Job Description:

• Report to the Senior Project Manager/Project Director
• To assist in site supervision works
• Coordinate internally with inter-department and externally with clients & consultants
• Coordinating for the project planning, documentation, and execution of works on-site
• Coordination, supervision & monitoring of the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor and suppliers on all project implementation issues and attend site meetings when required
• Coordinate all submissions
• Produce weekly site progress reports and necessary submissions
• Attend meetings, and conduct site inspections on work progress to ensure quality control by authority requirements.

Job Requirement：

• Degree in Engineering or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Experience in reinforced concrete building and architectural design is an advantage
• Able to work well under pressure
• Independent with good communication skills
• Good organizational and planning skills
• Effective communication, coordination skills, and teamwork
• Able to work 6 working days
• Able to work overtime/shift rotation

Job Description:

• Oversee all QA/QC processes for high-rise building projects, ensuring strict compliance with industry standards, company policies, and regulatory requirements.
• Create and maintain comprehensive QA/QC procedures and documentation tailored to project specifications.
• Perform regular site inspections, quality assessments, and audits to identify and rectify any issues or non-conformities.
• Work closely with project managers, engineers, contractors, and subcontractors to ensure quality standards are met at every stage of the project.
• Compile detailed QA/QC reports and documentation, providing clear insights and recommendations to project stakeholders.
• Educate and guide project teams on QA/QC standards and practices to foster a culture of quality.
• Act as the primary point of contact for clients, consultants, and regulatory authorities regarding quality compliance.
• Identify opportunities for process improvements in QA/QC and implement best practices to enhance project quality and efficiency.
• Work both independently and collaboratively with various teams to achieve project goals and meet deadlines.
• Promptly address and resolve quality-related issues to minimize impact on project timelines.
• Ensure all QA/QC documentation is accurately maintained and accessible for audits and reviews.

Job Requirements:

• Minimum Bachelor's degree in Civil Engineering, Construction Management, or a related field.
• Relevant QA/QC certifications (e.g., Conquas /ISO 9001 Lead Auditor) are advantageous.
• Minimum 8 years of related working experience in QA/QC or for high-rise building projects.
• Strong knowledge of the construction industry's QA/QC principles, standards, and practices.
• Excellent attention to detail and problem-solving skills.
• Proficiency in QA/QC documentation and reporting.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to conduct site inspections and audits.
• Willingness to work a 6-day work week.

Job Description:

• Oversee all QA/QC processes for high-rise building projects, ensuring strict compliance with industry standards, company policies, and regulatory requirements.
• Create and maintain comprehensive QA/QC procedures and documentation tailored to project specifications.
• Perform regular site inspections, quality assessments, and audits to identify and rectify any issues or non-conformities.
• Work closely with project managers, engineers, contractors, and subcontractors to ensure quality standards are met at every stage of the project.
• Compile detailed QA/QC reports and documentation, providing clear insights and recommendations to project stakeholders.
• Educate and guide project teams on QA/QC standards and practices to foster a culture of quality.
• Act as the primary point of contact for clients, consultants, and regulatory authorities regarding quality compliance.
• Identify opportunities for process improvements in QA/QC and implement best practices to enhance project quality and efficiency.
• Work both independently and collaboratively with various teams to achieve project goals and meet deadlines.
• Promptly address and resolve quality-related issues to minimize impact on project timelines.
• Ensure all QA/QC documentation is accurately maintained and accessible for audits and reviews.

Job Requirements:

• Minimum Bachelor's degree in Civil Engineering, Construction Management, or a related field.
• Relevant QA/QC certifications (e.g., Conquas /ISO 9001 Lead Auditor) are advantageous.
• Minimum 8 years of related working experience in QA/QC or for high-rise building projects.
• Strong knowledge of the construction industry's QA/QC principles, standards, and practices.
• Excellent attention to detail and problem-solving skills.
• Proficiency in QA/QC documentation and reporting.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to conduct site inspections and audits.
• Willingness to work a 6-day work week.

We are an established import/export & courier company (located in the east), currently expanding & offering rewarding careers to potential candidates to join us immediately as Customer Service Representative:

Duties and Responsibilities

To provide admin and operational support in Warehouse- Logistics Department. Opportunity to learn how to manage the administrative work in dealing with customers and telephone calls. This position is ideal for candidates who are positive-minded and love to work in a fast-paced environment.

· Problem solving for daily customer issues.

· Manage daily administration issues such as customer oriented and consignee related matters..

· Perform additional duties as required by the management.

· Ensure proper documentation

· Ensure SOP and KPI in office are in proper manner

Requirements

· Must possess at least GCE 'O'/Diploma in administration, business management or any related field.

· Conversant in Mandarin and English (is a must to liaise with China customers).

· At least 2-3 years’ experience in similar industry preferred.

· Must be proficient in MS Word and Excel.

· Positive work attitude, strong sense of urgency and responsibility, strong team work.

Team Summary             

The AP Corporate Communication team creates and delivers communication programs that drive Visa’s business growth and advance and protect the company’s reputation. This team takes ownership of the Company’s external comms profile including Asia Pacific’s President and senior leadership team, Products & Solutions, Innovation, Commercial & Money Movement, Merchant Sales & Acquiring, Risk, Consulting and Analytics, Technology, and Strategy. We work across external, client and employee communication activities to promote Visa’s ongoing strategy to extend our payments network into new areas of opportunity and position ourselves as the partner of choice for banks, merchants, fintechs, technology companies and governments. In close partnership with the business functions, our team defines the company’s positions in the region on a wide range of industry topics and delivers corresponding thought leadership content.

What a Director, Business Communication does at Visa:

In this role, you will work with the AP leadership team and key functions across the business: Product, Merchant Sales & Acquiring, Technology and support on Global sponsorships & marketing. You will conceptualize and deliver communication programs that drive business results for Visa’s critical growth pillars and how these support the growth of our clients’ businesses. You will oversee regional thought leadership communication including content for external, client and internal audiences. This includes comprehensive corporate storytelling collateral, media and social campaigns, and stakeholder education delivered via a mix of channels including events.

In this role, you will be the regional communication lead for a range of areas that are central to Visa’s growth and manage the communication needs of the relevant functional teams and oversee communication campaigns that reflect these areas’ increased importance to Visa’s long-term growth strategy.  You will play a key role in managing issues and supporting crisis communication across Asia Pacific.

It is vital for the applicant to demonstrate knowledge and capability in helping regional and local business and communication teams engage stakeholders and reinforce Visa’s vision for the future of commerce as it relates to our long-term commitment to uplift economies. In addition to delivering high-quality communication programs, you will act as a trusted advisor to Visa’s leadership team in some of the region’s most complex functions, helping them talk about their business objectives in a way that has a meaningful impact in the communities in which we operate. You will also play a key role in ensuring the company’s public and client-facing messages in Asia Pacific are communicated with a whole-of-Visa perspective, coordinating across geographies to make sure all content, from press releases to speeches, is consistent and aligned.

Projects you will be a part of:

This team creates and leads many of the highest profile communication programs in the region. We oversee the Asia Pacific communication strategy to define and articulate Visa’s network evolution as it relates to innovation, trust and corporate citizenship. On a tactical level, you’ll support the delivery of regional strategic events and play a key role in developing thought leadership content for senior leaders.

You’ll also contribute to broader communication programs that the regional AP comms team is responsible for:

• Small business programs and expanding merchant acceptance
• Corporate storytelling to drive Visa’s critical growth pillars of value-added services and money movement
• Regional positions on innovations shaping the payments landscape, such as data privacy and cybersecurity
• Strategic initiatives
• Reputation challenges and opportunities associated with all of the above, including defining the value of Visa and issues/crisis management.

You will lead or work on communication programs that incorporate every aspect of the communications discipline, including public relations and social media (press announcements, key messaging, media interviews, bylines), client-facing communication (leading development of client-facing thought leadership collateral, supporting major client events as run by the Client Communication team) and employee communication (working closely with the Employee Communication team to promote functional priorities on internal channels and at the annual regional market kickoff meeting.)

You will work with the most senior leaders in the region to help them achieve their business objectives through strategic communication programs, and you will have a chance to work closely with colleagues in every market in Asia Pacific, as well as our global colleagues in the broader communication team.

Location: East

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Job Description：

· Monitor consultant's design progress as per submission/ detail design schedule agreed. Study consultants' design drawings and highlight the missing information, design clashes and design inconveniences for construction.

· Manage the project's design coordination works. Liaise with Clients, Consultants and Subcontractors to ensure the smooth progress of the coordination. Ensure the information between different disciplines are communicated and discussed among the team.

· Manage the project’s drawing coordination in between disciplines and sub-contractors’ drawings.

· Manage the project’s drawing schedule, to ensure timely issuance of drawings for construction.

· Work with BIM modeller/drafter on shop drawings preparation, to capture all detail dimensions and settings. Must be able to convey technical information to BIM modeller/ drafter via sketches. Must be able to study and understand technical drawings independently without the drafter's assistance. Must be able to identify the critical technical information/sections that need to be generated for construction usage and technical resolution.

· Work with the construction team and sub-cons to prepare and submit for approval the construct

i) material submission.

ii) material specification submission.

iii) method statement.

iv) specialist trade sub-con shop drawings.

· Address and resolve technical issues raised by the construction and consultant's teams, through clear communication and good documentation.

Qualifications:

·Diploma / Degree in Civil Engineering or Architectural discipline

· At least 2 year(s) of working experience in the related field is required for this position.

· Experience in residential project will be advantageous.

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Security Officer

JOB DESCRIPTION

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors, manager.

JOB REQUIREMENTS

• Minimum education of GCE "O" or "N" Level certificate
• At least 1 year working experience in a similar position in security & safety operations
• Possesses a valid security licence
• Applicants who have taken RTT will be prioritised
• First Aid and CPR+AED certified
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.

Job Description：

1.The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.

2.Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.

3.Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor team in the project, monitoring, reporting, planning and coordinating all aspects of their work.

4.Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.

5.Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk.

6.Manages contractual claims, disputes, settlements and resolution.

7.Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.

8.Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.

9.Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.

10.Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Requirement and Qualifications：

Diploma/Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields.

Minimum 10 years relevant experience in contract negotiation, administration and/or management.

Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment.

A high level of integrity, dependability with a strong sense of urgency and result oriented

Primary Objectives;

• To carry out AML/CFT transaction monitoring and investigate alerts in a timely manner and ensuring proper documentation
• To investigate all transaction alerts generated by Transaction Monitoring System within the agreed timeline.
• To ensure due diligence and background check on suspicious transactions.
• To ensure efficient identification and monitoring of suspicious activities and transactions.

Key Responsibilities;

AML Transaction Monitoring

• To review and investigate system-generated or any alerts, to determine the next course of action
• Conduct further investigations, if necessary, by engaging relevant stakeholders to obtain the required information to ensure proper closure
• To close the alerts promptly and maintain proper documentation on the rationale of the closure
• To assist the Team Lead for key reporting to management and various stakeholders

Other function(s)

• Work closely and support other AML compliance teams to strengthen and further mitigate residual AML/CFT risks
• Work with other business units to foster good working relationship to increase the level of AML/CFT awareness
• Perform any task or participate in projects as required by management
• Work closely, and support other teams within the Compliance Department

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails etc.
• Identify customer's needs, researching any existing issue to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘A’ level or a Diploma in any field.
• Preferably with at least 2 years of relevant working experience in handling cases in a call centre or service industry environment.
• Possesses strong time management skills with ability to multi-task and is motivated to exceed expectations.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Strong ability to write succinctly.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager
• Responsible for maintaining the highest level of security within the Hotel at all times whilst on duty
• Protect all guests’ patrons and employees of their belongings
• Ensure the Hotel’s property is well protected
• Take charge of the Hotel Security during duty hours
• Responsible for securing all hotel properties, staff, and clientele in accordance with the procedures as stipulated in the security manual
• Enforce the Hotel’s Rules and Regulations
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Record details of significant incidents and activities in the logbook during his shifts
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

• Conform to and enforce policies, procedures & rules, and regulations as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service.
• Directly report to the Assistant Safety and Security Manager / Safety & Security Manager.
• Responsible for maintaining the highest level of security within the Hotel at all times while on duty.
• Protect all guests’ patrons and employees of their belongings.
• Ensure the Hotel’s property is well protected.
• Take charge of the Hotel Security during duty hours.
• Responsible for securing all hotel properties, staff, and clientele in accordance with the procedures as stipulated in the security manual.
• Enforce the Hotel’s Rules and Regulations.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.
• Record details of significant incidents and activities in the logbook during his shifts.
• Ensure all Lost and Found properties are recorded in the Security Management System, hand them over (non-valuables) to the Housekeeping Department as soon as possible, and keep the Duty Manager informed.
• Maintain a Hotel Logbook on incidents, complaints, etc., and refer them, if required to the appropriate department for follow-up action

Reporting to the HR Manager, this position supports the HR functions and is responsible for the daily HR administrative duties, including onboarding and offboarding formalities, staff orientation/induction, and office administration.

JOB RESPONSIBILITIES

• Administer employees' records and ensure required personal documents are in place.
• Documentation preparation for onboarding and offboarding.
• Updating HR policies, guidelines, processes, and referral programs.
• Data entry of employee data into the HRIS and ESS system
• Preparation of weekly and monthly reporting.
• Administer Work Pass applications, renewals, and cancellations.
• Perform reference checks for candidates.
• Provide response to employees' enquires on HR-related matters
• Prepare Employee Commendation Award Certificates and Vouchers
• Coordination of employee induction and training programs
• Provide support on HR initiatives, CSR activities, employee engagement activities, process improvement projects, and events.
• Carry out HR activities in accordance with internal SOPs and statutory compliances.
• Filing of documents and P-files.

JOB REQUIREMENTS

• Diploma in HR management or its equivalent
• With 3 years of experience in HR administration
• Possess high energy level and enjoy working in a fast-paced environment
• Confident, result-oriented, take the initiative, and able to work under pressure
• Independent and highly resourceful driven individuals
• Good interpersonal skills and a team player.
• Meticulous with details
• Experience in recruitment cycle and work pass applications

To learn more about us, please visit us at: www.securitas-singapore.com.

We regret that only shortlisted candidates will be notified.

Job Descriptions:

• Handle and maintain AP & GL of the account.
• Responsible for month-end closing process.
• Process payments in an accurate and timely manner, filing and documentation with the payment vouchers.
• Ensure inter-company transactions and balances are reconciled.
• Assist to prepare GST report.
• Work closely with business units for smooth daily accounting operations.
• Liaising with suppliers or bankers when necessary for operation banking matter.
• Support in financial analysis, budgeting and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist in year-end audit preparation, tax computation and submission of all other statutory.
• Maintenance of accounting system.
• Assist in any ad-hoc assignment and reporting.

Job Requirements:

• Diploma/Degree/equivalent in Accounting.
• Minimum 6 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries.
• Work experience with audit consulatancy & Construction main-con.
• Good knowledge of MS Excel and Microsoft Navision preferred.
• Independent, a strong team player, meticulous, well organized.
• Meticulous, detail-oriented, independent, and accountable.
• Good communication skills required to liaise with internal and external parties.

Job Description:

• Plan, manage and maintain the BIM data in compliance with project requirements
• Create BIM Design / Tender Models and Documentation.
• Support BIM implementation tasks on projects and facilitate project construction team with updated approved BIM information.
• Create and maintain the project template files to assure standards.
• Coordinate with other departments and engineers to manage and resolve the clashes.
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compile of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Follow the standards, work flows, settings and best practices that ensure delivery of high quality consistent model and drawing output across the entire project.
• Any other duties assigned

Job Requirement:

• Degree in related disciplines
• Minimum 5 years experience in construction industry and have relatable experiences on BIM Drafter and coordination works.
• Able to work well in teams and independently

What the Role Involves

1. Keep track of receiving Ocean Freight Forwarding Division., Supplier through email or by post.
2. Register Supplier invoice date and number before sending the invoices for verification and approval to PIC of Ocean Freight Forwarding Division.
3. Follow up with chaser emails for return of Supplier Invoices after deadline of submission by Ocean Freight Forwarding Division.
4. Check and post Supplier invoices into YUNAS
5. Prepare cheque/GIRO payment to Suppliers on monthly basis.
6. To reconcile Account Payable on monthly basis
7. To complete analysis of long outstanding Accrual Report
8. Back up PIC for daily payment request by Ocean Freight Forwarding Division to Co-loader to clear cargoes on behalf of Yusen Logistics Singapore

Job Requirements

• Minimum 'O' Level
• Competent in MS office especially Microsoft Excel
• At least 2 years of relevant working experience
• Good spoken and written communications

Working Location

2 CHANGI SOUTH AVE 2

KEY RESPONSIBILITIES

• Maintain customer satisfaction through face-to-face interactions, phone calls and emails
• Effectively manage a large volume of incoming calls and emails
• Effectively resolve customers’ problems through strong and clear interpersonal dialogue
• Skilfully and calmly manage difficult and angry customers
• Liaise with third-party service contractors for appointment scheduling and spare parts
• Data entry for customer information, feedback, complaints and warranty cards
• Provide after-sales support to sales personnel

SKILLS & QUALIFICATIONS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Proficient in spoken and written English
• Strong people-handling skills and a keen listener
• Pleasant and strong personality, able to withstand difficult customers
• Ability to multi-task and manage time effectively
• Able to adapt/respond to different types of customers
• A team player with a positive service mindset
• Proficient in MS Office applications
• Knowledge in spare part management will be an advantage

You will act as the single point of contact for the key client on all project delivery and managed services delivery matters. Beyond projects and operational delivery matters, you are also expected to:

• Develop business opportunities to solve the client’s problems.
• Ideate solutions using technology and process changes.
• Create growth opportunities by considering the feasibility and sustainability of these opportunities and the core capabilities of NCS.
• Direct the right team across different Lines of Business (LOBs) to drive revenue, quality and customer satisfaction targets and ensure delivery.
• Accountable for the delivery services of the client’s account and needs to be involved in the delivery of the programs that you are responsible for.

Bosch is looking for a Corporate Communications and Governmental Affairs to support its engagement across Southeast Asia and around a range of policy and communication areas relevant to our business. Reporting to the regional corporate communications and governmental affairs Head, you will play a key role in developing and executing public affairs initiatives while representing Bosch’s interests with external stakeholders across government, industry, and business chamber partners.

Responsibilities:

• Develop and implement strategies and approaches to drive strategic engagement with government, industry and relevant partners that achieve Bosch’s business objectives
• Monitor, identify, analyse, and act on emerging changes, trends and issues in the macroeconomic, trade, political, and regulatory environment, including the competitive landscape and impact of government policies on Bosch
• Represent Bosch in cultivating relationships with external stakeholders, including government officials, business chambers, embassies and organisations.
• Prepare briefs and other materials to inform and support Bosch’s policy positions with internal and external stakeholders
• Provide guidance to team members across the organisation on approach and interactions with relevant government bodies to achieve strategic alignment on Bosch’s initiatives with government priorities
• Support in delivering thought leadership initiatives on relevant platforms in Southeast Asia
• Develop and coordinate opportunities for executive engagements on key topics with government officials, including high-level political visits in Germany and Southeast Asia
• Collaborate closely with internal stakeholders for effective business-enabling activities in Southeast Asia

About the job

Reporting to the Shopping Experience Manager and Team Leader, you will be the liaison officer to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• Ensure IKEA Tampines Store is a friendly, safe and secure environment for all IKEA visitors and customers.
• Understanding and contributing to the department’s action plans and taking ownership on your part for deliverables.
• Being knowledgeable around customer shopping experience and the daily checklists to improve on the customer service delivery.
• Being responsible for the children’ safety and cleanliness in Smaland, and amenities such as 1st Aid Room, Nursing Room, etc
• Plan, co-ordinate and follow up on the IKEA Family activities and Children Birthday Parties in the store.
• Handling all customers’ queries or complaints professionally and improve customer service delivery to enhance customers’ shopping experience.
• You will record information, handle paper works and compile statistics, general housekeeping and other duties related to the job.
• You will be cross trained to other functions within Customer Relations (i.e. Checkout and Easy Buying) and support these functions when required.

Your profile

• You have strong communication and interpersonal skills with passion for children and people
• You are a committed and motivated team player, who is also able to work independently
• You are able to cope with stress and able to provide solutions for customers and operational issues
• You have good computer literacy, multi-tasking ability and enjoy being in a hands-on operation role
• You are able to commit to working both retail shifts during store operating hours, inclusive of both weekends and Public Holidays

Job Descriptions:

• Prepare cost plans to enable design teams to produce practical designs for construction projects, which involves liaising with architects, engineers, and subcontractors.
• Contract administration of secured projects.
• Preparation and submission of progress claims to clients.
• Evaluate and prepare progress payments to subcontractors/suppliers/service providers.
• Maintain constant liaison with client/project staff / sub-contracts and suppliers.
• Monitor records and manage all variation orders.
• Monitor and keep track of project progress and are responsible for measuring and valuing variations in the work during the contract, for agreement of interim payments, and the final account.
• Always ensure confidentiality and safeguards of controlled documents.
• Provide necessary documentation for preparation of final accounts with the client/subcontractors/suppliers / service providers.
• Possess the ability to negotiate with client during final accounts and or as and when any variation order arises.
• Any other ad-hoc tasks assigned by the superior.

Job Requirements:

• Bachelor's Degree in Quantity Survey or equivalent.
• At least 2-3 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Location: Woodlands area
• 5.5 days work week

About the job
The Loyalty Specialist will be part of the Marketing team and responsible of the IKEA Family and smales loyalty programmes in Singapore.

Your assignment

Contribute to the development of Loyalty Communications

• Conceptualise and create content for IKEA Family and smales members to keep them engaged as an active member
• Responsible for conceptualising aligned loyalty communications content that supports external comms campaign or collection launches, loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members, smales newsletters, etc., while keeping to IKEA brand values and, visual and copy identity guidelines.  
• Responsible for and takes ownership of IKEA Family and other loyalty driven country events and communications to members that drives acquisition, engagement and retention.
• Work closely within and across departments to plan loyalty communications calendar and ensure high level of execution.

Contribute to the development of Loyalty Programme and other admin tasks

• Work on tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e. global, regional, country or local initiatives).
• Work closely with other functions, regional loyalty team and the stores on member related issues.
• Contribute to the accuracy of the loyalty marketing budget, expense admin and monthly reconciliation with finance, liability reports, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Collaborate with analytics agency, BI teams and Country Marketing Managers for data exchange, enhancement of reporting dashboard, test, monitor result and provide feedback for different analytics models to increase the engagement and purchase propensity.
• Monitor, update and secure functionality of the CRM system upgrade, security-gap bridging, stable integration with various internal and external systems/platforms.
• Database preparation: For CRM365 - prepare adhoc marketing lists in ClickDimensions or extract out for DM and SMS.
• In day to day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to collection, handling and storage of members’ data.
• Be the go-to loyalty buddy for CCC and CR co-workers in resolving special customer enquiries and closing any knowledge gap in the system and processes. 

As Wise becomes ever more integrated into financial systems around the globe, we are subject to ever increasing scrutiny from regulators, partners and regional stakeholders. If we are successful, we’ll eventually become one of the most heavily regulated companies in the world.

As Regional Information Security Officer for the APAC region, your job will be to represent Wise Security Squad, creating strong partnerships within our APAC legal entities to help reduce Information Security and Technology risk in line with the expectations of the markets in which we operate.

What you will be working on

• Working closely with regional risk, compliance and engineering teams to provide a tailored view of risk to APAC legal entities.
• Leading security responses for regional licence applications, annual certifications, and ad-hoc audits.
• Supporting Group Security Risk assessment process and preparing risk updates for APAC entity committees and boards.
• Evaluating Wise Group Security controls against regional requirements and obligations.
• Supporting our global security security certification process (e.g. ISO27001, PCI-DSS, SOC1 & 2).
• Assisting with other Information Security and Technology risk related activities as needs arise.

As a Compliance Officer, you will be part of the Compliance & Risk Department.

Job scope includes the following:

• Work closely with the Head of Compliance, Risk & MLRO, together with members of the local and global compliance team and other internal functions, to ensure that processes, system and controls are in place and reflect applicable Group and local regulatory requirements.
• Keep pace with regulatory changes, perform a gap analysis on new regulations and undertake an assessment of the relevant changes against current policies and procedures.
• Assist with regulatory audits and inspections.
• Undertake risk assessments and periodic reviews in accordance with the Compliance Monitoring Plan.
• Assist with monitoring the effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure.
• Review of client account opening requests (private clients, companies, institutional clients, financial institutions, external asset managers, introducing brokers) from an AML/CTF standpoint (MAS, FATF, OFAC) including name screening, PEP review, background research etc.
• Undertake periodic and ad hoc name screening, review hits and clear alerts.
• Proactively identify gaps, highlight any potential concerns/risks, recommend remediation actions and share best practices to enhance existing policies and processes.
• Preparation of internal training material on compliance-related topics.
• Participation in ad hoc local/Group compliance and regulatory projects.
• Provide compliance advice and support to the Front line sales team and Management.
• Perform any other duties as may be assigned by the Company from time to time.