Responsibilities:

1) Ensure customer understands company's terms and conditions.

2) Maintain good and positive attitude when managing customer's request and questions.

3) Able to work independently.

Requirements:

1) 5.5 days a week

2) Able to face and communicate with customers

3) Computer literacy including Microsoft Excel

Job Description & Requirements

• Able to perform in all types of Work Pass Application/ Renewal/ Issuance/ Cancellation
• Able to coordinate newly arrived foreign worker's procedure
• Able to handle all documentation matters concerning local agencies, etc MOM,BCA
• Able to handle the coordination of hiring local staff
• Prepare the staffs and worker's payroll
• Able to perform all administrative documentation
• Able to perform simple procurement tasks
• Able to perform ad-hoc tasks
• Able to prepare and submit the progress claims
• Able to prepare the payment response to the sub-contractors
• Able to do the sample booking keeping
• Able to prepare the monthly profit and lose statements.

Requirements

• Min 1 years experience in HR and Admin
• Multi-tasking, Computer Literate & Proficient in MS Office
• Strong phone, email, and in-person communication skills
• Good knowledge of Employment Act, MOM regulations and procedures, Government regulations
• Able to work independently and as part of a team
• Able to work in a fast-paced environment
• Able to communicate in Chinese language

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

The successful candidate will join the Branch’s Customer Service Department which offers consumer banking products such as savings accounts, fixed deposits, current accounts and remittances services to customers. He/She will perform both front-office counter service duties and back- office operational and administrative duties in the department.

Such duties include:

• handling over the counter banking transactions including opening of accounts;
• processing inward and outward remittance transactions;
• processing inter-bank GIRO payments;
• handling customer enquiries;
• attending to customers’ account requests; etc.

The preferred candidate must satisfy the following requirements:

• A recognized degree.
• At least 1-year experience handling retail banking transactions in a bank
• Good communication and inter-personal skills

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Cultivate and build positive relationships within the industrial sector by collaborating closely with union leaders, members, and management partners. Strive to create a cooperative and favorable industrial atmosphere that maximizes advantages for workers.

• Manage grievances, mediate conflicts, and engage in negotiations for collective agreements to ensure the well-being of employees.

• Champion initiatives aimed at empowering workers to acquire new skills, boost productivity, leading to enhanced wages and an improved quality of life.

• Strategize and execute activities of varying scales to engage members and foster positive labor-management relations.

Requirements:

• Possess a degree/diploma in any discipline, with varying years of work experience.

• Welcome applications from entry-level candidates.

• Demonstrate exceptional interpersonal skills and effective communication across all levels.

• Showcase strong analytical and problem-solving capabilities.

• Adaptability to think on one's feet.

• Ability to work independently and collaboratively within a team.

We regret that only shortlisted candidates will be notified

Right Search Pte. Ltd.

EA Licence Number: 22C1170

Tel: 69784646

EA Registration Number: R23115790

EA Personnel: Ivy Wong

Job Description:

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Period: 1.5 months
• Start from: 1st February 2024

Requirement:

• Min Diploma in Civil Engineering or equivalent
• At least 4 years of relevant experience in supervision of residential buildings
• Resident Technical Officer Certificate accredited by IES / ACES
• Knowledge and Experience in institutional
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

Location: Orchard

Working hours: 5 days work week, normal office hours

Contract Duration: Asap - 4 months

Duties:

- Perform administrative/reception duties
- Attend to shoppers’ enquiries / feedback
- Assist in Advertising & Promotions activities such as issuing of contest coupons / gift vouchers
- Administrative duties and any other ad-hoc duties as assigned

Requirements:
- Willing to commit to weekends arrangement - including weekends and public holidays

- Experience in concierge/customer service role

- Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Core Responsibilities:

• Work as part of Taxi Coordination Team to ensure the smooth operations of Taxi stands in the terminals including managing a continuous supply of taxis towards the taxi stands and directing taxis to individual taxi bays, seamless coordination between Taxi stands, and smooth allocation of passenger to taxi based on First-in First Out principal.
• Perform the assigned role (DG, RM, TSC, QM) according to the established SOP.
• Manages and control the passengers flow at the taxi queuing area.
• Compliance to SOP and Safety Standards when assisting passenger.
• Any other duties as assigned by management.

Periodic Duties:

• ·Suggest alternate transport mode to passenger.
• ·Taxi diversion to other terminals / Taxi stands.
• ·Attend to enquiries of passenger.

Job Specifications (Qualifications/Experiences):

• Understand basic written/spoken English and/or a secondary working language.
• Customer-service oriented with good communication skills.
• Neat and presentable.
• Adaptable to change and a good team player.
• Comfortable to operate in a fast-paced environment.

3 Fixed shift available

• S1 630am to 2.40pm
• S2 210pm to 1030pm
• S3 1020pm to 640am

Benefits:

• 5 days, MNC, East area
• 1mth AWS, performance bonus
• Medical/dental benefits
• Salary $3200- $3700

Job scope:

• Manage purchase requisition, quote and purchase order documents and processes
• Review the purchase requisition report & check the demand vs material lead time vs MOQ & purchase price
• Raise portal to request sales manager approval for excess PO quantity due to MOQ
• Work with planning on material pulling in to support manufacturing needs
• Managing and follow up the delivery schedule on raw materials to ensure timely delivery
• Source for spot buy / one-time buy on gating materials from the open market
• Handle rescheduling request pull in, push out base on demand
• Manage incoming materials to avoid excess materials holding
• Work on excess PO cancellation with supplier
• Resolve account payable issue
• Shipment arrangement with the supplier
• Request advance payment in the Portal with the Finance for the supplier with advance payment term
• Issue PO and SO for purchases within inter-company
• Update inter-company FG PO and raw material PO & SO delivery commitment in system
• Reschedule the delivery for inter-company FG PO and raw material PO & SO delivery
• Inter-company shipment arrangement with planning team, warehouse and logistic department
• Update delivery schedules in SAP for both Singapore & Malaysia entity
• Manage sub-con RFQ
• Update PIR for inter-company.
• Any other duties as assigned

Job Requirements

• Minimum Degree or diploma in Supply Chain, Business Administration, Material Engineering or any Engineering field or equivalent
• Minimum two years experience in EMS/Manufacturing environment
• Must know PCBA and electro-mechanical.
• Team player with a positive attitude and organized in administrative duties

Interested applicants, please send your resume to [email protected]

Job Highlight

Salary: $12 per hour

Contract: 5 months

Working Location: Nearest to Hillview MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Processing and approving of stock card application via an online licensing system
• Support the team's operations in providing timely replies to public enquiries concerning import/ export procedures, guiding the applications in their online applications
• Any other administrative duties assigned status

Job Requirements

• Only Singaporean need to apply.
• Diploma/ A Level qualification.
• IT Savvy

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Responsibilities:

• Support the development and implementation of HR initiatives and systems
• Provide counseling on policies and procedures
• Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
• Assist in performance management processes
• Support the management of disciplinary and grievance issues
• Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
• Review employment and working conditions to ensure legal compliance
• Knowledge of Payroll, Learning & Development is an advantage.
• Any others ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in HR or Business related fields
• At least 3 – 4 years of relevant working experience within the Construction Industry
• Proficient in MS Office
• Possess good knowledge of Employment Act and MOM employment rules
• Familiar with PayMaster and Unit4 Prosoft HR system is an advantage

For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

Responsibility:

• Manage and execute international payment transactions
• Facilitate merchant onboarding process and continuous merchant servicing
• Handle payment for alternative payment solutions
• Involve in projects on new services and partnerships
• Perform any other ad hoc duties when assigned

Requirement:

• Min 2 year of experience in operational support in the payments or banking industry
• Minimum Diploma in any field
• Savvy in operating online platform
• Detail-minded, meticulous, and customer-oriented
• Excellent communication and interpersonal skills

• Permanent
• Walking Distance from Raffles MRT Station
• Normal Office Hours: Monday to Friday 8.50am to 5.30pm
• Up to $3,500 + VB

Job Responsibilities:

• Execute day-to-day loan operations transactions
• Address inquiries and concerns from customers, banks, and other departments related to loans and securities matters
• Process swift payments for loans
• Obtain loan rates and perform necessary reconciliations
• Perform any other ad hoc tasks as assigned

Period:

• Permanent

Working Hours:

• Mon to Fri, 8.50am – 5.30pm

Salary:

• Up to $3500 + Variable Bonus

Location:

• Raffles – Walking Distance from MRT

Requirements:

• Degree holder with 1-2 years of loan operations experience in Banks
• Some experience in agency operations will be an advantage
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Reporting to the Head of Corporate Communications Department (CCD), the Senior Manager of the Corporate Communications is responsible for supporting the Head in developing communications strategies and policies of Singapore Children’s Society and effectively advocating the charity’s cause.

Job Description

• Support the department Head to develop strategic plans and budgets aligned with the Organisation’s goals and service strategy
• Work closely with the department Head to translate corporate communications strategy into actionable goals for the team’s performance
• Together with the department Head, contribute to the Corporate Communications team’s efforts to ensure effective stakeholder communications and education, brand protection, and reputation management across various platforms and initiatives
• Manage public and media queries, external communications and reputation management
• Contribute to quarterly reports and insights for the Standing Committee and management to track performance and identify opportunities for organizational success
• Provide support to management and key staff in delivering public relations counsel
• Assist in mentoring staff on media management efforts including handling of media queries and interviews, and crafting story pitches for the media
• Work collaboratively with centres and departments to drive content creation on social media, with the aim of improving engagement rates and following
• Contribute to Society publications, including annual reports, newsletters, corporate collaterals, and staff E-newsletters, for stakeholder education and employee communication
• Support crisis communication management, conduct collateral review, and ensure factual and good quality copywriting
• Manage data protection measures to ensure the security of stakeholders’ data
• Identify best practices, continuously enhance SOPs to foster a culture of professional excellence
• Attend relevant conferences, networking events, meetings, and other engagements as necessary

Requirements

• Degree holder with a minimum of 8 years of related working experience; with at least 2 years of managerial experience
• Preferably knowledgeable and familiar with the non-profit sector
• Excellent communication and writing skills to craft press releases, media FAQs, CEO messages, speeches and internal and external communications. Proficiency in Chinese would be an advantage to engage Chinese-speaking target audiences
• Media relations and Public Relations skills as well as crisis communications and management
• Track record of developing brand positioning and shaping messaging strategies leading to increased brand recognition
• Knowledge and understanding of social media marketing and other digital marketing tactics
• Self-starter, highly organised, meticulous, passionate team player with strong interpersonal skills
• Alignment to the Society’s core values of being compassionate and caring, commitment, professionalism, integrity and openness to change

Job Responsibilities

· In-house design for company’s collaterals such as E-book (portfolio), graphics, etc.

· Maintain company’s objective by generating inbound leads via Facebook Ads, Google Ads (Paid and Organic)

· Content creation for social media platforms such as Facebook, Instagram, YouTube.

· Manage company’s website ( WordPress CMS ) for updates and tracking/processing write-in leads.

· Regular updating of new projects on the company’s website, interior portals and liaise with them for portfolio postings with project details.

· Liaison with the vendor for SEO performance and tracking of page ranking.

· Analyse Facebook Ads and Google Ads for tracking performance and metrics with social media tools such as Google Analytics/AdWords.

· Manage customers’ feedback/complaints and keep a record of reviews/testimonials.

· Brand and marketing development related activities

· Any other ad-hoc design/administrative duties as assigned

Job Requirements

· Minimum Diploma in Marketing, Mass Communications, Advertising/Media or equivalent.

· At least 1 year experience in the related field

· Experience in Digital Marketing, Content Marketing, SEO and SEM

· Effective communication and writing skills

· Experience in content creation and social media

· Knowledge of SEO, Google AdWords / Analytics, and content management system

· Able to work independently

· Dynamic personality

· Liaison of company clients and vendors

Airfreight Officer

Basic Salary: $2300-$2800
Working hours: 5.5 days work, Mon – Fri 9am-6pm & Sat: 9am – 1pm
Address: Changi Airfreight Centre

Job Description:

• Handle full set Export/Import documentation.
• Handle enquirers from customers, via telephone or email for transportation by air and sea, and provide quotation.
• Customs permit declaration.
• Liaise with customers for delivery arrangement.
• Handle the key account customers according to SOP's and escalate special cases to Department Manager in a timely manner.
• Provide report and statistic to key account customers on a daily/monthly basis.

Job Requirements:

• At least 1 year experience in Airfreight industry with customs permit declaration.
• With INCOTERMS knowledge is an advantage.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Position Overview

We are seeking an experienced Compliance Officer to oversee and ensure adherence to regulatory requirements, policies, and procedures in accordance with MAS guidelines. The ideal candidate will have a strong understanding of futures trading, and leverage FX, along with a keen eye for detail and a proactive approach to compliance matters.

Key Responsibilities

• Regulatory Compliance: Ensure full compliance with MAS regulations, rules, and guidelines pertaining to capital markets products.

• Policy Implementation: Develop, review, and implement compliance policies, procedures, and controls to mitigate risks and ensure adherence to regulatory standards.

• Monitoring and Reporting: Conduct regular monitoring, surveillance, and audits to identify and address any compliance issues or potential risks.

• Training and Education: Provide compliance training to staff members on relevant regulatory requirements and updates.

• Internal Advisory: Serve as a key point of contact for internal queries related to compliance matters, offering guidance and support to various departments.

• External Communication: Interface with regulatory authorities and external auditors as necessary, ensuring timely and accurate responses to inquiries and reporting requirements.

• Risk Assessment: Conduct risk assessments and assist in the development of risk management strategies to maintain a robust compliance framework.

• Stay Updated: Keep abreast of regulatory changes, industry trends, and best practices to ensure the firm's compliance practices remain up-to-date and effective.

Qualifications and Skills:

• Bachelor’s degree in Finance, Law, Business Administration, or related field. Advanced degrees or certifications (e.g., CAMS, ICA Diploma in Compliance, etc.) is a plus.

• Minimum of 5-8 years of experience in compliance within the financial services industry, specifically in MAS-regulated entities dealing with futures and leverage FX.

• Comprehensive knowledge of MAS regulations, guidelines, and best practices related to capital markets, futures, and leverage FX.

• Strong analytical skills and attention to detail with the ability to interpret and apply regulatory requirements effectively.

• Excellent communication and interpersonal skills to interact with various stakeholders, both internally and externally.

• Proven ability to work independently, prioritize tasks, and handle multiple projects simultaneously.

• Ethical conduct and integrity, maintaining confidentiality and professionalism in all matters.

Job Responsibilities:

• Process financial transactions which include Funds Transfers, Account Closures, issuance of Cashier’s Order using various bank systems
• Perform preprocessing checks such as signature verification, document completeness checks
• Handle queries from internal departments or business units pertaining to instructions received
• Administrative duties including enveloping, filing and archival of documents and records

Job Requirements:

• Bachelor Degree with 1 year of working experience in Banking or Operations preferably
• Open to entry level, on job training is provided
• Good communication skills
• Meticulous and willing to learn
• Proficient in MS Office tools
• Open to contract role

Job responsibilities:

• Liaise closely with site team to maintain a high level of safety, health and environmental standards ;
• Conduct regular inspections to ensure safety compliance to all statutory safety and environmental regulations;
• Ensure risk assessment and safe working procedure are properly executed on site ;
• Facilitate and conduct audit in order to ensure compliance with ISO14001 and OHSAS45001 standards ;
• Liaise with relevant authorities on all WSH issues ;
• Any related ah-hoc assignment as instructed by the management.

Requirements:

• Degree in Workplace Safety & Health disciplines
• Minimum 5 years of relevant working experience in construction industry
• MOM registered WSH Officer and Fire Safety Officer
• NEA registered Environmental Control Officer (ECO)
• Certificate in QEHS Internal Auditing (ISO 14001, OHSAS45001, GGBS and CONSAS audit.
• Familiar with regulatory requirements related to workplace safety and health, and all other aspects of safety
• Possess high level of initiative, strong interpersonal and communication skills.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

• Assist to monitor daily alerts handling and documentation activities of the team and STR filing
• Review/ follow up on investigation reports conducted by analyst for completeness and timeliness
• Communicate with relevant business units in the investigation of cases and provide transaction monitoring advisory
• Review and clearance of sanctions alerts and escalations relating to trade finance transactions
• Conduct periodic sample checks and prepare reports on the quality of alerts clearance and documentation with proposals for improvement
• Review of TM threshold/ parameters
• Providing training/guidance to the analysts and business units
• Handling of queries from MAS, auditors and other external parties
• Conduct gap analysis on new/existing MAS Notices, Guidelines, Circulars
• Follow up on media reporting that requires review of customers’ transactional behavior
• Assist with any other tasks as assigned by the TM team lead from time to time.
• Assume as the covering officer for TM Team Lead when required

Requirements:

• Bachelor Degree in Business/related discipline and above
• At least 4 years experience in banking industry and 3 years in Transaction Monitoring
• A good understanding of Transaction monitoring and the
  fund flows relating to banking industry.
• Knowledge of sanctions and trade finance enhanced due
  diligence
• Previous experience in investigation and preparation of
  cases for STR filing

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Description & Requirements

· Attend to walk-in or phone in customers enquires (For Mobile devices such as mobile phones, laptop..etcs)

· To listen and understand the customer description of fault on their device and to Book-in or process customers’

collection (Training will be provided)

· Ensure all forms are duly filled & signed by customers before booking in device for repair or for collection

· Ensure service counter & reception area are neat and tidy daily at all time

Hourly Salary Range (SGD)

$12 - 14

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Achieve individual sales targets and contribute to team targets.
• Handle walk-in and phone inquiries professionally, providing detailed product information.
• Engage in direct marketing activities to generate sales.
• Actively participate in outdoor sales activities and roadshows.
• Handle counter duties, including cashiering.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)