executives. Our clientele demands excellence, and we are dedicated to providing unparalleled service and an exceptional driving experience.

Job Description

• Attend to customers' requests for servicing requests, breakdowns, and accidents through various channels, in a timely manner.
• Communicate with customers to establish the service or repair needs for their vehicles.
• Follow-up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles.
• Provide accurate and valid information with appropriate solutions and alternatives to handle customers' requirements and complaints.
• Collection/returning vehicle to the customer after servicing/repair.
• Upkeeping of company's fleet of vehicles.
• Assist with Ad-Hoc jobs as assigned by management.

Job Requirements

• Valid Class 3 license and 2 years of driving experience.
• Good communication skills.
• Basic automotive knowledge preferred.
• Positive attitude and problem-solving skills.
• Singaporean Only.

This role handles day-to-day operations and steps in as a driver when needed. If you have a Class 3 license, good communication skills, and a positive attitude, apply now for this dynamic role!

Job Highlights:

• Hybrid Work Arrangements (up to 2 days wfh/week)
• Company transport at multiple MRT stations
• Fresh Graduates with Bachelor's degree in Business, Supply Chain, Logistics or related field are welcome to apply!

Job summary:

Manage monthly inventory planning, purchase order approvals, reporting and reviews to ensure stockholding, ageing stocks and damaged stocks level are kept within target set. Supply planners are welcome to apply.

General responsibilities:

• Work out monthly and ad-hoc purchase plans to ensure stocks are kept at optimal level
• Monitor and track stock movements into and between the warehouses to maintain optimal stockholding
• Supervise the inventory system updates to ensure the accuracy of inventory records between material requirements planning (MRP) and actual levels
• Create purchase order and ensure timely submission of purchase order to client
• Track PO fulfilment, highlight major supply issues
• Review inventory holding with Client Management team. Follow through on clearance of excess inventory, obsolete, damaged & aged stocks
• Actively suggest potential ways to avoid or minimize excess inventory holding
• Prepare timely and accurate inventory reports and KPIs
• Compliance to SOP & company policies
• Housekeeping of Open PO
• Execute annual SKU Profiling & Rationalization exercise
• Collaborate with internal & external stakeholders to resolve inventory related matters

Leadership responsibilities:

• For senior executive position, he/she would have the opportunity to lead junior staff

Functional skills and knowledge:

• Demonstrate understanding of inventory planning methodologies and systems
• Demonstrate basic understanding of distribution centers, distribution and transport
• Experience in inventory management, procurement systems and logistics operations
• Demonstrate working knowledge of SAP - material requirements planning (MRP) system
• Demonstrate good analytical and quantitative skills
• Demonstrate appreciation and respect for cultural sensitivities especially in international/cross-cultural interactions
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English (both written and spoken) and another language

Education:

• Diploma/Bachelor's degree in Business, Supply Chain, Logistics or related field

Work experience:

• Up to 1 year's experience in Inventory Management / Demand & Supply planning

Job Details:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Preferably own a car.

What We Offer:

• Competitive basic salary with an attractive sales commission structure.
• Petrol/Transport reimbursement.
• Work location: West Coast

**With high commissions

Job Description

• Attend sales enquiries
• Develop and grow new account
• Conduct prospecting and introduce our services to prospective clients
• Handle customer feedback for improvement
• Planning and executing sales action plans to engage prospects and follow up on prospects clients
• Conduct and maintain positive customer relationship
• Achieving monthly sales target
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Negotiate and close deals
• Prepare and deliver appropriate presentations of products and services
• Account management. Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition

Job Requirement:

• Min ‘O’ Level and above
• 2 years relevant Sales experience or relevant role
• Proficient in English
• Competent in Microsoft Office
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated and results driven
• Team player with good interpersonal skills
• Possess valid class 3 driving license

Support new and designated applications especially SAP to aligned with business requirements and objectives of users in Singapore, Indonesia, Philippines, Vietnam, and Middle East, ensuring business continuity and process efficiency.

Job Responsibilities:

• Providing support for business application operational issue.
• Work together with cross-functional teams, vendors/business partners to ensure successful implementation.
• Research and explore more Application Technologies, Functionality and availability.
• Coordinate and support User Acceptance Testing (UAT) with business users.
• To participate, coordinate and support for implementation and post-implementation of new requests.
• Provide training to users, as and when needed, using the available training materials and UAT documents. Transfer of knowledge and provide training to users to build additional capacity
• To support for implementation and post-implementation of new requests of existing application redevelopment and new application developments.
• Assist in defining test cases and scenarios based on the requirements. Work with vendors or rest of IT team members to ensure that the product is thoroughly tested and meets the specified criteria.
• Create detailed requirement documentation if needed.
• Identify opportunities for adopting new tools, methodologies, and best practices to enhance IT, business application and BI capabilities.
• Actively participate and support in IT special project related with business application development.

Job Requirements:

• Candidate must possess at least Bachelor’s degree in computer science, Information Technology, or related field.
• At least 1 to 3 Year(s) of working experience in the related field is required for this position.
• SAP Functional module certification is an added advantage.
• Proficiency in requirement gathering techniques, documentation, and modelling tools.
• Familiarity with software development life cycle (SDLC) methodologies.
• Candidates with ERP or manufacturing industry experience would be preferred.
• Strong computer skills (MS Office - Excel)

Duties & Responsibilities

• Responsible for full sets of Accounts
• Prepare month-end and year-end financial statements
• Prepare financial statements, payments, AR billings, journals, monthly schedules, bank statement reconciliations, staff reimbursements, GST submission etc.
• Prepare management reports i.e. project analytics, revenue, costs, cash flows, AP, AR, Related Party Transactions reconciliation for group reporting & etc.
• Liaise with internal and external parties on billings, payments, reconciliations, audit, taxation matters
• Assist in banking matters, account opening, LC, insurance bond & etc.
• Assist in corporate secretarial activities
• Coordination for physical inventory and fixed assets count on an ad-hoc basis
• Responsible for statistical filing
• Hands-on and work with other team members for finance deliverables

Requirements

• Accounting Degree, Partial ACCA or other relevant qualifications
• Minimum 3 years of experience in handling full set of accounts with reputable companies
• Proficient in MS Excel, Words, PowerPoint & etc
• Good communication, organization and administration skills
• Hand-on experience in Navision accounting software is an advantage
• Experience in construction industry is an advantage

THIS IS A 2-YEARS RENEWABLE/ CONVERTIBLE CONTRACT ROLE

Responsibilities:

• To oversee DCS's applications such as ERP, CMS and Intranet sharepoint.
• Provide incident management per ITIL standards.
• Liaising with external vendors to manage vendor system upgrades and implementation
• Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
• Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.
• Regularly check and update Internal IT Policies / SOP / documentations.
• To support and maintain DCS corporate website by providing friendly user experience / support and identifying customer user journey.
• To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
• To transform DCS's processes into automation processes to enhance productivity and efficiency.
• To develop and design process workflow based on requirement define by end-users.
• To draft technical documentation on each workflow and conduct training to stakeholders using them

Requirements:

• Fresh Grads / Diploma in IT / Computer Science.
• Good understanding of information system technologies and software application.
• Knowledge of scripting language (PowerShell, Python, HTML5, Javascript)
• Basic troubleshooting skills and L1 support for the ERP, CMS (Website support), other in-house applications support.
• Strong fundamentals in software engineering. Data structures and algorithms.
• Proficiency in Power BI and data analytics will be an advantage.
• Experience in frontend and backend web application development will be an advantage.

The successful candidate will be part of a dynamic team offering state-of-the-art unique print and packaging solutions to corporate clients by leveraging on our high-end automated printing equipment for quality output and delivery.

Job Description

· Actively develop new prospects and maintained existing business accounts

· Prepare and deliver appropriate presentations on Company products and services to clients

· Conduct market research to identify selling possibilities and evaluate clients’ need

· Preparation of proposal and quotations in a timely manner

· Closes profitable business that supports business objectives

· Record monthly sales and analyse the business trends, planning for new strategies

· Sales coordination with internal departments to ensure order fulfilment from customers

· Respond to customer enquiries

· Offering effective solutions and support to clients by leveraging on our Company capabilities and resources

· Work closely with all departments to ensure order fulfilment from customers

· Preparation of proposal and quotations in a timely manner

· Any other duties as may be assigned from time to time

Requirements

· Min Diploma with 1 year relevant experience in the related field will be an advantage (Entry level candidates are welcomed to apply)

· Strong conceptual selling, presentation, closing and organizational skills

· Excellent analytical and time-management skills

· Effective negotiation and communications skills

· Self-driven, goal-oriented and motivated

· An effective team player and ability to work independently

· Understand and speak in both english and chinese

• Maintain company accounts, ensure accuracy of data entry
• Management of petty cash reimbursement and replenishment
• Prepare weekly cash-flow report and monthly bank reconciliation
• Full set of accounts up to management reports
• Accounts Payable: PO, verification of suppliers’ invoices, payment proposal and process payment to suppliers.
• Reconciliation on customers’ monthly invoices
• Reconcile of GL’s and month end reports including AR Ageing reports
• Billing and invoice reconciliation
• Prepare month end closing reports and schedules
• Management report variance analysis
• Manage Fixed Asset Register
• Preparation of GST return and PIC claims.
• Knowledge of corporate income taxation
• Liaison with auditors/corporate secretarial
• Any other duties assigned by the superior

Job Requirements:

• Possess a Certificate in Accounting or equivalent professional qualification(s) with minimum 2 years of experience in handling full sets of accounts
• Experience in SAGE X3 accounting software is preferred
• Strong knowledge in accounting principles, standard practices and local laws & regulations
• Willing to work in Joo Koon area [3 bus stops away]

Working hours: Mon - Fri 0830 to 1730
Job Type: Full-time

Interested candidates, please email: [email protected]

Duties & Responsibilities

• Responsible for full sets of Accounts
• Prepare month-end and year-end financial statements
• Prepare financial statements, payments, AR billings, journals, monthly schedules, bank statement reconciliations, staff reimbursements, GST submission etc.
• Prepare management reports i.e. project analytics, revenue, costs, cash flows, AP, AR, Related Party Transactions reconciliation for group reporting & etc.
• Liaise with internal and external parties on billings, payments, reconciliations, audit, taxation matters
• Assist in banking matters, account opening, LC, insurance bond & etc.
• Assist in corporate secretarial activities
• Coordination for physical inventory and fixed assets count on an ad-hoc basis
• Responsible for statistical filing
• Hands-on and work with other team members for finance deliverables

Requirements

• Accounting Degree, Partial ACCA or other relevant qualifications
• Proficient in MS Excel, Words, PowerPoint & etc
• Good communication, organization and administration skills
• Hand-on experience in Navision accounting software is an advantage
• Experience in construction industry is an advantage
• Min 1 year of experience. We welcome Fresh graduates too

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Description:

• Update invoice received in AP Invoice Register
• Circulate invoices to Production/Subcon for invoice verification/approval
• Liaise with Procurement or PR requestor on any discrepancies/issue
• Ensure all details in invoices are correct and in order and perform invoice matching
• Prepare payment for invoices
• Perform monthly Creditor's Reconciliation, Bank Reconciliation and RNV report Reconciliation
• Prepare Accrual Listing for month end closing
• Prepare invoices to client, and backcharge invoices to subcontractors
• Update collection and prepare milestone reports

Job Requirement:

• Diploma in Accounting or A levels with working experience.
• At least 3 to 5 years of accounting experience.

Job details:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Preferably own a car.

What We Offer:

• Competitive basic salary with an attractive sales commission structure.
• Petrol/Transport reimbursement.
• Work location: West Coast

Offer Ranged: $1000 - $8000 (with high commission)

Admin Clerk

• West location
• SME Company
• Permanent role
• Company transport to & fro from Lakeside MRT Pickup Point
• 5 days work week
• Mon - Fri - 8.30am - 5.30pm

Responsibilities:

• Handle Data Entry & Invoicing when necessary using FACT System (Training will be provided)
• Responsible for withholding tax payments, GST return, audits schedules
• Handle non-PO transactions & billings
• Handle banking transaction entries
• Perform the general administrative duties but not limited to photocopying, faxing, filing, data entries
• Maintain office document and records
• Responsible for full set of accounts function, handle month-end closing - GL, AP, AR, journals, schedules, reconciliations
• Responsible for statistical reporting to authorities, fixed assets register maintenance
• Handle HR & Accounting administration duties and other ad-hoc assignment

Requirements:

• Secondary School Education and above
• Willing to learn on the job if candidate has no experience
• Able to work independently and able to mult-task
• Able to read and converse in English & Mandarin
• Fast paced worker with good interpersonal skills and initiative.
• Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel.

Interested candidates kindly click Apply. We regret that only shortlisted candidates will be contacted.

Reporting to Manager, Laboratory, this position has to take up the following responsibilities in the manufacturing of Alpha-Olefin Copolymers, namely TAFMER™ & EPR products in the plant.

Responsibilities

• Plan daily analysis for laboratory technicians
• Ensure daily planned work are executed.
• Ensure testing are performed in accordance to approved Laboratory SOPs
• Ensure that calibration and preventive maintenance for all Laboratory equipment are scheduled and duly conducted with timelines
• Ensure that all Laboratory equipment are well-maintained
• Perform laboratory inventory control. Ensure lab consumables and spare parts are available.
• Ensure and upkeep good Laboratory safety practices and housekeeping
• Provide laboratory SOPs training to new staff.
• Conduct shipment and in-process training and qualification in accordance to approved Laboratory SOPs
• Provide testing support and undertake other assignments during lab projects, production trial and other ad-hoc activities in the plant
• Provide support to other duties as and when directed by immediate superior

Requirements

• Bachelor’s Degree in Chemistry or related discipline. Fresh graduate may apply.
• Alternative, Diploma in Chemistry, Chemical Engineering or a related discipline with at least 5 years of relevant experience
• Knowledge in polymer science and familiarity with ISO9001:2015 and ISO14001:2015 are preferred
• Self-motivated, independent and resourceful
• Possess good communication skills and presentation skills
• Proficient in Microsoft Office applications
• Able to perform overtime work when required
• Willing to work in Jurong Island

Project management and service delivery

• Liaise closely with customers for timely deployment and to resolve issues promptly.
• Coordinate with engineers for deployment and troubleshooting.
• Develop and maintain project timelines and keep stakeholders informed of progress.
• Create project documentation.
• Conduct customer trainings and assist in creating training materials.
• Monitor and evaluate quality of service delivery with metrics.
• Provide ongoing customer support, addressing any technical or operational concerns.
• Responsible for customer success, ensuring customers derive maximum value from our products and services by fostering strong relationships and understanding their specific needs.
• Responsible for customer account renewal.
• Gather customer feedback proactively to improve our products and services.
• Work with sales teams to identify opportunities for upselling and cross-selling.

Requirements:

• Possess a Bachelor's degree in any field.
• Minimum two years of experience in either project management, IT service delivery or a customer facing role, ideally in a technical customer support capacity.
• Excellent interpersonal and communication skills, with strong customer service orientation.
• Strong organizational and time management skills.
• Have initiative and able to take proactive approach to solve challenges.
• Experience in coding (e.g sysadmin scripts or high level languages) is a plus.
• Must be a Singapore citizen or Singapore PR.

Responsibilities:

• Industrial Trends & Insights: Analyze market trends, data, and customer insights to generate ideas for NPD.
• Product Positioning: Define competitive positioning and unique selling propositions (USP).
• NPD Leadership: Oversee the entire NPD process, from concept to completion, including reformulations.
• Cross-functional Collaboration: Lead efforts with Regulatory, Marketing, Supply Chain, Manufacturers, R&D, and Quality for timely product delivery.
• Supplier Liaison: Source and coordinate with contract manufacturers and formulators; serve as the main contact for NPD discussions.
• Formula & Compliance: Review formulations and ensure ingredient/design compliance with regulations.
• Product Testing: Ensure understanding of product challenge tests, stability, and compatibility studies.
• Costing & Pricing: Research market prices, generate product costing, and propose pricing.
• Product Introduction: Conduct product training for marketing teams and sales leaders.
• Post-launch Management: Analyze product performance, manage feedback, and provide technical responses.
• CAPA Response: Address corrective and preventive actions raised by Quality.
• Standard Procedures: Contribute to and implement standard procedures aligned with industry and QMS standards.
• Other Duties: Perform additional tasks and projects to meet company goals.

Requirements:

• Degree in Cosmetics, Chemistry, or a related field.
• Minimum of 2 years of working experience in product development or management within the cosmetics or skincare industry.
• Preferred Candidates with an interest in marketing within beauty, skincare, personal care, or similar industries is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628