1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

a) Administrative function such as data entry, typing, faxing, filling, attending to telephone calls, managing email account & etc.

b) In addition to the duties specified above, you are obliged to follow all reasonable instructions of the Employer, the management of the Employer, or the designated superior.

c) The Employee shall not be entitled to do any private work whatsoever or be a party thereto without the written approval if the Employer I fit interferes with his employment with the Employer or the proper and diligent execution of duties.

*Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business.

*Studies/Administration/Management, Finance/Accountancy/Banking, Human Resource Management or equivalent.

*At least 3 Year(s) of working experience in the related field is required for this position.

*Required Skill(s): Proficient in MYOB, Proficient in MS Office, Good Communication Skill, Good Writing Skill.

*Preferably Junior Executive specialized in Finance - General/Cost Accounting or equivalent.

Hiring drivers with class 4 and Bus Driver Vocational Licence. Drive 40-49 seater manual / auto, for workers trip and shuttle services. Must maintain bus cleaniness and puntuality

Job Title: Quantity Surveyor (M&E Construction) (ID8308)
Location: Ang Mo Kio, Singapore
Working Hour：Mon-Fri,9am to 6pm
Salary: $2800 - $3500

Job Description:
Data collection and documentation handling
Attend and evaluate tender briefings and site surveys
Study contract documents, perform measurements and timely prepare Bill of Quantities
Design & Prepare Tender Proposal according to client / project requirement & specification.
Preparation of tender submission and analysis
Assist in cost estimation and quantity measurement
Oversee projects from Tender Stage through to Handover, ensuring the documentations is well-prepared.
Work closely with Project Team in submission of the progress report, progress claim, variation order, final account etc.
Any other ad-hoc duties as and when required

Requirement:
Minimum diploma/degree in Civil Engineering/Quantity Surveying/Mechanical & Electrical/Electronics or equivalent
Working experience in Singapore’s construction and/or, engineering and/or, security system industry and/or tendering process for M&E works is preferred.
Possesses good communication skills to liaise with English and Mandarin speaking associates
Proficiency in AUTOCAD is an added advantage
Proficiency in Microsoft Office Software (Word, Excel, PowerPoint) is required
Strong communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.

Job Description:

Supervisor Responsibilities:

Making sure employees that report to you meet performance expectations.

Giving instructions or orders to subordinate employees.

Ensuring that the work environment is safe, secure and healthy.

Meeting deadlines.

Approving work hours.

Ensure great customer service at all levels..

Requirements：

At least 3 years relevant experience

Excellent communication skills.

Eye for detail and accuracy.

Reliable, with high integrity and strong work ethic.

Ability to work as part of a team.

Professional appearance and attitude.

Proactive organizational skills.

Job Summary:

Oversee the running of the Senior Care Centre (SCC) and its services which include Day Care, Day Rehabilitation, Centre Based Nursing and Active Aging Programmes.

Job Description

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes.
• Carry out other responsibilities and duties as assigned from time to time.

Job Requirements

• Recognized degree in a healthcare discipline, eg. nursing or allied health.
• A minimum of 5 years’ experience in clinical area such as acute or community hospital,
• Preferably at least 2 years in leadership position.
• Good knowledge of the health care environment and service processes is important.
• Experience in community care provision is an added advantage.
• Integrity, highly motivated, a team leader and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Location

• 28 Dover Ave, Singapore 139791

• Supervise the work of technicians and engineers; provide guidance to ensure that work is completed efficiently.
• Overseeing the maintenance, repair, and servicing of machinery and equipment. To ensure all machinery is functioning correctly.
• Inspecting completed work and implementing quality assurance processes to ensure that all work meets the company’s quality standards and complies with relevant regulations and safety standards.
• Managing stock levels, keeping track of parts and materials needed for repairs and maintenance to ensure that the workshop has the necessary resources.
• To handle customer enquiries and issues related to machinery service and repairs, understand the customer’s needs to ensure customer satisfaction.
• Identify the areas for improvement in workshop operations and implement changes to enhance efficiency, productivity, and safety.
• Keeping track of the task completed and the amount of inventory used. Providing updates to stakeholders and management.
• Be able to swiftly and comprehensively fault-find, rectify problems on mechanical equipment including sewage pumps and valves and associated pipe work, air blowers, wastewater inlet screens, storm water screens, biological filter equipment, tanks, tank bridges, conveyor systems & fabrication structures
• Removingfor repair and replacing by new/refurbished valves and actuators
• X-tree valves& actuators repairing
• Take the lead with safe working practices to ensure superior levels of safety and housekeeping are obtained - achieve zero lost time injuries in workshop
• Supervise personnel, while working hands on to execute assigned work to required standards
• Ensure standard work practices and procedures are followed
• Attend safety meetings and carry out Safety Observations
• Assist in the control of consumable and tooling usage to minimise wastage
• Assist in the review of daily timesheets from shop floor personnel on a daily basis
• Ensure Corporate Engineering Standards are met

About Us

Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape. Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its people, their purpose and places. The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality.

Claudine is a neighbourhood French restaurant (Neo-brasserie), presenting an intimate side of French cuisine, inspired by honest home-cooking and convivial meals. A concept by Julien Royer and The Lo & Behold Group.

We are looking for a passionate, service-driven individual to fill the role of a Service Captain for our venue. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an unforgettable experience.

Your responsibilities include:

• Build and maintain relationship with guests
• Takes charge of a section within the restaurant by ensuring smooth operations and that guests receives quality experience
• Understands the restaurant’s food and beverage menu and able to make recommendations to guests according to their preferences and dietary requirements.
• Should be aware of any allergies before reaching tables, knowing and able to make any subsidiaries if required
• Guiding and mentoring new Service Captains in daily operations.
• Assist Managers in ordering and stock taking.
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs (Be anticipative and intuitive, when required, adapt or adjust yourself to meet the guest’s needs)
• Must keep up-to-date with our product knowledge/seasonal produce and display a high-level confidence to answer guest’s questions.
• Assist with duties of a Service Captain and carry out any other duties as assigned by the Manager

We are looking for:

• A self-starter who is enthusiastic and personable
• Team players who is able to perform in a fast-paced working environment
• Someone who demonstrates proactive behaviour and takes responsibility for their work
• Adaptable to constant change and handle multiple tasks simultaneously
• Someone who is self-motivated and able to lead the Service captains to ensure that guests have a memorable dining experience.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

- Assist Manager To Manage Daily Restaurant Operation

- Handling Cash, Health, And Safety Responsibilities.

- Help Out In Kitchen Preparation

- Serving Customer

- Ensure The Restaurant Area Clean And Hygiene At All Time

- Able To Work Long Hours, Standing Long Hours

- Ability To Work In A Fast-paced Environment

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do.

We are compromised of the full-service media networks OMD and PHD as well as a number of specialty media communications companies.

We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The candidate will be primarily responsible for supervising a Team of Finance Executive/ Senior Finance Executive (Payable) in all aspects of payable and related tasks in this process.

Key Responsibilities:

To assist the Finance Manager in the Company’s financial matters by undertaking a portfolio of accounting responsibilities as assigned by the Finance Manager.

• Supervise/provide work direction and review for AP executives
• Review and ensure vendor invoices and employee claims are accurately process
• Ensure vendors (includes intercompany) and Early Payment Discount invoices are process as per the timeline
• GL Coding of sundry invoices and obtaining approvals
• Review of creditor reconciliation and provide course of actions
• Preparations of reports for Global reporting such as but not limited to Cashflow projections and Spending reports
• Working with Finance team to ensure smooth month-end close and compliance
• Ensure the team closely monitor vendor emails, escalate independently for the discrepancies
• Communicate successfully with internal and external stakeholders to ensure smooth payment process
• Drive process improvement within the team, and promote a positive mindset
• Supports internal and external audits (including client audits)
• Manage other ad hoc projects (Operations / Systems / Internal Controls)

Requirements:

• Possess minimum Diploma or higher qualification in Accounting/ Finance or equivalent
• At least 5 years of relevant working experience with at least 2 years of supervisory experience
• Sound understanding of accounting principles and local statutory requirements
• Hands-on, result oriented and able to work both independently as well as part of a team
• Excellent interpersonal and supervisory skills
• Ability to act with discretion, tact, and professionalism in all situations
• Ability to prioritize and manage time appropriately
• Extreme attention to details.
• Self-motivated, result oriented and able to work both independently as well as part of a team
• Experience with high transaction volume
• Able to creatively plan and execute effectively while collaborating closely with the finance and media (operation) counterparts
• Effective communication skills
• Good command of written and spoken English

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

We are seeking an experienced and enthusiastic Restaurant Captain / Supervisor to join our vibrant team. As a key member of our leadership group, you will be responsible for ensuring smooth daily operations and delivering an exceptional dining experience for our guests.

Key Responsibilities:

• To maintain the cleanliness of the restaurant and its restroom facilities daily
• Supervise and coordinate the activities of the service team to ensure high-quality service
• Greet and seat guests in a friendly and professional manner
• Manage reservations and table assignments
• Address guest queries and resolve complaints efficiently
• Train and mentor service staff, ensuring they adhere to restaurant standards
• Maintain communication between kitchen and service team to guarantee seamless operations
• Assist in inventory management and ordering of supplies
• Uphold health and safety standards and ensure compliance with local regulations

Requirements:

• Minimum 1 years of experience in a similar supervisory role, preferably in a fast-paced restaurant environment
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Passion for delivering exceptional customer service
• Ability to handle stressful situations with calm and professionalism
• Proficiency in using point-of-sale (POS) systems and basic administrative tasks
• Must be willing to work on evenings, weekends, and holidays

Benefits:

• 44-hour week / Shifts / 6 Days work
• Duty meals
• Annual leave
• Annual increment
• Monthly incentives
• Performance bonus
• Staff discounts
• Medical benefits & insurance coverage

How to Apply: Interested applicants, please send your resume or call/WhatsApp 90115714 to arrange for an interview.

Note: Only Singaporeans and Permanent Residents (PRs) should apply.

Responsibilities:

• To review, conduct incident / accident investigation and provide recommendations for countermeasures and to prevent recurrence of accident
• To coordinate of daily toolbox meeting and upkeep the records
• To conduct daily safety inspection and other type of safety inspection as required at work site
• To coordinate the immediate rectification of unsafe conditions and correct any safety malpractices on site
• Monitor and oversee the enforcement of In-house Rule and Regulation and ensure safe work practices on site
• Coordinate and conduct the safety induction course to all site staffs
• Submission of Quarterly EHS performance & 6-monthly review of Risk Assessment
• Ensure and to carry out duties in accordance to WSH Act & Integrated Management System
• Assist WSHO to establish, update, maintain, and implement the Safety and Health Management System
• To assist WSHO for all safety promotional activities, safety audits, safety meetings and execution of safety programmes

Requirements:

• Advanced Certificate in Workplace Safety and Health or equivalent
• Minimum 2 years of relevant working experience

Responsibilities:-

• Person in charge of the workplace on environmental regulations pertaining to the Environmental Public Health (Registration of Environmental Control Officers) Regulations 1999 Person in charge of the workplace implementation and revision of Environmental Management in the worksite
• Act as an Earth Control Measures Officer (ECMO)
• Establish, update, maintain, and implement the Environmental Management System and Environmental Impact Aspect assessment
• Conduct / Plan site environmental inspection and ensure effective implementation and continual improvement on all environmental matters. Advise occupier of the workplace or other person in charge of the workplace on environmental health problems and recommend remedies to establish a healthy working environment
• Oversee the installation of noise meters at site vicinity and monitoring of construction works noise to ensure it does not exceed the permissible noise levels throughout various stages of construction phases
• Coordinate with external pest control operator visits to carry out fumigation, mosquito oiling and rodent control measures. This is to ensure effective control on site
• Liaising with National Environment Agency & Public Utilities Board (PUB) on environmental issues and other statutory requirements of compliance by sites
• Updates on codes of practice & environmental literature and circulates information to each level of employees

Requirements:-

• Must possess Environmental Control Officer Certificate and registered with National Environmental Agency (NEA)
• Min 2 years’ relevant experience

Reqponsibilities :

• Maintenance of invoices i.e. scanning, updating and posting of invoices in system
• Processing of payments to vendors and perform bank reconciliation
• Liaison with vendors for missing invoices/payment status
• Attach daily bank advice in accounting system
• To perform ad-hoc duties as per assigned

Requirements

• O Levels/ LCCI / Certificate / Diploma in Accountancy or equivalent
• Computer skills and Microsoft Office
• Minimum 1 year of related experience

• To conduct / plan safety inspection to verify safety provision and provide recommendations for improvements conforming to worksite rules and regulations to comply with statutory requirements
• To investigate any accident, dangerous occurrence or occupational disease that occurred within the workplace and provide recommendations for countermeasures to prevent recurrence
• Implementation and revision of Risk Management
• Liaise with Ministry of Manpower on safety issues and safety statutory requirements
• Establish, update, maintain, and implement the Safety & Health Management System
• To conduct relevant safety training needs e.g. Safety induction, Permit to Work, Safe Work Procedures etc.
• Identify training needs for safety personnel and recommend the required training to ensure competency of the workforce.
• To conduct Safety Committee Meeting to address safety issues and ensure a safe working environment for all personnel
• Ensure in-house rules and regulations are implemented and enforced diligently at the worksite.
• Coordinate safety promotional activities to develop and maintain safety awareness among all personnel
• Evaluate, select and control sub-contractors to ensure awareness of their safety obligations on site
• Review, assess and maintain the Safety Data Sheets
• Ensure storage, movement, use, and disposal of hazardous substances and chemicals are well managed
• Ensure the register of hazardous substances is up to date
• Continuously review the emergency procedure and update.
• Manage and control situations arising during an emergency
• Plan and implement occupational health programs to protect workers from health hazards such as noise, dust, toxic gases, vapors and radiation
• Coordinate safety audit and ensure the closure of all findings
• Coordinate the preparation and submission of all required safety reports e.g. Integrated Management System (IMS) Quarterly report, Risk Assessment review
• Updates on codes of practice & safety literature and circulates information to each level of employees
• Monitor the Safety Performance of the project as set by the company policy and objectives e.g. Accident Frequency Rate (AFR), Accident Severity Rate (ASR) etc
• Person in charge of the workplace on environmental regulations pertaining to the Environmental Public Health (Registration of Environmental Control Officers) Regulations 1999
• Person in charge of the workplace implementation and revision of Environmental Management in the worksite
• Act as an Earth Control Measures Officer (ECMO)Ensure safety practices and housekeeping is to maintained to the highest standard

Requirements:-

• Must possess registered MOM WSH Officer license
• Min 3 years’ WSH Officer experience in Building projects

Job Description

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
• Build and maintain strong relationships with customers,vendors to understand their preferences, requirements, and feedback
• Communicate effectively and professionally with customers, vendors, and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

Requirements

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Good communication skills
• Good organizational and time management skills
• Attention to detail and a commitment to providing high-quality service
• Flexibility to adapt to changing customer needs and work schedules

Job Scope

1. Responsible for the Management, inclusive of Operations, Project Management, Tendering, Precast Design and QA/QC, etc…
2. Manage the entire chain from Planning to Procurement, Production to Logistics as well as raw materials, machinery, equipment and manpower, etc….
3. Manage the manufacturing function within budget and output targets to meet customer requirements and standards.
4. Ensure workplace safety and enforce staff safety measures at all times
5. Implement and manage continuous improvement on manufacturing processes and recommend changes through staff training and workplace practices
6. Manage and oversee QA/QC processes and documentation including all relevant certification and approval
7. Provide leadership and motivation to the team on day-to-day operations
8. Waste control and increase production capabilities
9. Ability to read and understand contracts and design drawings
10. Manage the Precast Operations in Singapore and Johor and able to liaise with the relevant Authorities in both countries

Requirement

1. A degree in Civil Engineering or its equivalent.
2. Minimum 5 years of related work experience.
3. Excellent written & verbal communication skills with Customers, Contractors, Consultants and all level of staff.
4. Good organizational and time management skills.
5. Added advantage for candidate who possesses related working experience in Precast Design, ICPH or Automation projects in construction related technologies.

Job Responsibilities

Prepare sales presentations and other sales tools.

Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

Initiate sales activities, strategies, and sales plans required to build brand visibility.

Supervise the activities of the sales team including marketing activities like product activations.

Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

Attend trade shows and other marketing events and represent the organization.

Evaluate the performance of the sales team and seek ways to improve the team’s performance.

Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

Requirements:

Diploma/Bachelor’s degree in any related field.

Minimum 3 years of relavant experience.

Good english skills and computer knowledge.

• Ensuring teams work together to deliver quality work to strict deadlines.
• Monitoring construction processes, and providing training and team building sessions are required.
• Ensuring adherence to health and safety regulations at all times.
• Performing equipment, material, and routine site inspections.
• Scheduling regular meetings with vendors, site inspectors, managers, and staff.
• Writing up reports, budgets, project plans, and presenting them to relevant stakeholders.
• Working closely with architects and other professionals.
• Staying up-to-date with safety codes and advancements in construction.
• Assisting with the recruitment and training of new staff.
• Processing paperwork and traveling to multiple sites as required.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.